crm coordinator

SINGEM LIFESKILLS

The candidate should have strong knowledge of MS Office, especially Excel, along with good communication and coordination skills. Responsibilities include following up with internal teams for target achievement, coordinating with customers and departments like Sales, Dispatch, Accounts, and Production for smooth order execution, and handling customer queries with timely resolutions. The role also involves tracking orders, dispatch status, documentation, managing CRM data, multitasking, meeting deadlines, and ensuring effective team coordination.Interested candidates can WhatsApp their CV to 7371004804Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹33,000.00 per monthApplication Question(s):<ul><li>Please mention your last CTC &amp; Notice Period</li></ul>Experience:<ul><li>Jewelry industry: 1 year (Preferred)</li></ul>Work Location: In person

CRM / Sales Coordinator (Jewelry)

V-TAC Innovative LED Lighting

We are seeking a proactive and detail-oriented Customer Service Coordinator to support client engagement, CRM administration, and cross-functional communication. The ideal candidate will have experience with Zoho CRM and be responsible for maintaining customer satisfaction through professional coordination and timely follow-ups.Key Responsibilities:1. CRM Management (Zoho CRM)<ul><li>Assist in the implementation and ongoing enhancement of Zoho CRM to improve workflow and user experience.</li><li>Maintain accurate and up-to-date customer records and sales pipelines.</li><li>Monitor CRM dashboards for activity tracking, lead follow-ups, and opportunity status.</li></ul>2. Client Relationship Management<ul><li>Serve as the first point of contact for client inquiries and service support.</li><li>Maintain ongoing communication with customers to provide updates and resolve issues.</li><li>Build and foster long-term customer relationships to support retention and loyalty.</li></ul>3. Sales Support &amp; Documentation<ul><li>Support the sales team by preparing quotations, proposals, contracts, and Sale Purchase Agreements (SPA).</li><li>Update unit availability status (e.g., Open, Hold, Reserved, Booked) in the CRM system.</li></ul>4. Payment &amp; Documentation Tracking<ul><li>Track client payment schedules and Dubai Land Department (DLD) transactions.</li><li>Prepare and send Statements of Account (SOA) and reminders for upcoming invoices or overdue payments.</li></ul>5. Compliance &amp; Data Integrity<ul><li>Ensure all CRM entries are complete, consistent, and compliant with internal policies and UAE legal regulations.</li><li>Regularly audit data to eliminate duplicates, errors, or outdated records.</li></ul>Secondary Responsibilities:6. Reporting &amp; Data Analysis<ul><li>Generate reports on customer engagement, sales trends, and CRM usage metrics.</li><li>Provide actionable insights to improve client service strategies and sales outcomes.</li></ul>7. Automation &amp; Integration<ul><li>Configure CRM workflow automations, such as email/SMS follow-ups, payment alerts, and status updates.</li><li>Ensure proper integration between Zoho CRM and supporting systems like Zoho Books, Oqoodi, and Galla Box.</li></ul>8. Customer Feedback &amp; Escalation<ul><li>Record and categorize client feedback; ensure prompt resolution of issues by coordinating with relevant departments.</li><li>Follow up on escalated concerns to ensure client satisfaction and closure.</li></ul>9. Administrative Support<ul><li>Coordinate meeting schedules, prepare sales documentation, and support internal communication.</li><li>Liaise with IT or technical support teams to resolve CRM-related issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, or related field.</li><li>Minimum 2&ndash;4 years of experience in customer service or sales coordination.</li><li>Hands-on experience with Zoho CRM (preferred) or any other CRM platforms.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite and CRM reporting tools.</li><li>Ability to multitask, prioritize, and manage time efficiently.</li></ul>Job Type: Full-time

Customer Service Representative / Coordinator

EMWme

Coordinator works from our Dubai Office and contributes to the overall success of the organization by effectively managing all tasks for the organization as and when required.Duties and Responsibilities:o Keeping Track on Vendor Marketing fundso EMWmeWebsite (Management)o EMWmeCollateralo Events /Seminars Managemento Customers PRs/CS, Registrations and Surveyso Customers Requests Routing to right departmento Designing EMWmeGraphics/Artworkso Marketing campaigns / email blasts / Social Media Experto Award Nominationso Social Media Managemento Giveawayso Season greetings to databaseo Managing EMWme databaseo Channel and Marketing programo Rebate and Incentive Planso Track on partnership levelo Keeping track on technical/sales Certificationso Employee training managemento Tracking Vendor Promotionso Employee Partner Portal Registrationso Must have min 3 years in Sales process using Zoho CRM experienceo RFx Compliance &amp; Submittalo Zoho.com Administrationo Sales offers follow-upo Financial Offers Complianceo Sales Meeting Minuteso Customer correspondenceo Customer training managemento Taking Sales phone enquiries if requiredo Assistance in Trade Licenses Renewalso Setting up C-Level Meetingso Updating and Tracking Agreements/legal documents with Legal Departmento Sales Meeting Minuteso Ad Hoc work as and when requiredRequirements:<ul><li>Bachelor&rsquo;s degree, MBA is a plus</li><li>5+ years in a Zoho CRM Marketing and Sales role</li><li>Ability to work with minimum supervision and represent EMWme with utmost professionalism</li><li>This position requires product line planning experience and a breadth of knowledge in ICT</li><li>Experience with Hospitality</li><li>Superior communications, presentation, and customer interface skills</li><li>Fluency in English</li><li>Fluency in Arabic is a plus</li><li>Ability to thrive in a fast-paced environment</li><li>Ability to handle pressure</li><li>Reports to Operations Manager</li></ul>Job Types: Full-time, PermanentPay: Up to AED8,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>ZOHO CRM: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales and Marketing Coordinator

Bottega Veneta

<div>
 
 
 
 Summary
 
 
 
 Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.
 
 
 
 Job Description
 
 
 
 
 We are currently seeking a Retail Experience &amp; Private Clients Coordinator who will report to the Vice President of Retail Experience &amp; Wholesale and the Director of Private Clients as part of our dynamic team in New York.
 
 
 
 
 Your Mission
 
 &nbsp;
 
 
 The Retail Experience &amp; Private Clients Coordinator supports key activities across the Retail Corporate teams for the Americas, contributing to initiatives in Retail Training, CRM, and Private Clients.
 
 
 
 How you will contribute:
 
 &nbsp;
 
 
 
 Retail Training Activity
 
 
 
 <ul>
 <li>
 Coordinate training logistics for Immersions and virtual sessions, including bookings, scheduling, invitations, materials, and follow-up communications
 </li>
 <li>
 Maintain and update the training calendar and training library, ensuring all materials, product knowledge, and resources are current and accessible to store teams.
 </li>
 <li>
 Track training performance by monitoring completion rates, generating reports, and managing training surveys (distribution, follow-up, and summaries).
 </li>
 <li>
 Support cross-functional training needs by managing content uploads and assisting with ad-hoc requests for trainings and events.
 
 
 </li>
 </ul>
 
 CRM Activity (Customer Relationship Management)
 
 
 
 <ul>
 <li>
 Assist in producing reports and analysis that support client engagement initiatives and provide meaningful business insights.
 </li>
 <li>
 Contribute to seasonal projects and in-store activations by coordinating materials, preparing assets, and providing administrative support.
 </li>
 <li>
 Support email marketing and CRM operations by handling basic requests, preparing reporting inputs, and assisting with troubleshooting in CRM tools.
 </li>
 <li>
 Maintain CRM data accuracy by reviewing client information and supporting store teams with the client data they need for personalized outreach
 
 
 </li>
 </ul>
 
 Private Client Activity
 
 
 
 <ul>
 <li>
 Coordinate all logistics and client-related deliverables for Fashion Shows, and seasonal collection presentations, ensuring seamless communication with key stakeholders.
 </li>
 <li>
 Coordinate with the Residence Manager on event-related tasks, including vendor coordination and on-site execution in alignment with brand image and standards.
 </li>
 <li>
 Manage gifting by regularly checking inventory and ensuring appropriate items are available for each client segmentation.
 </li>
 <li>
 Maintain and update client lists monthly, ensuring bios and key information are accurate, and create supplier and concierge resources to better anticipate upcoming activations.
 
 
 </li>
 </ul>
 
 Who you are:
 
 &nbsp;
 
 
 <ul>
 <li>
 Detail-oriented and organized, with the ability to handle multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficient in Microsoft Excel and PowerPoint; SQL knowledge is a plus.
 </li>
 <li>
 Strong analytical and communication skills, with the ability to adjust your approach based on client needs and business priorities.
 </li>
 <li>
 Positive, proactive, and adaptable, with a strong sense of initiative.
 </li>
 <li>
 Collaborative and able to naturally build alignment and connection between departments.
 
 
 </li>
 </ul>
 
 New York Salary Range:
 
 
 
 <ul>
 <li>
 Salary range of $22.00-24.00/hr. (plus overtime eligibility and discretionary bonus)
 
 
 </li>
 </ul>
 
 
 Why work with us?
 
 
 &nbsp;
 
 
 This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.&nbsp;
 
 
 
 Kering is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.&nbsp;&nbsp;
 
 &nbsp;
 
 
 
 EOE. M/F/D/V&nbsp;
 
 &nbsp;
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2026-02-02
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 Bottega Veneta Inc.
</div>

BOTTEGA VENETA Retail Experience & Private Clients Coordinator

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Loyalty Coordinator supports the day-to-day execution and operations of Snoonu&rsquo;s Royal Club loyalty program. This role is responsible for coordinating loyalty campaigns and member-facing program experiences from brief to launch, including content preparation, platform setup, reporting, and operational follow-up. This is a hands-on, execution-focused role ideal for someone early in their loyalty, CRM, or marketing career who enjoys coordination, attention to detail, and seeing campaigns go live end to end.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Take campaign direction and objectives from the Loyalty Program Manager and translate them into a clear execution plan.
 </li>
 <li>
 Coordinate the end-to-end delivery of loyalty campaigns and member-facing program experiences across the Royal Club portal.
 </li>
 <li>
 Own campaign coordination tasks including:
 </li>
 <li>
 Coordinating content generation and adaptations
 </li>
 <li>
 Briefing and coordinating creatives with design teams
 </li>
 <li>
 Managing timelines, approvals, and dependencies
 </li>
 <li>
 Consolidate all final campaign materials and hand them to respective stakeholders for activation.
 </li>
 <li>
 Configure campaigns and program experiences within internal platforms.
 </li>
 <li>
 Monitor live campaigns and coordinate fixes or updates as needed.
 </li>
 <li>
 Gather and prepare performance reports:
 </li>
 <li>
 Campaign-level reports after each launch
 </li>
 <li>
 Recurring performance reports for ongoing program experiences
 </li>
 <li>
 Support member research activities such as survey setup, feedback collection, and basic analysis.
 </li>
 <li>
 Help investigate common member issues (e.g., missing coins, reward eligibility) and escalate complex cases as needed.
 </li>
 <li>
 Coordinate closely with Customer Support teams to ensure consistent responses.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 2&ndash;3 years of relevant experience in loyalty, CRM, marketing operations, customer experience, or analytics support roles.
 </li>
 <li>
 Exposure to loyalty programs, subscription models, CRM tools, or campaign workflows is a plus.
 </li>
 <li>
 Experience working with dashboards, reports, or campaign tracking tools is desirable.
 </li>
 <li>
 Strong attention to detail and ability to manage multiple tasks and deadlines.
 </li>
 <li>
 Able to translate briefs and objectives into clear execution steps.
 </li>
 <li>
 Clear written communication skills.
 </li>
 <li>
 Strong organisational and follow-up skills when working with multiple stakeholders.
 </li>
 <li>
 Execution-oriented, reliable, and proactive.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Loyalty Coordinator

Bright Bytes Technology

We are hiring a structured and detail-oriented Back Office Support Executive to support our Oman B2B operations. - This job is for candidates in Muscat. WFH is an optionThe primary responsibility of this role is to ensure smooth administrative coordination, documentation accuracy, order processing, and CRM management for enterprise telecom accounts.Outbound cold calling to corporate prospects is part of the role; however, it is supplementary and compensated through commission on successful lead conversion.Core Responsibilities (Primary Focus &ndash; Back Office Operations)1. Sales &amp; Order Administration<ul><li>Prepare quotations, proposals, and commercial documentation.</li><li>Coordinate order submissions with Oman internal teams.</li><li>Track activation status, provisioning timelines, and service delivery.</li><li>Monitor pending cases and ensure closure within agreed timelines.</li><li>Maintain proper documentation for corporate accounts (CR, VAT, signed forms, contracts).</li></ul>2. CRM &amp; Data Management<ul><li>Maintain accurate CRM records for all accounts.</li><li>Update pipeline stages and order status.</li><li>Ensure complete documentation before submission.</li><li>Generate daily and weekly operational reports.</li></ul>3. Coordination &amp; Escalation Handling<ul><li>Liaise with enterprise support teams.</li><li>Follow up on activation delays and technical escalations.</li><li>Support billing clarifications and service modification requests.</li><li>Maintain internal coordination between sales and operations.</li></ul>4. Compliance &amp; Process Control<ul><li>Ensure adherence to telecom regulatory requirements in Oman.</li><li>Maintain structured filing (digital and physical).</li><li>Support audit requirements and documentation verification.</li></ul>Secondary Responsibility (Commission-Based)B2B Cold Calling &amp; Lead Introduction<ul><li>Conduct outbound calls to corporate prospects.</li><li>Introduce Vodafone enterprise services.</li><li>Identify potential opportunities and forward qualified leads to sales team.</li><li>Maintain call records.</li></ul>Note: Leads generated and successfully converted into business will attract commission as per company incentive structure. Lead generation volume is not part of core performance KPIs.Job Type: Full-timePay: AED1,000.00 - AED1,500.00 per month

Back End Support - Telecom Muscat OMAN

DIVINE CONSTRUCTION 

<ul><li>Handle inbound/outbound calls and client follow-ups</li><li>Maintain property listings, documents, and agreements</li><li>Coordinate site visits and meetings</li><li>Manage CRM data and update lead records</li><li>Prepare reports, invoices, and basic accounts support</li><li>Assist management with marketing and ad coordination</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Office Administrator

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