crm executive

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As
 
 CRM Executive &ndash; Demand Generation
 
 , you&rsquo;ll play a critical role in activating, engaging, and re-engaging Snoonu users across our multi-vertical ecosystem (food delivery, groceries, marketplace, events, gifting and more). You will be responsible for
 
 executing impactful one-off and ad-hoc campaigns across all CRM channels
 
 (push, SMS, WhatsApp, in-app messages and email), with a clear focus on
 
 highlighting major marketing campaigns, offers, and product updates
 
 .
 
 
 This is an
 
 execution-heavy, high-growth role
 
 , perfect for someone with a passion for CRM, storytelling, and digital marketing who wants to learn fast, experiment often, and build the future of CRM in one of the region&rsquo;s fastest-growing startups.
 
 
 If you&rsquo;re someone who loves writing, knows how to localize content, and wants to master tools like
 
 Braze
 
 , this role is for you.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Collaborate with multiple stakeholders to support the CRM and Marketing calendar through various CRM channels.
 </li>
 <li>
 Set up the day-to-day CRM calendar, ensuring timely, engaging, and dynamic delivery of communications across email, push notifications, in-app banners, and in-app messages.
 </li>
 <li>
 Create, deploy, and own localized experiments to develop CRM best practices and optimize engagement.
 </li>
 <li>
 Be hands-on with data targeting, segmentation, and basic analysis - pulling, manipulating, and interpreting audience data to personalize messaging.
 </li>
 <li>
 Own the end-to-end copywriting process in both Arabic and English - writing and localizing content with the right tone, structure, and cultural context for each channel and campaign.
 </li>
 <li>
 Proactively communicate with internal teams to ensure workloads and deadlines are aligned - yes, we love Notion and Slack threads for everything.
 </li>
 <li>
 Conduct post-campaign reporting to extract insights, highlight learnings, and feed future campaign improvements.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Native Arabic speaker with excellent command of written and spoken English.
 </li>
 <li>
 Up to 1 year of experience in CRM - internship or junior-level roles also considered.
 </li>
 <li>
 Strong attention to detail and a passion for writing localized content that performs.
 </li>
 <li>
 Ability to work in a fast-paced environment and juggle multiple campaigns and deadlines.
 </li>
 <li>
 Comfortable working with creative assets, basic campaign building tools, and QA processes.
 
 
 </li>
 </ul>
 
 Nice-to-Have (But Not Mandatory)
 
 
 
 <ul>
 <li>
 Familiarity with any CRM platform (Braze, MoEngage, Salesforce, etc.) or marketing automation tools.
 </li>
 <li>
 Previous experience translating or adapting copy for bilingual campaigns.
 </li>
 <li>
 Understanding of basic CRM metrics (open rate, click rate, conversions).
 </li>
 <li>
 Interest in digital customer journeys, personalization, or lifecycle marketing.
 </li>
 <li>
 Basic knowledge of SQL for data exploration, HTML for editing email templates, or Liquid logic for message personalization.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Be part of one of Qatar&rsquo;s leading tech startups, backed by a visionary leadership team.
 </li>
 <li>
 Hands-on mentorship in CRM strategy, Braze execution, segmentation, and automation.
 </li>
 <li>
 Exposure to cross-functional projects across Growth, Product, Data.
 </li>
 <li>
 Access to cutting-edge MarTech tools and experimentation frameworks.
 </li>
 <li>
 A fast-paced, mission-driven culture where your voice matters and execution is celebrated.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

CRM Executive

Philip Morris International

<div>At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you! 
RISE TO THE CHALLENGE
Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for a CRM Executive to join the team. As a CRM Executive, you will be part of the Smoke-Free Products (SFP) teams reporting to the SFP CRM Manager.
CRM Executive role is responsible for marketing automation, setting up coordination with stakeholders and suppliers, tracking and monitoring of campaigns performance and proactive leveraging of enhancement in markets CRM ecosystems. 
YOUR &lsquo;DAY TO DAY'<ul><li>
Manage automated communication development and maintenance processes (from idea to execution &amp; analytics), in close cooperation with cross-functional team.</li><li>
Be able to provide Business stakeholders with consultancy on how to reflect desired business process or customer experience journey in CRM ecosystem.</li></ul><ul><li>
Manage various CRM projects in multicategory and multimarket environment.</li><li>
Actively participate in planning, assess timelines and track project deployment progress.</li><li>
Ensure efficiency of processes cooperating with stakeholders &amp; CRM agencies.</li><li>
Apply CRM expertise while challenging suppliers on proposed automation set up and timelines</li><li>
Track CRM KPIs achievement and propose ideas for communication enhancement:</li><li>
Provide data-driven approach to automated communication enhancement</li><li>
Propose optimization of automated communication platform based on customers&rsquo; reach and engagement and channels (email, SMS, IM) efficiency</li><li>
Propose innovations and exploration tests, track results and summarize further actioning</li></ul>
WHO WE&rsquo;RE LOOKING FOR<ul><li>
University degree in any relevant discipline</li><li>
1+ years of experience in CRM/Digital marketing</li><li>
Strong project management &amp; analytical skills</li><li>
Skills of personalization, segments selection and send out settings is a plus</li><li>
Understanding of Direct-to-Consumer environment (eCom/Retail), Direct Marketing and CRM industry best practices</li><li>
Knowledge of Google Analytics</li><li>
Accuracy and high attention to details</li><li>
Experience prioritizing campaign production in tools such as JIRA</li><li>
Experience in working with Power BI is a plus</li><li>
Experience in Salesforce Marketing Cloud is a plus</li><li>
Arabic language knowledge is a plus</li></ul></div>

<div>
 At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
 
 
 With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
 
 
 Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you!
 
 
 
 RISE TO THE CHALLENGE
 
 
 
 Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for
 
 a CRM Executive
 
 to join the team. As a CRM Executive, you will be part of the Smoke-Free Products (SFP) teams reporting to the SFP CRM Manager.
 
 
 CRM Executive role is responsible for marketing automation, setting up coordination with stakeholders and suppliers, tracking and monitoring of campaigns performance and proactive leveraging of enhancement in markets CRM ecosystems.
 
 
 
 YOUR &lsquo;DAY TO DAY'
 
 
 
 <ul>
 <li>
 Manage automated communication development and maintenance processes (from idea to execution &amp; analytics), in close cooperation with cross-functional team.
 </li>
 <li>
 Be able to provide Business stakeholders with consultancy on how to reflect desired business process or customer experience journey in CRM ecosystem.
 </li>
 <li>
 Manage various CRM projects in multicategory and multimarket environment.
 </li>
 <li>
 Actively participate in planning, assess timelines and track project deployment progress.
 </li>
 <li>
 Ensure efficiency of processes cooperating with stakeholders &amp; CRM agencies.
 </li>
 <li>
 Apply CRM expertise while challenging suppliers on proposed automation set up and timelines
 </li>
 <li>
 Track CRM KPIs achievement and propose ideas for communication enhancement:
 </li>
 <li>
 Provide data-driven approach to automated communication enhancement
 </li>
 <li>
 Propose optimization of automated communication platform based on customers&rsquo; reach and engagement and channels (email, SMS, IM) efficiency
 </li>
 <li>
 Propose innovations and exploration tests, track results and summarize further actioning
 
 
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 University degree in any relevant discipline
 </li>
 <li>
 1+ years of experience in CRM/Digital marketing
 </li>
 <li>
 Strong project management &amp; analytical skills
 </li>
 <li>
 Skills of personalization, segments selection and send out settings is a plus
 </li>
 <li>
 Understanding of Direct-to-Consumer environment (eCom/Retail), Direct Marketing and CRM industry best practices
 </li>
 <li>
 Knowledge of Google Analytics
 </li>
 <li>
 Accuracy and high attention to details
 </li>
 <li>
 Experience prioritizing campaign production in tools such as JIRA
 </li>
 <li>
 Experience in working with Power BI is a plus
 </li>
 <li>
 Experience in Salesforce Marketing Cloud is a plus
 </li>
 <li>
 Arabic language knowledge is a plus
 
 
 </li>
 </ul>
 
 16930
 
</div>

edari

<div>
 
 We are currently seeking an
 
 CRM Executive
 
 who will be responsible for designing and executing multi-channel customer journeys using
 
 Salesforce Marketing Cloud.
 
 Sitting in the
 
 Brand Loyalty
 
 team, you will play a key role in consistent elevated guest communication that are brand aligned. The ideal candidate will be commercially aware, analytical and have strong stakeholder management skills.
 
 
 
 
 
 Our client based in Dubai, is one of the largest and most luxurious hospitality brands in the region. This position is a contract role with an initial duration of
 
 12 months
 
 and is
 
 renewable.
 
 
 
 
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Design and execute multi-channel customer journeys using SFMC with aligned messaging across email, SMS, push notifications, and more.
 </li>
 <li>
 Consistent elevated guest communications that are brand aligned, focusing on multi-channel communications touch points.
 </li>
 <li>
 Ensure promotional campaigns and transactional triggered communications are punctual on SFMC.
 </li>
 <li>
 Working closely with CRM Assistant Manager on overview and alignment with communication calendar.
 </li>
 <li>
 Build and maintain responsive HTML email templates with dynamic content.
 </li>
 <li>
 Partner with the CRM Assistant Manager to integrate global campaign elements and contribute to the development of brand-compliant email content.
 </li>
 <li>
 Support SFMC journeys in line with data from Guest 360 / CDP / Service Cloud.
 </li>
 <li>
 Ensure the CRM database is up-to-date, accurate and compliant while segmenting customer data for targeted campaigns from CDP.
 </li>
 <li>
 Continuously optimize campaigns through A/B testing, performance analysis, and actionable insights.
 </li>
 <li>
 Monitor and analyze customer behavior and campaign performance to identify trends and provide actionable insights for improving customer engagement.
 </li>
 <li>
 Prepare and present regular reports with CoE team on the effectiveness of CRM activities, highlighting key metrics like open rates, conversions, and ROI.
 </li>
 <li>
 Collaborate with wider teams and relevant verticals to ensure timely brand-aligned campaigns being dispatched.
 </li>
 <li>
 Demonstrate commercial awareness to ensure a cohesive and effective communications strategy is aligned with business objectives.
 </li>
 <li>
 Focus on maintaining quality checks and securing necessary approvals to deploy on-brand communications from the SFMC platform.
 </li>
 <li>
 Optimize internal processes based on team requests, review opportunity gaps, and understand business requirements.
 </li>
 <li>
 Maintain security and integrity of the Salesforce software.
 </li>
 <li>
 Understanding and adhering to data compliance laws and privacy policies.
 </li>
 <li>
 Assist with the integration of Salesforce with other systems for effective communications.
 </li>
 <li>
 Be a key day-to-day support for CoE Team.
 </li>
 <li>
 Be a key day-to-day support for brand evolution project activities, focusing on communication efficiencies, ensuring brand alignment with broader business strategies.
 </li>
 <li>
 Build collaborative, trust-based relationships across property teams, corporate &amp; group functions to streamline email workflows and drive collective success.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, skills &amp; experience:
 
 
 <ul>
 <li>
 Salesforce Developer - Proficient understanding of Salesforce administration, including Salesforce Marketing Cloud (SFMC) certifications.
 </li>
 <li>
 Minimum of 2 years experience working with Marketing Cloud platforms.
 </li>
 </ul>
</div>

Marketing CRM Executive

Squarefeethomes

<ul><li>Job Title: CRM Executive (MBA Female Fresher Only)</li><li>Location: Noida</li><li>Job Type: Full-Time</li><li>Department: Customer Relations</li><li>Reports To: CRM Manager / Marketing Manager</li></ul>______________Job Summary:We are looking for a motivated and detail-oriented MBA fresher to join our team as a CRM Executive. This role involves managing customer relationships, executing CRM campaigns, and supporting customer engagement strategies to improve customer satisfaction and retention.______________Key Responsibilities:<ul><li>Manage and update customer database in the CRM system .</li><li>Support in planning, execution, and analysis of CRM.</li><li>Monitor and analyze customer behavior and feedback to improve experience.</li><li>Coordinate with sales, Project, and customer service teams to ensure smooth CRM operations.</li><li>Generate reports and dashboards for performance and customer metrics.</li><li>Maintain high standards of data hygiene and accuracy in the CRM system.</li><li>Help resolve customer issues by working with relevant departments and documenting interactions.</li></ul>___ _________Key Skills Required:<ul><li>Strong communication and interpersonal skills.</li><li>Basic understanding of CRM concepts and tools.</li><li>Analytical mindset with attention to detail.</li><li>Proficiency in MS Office, especially Excel and PowerPoint.</li><li>Ability to multitask and meet deadlines.</li><li>Willingness to learn and adapt in a fast-paced environment.</li></ul>______________Qualifications:<ul><li>MBA in Marketing, Operations, or related field (2024&ndash;2025 batch preferred).</li><li>B.tech (Mechanical / Electrical) or academic project experience in project coordination/management is a plus.</li></ul>Benefits:<ul><li>On-the-job training and mentoring.</li><li>Opportunity to grow into a full-time CRM/marketing role.</li><li>Exposure to leading CRM platforms and tools.</li><li>Dynamic and collaborative work environment</li></ul>Kindly share your cv : 8076437829Job Types: Full-time, FresherPay: &#8377;15,000.00 - &#8377;30,000.00 per monthWork Location: In person

CRM Executive(MBA Fresher)

Elite Information Technology

We are looking for a CRM &amp; SEO Client Manager who will manage customer relationship processes and also handle SEO clients. This role requires strong CRM skills, understanding of SEO strategies, and the ability to communicate with and manage clients effectively.Key ResponsibilitiesCRM Management<ul><li>Manage and maintain CRM systems (HubSpot, Zoho, Salesforce, etc.).</li><li>Organize client data, update records, and ensure database accuracy.</li><li>Track client interactions, project progress, and deliverables using the CRM.</li><li>Create and manage automated workflows, reminders, and follow-ups.</li><li>Prepare CRM-based reports for internal teams and clients.</li></ul>Client Management Responsibilities<ul><li>Act as the primary point of contact for SEO clients.</li><li>Understand client requirements, goals, and business challenges.</li><li>Conduct client meetings, calls, and update sessions.</li><li>Communicate SEO strategies, progress, and results in an easy-to-understand way.</li><li>Manage client expectations and ensure timely delivery of SEO tasks.</li><li>Coordinate internally with SEO specialists, writers, and designers.</li></ul>Job Type: Full-timePay: &#8377;9,136.32 - &#8377;24,656.48 per monthWork Location: In person

Win Win Marketing & Developers SMC Pvt. Ltd

Department: Digital Media Reports To: Digital Media Manager (DMM) &amp; HOD Digital Marketing Team Alignment: Technical / Performance TeamPosition OverviewThe CRM &amp; Lead Executive is responsible for managing, organizing, and optimizing all digital leads generated through campaigns, website, social media, and paid advertising. This role ensures smooth coordination between the Digital Media Team and the Sales Team, ensuring that every lead is properly tracked, assigned, followed up, and analyzed.The role also involves real-estate&ndash;specific R&amp;D, content feedback, and using CRM tools to ensure accurate reporting and improved sales conversion.Key Responsibilities1. Lead Management &amp; Assignment<ul><li>Receive all leads generated from paid campaigns, website forms, landing pages, WhatsApp API, and social media inboxes.</li><li>Validate, filter, and categorize leads (organic, paid, remarketing, referral).</li><li>Assign leads instantly to relevant sales team members as per project (Vertical / Horizontal) and buyer type.</li><li>Maintain real-time lead distribution through CRM workflow automation.</li></ul>2. CRM Operations &amp; Data Accuracy<ul><li>Manage and update CRM dashboards ( Salesforce or company CRM).</li><li>Ensure every lead is tagged with accurate source, campaign name, and project name.</li><li>Maintain 100% accuracy in lead logs, statuses, and sales team follow-ups.</li><li>Ensure no lead is missed, duplicated, or wrongly assigned.</li></ul>3. Sales Coordination &amp; R&amp;D<ul><li>Coordinate with the sales department daily to understand:</li></ul>&#10003; Lead Quality &#10003; Lead Response Time &#10003; Conversion challenges &#10003; Required content to improve lead quality<ul><li>Share market research with DMM &amp; HOD regarding buyer behavior, competitor project offerings, pricing trends, and new real estate demand.</li></ul>4. Campaign Performance Support<ul><li>Monitor all incoming leads per campaign to identify:</li></ul>&#10003; Cost per Lead (CPL) &#10003; Lead Quality Score &#10003; Platform performance &#10003; Bounce or Junk leads<ul><li>Give immediate feedback to DMM for campaign optimization.</li><li>Assist in A/B testing by providing insights based on lead behavior.</li></ul>5. Social Media &amp; Content Support<ul><li>Provide sales-driven insights to content writers for better ads, captions, landing pages, and brochures.</li><li>Ensure that campaign creatives match buyer requirements and sales pain points.</li><li>Share project documents, images, videos, and details required by Digital Media Team for posts.</li></ul>6. Reporting &amp; Analytics<ul><li>Prepare Daily, Weekly, and Monthly Lead Reports for:</li></ul>&#10003; DMM &#10003; HOD Digital Marketing &#10003; Sales Head (summary version)<ul><li>Generate CRM dashboards including:</li></ul>&#10003; Lead Source Report &#10003; Lead Status Report &#10003; Agent Performance &#10003; Call Summary Report &#10003; Lead-to-Booking Conversion Funnel<ul><li>Highlight risks, improvement areas, and lead wastage points.</li></ul>7. Tools &amp; Systems ExpertiseMust have strong command on the following tools:<ul><li>CRM Software ( Real Estate CRM)</li><li>Excel / Google Sheets (Reports, Pivot Charts, Filters)</li><li>Social Media Lead Forms (Meta Lead Ads, Google Form Leads)</li><li>WhatsApp Business API &amp; Chat automation tools</li><li>Call Monitoring &amp; Auto-dialer tools</li><li>Lead Management Automation (Zapier, Make, or CRM Workflows)</li></ul>KPIs (Key Performance Indicators)<ul><li>Lead assignment time (Target: under 5 minutes)</li><li>Lead accuracy score (100% correct tagging + status updates)</li><li>Daily lead sheet completeness</li><li>Feedback compliance from Sales</li><li>CRM hygiene score</li><li>Lead-to-visit conversion contribution</li><li>Number of market R&amp;D insights shared monthly</li></ul>Hiring Criteria: Qualification &amp; Skills<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or IT.</li><li>2&ndash;3 years&rsquo; experience in Real Estate CRM or Lead Management is mandatory.</li><li>Strong knowledge of real estate campaigns (vertical projects, horizontal projects, residential &amp; commercial units).</li><li>Excellent communication &amp; coordination skills with both Sales &amp; Digital Media teams.</li><li>Strong command over CRM systems, reporting tools, and data analysis.</li><li>Must be highly organized, detail-oriented, and able to work under campaign pressure.</li></ul>Experience Required<ul><li>Must have hands-on experience managing leads for real estate projects.</li><li>Experience in coordinating between Digital Media &amp; Sales.</li><li>Strong understanding of sales funnels, buyer journey, and property booking process.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

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