crisis counselor

Didi Hirsch Mental Health Services

<div>988 Crisis Counselor (Olympic Suicide Prevention Center)

This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential.

The schedule is Friday from 7:30pm-11:30pm and Saturday and Sunday from 7:30pm-4:00am PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week training at the start of employment.

Our work schedules are subject to change as necessary to meeting the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers via telephone. A high emphasis is placed on quality assurance and efficiency for this role.

Primary Duties
<ul>
<li>Offers crisis-counseling services via phones with the program goal of answering 95% of calls within 20 seconds or less.</li>
<li>Completes safety assessment, safety planning, de-escalation, and follow-up with help seekers.</li>
<li>Serves as a mandated reporter in cases of suspected abuse or neglect.</li>
<li>Is familiar with resources and providing information and referrals to help seekers as appropriate.</li>
<li>Maintains accurate and detailed contact reports. Documentation must be completed in real time.</li>
<li>Mentors volunteers during their training process and provides on-going mentorship.</li>
<li>Fulfills continuing education requirements as requested and/or required for the agency, Suicide Prevention Center program and contracts.</li>
<li>Attends routinely scheduled meetings for the Suicide Prevention Center.</li>
</ul>
Position Requirements
<ul>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 

<div>
Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

CORE VALUES

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. 

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. 

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. 

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
</div>
<div><div>#LI-LR1 #LI-Remote</div></div></div>

988 Crisis Counselor

FAMILY VIOLENCE PREVENTION CENTER

<div>InterAct is dedicated to ending the cycle of domestic and sexual violence in Wake County, Interact saves lives, rebuilds lives, and secures safer futures for our clients and their families. Every staff member plays a vital role in fulfilling this mission 


The Bilingual (Spanish speaking) Crisis Counselor delivers effective crisis intervention services to individuals and families who have experienced or are experiencing domestic violence and/or sexual violence. Utilization of crisis services may include lethality assessments, supportive counseling, intensive safety planning, coordination of community resources, provision of basic needs, and information/referrals. As a bilingual (Spanish) crisis counselor, you will prioritize Spanish-speaking clients. In addition, you are expected to perform work in a manner that consistently upholds InterAct&rsquo;s core values and commitment to putting clients&rsquo; needs first by promoting safety, support, stabilization, and healing from the effects of violence and abuse. 


Key Responsibilities

Crisis Response &amp; Support
<ul><li>
Provide immediate, trauma-informed crisis responses to callers and walk-in clients.</li><li>
Conduct lethality assessments, safety planning, crisis counseling, and shelter placements.</li><li>
Provide information, resources, and referrals to community programs and services.</li><li>
Guide, translate, and support survivors through Domestic Violence Protective Orders.</li><li>
Provide court advocacy, hospital response, and Solace Center advocacy as needed.</li></ul>

Spanish-Language Services
<ul><li>
Respond to calls on InterAct&rsquo;s Spanish Domestic Violence and Sexual Violence crisis lines.</li><li>
Facilitate or co-facilitate Spanish-language domestic violence support groups, including participant screenings and intakes.</li><li>
Translate and transcribe documents or proceedings as needed for client support.</li></ul>

Collaboration &amp; Coordination
<ul><li>
Partner with InterAct staff, program partners, and community agencies to ensure comprehensive, coordinated services.</li><li>
Promote a supportive, inclusive environment for staff, interns, volunteers, and clients.</li><li>
Participate in staff meetings, retreats, case reviews, and inter-program collaboration.</li><li>
Represent InterAct in the community through training, outreach, and partnership development.</li></ul>

Documentation &amp; Compliance
<ul><li>
Accurately record client interactions, case notes, and demographic data in Empower DB.</li><li>
Maintain strict adherence to confidentiality regulations and agency policies.</li><li>
Ensure compliance with professional standards of conduct and applicable codes of ethics.</li></ul>

Professional Development
<ul><li>
Complete onboarding training, including online coursework, role play, and shadowing, before independently responding to calls/walk-ins.</li><li>
Participate in at least 20 hours of continuing education annually to strengthen knowledge in the field of domestic and sexual violence.</li><li>
Engage in supervision, accept feedback, and actively integrate professional development into practice.</li></ul>

Other
<ul><li>
Support agency operations by performing other duties as assigned.</li></ul>

Maintain flexibility for on-call, weekend, and holiday shifts as needed<ul><li> Must be bilingual in English and Spanish.</li></ul>
<ul><li> Bachelor&rsquo;s degree in social work, Psychology, or a related Human Services field required; master&rsquo;s degree preferred.</li></ul>
<ul><li> Two (2) years of experience in crisis intervention (domestic/sexual violence field preferred), OR three (3) years of equivalent experience.</li></ul>
<ul><li> Ability to provide culturally competent, trauma-informed care with empathy and professionalism.</li></ul>
<ul><li> Strong crisis management, problem-solving, and conflict resolution skills.</li></ul>
<ul><li> Effective communication skills, including clear verbal/written communication and active listening.</li></ul>
<ul><li> Ability to prioritize, multi-task, and remain calm under pressure.</li></ul>
<ul><li> Strong interpersonal skills, emotional resilience, and capacity for empathy.</li></ul>
<ul><li> Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li></ul>
<ul><li> Reliable transportation required.</li></ul>
<ul><li> Must pass a background check and comply with InterAct&rsquo;s Communicable Disease Policy.</li></ul>
InterAct is an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about helping survivors of domestic violence and meet the qualifications listed above, we encourage you to apply for this rewarding position.</div>

Bilingual Crisis Counselor

Boys Town

<div>Step into a meaningful role where every conversation matters. As a Crisis Counselor at Boys Town, you&rsquo;ll be a lifeline for individuals in crisis&mdash;offering calm, compassionate, and solution-focused support via phone, text, or chat. Help guide others through difficult moments and make an impact from day one.
Support Those in Crisis &ndash; Make an Impact as a Crisis Counselor in Omaha, NE! 
Starting Pay: $17.50&ndash;$18.50/hr (plus shift differential if applicable) 
Full-Time or Part-Time: Both Available 
Shifts: This is a 24/7 hotline so shifts may be available throughout the day.
At least one weekend day is required for all counselors. Some holidays will be required as well (at 2x pay).
Please note: this is NOT a remote position. Our hotline center is located at 144th and Pacific/Dodge in Omaha, NE<div>
Benefits You&rsquo;ll Enjoy: 
<ul><li>Medical, Dental, and Vision Insurance &ndash; Free services at Boys Town Clinics for enrolled employees</li><li>401(k) Retirement Plan with 100% Employer Match &ndash; Up to 6% of your salary</li><li>Paid Vacation, Sick Time, and Paid Holidays &ndash; Start earning time off right away</li><li>Tuition Assistance &ndash; Grow your career with educational support</li><li>Employee Assistance Program &ndash; Confidential support for you and your loved ones</li><li>Life Insurance and Long-Term Disability &ndash; Peace of mind at no extra cost</li></ul></div><div>
What You&rsquo;ll Be Doing: 
<ul><li>Responding to calls, texts, chats, or emails from people in crisis</li><li>Providing short-term counseling, de-escalation, and problem-solving support</li><li>Offering referrals and resources when necessary</li><li>Accurately documenting interactions and maintaining confidentiality</li></ul></div><div>
Who We&rsquo;re Looking For: 
<ul><li>High school diploma or equivalent required (Bachelor&rsquo;s preferred; required for some programs)</li><li>At least 21 years old</li><li>Computer literate, able to take notes while talking to callers</li></ul></div><div>
Physical &amp; Safety Requirements: 
<ul><li>Sedentary office work with standard computer use</li><li>Minimal physical risks in a typical administrative setting</li></ul></div>
Offer hope, provide support, and save lives&mdash;start your meaningful career in crisis intervention today.
Care and respect for others is more than a commitment at Boys Town &ndash; it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team &ndash; one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.</div>

Part-Time Crisis Counselor

Houston Area Women's Center

<div><div>As the On-call Crisis Hotline Counselor is a critical role within the Houston Area Women&rsquo;s Center that provides real-time support to clients in immediate need. The On-call Crisis Hotline Counselor conducts intakes and assessments to provide a full spectrum of services in collaboration with programs across the agency. The On-call Crisis Hotline Counselor is responsible for conducting crisis intervention, emotional support, danger assessment, safety planning, shelter placement, information, and referral to domestic and sexual violence survivors through two 24-hour crisis hotlines.
</div>Your Schedule:
<ul><li>On-call only- up to 19 hours per week</li><li>
Work Model: Hybrid</li><li>
Local Travel: 5% for trainings and meetings.</li></ul>
Our Total Compensation Package:
<ul><li>Hourly Rate: $18.04 hourly</li><li>
Pay schedule: semi-monthly</li><li>
Employee Assistance Program</li></ul>
Imagine a place where your talent can make a meaningful difference in people&rsquo;s lives. Working at Houston Area Women&rsquo;s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor&rsquo;s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.
The Requirements We are Seeking:
<div><ul><li>High School diploma or equivalent
</li><li>Is actively enrolled in college with a major in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration.
</li><li>Bachelor's degree in Social Work, Criminal Justice, Sociology, Psychology, Public Health, Counseling, Communications, or Business Administration, strongly preferred.
</li><li>A minimum of 6 months of experience in social services, customer service, or call-center setting
</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)</li><li>
Computer savvy and able to learn new applications and technologies quickly.</li><li>
Bilingual in both English and Spanish, able to read, speak, and write both languages fluently, strongly preferred.
</li><li>Texas driver&rsquo;s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation</li></ul>
</div>What you Deliver in this role:
<ul><li>You will provide crisis intervention, emotional support, information &amp; referral, education, support, and advocacy to survivors of domestic and sexual violence.</li><li>
You will conduct danger assessments with survivors and creates safety plans based on each client&rsquo;s individual case and needs.</li><li>
You will provide shelter screenings and coordination of shelter placement and emergency transportation of clients.</li><li>
You will make CPS and APS reports as required and needed.</li><li>
You will keep accurate client and hotline/chat data/records for monthly reports.</li><li>
You will communicate with program and on-call staff including Supervisors, Crisis Response Advocates, and community partners.</li><li>
You will communicate with HAWC&rsquo;s answering service to relay and respond to messages.</li><li>
You will communicate with leadership and other Hotline staff on the team regarding case management and other issues.</li><li>
You will attend mandatory monthly meetings and training with the Hotline &amp; Crisis Intervention Services Coordinator, All Department Staff Meetings, and/or meet as assigned.</li><li>
Other duties/projects may be assigned.</li></ul>
What Skills and Assets you bring, and more:
<ul><li>Excellent attention to details.</li><li>
Demonstration of professional objectivity and appreciation for confidential information.</li><li>
Ability to remain calm in difficult situations.</li><li>
Ability to follow instructions and to adhere to policies and procedures.</li><li>
Ability to prioritize tasks to meet individual and team deadlines.</li><li>
Has a growth mindset and is a good team player.</li><li>
Strong communication skills, both verbally and in writing.</li></ul>
When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.</div>

On-Call Crisis Hotline Counselor- up to 19 hours per week

Youth Outreach Services

<div>
 
 Youth Counselor
 
 
 CCBYS Program
 
 
 
 
 Location:
 
 Chicago, IL (Melrose Park)
 
 
 
 Salary:
 
 $45,000 &ndash; $48,000 (Based on Qualifications)
 
 
 
 Full-Time | Rotating Schedule | Hybrid
 
 
 
 
 Position Overview
 
 
 
 Youth Outreach Services is seeking a Youth Counselor to work within the CCBYS (Comprehensive Community-Based Youth Services) program. This role supports youth ages 11&ndash;17 and their families during times of crisis, with the goal of stabilizing youth within their homes and preventing involvement in the child welfare or juvenile justice systems.
 
 
 The Youth Counselor works directly with families to address behavioral concerns, reduce conflict, and provide community-based stabilization services.
 
 
 
 Schedule
 
 
 
 
 This position follows a rotating schedule based on program needs:
 
 
 
 <ul>
 <li>
 2&ndash;3 on-call shifts per week
 </li>
 <li>
 In-person response required for youth and family situations
 </li>
 <li>
 After successful completion of the probationary period, partial remote work may be available for documentation and administrative responsibilities
 
 
 </li>
 </ul>
 
 Youth Counselor Responsibilities
 
 
 
 <ul>
 <li>
 Respond in collaboration with police departments to support youth in crisis
 </li>
 <li>
 Provide intensive home-based counseling and stabilization services
 </li>
 <li>
 Work directly with youth and caregivers to strengthen family functioning
 </li>
 <li>
 Connect families to appropriate community resources and referrals
 </li>
 <li>
 Deliver services for up to 90 days per case
 </li>
 <li>
 Maintain accurate documentation and case records
 </li>
 <li>
 Participate in weekly team meetings for case consultation and support
 
 
 </li>
 </ul>
 
 Youth Counselor Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Social Work, Counseling, Psychology, Criminal Justice, or related field required
 </li>
 <li>
 Valid driver&rsquo;s license and reliable daily access to a vehicle required
 </li>
 <li>
 Ability and willingness to respond to in-person client situations
 </li>
 <li>
 Experience providing direct services to adolescents preferred
 </li>
 <li>
 Spanish-speaking candidates encouraged to apply
 
 
 </li>
 </ul>
 
 Full-Time Benefits
 
 
 
 Health, Dental, Vision
 
 
 Life Insurance
 
 
 Short and Long-Term Disability
 
 
 403(b) Retirement Plan
 
 
 Paid Time Off
 
 
 Mileage Reimbursement
 
 
 Eligibility for Public Service Student Loan Forgiveness
 
 
 
 
 Youth Outreach Services is a drug-free workplace. Compliance with this policy is a condition of employment and continued employment.
 
 
 
 
 
 Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Youth Counselor

Overnight Crisis Support Specialist

CommonSpirit Health

<div>Job Summary and Responsibilities<div> 
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills &ndash; but your commitment to a greater cause is something we value even more.</div><div> 
</div><div>As a Crisis Assessment Specialist you will be responsible for assessment of clients in consultation and cooperation with emergency department personnel, psychiatrists, clinicians, attending physicians and managed care representatives. While in this position you will provide recommendation for disposition. The Crisis Assessment Specialist may perform the following as required: face-to-face evaluations, telehealth (video) triage evaluations, respond to and/or triage patient/family complaints, assist in management of all assessment records, perform statistical analysis.</div> 
Job Requirements<div> 
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
</div><ul><li>At least one year crisis experience, preferred 2 years&rsquo; experience in direct behavioral health clinical care.</li><li>
Competence with DSM diagnostic criteria and treatment planning</li><li>
Demonstrates clinical and ethical professionalism, conflict resolution and critical thinking skills</li><li>
Adequate and available transportation for response to various evaluation sites</li><li>
Master's degree in Counseling, Social Work, Nursing or related behavioral health field</li><li>
Current License in the state of employment in one of the following disciplines: Clinical Psychologist (PSY), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Psychiatric Clinical Nurse Specialist (RN CNS) or Psychiatric Nurse Practitioner (RN NP). Psych Advanced Practice Nurse (APN), and/or Licensed Additionals Counselor (LAC). For positions at our Utah facilities only: Current license in the state of employment in one of the following disciplines: Certified Social Worker (CSW), Associate Clinical Mental Health Counselor (ACHMC), Associate level Mental Health Therapy License, and Associate Marriage and Family Therapist, if proper supervision is required and can be met by hospital staff</li><li>
For St. Anthony North Hospital, St. Anthony Hospital, Penrose St. Francis, St. Mary Corwin and St. Thomas Moore only: Current Basic Life Support for Healthcare Providers (BLS)</li></ul><div>
Physical Requirements-Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)</div><div></div><div> 
Night shift is from 17:30 until 04:00.</div>
Where You'll Work<div> 
Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It's an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.</div> 
Pay Range 
$32.00 - $46.02 /hour</div>

Crisis Assessment Specialist

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