crisis specialist

ALIVE Inc.

Job SummaryNon-profit domestic violence agency seeking a compassionate and experienced Crisis Intervention Specialist to provide immediate crisis intervention services and case management to domestic abuse victims via crisis line and in-person communication. The Specialist will conduct client intake assessments, develop safety plans, provide referrals and education, document service provision, and collect/report data for grantsResponsibilities<ul><li>Respond promptly to crisis calls and emergency situations, providing immediate intervention and de-escalation techniques.</li><li>Provide immediate crisis intervention services to crisis line callers and clients through the crisis line and in-person communication</li><li>Conduct client intake assessments, develop safety plans, provide referrals and education, document service provision, and collect/report data for grants</li><li>Facilitate client access to the ALIVE Nights of Safety program</li><li>Provide crisis intervention and case management to Nights of Safety clients</li><li>Facilitate access to other agency services (court advocacy, crime victim&rsquo;s compensation, transportation, etc.)</li><li>Attend/Participate in mandatory team meetings and trainings</li><li>Assist with volunteer training, as needed</li><li>Communicate and coordinate with interns/volunteers to provide seamless client services</li><li>Complete office task for Nights Of Safety daily</li></ul>Requirements<ul><li>BSW, BA in Psychology, or equivalent credentials</li><li>1+ years of domestic violence advocacy work</li><li>Knowledge of trauma-informed services</li><li>Ability to work with diverse populations, particularly those with limited economic resources</li><li>Knowledge of community resources</li><li>An understanding of domestic violence and the ability to articulate the ALIVE philosophy of empowerment</li><li>Ability to work an adjusted schedule in the office and/or periodic shifts (as crisis line back-up) from home as needed</li><li>Strong organizational and case management skills</li><li>Ability to communicate effectively with people from diverse backgrounds, lifestyles, socio-economic levels, and abilities</li><li>Valid driver's license and own transportation (not for client transport)</li><li>Transportation and ability to travel between offices, emergency sanctuary, and client resource sites required</li><li>Must be able to work occasional weekends and or/weekends as required by volunteer, community, and/or agency needs</li><li>Must be able to lift up to 30 lbs. on a regular basis, with or without reasonable accommodations</li><li>Must be able to use computer and/or tablet technology; including case management software, MS Office applications, e-mail, and other standard or proprietary programs</li></ul>Benefits:&middot; Salary 35,000 -40,000 annually&middot; Comprehensive benefits package, including health, dental, and vision insurance&middot; Opportunities for professional developmentSchedule:&middot; 8-hour shift, days&middot; Weekend availabilityPay: Up to $40,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Crisis Intervention Specialist

CommonSpirit Health

<div>Job Summary and Responsibilities<div> 
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills &ndash; but your commitment to a greater cause is something we value even more.</div><div> 
</div><div>As a Crisis Assessment Specialist you will be responsible for assessment of clients in consultation and cooperation with emergency department personnel, psychiatrists, clinicians, attending physicians and managed care representatives. While in this position you will provide recommendation for disposition. The Crisis Assessment Specialist may perform the following as required: face-to-face evaluations, telehealth (video) triage evaluations, respond to and/or triage patient/family complaints, assist in management of all assessment records, perform statistical analysis.</div> 
Job Requirements<div> 
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
</div><ul><li>At least one year crisis experience, preferred 2 years&rsquo; experience in direct behavioral health clinical care.</li><li>
Competence with DSM diagnostic criteria and treatment planning</li><li>
Demonstrates clinical and ethical professionalism, conflict resolution and critical thinking skills</li><li>
Adequate and available transportation for response to various evaluation sites</li><li>
Master's degree in Counseling, Social Work, Nursing or related behavioral health field</li><li>
Current License in the state of employment in one of the following disciplines: Clinical Psychologist (PSY), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Psychiatric Clinical Nurse Specialist (RN CNS) or Psychiatric Nurse Practitioner (RN NP). Psych Advanced Practice Nurse (APN), and/or Licensed Additionals Counselor (LAC). For positions at our Utah facilities only: Current license in the state of employment in one of the following disciplines: Certified Social Worker (CSW), Associate Clinical Mental Health Counselor (ACHMC), Associate level Mental Health Therapy License, and Associate Marriage and Family Therapist, if proper supervision is required and can be met by hospital staff</li><li>
For St. Anthony North Hospital, St. Anthony Hospital, Penrose St. Francis, St. Mary Corwin and St. Thomas Moore only: Current Basic Life Support for Healthcare Providers (BLS)</li></ul><div>
Physical Requirements-Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)</div><div></div><div> 
Night shift is from 17:30 until 04:00.</div>
Where You'll Work<div> 
Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It's an incredible time to join us as we are a proud Magnet Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.</div> 
Pay Range 
$32.00 - $46.02 /hour</div>

Crisis Assessment Specialist

Boys Town

<div>Step into a meaningful role where every conversation matters. As a Crisis Counselor at Boys Town, you&rsquo;ll be a lifeline for individuals in crisis&mdash;offering calm, compassionate, and solution-focused support via phone, text, or chat. Help guide others through difficult moments and make an impact from day one.
Support Those in Crisis &ndash; Make an Impact as a Crisis Counselor in Omaha, NE! 
Starting Pay: $17.50&ndash;$18.50/hr (plus shift differential if applicable) 
Full-Time or Part-Time: Both Available 
Shifts: This is a 24/7 hotline so shifts may be available throughout the day.
At least one weekend day is required for all counselors. Some holidays will be required as well (at 2x pay).
Please note: this is NOT a remote position. Our hotline center is located at 144th and Pacific/Dodge in Omaha, NE<div>
Benefits You&rsquo;ll Enjoy: 
<ul><li>Medical, Dental, and Vision Insurance &ndash; Free services at Boys Town Clinics for enrolled employees</li><li>401(k) Retirement Plan with 100% Employer Match &ndash; Up to 6% of your salary</li><li>Paid Vacation, Sick Time, and Paid Holidays &ndash; Start earning time off right away</li><li>Tuition Assistance &ndash; Grow your career with educational support</li><li>Employee Assistance Program &ndash; Confidential support for you and your loved ones</li><li>Life Insurance and Long-Term Disability &ndash; Peace of mind at no extra cost</li></ul></div><div>
What You&rsquo;ll Be Doing: 
<ul><li>Responding to calls, texts, chats, or emails from people in crisis</li><li>Providing short-term counseling, de-escalation, and problem-solving support</li><li>Offering referrals and resources when necessary</li><li>Accurately documenting interactions and maintaining confidentiality</li></ul></div><div>
Who We&rsquo;re Looking For: 
<ul><li>High school diploma or equivalent required (Bachelor&rsquo;s preferred; required for some programs)</li><li>At least 21 years old</li><li>Computer literate, able to take notes while talking to callers</li></ul></div><div>
Physical &amp; Safety Requirements: 
<ul><li>Sedentary office work with standard computer use</li><li>Minimal physical risks in a typical administrative setting</li></ul></div>
Offer hope, provide support, and save lives&mdash;start your meaningful career in crisis intervention today.
Care and respect for others is more than a commitment at Boys Town &ndash; it is the foundation of who we are and what we do.
At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team &ndash; one that makes better decisions, drives innovation, and delivers better business results.
About Boys Town:
Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.
Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.</div>

Overnight Crisis Support Specialist

Communities In Schools of Southeast Harris and Brazoria County

<div>COMMUNITIES IN SCHOOLS 
JOB DESCRIPTION<div><div><div> 
Job Title</div><div> CIS Crisis Intervention Specialist</div></div> 
<div><div>
Department</div><div> Program/Operations Department</div></div> 
<div><div>
Location</div><div> Communities In Schools of Southeast Harris County and Brazoria County</div></div> 
<div><div>
Reports To</div><div> Assigned Program Director</div></div> 
<div><div>
FLSA Status</div><div> Exempt</div></div> 
<div><div>
Last Updated</div><div> July 2025</div></div></div> 

SUMMARY:
 
This position will be responsible for the day-to-day operations of the mental health crisis program at the school sites. The Crisis Intervention Specialist works closely with the principals, counselors, students, parents, community members, and other concerned individuals to ensure that identiﬁed Communities In Schools of Southeast Harris and Brazoria County programs are provided. 

All CIS services are guided by a trauma-informed approach that prioritizes safety, transparency, peer support, collaboration, empowerment, and equity. 

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
 
<ul><li>Coordinates services for identified students and families during the school day and possibly before and after school.</li><li>
Interviews students and/or parents and/or guardians with problems such as personal and family adjustments, abuse, criminal conduct, ﬁnances, employment, food, clothing, housing, and physical and mental impairments to determine the nature and degree of the problem.</li><li>
Secures information on medical, psychological, and social factors contributing to the student's situation, and evaluates these factors and the student's capacities.</li><li>
Counsels students individually, in families, or in other small groups regarding plans to meet needs, and aids students in mobilizing inner capacities and environmental resources to improve social functioning.</li><li>
Helps students modify attitudes and patterns of behavior by increasing their understanding of themselves and their personal issues.</li><li>
Maintains working knowledge of community resources and agencies and connects the appropriate resources to individual students&rsquo; and families&rsquo; needs.
</li><li>Refers and follows up with student and/or parent and/or guardian to community resources and other organizations.
</li><li>Compiles records and prepares reports, meeting required deadlines.
</li><li>Reviews the service action plan and conducts follow-up inquiries to determine the quantity and quality of crisis services provided to the student and the status of the student's case.
</li><li>Accesses and records student and community resource information.
</li><li>Secures supplementary information, such as free and reduced-price lunch status, discipline reports, grades, and other school data, necessary to obtain an accurate assessment of the student&rsquo;s needs.</li><li>
Actively involves volunteers in their areas of interest and expertise.</li><li>
Work closely with principal(s) and counselor(s) to effectively structure programs that meet the needs of the individual campus setting. When required, determines the student's eligibility for ﬁnancial assistance.
</li><li>Effectively meeting the objective of the CIS-Crisis Intervention program through individual mentoring and/or counseling and/or organized group sessions.</li><li>
Plan, organize, and implement program design to effectively meet the needs of the students and families.
</li><li>Relate, motivate, encourage students, parents/guardian and/or administrators, faculty, and staff.
</li><li>Have knowledge of resources in either Southeast Harris and/or Brazoria County area.
</li><li>Must be able to interact consistently in a positive manner with a diverse group of individuals of the school, city, and state entities.
</li><li>Exhibit excellent work attitude, strong work ethic, and self-motivation.
</li><li>Be responsible for program planning and implementation of objectives.
</li><li>Facilitate, develop, and/or conduct workshops as deemed necessary by the Chief Executive Officer, Chief Operating Officer, and/or Program Director.
</li><li>Encourage and motivate parents to be actively involved in their children's school activities.
</li><li>Work with students and parents to implement recreational and extracurricular activities to enhance self-esteem and reinforce developmental skills.
</li><li>Work with parents, students, and staff on CIS fundraising activities and provide a financial report after each activity.
</li></ul> 
SUPERVISION
 
The crisis specialist is supervised by the Communities In Schools of Southeast Harris and Brazoria County, Crisis Intervention Program Director. (See organizational chart) 
 
EDUCATION
 
Bachelor's Degree required in Social Work, Psychology, Sociology, or a related ﬁeld. 
 
LICENSE 
A license in either psychology or social work, or a related field 
 
EXPERIENCE
 
A minimum of three years&rsquo; experience in a work setting. Must be able to work with students and parents of low and medium incomes and interface with various members of school and community. 
 
QUALIFICATIONS
 
To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
LANGUAGE SKILLS
 
Ability to read, analyze, and interpret common and/or technical documents. Ability to respond to common inquiries or complaints from the campus site or community or Austin. Ability to effectively present information to faculty, staff, administrators, community, and/or board of directors. 
 
REASONING ABILITY
 
Ability to deﬁne problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a wide variety of technical instructions in any form and deal with several abstract and concrete variables. 
 
TECHNICAL SKILLS
 
While performing the duties of Crisis specialist, a minimum of two years&rsquo; computer experience in Microsoft Word, and Excel, or other comparable programs will be required to perform this job successfully, an individual must be able to effectively utilize a software program (CISTMS) used for data entry, after reasonable training has been conducted. The Crisis specialist is required to enter data into the software program, maintaining detailed records of student activities for statewide reporting purposes. 
 
WORK ENVIRONMENT
 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each campus site and ofﬁce accommodations will vary from campus to campus. 
 
TRAVEL
 
To perform this job successfully, an individual must possess a valid Texas Driver's license and be insurable with a good driving record. An individual will be required to operate their personal motor vehicle to make home visits; attend meetings, conferences, workshops, and training sessions. The individual may be required to travel to Austin, or a location designated in Brazoria or Southeast Harris County areas and/or in Texas, for training purposes. Attending scheduled staff meetings in which pertinent information is disseminated. 
 
OTHER SKILLS AND ABILITIES
<ul><li>Oral and written communication skills.
</li><li>Be well-groomed.</li><li>
Present professional appearance.</li><li>
Exhibit excellent work attitude and interpersonal skills.</li><li>
Work in a team environment by partnering with other crisis specialists.</li><li>
Have the ability to function in a diverse job situation.
</li></ul> 
Equipment Used to Perform Job: 
 
Daily: 
Cell phone 
Telephone 
Copy Machine 
Computer 
 
Physical Requirements:
 
To perform the job, a person must have the ability to do the following physical actions: 
<ul><li>
Frequently sit (approximately 25% to 80% of the time)
</li><li>Frequently stand (approximately 10% to 60% of the time)</li><li>
Frequently walk (Approximately 10% t0 40% of the time), generally from 5-30 feet within the ofﬁce.
</li><li>Frequently lift and carry an average of 5 to 20 pounds and occasionally as much as 40 to 70 pounds or more. Items to be lifted or carried may include, but are not limited to, boxes or files, copy paper, supplies, materials, and donations. Most items will be carried by hand. Most items must be lifted to knee or waist level, some items lifted to chest level, and only a few items overhead.
</li><li>Frequently push and pull objects to open and close file drawers; occasionally move items around the office, such as a box of copy paper or computer paper, or a small piece of furniture, the office chair, the vacuum cleaner, etc.
</li><li>Occasionally, bend and kneel to ﬁle, retrieve items, etc.
</li><li>Occasionally ﬂex upper trunk forward at the waist and partially ﬂex knees, sometimes twisting or rotating the upper trunk to the right or left while sitting or standing.</li><li>
Occasionally, place arms above, at, and below shoulder height to reach.
</li><li>Occasionally climb stairs or inclined surfaces.
</li><li>Ability to get to and from work; ability to move from one work location to another work location during the day if necessary. Possession of a valid Driver's License for transportation purposes or to run necessary errands. Must furnish current proof of insurance.
</li><li>Must be able to work a ﬂexible schedule. This position may require some work in the evenings and weekends.
</li></ul> 
Environmental Conditions
 
<ul><li>Occasionally, it is required to go outside during hot or cold temperatures or during wet conditions in order to work with clients or prepare for special events.
</li><li>Occasionally requires going outside during evening and night hours.</li><li>
Works alone at times but usually works with others.</li><li>
May have somewhat cramped work quarters, depending on the availability of office space.
</li></ul> 
Appearance
<ul><li>Neat
</li><li>Professional
</li><li>Must reflect as a proper representation of CIS.
</li></ul> 
Adherence to the Philosophy, Policies, and Procedures of Communities In Schools &ndash; Texas Joint Venture.
 
<ul><li>Employees must demonstrate knowledge of, and perform in accordance with, the philosophy of compassion, care, and respect for the welfare and dignity of others.
</li><li>Must display a non-judgmental acceptance of all students/parents/volunteers/staff/co-workers.</li><li>
Establish and maintain good rapport in working relationships.</li><li>
Display appropriate and consistently positive attitude.</li>
Remain composed during stressful situations. 
<li>
</li></ul> 
EEO Statement
 
 
CIS-SHC and BC employees are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the bases of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. 
 
CIS-SHC AND BC employees are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle-blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. CIS-SHC AND BC managers and supervisors are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace. 
 
Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
 
Signatures 
Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position. I hereby acknowledge receipt of a copy of this job description. I meet the requirements for this position and believe I can perform the duties as stated. 
 
________________________________________ _________________________ 
ACKNOWLEDGED: Employee Signature Date 
 
________________________________________ 
PRINT: Employee Name 

kOhmphXgH6</div>

CIS-Crisis Intervention Specialist - Brazosport ISD

Elevance Health

<div>Job IDJP00046410
Anticipated Start Date: 04/13/2026
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Elevance Health is a health company dedicated to improving lives and communities &ndash; and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Responsible for screening, assessing, training, and providing telephonic intervention/de-escalation for helpline callers using established protocols to determine an immediate course of action.
Primary duties may include, but are not limited to:<ul><li>
Takes inbound calls, texts and chats from individuals needing support, services, or who may be in crisis.</li><li>
Performs safety screenings and assessments to discern presence and acuity of risk to the safety of the individual or others.</li><li>
Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individual's needs and develop a plan of action in collaboration with the individual.</li><li>
Completes appropriate, timely, and accurate documentation of interactions in accordance with established criteria.</li><li>
Provides linkage follow-up as directed to assure individual accessed services. Coordinates with other agencies, organizations and individuals to insure optimal use of resources, services and natural support systems.</li><li>
Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.</li></ul>
Requirements:<ul><li>
Requires a HS diploma or the equivalent and a minimum of 1 year of experience in behavioral health or a minimum of 6 months of direct crisis experience to include screenings and assessments to determine appropriate interventions; or any combination of education and experience which would provide an equivalent background.</li><li>
BS/BA degree in a mental health or other human services field and two years of experience working directly with individuals in need of behavioral health services strongly preferred. Certain contracts require a BS/BA degree.</li><li>
Must be fluent in Microsoft Outlook, Word, Teams. Some knowledge with OneNote Preferred</li><li>
Experience with call center environment - a bonus</li><li>
Crisis experience, ability to stay calm in difficult conversations and handle difficult personalities.</li><li>
Computer skills are a must.</li><li>
Attendance and dependability are expected.</li></ul>
Job Type: Contract to hire opportunity
Additional Details:<ul><li>
Work Location: 9133 W Russell Rd, Las Vegas, NV 89148. This role requires in-office work two days per week. You may choose any two days Monday through Thursday (for candidates selecting the 1st shift - 8am schedule). Otherwise, the position is fully remote.</li><li>
Schedule pending- 3 shifts available; schedules will cover morning, afternoon and overnights and all 7 days of week.
8am -4:30pm: Tues - Sat
 
8am-4:30pm: Sun-Thurs OR Thurs - Mon. 
4pm-12:30am: Thurs- Monday 
12am-8:30am: Sun- Thurs 
12am-8:30am- Tues - Sat</li><li>
Holidays are also required; they will be required to work 2-3 holidays over the course of the 6 months they are with us.
</li><li>There is no expectation of OT but sometimes a call may run past the end of their shift. When this happens, they will be expected to stay on that call until it is completed.</li><li>
Training is for the first 4 weeks. It runs from 8am-4:30apm PST. It is 100% WFH, even if the applicant is working a shift the requires them to go into the office. After those 4 weeks of training, the temps will transition into the shift we hired them for.
</li></ul>Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, contractors are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
About BCForward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCForward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
<div>Pay Rate Range
22.36 - 32.07 USD hourly
</div><div>Additional Notes
The pay range is the range BCForward in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.
</div><div>Benefits Information
BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. This does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).</div></div>

Crisis & Referral Specialist (contract)

Community Network for Behavioral Healthcare

<div>Position Summary:
The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports Access Crisis Intervention (ACI), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.
As a full time Crisis Call Center Specialist , you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.
Key Responsibilities:
<ul><li>Answer incoming 988, ACI, EPICC, and other designated behavioral health lines.</li>
<li>Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.</li>
<li>Provide crisis intervention, stabilization, and safety planning using best-practice models.</li>
<li>Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.</li>
<li>Engage in follow-up and care coordination when required by program protocols.</li>
<li>Accurately document all contacts in compliance with agency, state, and federal requirements.</li>
<li>Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.</li>
<li>Participate in case consultation, clinical supervision, and ongoing professional development.</li>
</ul>
Qualifications:
<ul><li>Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).</li>
<li>Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.</li>
<li>Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.</li>
<li>Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.</li>
<li>Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.</li>
<li>Strong written and verbal communication, with competency in electronic health documentation.</li>
<li>Ability to work overnights, weekends, and holidays.</li>
</ul>
Schedule &amp; Compensation:
<ul><li>Full time position 40hrs per week, 11:00PM-7:00AM, Wednesday-Sunday holidays required.</li>
<li>Competitive hourly wage with shift differential for evenings/overnights.</li>
<li>Clinical supervision and ongoing training provided.</li>
</ul>
Work Environment:
<ul><li>This is a completely remote position once you have successfully completed the Monday-Friday 8:30AM-4:30PM in person new hire orientation.</li>
<li>Must live within 1hour of the Greater Kansas City Metropolitan area.</li>
<li>Must have reliable and secure internet service.</li>
</ul>
Supportive team with access to supervision and staff wellness resources.</div>

Crisis Call Center Specialist- Full Time Nights

Centerstone

<div>Centerstone is among the nation&rsquo;s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people&rsquo;s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! 
JOB DESCRIPTION:
SUMMARY OF POSITION
This position is part of a 24/7/365 high volume, suicide prevention focused call team. Our department has been featured in a Time Magazine article detailing our team&rsquo;s efforts toward suicide prevention. As a part of this team, you&rsquo;d be responsible for providing brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals who are experiencing an acute mental health crisis. This is an excellent position for recent graduates interested in providing support and demonstrating compassion toward others while being a part of a dynamic team of crisis care consultants.
ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>
Demonstrate high level of clinical knowledge and skill in providing telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers.</li><li>
Conduct outreach calls to individuals assessed by mobile crisis to promote safety</li><li>
Meet the ethical and clinical standards in compliance with all accreditation.</li><li>
Attend team meetings, in-service training, supervision, and other quality assurance training.</li><li>
Demonstrate high-level customer service skills and professional etiquette.</li><li>
Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.</li><li>
Promote a departmental culture of cooperation and collaboration with other cross-functional departments, community agencies, hospitals, mental health consumers, and the public at large.</li><li>
Assist in administrative tasks as needed.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>
Effectively communicate via written, verbal, in person and virtual methods.</li><li>
Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.</li></ul>
QUALIFICATIONS
Education Level
Bachelor&rsquo;s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required.
Experience
One year preferred. 
Certification/Licensure
N/A
Shift Availability
3:30 pm - 12:00 am Tuesday - Saturday
4:00 AM &ndash; 12:30 PM Thursday-Monday
10a-6:30 PM Saturday-Wednesday
10a-6:30p Tuesday-Saturday
12:00 pm - 8:30 pm Wednesday-Sunday
3:00am-11:30am Friday-Tuesday
5:30pm-2:00am Thursday-Monday
5:00 PM &ndash; 1:30 AM Sunday &ndash; Thursday
11a-7:30p Tuesday-Saturday
8pm - 4:30am Friday - Tuesday
8a-4:30p Tuesday-Saturday
12pm - 8:30pm Friday- Tuesday
PHYSICAL REQUIREMENTS
Standing &ndash; 20%
Sitting &ndash; 80%
Squatting &ndash; Occasional
Kneeling &ndash; Occasional
Bending &ndash; Occasional
Driving &ndash; Occasional
Lifting &ndash; Occasional
DISCLAIMER
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Time Type:
Full time
Pay Range:
$16.50-$23.10
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:<ul><li>
Medical, dental, and vision health coverage</li><li>
Flexible Spending and Health Savings Accounts</li><li>
403b retirement plan with company match</li><li>
Paid time off and ten paid holidays</li><li>
AD&amp;D Insurance, Life Insurance, and Long Term Disability (company paid)</li><li>
Employee Resource Groups</li><li>
Continuing education opportunities</li><li>
Employee Assistance Program</li></ul>
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.</div>

Crisis Care Consultant - All Shifts

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