crm consultant

ITKnocks

We are looking for an experienced Senior D365 CRM Consultant to join our Karachi office. This role is ideal for someone who has strong technical depth across the Dynamics 365 CRM suite and has experience mentoring or leading a small team of consultants.What You&rsquo;ll Do:Design and develop custom solutions using Dynamics 365 CE (Sales, Customer Service, Marketing) and Power Platform (Model Driven App, Canvas App, Power Portal, Power Automate)Lead small technical teams on assigned projects, providing guidance and code reviewsCustomise CRM using JavaScript, Plugins (C#), Workflows, Power Automate, and Web ResourcesCollaborate with onshore functional consultants to understand requirements and translate them into scalable technical solutionsPerform data migration, integration setup (using APIs or middleware), and solution deploymentsTroubleshoot and resolve complex CRM issues independentlyEnsure best practices in code quality, ALM, and solution architectureDocument solutions and contribute to knowledge sharing within the teamWhat You Bring:4+ years of hands-on technical experience with Dynamics 365 CRM / CE (Sales, Customer Service, or Marketing)Proficiency in C# (Plugins), JavaScript, Power Automate, and DataverseExperience with Azure Logic Apps, Custom APIs, and third-party integrationsWorking knowledge of Power Platform: Power Apps, Power Automate, Power PagesPrior experience in mentoring or leading small technical teams (2&ndash;5 members)Strong problem-solving and debugging skills with a detail-oriented mindsetExcellent communication and collaboration skillsMicrosoft certifications are a strong plusWhy Join ITKnocks?Work on international enterprise projects with high visibilityOpportunity to grow into Tech Lead or Solution Architect rolesFlexible working culture with mentorship from experienced professionalsCompetitive salary and long-term career roadmapPerks &amp; BenefitsWe believe great work happens when people feel supported, valued, and balanced. Here&rsquo;s what you can look forward to as part of our team:<ul><li>Bi-Annual Increments</li><li>Hybrid Work Model</li><li>Medical Coverage (IPD &amp; OPD)</li><li>Referral Bonus</li><li>Paid Certifications</li><li>Perfect Work-Life Balance</li><li>Work Timings: Monday to Friday, 6:00 AM &ndash; 3:00 PM (PKT)</li></ul>(An early start means you&rsquo;ll have the rest of the afternoon and evening free, perfect for avoiding peak traffic, spending more time with family, or enjoying your social life.)*Apply now or share your resume at hr@itknocks.comJob Type: Full-timeApplication Question(s):<ul><li>How many years of work experience do you have with Microsoft Dynamics 365 (CRM/CE)?</li><li>Are you based in Karachi, or able to work from Karachi?</li><li>What&rsquo;s your notice period?</li></ul>Work Location: In person

Senior Dynamics 365 CRM Consultant

BlackStone eIT

Responsibilities <ul> <li>Work closely with clients to understand their CRM requirements and business objectives.</li> <li>Conduct assessments of existing CRM processes and identify areas for improvement.</li> <li>Design and configure CRM solutions to support sales, marketing, and customer service functions.</li> <li>Facilitate workshops and training sessions to educate clients on effective CRM practices and tool usage.</li> <li>Develop functional specifications and collaborate with technical teams to ensure alignment with client requirements.</li> <li>Drive user acceptance testing and gather feedback to refine CRM implementations.</li> <li>Provide ongoing support and troubleshooting for clients post-implementation.</li> <ul> <li>In-depth knowledge and experience in cloud based CRM solutions like, Microsoft Dynamics 365 or Salesforce.</li> <li>Understanding of higher education processes and persona journeys in a Higher Education Academic Institution.</li> <li>Understanding of sales, marketing, and customer service processes to optimize CRM workflows and support business objectives.</li> <li>Experience managing CRM implementations, upgrades, and integrations, familiar with Agile/Scrum methodologies.</li> <li>Understanding of UI/UX principles, with knowledge of HTML, CSS, JavaScript to enhance CRM usability.</li> <li>Ability to configure and customize CRM systems, including workflows, automation rules, dashboards, reports, and user roles/permissions.</li> <li>Proficient in SQL, Oracle, SQL Server and writing complex queries for data extraction, analysis, and integrity.</li> <li>Experience integrating CRM with Student Information System like Banner, Oracle Fusion ERP, marketing automation, customer service, and third-party systems using APIs, Webhooks, REST and middleware (like Microsoft Azure API Management , MuleSoft, Dell Boomi etc.).</li> <li>Proficiency in Apex, JavaScript, C#, Python, X++, and CRM-specific coding for customization, automation, and reporting.</li> <li>Expertise in data migration, cleansing, mapping, and ensuring accuracy across systems.</li> <li>Strong skills to diagnose and resolve performance, integration, and data issues.</li> <li>Knowledge of data security, role-based access control, and regulations (TDRA, GDPR, CCPA, HIPAA etc.).</li> <li>Cloud &amp; SaaS Technologies: Familiarity with Azure, AWS, Oracle, Google Cloud, and management of cloud-based CRM platforms.</li> <li>User Support &amp; Training: Ability to provide training, documentation, and ongoing support for CRM users.</li> <li>Experience with CRM analytics, reporting tools (Power BI, Tableau etc.) to deliver actionable insights.</li> <li>Ability to manage CRM updates and new feature rollouts, ensuring minimal business disruption.</li> <li>Strong collaboration, communication, adaptability, and stakeholder management skills.</li> <li>Should have Project Management Experience</li> </ul> </ul><ul> <li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li> <li>Minimum of 6 years of experience in a CRM functional consulting role.</li> <li>Strong knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and best practices.</li> <li>Experience with designing and configuring CRM modules related to sales, marketing, and customer service.</li> <li>Excellent analytical skills and the ability to translate business requirements into functional specifications.</li> <li>Outstanding communication and interpersonal skills for effective stakeholder engagement.</li> <li>Proven ability to manage multiple projects and clients simultaneously.</li> <li>CRM certifications (e.g., Salesforce Certified Administrator, Microsoft Certified: Dynamics 365 Fundamentals) are a plus.</li> <li>Experience in Agile project methodologies is desirable.</li> </ul> <ul> <li>Paid Time Off</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> </ul>

CRM Functional Consultant

Metadata Technologies

Who We&rsquo;re Looking ForWe are seeking a Functional Consultant with experience in Microsoft Dynamics 365 (CRM/ERP) who can bridge business needs and technical execution. This role is ideal for someone who thrives in translating requirements into workable solutions and enjoys working closely with clients and internal teams to deliver value.What You'll Do<ul><li>Act as the primary link between clients and internal technical teams to ensure requirements are translated into efficient solutions.</li><li>Conduct product demonstrations, requirements workshops, and client training sessions.</li><li>Document business processes, user stories, and functional specifications including FRDs, UAT test cases, and solution designs.</li></ul><ul><li>Lead functional team</li><li>Lead client engagements from discovery through go-live and post-live support.</li><li>Manage functional testing, UAT sessions, and end-user training.</li><li>Collaborate with project managers, developers, and QA to ensure project success.</li><li>Participate in change management activities and provide input for solution enhancements.</li><li>Support presales efforts with solution walkthroughs and proposal input as needed.</li></ul>What You Bring<ul><li>5+ years of experience in a Functional Consultant role, preferably with Microsoft Dynamics 365 CRM or ERP.</li><li>Strong business process understanding, particularly in Sales, Marketing, or Service domains.</li><li>Excellent verbal and written communication skills.</li><li>Ability to understand client needs and deliver consultative, value-driven solutions.</li><li>Experience preparing solution documentation and client-facing deliverables.</li><li>Strong analytical and problem-solving mindset.</li><li>Experience in working with cross-functional teams and managing client communications.</li></ul>This Role is Ideal for Someone Who Is:<ul><li>Detail-oriented and a great communicator.</li><li>A quick learner with a passion for business applications and digital transformation.</li><li>Comfortable managing multiple responsibilities and timelines.</li><li>Customer-centric and always looking to improve client satisfaction.</li><li>Proactive, consultative, and collaborative in approach.</li></ul>Are you ready to shape customer journeys and help global businesses transform with CRM?Apply now and be part of Metadata&rsquo;s dynamic team of experts!Job Type: Full-timePay: AED8,000.00 - AED14,000.00 per monthExperience:<ul><li>MS Dynamics 365 CRM: 8 years (Required)</li></ul>

MSD CRM Functional Consultant

Roboxa Technologies Pvt Ltd

send resume Conduct workshops with business users to understand CRM/CMM business processes and gather requirements.Configure and customize SAP CRM/CMM modules, including partner functions, interaction centers, and Web UI.Lead end-to-end implementation, data migration, and middleware setup for CRM solutions. Integrate CRM/CMM with SAP S/4HANA modules (SD, MM, FI), SAP BW, and third-party systems. Prepare test scenarios, conduct UAT, and resolve functional issues.Deliver user training and documentation for CRM/CMM operations.Provide ongoing support, troubleshoot issues, and implement system enhancements.

SAP CRM Functional Consultant

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Administrative
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
 
 
 Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.
 
 
 Building relationships with new and existing clients
 
 
 Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
 
 
 Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
 
 
 Engaging with team members to contribute towards successful project outcomes.
 
 
 Working closely with technical development capability, including near shore and off shore teams.
 
 
 Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
 
 
 Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.
 
 
 Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
 
 
 Providing SME input across a variety of programme workstreams, including testing, training, data, reporting, and business change.
 
 
 Coach, mentor and develop more junior project team members
 
 
 
 PwC Consulting Associate Grade Expectations
 
 
 
 Project Management
 
 
 <ul>
 <li>
 Escalate issues &amp; risks impacting task delivery
 </li>
 <li>
 Utilise appropriate PM tools (ADO, Spreadsheets)
 
 
 </li>
 </ul>
 Delivery Management
 
 
 <ul>
 <li>
 Liaise with team members on other delivery workstreams
 </li>
 <li>
 Responsible for delivery of assigned tasks
 
 
 </li>
 </ul>
 Sales Support
 
 
 <ul>
 <li>
 Responsible for assigned sales pursuit deliverables
 </li>
 <li>
 Able to deliver sales demos
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Microsoft Dynamics CRM Developer - Associate

A2 Business Consulting LLC

Senior Dynamics 365 Consultant &ndash; CRM Integrations &amp; DevelopmentsSalesteq LLC | Hussain Industries GroupCompany OverviewSalesteq LLC, part of the Hussain Industries Group led by Aoun Hussain, delivers innovative technology and business solutions to US-based clients. We specialize in ERP, CRM, and healthcare technology integrations, combining deep technical expertise with strategic business insight. Our remote-first teams collaborate globally to deliver enterprise-grade solutions across industries including healthcare, supply chain, retail, and professional services.Position SummaryWe are seeking a Senior Dynamics 365 CRM Consultant with extensive experience in implementing, customizing, and integrating Microsoft Dynamics 365 solutions. The role requires expertise in CRM (Sales, Customer Service, Marketing), with the ability to design and deliver scalable solutions across multiple industries. A strong emphasis will be placed on healthcare and telemedicine clients, where HIPAA compliance, EMR integrations, and patient-service workflows are critical.This is a client-facing, remote consulting role that combines technical architecture, solution design, and functional leadership.Key ResponsibilitiesDynamics 365 Implementation &amp; Customization<ul><li>Lead end-to-end implementations of Dynamics 365 Finance, Supply Chain, or CRM modules.</li><li>Configure workflows, entities, business rules, and security roles tailored to client needs.</li><li>Develop Power Apps and Power Automate flows to extend system capabilities.</li></ul>Integration &amp; Automation<ul><li>Integrate Dynamics 365 with third-party platforms (EHR/EMR, telemedicine platforms, inventory systems, e-commerce, and finance tools).</li><li>Leverage Azure Logic Apps, Data Factory, and APIs for cross-system workflows.</li><li>Automate order processing, reporting, and customer/patient communication processes.</li></ul>Client Engagement &amp; Delivery<ul><li>Partner with executives, clinicians, and operations leaders to align Dynamics 365 with strategic goals.</li><li>Gather requirements, conduct workshops, and translate business needs into technical specifications.</li><li>Deliver training, documentation, and post-go-live support to ensure user adoption.</li></ul>Governance &amp; Compliance<ul><li>Ensure all Dynamics 365 solutions meet HIPAA and enterprise compliance standards where applicable.</li><li>Document system configurations, workflows, and data models.</li><li>Provide support for audits, data lineage tracking, and compliance reporting.</li></ul>Required Qualifications<ul><li>Experience: 5+ years as a Dynamics 365 Consultant, Functional Lead, or Technical Architect.</li><li>Modules: Strong expertise in at least one of: Finance, Supply Chain, CRM, or Customer Service.</li><li>Power Platform: Proficiency in Power Apps, Power Automate, and Power BI.</li><li>Integration: Hands-on experience connecting Dynamics 365 with APIs, middleware, and healthcare or ERP systems.</li><li>Cloud: Familiarity with Microsoft Azure services (Logic Apps, Data Factory, Service Bus).</li><li>Healthcare Knowledge: Understanding of EMR, FHIR/HL7, or healthcare workflows (preferred for healthcare clients).</li><li>Communication: Excellent English communication skills to collaborate with US-based teams and executives.</li></ul>Preferred Qualifications<ul><li>Location: Based in Pakistan or Middle East region.</li><li>Certifications: Microsoft Certified: Dynamics 365 Functional Consultant/Developer or Azure certifications.</li><li>Data Platforms: Familiarity with Azure Synapse, SQL Server, or Snowflake.</li><li>Agile/Scrum experience.</li><li>Industry breadth: Exposure to healthcare, supply chain, manufacturing, retail, or professional services.</li></ul>Contract Details<ul><li>Contract Type: 3-month renewable contracts based on performance.</li><li>Compensation: $20,000 &ndash; $24,000 USD per contract period (annually renewable).</li><li>Client Base: US-based clients across healthcare, supply chain, retail, and services.</li><li>Remote Work: Fully remote position (reliable internet required).</li><li>Working Hours: Monday &ndash; Friday, 9:00 AM &ndash; 5:00 PM EST.</li></ul>What We Offer<ul><li>Industry Impact: Drive ERP/CRM modernization across healthcare and enterprise sectors.</li><li>Professional Growth: Gain exposure to cross-industry Dynamics 365 implementations.</li><li>International Experience: Collaborate directly with US-based executives and stakeholders.</li><li>Career Flexibility: Long-term contract renewals with performance-based growth.</li><li>Supportive Team: Work alongside seasoned ERP, CRM, and healthcare technology consultants.</li></ul>How to ApplyPlease submit your resume and cover letter highlighting Dynamics 365 implementations you&rsquo;ve led or contributed to. Include:<ul><li>Updated CV emphasizing ERP/CRM expertise.</li><li>Cover letter detailing healthcare and/or cross-industry projects.</li><li>Certifications (if applicable).</li><li>Case studies, portfolio samples, or documentation from past Dynamics 365 projects (if permissible).</li></ul>Salesteq is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates regardless of race, gender, age, religion, or nationality.Company Websites: SalesTeq.us | aounhussain.com | techwithaoun.com | hussainindustriesgroup.comJob Types: Full-time, Contract Contract length: 3 monthsPay: Rs450,000.00 - Rs560,000.00 per monthWork Location: Remote

Principal Microsoft Dynamics 365 CRM Techno-Functional Consultant – Healthcare

Scientific Research Corporation

<div>Description:
<div>
Scientific Research Corporation (SRC) is seeking a Salesforce Solution Consultant to support the design, configuration, and enhancement of multiple Salesforce CRM platforms and efforts serving multiple Department of Defense (DoD) customers. This role is essential in translating business requirements into scalable, secure, and mission-aligned Salesforce solutions.</div><div></div><div> 
Job Duties:</div><ul><li>
Analyzing business requirements and translating them into effective Salesforce CRM solutions tailored to organizational needs</li><li>
Designing and configuring Salesforce environments using Sales Cloud and Service Cloud, while applying industry best practices and platform standards</li><li>
Being responsible for documenting solution architecture and functional designs to support development and implementation efforts</li><li>
Creating detailed user stories and acceptance criteria to guide Agile development teams, collaborate closely with stakeholders, developers, and analysts to ensure alignment between business needs and technical execution</li><li>
Supporting configuration, testing, and deployment activities across secure cloud environments</li></ul>
#LI-SF1 
FILLING THIS POSITION IS CONTINGENT UPON FUNDING
Requirements:
<ul><li>This job requires a minimum of a bachelor&rsquo;s degree and eight years&rsquo; work-related experience or a master&rsquo;s degree and six years&rsquo; work-related experience in a relevant technical discipline or an equivalent combination of education and experience.</li><li>
Proven experience with Salesforce Sales Cloud and Service Cloud implementations</li><li>
Strong understanding of CRM design principles and Salesforce platform capabilities</li><li>
Familiarity with Agile methodologies and user story creation</li><li>
Ability to document and communicate solution designs clearly and effectively</li><li>
Familiarity with the Atlassian suite a must</li></ul>
Desired Skills:
<ul><li>Advanced knowledge of Sales Cloud and Service Cloud capabilities</li><li>
Experience with Lightning Experience, Flow automation, and custom objects</li><li>
Familiarity with Salesforce integration tools (e.g., MuleSoft, APIs, middleware)</li><li>
Understanding of data modeling, security settings, and role hierarchies</li><li>
Experience conducting gap analyses and recommending platform enhancements</li><li>
Familiarity with sandbox management, release planning, and change sets</li><li>
Understanding of FedRAMP, FISMA, or other federal cloud compliance frameworks</li><li>
Experience working in DoD or federal environments with secure data requirements</li><li>
Certifications including Salesforce Certified Administrator, Certified Business Analyst, and/or Sales Cloud Consultant or Service Cloud Consultant are a plus</li><li>
Agile certifications (e.g., Certified Scrum Master, PMI-ACP) are a plus</li><li>
Familiarity with Air Force personnel and recruiting systems</li><li>
Experience working with government or DoD clients is highly desirable</li></ul>
Clearance Information:

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AND ELIGIBILITY FOR A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL
Travel Requirements:
<ul><li>Some travel, 5 to 10%</li></ul>
About Us:
<div>
Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.</div><div></div><div> 
SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.</div>
EEO:
<div>
Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.</div><div>
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.</div><div>
Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.</div></div>

Salesforce Solution Consultant

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