crisis management specialist

OQ Chemicals

<div><div><div><div><div><div><b>Job title</b></div></div><div><br>
<div>
Snr / Specialist Emergency &amp; Crises Management</div></div><div><br>
<div><b>
Grade</b></div></div></div><div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
Operated Assts</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
HSSE - HSE Support &ndash; Emergency &amp; Crises Management</div></div></div><div><br>
<div>
<div><b>Location</b></div></div><div><br>
<div>
HO - Oman</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Manager- Emergency and Crisis Management<br>
</div></div><div><div><b>Direct reports</b></div></div><div><br>
<ul><li></li></ul></div></div><div><br>
<div>
<div><b>Job</b> <b>purpose</b>
</div><div>To support the development, implementation, and continuous improvement of the organization&rsquo;s Emergency and Crisis Management framework in alignment with the QHSSE vision and regulatory requirements. The role strengthens emergency preparedness and response capability across all assets through effective planning, risk assessment, coordination of drills and exercises, and integration of emergency response requirements into operational activities. The position provides technical expertise in emergency response planning, incident and crisis coordination, business continuity, and command and control structures, while engaging with internal stakeholders, authorities, and response partners to ensure organizational readiness and resilience.</div><br>
<div></div>
<div>
The position will act in accordance with the OQEP&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Main tasks and responsibilities</b></div><br>
<div><b>
</b></div><div><b>Emergency Preparedness &amp; Planning</b></div>
<ul>
<li>Support the development, maintainance, and the updating Emergency &amp; Crisis Management plans, procedures, and other supporting documents (e.g., MERP, escalation criteria, ICS roles).</li>
<li>Identify and assess credible and worst case emergency and crisis scenarios at the asset level.</li>
</ul>
<div><b>Emergency Response</b></div>
<ul>
<li>Serve as a key operational member supporting all levels of emergency management.</li>
<li>Support activation and setup of ICP/EOC/UCC facilities during emergency escalation.</li>
<li>Support day-to-day operations in fire, emergency and crisis management to ensure continuity of work.</li>
</ul>
<div><b>Crisis Management Support</b></div>
<ul>
<li>Provide operational and technical support to the Emergency Management Team (EMT) during Level 2 emergencies and facilitate escalation to Level 3 if required.</li>
<li>Support senior leadership (CMT/ELT) with analysis, communication flow, decision making data, and situational updates.</li>
</ul>
<div><b>Operational Readiness Assurance</b></div>
<ul>
<li>Ensure all emergency response resources (equipment, systems, teams) are tracked, maintained, tested, and ready for deployment.</li>
<li>Conduct site readiness checks and follow ups on gaps identified in emergency infrastructure, equipment, and response systems.</li>
<li>Responsible for Emergency Operations Centers (EOC) / Incident Command Posts (ICPs) inventory, maintenance and readiness.</li>
<li>Evaluate information to determine compliance with standards (NFPA and associated Standards) by using relevant information and individual judgment and interpretation to determine whether events or processes comply with laws, regulations, or standards.</li>
</ul>
<div><b>Training, Exercises &amp; Competence Development</b></div>
<ul>
<li>Organize and participate in emergency drills, simulations, and multi-agency exercises.</li>
<li>Ensure ICS competency and role clarity through training and workshops..</li>
<li>Review and recommend external strategic crisis management training programs.</li>
<li>Evaluate the training needs of Contractor fire fighters, IRT, IMT, EMT and CMT teams to ensure alignment with required skills demanded of all OQEP emergency response personnel and deliver training and assessments according to the approved MoC Framework.</li>
</ul>
<div><b>Emergency Communication &amp; Reporting</b></div>
<ul>
<li>Ensure timely notification of incidents, emergencies, and crises to all required internal and external entities, including the Corporate Crisis Management Team.</li>
<li>Support structured communication flow during emergencies, including status updates, situation reports, and coordination with medical, security, and regulatory stakeholders.</li>
</ul>
<div><b>Digital Emergency Management</b></div>
<ul>
<li>Support deployment, configuration, and enhancement of ISNAD, including incident logging, emergency notification, chronological logs, and situational awareness dashboards.</li>
<li>Ensure users across IMT/EMT/CMT understand digital response tools and workflows.</li></ul><br>
<div></div>
<div><b>
Governance, Compliance &amp; Documentation</b></div>
<ul>
<li>Support the development, maintenance, and the updating Emergency &amp; Crisis Management plans, procedures, and other supporting documents (e.g., MERP, escalation criteria, ICS roles) in alignment with HSSE frameworks and regulatory requirements.</li>
<li>Maintain compliance with OQEP's Crisis &amp; Emergency Management Policy Manual.</li>
<li>Support investigations and After-Action Reviews (AAR) following exercises or real events.</li>
</ul>
<div><b>Stakeholder &amp; Multi</b><b>‑</b><b>Agency Coordination</b></div>
<ul>
<li>Liaise with internal stakeholders (HSSE, Operations, Security, Medical, Projects, etc.) and external agencies (ROP, RAFO, Civil Defense, hospitals, mutual aid partners, &hellip; , etc.).</li>
<li>Support EMT for government liaison and regulatory communication during Level‑2&amp;3 emergencies.</li>
</ul>
<div><b>Continuous Improvement
</b></div><ul><li>Lead or support post‑exercise reviews, gap closure, and improvement plans .</li>
<li>Provide recommendations to enhance response capability, resource adequacy, and procedural clarity.</li>
</ul>
<div>Any other related tasks that you are requested to perform to meet department and OQEP business requirements.</div>
<div><b>
Miscellaneous</b></div>
<ul>
<li>Support the monitoring of the department's financial performance (OPEX and CAPEX) against the approved budget.</li>
<li>Provide fire investigation technical advise in the support of incident investigations and post-incident reviews.</li></ul></div><br>
</div><br>
<div><div><div><b>Key interactions</b></div>
<div><b>
Internal: </b>All OQEP functions/ departments Contractor Fire Services Team</div>
<div><b>
External: </b>External regulators, Industry Consultants, Service Providers and relevant stakeholders, Emergency Governmental Agencies.<br>
</div></div></div><br>
<div><div><div><b>Notable Working Conditions.</b> Office based. With Field Operations, Moderate to intensive computer screen use. Frequent travel to asset locations.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<div>
Minimum academic qualification for this position is a bachelor&rsquo;s degree, preferably in fire safety engineering, crisis and emergency management or equivalent</div></div></div><div><br>
<div>
<div><b>Language requirements<br>
</b></div></div><div><div>Excellent knowledge of written, read, and spoken English and Arabic (required)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><p></p><div><div><br>
<ul>
<li>Minimum of 6+ years of relevant experience with a bachelor&rsquo;s degree in Emergency Management / Emergency Response, or Crisis &amp; Disaster Management or Resilience &amp; Risk Management, or an equivalent field.</li>
<li>Knowledge of emergency and crises -related operations, tactical response, and emergency management systems.</li>
<li>Knowledge of all legislative and regulatory requirements with respect to fire safety management and emergency response systems.</li>
<li>Knowledge of risk management methods and practices.</li>
<li>Knowledge of fire safety equipment and latest technologies.</li>
<li>Relevant experience in similar role within the Oil and Gas industry
</li><li>Knowledge of Omani National Emergency Strategies based on NCEM.</li>
<li>Knowledge of HSE Management System</li>
<li>Experience in Fire safety and performance related audits.</li>
<li>Knowledge of ISO 45001
</li><li>Knowledge of Omani and International Health and Safety Standards and Fire regulations.</li>
<li>Knowledge of International Fire Codes and Standards</li>
<li>Knowledge of ICS (FEMA) NIMS Incident Command System (ICS).</li></ul><br>
</div>
<div><div>Soft:
</div><ul><li>Planning and organising
</li><li>Strong communication, verbal and written skills</li>
<li>Teamwork</li>
<li>Negotiation skills</li>
<li>Problem solving skills
</li><li>Establishes priorities and works with minimal direction.
</li><li>Influencing - Encourages others to change their mind-set and/or behaviours to achieve positive work results.
</li><li>Motivates people to proactively act</li>
<li>Self-motivated and uses initiative and judgment to attain the best results.
</li><li>Training delivery and presentation skills.</li>
<li>Generate awareness among team members on standard operation procedures, reliability, environmental and safety requirements, and its prioritization according to business strategy.</li>
<li>Demonstrates a personal commitment to health, safety and responsible environmental management.</li></ul><br>
<p></p>
<p>
Technical:
</p><ul><li>Computer Literacy including MS Office &amp; HSE Management System.</li>
<li>Understanding of fire equipment specifications and maintenance protocols.</li>
<li>Risk Management methods and practices.</li>
<li>HAZOP or similar studies.</li>
<li>NFPA and EN (European) standards for inspection and testing of fire protection systems.</li>
<li>Emergency Response Technical Expertise
</li><li>Leadership &amp; Situational Awareness</li></ul></div></div></div></div></div><p></p>

Sr. Specialist, Fire & Emergency

Qiddiya Investment Company

<div><p>The Senior Manager - CCU Crisis Readiness is responsible for ensuring that Qiddiya's City Command Unit is fully prepared to respond to large-scale crises, major incidents, and emergency scenarios. This role focuses on planning, preparedness, and exercising to build organizational resilience and ensure seamless crisis activation across the city's 12-asset operational model.</p><p></p><p><b>
Key Responsibilities
</b></p><ul><li>Develop, maintain, and continuously improve crisis management plans, emergency response frameworks, and business continuity procedures for city-wide operations.</li><li>
Design, plan, and facilitate crisis simulation exercises, tabletop scenarios, and full-scale drills involving internal and external stakeholders.</li><li>
Conduct risk assessments and vulnerability analyses to identify gaps in crisis preparedness across city assets.</li><li>
Coordinate with government agencies, emergency services, and regulatory bodies to ensure alignment with national and local crisis management requirements.</li><li>
Establish and maintain crisis communication protocols, ensuring clear and timely information flow during major even.</li><li>
Lead after-action reviews following exercises and real events, producing recommendations for corrective action and capability improvement.</li><li>
Support the integration of crisis readiness standards into the operational readiness framework across all Qiddiya assets.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Minimum 7 + years of experience in crisis management, emergency planning, or business continuity within large-scale venues, cities, or critical infrastructure environments.</li><li>
Proven track record of designing and executing crisis exercises and drills at an organizational or multi-agency level.</li><li>
Deep understanding of crisis management frameworks (e.g., ISO 22301, ICS, NIMS) and regulatory compliance requirements.</li><li>
Excellent stakeholder management and coordination skills, with the ability to engage senior leadership and external agencies.</li><li>
Relevant certifications in crisis management, emergency planning, or business continuity are highly preferred.</li></ul></div>

Senior Manager - CCU Crisis Readiness (DEL 3)

RHA Health Services

<div><p><b>We are hiring for:</b></p>
Crisis Responder / Qualified Professional / QP / PT<p><b>
Type:</b></p>
Regular<p></p><p>
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
</p><p></p>We are currently seeking Qualified Behavioral Health Professionals for PRN Mobile Crisis Management (MCM) positions serving Buncombe, Madison, and Yancey counties. Applicants must meet criteria for &quot;QP&quot; status, LIVE IN THE VICINITY OF ONE OF THESE THREE COUNTIES and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis.<br>
<br>
This position consists of variable on-call shifts from your home or the community. That means you are available to respond to a crisis event for the duration of your shift but when not engaged in an MCM activity, you are free to do what you like. The schedule for PRN staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is not an office based position. It is an on-call basis so you can work from your home or location of choice within the county. PRN staff are offered available shifts and are able to accept or decline based on their availability. Weekend and Holiday hours coverage are expected.<p></p><div><p><br>
</p></div><div><p><b>Schedule:</b> Variable dependent on open shifts and staff availability.</p></div><p><br>
</p><p><b>Position Requirements:</b>: Must meet the requirements of a Qualified Professional.</p><ul><li>
Bachelor's degree (in Human Services field) &amp; 2+ years full-time experience with population served</li><li>
Bachelor's degree (Not Human Services field) &amp; 4+ years full-time experience with population served</li><li>
OR</li><li>
Master&rsquo;s Degree or Higher &amp; 1+ years full-time experience with population served.</li><li>
License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.</li><li>
Other duties as assigned.</li></ul><p><b>
Definitions:</b></p><ul><li>
Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.</li><li>
Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child</li></ul><p>
#RHABH</p><p><b>
Responsibilities:</b></p><ul><li>
Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings.</li><li>
Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.</li><li>
Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community</li><li>
Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person&rsquo;s daily living and personal development, providing supportive counseling</li><li>
Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management</li><li>
Performing Case Management functions of linking and arranging for services and referrals</li><li>
Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation</li></ul><p><b>
Pre-employment screening:</b></p><ul><li>
Complete criminal background</li><li>
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)</li><li>
Drug testing</li><li>
Education verification and other credentialing based on position requirements.</li><li>
Proof of employment history or references (if required)</li><li>
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.</li></ul><p></p><p><b>
We offer the following benefits to employees:</b></p><ul><li><b>
Payactiv:</b> early access to the money you&rsquo;ve earned from hours you&rsquo;ve already worked, before payday!</li><li><b>
Employee perks and discount program</b>: to help you save money!</li><li><b>
Paid Time Off</b> (full-time employees only)</li><li><b>
Health/Insurance</b> (full-time employees only)</li><li><b>
401(k) retirement</b><b> savings program
</b></li><li><b>Wellbeing Programs: Physical, Emotional and Financial</b></li><li><b>
Chronic Disease management programs </b><b>for hypertension</b><b> and diabetes</b> (for qualifying employees)</li><li><b>
Training: Free CPR, first aid, and job-specific training opportunities</b></li><li>contract/contingent workers and interns do not qualify for any of the above benefits</li></ul><p></p><p>
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.</p><p><b>
About RHA:</b></p><p></p><p>
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.</p><p>
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.</p><p></p><p>
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.</p></div>

Crisis Responder / Qualified Professional / QP / PT

Expo 2030 Riyadh

<div>
 <p>
  <strong>
   <em>
    Job Summary:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Event Safety &amp; Security is responsible for leading event-time safety and security operations, ensuring structured execution of approved security concepts, accreditation controls, and multi-agency coordination frameworks during all operational phases of Expo 2030.
 </p>
 <p>
  The role oversees perimeter security, crowd safety, incident response integration, and emergency services coordination, ensuring safe and compliant event delivery in alignment with sector governance and national authority requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Planning &amp; Integration:
  </strong>
 </p>
 <ul>
  <li>
   Implement and operationalize the approved Event Safety &amp; Security Strategy in alignment with ERC objectives, CONOPS, and site masterplan frameworks.
  </li>
  <li>
   Translate sector-defined operating models and governance structures into event-time execution plans.
  </li>
  <li>
   Ensure cross-functional coordination with Transport, Logistics, Venue Operations, Accreditation, Workforce, and Digital functions.
  </li>
  <li>
   Align safety and security overlays with national and city-level authorities in accordance with established regulatory frameworks.
  </li>
  <li>
   Identify event-time risk exposures and implement mitigation measures in line with approved planning assumptions.
  </li>
  <li>
   Contribute to OPEX planning and resource modelling within approved budget parameters.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Event Safety &amp; Security Operations Governance:
  </strong>
 </p>
 <ul>
  <li>
   Define and implement event-time Safety &amp; Security Concepts of Operations (ConOps) within the approved sector strategy.
  </li>
  <li>
   Establish operational roles, responsibilities, and escalation routes during live events.
  </li>
  <li>
   Ensure safety statements and venue occupancy certifications are secured prior to opening.
  </li>
  <li>
   Run daily security briefings, debriefs, and situational awareness reporting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Accreditation, Credentialing &amp; Perimeter Access:
  </strong>
 </p>
 <ul>
  <li>
   Define accreditation governance principles, compliance controls, and operating procedures within the Safety &amp; Security function.
  </li>
  <li>
   Operate accreditation and credentialing policies, including systems management and issuance controls.
  </li>
  <li>
   Implement approved zoning and screening standards across event venues.
  </li>
  <li>
   Design perimeter layouts and screening lane configurations in coordination with Visitor Operations.
  </li>
  <li>
   Manage VIP and delegation security overlays.
  </li>
  <li>
   Coordinate safeguarding and lost-child protocols with Visitor Operations and legal compliance teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Command &amp; Incident Response Integration:
  </strong>
 </p>
 <ul>
  <li>
   Manage incident response procedures, escalation call trees, and crisis communication coordination in alignment with sector-defined frameworks.
  </li>
  <li>
   Integrate security operations into Command &amp; Control and crisis management structures.
  </li>
  <li>
   Track incidents and produce performance analytics, response trends, and lessons learned reporting.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Multi-Agency Planning &amp; Joint Exercises:
  </strong>
 </p>
 <ul>
  <li>
   Lead operational coordination with police, civil defense, health authorities, and city agencies.
  </li>
  <li>
   Develop joint operational plans and execute integrated simulation exercises.
  </li>
  <li>
   Maintain structured reporting and compliance documentation for authorities and Ops PMO.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Fire &amp; EMS Coordination:
  </strong>
 </p>
 <ul>
  <li>
   Integrate fire services and EMS coverage into venue operational plans.
  </li>
  <li>
   Validate response-time standards, medical access routes, and equipment staging prior to activation.
  </li>
  <li>
   Lead readiness testing before major event milestones.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Security Technology Oversight:
  </strong>
 </p>
 <ul>
  <li>
   Oversee CCTV, VMS, and access control system operations in coordination with Digital (platform ownership remains with Digital).
  </li>
  <li>
   Define operational integration requirements between security systems and Command &amp; Control frameworks.
  </li>
  <li>
   Ensure monitoring protocols, escalation triggers, and surveillance standards are effectively implemented.
  </li>
  <li>
   Validate system readiness and performance during peak and high-risk periods.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Educational Qualifications:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in security studies, Risk Management, Engineering, Public Administration, or a related field.
  </li>
  <li>
   Master&rsquo;s degree preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Professional Certifications Preferred:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   CPP (Certified Protection Professional)
  </li>
  <li>
   PSP / PCI
  </li>
  <li>
   NEBOSH / IOSH
  </li>
  <li>
   Emergency Management or Crisis Management certifications.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Experience:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   A minimum of 10 years of experience in large-scale event security, public safety operations, or integrated emergency management environments in Saudi Arabia.
  </li>
  <li>
   Experience working within multi-agency, authority-regulated, and high-profile operational settings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Nature of Experience:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Proven experience developing security ConOps, accreditation frameworks, and perimeter access controls for major events or high-density venues.
  </li>
  <li>
   Experience coordinating with the royal guard, police, civil defense, EMS, and city authorities under real-time operational pressures.
  </li>
  <li>
   Strong exposure to incident management, command-and-control integration, and crisis response environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Job Specific Skills:
   </em>
  </strong>
 </p>
 <ul>
  <li>
   Advanced operational security planning capability.
  </li>
  <li>
   Accreditation and access governance expertise.
  </li>
  <li>
   Crowd-safety and risk assessment proficiency.
  </li>
  <li>
   Multi-agency coordination and regulatory navigation skills.
  </li>
  <li>
   Incident command and crisis response leadership.
  </li>
  <li>
   Security technology integration knowledge (CCTV, VMS, access control).
  </li>
  <li>
   High resilience and decision-making capability in high-pressure environments.
  </li>
 </ul>
</div>


Safety & Security Associate Director

VIGILINT

<p></p><div><p>VIGILINT is a premier provider of international health protection, providing advisory, logistics, medical operations, and crisis management services to high-net-worth individuals, Fortune 500 companies, and government clients. Our world-class physicians, subject matter experts, and operational staff work side-by-side to solve complex medical emergencies around the globe. The nature of our work requires top performance and the utmost discretion.</p><p></p><p><b>
Details: </b>10.5-hour shift, rotating 5-4-5 schedule.</p><p><b>
Primary Responsibilities:</b></p><p>
Management of VIGILINT&rsquo;s mission-critical telemedicine operations during assigned shifts, including:</p><ul>
<li>Compliance and competence in established processes and procedures.</li>
<li>Answer phones and/or emails to respond to all inquiries made by members, non-members, vendors, or VIGILINT employees.</li>
<li>Coordinate medical care for members and non-members. This includes, but not limited to Level 1 and Level 2 care, and Air Medical Transports.</li>
<li>Maintain a good working relationship and effective communication both within the department and with other departments for the benefit of the caller/patient.</li>
<li>Maintain patient&rsquo;s electronic health records by creating appointments, and appropriate documentation within.</li>
</ul><p>Management of VIGILINT&rsquo;s International Health Protection program during assigned shifts, including:</p><ul>
<li>Providing real-time crisis support for travelers, including the authority to execute a medical transportation (in conjunction with appropriate vendor)</li>
<li>Mission-critical information gathering, analysis, and intelligence distribution with primary programmatic responsibility for one or more areas of the world.</li>
<li>Other duties, as assigned.
</li></ul><p><b>Authority:
</b></p><p>1. To interact with senior executives, medical providers and/or patients at client entities (typically during client crisis) and bind company to provide certain special services and deliverables.
</p><p>2. To collaborate with other team members, interns, and contractors during the execution of work related to assigned functional areas of responsibility.</p><b><br>
Requirements</b><p><b><br>
Job Qualifications:
</b></p><ul><li>Ability to obtain and maintain a SECRET security clearance</li>
<li>Minimum of 1-2 years of experience in customer service</li>
<li>Ability to retain and execute established processes with minimal guidance from management</li>
<li>Excellent written and oral communication skills</li>
<li>Exceptional listening and problem-solving skills</li>
<li>Diplomatic interpersonal skills</li>
<li>Strong analytic ability as demonstrated by prior work performance</li>
<li>Proficiency in Microsoft Office</li>
<li>Ability to exercise VIGILINT&rsquo;s core values</li>
</ul><p>Preferred:
</p><ul><li>Previous experience in a call center and/or medical practice</li>
<li>Prior experience with Epic</li>
</ul><p></p><p><b>Physical Requirements:</b></p><p>
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, use hands and fingers to operate a computer, telephone, and keyboard, and lift up to 15 pounds.</p><b><br>
Benefits</b><p><br>
VIGILINT is proud to offer a robust benefits package that includes health, dental, and vision insurance, short-term and long-term disability, AD&amp;D insurance, Healthcare Flexible Spending Plan, 401(k), and paid time off.</p><p></p><p><b>
Equal Employment Opportunity Policy</b></p><p>
 VIGILINT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p></div>

Operations Analyst

General Motors (GM)

<div><p><b>Job Description
</b></p><div><div><p><b>The Role
</b><br>
The Command Center serves as the highest level of escalation when a supplier disruption is at risk of impacting GM production within one week. The team works closely with internal and external stakeholders to coordinate rapid response actions, including facilitating conference calls to align on critical parts shipments and allocation across multiple plants and programs.
</p><p></p><p>Executes deliverables in support of the Supply Chain organization&rsquo;s business objectives. Leads a key functional area within Global Supply Chain to ensure objectives are met or exceeded across customer, quality, service, responsiveness, people, product, and financial performance.
</p><p></p><p>Communicates effectively across all levels of the organization, collaborating within the function, across enterprise partners, and with external suppliers. Supports relationship management with logistics suppliers and service providers to ensure continuity of operations.
</p><p></p><p><b>What You&rsquo;ll Do
</b></p><ul><li>Lead end‑to‑end recovery efforts for assigned Command Center cases in partnership with GM functional teams and Assembly/Metal Centers
</li><li>Collaborate with other NASO Command Center coordinators to manage and resolve critical supply issues
</li><li>Maintain a deep understanding of Supply Chain functions, processes, and interdependencies
</li><li>Manage high‑pressure, complex supply disruptions with a focus on minimizing plant downtime and reducing premium transportation costs
</li><li>Analyze performance metrics supporting supplier critical issues and sufficiency plan execution
</li><li>Summarize critical issues, recommended resolutions, and risks for leadership communication
</li><li>Collaborate cross‑functionally to develop and implement creative, sustainable solutions
</li><li>Drive end‑to‑end problem resolution and implement innovative strategies to improve supply chain performance
</li><li>Develop and lead complex flow plans to track supplier performance and support plant allocation of critical parts
</li><li>Analyze supply chain status and develop countermeasures using tools such as MGO, INSIGHT, and other systems
</li><li>Support ad‑hoc initiatives as required, including holiday supplier work plans, premium freight reduction efforts, and late or increased production changes
</li></ul><p></p><p><b>Your Skills &amp; Abilities (Required Qualifications)
</b></p><ul><li>2+ years of experience in supply chain, logistics, manufacturing operations, or command-center-style environment.
</li><li>Strong analytical skills
</li><li>Comfortable using data to prioritize, communicate risk, and recommend actions.
</li><li>Excellent written and verbal communication skills with the ability to summarize complex situations quickly and clearly.
</li><li><b>Role requires flexibility for early/late hours, occasional weekends, and on-call support during major events or launches.
</b></li></ul><p></p><p><b>What Will Give You a Competitive Edge (Preferred Qualifications)
</b></p><ul><li>Bachelor&rsquo;s degree in supply chain, Logistics, Operations, Business, or related field
</li><li>Experience in automotive or other high-complexity, high-velocity manufacturing environments.
</li><li>Familiarity with GM systems and tools (e.g., logistics visibility tools, supplier risk dashboards, ERP/TMS, reporting platforms).
</li><li>Demonstrated success leading crisis management or business continuity efforts.
</li></ul></div></div>&amp;#xa;&amp;#xa;GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).&amp;#xa;&amp;#xa;This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.&amp;#xa;&amp;#xa;This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.&amp;#xa;&amp;#xa;
<p><b>About GM
</b></p><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
</p><p></p><p><b>Why Join Us
</b></p><p>We believe we all must make a choice every day &ndash; individually and collectively &ndash; to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
</p><p></p><p><b>Benefits Overview
</b></p><p>From day one, we're looking out for your well-being&ndash;at work and at home&ndash;so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting <b>Total Rewards resources </b>.
</p><p></p><p><b>Non-Discrimination and Equal Employment Opportunities (U.S.)
</b></p><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
</p><p></p><p>All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
</p><p></p><p>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit <b>How we Hire </b>.
</p><p></p><p><b>Accommodations
</b></p><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <b>email </b>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p></div><p></p>

Command Center Coordinator

Bluebonnet Trails Community Services

<div><div>Posted on March 19th, 2026
</div>Job Description
<p>
The Youth Crisis Outreach Team (YCOT) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to youth in crisis. This program partners with the Mobile Crisis Outreach Team and responds to crisis 24/7 in schools, emergency rooms, homes and clinics. The core components of a crisis continuum are somewhere to call, someone to respond, and a place to go. The Bluebonnet Trails Youth Outreach Specialist has a key role in providing quick, in person response to those in crisis, and continuing to provide transitional services for up to 90 days to each youth and family.</p>
<p>
Our Vision is Healthy and Fulfilled Lives, and YCOT offers an interdisciplinary team of dedicated clinicians supporting youth and families at the time of crisis, and for months following the crisis in order to ensure stabilization and linkage to longer term community supports. Serving the whole family system, the YCOT team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The Youth Outreach Specialist provides support and assistance with the completion of obtaining vital documents, benefits completion, and employment services as needed.</p>
<p>
Our Mission is to continuously improve the health and independence of the persons we serve, and the Youth Outreach Specialist provides timely access to care at the time of crisis, using evidenced based intervention and evidence-based practices to reduce utilization of higher level of care options, and reduce intersection with the criminal justice system.</p>
<p><b>
Critical Impact:
</b></p><p>The YCOT team provides immediate connection to crisis intervention and a consistent team to provide crisis follow up and transitional services after the initial crisis has been resolved. Through intensive supports, provided from a daily to weekly basis, the Youth Outreach Specialist collaborates with the youth and family on goals, creating a plan of action to achieve those goals. The Youth Outreach Specialist is the primary point of contact for the youth and family, collaborating with internal and external teams, including the DFPS, schools, law enforcement, primary care, and hospitals.</p>
<p><b>
Key Responsibilities:
</b></p><ul><li>Provides person-centered care, including crisis intervention, routine and intensive case management, supported housing and employment, care coordination, and assistance with benefits completion</li>
<li>Participates in consistent 360 degree feedback with direct supervisor, including collaboration on individualized support, goal setting, and coaching</li>
<li>Builds relationships with colleagues, learning about options and resources at BTCS and in the community</li>
<li>Responsive to needs to a changing and growing program, maintaining flexibility as the program develops and continues to improve</li>
<li>As a Crisis Clinician, functions as a member of the Mobile Crisis Outreach Team, including after hours on call rotation</li>
</ul>
<p>Location: Williamson and Burnet Counties</p>
<p>
Hourly Salary Range: $25.23 &ndash; $37.48</p>
<p>
Differential Detail:</p>
<ul>
<li>Up to $3.50/hour &ndash; Previous crisis experience</li>
<li>Up to $2.00/hour- Previous experience in similar role with a community center in Texas</li>
<li>Up to $4.00/hour &ndash; Tenure with BTCS</li>
<li> $.75/hour &ndash; Bilingual</li>
<li>$1.00/hour &ndash; Masters Degree in Human Services</li>
<li>$1.00/hour &ndash; Advanced Licensure</li>
<li>$.50/hour &ndash; LCDC Licensure</li></ul><br>
<p></p>
<p>
Plus Shift Differentials</p>
<ul>
<li>$30.00/day &ndash; Rotating Weekly On-Call Stipend</li></ul><br>
<p></p>
<p>
Eligibility for $200/month Service Delivery Incentive Award</p><br>
<p></p>
<p>
Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.</p></div>

Youth Outreach Specialist

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