crm administrator

folger shakespeare library

<div><div>The Folger Shakespeare Library knows that an exceptional staff is the backbone of any great organization. We hire exceptionally qualified individuals who are committed to the mission, vision, and values of our organization. Our recruitment process strives to be interactive, accessible, and responsive. Once employed, the Folger provides a generous compensation, leave, and benefits package, as well as many opportunities for personal and professional growth.</div><div></div><div>
Job Description:</div><div></div><div><div><div>
The Folger Shakespeare Library, located on Capitol Hill in Washington, DC, seeks a CRM Administrator to support and advance the organization&rsquo;s use of the Tessitura CRM as part of our IT team. This role focuses on system configuration, data governance, integrations, reporting, testing, and documentation. The CRM Administrator partners with teams across the institution to understand business needs, translate them into clear technical specifications, and implement structured, well-documented changes that improve data reliability and operational consistency.</div></div><div></div><div><div>
This is a platform-level role that focuses on system logic, configuration standards, and data quality. Operational tasks such as event builds, season setups, pricing configuration, and ticketing workflows remain owned by the relevant team with the Administrator providing support and user training. The individual will be working with departments across the entire institution on sales, record management, donations, financial transactions, and data tracking.</div></div><div></div><div><div>
The position requires strong technical skills (specifically SQL),analytical discipline, and the ability to communicate clearly with both technical and non-technical users. Tessitura experience is strongly desired but not required- candidates with CRM administration experience in other systems (such as Salesforce, HubSpot, Blackbaud, PatronManager, or similar platforms) are encouraged to apply and will receive training in Tessitura as needed.</div></div><div></div><div><div>
The standard schedule for this role is Monday&ndash;Friday, 8:45am&ndash;4:45 pm, which is a 35-hour work week, with occasional evenings and weekend hours as needed for projects or maintenance. This position is a hybrid role; a formal schedule will be agreed upon between the manager and employee. The selected candidate will need to be within a commutable distance to the D.C. office (DC, MD, VA) by their start date.</div></div><div></div><div><div><i>
Health &amp; Safety: The health and well-being of all staff, contractors, and visitors is our top priority. While the Folger no longer</i><i> </i><i>requires</i><i> </i><i>masks or vaccinations (except for AEA spaces), we support and encourage individuals to take the safety precautions they are most comfortable with, and we ask that individual choices are respected. The Folger offers organization-funded healthcare plans for full-time staff and extensive leave options to all staff in the case of any health issues that arise.</i></div></div><div></div><div><div><br>
Compensation:</div></div><div><ul><li><div>
This is a salary position, with a pay range of $70,000-74,000.</div></li></ul></div><div><ul><li><div>
Total compensation includes an extensive benefits plan, including fully covered health, dental, and vision insurance for the individual and a generous 403b contribution and match, outlined at <div>https://www.folger.edu/employee-benefits</div>.</div></li></ul></div><div></div><div><div><br>
Duties:</div></div><div><div>
System Administration &amp; Configuration</div></div><div><ul><li><div>
Configures and maintains Tessitura CRM components supporting ticketing, fundraising, membership, reporting, and online engagement.</div></li></ul></div><div><ul><li><div>
Manages user roles, permissions, and security groups using least-privilege principles.</div></li></ul></div><div><ul><li><div>
Evaluates proposed configuration changes and upgrades; documents expected impacts, risks, and required decisions.</div></li></ul></div><div><ul><li><div>
Builds and executes testing plans for configuration changes, integrations, and data workflows.</div></li></ul></div><div><ul><li><div>
Maintains system architecture documentation, configuration decisions, and workflow diagrams.</div></li></ul></div><div><ul><li><div>
Ensures all system changes follow defined SOPs and change-management practices.</div></li></ul></div><div><div>
Data Governance and Quality</div></div></div><div><div><ul><li><div>
Defines and maintains data standards, including required fields, deduplication rules, address formats, segmentation practices, and data-entry policies.</div></li></ul></div><div><ul><li><div>
Leads recurring data quality reviews and cleanup cycles with operational teams.</div></li></ul></div><div><ul><li><div>
Performs and documents record merges following approved rules.</div></li></ul></div><div><ul><li><div>
Maintains auditable logs documenting configuration changes and expected outcomes.</div></li></ul></div><div><div>
Integrations and Data Workflows</div></div><div><ul><li><div>
Maintains and troubleshoots integrations between CRM systems and external platforms for marketing, online transactions, reporting, and visitor-facing processes.</div></li></ul></div><div><ul><li><div>
Manages recurring imports, exports, batch jobs, and API-driven workflows.</div></li></ul></div><div><ul><li><div>
Documents integration points, data flows, dependencies, and assumptions.</div></li></ul></div><div><ul><li><div>
Identifies opportunities for automation or workflow simplification and proposes actionable improvements.</div></li></ul></div><div><div>
Reporting and Analytics</div></div><div><ul><li><div>
Writes and optimizes SQL queries for reporting, audits, data corrections, and exploratory analysis.</div></li></ul></div><div><ul><li><div>
Builds and maintains standardized reports and dashboards for operational, financial, and strategic decision-making.</div></li></ul></div><div><ul><li><div>
Defines and maintains data tagging and coding schemes that support segmentation, attribution, and longitudinal analysis.</div></li></ul></div><div><ul><li><div>
Replaces manual/ad-hoc reporting with repeatable, version-controlled outputs.</div></li></ul></div><div><ul><li><div>
Supports reconciliation of CRM data with other internal systems and datasets.</div></li></ul></div><div><div>
Technical Planning and Implementation</div></div><div><ul><li><div>
Conducts structured discovery to understand underlying business needs, data requirements, and process constraints.</div></li></ul></div><div><ul><li><div>
Translates needs into clear, testable technical specifications ( logic, fields, workflows, and reporting outputs).</div></li></ul></div><div><ul><li><div>
Presents configuration options and trade-offs and confirms decisions with stakeholders.</div></li></ul></div><div><ul><li><div>
Implements approved CRM configurations, integrations, reporting updates, and workflow adjustments.</div></li></ul></div></div><div><div><ul><li><div>
Executes testing plans, documents results, and tracks follow-up actions.</div></li></ul></div><div><ul><li><div>
Communicates status, risks, and decisions in clear, written form.</div></li></ul></div><div><ul><li><div>
Documents final outcomes, configuration decisions, and updates SOPs or runbooks accordingly.</div></li></ul></div><div><div>
Training Documentation, Issue Resolution, and Technical Support</div></div><div><ul><li><div>
Develops accessible training materials and change briefings for new features, processes, or data standards.</div></li></ul></div><div><ul><li><div>
Delivers targeted training sessions for task-specific workflows, data-entry expectations, or new functionality.</div></li></ul></div><div><ul><li><div>
Maintains a CRM Administration Runbook (SOPs, configuration procedures, change-management protocols, data-governance rules).</div></li></ul></div><div><ul><li><div>
Serves as the primary technical contact for CRM and Tessitura-related issues.</div></li></ul></div><div><ul><li><div>
Troubleshoots system issues: reproduce problems, identify root causes, document resolutions, and track recurring patterns.</div></li></ul></div><div><ul><li><div>
Serves as the primary liaison with the Tessitura Network for any issue escalation, clarification, and resolution.</div></li></ul></div><div><ul><li><div>
Proactively identifies opportunities to improve usability, data quality, staff efficiency, or system reliability.</div></li></ul></div><div></div><div><div>
Education and Experience:</div></div><div><div>
Required</div></div><div><ul><li><div>
3&ndash;5 years of experience administering or performing advanced power-user/system configuration work in a CRM (such as Tessitura, Salesforce, HubSpot, Blackbaud, PatronManager, or similar) with experience in system configuration, data workflows, and reporting.</div></li></ul></div><div><ul><li><div>
Experience supporting ticketing, fundraising, membership, or CRM operations in cultural, nonprofit, or performing-arts environments.</div></li></ul></div><div><ul><li><div>
Proficiency in SQL.</div></li></ul></div><div><ul><li><div>
Experience reconciling or validating data across systems.</div></li></ul></div><div><ul><li><div>
Demonstrated ability to create clear documentation (SOPs, runbooks, technical notes, training guides).</div></li></ul></div><div><div>
Preferred</div></div><div><ul><li><div>
Direct experience with Tessitura as an administrator or advanced power user.</div></li></ul></div></div><div><div><ul><li><div>
Experience managing integrations, batch workflows, or API-based processes.</div></li></ul></div><div><ul><li><div>
Experience with data-governance or access-control practices.</div></li></ul></div><div><ul><li><div>
Familiarity with version-control workflows or structured change-management practices.</div></li></ul></div><div></div><div><div>
Skills and Knowledge:</div></div><div><ul><li><div>
Strong understanding of CRM data structures and configuration patterns.</div></li></ul></div><div><ul><li><div>
Ability to develop and test configuration changes, integrations, and workflow logic methodically.</div></li></ul></div><div><ul><li><div>
Knowledge of data integrity practices, deduplication logic, and data-tagging schemes for analytics.</div></li></ul></div><div><ul><li><div>
Ability to evaluate proposed system changes and articulate impacts clearly.</div></li></ul></div><div><ul><li><div>
Ability to clearly explain technical decisions and restate business needs.</div></li></ul></div><div><ul><li><div>
Ability to translate technical concepts into accessible language for non-technical users.</div></li></ul></div><div><ul><li><div>
Strong analytical reasoning and structured problem-solving skills.</div></li></ul></div><div></div><div><div><br>
Working Conditions and Physical Requirements:</div></div><div><div>
This job operates in a professional office environment. The employee may be exposed to various components of an office environment, such as fluorescent lighting, pollen, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures, and office noise. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. <i>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div></div><div><ul><li><div>
Normal work week is Monday-Friday, 8:45am-4:45pm. Available for occasional after-hours work related to infrastructure maintenance or emergency troubleshooting.</div></li></ul></div><div><ul><li><div>
Generally, normal office working conditions. The noise level in the work environment is usually quiet.</div></li></ul></div><div><ul><li><div>
Requires physical agility, with the ability to squat, twist, and bend as needed. Ability to lift and carry weights up to 20 lbs and pull carts loaded with up to 40lbs of equipment.</div></li></ul></div><div><ul><li><div>
Ability to work at a computer for an extended period, with accuracy.</div></li></ul></div><div><ul><li><div>
Willingness and capacity to work in an office environment at a workstation, and to come and go repeatedly throughout the day as is necessary, to perform various responsibilities.</div></li></ul></div><div><ul><li><div>
Capacity to communicate, in person, or using video, phone, or electronic communication methods, in a manner which can be understood by others.</div></li></ul></div></div><div></div><div>
Interested individuals should submit their cover letter and resume. Incomplete applications cannot be accepted. No phone calls please.</div><div></div><div>
The Folger is an Equal Opportunity Employer.</div></div><div></div>

CRM Administrator

Naffco

<div></div><div><p><i>Experience:</i> 2 - 8 yrs. | Opening: 1
<br>
<i>Education:</i>Bachelors in Computer Application(Computers)<br>
<i>Nationality:</i> Any Nationality<br>
<i>Industry Type:</i>Industrial Products / Heavy Machinery<br>
<i>Functional Area:</i>Administration Feb 11,2026<br>
</p><p></p><div><div>
</div></div><div></div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p></p><div><ul><li>Lead CRM system configuration, customization, and maintenance to align with evolving business requirements.</li><li>
Administer user access, roles, and security settings within the CRM, ensuring data integrity and compliance.</li><li>
Develop and deliver CRM training programs to end-users, fostering system proficiency and adoption.</li><li>
Troubleshoot and resolve CRM-related issues, providing timely and effective technical support.</li></ul><p></p>
</div><p></p><div><h3 class="jobSectionHeader"><b>Desired Candidate Profile</b></h3>
<p></p><div><ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field is preferred.</li><li>
Possess a minimum of 3 years of experience in CRM administration, preferably with Salesforce or similar platforms.</li><li>
Demonstrate proficiency in CRM configuration, customization, and report generation.</li><li>
Exhibit strong analytical and problem-solving skills, with the ability to troubleshoot technical issues effectively.</li></ul><p></p>
</div><p></p>Keyword: CRM Support Specialist,System Configuration,Workflow Automation,CRM Specialist,CRM Administrator,CRM Analyst,Reporting and Analytics,CRM Management</div></div><p></p>

CRM Administrators

Anasia

<p></p><div><div><div><p>3&ndash;5 Years in CRM Administration/Migration</p>
<p><b>Location:</b> Cairo, Egypt <b>Category:</b> Software Development
</p></div><p></p><div><p><b>Qualifications:</b></p>
<ul><li>Bachelor&rsquo;s in Business Information Systems, Computer Science, or related field</li><li>
3&ndash;5 years of CRM administration experience</li><li>
Proven migration and integration expertise</li><li>
Salesforce Administrator certification preferred</li><li>
Proficiency in API integrations, reporting tools, and Power BI</li><li>
Strong analytical and communication skills</li></ul><br>
<br>
<p><b>Responsibilities:</b></p>
<ul><li>Administer CRM! Configure modules, manage user accounts, and implement workflow automation.</li><li>
Lead Migration! Oversee data migration from Dynamics CRM to Salesforce.</li><li>
Integrate Systems! Connect CRM with ERP, e‑commerce, and enterprise applications.</li><li>
Manage Data! Ensure accuracy, integrity, and develop dashboards/reports.</li><li>
Support Users! Conduct training, provide post‑go‑live support, and maintain documentation.</li><li>
Enhance Processes! Collaborate with teams to improve usability and automation.</li></ul></div></div></div><p></p>

CRM Specialist

B1 PROPERTIES

<p>*Sales Lead Administrator</p><p>We are seeking a highly organized and detail-oriented Sales Lead Administrator to support our luxury real estate sales team. The ideal candidate will be responsible for managing incoming leads, maintaining CRM accuracy, coordinating with sales consultants, and ensuring seamless lead distribution and follow-up processes.This role plays a critical part in maintaining the high standards and efficiency expected within a luxury real estate environment.</p><p>*Lead Management*</p><p>-Receive, screen, and distribute incoming sales leads to appropriate consultants.</p><p>-Ensure timely assignment and follow-up of all leads.</p><p>-Track lead status and maintain accurate records in the CRM system.</p><p>-Monitor response times and performance metrics.</p><p>-CRM &amp; Data Management</p><p>-Maintain and update CRM with accurate client and property information.</p><p>-Generate daily, weekly, and monthly sales lead reports.</p><p>-Ensure proper documentation of all client interactions.</p><p>-Support the sales team with administrative tasks.</p><p>-Coordinate viewing schedules and appointments when required.</p><p>-Assist in preparing sales reports and performance dashboards.</p><p>-Follow up with agents to ensure proper lead handling.</p><p>-Compliance &amp; Quality Control</p><p>-Ensure all documentation complies with company policies.</p><p>-Maintain confidentiality of client information.</p><p>-Uphold the company&rsquo;s professional standards in all communications.</p><p>*Requirements*</p><p>-2 years proven experience in real estate administration or sales support</p><p>-Strong knowledge of CRM systems.</p><p>-Excellent organizational and time-management skills.</p><p>-Strong communication skills (written and verbal).</p><p>-Ability to work under pressure in a fast-paced environment.</p><p>-High attention to detail and accuracy.-Professional appearance and demeanor.</p><p>Job Type: Full-time</p>

Sales Lead Administrator - Real Estate Experince

Adante Realty

<p><b>Job Description:</b><br/>The Zoho CRM Specialist is responsible for managing, maintaining, and optimizing the CRM system to ensure accurate customer data, effective lead management, and seamless coordination between Sales, Marketing, and Operations. The role supports business growth by enhancing customer experience, improving data integrity, and enabling informed decision-making through CRM insights.</p><p><b>Key Responsibilities:</b></p><ul><li>Act as the single point of accountability for all CRM-related improvements and issues.</li><li>Own and manage end-to-end Zoho CRM operations.</li><li>Configure, customize, and optimize CRM modules, workflows, automations, and dashboards.</li><li>Ensure CRM data accuracy, governance, and best practices across departments.</li><li>Integrate Zoho CRM with other Zoho applications and relevant third-party tools.</li><li>Generate actionable reports and insights for leadership and business teams.</li><li>Train internal users and provide ongoing CRM support.</li></ul><p><b>Required Skill Set:</b></p><ul><li>2&ndash;3 years of proven, hands-on experience with Zoho CRM</li><li>Strong expertise in Zoho CRM customization and administration.</li><li>Experience in CRM automation, reporting, and analytics.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you based on Oman?</li><li>What is your notice period?</li><li>How many years of experience do you have with Zoho CRM?</li><li>What is your nationality?</li></ul>

CRM Specialist - Zoho CRM

University of California - San Francisco

<p></p><div><div><div><div><i>Please note: duration through September 30, 2026; possible extension. Includes optional medical benefits, holiday pay and sick leave accrual.</i><br>
<br>
Under the direction of the Technical Solutions Architect, the Goldschmidt Collective Salesforce Administrator will provide support related to the administration and usage of the Salesforce CRM system. The Salesforce Administrator will work with the Technical Solutions Architect to support the ongoing development of our Salesforce deployment. The incumbent will apply Salesforce knowledge and skills.to resolve a variety of moderately complex issues, and will work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.<br>
<br>
The Salesforce Administrator will be responsible for executing day-to-day configuration, support, maintenance and improvement of our CRM platform. Additionally, the incumbent will use their knowledge of the Salesforce Lightning platform and declarative tools to support the Technical Solutions Architect in maintaining the Salesforce configuration by working with custom objects, formula fields, workflows, custom views, and other content of intermediate complexity. This individual should be highly organized, capable of working independently and possess excellent communication skills. The successful candidate will have a strong understanding of Salesforce.com best practices and functionality.<br>
<br>
Key Responsibilities:<ul><li><p>
Administer and support Salesforce systems, including user management, security controls, reports, dashboards, workflows, and routine configuration.</p></li><li><p>
Stay current with Salesforce releases, features, and best practices; assist with system upgrades, critical updates, and action alerts.</p></li><li><p>
Configure and enhance the platform using declarative tools (fields, page layouts, Lightning Flows, Quick Actions, Macros), addressing business needs and reducing technical debt through Lightning solutions.</p></li><li><p>
Design, develop, test, and maintain moderately complex software, scripts, and system enhancements; support release and deployment activities, including pre- and post-deployment testing.</p></li><li><p>
Identify and improve systems, processes, and procedures; document configurations and create training materials.</p></li><li><p>
Troubleshoot and resolve technical issues; provide end-user support and escalate complex matters as needed.</p></li><li><p>
Support database and data management efforts, including normalized data structures, metadata capture, and data quality/cleaning initiatives.</p></li></ul><p>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)</p><p>
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.</p><p>
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div><br>
</div><div><p><b>Department Description</b></p>
<div>The Goldschmidt Collective (TGC) which includes the National Clinician Consultation Center (NCCC) and the Reproductive Health Hotline (ReproHH) at the Department of Family &amp; Community Medicine provides immediate, state-of-the-art HIV, viral hepatitis, substance use and reproductive and sexual health clinical gudance to health care providers (physicians, nurse practitioners, physician assistants, pharmacists and other health care professionals) across the country through seven telephone and online consultation services:<ul><li>
HIV/AIDS Management Consultation Service (Warmline)</li><li>
Post-Exposure Prophylaxis Consultation Service (PEPline)</li><li>
Perinatal HIV Consultation and Referral Service</li><li>
Hepatitis C Consultation Service</li><li>
Pre-Exposure Prophylaxis Consultation Service (PrEPline)</li><li>
Substance Use Warmline</li><li>
Reproductive Health Hotline</li></ul></div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>Bachelor's degree in related area and one year of relevant experience and / or equivalent experience / training</li><li>
Knowledge relating to the design and development of Salesforce software. Basic knowledge of Salesforce security features</li><li>
Demonstrated experience with Salesforce database administration</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li><p>General knowledge of multiple areas of IT</p></li><li><p>
Knowledge of business processes and procedures</p></li><li><p>
Knowledge of the design, development, and application of technology and systems to meet business needs</p></li><li><p>
Knowledge of data management systems, practices, and standards</p></li><li><p>
Demonstrated knowledge of computer security tools, best practices, and policies</p></li><li><p>
Demonstrated ability to apply security controls to software and hardware</p></li><li><p>
Demonstrated testing and test planning skills</p></li><li><p>
Ability to write clear and concise technical documentation</p></li><li><p>
Demonstrated understanding of how system management actions affect users and related/dependent functions</p></li><li><p>
Strong interpersonal skills; ability to work with technical and non-technical personnel at various organizational levels</p></li><li><p>
Ability to communicate technical and non-technical information clearly and effectively</p></li><li><p>
Self-motivated; able to work independently and collaboratively</p></li><li><p>
Strong problem-solving skills</p></li><li><p>
Ability to learn quickly and meet deadlines</p></li><li><p>
Experience with Salesforce Service Cloud</p></li><li><p>
Experience with Salesforce Communities</p></li><li><p>
Knowledge of Visualforce and/or Apex</p></li><li><p>
Experience working in a SCRUM or Agile environment</p></li></ul></div><br>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.<p>
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20
</p><p>For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination</p></div>
</div><div><p><b>Organization</b></p>
<div>TEP</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>007308 INFO SYS ANL 2
</div></div><div><p><b>Job Category</b></p>
<div>Clinical Systems / IT Professionals, Professional (Non-Clinical), Project Management, Temporary Employment</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>99 - Policy-Covered (No Bargaining Unit)
</div></div><div><p><b>Employee Class</b></p>
<div>Temporary Employment</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Work Style</b></p>
<div>Fully Remote</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>M-F, 8 am - 4:30 pm.</div></div></div></div><div></div>

Salesforce Administrator

Xavor Corporation

<p><b>Location </b>| DHA 6, Lahore, Pakistan (Remote)</p><p><b>Experience </b>| 2 to 3 Years</p><p><b>Key to Success </b>| Salesforce Certified Administrator</p><p><b>We are seeking a client-facing Salesforce Administrator with 2&ndash;3 years of experience to support and enhance Salesforce implementations for a customer. This role requires strong communication and stakeholder management skills, along with hands-on Salesforce administration capabilities. The resource will work closely with client business users and internal delivery teams to gather requirements, configure solutions, maintain system health, and provide ongoing support.</b></p><p><b>Qualifications and Skills</b></p><ul><li>Client Collaboration &amp; Delivery Act as the primary Salesforce admin contact for client stakeholders and business users..</li><li>Conduct requirement gathering sessions, document business needs, and propose Salesforce solutions aligned with best practices</li><li>Translate requirements into configuration tasks and deliver enhancements in agreed timelines.</li><li>Provide regular status updates, communicate risks/dependencies, and ensure clarity on scope and priorities.</li><li>Salesforce Administration &amp; Configuration Manage users, roles, profiles, permission sets, sharing rules, and security settings per client requirements.</li><li>Configure and maintain objects, fields, record types, page layouts, validation rules, and Lightning record pages.</li><li>Build and optimize automation using Salesforce Flow (screen flows, record-triggered flows), email alerts, and approvals.</li><li>Maintain Salesforce data integrity through governance, validation, deduplication, and periodic audits.</li><li>Reporting, Support &amp; Continuous Improvement Create and maintain reports/dashboards for client KPIs and operational reporting needs.</li><li>Troubleshoot issues, perform root-cause analysis, and resolve incidents/requests through a ticketing process.</li><li>Support UAT, prepare test scripts, coordinate releases, and assist with deployments using Change Sets/DevOps tools.</li><li>Create client-ready documentation (training materials, SOPs, release notes, configuration documentation) and conduct training sessions.</li></ul><p><b>Desirables</b></p><ul><li>2&ndash;3 years of hands-on Salesforce administration experience.</li><li>Strong understanding of Salesforce core concepts: data model, security model, sharing, and Lightning Experience.</li><li>Practical experience with Salesforce Flow and declarative configuration.</li><li>Experience creating reports, dashboards, and basic analytics for business stakeholders.</li><li>Experience with data imports/exports and cleanup using Data Loader or equivalent tools.</li><li>Strong verbal/written communication skills and ability to work directly with client stakeholders.</li><li>Ability to manage multiple priorities in a fast-paced, client delivery environment.</li></ul><p><b>Preferred Qualification</b></p><ul><li>Salesforce Certified Administrator.</li><li>Salesforce Platform App Builder / Advanced Admin.</li><li>Exposure to Sales Cloud and/or Service Cloud features.</li><li>Familiarity with Agile delivery, Jira/ServiceNow, and release management practices Basic understanding of Apex/SOQL for troubleshooting and collaboration with developers.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Expected Salary?</li></ul><p>Experience:</p><ul><li>Salesforce Ecosystem: 2 years (Required)</li></ul><p>Work Location: Remote</p>

Salesforce Admin

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