crm manager

Raya Holding for Financial Investments

<div>
 
 
 You are about to apply for a job at a certified Top Employer in 2025!
 
 
 
 
 Ready to be part of one of the market leaders in Egypt? Apply now!
 
 
 
 
 Raya Trade; one of Raya&rsquo;s subsidiaries is hiring a CRM Manager.
 
 
 
 
 
 
 
 
 What will you do?
 
 
 
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 Lead the selection, implementation, and management of the CRM system to ensure alignment with business goals.
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 Ensure data integrity by implementing processes for accurate, consistent, and high-quality CRM data.
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 Develop an integrated customer ecosystem combining CRM, digital channels, aftersales, and loyalty programs.
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 Design and optimize customer journeys and lifecycle strategies across different segments.
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 Leverage CRM data to generate insights on customer behavior, satisfaction, and buying patterns.
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 Build advanced segmentation models to support targeted marketing and personalized engagement
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 Monitor CRM performance metrics such as NPS, churn, and engagement to guide improvements.
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 Collaborate across departments to align CRM workflows with sales, marketing, and customer support needs.
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 Launch and manage loyalty, referral, and retention programs powered by CRM-driven automation.
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 Lead CRM training, drive adoption, and continuously improve based on CX trends and user feedback.
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 </ul>
 
 
 
 
 
 
 What will you need?
 
 
 
 
 
 Education:
 
 
 <ul>
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 Bachelor&rsquo;s degree in Human Resources, or Business Administration.
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 Professional HR certification.
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 </ul>
 
 
 Technical Skills:
 
 
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 Solid knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics, Zoho, HubSpot).
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 Experience integrating CRM with digital platforms (email, mobile, social, e-commerce).
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 Strong project management, analytical, and problem-solving skills.
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 Customer-first mindset with a passion for delivering value and experiences, not just transactions.
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 </ul>
 
 
 Interpersonal Skills:
 
 
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 Excellent communication.
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 Collaboration.
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 Stakeholder management abilities.
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 </ul>
 
 
 
 
 
 
 What is unique about Raya
 
 ?
 
 
 <ul>
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 Are you an eager learner? Raya believes in its employees, so we aim to continuously provi
 
 de learning &amp; development
 
 plans for all of our employees to ensure their personal and career development.
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 Are you looking f
 
 or career progression?
 
 Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
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 Are you looking for
 
 a rewarding environment?
 
 Raya's top achievers are awarded annually with an international 5 days trip.
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 Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing
 
 
 CSR programs and initiatives.
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 Are you a foodi
 
 e? Exclusive discounts
 
 for Raya employees at Raya&rsquo;s Restaurants.
 </li>
 </ul>
</div>

CRM Manager

HR Force International

We are seeking an experienced CRM Manager/Sales Operations professional with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will manage CRM systems and sales operations processes to ensure accuracy, efficiency, and compliance across our global sales organization.
 
Key Responsibilities: 
<ul>
<li>Administer and optimize CRM systems for sales teams worldwide.</li>
<li>Ensure data quality, integrity, and compliance with regulatory requirements.</li>
<li>Build dashboards, reports, and analytics for sales performance tracking.</li>
<li>Streamline sales processes and support automation initiatives.</li>
</ul>
Partner with Sales leadership to improve productivity and forecasting accuracy.
 
Requirements: 
<ul>
<li>5+ years in CRM management or sales operations within SaaS/FinTech/RegTech.</li>
<li>Hands-on Salesforce (or equivalent CRM) expertise.</li>
<li>Strong analytical and process improvement skills.</li>
<li>Familiarity with AML/KYC/IDV compliance frameworks.</li>
<li>Ability to support global sales teams with efficiency and rigor.</li>
</ul>

CRM Manager / Sales Operations

THESKINFIT

Performance Marketer &amp; CRMRole SummaryWe&rsquo;re hiring a CRM &amp; Performance Marketing Manager to own full-funnel growth for our e-commerce store. You&rsquo;ll run paid acquisition across major ad platforms and build lifecycle programs that convert first-time visitors into loyal, repeat customers. This role is ideal for someone who has scaled product-based brands; experience in the lifestyle space (fashion, beauty, home) is a strong plus.What You&rsquo;ll OwnPerformance Marketing<ul><li>Plan, launch, and optimize paid campaigns across Meta, Google/YouTube, TikTok, and relevant local networks.</li></ul><ul><li>Build a full-funnel strategy (awareness &rarr; consideration &rarr; conversion &rarr; retention) with clear audience, creative, and bidding approaches.</li></ul><ul><li>Manage budgets, pacing, and forecasts; hit monthly ROAS/CAC targets while protecting MER.</li></ul><ul><li>Set up product feeds, catalogs, and dynamic remarketing; align offers, landing pages, and checkout flow.</li></ul><ul><li>Brief and test creatives&mdash;hooks, formats, lengths&mdash;with rapid A/B and multivariate experiments.</li></ul>CRM &amp; Lifecycle<ul><li>Own email, SMS/WhatsApp, and push messaging end-to-end: acquisition, onboarding, nurture, win-back, VIP, and churn-prevention flows.</li></ul><ul><li>Segment customers by behavior and value (RFM, cohorts) to increase repeat rate and LTV.</li></ul><ul><li>Manage deliverability and hygiene: consent, list growth, sender reputation, and opt-out compliance.</li></ul><ul><li>Build promotional and evergreen content calendars aligned to launches and merchandising.</li></ul>Conversion &amp; Analytics<ul><li>Define event tracking, pixels, UTM standards, and server-side tagging in GA4/GTM.</li></ul><ul><li>Partner with Product/UX to improve CVR: landing pages, PDPs, checkout, speed, and CRO tests.</li></ul><ul><li>Build dashboards and weekly reports on spend, revenue, and retention KPIs.</li></ul><ul><li>Run structured experiments with clear hypotheses, test design, and learning loops.</li></ul>Requirements<ul><li>4+ years of hands-on experience in performance marketing and CRM/lifecycle for e-commerce (product-based).</li></ul><ul><li>Proven track record managing multi-platform paid budgets and owning retention channels that drive revenue.</li></ul><ul><li>Strong grasp of funnels, attribution, and unit economics.</li></ul><ul><li>Tools: Meta Ads, Google Ads/YouTube, TikTok Ads, GA4, GTM, Excel/Sheets; CRM such as Mergn/Klaviyo/HubSpot/Mailchimp; A/B tools (VWO/Optimizely).</li></ul><ul><li>Excellent written communication, brief writing, and data storytelling skills.</li></ul>Nice to Have<ul><li>Lifestyle niche experience (fashion, beauty, home, wellness).</li></ul><ul><li>Local industry experience and market nuance (seasonality, payment preferences, COD dynamics) &mdash; bonus.</li></ul>KPIs You&rsquo;ll Drive<ul><li>Paid: ROAS, CAC, MER, CTR/CVR, revenue by channel and funnel stage.</li></ul><ul><li>CRM: list growth, deliverability, revenue contribution, repeat rate, churn, AOV, LTV.</li></ul><ul><li>Site: conversion rate, bounce/engagement, checkout completion, page speed.</li></ul>What Success Looks Like (30/60/90)<ul><li>30 days: Audit accounts and CRM, fix tracking/pixels, align roadmap and targets, ship quick-win optimizations.</li></ul><ul><li>60 days: New funnel structure live, refreshed creatives, core lifecycle flows active, reporting automated.</li></ul><ul><li>90 days: Consistent ROAS at target, improved repeat rate and AOV, clear testing cadence with documented learnings.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Performance Marketer & CRM Manager

Kanoony.com

Key Responsibilities:<ul><li>Support the MLRO in implementing AML/CFT policies, procedures, and controls.</li><li>Assist with client due diligence (CDD/KYC) reviews, monitoring transactions, and preparing regulatory reports.</li><li>Act as a liaison with regulators, auditors, and internal stakeholders as required.</li><li>Manage and maintain the CRM system, ensuring data accuracy, integrity, and compliance with data protection standards.</li><li>Train and guide staff on AML/CRM best practices to ensure consistent usage.</li><li>Provide management reports on compliance risks, CRM performance, and client satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Law, Business, Finance, or related field.</li><li>3+ years&rsquo; experience in AML/compliance and CRM system management (preferably in legal or financial services).</li><li>Strong knowledge of AML/CFT regulations and best practices.</li><li>Excellent communication, analytical, and organizational skills.</li><li>Proficiency in CRM platforms (e.g., Clio, Salesforce, or similar).</li></ul>Job Type: Full-time

Deputy MLRO/CRM Manager

Dream Wise Properties

Job Title: CRM Manager (Customer Relationship Management)Location: Abu Dhabi, UAEEmployment Type: Full-TimeAbout UsWe are a rapidly growing company in Abu Dhabi, dedicated to building strong customer relationships and enhancing sales performance through advanced CRM strategies. As part of our digital transformation, we are looking for a CRM Manager to oversee the implementation, customization, and ongoing optimization of our CRM systems.Responsibilities<ul><li>Design, implement, and manage the company&rsquo;s CRM strategy to improve customer acquisition, engagement, and retention.</li></ul><ul><li>Customize and configure CRM platforms (Salesforce, Zoho, HubSpot, or Microsoft Dynamics) to fit business processes.</li></ul><ul><li>Collaborate with sales, marketing, and operations teams to ensure seamless data flow and effective customer lifecycle management.</li></ul><ul><li>Analyze customer data, generate insights, and prepare reports/dashboards to support business decision-making.</li></ul><ul><li>Manage CRM integrations with third-party applications (ERP, email marketing, payment gateways, etc.).</li></ul><ul><li>Ensure data quality, compliance with UAE data protection laws, and best practices in data governance.</li></ul><ul><li>Train staff on CRM usage and provide continuous support to optimize user adoption.</li></ul><ul><li>Monitor CRM performance, troubleshoot issues, and work with vendors/developers for improvements.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of hands-on experience in CRM management/administration.</li></ul><ul><li>Strong knowledge of at least one major CRM platform (Salesforce, Zoho, HubSpot, Microsoft Dynamics).</li></ul><ul><li>Experience in CRM customization, automation, and analytics.</li></ul><ul><li>Solid understanding of sales and marketing processes, customer journeys, and loyalty programs.</li></ul><ul><li>Proficiency in Arabic and English (written and spoken); third language is an advantage.</li></ul><ul><li>Strong analytical, communication, and problem-solving skills.</li></ul><ul><li>Ability to lead CRM adoption across different teams.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package (based on experience).</li></ul><ul><li>Performance-based bonuses.</li></ul><ul><li>Growth opportunities in a technology-driven environment.</li></ul><ul><li>Professional training and certifications support.</li></ul>How to ApplyInterested candidates are invited to apply with their CV/Resume via Indeed.Only shortlisted candidates will be contacted for interviews.Job Type: Full-time

CRM Manager (Customer Relationship Management)

Misli

<div>
 
 🚀
 
 Join our growing Marketing team as CRM Campaign Manager!
 
 
 
 
 
 
 If you are passionate about designing impactful customer journeys, driving loyalty through data-driven campaigns, and working in a fast-paced, innovative industry, this role is for you. As part of our Marketing Department, you will report directly to the CRM Director and collaborate closely with both the
 
 CRM Analytics
 
 and broader Marketing teams to create meaningful customer engagement.
 
 
 
 
 
 
 What we&rsquo;re looking for
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Mathematics, Business Administration, Statistics, or a related field (Master&rsquo;s degree is a plus),
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 7/10+ years of proven experience in CRM and campaign management, ideally in fast-paced digital industries,
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 Excellent command of English, both verbal and written,
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 Strong organizational and project management skills with the ability to prioritize and deliver multiple projects on time,
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 Analytical mindset with a track record of turning insights into impactful actions,
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 Customer-centric, creative, and innovative thinker who thrives on problem-solving,
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 Hands-on experience with real-time marketing and customer engagement platforms,
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 SQL knowledge is a strong plus (ability to query and analyze customer data is highly valued).
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 </ul>
 
 
 
 
 
 
 
 
 What you&rsquo;ll be doing
 
 
 
 
 
 <ul>
 <li>
 Plan, design, and execute CRM campaign strategies across multiple channels (plan, set up, launch, monitor, optimize),
 </li>
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 Create daily, weekly, and monthly campaign calendars, ensuring alignment with business goals,
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 <li>
 Build customer journeys and workflows, targeting the right customers with the right offers through the right channels,
 </li>
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 Run A/B tests to optimize customer experience and maximize commercial performance,
 </li>
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 Develop and implement onboarding flows to boost early engagement and retention,
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 Define and apply a clear contact policy to deliver seamless omnichannel customer experiences,
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 Work in close collaboration with the CRM Analytics team to leverage insights, refine targeting, and ensure campaigns drive measurable impact,
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 Collaborate with marketing and related teams to drive cross-functional initiatives,
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 Ensure smooth execution of routine operations with high attention to detail,
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 Leverage SQL for customer data analysis to support campaign design, segmentation, and performance evaluation.
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 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Misli Elektronik &Scedil;ans Oyunlar&inodot; ve Yay&inodot;nc&inodot;l&inodot;k A.&Scedil;. &Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metnine buradan ula&scedil;abilirsiniz.
 
 
 
 
</div>

CRM Campaign Manager

Rissox

We are seeking a CRM &amp; System Administrator to manage our brokerage CRM and ensure smooth integration with MT5 and other platforms. The role involves overseeing client onboarding, compliance processes, backoffice operations, and financial reconciliations while maintaining system security and efficiency. The ideal candidate will have strong technical expertise, attention to detail, and the ability to collaborate across teams to support business operations and client services.CRM &amp; System Management<ul><li>Configure and maintain brokerage CRM (Leverate, Skale, Broctagon, B2Core, or proprietary).</li><li>Ensure full MT5 synchronization (accounts, balances, commissions, reports).</li><li>Manage user access, data security, and system stability.</li><li>Coordinate with vendors/IT for fixes, updates, and enhancements.</li></ul>Client Onboarding &amp; Compliance<ul><li>Oversee automated KYC/AML processes (e.g., Sumsub).</li><li>Ensure timely account verification and regulatory compliance.</li><li>Monitor high-risk, PEP/sanction checks, and suspicious activity.</li><li>Maintain secure and GDPR-compliant client records.</li></ul>Backoffice &amp; Finance Support<ul><li>Handle deposits, withdrawals, transfers, IB commissions, and rebates.</li><li>Reconcile CRM, payment gateways, and MT5 transactions.</li><li>Provide daily reconciliations and finance reports.</li></ul>Automations &amp; Integrations<ul><li>Manage integrations for KYC, payments, email/SMS, and marketing tools.</li><li>Monitor and resolve errors in automated workflows.</li></ul>Reporting &amp; Analytics<ul><li>Generate reports on fund flows, trading activity, and commissions.</li><li>Build dashboards for management insights (clients, deposits, churn, volume).</li><li>Prepare AML and suspicious activity reports.</li></ul>Collaboration &amp; Support<ul><li>Support Sales/Retention with CRM data.</li><li>Assist Support team with CRM/MT5-related issues.</li><li>Coordinate with Dealing Desk on trade discrepancies.</li></ul>You can share resume at hr@rissox.comJob Type: Full-timeWork Location: In person

CRM Admin Manager

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