crisis communications manager

Valleyfair

<div>Position Overview
At Enchanted Parks, we create places where every visit becomes a lasting memory. From thrilling rides to immersive water attractions and unique resort experiences, our destinations bring together excitement, connection, and tradition for families and guests.
The Communications Manager is the voice of the park, leading public relations, social media, and community engagement to bring the brand to life. This role drives clear, consistent messaging across all channels while maximizing visibility and strengthening guest connections. As the face of the organization, the manager oversees media relations and crisis communications to protect and elevate the brand. Partnering across teams, they amplify key moments and position the park as a must-visit destination.
Key Responsibilities:
<ul><li>Be the Voice of the Park
</li></ul>Serve as the official spokesperson and public-facing voice of the organization-delivering clear, confident, and on-brand messaging across all media interactions, events, and public appearances.
<ul><li>Lead Public RelationsMedia Buzz
</li></ul>Develop and execute PR strategies that generate excitement, drive attendance, and position the park as a must-visit destination. Build strong relationships with media outlets, influencers, and tourism partners to maximize coverage.
<ul><li>Own Social Media Storytelling
</li></ul>Oversee all social media channels with engaging, high-energy content that reflects the thrill and magic of the park. Monitor trends, respond to guests, and leverage real-time moments to amplify reach and engagement.
<ul><li>Drive Community Engagement
</li></ul>Build meaningful partnerships with local organizations, schools, and community groups. Represent the park at community events and ensure the brand is seen as a positive, active community leader.
<ul><li>Shape InternalExternal Communications
</li></ul>Create and deliver clear, consistent messaging across internal teams and external audiences-ensuring alignment with brand voice, business priorities, and guest experience goals.
<ul><li>Lead CrisisIncident Communications
</li></ul>Develop and execute crisis communication plans. Act quickly and strategically during incidents to protect the brand, maintain guest trust, and ensure accurate, timely information is shared across all channels.
<ul><li>Maximize VisibilityBrand Presence
</li></ul>Identify opportunities to elevate brand awareness through media placements, partnerships, events, and storytelling-keeping the park top-of-mind in the market.
<ul><li>Monitor ReputationGuest Sentiment
</li></ul>Track media coverage, social conversations, and online reviews. Provide insights and recommendations to leadership to continuously enhance brand perception and guest satisfaction.
<ul><li>Collaborate Across the Park
</li></ul>Partner with Marketing, Operations, Guest Experience, and Sales teams to align messaging, support campaigns, and ensure a seamless, on-brand experience at every guest touchpoint.
<ul><li>Support Signature EventsAnnouncements
</li></ul>Lead communications for seasonal events, ride launches, and major announcements-creating buzz before, during, and after each moment.
Qualifications<ul><li>
Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or related field
</li><li>Minimum of 5+ years of progressive experience in public relations, communications, or media relations (entertainment, tourism, or hospitality industry preferred)
</li><li>Proven experience serving as a spokesperson and managing media relationships, including press outreach, interviews, and events
</li><li>Strong writing, editing, and storytelling skills with the ability to craft compelling, on-brand messaging across multiple platforms
</li><li>Demonstrated experience managing social media channels and developing engaging, real-time content strategies
</li><li>Experience in crisis and incident communications, with the ability to respond quickly and effectively in high-pressure situations
</li><li>Strong understanding of brand management and reputation monitoring, including social listening and media tracking tools
</li><li>Excellent interpersonal and relationship-building skills, with experience engaging community partners and stakeholders
</li><li>Ability to manage multiple priorities in a fast-paced, high-energy environment while maintaining attention to detail
</li><li>Proficiency in Microsoft Office and familiarity with social media management and analytics tools (e.g., Sprout Social, Hootsuite, or similar)
</li><li>Experience collaborating cross-functionally with marketing, operations, and leadership teams
</li><li>Availability to work flexible hours, including evenings, weekends, and holidays, as needed for events and park operations</li></ul>
Performance Metrics<ul><li>
Media CoverageReach</li></ul>
Volume, quality, and sentiment of earned media placements; total audience reach and share of voice in key markets
<ul><li>Public Relations Impact</li></ul>
Success of PR campaigns in driving attendance, awareness, and event visibility; number of press hits tied to key initiatives
<ul><li>Social Media Performance</li></ul>
Growth in followers, engagement rate (likes, comments, shares), reach/impressions, and response time to guest inquiries
<ul><li>Brand SentimentReputation</li></ul>
Net sentiment across social, reviews, and media coverage; improvement in online ratings (Google, TripAdvisor, etc.)
<ul><li>Crisis Communication Effectiveness</li></ul>
Speed and accuracy of response during incidents; effectiveness in maintaining trust and minimizing negative coverage
<ul><li>Community Engagement</li></ul>
Number and impact of partnerships, events, and outreach efforts; community perception and participation levels
<ul><li>Internal Communication Effectiveness</li></ul>
Employee awareness and alignment with key messages, measured through surveys or feedback
<ul><li>Content Performance</li></ul>
Performance of press releases, blogs, and digital content (views, shares, pickup by media)
<ul><li>InfluencerPartnership ROI</li></ul>
Engagement, reach, and conversions driven by influencer collaborations and media partnerships
<ul><li>EventCampaign Visibility</li></ul>
Awareness and buzz generated for seasonal events, ride launches, and promotions
<ul><li>ResponseService Metrics</li></ul>
Timeliness and quality of responses to media inquiries, guest comments, and online reviews
<ul><li>Cross-Functional Support</li></ul>
Effectiveness in supporting marketing, sales, and operations initiatives through communications strategies</div>

Communications Manager

Youtube

<div>This role may also be located in our Playa Vista, CA campus.
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Los Angeles, CA, USA; London, UK; San Bruno, CA, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>7 years of experience in a relevant field such as escalation management, crisis communications, crisis PR, or brand management in environments such as government or tech sectors.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Experience developing, executing, and measuring impact of external communications strategy and brand identity, preferably for a large brand, with a strong editorial point of view for brand voice and tone.</li>
<li>Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem.</li>
<li>Ability to work and communicate successfully in cross-functional teams, including executive stakeholders, and influence the momentum of incident response across multiple teams.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>

The Scaled Comms and Escalations (SCE) organization provides support to all YouTube users &ndash; viewers, paid users and subscribers, and creators, artists and media companies globally, through a variety of scaled support platforms across Social, Help Center, Product Forum, and YouTube Help Channels. We are the brand's voice on social and community channels, actively shaping public discourse, fostering community growth, and scaling support. Simultaneously, we protect brand reputation and user safety through direct outreach and expert escalation management for sensitive and security-related issues.<div><div>
As an Integrated Comms Manager for YouTube GTMO (Go-to-Market Operations), you will be a strategic individual contributor responsible for executing the communication strategy for Scaled Comms and Escalations, reporting directly to the SCE Comms Strategy and Incubation Lead. You will serve as a horizontal communications leader across organizations and functions, ensuring a consistent brand tone and voice while developing long-term, multi-platform communications strategies for complex issues across various channels. Acting as a key liaison to cross-functional partners, you will define joint communications strategies for highly complex and highly urgent support escalations, and provide channel-agnostic leadership to determine the most effective communications for timely, brand-impacting initiatives.</div></div>
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
The US base salary range for this full-time position is $142,000-$205,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Support the Comms Strategy and Incubation Lead in implementing internal and external communication strategies regarding sensitive user interactions, public engagement, operational updates for leadership.</li>
<li>Deploy a variety of communications, including internal updates for executive leaders, external guidelines, standardized templates for escalation management.</li>
<li>Ensure adoption of consistent tone, voice, and strategy across all communication channels, including social media, direct outreach, agent support, video content.</li>
<li>Serve as the primary owner for tone and voice standards across SCE, the Consumer Support Organization, and the Creator Success Organization. Manage the evolution of communication standards for a unified YouTube voice, translating high-level brand identity into actionable guidelines for a set of communications channels.</li>
<li>Partner directly with cross-funtional partners and SCE Escalation Managers to develop communications for urgent escalations, ensuring these locked-down messages are scaled throughout the organization and comms channels.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Integrated Comms Manager, YouTube GTMO

KAIYIEE Pte. Ltd.

Reports To:Brand Director (based in China) &ndash; You will be the #1 PR representative for the U.S. marketAbout Us:We are a rapidly expanding global brand with strong roots in Asia and ambitious growth plans across North America, Latin America, and Canada. As we scale our retail presence in the U.S., we&rsquo;re seeking a strategic, hands-on PR professional to lead our reputation, media relations, and crisis communications&mdash;while also supporting local store visibility and community engagement.Key Responsibilities:1. PR Strategy &amp; Media Relations<ul><li>Execute regional PR strategies developed by HQ across the U.S., Canada, and Latin America.</li><li>Build and maintain strong relationships with national and local media, industry press, and influencers/KOLs.</li><li>Pitch stories, secure interviews, and organize press events, store openings, and experiential activations.</li><li>Support brick-and-mortar store marketing through local PR, community outreach, and media coverage.</li></ul>2. Crisis Communications &amp; Reputation Management<ul><li>Monitor media, social platforms, and public sentiment for early risk detection.</li><li>Maintain and continuously improve a Crisis Communication Plan aligned with U.S. legal and regulatory standards.</li><li>Serve as the primary spokesperson during incidents&mdash;drafting statements, FAQs, social responses, and coordinating with legal, customer service, and product teams.</li><li>Lead post-crisis recovery campaigns to rebuild trust and amplify positive narratives.</li></ul>3. Cross-Functional Collaboration<ul><li>Work closely with China HQ, U.S. operations, legal, and customer experience teams to ensure message consistency.</li><li>Advise on product safety, consumer compliance, and industry best practices (e.g., FTC, CPSC guidelines).</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, Journalism, or related field.</li><li>5+ years of PR experience, with at least 2 years focused on crisis communications.</li><li>Industry background in retail, home improvement, CPG, or consumer goods strongly preferred (e.g., experience with brands like Home Depot, Target, Walmart, IKEA, etc.).</li><li>Deep understanding of U.S. media landscape, digital/social storytelling, and influencer ecosystems.</li><li>Proven ability to manage high-pressure situations, make rapid decisions, and protect brand integrity.</li><li>Excellent written and verbal communication skills&mdash;fluent in English; Mandarin Chinese a strong plus.</li><li>Comfortable operating independently as the first U.S.-based PR hire, with direct reporting to overseas leadership.</li></ul>Why Join Us?<ul><li>Be the founding PR voice for a growing global brand in North America</li><li>Competitive salary + performance incentives</li><li>Opportunity to shape brand narrative from day one</li><li>Collaborative, multicultural team that values your bilingual/bicultural perspective</li></ul>Pay: Up to $150,000.00 per yearBenefits:<ul><li>401(k)</li><li>Commuter assistance</li><li>Sabbatical</li></ul>Language:<ul><li>Mandarin (Required)</li></ul>Work Location: In person

Public Relations Manager – U.S. (Los Angeles) | Chinese Speaking Preferred

City of McKinney

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div> 
<div> 
<div>Based on background and experience, our typical hiring range for this position is Steps 5&ndash;10, as follows: 
 
TYPICAL HIRING RANGE: 
$90,109.79 - $105,199.30/Annual 
 $43.32 - $50.57/Hourly</div><div></div> 
WORKING FOR THE CITY OF MCKINNEY 
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That is why we exist. Join us and start making a difference today. 
 
OUR CORE VALUES 
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values &ndash; Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, work-family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). 
 
SUMMARY OF POSITION 
Under the direction of the Chief Communications and Marketing Officer, and working closely with peer team Managers, the Executive Communications and Public Relations Manager, Sr. is accountable for leading executive communications initiatives, media relations, and public affairs communications for the city. This role ensures clear, consistent, and strategic messaging across internal and external channels, including executive and Council communications, cross-organizational and departmental initiatives, crisis communications, internal communications, and community engagement. Serves as city spokesperson when required and leads the development of messaging, media strategy, and media preparation for city representatives. Brings forward clear, strategic recommendations, operates with a high level of energy, urgency, and ownership, and addresses challenges directly. Ensures communication strategies reflect the broader organizational context and actively drive key priorities and measurable outcomes. 
 
Demonstrates alignment and consistency of communication across the organization through close collaboration with the Chief Communications and Marketing Officer and peer managers. Works in unison with the department leadership team to effectively communicate team goals, ensuring alignment, clarity, consistency, and accountability across all team initiatives. Anticipates emerging needs and proactively develops strategies that position the organization effectively and support organizational priorities. 
 
Directs and manages assigned staff, with accountability for performance, development, and alignment with departmental and organizational standards. Sets clear expectations and builds a culture of accountability and results. Oversees key external and internal-facing support functions and ensures work is delivered with consistency, quality, and responsiveness. Reporting structures may evolve based on organizational needs and team strengths.</div> 

<div><h2 class="jobSectionHeader">Essential Functions/Knowledge, Skills, &amp; Abilities</h2></div>
<div>GENERAL EXPECTATIONS FOR ALL EMPLOYEES 
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. 
<ul><li>
Learn and demonstrate an understanding of how team, department, and City goals are interconnected.</li><li>
Contribute to a positive work culture.</li><li>
Maintain regular and reliable attendance.</li><li>
Ability to assess his/her work performance or the work performance of the team.</li><li>
Contribute to the development of others and/or the working unit or overall organization.</li><li>
Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.</li><li>
Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.</li></ul> 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
Organizational Communications and Leadership 
<ul><li>
Ensures alignment and consistency of communication across the organization through close collaboration with leadership and peer managers.</li><li>
Establishes and reinforces standards for performance, processes, accountability, and ownership across the team.</li><li>
Works in unison with the department leadership team to effectively communicate team goals, ensuring alignment, clarity, consistency, and accountability across all team initiatives.</li><li>
Addresses performance issues directly and ensures work is delivered accurately, timely, and with minimal rework.</li><li>
Leads development and execution of internal communications strategies that support organizational priorities, initiatives, and employee engagement.</li><li>
Anticipates emerging communication needs and brings forward strategic, forward-looking recommendations.</li><li>
Operates with a high level of energy, urgency, and ownership in driving results.</li><li>
Complies with all written City policies and procedures.</li><li>
Adheres to assigned work schedule as outlined in City and department attendance policies and procedures.</li></ul>
Media Relations 
<ul><li>
Leads development and execution of media relations strategies that position the organization effectively and support Council and organizational priorities.</li><li>
Oversees media engagement, messaging, and response protocols to ensure timely, accurate, and coordinated communication.</li><li>
Develops and maintains media policies, plans, and standards across the organization.</li><li>
Identifies and advances strategic media opportunities that elevate the City&rsquo;s visibility and reputation.</li><li>
Provides media coaching and guidance to city leadership and elected officials and ensures preparedness for media interactions.</li><li>
Serves as a city spokesperson when appropriate.</li><li>
Develops and implements public affairs strategies to strengthen the organization&rsquo;s reputation, manage public perception, and navigate complex political and community environments.</li><li>
Leads community engagement, stakeholder relations, and advocacy initiatives, ensuring alignment with organizational goals and objectives.</li><li>
Supports executive and Council communications, including speeches, presentations, and key initiatives, ensuring clarity, consistency, and strategic alignment.</li></ul>
Public Affairs 
<ul><li>
Develop and implement strategies to enhance the organization's reputation, manage public perception, and navigate political environments.</li><li>
Manage community engagement, public relations, corporate communications, advocacy, and stakeholder management.</li><li>
Play a key role in shaping the city's public image and ensuring alignment with the organization's goals and values.</li><li>
Lead communications efforts for elections, bond initiatives, and the city's boards and commissions.</li><li>
Develop and implement strategies that meet the strategic goals for special projects of the City Council.</li><li>
Draft speeches, presentations, and other communication materials for elected officials.</li><li>
Coordinate and manage communications for city leaders and elected officials for external events such as the annual State of the City address and Chamber awards banquet.</li></ul>
Crisis Communications 
<ul><li>
Leads development and execution of crisis communication strategies and protocols to mitigate risk, protect the organization&rsquo;s reputation, and maintain public trust.</li><li>
Provides real-time communication guidance to city leadership and elected officials during crisis situations and ensures coordinated messaging across departments and partners.</li><li>
Works in coordination with Public Safety and Emergency Management to align communication strategies during emergencies and serves in the Emergency Operations Center when activated.</li></ul> 

OTHER JOB FUNCTIONS: 
<ul><li>
Perform other duties as assigned or directed.</li></ul> 

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS 
<ul><li>
Ability to embrace and embody the City&rsquo;s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.)</li><li>
Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.</li><li>
Ability to produce desired work outcomes, including quality, quantity, and timeliness.</li><li>
Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.</li><li>
Strong understanding of organizational strategy and the ability to develop and execute communications that align with organizational priorities.</li><li>
Ability to manage multiple complex initiatives simultaneously, prioritize effectively, and drive results with a high level of energy, urgency, and ownership.</li><li>
Demonstrated ability to build professional trust-based relationships across teams and functions, while maintaining appropriate boundaries, exercising sound judgement, and making objective, consistent decisions in the best interest of the organization.</li><li>
Demonstrated ability to operate at a strategic level, anticipate emerging communication needs, and proactively develop solutions that position the organization effectively.</li><li>
Proven experience managing staff, setting clear expectations, holding team members accountable, and addressing performance issues directly and constructively.</li><li>
Ability to work in close partnership with executive leadership and peer managers to ensure alignment, consistency, and shared ownership across communications and across the team.</li><li>
Strong judgment and ability to navigate complex, politically sensitive, and high-visibility situations with discretion and professionalism.</li><li>
Demonstrated ability to develop clear, concise, and strategically aligned communications deliverables for executive leadership.</li><li>
Experience leveraging data, technology, and emerging tools to improve communication effectiveness and organizational impact.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Qualifications</h2></div>
<div>MINIMUM QUALIFICATIONS 
Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications is an acceptable substitute. 
Bachelor&rsquo;s degree in Journalism or English or closely related field supplemented by two (2) or more years experience in a communications management role and five (5) or more years experience that includes executive communications, public relations, communications strategy and implementation journalism, writing, and marketing. 
 
PREFERRED QUALIFICATIONS 
<ul><li>
Master&rsquo;s degree</li></ul> 

CONDITIONS OF EMPLOYMENT 
<ul><li>
Must pass a drug screen and background check.</li><li>
Must have Class C Texas Driver&rsquo;s License</li></ul></div>
<div><h2 class="jobSectionHeader">Physical Demands/Supplemental</h2></div>
<div>PHYSICAL DEMANDS 
While performing the duties of this job, the employee is frequently (over 2/3 of the time) required to listen, talk, and sit. The employee is occasionally (between 1/3 and 2/3 of the time) required to stand and walk. The employee is rarely (under 1/3 of the time) required to reach, touch, handle or feel objects, and lift and/or exert force up to ten (10) pounds. Close vision and color vision are special vision requirements. 
 
WORK ENVIRONMENT 
There is limited exposure to environmental conditions. 
 
The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
 
The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.</div></div></div>
 <div></div><div><div><div>The City offers a full complement of benefits: 
 
Health Insurance<ul><li>Medical, Dental, Vision Insurance</li><li>Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA)</li><li>Mental Health Care and Employee Assistance Program (EAP)</li><li>City-paid and Voluntary Life Insurance</li><li>City-paid and Voluntary Long Term Disability Insurance</li><li>Supplemental Insurance through Aflac</li></ul>Additional Benefits<ul><li>Legal Services through Legal Shield </li><li>Tuition Reimbursement (up to $10,000 per year)</li><li>Wellness Program (earn up to $600 per year)</li></ul>Retirement<ul><li>Texas Municipal Retirement System (TMRS)<ul><li>Mandatory 7% employee contribution</li><li>City match 2:1</li><li>5 year vesting</li><li>Retire after 20 years of service, or age 60 with 5 years of service</li></ul></li><li>457(b) Deferred Compensation Plans</li></ul>Paid Time Off (PTO)<ul><li>Paid Vacation (80 hours per year for new hires; tiered increases after 2 yrs)</li><li>Sick Leave (135 hours per year for yourself and immediate family)</li><li>Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foster care)</li><li>Ten Paid Holidays</li><li>Personal Day</li><li>Optional compensatory time for hourly employees</li><li>Compensatory time for salaried employees</li></ul></div></div></div>

Senior Executive Communications and Public Relations Manager

CITY OF DEERFIELD BEACH

JOB
 The purpose of this position is to develop, direct and implement the comprehensive communication strategies aligned with the City’s goals and mission. This role is essential in shaping and maintaining the City’s public image, responsible for managing internal and external messaging, and fostering strong relationships with media and stakeholders. This role oversees media relations, public information, branding, digital engagement, and crisis communications to ensure consistent, transparent, and strategic messaging that supports organizational priorities and builds public trust.This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.
 
EXAMPLE OF DUTIES
 ESSENTIAL FUNCTIONSThe essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.Serves as the advisor to executive leadership and elected officials on matters of press/media relations, public perception and general communication.Leads long-term branding and reputation management initiatives.Establishes messaging framework to ensure consistency across all departments.Directs communication during emergencies and critical incidents in coordination with Emergency Management and Public Safety. Develops and maintains crisis communication plans and protocols. Ensures timely, accurate and coordinated messaging across all platforms during incidents. Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.Oversee the management of the department budget. Oversee the creation of press releases, speeches, reports, and other written materials ensuring clarity and accuracy. Demonstrate proactive leadership about shaping narratives that enhances organizational reputation through innovative communication strategies. Manage public speaking engagements and represents the City at industry events. Manage media relations by cultivating relationships with various media outlets. Directs public outreach and marketing efforts, develops relationships within the community.Manages crisis communications, and the City's public image.Oversee social media efforts by creating engaging content, monitoring platforms, and analyzing engagement metrics. Arranges for and conducts public-contact programs designed to meet the City’s objectives, utilizing knowledge of changing attitudes and opinions of Citizens, employees, or other interest groups.Supports departments’ messaging of services by providing guidance on communication best practices to ensure message consistency.Collaborate with internal and external partnerships in planning and executing strategic and high-profile events.Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
 
SUPPLEMENTAL INFORMATION
 KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of public relations, journalism, or related fields. Knowledge in the use of general office functions, office equipment, billing procedures, filing and basic accounting. Knowledge of computer software and programming. Knowledge of word processing and spreadsheet related software. Excellent writing skills with proficiency in AP style and editing techniques. Strong research abilities to support strategic messaging initiatives. Exceptional public speaking skills suitable for diverse audiences.Demonstrated expertise in media relations, social media management, and marketing strategies. Skill in prioritizing work assignments. Ability to handle multiple tasks and work under pressure.Ability to update current administrative processes and procedures. Ability to communicate and deal effectively with the public, City Officials, and other City employees. Ability to train or advise City personnel in related tasks and activities.Ability to prepare and process purchase orders and maintain inventory.Ability to make budget recommendations and manage the budget.PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.WORK ENVIRONMENT: Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.None.WORK HOURSMonday-Friday 8:00am – 5:00pm (May be required to work nights, weekends and holidays to meet the business needs of the City).AMERICANS WITH DISABILITIES ACT COMPLIANCEThe City of Deerfield Beach is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.ESSENTIAL SAFETY FUNCTIONSIt is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.EMERGENCY MANAGEMENT RESPONSIBILITIESNote: During emergency conditions, all City employees are automatically considered emergency service workers. City employees are subject to being called to work in the event of a disaster, such as hurricane, or other emergency situations and are expected to perform emergency service duties as assigned.The City of Deerfield Beach values the service veterans and their family members have given to our country and supports the hiring of returning service members and military spouses. Applications to the City of Deerfield Beach are reviewed as received. Early application is encouraged, as this posting may close at any time.

Director of Communications

The Home Depot

<div>Position Purpose:
This is a Senior Communications Specialist within our Cyber Security organization. Protecting what matters most to our associates and consumers by securing our sensitive data and critical assets from current and emerging threats. At The Home Depot Cybersecurity consists of Architecture, Governance, Identity &amp; Access Management, Internal Threat Operations, Issue and Compliance Management, Risk Assessment/Advisory, Security Consulting, Security Operations, Service Optimization and Strategic Planning 
Analysts II perform data gathering, analysis, synthesis and develop solutions to support THD Cybersecurity practices. 
Key Responsibilities:<ul><li>
60% Analysis - Synthesize data to develop a solution, communicate the solution to stakeholders Analyze problems, structure the issue and perform analysis</li><li>
10% Collaborate - Partner cross-functionally to identify trends and resolve issues</li><li>
30% Drive Execution - Ensure initiative/project goals are met in a timely manner Implement solutions to meet customer expectations</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Manager or Sr. Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li><div><ul><li>
Team Construction &amp; Vision: Support the foundational set-up of the Cybersecurity Communications team, defining the mission, vision, and long-term goals in partnership with team Manager and Sr. Analyst.</li></ul></div><div><ul><li>
Operational Infrastructure Development: Design and implement the team's dedicated &quot;backbone&quot; by helping to set up the necessary technology stack and engineering for a centralized intake process.</li></ul></div><div><ul><li>
Brand &amp; Template Stewardship: Build and maintain the Cybersecurity brand guidelines, templates, SLAs, playbooks, and SOPs to bring order and consistency to the team.</li></ul></div><div><ul><li>
Communication Planning &amp; Execution: Partner closely with Sr. Analyst and Corporate Communications to create and execute communication plans and written and visual communications for high-impacting security initiatives, KTLO, and crisis response, ensuring all milestones are met with high-quality, professional output.</li></ul></div><div><ul><li>
Corporate Communications Coordination: Partner heavily with Corporate Communications to ensure all Cybersecurity collateral adheres to enterprise brand standards and communications are distributed to the intended parties in a timely manner.</li></ul></div><div><ul><li>
Feedback and Data Driven Insights: Partner with Sr. Analyst to monitor feedback and sentiment from cross-functional partners and employees to identify communication needs, surface themes, and recommend data-informed improvements to Cybersecurity communications and strategies, using tools such as engagement surveys, pulse checks, and feedback channels to quantify impact over time.</li></ul></div><div><ul><li>
Crisis Communication Support: Partner with Sr. Analyst and Corporate Communications to establish an Internal Cyber Crisis Communication process. Once established, will rapidly deploy urgent crisis related communication during critical Cybersecurity incidents using preapproved templates and SLAs.</li></ul></div><div><ul><li>
Adoption Tracking &amp; Reporting: Develop tactics and identify tools to measure communication reach, comprehension, engagement, and behavioral outcomes. In collaboration with the senior cybersecurity analyst, develop and maintain dashboards with an executive snapshot that ties communication metrics to the overall program objectives.</li></ul></div></li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Cybersecurity Analyst II - Senior Communications Specialist

Marcem Event Solutions

Public Relations (PR) ManagerCompany: Marcem Event Solutions Location: Karachi, Pakistan Job Type: Full-time Experience Required: 5+ YearsJob OverviewMarcem Event Solutions is a leading event management company specializing in corporate events, weddings, brand activations, and large-scale productions. We are looking for an experienced Public Relations (PR) Manager to lead our brand communication, media relations, and public image.The ideal candidate will be responsible for building strong relationships with media outlets, influencers, and industry partners while enhancing the company&rsquo;s visibility and reputation in the market.Key Responsibilities<ul><li>Develop and execute strategic PR and communication plans to strengthen the company&rsquo;s brand presence.</li><li>Build and maintain strong relationships with media, journalists, influencers, and industry stakeholders.</li><li>Manage press releases, media kits, and company announcements.</li><li>Coordinate press conferences, brand launches, and media events.</li><li>Monitor media coverage and manage the company&rsquo;s public image.</li><li>Work closely with the marketing and event teams to promote company events and campaigns.</li><li>Handle crisis communication and reputation management when necessary.</li><li>Identify opportunities for brand collaborations and partnerships.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, Marketing, Journalism, or a related field.</li><li>Minimum 5+ years of experience in Public Relations, Media Relations, or Corporate Communications.</li><li>Strong network within media houses, journalists, and digital influencers is preferred.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and project management abilities.</li><li>Experience in event industry, marketing agencies, or corporate PR will be a plus.</li></ul>Skills<ul><li>Media Relations</li><li>Corporate Communication</li><li>Brand Management</li><li>Influencer &amp; Stakeholder Management</li><li>Crisis Communication</li><li>Press Release Writing</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Opportunity to work on high-profile events and brand campaigns</li><li>Dynamic and creative work environment</li><li>Career growth opportunities in the event and media industry</li></ul>How to ApplyInterested candidates can apply through Indeed or send their CV to: careers@marcem.com.pkSubject Line: PR Manager Application &ndash; Marcem EventsJob Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Public Relations Manager

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