crm analyst

Workwear Outfitters

<div>Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million in sales and we employ more than 5,800 people in facilities spanning the globe.
Brands under the Workwear Outfitters umbrella include Red Kap&reg;, Bulwark&reg;, Image Authority&reg;, Kodiak&reg;, Terra&reg;, Liberty &reg;, Work Authority&reg;, Workrite&reg; Fire Service, Chef Designs&reg;, and Horace Small&reg;. Workwear Outfitters is also the exclusive licensee for Dickies&reg; apparel in the B2B channel.
Our Purpose: &ldquo;We champion and empower workers who make our world work better&rdquo;
Major benefits include medical, vision and dental, Life and Disability coverage.
Other benefits included: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.
What You Will Do as a CRM Analyst: The CRM Analyst role is responsible for the WWOF Customer Relationship Management (CRM) system, acting as a strategic partner with internal stakeholders to help produce solutions to drive revenue, increase overall efficiencies, drive data integrity through processes/routines and help solve business problems.
How You Will Make a Difference:
<ul><li>Serve as a senior-level system administrator for the Salesforce Lightning environment managing fields/objects, record types, data validation, content/visuals, integrations (both internal and external), and other features as needed.
</li><li>Lead continuous analysis of Salesforce.com platform features, releases, upgrades, and best practices that align with organizational vision and strategy and that achieve the greatest business impact.
</li><li>Maintain proper documentation of processes, policies, and configurations (including functional and technical designs) made to the system in accordance with ISO requirements and in preparation for releases and upgrades.
</li><li>Interpret communications between technical process, business stakeholders, and users.
</li><li>Develop and execute comprehensive Salesforce CRM training for sales teams and end users, including creating materials, leading sessions, and supporting ongoing adoption and best practices.
</li><li>Build and maintain reports/dashboards that monitor sales activity, revenue, and opportunity pipeline.
</li><li>Create materials (trainings, resources, videos, etc.), supporting user adoption and best practices to socialize key learnings for broader enablement.
</li><li>Work with WWOF&rsquo;s SFDF team and stakeholders to establish suitable processes to support administrative, development, and change management activities.
</li><li>Qualify and evaluate vendors and applications to present business use cases for system improvement and implementation.
</li><li>Engage with brand managers, merchandisers, marketing, and other departments to define and document development requirements and identify modifications to impact business processes.
</li></ul>Skills for Success:
<ul><li>Bachelor&rsquo;s degree and 3-5 years of experience; or relevant experience
</li></ul><ul><li>Current Salesforce Certified and Certified Advance Administrator Certifications required
</li></ul><ul><li>Salesforce Certified Platform App Builder and Salesforce Certified Business Analyst preferred
</li></ul><ul><li>Experience in sales with an understanding of different sales methodologies, sales cycles, and customer journeys in a multi-branded organization.
</li></ul><ul><li>Hands on experience &amp; functional understanding of core Salesforce features including, custom objects, page layouts, profiles, permissions, approval processes, and automation plus and understanding of the relationship between core platform and other Salesforce clouds.
</li></ul><ul><li>Proven experience training sales teams and users on Salesforce, including developing training materials, delivering in-person and virtual sessions, and driving user adoption and best practices.
</li></ul><ul><li>Strong presentation, communication (written and verbal), and interpersonal skills
</li></ul><ul><li>A team player with a positive and flexible attitude
</li></ul><ul><li>Problem solving skills to support business outcomes
</li></ul><ul><li>High energy level. Self- starter; willing to take initiative.
</li></ul><ul><li>Passionate about technology and solving web-focused problems.</li></ul></div>

CRM Analyst (Remote)

Charger Logistics Inc.

<div>
 
 
 Description:
 
 
 
 As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
 
 
 
 The CRM Sales Operations Analyst will be the operational backbone of our sales team. You'll keep our CRM running cleanly, track how the team is performing against targets, and surface the insights that help us win more business. This is a hands-on, high-visibility role with direct access to sales leadership.
 
 
 
 
 What You'll Do
 
 
 
 
 CRM Management
 
 
 <ul>
 <li>
 Manage day-to-day CRM operations &mdash; data quality, pipeline hygiene, user adoption, and process compliance
 </li>
 <li>
 Maintain accurate records of accounts, contacts, opportunities, and activities across the sales team
 </li>
 <li>
 Build and refine CRM workflows, views, and reporting to support the sales cycle
 </li>
 <li>
 Serve as the go-to resource for CRM-related questions, troubleshooting, and best practices
 
 </li>
 </ul>
 
 
 Sales Performance Management
 
 
 <ul>
 <li>
 Track individual and team performance against revenue targets, quotas, and KPIs
 </li>
 <li>
 Monitor lead generation activity, outreach cadences, and pipeline progression for each rep
 </li>
 <li>
 Produce weekly and monthly performance dashboards for sales leadership
 </li>
 <li>
 Flag underperformance trends early and support coaching conversations with data
 
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Build clear, actionable reports and dashboards covering pipeline health, win/loss rates, and customer activity
 </li>
 <li>
 Analyze customer and lane data to identify growth opportunities and retention risks
 </li>
 <li>
 Provide ad hoc analysis to support sales strategy, territory planning, and account prioritization
 
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of experience in sales operations, CRM management, or commercial analytics
 </li>
 <li>
 Hands-on experience managing a CRM platform (Salesforce, HubSpot, Microsoft Dynamics, or similar)
 </li>
 <li>
 Strong reporting and data visualization skills (Power BI, Tableau, or equivalent)
 </li>
 <li>
 Experience tracking sales team performance metrics and presenting to leadership
 </li>
 <li>
 Logistics, freight, or transportation industry background is a strong asset
 </li>
 <li>
 Highly organized, detail-oriented, and comfortable working in a fast-paced environment
 </li>
 <li>
 Strong communicator &mdash; able to translate data into clear, business-friendly insights
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Career Growth
 </li>
 <li>
 Healthcare Benefit Package
 </li>
 <li>
 Paid time off
 </li>
 </ul>
 </ul>
</div>

CRM & Sales Analyst

e& Egypt

<div>
 
 
 Job description:
 
 
 <ul>
 <li>
 Follow up on the quality of service provided to premium accounts customers after product implementation to ensure the high standards and customer satisfaction.
 </li>
 <li>
 Manage solving any obstacles that may delay the closing of a premium account's customer ticket with different department and escalate any problem as per the departmental escalation matrix to ensure the full and efficient problem handling.
 </li>
 <li>
 Follow up on the delayed installations to ensure the full and efficient problem handling.
 </li>
 <li>
 Monitor periodically premium accounts customers' tickets to analyze recurring problems and coordinate with the technical team to reach creative solutions to prevent the repetitive of the problems and ensure the steadiness of the service.
 </li>
 <li>
 Secure customer satisfaction through the awareness and ongoing development of work process with the different operation units.
 </li>
 <li>
 Periodical follow up on the objectives assigned to him/her by the CRM Manager to ensure the proper achievement to reach company's and customer's satisfaction.
 </li>
 <li>
 Present a weekly / monthly report to the management &amp; to the customers to ensure their full awareness of the process detailed performance and objective achievement.
 </li>
 <li>
 Participate and follow up in the premium accounts special projects to ensure smooth and timely execution of the project.
 </li>
 <li>
 Schedule Periodic customer meetings as per agreed with each customer to get full awareness of the quality of service provided and take necessary corrective actions if needed.
 </li>
 <li>
 Approved down time with customer for planned internal activity
 </li>
 <li>
 On site - visits to resolve the severe technical issues at customer premises and ensuring end-to-end the customer satisfaction.
 </li>
 <li>
 Making sure the customer database is correctly segmented for targeted marketing activities.
 </li>
 <li>
 Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
 </li>
 <li>
 Up-selling / Cross-selling.
 </li>
 <li>
 Follow up with all touch points for the account related issues.
 </li>
 <li>
 Build Customer Loyalty.
 </li>
 <li>
 Deliver VOC to the marketing team, Deliver customer insights
 </li>
 <li>
 UAT for new solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 -2-3 years' experience of Telecommunications
 
 
 -Bachelor's degree preferred to be in Telecommunication /Computer Network Engineering
 
 
 -Excellent fair knowledge about the data solutions.
 
 
 -Experience as a user of Microsoft operating systems
 
 
 -Good knowledge of Microsoft office, MS Projects, and Visio
 
 
 -In-depth knowledge in the following areas:
 
 
 -LAN/WAN equipment including Cisco switches &amp; routers.
 
 
 -Proficiency in data network design.
 
 
 -Fair knowledge about xDSL technology
 
 
 -Fair knowledge about deploying cabling, voice or data information systems.
 
 
 -Fair knowledge about deploying Voice Over IP (VOIP) systems, Layer 7 switches, Remote access systems and Virtual Private Networks (VPNs)
 
 
 -Fair knowledge about Cisco ATM switches (MGX and BPX)
 
 
 -Fair knowledge about wireless solutions (Microwave - Pre-WiMax &ndash; GPRS &ndash; 3G). -Expertise in creating technical requirements out of business plans and strategies.
 
 
 -The ability to develop with team, enhancements that may improve network quality and availability.
 
 
 -Superior interpersonal, oral, and written skills.
 
 
 -Proficient in English and ability to work in a team.
 
 
 -Good communication skills
 
 
 -Very good negotiation skills.
 
 
 
 
 
 
 
 
 
 Essential certificates:
 
 
 
 &bull;Customer Relation Management
 
 
 &bull;Project Management Training
 
 
 &bull;Advanced MS Courses (PPoint, Excel,.etc)
 
 
 &bull;CCNA / CCNP
 
 
 &bull;Decision Making Desirable:
 
 
 &bull;PMP &bull;Six Sigma (green belt)
 
</div>

Field Service Assurance & CRM Analyst

Charger Logistics Inc

<div>Description:
As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
The CRM Sales Operations Analyst will be the operational backbone of our sales team. You&rsquo;ll keep our CRM running cleanly, track how the team is performing against targets, and surface the insights that help us win more business. This is a hands-on, high-visibility role with direct access to sales leadership.
What You&rsquo;ll Do
CRM Management<ul><li>
Manage day-to-day CRM operations &mdash; data quality, pipeline hygiene, user adoption, and process compliance</li><li>
Maintain accurate records of accounts, contacts, opportunities, and activities across the sales team</li><li>
Build and refine CRM workflows, views, and reporting to support the sales cycle</li><li>
Serve as the go-to resource for CRM-related questions, troubleshooting, and best practices</li></ul>
Sales Performance Management<ul><li>
Track individual and team performance against revenue targets, quotas, and KPIs</li><li>
Monitor lead generation activity, outreach cadences, and pipeline progression for each rep</li><li>
Produce weekly and monthly performance dashboards for sales leadership</li><li>
Flag underperformance trends early and support coaching conversations with data</li></ul>
Analytics &amp; Reporting<ul><li>
Build clear, actionable reports and dashboards covering pipeline health, win/loss rates, and customer activity</li><li>
Analyze customer and lane data to identify growth opportunities and retention risks</li><li>
Provide ad hoc analysis to support sales strategy, territory planning, and account prioritization</li></ul> 
Requirements 
<ul><li>
4&ndash;6 years of experience in sales operations, CRM management, or commercial analytics</li><li>
Hands-on experience managing a CRM platform (Salesforce, HubSpot, Microsoft Dynamics, or similar)</li><li>
Strong reporting and data visualization skills (Power BI, Tableau, or equivalent)</li><li>
Experience tracking sales team performance metrics and presenting to leadership</li><li>
Logistics, freight, or transportation industry background is a strong asset</li><li>
Highly organized, detail-oriented, and comfortable working in a fast-paced environment</li><li>
Strong communicator &mdash; able to translate data into clear, business-friendly insights</li></ul> 

Benefits 
<ul><li><ul><li>
Competitive Salary</li><li>
Career Growth</li><li>
Healthcare Benefit Package</li><li>
Paid time off</li></ul></li></ul></div>

UC San Diego Health

<div><div>Towne Centre Drive
 
San Diego, CA 92093, United States
</div><div></div><div><div><div><div><div>Payroll Title:</div>
CLIN APPLICATIONS PROFL 4 HX
<div>Department:</div>
INFORMATION SERVICES
<div>Hiring Pay Scale</div>
$125,000 &ndash; $182,000 / Year
<div>Worksite:</div>
Towne Centre Drive
<div>Appointment Type:</div>
Career
<div>Appointment Percent:</div>
100%
<div>Union:</div>
HX Contract
<div>Total Openings:</div>
1
<div>Work Schedule:</div>
Days, 8-Hour Shifts, Monday-Friday
</div></div></div><div><div><div><h2 class="jobSectionHeader">#139043 Lead Analyst, Epic Cheers - Hybrid</h2>
Filing Deadline: Mon 4/27/2026</div><div>
</div><div></div><div> 
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. 
 
</div><div><div>Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.</div><div>
This position has recently been accreted by UPTE HX union and will be a part of that union moving forward.
This position will work a hybrid schedule which includes a combination of working both onsite at Towne Centre Drive (San Diego, CA) and remote.</div><h1 class="jobSectionHeader">
DESCRIPTION</h1>
UC San Diego Health is advancing a comprehensive strategy to establish enterprise-wide CRM and patient engagement capabilities that deliver meaningful, measurable impact at scale across patient access, care navigation, and operational efficiency. Central to this work is the Mission Control vision, which integrates real-time data, applied artificial intelligence, and digital health platforms to provide system-wide insight and coordinated action across the care continuum. This strategy is grounded in the quadruple aim and reflects a sustained organizational commitment to leveraging CRM technologies, applied AI, and increasingly automated engagement solutions to improve patient experience, enhance operational transparency, and enable care teams to spend more time on direct patient care.
Epic Cheers CRM and Call Hub serve as the foundation for a standardized, enterprise-wide engagement platform that creates a unified, longitudinal view of patient, provider, and health plan interactions. This includes non-clinical documentation such as complaints, service requests, task management, provider coordination, and payer engagement. As UC San Diego Health expands omnichannel engagement across voice, chat, and document-based workflows, supported by both human teams and AI-enabled, agentic solutions, Epic Cheers functions as the system of record to ensure transparency, traceability, and continuity of interactions across all entities and engagement channels. This enterprise CRM capability serves as a prerequisite foundation for next-generation patient and provider experience, enabling advanced capabilities such as next-best-action recommendations, personalized engagement strategies, and AI-driven decision support across the care continuum.
This enterprise CRM capability is a critical enabler of broader health system priorities, including operational efficiency, workforce experience, population health management, and the deployment of AI-driven and automated workflows. This position operates within UC San Diego Health Information Services as part of the Population Health and Digital Health applications team, reporting to the Population and Digital Health Applications Manager, and plays a central role in scaling CRM as a foundational platform for coordinated, data-driven, and increasingly automated care delivery.
Position and Team:
UC San Diego Health is seeking a Lead Analyst, Epic Cheers to provide strategic and operational leadership for the enterprise-wide implementation, expansion, and governance of Epic Cheers CRM and Call Hub. The primary responsibility of this role is to lead the system-wide deployment of CRM capabilities that unify documentation and tracking of all patient, provider, and health plan interactions, establishing a single, standardized source of truth across the organization. The role includes system configuration, workflow standardization, CRM routing optimization, telephony integration, and phased expansion across clinical, operational, and population health domains.
The Lead Analyst operates within a multidisciplinary environment that includes population health teams, care navigation, revenue cycle, outpatient operations, intelligent automation engineers, data scientists, and enterprise platform specialists. This role works closely with teams deploying AI-enabled and agentic engagement solutions across voice, chat, and document workflows, including integrations with Epic Call Hub, telephony platforms such as Amazon Connect and Amazon Connect Health, live chat solutions, and intelligent automation systems. The role ensures that all interactions, whether human-led, human-in-the-loop, or human-on-the-loop, are consistently captured, visible, and actionable within the CRM platform. The position reports to the Population and Digital Health Applications Manager within UC San Diego Health Information Services.
This is a senior technical role that requires the ability to independently lead complex Epic CRM and omnichannel engagement implementations at enterprise scale. The role involves close collaboration with operational leaders, clinical services, and access teams to design and deploy CRM workflows that span a wide range of Epic application areas and improve efficiency, enable transparency, and support coordinated care delivery across the health system. As part of the broader Mission Control strategy, this role contributes to establishing Epic Cheers as the enterprise engagement backbone, supporting both human and automated workflows while ensuring auditability, governance, and sustained operational performance.
What We're Looking For:
The ideal candidate brings deep experience in Epic CRM and call center application configuration within large healthcare organizations, with demonstrated ability to independently lead complex enterprise-wide implementation and optimization initiatives. Experience with Epic Cheers, Call Hub, CRM workflow design, and telephony integration is essential, and candidates should be comfortable working across clinical, operational, access, and IT teams to deliver standardized, scalable CRM solutions that function as the system of record for patient engagement.
Experience with omnichannel patient engagement platforms, including telephony (e.g., Amazon Connect, Amazon Connect Health), messaging, IVR, and live chat solutions, is strongly desired. Candidates should demonstrate familiarity with intelligent automation and AI-enabled engagement models, including workflows that incorporate human-in-the-loop and human-on-the-loop processes, and understand how CRM platforms support transparency, escalation, and continuity across these interactions. Working knowledge of healthcare integration technologies, including HL7, FHIR, APIs, and event-driven architectures, is important to support integration across enterprise systems.
Successful candidates will also demonstrate broad familiarity with enterprise health system operations and technologies, including patient access, care navigation, population health, revenue cycle, and a wide range of Epic application workflows. The role requires strong communication and leadership skills, experience driving enterprise standardization, and the ability to work effectively across multidisciplinary teams to deliver CRM capabilities that directly improve patient experience, operational efficiency, and system-wide coordination.<h1 class="jobSectionHeader">
MINIMUM QUALIFICATIONS</h1><ul><li>
Nine (9) years of related experience, education/training, OR a Bachelor&rsquo;s degree in related area plus (5) years of related experience/training. Related experience: Healthy planet or ambulatory tools and/or working with a call center to implement automated solutions.</li><li>
Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.</li><li>
Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.</li><li>
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.</li><li>
Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.</li><li>
Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.</li><li>
Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.</li><li>
Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.</li></ul><h1 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h1><ul><li>
Epic healthy planet or Epic Cheers certification.</li><li>
Epic Healthy Planet experience.</li><li>
Agentic AI, including the application of generative and predictive AI in operational or clinical workflows experience.</li><li>
Healthcare integration technologies including HL7, FHIR, and APIs experience.</li><li>
Experience with call center support including Epic CRM configuration, Interactive Voice Response (IVR), Computer Telephony Integration (CTI), and workqueue configuration.</li><li>
Experience designing and implementing CRM workflows that integrate with telephony platforms such as Amazon Connect or similar enterprise contact center technologies.</li><li>
Experience supporting or optimizing Epic Call Hub in conjunction with external telephony and engagement platforms.</li><li>
Experience integrating CRM platforms with intelligent automation solutions and live chat platforms, ensuring seamless interaction capture across voice, chat, and document-based workflows.</li><li>
Experience designing routing logic, work queues, and escalation pathways across omnichannel engagement environments.</li><li>
Experience supporting CRM implementations that span multiple Epic applications and workflows across clinical, operational, and access domains.</li><li>
Experience working with CRM and engagement data to support operational reporting, performance monitoring, and system-wide visibility.</li><li>
Experience contributing to enterprise governance models for CRM and engagement platforms across multiple departments and stakeholders.</li></ul><h1 class="jobSectionHeader">
SPECIAL CONDITIONS</h1><ul><li>
Must be able to work various hours and locations based on business needs.</li><li>
Employment is subject to a criminal background check and pre-employment physical.</li></ul><div>
Pay Transparency Act
Annual Full Pay Range: Unclassified - No data available (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: Unclassified - No data available
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).</div></div><div></div><div> 
</div><div></div><div> 
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. 
 
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable. 
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. 

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California&rsquo;s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination 
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. 
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
a. &quot;Misconduct&quot; means any violation of the policies governing employee conduct at the applicant&rsquo;s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC&rsquo;s policies addressing some forms of misconduct:
<ul><li>UC Sexual Violence and Sexual Harassment Policy</li><li>
UC Anti-Discrimination Policy</li><li>
Abusive Conduct in the Workplace</li></ul></div></div></div></div></div>
 <div><h2 class="jobSectionHeader">Job Details</h2>
<div><div>Date Posted</div>
04/13/2026</div></div><div></div>

Lead Analyst, Epic Cheers - Hybrid

Jobot

<div>
 Want to learn more about this role and Jobot? Click our Jobot logo and follow
 
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 Job details:
 
 
 401(k) Retirement Plan (with up to 7.5% company match) - 9 paid holidays
 
 
 
 This Jobot Job is hosted by: Adrionna Roy
 
 Are you a fit? Easy Apply now by clicking the "Easy Apply" button
 
 and sending us your resume.
 
 Salary: $60,000 - $70,000 per year
 
 
 
 
 
 A bit about us:
 
 
 
 
 We are a U.S.-based manufacturing and technology organization with more than six decades of experience delivering reliable, high‑quality solutions across multiple markets. Our work supports essential infrastructure and long‑term utility services, and we take pride in combining technical excellence with a strong commitment to customer service and continuous improvement.
 
 
 As a growing organization, we value practical problem‑solving, data‑driven decision‑making, and collaboration. This is an environment where individuals are trusted to take ownership, learn the business deeply, and make a real impact on how teams operate and how decisions are made.
 
 
 
 
 
 Why join us?
 
 
 
 
 This is a unique opportunity to join a stable, well‑established organization that is investing in data for the first time.
 
 
 High Visibility &amp; Impact: This is the first dedicated Data Analyst role, reporting directly to senior leadership, with the ability to shape reporting, dashboards, and analytics from the ground up.
 
 Stability with Growth: Enjoy the security of a long‑standing organization while contributing to modernizing how data is used across the business.
 
 Meaningful Work: Your insights will directly support operational decisions, customer outcomes, and strategic planning.
 
 
 Strong Culture: We prioritize collaboration, approachability, and cultural fit&mdash;people succeed here by being curious, communicative, and team‑oriented.
 
 Excellent Benefits: Competitive compensation, generous benefits, retirement contributions, and annual bonus opportunities.
 
 
 Hands‑On Environment: Work closely with stakeholders on-site, build strong relationships, and gain deep knowledge of the business and its data.
 
 
 This role is ideal for someone who wants ownership, visibility, and the opportunity to grow alongside the business rather than just maintain existing reports.
 
 
 
 
 
 Job Details
 
 
 
 
 Data Analyst / Data Analyst II
 
 Department
 
 Field Services and Support
 
 
 Location &amp; Work Model
 
 &bull; Address: 101 Regency Pkwy, Mansfield, TX 76063
 
 &bull; Work Model: 100% onsite
 
 &bull; Commute Requirement: Must live within 30 minutes of the office
 
 
 Position Overview
 
 The Data Analyst / Data Analyst II is responsible for collecting, maintaining, analyzing, and interpreting data to deliver actionable insights that support informed decision‑making across the organization. This role combines strong execution skills with solution‑ and insight‑focused thinking, partnering closely with service, support, sales, and leadership teams to translate business questions into meaningful analytics.
 
 This will be the first dedicated Data Analyst hire and reports directly to a Vice President, offering high visibility and influence. A large portion of the work will focus on CRM and Salesforce analytics, including building and maintaining dashboards, tracking trends, and producing business‑specific reporting. Because the data and use cases are highly specific to the business, there will be a learning curve&mdash;strong curiosity, adaptability, and collaboration are essential. Personality and culture fit are critical, and leadership consistently prioritizes candidates who align well with the team.
 
 
 Key Responsibilities
 
 Data Collection &amp; Quality Management
 
 &bull; Extract, monitor, validate, and maintain data from CRM systems (Salesforce), databases, and field sources
 
 &bull; Transform raw data into usable, reliable formats to support reporting and strategy
 
 &bull; Identify, investigate, and resolve data quality issues and inconsistencies
 
 &bull; Implement data quality controls, validation rules, and monitoring processes
 
 Data Analysis &amp; Insight Generation
 
 &bull; Perform exploratory data analysis to uncover trends, patterns, anomalies, and opportunities
 
 &bull; Apply statistical and analytical techniques to derive insights from complex datasets
 
 &bull; Translate business questions into analytical frameworks and actionable outputs
 
 &bull; Provide proactive, data‑backed recommendations
 
 Reporting, Visualization &amp; Communication
 
 &bull; Build and maintain dashboards and reports in Salesforce
 
 &bull; Create clear, visually compelling dashboards and presentations for leadership and operations
 
 &bull; Tailor reporting for different audiences and use cases
 
 &bull; Clearly communicate findings and recommendations in business‑friendly terms
 
 Collaboration &amp; Stakeholder Engagement
 
 &bull; Work closely with service, support, sales, and leadership teams
 
 &bull; Support both internal and customer‑facing reporting needs
 
 &bull; Balance multiple priorities in a fast‑paced, fully onsite environment
 
 
 Qualifications
 
 Education
 
 &bull; Bachelor&rsquo;s degree in Statistics, Mathematics, Computer Science, Economics, or a related field
 
 &bull; OR 3+ years of demonstrated, applied data analysis experience
 
 &bull; Analytics or data‑related certifications are a plus
 
 Experience
 
 &bull; 3+ years of experience in data analysis and data visualization
 
 &bull; CRM and Salesforce experience strongly preferred
 
 &bull; Experience supporting customer‑facing or service‑oriented teams preferred
 
 
 Technical &amp; Business Skills
 
 &bull; Proven experience with data collection, validation, maintenance, and analysis
 
 &bull; Strong proficiency with BI tools and reporting platforms
 
 &bull; Experience with Salesforce dashboards, Tableau, Power BI, or similar tools
 
 &bull; Proficiency with data analysis tools and relational databases
 
 &bull; Solid understanding of statistics, trend analysis, and anomaly detection
 
 &bull; Ability to write clear, reusable analytical and technical documentation
 
 &bull; Exposure to machine learning or data mining techniques is desirable
 
 
 Behavioral &amp; Core Competencies
 
 &bull; Culture and personality fit are critical &mdash; collaboration, humility, and curiosity matter
 
 &bull; Highly analytical with strong attention to detail and accuracy
 
 &bull; Proactive, solutions‑oriented problem solver
 
 &bull; Strong reasoning skills and sound judgment
 
 &bull; Excellent written, verbal, and presentation skills
 
 &bull; Ability to explain complex data simply and clearly
 
 &bull; Organized, dependable, and able to manage multiple priorities
 
 &bull; Customer‑ and service‑oriented with a professional, &ldquo;can‑do&rdquo; attitude
 
 
 Compensation &amp; Benefits
 
 Compensation
 
 &bull; Base Salary: $58,000 &ndash; $70,000 (Data Analyst I or II; preference for Analyst II)
 
 &bull; Annual Christmas Bonus: Equivalent to one month&rsquo;s pay (prorated)
 
 Benefits
 
 &bull; Company‑paid Medical Insurance premiums
 
 &bull; Company‑paid Life &amp; AD&amp;D Insurance
 
 &bull; Company‑paid Short‑ and Long‑Term Disability Insurance
 
 &bull; Flexible Spending Accounts (medical &amp; dependent care) and Health Savings Account
 
 &bull; Voluntary dental and supplemental life insurance
 
 &bull; 401(k) with up to 7.5% company match
 
 &bull; Nine paid holidays
 
 &bull; Two weeks of vacation in the first year
 
 &bull; 24 hours sick leave plus 16 hours floating holiday
 
 
 What Success Looks Like
 
 &bull; High confidence in CRM and data accuracy
 
 &bull; Salesforce dashboards actively used by leadership
 
 &bull; Stakeholders rely on insights to guide decisions
 
 &bull; Reporting directly drives measurable business improvements
 
 &bull; Strong, trusted partnerships across service, support, sales, and leadership teams
 
 
 Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
 
 
 
 
 Want to learn more about this role
 
 and Jobot?
 
 
 Click our Jobot logo and follow our LinkedIn page!\n
</div>

Data Analyst

<div>We are Proud to be SJE!

At SJE, we are more than a company &mdash; we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for a Senior Business Systems Analyst to work in our Birmingham, Alabama office. Check us out at SJEinc.com!

The job:

We are seeking a highly experienced and self-driven Senior Business Systems Analyst to serve as a strategic bridge between our functional teams and our core enterprise systems, including IFS Cloud ERP and Salesforce CRM.

This role is responsible for partnering with internal Business Process Owners and external partners to identify, research, design, test, and deploy system and process improvements across all functional areas (Customer Service, Finance, Supply Chain, Operations, Engineering, Project Management, and Production). The position plays a key role in aligning business processes with system capabilities and driving scalable, sustainable solutions across the enterprise.

In this role, you will go beyond traditional analysis&mdash;acting as a trusted partner to business leaders and a driver of enterprise-wide transformation. You will identify opportunities, shape solutions, and lead initiatives that improve processes, enhance system capabilities, and support scalable growth across the organization. You will be expect to:
<ul>
<li>Partner with Business Process Owners across Customer Service, Finance, Supply Chain, Operations, Engineering, Project Management, and Production to understand challenges and identify improvement opportunities</li>
<li>Lead the design, testing, and deployment of system and process enhancements across ERP and CRM platforms</li>
<li>Translate business needs into functional requirements and scalable technical solutions</li>
<li>Drive alignment between business processes and system capabilities to improve efficiency and data integrity</li>
<li>Lead or support ERP integrations for newly acquired companies, including:</li>
<li><ul><li>Process standardization</li>
<li>Data migration coordination</li>
<li>Cross-functional alignment</li>
<li>System deployment into IFS Cloud ERP</li>
</ul></li><li>Act as a subject matter expert for system capabilities, best practices, and continuous improvement initiatives</li>
<li>Independently manage projects from concept through implementation, ensuring timelines and business outcomes are achieved</li>
<li>Collaborate with internal stakeholders and external partners to deliver high-quality, sustainable solutions</li>
</ul>
This is a high-impact, senior-level position&mdash;not an entry or mid-level role. You&rsquo;ll be expected to operate with a high degree of autonomy, influence decision-making, and drive meaningful change across a growing, acquisition-focused organization.

The skills, education and experience you need:
<ul>
<li>Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or related field</li>
<li>Minimum of 5 years of experience as a business systems analyst or functional ERP/CRM support role preferably in manufacturing</li>
<li>Strong hands-on experience with IFS Cloud ERP and Salesforce CRM</li>
<li>Proven experience leading or supporting ERP implementations or post-acquisition integrations</li>
<li>Strong analytical, problem-solving, and documentation skills</li>
<li>Excellent verbal and written communication abilities</li>
<li>Demonstrated ability to independently drive initiatives from concept through deployment</li>
<li>Experience with Microsoft Office, Excel, Teams, and Visio or similar tools</li>
<li>Comfortable working with cross-functional teams and managing multiple priorities</li>
<li>Highly self-motivated, results-oriented, and comfortable operating with minimal direction</li>
</ul>
Answering your questions:

When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time.
<ul>
<li>What is your Paid Time Off and holiday policy? Up to 120 hours of Paid Time Off in your first year plus 8 paid holidays.</li>
<li>What benefits do you offer? We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. Check out our full benefits package!</li>
<li>What percentage of travel is required for this position? At least 20% travel is to be expected.</li>
<li>What is my commute? Plug this address into Google Maps: 5201 Princeton Way, Hoover, AL 25226.</li>
</ul>
We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements.

Why work with us 
At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you&rsquo;re not just working&mdash;you&rsquo;re building a legacy!

Learn more and apply on-line at www.sjeinc.com. SJE is an Equal Opportunity Employer.</div>

Senior Business Systems Analyst

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