crisis intervention specialist

Delaware Guidance Services

<div><p><b>About Delaware Guidance Services</b></p><div>
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.</div><div></div><div><br>
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS&rsquo; 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients&rsquo; siblings, caregivers, classmates, and peers.</div><div></div><div><br>
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth</div><div></div><div><b><br>
Why Work at Delaware Guidance Services?</b></div><div>
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:</div><br>
<div></div><ul><li>
Competitive Compensation</li><li>
Incentive Pay for Specific Roles</li><li>
Generous Paid Time Off (<i>starting at 44 days of paid leave a year</i>)</li><li>
Up to 6% Annual Contribution to Your Retirement Fund</li><li>
Free Professional Development Opportunities</li><li>
Medical, Dental and Vision Insurance</li><li>
Life and Long-term Disability Insurance</li></ul><p></p><div><div><div><div><b><i><br>
Position Highlights:</i></b><ul><li><b>
Generous benefits and time off policies</b></li><li><b>
Ability to work with children through a mission driven organization</b></li><li><b>
Signing Bonus Eligible</b></li></ul></div></div></div></div><p>
Summary/objective</p><p>
Under the supervision of the Crisis Integrated Services Coordinator, the Community Liaison is responsible for building and maintaining strong relationships with emergency departments (EDs), psychiatric hospitals (IMDs), pediatricians, and other community organizations that serve children and youth in crisis. This position is also responsible for managing the program&rsquo;s social media presence to raise awareness, share resources, and engage with the community about available crisis services. The Crisis Community Liaison will work to ensure the timely, coordinated, and effective response to children and families in crisis, improve service access, facilitate communication, and advocate for the needs of children and youth in crisis. The ideal candidate will have experience in community outreach, building collaborative partnerships, and social media management, as well as a strong understanding of the behavioral health system for children and youth in Delaware and the role of social media in community engagement.</p><p></p><p><br>
Essential functions:</p><p>
Community Outreach and Relationship Building</p><ul><li>
Develop and maintain strong working relationships with emergency departments, psychiatric hospitals, pediatricians, community mental health providers, and other healthcare professionals in the community.</li><li>
Act as the primary contact for these community partners, ensuring effective communication and collaboration between the crisis program and these organizations.</li><li>
Educate community partners about the 24/7 crisis services available, including how to access these services and refer youth in need. Support community partners in understanding the crisis program&rsquo;s protocols, referral processes, and available resources for crisis management. Keep healthcare professionals updated on any changes in crisis services, treatment protocols, or referral procedures.</li><li>
Build and sustain partnerships with community-based organizations and advocacy groups that serve children and youth, ensuring that families have access to necessary resources.</li><li>
Provide training and informational sessions to community partners, including emergency department staff, pediatricians, and hospital personnel, on how to access services for children and youth in crisis.</li><li>
Represent DGS at community events, workshops, and initiatives, to foster stronger connections, support mental health awareness, and share information about available crisis services, including mobile crisis stabilization teams and 24/7 hotline access.</li></ul><p></p><p><br>
Crisis Coordination, Collaboration, Advocacy, and Referral</p><ul><li>
Facilitate the coordination of services for children and youth in crisis who are referred by community partners, ensuring that clients are promptly connected to appropriate crisis intervention services.</li><li>
Work closely with emergency department staff and psychiatric hospitals to ensure smooth transitions for youth being admitted or discharged from emergency or inpatient care ensuring that appropriate wraparound services are in place to support long-term stability and care.</li><li>
Act as an advocate for children and families, ensuring they are receiving the appropriate services and that their voices are heard within the crisis system.</li><li>
Help families navigate the healthcare system, including connecting them to the Crisis Case Manager.</li></ul><p>
Social Media Management</p><ul><li>
Manage and create content for the crisis program's social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn) to raise awareness about the program, available services, and community resources.</li><li>
Develop and implement social media campaigns to engage the public and inform families, healthcare providers, and community members about the program's services, updates, and resources.</li><li>
Monitor social media interactions, respond to inquiries, and engage with followers in a professional and timely manner.</li><li>
Create educational posts and share relevant articles, tips, and resources related to crisis intervention, mental health, and child/youth well-being.</li><li>
Analyze social media metrics to evaluate the effectiveness of campaigns and strategies, adjusting content and outreach approaches as needed.</li></ul><p>
Data and Reporting</p><ul><li>
Maintain accurate records of community outreach efforts, referrals, and follow-up services to ensure proper documentation of services provided.</li><li>
Monitor and track trends in service utilization and identify areas for improvement in community collaboration.</li><li>
Report regularly to program leadership on the status of partnerships, referral patterns, social media engagement, and any barriers or gaps in service delivery.</li></ul><p>
Competencies/ Capabilities:</p><ul><li>
Collaboration: Team-oriented, with a strong ability to collaborate with a diverse group of professionals.</li><li>
Problem Solving: Proactive and resourceful, able to think strategically and work independently as needed.</li><li>
Communication: Strong communication and interpersonal skills, with the ability to build relationships with diverse community partners.</li><li>
Creative: Ability to craft compelling content for social media that engages audiences and drives awareness.</li><li>
Cultural Competency: Understanding and respecting the diversity of youth and families served, and providing services in a culturally sensitive manner.</li></ul><p>
Supervisory responsibilities: none</p><p>
Work environment:</p><ul><li>
Community-based, Partial telecommuting with approval</li><li>
Ability to work flexible hours, including evenings and weekends, to accommodate community events and engagement needs</li></ul><p>
Physical demands:</p><ul><li>
Prolonged periods of sitting at a desk and working on a computer</li><li>
May be requested to lift up to 15 pounds periodically</li></ul><p>
Travel required: hospitals, pediatricians, community agencies, events, etc.</p><p>
Minimum qualifications:</p><ul><li>
Bachelor&rsquo;s degree in Communications, Public Health, Psychology, or related field.</li><li>
Two years of experience in community outreach, preferably in healthcare, mental health services, or crisis intervention programs.</li><li>
Proven experience in social media management, content creation, and digital marketing, with a strong understanding of platforms such as Facebook, Instagram, Twitter, and LinkedIn.</li><li>
Familiarity with Delaware&rsquo;s behavioral health systems and community resources for children and families.</li></ul><p>
Preferred qualifications:</p><ul><li>
Advanced degree in a related field</li><li>
Bilingual (Spanish-English) language skills are a plus</li><li>
Experience in event planning, including virtual or in-person workshops and campaigns.</li></ul><p></p><p><br>
EEO:</p><p>
Delaware Guidance Services is an Equal Opportunity Employer</p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p><p>
Other duties:</p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div><p></p>

Crisis Community Liaison

County of Riverside

<div><div><div><h2 class="jobSectionHeader"><b>ABOUT THE POSITION</b></h2></div><br>
<p></p><div><div><br>
The Riverside County District Attorney's Office seeks a Senior Victim Services Specialist to support the Division of Victim Services - Claims Unit in Riverside. The Senior Victim Services Specialist provides a wide variety of complex and specialized trauma informed supportive services to the victims, derivative victims and witnesses of crimes; coordinates the role of victims and witnesses through client advocacy with respect to the courts, law enforcement and related agencies; serves as a principal advisor and mentor to Victim Services Specialist staff and volunteers; ensures alignment and compliance with statutory provisions such as PC13835 and Marsy&rsquo;s Law; executes additional duties as mandated by legal requirements and organization needs; performs other related duties as required.<br>
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The most competitive candidates will possess experience providing direct service to victims performing supportive or crisis intervention counseling, and advising clients of available programs, services, and resources in a public or private social service or criminal justice agency; senior-level position experience in an office setting; experience in determining eligibility, researching, and applying statutes and regulations; experience in reading and comprehending crime codes/penal codes to apply guidelines, rules, and policies of the California Victim Compensation Board; and experience working with state entities/programs. Bilingual skills are preferred, but not required.</div><div><br>
The Senior Victim Services Specialist is the advanced journey level classification in the Victim Services series and reports to a supervisory or manager level position. Under supervision, delivers a comprehensive range of trauma-informed support services to individuals impacted by severe violent offenses, including primary victims, secondary victims and witnesses. Facilitates victim/witness participation in the criminal justice process through ongoing advocacy and case management.<br>
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Incumbents serve as a team lead in their assigned unit and are subject to rotations in work assignments. The Senior Victim Services Specialist is distinguished from the Victim Services Specialist in that the former performs complex assignments, program development, project management, providing guidance, leadership, and mentorship to Victim Services Specialists.<br>
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The Senior Victim Services Specialist position requires handling intricate tasks to meet the distinct needs of victims, witnesses and their families as they navigate the criminal justice system. While the Victim Services Supervisor provides operational guidance, oversight and support in developing service and referral plans, the Senior level is primarily responsible for providing ongoing case management services while independently managing crisis interventions and conducting assessments. The Senior Victims Services Specialist may also take on roles in specialized programs such as the Mass Casualty Crisis Response Team, Collaborative Courts, S.T.O.R.I.E.S., as appropriate based on the organization needs of the Division.</div><br>
<b>
Meet the Team!</b><p>
The District Attorney of Riverside County, as the public prosecutor acting on behalf of the People, vigorously enforces the law, pursues the truth, protects those victimized by crime, exonerates the innocent, and safeguards the rights of all to ensure that justice is done on behalf of our community. The office&rsquo;s staff of over 700 is comprised of prosecuting attorneys, sworn investigators, victim-witness advocates, paralegals, investigative technicians, forensic analysts, and a wide range of information technology and supporting staff all committed to excellence and integrity in public service. We are, and we seek to maintain, a diverse workforce to match a diverse county.</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>EXAMPLES OF ESSENTIAL DUTIES</b></h2></div>
<p></p><div><ul><li>Engage in research and development of training, outreach and program materials on behalf of the division; carry out the planning and development of projects.</li></ul><br>
<ul><li>Carry out presentations and trainings internally and to members of the public including but not limited to law enforcement agencies, community-based organizations and others; foster collaboration and alignment; engage cross-functional teams to build consensus and drive initiatives by clearly communicating objectives and aligning efforts with organizational goals; present ideas persuasively to internal and external stakeholders, addressing concerns and demonstrating the value of proposed actions to secure support.</li></ul><br>
<ul><li>Assist in the orientation, training, and mentorship of Victim Services staff, volunteers and interns; prepare training schedules and maintain training records; create and/or update victim templates; provide guidance and leadership in the solution of the most complex cases.</li></ul><br>
<ul><li>Inspire cooperation and motivate peers by demonstrating expertise, credibility and a collaborative approach, even in the absence of direct authority; offer regular coaching and constructive feedback to mentees, fostering their professional growth and enhancing their skill sets; demonstrate effective leadership, problem-solving and communication skills, setting a high standard for mentees to emulate.</li></ul><br>
<ul><li>Deliver crisis intervention services for crime victims and witnesses, employing robust de-escalation techniques, integrating suicide awareness and prevention strategies, empathy skills, and trauma-informed practices to effectively support individuals in distress; demonstrate strong ethical standards and integrity in all interactions and decision-making processes, ensuring confidentiality, fairness, and respect for the rights and dignity of victims and witnesses.</li></ul><br>
<ul><li>Assist and collaborate with collateral agencies such as law enforcement, courts, social services, and community-based organizations to deliver essential services that support victims in their recovery and address the impact of crime; participate in and effectively contribute to multi-disciplinary committees, meetings and community outreach activities.</li></ul><br>
<ul><li>Provide essential direct services as mandated by California Penal Code 13835.5 to initiate safety planning, identify and mitigate physical and psychological barriers to safety, explore options, develop and assist with action plans, and manage a complex caseload ensuring all victim needs are met; facilitate crime scene cleanup, protective relocation or shelter, document replacement, property return, funeral and burial arrangements, intervention with creditors, landlords, schools, and employers, application assistance for the California Victim Compensation Board (CalVCB) programs, and restitution; respond to victims&rsquo; needs with resource and referral assistance to ensure immediate and long-term service needs are met.</li></ul><br>
<ul><li>Identify victims with a history of trauma or poly-victimization and conduct comprehensive assessments to identify risk impacts of past traumas, enabling tailored interventions aimed at fostering resilience and reducing risks; develop and implement complex service and referral plans, monitor victim progress and conduct case evaluations to assess danger and risk of lethality; determine the appropriate types of services needed throughout the life of a case, leveraging safety resources from law enforcement and statewide victim programs.</li></ul><br>
<ul><li>Establish and cultivate rapport with victims and witnesses of crime; provide counseling, crisis intervention and case management services to support victim healing, which may include advocacy, education, referral, counseling, mediation, crisis intervention, and stabilization; remain proficient in navigating community-led services and state victim service programs to ensure comprehensive knowledge and maximize resource referral support for victims.</li></ul><br>
<ul><li>Provide victims with detailed information about the CalVCB program, including program services available, eligibility criteria, required documentation, and covered expenses; assist and guide victims through the entire process from application completion to submission, and through the appeal process as necessary. When assigned to the CalVCB Claims Unit, process applications and assist with quality assurance of claims.</li></ul><br>
<ul><li>Advocate on behalf of victims to help ensure that all victims and witnesses are treated with dignity, respect, courtesy, and sensitivity; advocate on behalf of victims to help ensure that their rights are protected; accompany victims to criminal court hearings, provide bio-psycho-social support and education to victims to the criminal justice process; utilize available resources to reduce the impact of trauma while at court; assist with the preparation of victim impact statements.</li></ul><br>
<ul><li>Educate victims about their rights to restitution; direct and assist crime victims with document collection and preparation for criminal restitution requests; collaborate with relevant stakeholders involved in restitution to help ensure victims receive notifications and information regarding the collection of restitution orders.</li></ul><br>
<ul><li>Counsel victims and witnesses to reduce trauma; provide advocacy and support to victims during interviews with law enforcement, district attorneys or defense attorneys.</li></ul><br>
<ul><li>Organize direct travel and indirect travel arrangements; assess for financial hardship and facilitate emergency requests for assistance per internal policy and protocol.</li></ul><br>
<ul><li>Provide information to victims and witnesses concerning the procedures of the criminal justice system, juvenile justice system, and post-conviction Board of Parole Hearing processes; monitor and assess flaws in the criminal justice system and internal procedures, as well as challenges to victims&rsquo; rights; report identified issues to supervisor for evaluation; propose recommendations to enhance processes and laws, advocating for systemic changes to better support victims and witnesses.</li></ul><br>
<ul><li>Participate in the Mass Casualty Crisis Response Team, which involves delivering localized and mutual aid responses to mass casualty events, providing advocacy assistance at family Assistance Centers, delivering death notifications, and collaborating with key stakeholders such as the California Crime Victim Assistance Association, FBI, homeland Security, law enforcement, fire departments, and county emergency management departments.</li></ul><br>
<ul><li>May participate in a variety of special teams/programs such as the Mass Casualty Crisis Response Team, Crime Prevention Unit, CalVCB Claims Unit, Collaborative Courts, K-9 Facility Dog Program, S.T.O.R.I.E.S., and others as needed.</li></ul><br>
<ul><li>Maintain records to meet state, federal, and internal reporting requirements; prepare complex narrative and statistical reports of case records, assessments and referrals; write case documentation as required by funding sources; adhere to all applicable legal mandates, policies and practices relevant to criminal prosecutions.</li></ul><br>
<ul><li>Drive a County vehicle as necessary to carry out services.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2></div>
<p></p><div><div><b>OPTION I</b><br>
<b>Education:</b> Graduation from an accredited college or university with a bachelor&rsquo;s degree, preferably with a major in psychology, sociology, social welfare, social/human services, criminal justice, or a closely related field to the assignment.<br>
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<b>Experience:</b> One year as a Victim Services Specialist with the Riverside County District Attorney&rsquo;s Office or an equivalent position in a public or private social service or criminal justice agency providing services to crime victims and witnesses.<br>
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<b>OPTION II</b><br>
<b>Education: </b>Graduation form an accredited college or university with a bachelor&rsquo;s degree, preferably with a major in psychology, sociology, social welfare, social/human services, criminal justice, or a closely related field to the assignment.<br>
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<b>Experience:</b> Three years providing case management, supportive or crisis intervention counseling, and advising clients of available programs, services and resources in a public or private social service or criminal justice agency.<br>
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<b>ALL OPTIONS</b><br>
<b>License: </b>Possession of a valid driver's license is required.<br>
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<b>Knowledge of:</b> The laws and procedures of criminal justice agencies as they affect the responsibilities and rights of victims and witnesses of crimes; public agency and community resources and their functions; interviewing and counseling techniques.<br>
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<b>Ability to:</b> Lead and direct the work of volunteer staff; mentor Victim Services Specialist staff; prepare statistical and narrative reports; maintain effective working relationships with others; provide psychological and emotional support to reduce trauma associated with being a victim or witness of a crime; communicate effectively in oral and written form; promote specific program projects through the use of effective presentations.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>SUPPLEMENTAL INFORMATION</b></h2></div>
<div><p><b>Contact Information</b><br>
For more information regarding the position, please contact the recruiter Letisia Jimenez at (951) 955-5787 or via email at ltjimenez@rivco.org.</p></div>
</div><div></div><div><div><p>________________________________________________________________________________________</p>
<p><b>APPLICATION INFORMATION</b></p>
<p><b>Veteran's Preference</b><br>
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies</p><br>
<p></p>
<p><b>Reasonable Accommodations</b><br>
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability</p><br>
<p></p>
<p><b>Proof of Education</b><br>
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.</p>
<p>If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).</p><br>
<p></p>
<p><b>Work Authorization Requirement</b><br>
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.</p><br>
<p></p>
<p><b>Equal Opportunity Employer</b><br>
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.</p><br>
<p></p>
<p><b>Pre-Employment</b><br>
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.</p><br>
<p></p>
<p><b>Probationary Period</b><br>
As an Approved Local Merit System, all County of Riverside employees, except those serving &quot;At Will,&quot; are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.</p><br>
<p></p>
<p><b>General Information</b><br>
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.</p><br>
<p></p>
<p>Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.</p><br>
<p></p>
<p>Please read and follow any special application instructions on this posting. Click the '<b>Apply</b>' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.</p><br>
<p></p>
<p>If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.</p></div></div></div>

Senior Victim Services Specialist - Claims Unit

Western Youth Services

<p><b>Crisis Intervention Trainer</b></p><p>Western Youth Services is a leading expert in children&rsquo;s mental health and wellness solutions. As a hub of children&rsquo;s mental health in Orange County, we&rsquo;ve been providing services and programs for our community for over 50 years. Our passionate and dedicated staff deliver services and programs that prevent, treat, and heal our kids and families and increase their ability to live full and productive lives. If this sounds like you, and you meet the qualifications for this position, please send us your resume.</p><p>The Trainer/Presenter will facilitate community trainings based on the presenter&rsquo;s expertise, language, and cultural competencies. The trainings/curriculum are already established, and the trainer will be provided teaching notes to help guide the in-person, live trainings for traditional and non-traditional first responders. New trainings are also being developed as the needs arise, and the Trainer will be invited to participate in the development process. The Trainer is responsible for providing a robust training experience for attendees = to meet community requests and program needs in-person. We will provide additional training support and certification for some trainings as needed.</p><p><b>Crisis Intervention Trainer Responsibilities:</b></p><ul><li>Our administrative staff will assist with scheduling and marketing the training; we ask that the Trainer comes prepared to set up for the training and is responsible for teaching, documentation, and interfacing directly with attendees to keep the training experience engaging.</li><li>Experience with public speaking to audiences of various sizes, compositions, and levels of interaction is required. Trainings will be provided in-person.</li><li>Trainers are required to be knowledgeable and driven to learn more about specific mental health challenges and related training topics. Trainers are required to provide trainings on a variety of topics regularly. This position will be on &ldquo;as needed&rdquo; basis based on the amounts of trainings scheduled monthly.</li></ul><p><b>Crisis Intervention Trainer Minimum Qualifications:</b></p><p>Trainer/Presenter may come from one of the following job descriptions:</p><p>1. Bachelor&rsquo;s degree in Mental Health, Psychology, Social Work, Social Sciences or related field.</p><p>2. Working with allied professionals and the ability to interface with industry contacts is preferred.</p><p>3. Proficiency and regular interaction with Microsoft Office, Outlook, PowerPoint, and Google applications is required.</p><p>4. Experience with the following roles is preferred: Law Enforcement, Dispatch, Corrections, Probation, Parole, Fire Fighter, or Paramedic.</p><p><b>Salary: </b>Hourly pay rate is $23.00 to $24.15. The actual hourly rate may vary based on experience, equity, market, and Agency considerations.</p><p><i><b>Western Youth Services&rsquo; Mission: Advancing awareness, cultivating success, and strengthening communities through integrated mental health services for children, youth, and families.</b></i></p><p><i><b>Western Youth Services (WYS) is an Equal Opportunity Employer and seeks to recruit and retain a diverse workforce. WYS values and promotes a culture of inclusivity and belonging, one that embraces the contributions of richly diverse disciplines and perspectives of all employees and staff.</b></i></p><p><i>IND123</i></p><p>Job Type: Part-time</p><p>Pay: $23.00 - $24.15 per hour</p><p>Expected hours: No more than 12 per week</p><p>Work Location: In person</p>

Crisis Intervention Trainer/Presenter

First Step Western Wayne County Project on Domestic Assault

<p>The Survivor Advocate is a valuable member of the Community Response Team. The Survivor Advocate supports First Step&rsquo;s mission by providing advocacy, crisis intervention, information, resources, and support to survivors of domestic violence and sexual assault, particularly within the criminal justice system.</p><p>The Community Response Survivor Advocate works in collaboration with police officers and prosecutors to enhance systems response to domestic violence and sexual assault.</p><p>First Step works hard to create a workplace that is dynamic. We encourage people with diverse identities and experiences who are excited about equity and social justice to apply.</p><p>Comprehensive training and supervision are provided to all employees.</p><p><b>LOCATION: </b>All First Step sites (Wayne County, MI); Ability to travel frequently between agency sites, police departments, and court locations as necessary.</p><p><b>REPORTS TO: </b>Community Response Program Coordinator</p><p><b>POSITION TYPE: </b>Full-time, 37.5 hours/week, hourly pay</p><p><b>PAY RANGE: </b>$23 / Hour</p><p><b>SCHEDULE: </b>Weekdays. Some evenings with occasional on-call shift, evening or weekend required.</p><p><b>START DATE: </b>Immediate</p><p><b>TO APPLY: </b><i>https://www.firststep-mi.org/jobapplication/</i></p><p><i>No phone calls or emails, please. First Step will only review applications submitted through the link above, not Indeed.</i></p><p><b>RESPONSIBILITIES</b></p><ul><li>Act as a liaison between survivors and the criminal justice system</li><li>Empower clients by providing client-specific advocacy, crisis intervention, safety planning, and personal protection order (PPO) assistance as needed</li><li>Meet identified client needs including providing information, resources, and referrals to other service providers as needed</li><li>Work collaboratively with court personnel to enhance systems change and response to domestic and sexual violence</li><li>Maintain communications with supervisor about high-risk client situations in a timely manner</li><li>Consistently and accurately maintain client records, database entries, and case examples for reporting purposes</li><li>Assist with the Crisis Response, CAT and LAP Program, as needed</li><li>Participate in Agency&rsquo;s Staff Speakers Bureau providing education and outreach to various groups via presentations and trainings</li><li>Commitment and ability to represent agency in various community settings</li><li>Understand and support First Step&rsquo;s philosophy of empowerment, education, and prevention of violence</li><li>Support and carry out First Step&rsquo;s mission, vision, and values</li></ul><p><b>QUALIFICATIONS</b></p><ul><li>BSW/BA in Human Services, Criminal Justice or Public Administration recommended or equivalent experience, Master&rsquo;s degree/MSW a plus</li><li>Significant experience in crisis intervention, domestic violence, and sexual assault</li><li>Experience and knowledge about court advocacy and procedures</li><li>Experience and ability to work effectively with people from diverse racial, economic, and cultural backgrounds</li><li>Capability to respond to and handle crisis situations effectively</li><li>Must have empathy and passion for working with survivors using a client-centered and trauma-informed approach</li><li>Must be able to maintain professional boundaries, high level of confidentiality, and comply with all agency policies and procedures</li><li>Proficient in and comfortable with various computer programs as deemed necessary</li><li>Excellent oral, written, and active listening skills</li><li>Ability to lift 30 pounds on occasion</li><li>Bilingual a plus</li></ul><p><b>REQUIREMENTS </b></p><p>Must be at least 18 years old and satisfy criminal background checks, DHHS child abuse registry check, sex offender registry check, driving check. Must have and maintain a valid MI driver&rsquo;s license, excellent driving record, reliable transportation, and current auto insurance. These requirements will be re-checked throughout employment.</p><p><b>BENEFITS</b></p><p>Option for agency provided health, dental, optical insurance after 60 days. Agency provided life insurance and long-term disability insurance after 60 days. Employee Assistance Program. Additional voluntary insurance benefits and Dependent Care FSA available after 60 days. Employer match contribution to 401k. Annual PTO, ESTA, and floating holidays. Accrued paid Flex Time. Agency closure days off with pay.</p><p>Job Type: Full-time</p><p>Pay: $23.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Wayne, MI 48184</p>

Community Response Survivor Advocate

Cherokee Family Violence Center

<div><p>The Multicultural Advocate supports survivors of domestic violence from diverse cultural, linguistic, and ethnic backgrounds by ensuring equitable access to all agency services. This position focuses on providing culturally responsive advocacy, crisis intervention, and support that honors each survivor&rsquo;s unique identity, experience, and values. The Multicultural Advocate builds trust and bridges communication between survivors and service systems, helping to reduce barriers related to language, culture, and immigration status.</p><p></p><p><br>
Working closely with other advocates, and community partners, the Multicultural Advocate promotes inclusivity and understanding within the agency and the broader community. Responsibilities include conducting outreach and education to multicultural communities, assisting with safety planning, providing trauma-informed case management, accompanying clients to court or appointments, and connecting survivors with culturally relevant resources.</p><p></p><p><b><br>
Job Functions:</b></p><br>
<p></p><ul>
<li>
Familiarity with immigration law, regulations, and procedures to ensure compliance and provide effective information.</li>
<li>Maintain consistent contact with clients to monitor their progress, identify any emerging needs, and ensure the safety plan is effective.</li>
<li>Meet with clients that include but not limited to defining goals both long and short term, helping clients to locate resources needed, identifying barriers as they arrive and options to solve the barriers and developing a rapport that supports the client&rsquo;s freedom of choice.</li>
<li>Connect clients with other community resources, social services, and attorneys when experts&rsquo; advice is needed.</li>
<li>Provide information on CFVC services, outside referrals, domestic violence dynamics and its effects on adults and children.</li>
<li>Coordinate the Spanish Domestic Violence support group between 1-3 times per month, as needed, from 6pm-7:30pm.</li>
<li>Coordinate the Leadership Workshop in person, between 3-5 Saturdays per year, from 9:30am-1:30pm.</li>
<li>Serve as a point of contact between survivors, law enforcement, prosecutors, and other support services agencies.</li></ul><br>
<p></p>
<p>
The ideal candidate demonstrates deep cultural humility, fluency in one or more languages other than English, and a strong commitment to empowering survivors while advancing equity, inclusion, and social justice.</p><p></p><p><b><br>
Knowledge &amp; Skills:</b></p><p></p><p><b><br>
Knowledge, Skills, and Abilities Needed:</b></p><br>
<p></p><ul>
<li>
Proficient in Motivational Interview Techniques</li>
<li>Ability to communicate effectively orally and in writing for explaining complex information and advocating for clients</li>
<li>Writing abilities, and the capacity to manage multiple cases and deadlines efficiently</li>
<li>Organizational, problem-solving and conflict resolution skills</li>
<li>Knowledge on trauma-informed care</li>
<li>Ability to work effectively with clients from diverse cultural and linguistic backgrounds. Speak and understand English and Spanish proficiently</li>
<li>Ability to handle crisis situations in a calm, deliberate manner</li>
<li>Familiarity with community resources and service providers</li>
<li>Knowledge of the basic dynamics of domestic violence and crisis intervention techniques</li>
<li>Stay informed of the latest changes in Immigration Law</li>
<li>Demonstrated commitment to continuous learning and professional development</li></ul><br>
<p></p>
<p><b>
Education and Formal Training:</b></p>
<p>
MSW, Criminal Justice, Counseling, Women&rsquo;s Studies, Human Services or Psychology.</p><br>
<p></p>
<p><b>
Work Experience:</b></p>
<p>
Two years&rsquo; experience in a social service agency working with diverse populations around issues of poverty and homelessness as it relates to domestic violence and immigration.</p><p></p><p><br>
Required to work in the office 3 times per week (Monday, Wednesday and Thursday) and remote work from home 2 times per week (Tuesday and Friday)</p></div>

Bilingual Multicultural Advocate

Wynn Al Marjan Island

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 About Wynn Al Marjan Island:
 <br/>
 <br/>
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 <br/>
 <br/>
 <strong>
  About The Position
  <br/>
  <br/>
 </strong>
 Wynn Al Marjan Island is currently seeking a Crisis Management Specialist to join the resort&rsquo;s Security team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The primary duties and responsibilities of this role are:
 <br/>
 <br/>
 <ul>
  <li>
   Support all aspects of corporate crisis management, including emergency preparedness, response coordination, and recovery planning for &ldquo;All-Hazards&rdquo; events.
  </li>
  <li>
   Maintain and manage confidential logs, generate reports, conduct statistical analyses, and deliver briefings and training sessions.
  </li>
  <li>
   Collect, analyze, and synthesize data from diverse sources such as internal databases, security systems, interviews, and open-source intelligence.
  </li>
  <li>
   Lead and coordinate projects, training modules, emergency preparedness drills, and technology interface evaluations.
  </li>
  <li>
   Oversee the operational interface and administrative management of hotel safety button systems, ensuring accurate signal interpretation and timely response.
  </li>
  <li>
   Ensure compliance with internal policies and regulatory standards through meticulous documentation and reporting.
  </li>
  <li>
   Provide actionable intelligence to support data-driven decision-making during crisis events.
  </li>
  <li>
   Collaborate with cross-functional teams to enhance safety protocols and crisis response strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 The ideal candidate for this position will have the following experience and qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Minimum of 2 years of experience in administrative or operational support roles.
  </li>
  <li>
   Prior exposure to corporate security or crisis management is highly desirable.
  </li>
  <li>
   Excellent verbal and written communication skills in English.
  </li>
  <li>
   Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
  </li>
  <li>
   Demonstrated ability to maintain confidentiality and exercise sound judgment.
  </li>
  <li>
   Professional appearance and demeanor.
  </li>
  <li>
   Adaptable, open-minded, and eager to learn new systems and methodologies.
  </li>
  <li>
   Capable of performing under pressure and in high-stress situations.
  </li>
  <li>
   Data collection and analysis to inform proactive and reactive crisis strategies.
  </li>
  <li>
   Leadership in preparedness and ownership of training, drills, and project management to enhance organizational resilience.
  </li>
  <li>
   Futureproofing by staying ahead of emerging risks and integrating innovative safety technologies and practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Wynn Al Marjan Island&rsquo;s Benefits
  <br/>
  <br/>
 </strong>
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>


Crisis Management Specialist

NAVAJO COUNTY

<div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$47,852.84 - $59,761.64 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Show Low, AZ</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2025-00136</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>County Attorney</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>10/31/2025</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>Continuous</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<div><p>Under close supervision, performs service work of considerable difficulty by providing crisis and court assistance to victims of crime, and performs related duties as assigned.</p></div>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<div><p><i>(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)</i></p><br>
<ul><li>
Provides trauma-informed advocacy services for program participants.</li><li>
Answers crisis calls, aid in the development of a safety plan for survivors, assess immediate needs, facilitate intake and/or make referrals as necessary.</li><li>
Participates in rotating on-call after hour crisis calls and crisis intervention.</li><li>
Assesses survivors' immediate needs and develops service goals and a plan that assists survivors in obtaining and/or refers them to those who can help them obtain appropriate legal, shelter, employment, transportation, financial assistance, counseling, medical and/or mental health services, and other services in keeping with assessed needs and established goals.</li><li>
Provides assistance and referrals to agencies specializing in immigration, child abuse, elder abuse, sexual abuse, and/or disabilities.</li><li>
Provides culturally sensitive services to all victims and their families, including women, men, children, LGBTQ+, and victims of diverse ethnic, racial and cultural backgrounds.</li><li>
Provides information regarding victim rights and victim compensation.</li><li>
Accompanies victims when interacting with members of the legal system, including law enforcement, courts, and prosecutors.</li><li>
May provide transportation to and from court hearings.</li><li>
Assists in providing advocacy to victims of crime including courtroom escort, crisis counseling, and liaison with prosecutor.</li><li>
Assists with victim impact statements and restitution application completion.</li><li>
Assists in providing resources and resources referrals to victims.</li><li>
Notifies victims of court proceedings and status of case. Provides courtroom orientation and prepares victims for court proceedings. Escorts and presents victims in court; advocates for victims in court.</li><li>
Identify victims who would be considered eligible for victim compensation benefits and/or restitution.</li><li>
Attend restitution hearings including restitution court with victims; provide support and information to ensure their restitution requests are accurate and lawful.</li><li>
Assist victims with their post-conviction/order restitution needs; provides guidance, education and resources to assist victim with their restitution collection efforts.</li><li>
Assists with victim&rsquo;s rights education, training, and outreach.</li><li>
Participates in multi-disciplinary team meetings</li><li>
Cultivates relationships with community partners and allied professions with the goal of facilitating a coordinated community response to child abuse, sexual and domestic violence.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge and Skills</b></h2></div>
<p></p><div><ul><li>Knowledge of the Criminal Justice System, court proceedings and documents.</li><li>
Knowledge of Title 13 of the Arizona Revised Statutes, victim notification requirements, and victim compensation</li><li>
Knowledge and application of providing trauma informed care.</li><li>
Knowledge of local, state, and national victim service resources</li><li>
Knowledge of medical, financial and other assisting agencies and referral resources in the community.</li><li>
Knowledge of court procedures regarding restitution collections.</li><li>
Knowledge and ability to use a computer to include use of Microsoft word and related software and general office equipment.</li><li>
Knowledge of other guidelines, regulations and statutes affecting the department.</li><li>
Skill in motivating and advocating for others' rights.</li><li>
Skill in effectively communicating verbally and in writing.</li><li>
Skill in establishing and maintaining effective working relationships with employees, other agencies and the public.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Desirable Qualifications</b></h2></div>
<div><p>High School Diploma or G.E.D.; AND some college coursework in Behavioral Science, Criminal Justice or a related field; AND two years legal experience; AND ability to pass a background check; AND a valid driver's license. Arizona certified in victim advocacy, or ability to obtain certificate within a year of hire date.</p></div></div></div>

Victim Advocate II

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