crisis communications manager

NSF International

<div><p>The Senior Manager of Corporate Communications will lead strategic communications initiatives that protect and enhance the company&rsquo;s reputation globally. This role is responsible for managing high-profile internal and external communications, including crisis and issues management, executive visibility, M&amp;A communications, sustainability and public policy engagement. The ideal candidate is a seasoned communicator with expertise in corporate affairs, internal comms, thought leadership, and stakeholder engagement across multiple channels and regions.</p></div>
<br><div><div><div><div><b>Responsibilities: Crisis and Issues Management
</b></div></div><div><ul><li><div>Serve as a primary point of contact for crisis communications and issues management across North America and corporate, internally and externally.
</div></li></ul></div><div><ul><li><div>Develop and execute rapid-response strategies to mitigate reputational risk.
</div></li></ul></div><div><ul><li><div>Partner with regional leads to ensure alignment and consistency in messaging during critical situations.
</div></li></ul></div><div><div><b>Executive and Leadership Communications
</b></div></div><div><ul><li><div>Drive external executive communications for the CEO and Senior Leadership Team (SLT), including media relations, speaking engagements, and thought leadership initiatives.
</div></li></ul></div><div><ul><li><div>Manage CEO and SLT presence on LinkedIn and other digital platforms to amplify leadership voice and corporate narrative.
</div></li></ul></div><div><ul><li><div>Oversee development of podcasts, events and other content to position executives as industry thought leaders.
</div></li></ul></div><div><div><b>Public Affairs and M&amp;A Communications
</b></div></div></div><div><div><ul><li><div>Lead internal and external public affairs communications to support organizational priorities, with a focus on M&amp;A communications as a key business priority.
</div></li></ul></div><div><div><b>Public Policy and Industry Engagement
</b></div></div><div><ul><li><div>Collaborate with Government Affairs on communications opportunities.
</div></li></ul></div><div><ul><li><div>Manage communications related to toxicology, standards, and association partnerships.
</div></li></ul></div><div><ul><li><div>Represent the company in industry forums.
</div></li></ul></div><div><div><b>Impact and ESG Communications
</b></div></div><div><ul><li><div>Support development of the Annual Review and Impact Report.
</div></li></ul></div><div><ul><li><div>Create and execute on communications plans for sustainability and ESG company initiatives.
</div></li></ul></div><div><div><b>Internal Communications
</b></div></div><div><ul><li><div>Lead the global internal communications strategy to strengthen employee understanding, engagement, and alignment with organizational priorities.
</div></li></ul></div><div><ul><li><div>Provide strategic counsel to senior leaders, supporting clear, authentic, and timely communication.
</div></li></ul></div><div><ul><li><div>Own oversight of the internal communications team, including workflow prioritization, development, and performance.</div></li></ul></div></div></div>
<br><div><div><div><ul><li><div>Qualifications: Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, or related field.
</div></li></ul></div><div><ul><li><div>10+ years of experience in corporate communications, public relations, or related discipline, with a focus on executive and financial communications.
</div></li></ul></div><div><ul><li><div>Proven track record in crisis management and strategic messaging.
</div></li></ul></div><div><ul><li><div>Strong understanding of M&amp;A and ESG principles.
</div></li></ul></div><div><ul><li><div>Exceptional writing, storytelling, and presentation skills.
</div></li></ul></div><div><ul><li><div>Ability to manage multiple priorities in a fast-paced, global environment.<br>
</div></li></ul></div></div><div></div><div><div><div><b>Key Competencies:
</b></div></div><div><ul><li><div>Strategic thinking and business acumen
</div></li></ul></div><div><ul><li><div>Extensive internal and external communications experience (and understanding of both)
</div></li></ul></div><div><ul><li><div>Executive presence and influence
</div></li></ul></div><div><ul><li><div>Stakeholder management
</div></li></ul></div><div><ul><li><div>Entrepreneurial mindset
</div></li></ul></div><div><ul><li><div>Digital and social media expertise
</div></li></ul></div><div><ul><li><div>Cross-functional collaboration</div></li></ul></div></div></div><p></p>
<br><div><p>About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
</p><p>One of our core values is We Are One NSF. This means that while we&rsquo;re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
</p><p>Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
</p><p>NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
</p><p>Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written &amp; signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.</p></div>
<br>About the Team: We build awareness and value in the global NSF brand. Our teams include Standards, Growth Acceleration, Communications, and Government Affairs. We act as NSF&rsquo;s global ambassadors, championing our integrity, expertise, capabilities and resources., working with our internal partners to deliver real value to our clients and NSF.

Senior Manager Corporate Communications

Boston University

<div><p>Boston University's award-winning External Affairs division seeks an Executive Director of Media Relations and Spokesperson.</p><br>
<p></p>
<p>
The individual will report to the Vice President of Public Relations and social media. The individual develops and executes proactive and reactive media-relations strategies for the University and serves as its primary spokesperson, promoting and maintaining a favorable reputation for the institution. This role addresses the media on complex and sensitive issues on a timely basis, handling crisis communications and responding to urgent communications needs. This person will work with leadership and key stakeholders, directing media strategy and response.</p><br>
<p></p>
<p>
The Executive Director leads issues management, tracking local and national trends and news and provides strategic counsel. The role works closely with emergency management on a comprehensive safety communications strategy and protocols. The role develops communication materials, such as media statements, communications plans, key messages, briefing documents, and other materials, while actively collaborating with campus leaders and colleagues to ensure consistent, high-quality communications.</p><br>
<p></p>
<p>
Key Responsibilities:</p>
<ul>
<li>Primary University Spokesperson: Serve as the lead spokesperson and provide high-level strategic counsel to executive leadership on complex, sensitive, and urgent issues affecting the University.</li>
<li>Reputation &amp; Issues Management: Proactively identify and track, national news trends, advising senior administration on media responses and communications strategies to safeguard the Universitys reputation.</li>
<li>Emergency Communications Leadership: Lead the Universitys comprehensive emergency communications strategy and safety protocols, partnering with University Police and emergency management teams on preparedness, simulations, and real-time crisis response.</li>
<li>Strategic Media Relations: Cultivate and maintain deep relationships with local and national media outlets, directing and leading the Universitys media response and facilitating expert commentary from academic and administrative leaders.</li>
<li>Communications Oversight &amp; Content: Oversee the development of critical communication materials including media statements, briefing documents, and key messaging ensuring clear, consistent and accurate information and voice.</li>
<li>Team &amp; Operational Direction: Provide guidance to internal stakeholders on media engagement, while managing administrative functions such as film/commercial location requests and the proprietary use of University names and logos.</li></ul><br>
<br>
<br>
Required Skills<br>
<ul><li>B.S./B.A in journalism or communications and eight or more years of relevant experience in crisis communications, corporate communications, public relations, reputation management, or related fields, or equivalent.</li>
<li>Proven experience working with executive-level leaders and managing diverse communication strategies.</li>
<li>Demonstrated expertise in strategic decision-making, especially under stress.</li>
<li>Exceptional ability to craft and deliver strategies and messaging on sensitive issues for diverse audiences, both internal and external, under tight deadlines.</li>
<li>Strategic thinker with a track record of developing and executing multi-faceted communication plans.</li>
<li>Strong news judgment with an appreciation of brand alignment in response strategies.</li>
<li>Deep understanding of news and social media dynamics, including stakeholder interactions across various channels.</li>
<li>Excellent organizational skills, with the capacity to juggle different projects simultaneously, with consistent accuracy, follow-through, and timely completion of projects.</li>
<li>Exceptional interpersonal communication and relationship management abilities. Ability to gain buy-in from project stakeholders.</li>
<li>Strong belief in truth and transparency as key communication principles.</li>
<li>Ability to lead with empathy, emotional intelligence, and patience in high-pressure situations.</li>
<li>Collaborative mindset, with the ability to link information, objectives, and stakeholders across the organization.</li>
<li>Familiarity with relevant laws and regulations related to crisis management.</li>
<li>Ability to work nights, weekends, and holidays depending on operational needs, including regularly being on call.</li>
</ul>
<p>Preferred Qualifications:</p>
<ul>
<li>Master's degree.</li>
<li>Five or more years of management experience.</li></ul><p></p><div><br>
</div>
<div><p><i>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div></div>

Executive Director of Media Relations & Spokesperson, External Marketing & Communications, Media Relations

Eurest

<div><p><b>Salary:</b> $95000 - $125000 / yr</p><p><b>
Pay Grade: 16</b></p><p><b>
Other Forms of Compensation:</b></p><p></p><p><br>
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies - in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.</p><p>
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Eurest is seeking a strategic, polished and highly effective Senior Communications Manager to lead and elevate our external communications efforts. This role is responsible for shaping and executing a multi-channel communications strategy that strengthens Eurest&rsquo;s reputation, supports business growth, enhances executive visibility and positions the company as a leader in workplace hospitality. This leader will oversee external communications strategy and crisis communications response while spearheading media relations, thought leadership, conferences and awards, leadership brand advocacy, executive communications and community relations. The right candidate is both a strategist and an executor &mdash; someone who can see around corners, advise senior leaders with confidence, and deliver measurable results.</p><p>
What You&rsquo;ll Do</p><ul><li>Develop and execute integrated communications plans that align with company goals and reflect a strong understanding of client, industry, media, leadership and community stakeholders.</li><li>Support Eurest&rsquo;s crisis communications readiness and response for external-facing issues, partnering closely with internal stakeholders to ensure timely, accurate and well-aligned communications.</li><li>Spearhead proactive media relations strategy, including story development, media pitching, relationship-building and issue management with trade, business and other relevant outlets.</li><li>Drive thought leadership efforts that position Eurest and its leaders as credible voices in workplace dining, hospitality, foodservice, workforce experience and related industry topics.</li><li>Own the awards strategy and calendar by identifying high-value opportunities, developing compelling submissions and increasing external recognition for the brand and its leaders.</li><li>Support and shape executive communications, including messaging, talking points, speeches, articles, op-eds and strategic content tied to business priorities and brand positioning.</li><li>Build community relations communications that reinforce Eurest&rsquo;s values, strengthen local and national reputation, and connect business priorities with meaningful impact.</li><li>Partner effectively across communications, marketing, operations, HR, culinary, sales and leadership teams to surface stories, align messaging and drive execution.</li><li>Track, analyze and report on communications performance, using results and insights to refine plans, strengthen campaigns and improve impact over time.</li></ul><p>
What You Bring</p><ul><li>Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Marketing or a related field.</li><li>8+ years of experience in external communications, corporate communications, public relations or related fields.</li><li>At least 2 years of leadership or supervisory experience, with a demonstrated ability to guide others, influence cross-functional partners and drive work forward through collaboration.</li><li>Strong experience in B2B communications, ideally within hospitality, foodservice, workplace experience, professional services or another complex, matrixed business environment.</li><li>Experience leading or supporting crisis communications and reputation management in a fast-moving environment.</li><li>Exceptional writing, editing and message development skills, with the ability to tailor content for different audiences, channels and leadership styles.</li><li>Strong executive presence and judgment, with the ability to advise senior leaders and manage sensitive or high-visibility communications with confidence.</li><li>Demonstrated ability to measure communications impact, interpret campaign performance and adjust strategy based on results.</li><li>Strong project management skills and the ability to manage multiple priorities without sacrificing quality, clarity or attention to detail.</li></ul></div></div></div><p><b>
Apply to Eurest today!</b></p><p><i>
Eurest is a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Associates at Eurest are offered many fantastic benefits.</b></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><div><p>
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf</p></div><p></p><p><b><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</b></p><p></p><p><b><br>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.</b></p><p></p><p><br>
Eurest maintains a drug-free workplace.</p><p></p><p><br>
Applications are accepted on an ongoing basis.</p></div>

SENIOR COMMUNICATIONS MANAGER

Delta County Colorado

<div>Description:
<p><b>
Internal Only:</b> The position will close on March 26, 2026 at 5pm.</p><p><b>
Please note that this position is half time at an FTE of 0.5.</b></p><p><b>
GENERAL POSITION DESCRIPTION:</b></p><p>
The Communications Manager directs and administers the Public Health Department&rsquo;s internal and external communications strategy. This position is responsible for the development, implementation, and evaluation of strategic communication initiatives that support public health priorities, emergency response operations, regulatory compliance, community engagement, and organizational reputation.</p><p>
The Communications Manager exercises independent judgment and discretion in developing messaging strategy, media relations, crisis communication, public information dissemination, and brand management. This position serves as the Department&rsquo;s Public Information Officer (PIO) and primary media spokesperson.</p><p>
Work is primarily strategic, analytical, and administrative in nature and does not involve routine clerical functions.</p><p><b>
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES</b></p><ul><li>
Develops and implements a comprehensive communications plan, emergency communications plan and strategy aligned with agency mission, public health priorities, and regulatory requirements.</li><li>
Advises leadership on communication risks, public perception issues, and messaging strategy. Evaluating communication effectiveness and adjusting strategy based on data, community feedback, and emerging public health issues.</li><li>
Establishes communication policies, standards, and protocols for internal and external messaging.</li><li>
Serves as the National Incident Management System (NIMS) Public Information Officer for the Department.</li><li>
Develops, approves, and disseminates public information during routine operations and emergency response.</li><li>
Leads crisis and risk communication strategy during public health emergencies.</li><li>
Coordinates messaging with local, regional, and state partners to ensure consistency and regulatory compliance.</li><li>
Builds and maintains professional relationships with local, regional, and state media outlets.</li><li>
Develops department press releases, public statements, talking points, and briefing materials.</li><li>
Ensures messaging is culturally responsive, accessible, and compliant with applicable laws and accessibility standards.</li><li>
Develops educational materials and public-facing communication tools.</li><li>
The primary location of employment for this position is the designated Delta County office with the exception of required duties that are to be performed off site as necessary. The employee is required to perform the majority (generally, at least 95%) of assigned duties from this designated office location to allow for client, customer and coworker access and collaboration, unless prior written approval for an alternative arrangement, such as temporary remote work, has been granted by the employee's direct supervisor and/or department head and maintained in the employee personnel file.</li><li>
Please note that this is a grant-funded position. Employment is predicated on the continued availability of grant and State of Colorado funds. In the event that funding is reduced or discontinued, the duration of the appointment may be adjusted accordingly.</li><li>
Reliable and predictable attendance and punctuality are considered essential functions of this job. Employees are expected to be at their work area and ready to work at the scheduled start time to ensure consistent service delivery and operational efficiency.</li></ul><p><b>
GENERAL JOB DUTIES:</b></p><ul><li>
Oversees public education campaigns related to disease prevention, environmental health, injury prevention, immunizations, and other public health initiatives.</li><li>
Facilitates community engagement efforts with healthcare organizations, schools, community groups, businesses, faith-based organizations, and governmental entities.</li><li>
Oversees public health website/page content, social media platforms, and digital communication channels.</li><li>
Responsible for supervision and management of staff; plan, direct, supervise and evaluate the performance; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; write and conduct performance evaluations; arrange for appropriate training and development; ensure employees comply with applicable occupational health and safety standards, department and organizational policies; compliance with all governing laws; seeks support from human resources department and follows generally accepted human resource laws, policies and protocols.</li><li>
Ensures staff performance aligns with agency standards and communication objectives. Is responsible for ensuring staff performance aligns with agency standards, applicable grant deliverables.</li><li>
Should the Board of County Commissioners or another authorized representative issue a local disaster declaration in Delta County, all Delta County employees may be called upon to serve as disaster service workers.</li></ul>
Requirements:
<p><b>
Required Education:</b></p><ul><li>
Bachelor&rsquo;s degree in communications, public relations, public health, journalism, marketing, or related field is required.</li></ul><p><b>
Experience:</b></p><ul><li>
At least 3 years of experience in public sector, healthcare, or emergency management communications is preferred.</li><li>
Demonstrated experience in crisis communication and media relations is required.</li><li>
Strong understanding of public health principles and regulatory communication requirements is strongly preferred.</li></ul><p>
Combination of education and experience could waive specific requirements</p><p><b>
PHYSICAL REQUIREMENTS:</b></p><p>
Physical Requirements: Walk on irregular ground, walk, stand, sit, use hands and fingers, handle or feel objects or tools, reach with hands and arms, talk, listen, hear, read, see, grasp, pull, lift, bend, able to get in/out of vehicles</p><p>
Lifting: 25 pound requirement</p><p>
Exposure to Elements: Normal office conditions, requires regional travel and may experience inclement weather</p><p>
Handling of Dangerous Equipment: None</p><p>
Risk of Assault or Injury: Verbal assault on the telephone or in person may occur, work during and with others experiencing distress with potential for high emotions, may be exposed to communicable diseases</p><p><i>
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Employees may be required to perform additional duties of a similar and like skill set. Delta County reserves the right to revise the job description.</i></p></div>

Public Health Communications Manager

Pepperdine University

<div><p>The Associate Director of Communications and Public Relations supports Pepperdine&rsquo;s integrated communications initiatives aimed at strengthening Pepperdine&rsquo;s brand and national reputation through communications and public relations that advance brand awareness, thought leadership, enrollment, fundraising, and student and alumni engagement objectives.
<br>
<br>
Integrated Marketing Communications is directly tasked with supporting the University&rsquo;s mission and strategic plan by building brand equity, elevating the University&rsquo;s national reputation, providing strong and consistent institutional message leadership, and implementing effective integrated marketing and communications strategies.</p>
<p><b>
Duties</b></p>
<ul>
<li>Public Relations -
<ul><li>Lead the public relations team.</li>
<li>Initiate, create, oversee, and execute public relations campaigns that advance the University's strategic goals.</li>
<li>Build strong and productive relationships with journalists, producers, and editors who are aligned with the University's values and mission.</li>
<li>Manage editorial and pitching calendars to achieve strategic results.</li>
<li>Maintain steady and positive University presence in media through pitching, distribution of news releases, regular one-on-one meetings and interviews, responsiveness to media requests, and other forms of engagement.</li>
<li>Define, improve, and report ROI that quantifies and qualifies public relations effectiveness.</li>
<li>Evaluate, advise, manage, and employ public relations management and analytical tools.</li>
<li>Closely monitor PR trends, research, and best practices, particularly in higher education.</li>
</ul></li><li>Crisis Communications -
<ul><li>Protect the best interests of the University by maintaining readiness and managing incident and crisis communications responsibilities.</li>
<li>Advise University leaders on controversial or sensitive issues while exercising the highest levels of discretion and confidentiality.</li>
<li>Develop and maintain emergency protocols and policy, including communication structure, documentation, and analytics.</li>
<li>Serve as University spokesperson.</li>
</ul></li><li>Communication Strategy -
<ul><li>Provide oversight and conduct research, planning, implementation, and evaluation of communication campaigns.</li>
<li>Inform, align, and synchronize messaging to ensure organizational consistency and effectiveness across internal and external channels and audiences.</li>
<li>Create messaging, guidance, and communication plans that support the goals of the University, schools, centers, institutes, and departments.</li>
</ul></li><li>Digital and Social Media -
<ul><li>Oversee and manage the University's Press Room webpage, including its published subject matter experts, select IMC podcast activities, official social media engagement plans and activities as they relate to news media engagement, coverage, and publicity.</li>
</ul></li><li>Training and Development -
<ul><li>Train leaders, spokespeople, and subject matter experts, and prepare messaging guidance and talking points for University leaders, spokespeople, and key academic experts.</li>
<li>Develop, implement, and maintain University standards for press materials and best practices across schools.</li>
<li>Evaluate public affairs broadcast and podcast studio models and promote broadcast opportunities.</li>
</ul></li><li>Community Engagement and Strategic Partnerships -
<ul><li>Identify and cultivate relationships on behalf of the University to advance the University's reputation, recruitment, and fundraising.</li>
<li>Advise on the creation and promotion of corporate and community partnerships.</li>
<li>Recommend and execute advertising campaigns.</li>
</ul></li><li>Perform other duties as assigned</li>
<li>Uphold University Mission through Work Performed</li>
</ul>
<p>The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<p><b>
Skills and Qualifications</b></p>
<p>
Required:</p>
<ul>
<li>Bachelor&rsquo;s degree in public relations, communications, journalism, or related field.</li>
<li>5+ years of experience in an integrated communications, media with on-camera experience, or public relations environment.</li>
<li>Experience managing, implementing, and measuring proactive public relations and crisis communications programs across print, web, broadcast, and social platforms.</li>
<li>Superior written and verbal communications skills; demonstrated relationships with journalists and members of the media; strong project management skills, demonstrated experience in successfully working with peers, demonstrated success at working under tight deadlines, professional appearance</li>
<li>Strong proficiency in Google Workspace, Social Media Analytic Software, Media Analytic Software</li>
</ul>
<p>Preferred:</p>
<ul>
<li>7+ years of experience in higher education and/or media relations.</li>
<li>Experience in leading and supervising cross-functional teams.</li>
<li>Experience in training leaders and subject matter experts in media engagement.</li>
<li>Experience in Social media strategy and measurement.</li>
<li>Proficiency using Workfront, Raiser&rsquo;s Edge, Adobe Creative Cloud, Meltwater and/or Cision, Sprout Social, ChatGPT, Gemini or other generative artificial intelligence applications</li>
</ul>
<p>This is a Regular, Exempt, 40 hour per week position.</p>
<p>
Expected Pay Range: $90,000 - $105,000 per year</p>
<p>
The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.</p>
<p>
Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.</p>
<p>
Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co-religionists who support Pepperdine's Christian mission.</p>
<p>
Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.</p>
<p>
Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University&rsquo;s reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.</p></div>

Associate Director

Ziply Fiber

<div><div><p>This is a remote position.</p><div><b>
Position Title: Social Media Community Manager</b></div><div></div><div><b><br>
Base Salary: </b>$63,855 to $82,993 annually DOE</div><div><b><br>
Benefits:</b> Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.</div><div></div><div><br>
Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.</div><div></div><div><br>
As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.</div><div><br>
<br>
</div><div><b>Our Company Values:</b></div><br>
<div></div>
<ul><li><b>Genuinely Caring: </b>We treat customers and colleagues like neighbors, with empathy and full attention.<br>
</li>
</ul><ul><li><b>Empowering You: </b>We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.<br>
</li>
</ul><ul><li><b>Innovation and Improvement: </b>We constantly seek ways to improve how we serve customers and each other.<br>
</li>
</ul><ul><li><b>Earning Your Trust: </b>We build trust through clear, honest, human communication.</li><br>
</ul><div></div><br>
<div><b>Job Summary</b></div><div><br>
The Social Media Community Manager will manage our community presence across online communities, with a strong emphasis on Reddit and discussion-driven platforms. This role sits at the intersection of social media, PR, customer care, and technical subject matter expertise, acting as the voice of the company while also serving as an internal advocate for our online communities of current and prospective customers. This role requires strong judgment, excellent written communication, and the ability to manage sensitive issues in fast-moving, public forums (occasionally in non-traditional hours). This role also requires cross-functional communication internally.</div><div></div><div><b><br>
Essential Duties and Responsibilities:</b></div><div><br>
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.</div><div></div><div><b><br>
Community Engagement &amp; Growth</b></div><ul><li><br>
 Help manage and improve brand reputation and deliver great customer experiences by engaging with prospects in online communities to support new customer acquisition.</li><li><br>
 Engage authentically with users, answering questions, clarifying technical issues and building trust.</li><li><br>
 Partner with Marketing to proactively seed conversations, share announcements, and introduce thought leadership into relevant communities.</li><li><br>
 Identify emerging trends, sentiment shifts, and recurring topics within the community and surface to appropriate internal partners.</li></ul><div></div><div><b><br>
Incident &amp; Crisis Management</b></div><ul><li><br>
 Serve as a frontline responder during outages, incidents, or reputational issues, especially in public forums.</li><li><br>
 Apply strong judgment to determine when and how to respond, escalate or hold back.</li><li><br>
 Coordinate with PR, Legal, Network Operations, and Leadership during sensitive or high-impact events.</li><li><br>
 Draft and deliver clear, accurate, and empathetic messaging under pressure.</li></ul><div></div><div><b><br>
Social Customer Care &amp; Triage</b></div><ul><li><br>
 Work closely with social customer care representatives to triage issues surfaced in community channels.</li><li><br>
 Identify when community posts require direct customer support follow-up vs. public response.</li><li><br>
 Ensure issues raised in communities are tracked, documented, and resolved appropriately.</li><li><br>
 Escalate recurring or high-risk concerns to internal stakeholders and leadership.</li></ul><div></div><div><b><br>
Cross-Functional Collaboration</b></div><ul><li><br>
 Act as a bridge between Community, Marketing, Customer Care, Network/Engineering and Leadership.</li><li><br>
 Translate technical network topics into customer-friendly explanations.</li><li><br>
 Provide community insights and reporting to inform product, network and communications strategies.</li><li><br>
 Provide feedback/direction to Care Teams when quality of service or experience opportunities are identified by manager or community.</li></ul><div></div><div><b><br>
Tools &amp; Reporting</b></div><ul><li><br>
 Use native channels or social media management platforms (Sprinklr) to monitor, publish conversation topics and report on engagement.</li><li><br>
 Track response effectiveness and issue resolution trends.</li><li><br>
 Highlight community wins, risks and opportunities.</li></ul><div></div><div><b><br>
Other Duties</b></div><ul><li><br>
 Performs other duties as required to support the business and evolving organization<b>.</b></li></ul><div></div><div><b><br>
Required Qualifications:</b></div><ul><li><br>
 High school diploma or GED.</li><li><br>
 Minimum of five (5) years of experience in social and online community management.</li><li><br>
 Strong knowledge of fiber internet, broadband networks, ISP operations or related industries like wireless or B2C technical subscription services.</li><li><br>
 Proven experience managing Reddit or similar discussion-heavy communities at scale.</li><li><br>
 Strong technical aptitude and ability to engage credibly with highly informed users.</li><li><br>
 Demonstrated experience in PR, crisis communications, incident response or issue management.</li><li><br>
 Excellent written communication skills with a clear, confident and human tone.</li><li><br>
 Detail-oriented and organized with customer follow-up and ability to manage multiple conversations in different channels.</li><li><br>
 Experience collaborating with social customer care teams and triaging customer issues.</li><li><br>
 Experience working cross-functionally to obtain clear, actionable information and translate to customer-friendly communications.</li><li><br>
 Willingness to work flexible hours, including evenings or weekends as situations require.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li><br>
 Hands-on experience with Sprinklr or other enterprise social media management platforms.</li><li><br>
 Background working closely with network operations or engineering teams.</li><li><br>
 Familiarity with social listening, sentiment analysis and escalation workflows.</li></ul><div></div><div><b><br>
Knowledge, Skills, and Abilities:</b></div><ul><li><br>
 Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.</li><li><br>
 Ability to multi-task and collaborate effectively with other personnel to meet deadlines.</li><li><br>
 Strong verbal and written communication, attention to detail, and organizational skills.</li><li><br>
 Ability to work within critical deadlines.</li><li><br>
 Ability to adjust to rapidly changing priorities and schedules.</li><li><br>
 Ability to provide excellent customer service.</li></ul><div></div><div><b><br>
Work Authorization</b></div><div><br>
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.</div><div></div><div><b><br>
Physical Requirements</b></div><div><i><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div><div></div><div><br>
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</div><div></div><div><b><br>
Work Environment<br>
</b><br>
</div><div>Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.</div><div></div><div><br>
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.</div><div></div><div><b><br>
Diverse Workforce / EEO:</b></div><div><br>
Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.</div><div></div><div><br>
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.</div><div></div><div><br>
Ziply Fiber is a drug free workplace.</div><br>
<div></div><br>
<div>#ZFOR</div></div></div>

Social Media Community Manager

Inspire Brands

<p></p><div><p>The <b>Vice President of Corporate Communications</b> will serve as a senior communications strategist responsible for corporate reputation, financial and governance related communications, media relations, external storytelling, brand reputation, issues and crisis management, executive visibility, and integrated communications planning for Inspire and its brands. This role will report to the Chief Communications Officer.</p><p></p><p>
This person will be pivotal in shaping corporate, executive, and financial communications, helping to best position the company in the public eye, influencing Inspire&rsquo;s media coverage, and elevating Inspire&rsquo;s story for an ever-expanding audience. The VP will drive strategies that increase awareness, foster trust and loyalty, and promote the company, its brands, and leaders.</p><p></p><p>
Success in this role requires close collaboration across the communications team and a strong one‑team mindset, with the flexibility to move beyond defined verticals and day‑to‑day responsibilities in response to evolving business needs.</p><p></p><p><b>
RESPONSIBILITIES</b></p><p><b>
Corporate Communications Leadership</b></p><ul><li>
Lead a dynamic team of communications professionals to support business and career development</li><li>
Execute a comprehensive corporate communications strategy that elevates the reputation of Inspire and its brands</li><li>
Provide strategic counsel to leadership on communications opportunities, risks, and messaging</li><li>
Collaborate with Enterprise Communications team to support senior leadership communications initiatives</li><li>
Collaborate with Enterprise Communications team to align enterprise level messaging, including corporate positioning, brand purpose, and stakeholder engagement</li><li>
Ensure consistency and clarity of messaging across Inspire&rsquo;s portfolio of brands while supporting unique brand identities</li><li>
Support external speaking opportunities for Inspire team members and executives</li><li>
Identify and leverage tech-enabled solutions to optimize team performance and output</li></ul><p></p><p><b>
Media Relations &amp; External Communications</b></p><ul><li>
Lead corporate media relations, including proactive storytelling and reactive issue response</li><li>
Proactive media sentiment monitoring to influence Inspire messaging</li><li>
Build and maintain relationships with key reporters, national business media, and trade outlets</li><li>
Prepare leadership for media opportunities</li></ul><p></p><p><b>
Crisis &amp; Issues Management</b></p><ul><li>
Lead brand reputation communication strategy, preparedness, and real-time‑response plans and execution</li><li>
Advise cross functional teams on risk mitigation and scenario planning</li></ul><p></p><p><b>
Leadership &amp; Operational Excellence</b></p><ul><li>
Lead and develop a multi‑disciplinary Corporate Communications team</li><li>
Implement continuous improvement practices based on business needs and industry trends</li><li>
Closely collaborate with teams across the organization</li><li>
Champion a flexible, enterprise‑first approach that supports evolving priorities across Inspire and its brands</li><li>
Identify and leverage tools, technology, and best practices to improve team effectiveness and output</li></ul><p></p><p><b>
EDUCATION AND EXPERIENCE QUALIFICATIONS</b></p><ul><li>
15+ years of progressive experience in corporate communications, with significant experience in public company environments</li><li>
4-year Degree in Communications, Public Relations, Journalism, or a related field required. Advanced degree preferred</li><li>
Proven leadership in executive visibility, reputation management, and high-stakes media relations</li><li>
Demonstrated success advising senior executives on strategic communications.</li><li>
Experience in multiband, franchise, retail, foodservice, or consumer-facing industries preferred</li><li>
Track record overseeing integrated communications strategies across corporate and brand teams preferred</li></ul><p></p><p><b>
REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES</b></p><ul><li>
Exceptional storytelling skills with the ability to translate complex business topics into clear, compelling, and impactful narratives</li><li>
Strategic thinker with global perspective and ability to anticipate reputational challenges and opportunities</li><li>
Strong business acumen with the ability to align communications to organizational and commercial goals</li><li>
Collaborative, influential leader skilled at navigating matrixed organizations</li><li>
Ability to thrive in a fast-paced, rapidly evolving environment</li><li>
Agility in a dynamic environment and proactively takes ownership to drive outcomes</li><li>
A self-starter with proven ability to work well independently, as well as collaboratively in a team environment</li><li>
Calm, decisive, and effective under pressure in fast-moving environments</li></ul><p></p><p><br>
 This position is based in our Atlanta Support Center, with an expected on-site presence of 80%.</p><br>
<p></p>
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby&rsquo;s, Baskin-Robbins, Buffalo Wild Wings, Dunkin&rsquo;, Jimmy John&rsquo;s, and SONIC restaurants worldwide.<br>
<br>
We&rsquo;re made up of some of the world&rsquo;s most iconic restaurant brands, but we&rsquo;re much more than just a restaurant company. We&rsquo;re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple&mdash;it&rsquo;s an experience. At Inspire, that&rsquo;s our purpose: to ignite and nourish flavorful experiences.</div>

Vice President of Corporate Communications

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