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communcations & client service specialist

crm specialist

Deliveroo

<div>The Role
As a CRM Specialist for the local marketing team, you are the voice of Deliveroo when speaking with our customers. Reporting into the CRM Marketing Manager, you&rsquo;ll initiate, build, proof, send and approve targeted campaigns across our customer segments, including campaigns that support and enhance our overall marketing calendar. Overall you&rsquo;ll be laser focused on creating campaigns and working across other marketing initiatives, and contribute to our KPI&rsquo;s of increasing consumer engagement.
You will be focused on utilising the right channels at the right time and ultimately deliver a meaningful impact to our customers, working closely with local, regional and global marketing and commercial teams.
You&rsquo;ll be a passionate and technical marketer, who consistently puts the customers at the centre of their decision making and campaign execution. You'll be the kind of person who can&rsquo;t wait to look at your metrics soon after a send, and you'll get excited about new ideas, new channels and new campaigns.
Responsibilities<ul><li>
Collaborate with the wider local marketing and commercial teams, as well as regional and global CRM teams.</li><li>
Coordinate and be responsible for the end-to-end delivery of emails, push-notifications and in-app messages executing in a timely and effective manner</li><li>
Create, deploy and own local experiments to develop CRM best practises</li><li>
Be comfortable with data targeting, segmentation &amp; analysis - pulling it, manipulating it and interpreting it</li><li>
Proactively communicate with stakeholders to ensure workloads &amp; deadlines are managed efficiently (we love Slack channels for everything)</li><li>
Drive test &amp; learn strategies to optimise email templates, content and customer initiatives creating email best practice and making recommendations across the business</li><li>
Conduct post campaign reporting, pulling out the most interesting lessons and using these to guide your future ideas</li></ul>
Must Haves<ul><li>
A minimum of 1 year email application experience</li><li>
Highly computer literate with:</li><li>
HTML familiarity (ability to understand where changes need to be made)</li><li>
Email deployment experience (Braze experience preferred)</li><li>
Data visualisation tools (Looker experience preferred)</li></ul>
Life at Deliveroo
We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas and we're very transparent about the decisions we make and why we make them.
There are so many questions we need to answer and plenty more we haven't even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.
Benefits And Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company's success.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up's around.
Why Deliveroo?
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.
We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allows us to deliver our orders in under 30 minutes.
And we're just getting started
The scale of the opportunity ahead of us is immense. The global food market is valued at &pound;7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it's clear that our journey in the food sector has only just begun. We are already a multi-billion pound company that is more than doubling in size every year. Deliveroo came top in the FT's' list of Europe's fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte's 'UK Top 50' two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.</div>

CRM Specialist

Zain

<div>About the Role 
The Enterprise Value Management Specialist is responsible for developing and executing customer value strategies focused on retention, upsell, and churn reduction across enterprise telecom services. The role involves analyzing customer data, designing lifecycle campaigns, and optimizing key KPIs such as ARPU, churn, and CLTV. Collaboration with Sales, Product, and Marketing is essential, along with proficiency in BI tools, campaign platforms, and telecom analytics.
Responsibilities:<ul><li>
Data Analysis: Perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends.</li><li>
Customer Value Management (CVM): Support the development and execution of CVM strategies to enhance customer lifetime value and retention.</li><li>
Revenue Optimization: Use statistical methodologies to analyze and identify new revenue streams and growth opportunities.</li><li>
Advanced Analytics: Apply predictive modeling, segmentation, and data visualization techniques to derive actionable business insights.</li><li>
Campaign Effectiveness: Evaluate marketing campaigns' performance and provide data-backed recommendations for improvement.</li><li>
Stakeholder Collaboration: Work closely with cross-functional teams to present insights and contribute to data-driven decision-making.</li></ul>
What We Need From You 
To be considered for the position, you will need to meet with all of the below requirements:<ul><li>
3-5 years' experience in CVM/CRM or analytics in telecom B2B</li><li>
Bachelor's in Business, Analytics, or Engineering (Master's preferred)..</li></ul>
Skills:<ul><li>
Strong skills in data analysis (Tableau, SQL, Power BI, Python), segmentation, and campaign design.</li><li>
Knowledge of ETL processes and familiarity with cloud platforms such as AWS, GCP, or Azure is an advantage.</li><li>
Knowledge of telecom services (mobile, IoT, cloud).</li><li>
Proficiency in statistical techniques (e.g., regression analysis, clustering, forecasting).</li><li>
Experience with tools like Salesforce, SAS, or similar platforms.</li><li>
Experience in predictive modeling and customer segmentation.</li><li>
Understanding of database marketing, campaign analytics, and CRM tools.</li><li>
Familiarity with telecom or B2B customer lifecycle and market dynamics is highly preferred.</li><li>
Detail-oriented and organized, with the ability to manage multiple priorities effectively.</li></ul></div>

Enterprise Value Management

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Enterprise Value Management Specialist is responsible for developing and executing customer value strategies focused on retention, upsell, and churn reduction across enterprise telecom services. The role involves analyzing customer data, designing lifecycle campaigns, and optimizing key KPIs such as ARPU, churn, and CLTV. Collaboration with Sales, Product, and Marketing is essential, along with proficiency in BI tools, campaign platforms, and telecom analytics.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Data Analysis: Perform advanced data analysis to identify customer behavior patterns, revenue opportunities, and market trends.
 </li>
 <li>
 Customer Value Management (CVM): Support the development and execution of CVM strategies to enhance customer lifetime value and retention.
 </li>
 <li>
 Revenue Optimization: Use statistical methodologies to analyze and identify new revenue streams and growth opportunities.
 </li>
 <li>
 Advanced Analytics: Apply predictive modeling, segmentation, and data visualization techniques to derive actionable business insights.
 </li>
 <li>
 Campaign Effectiveness: Evaluate marketing campaigns' performance and provide data-backed recommendations for improvement.
 </li>
 <li>
 Stakeholder Collaboration: Work closely with cross-functional teams to present insights and contribute to data-driven decision-making.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 To be considered for the position, you will need to meet with all of the below requirements:
 
 
 <ul>
 <li>
 3&ndash;5 years&rsquo; experience in CVM/CRM or analytics in telecom B2B
 </li>
 <li>
 Bachelor&rsquo;s in Business, Analytics, or Engineering (Master&rsquo;s preferred)..
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong skills in data analysis (Tableau, SQL, Power BI, Python), segmentation, and campaign design.
 </li>
 <li>
 Knowledge of ETL processes and familiarity with cloud platforms such as AWS, GCP, or Azure is an advantage.
 </li>
 <li>
 Knowledge of telecom services (mobile, IoT, cloud).
 </li>
 <li>
 Proficiency in statistical techniques (e.g., regression analysis, clustering, forecasting).
 </li>
 <li>
 Experience with tools like Salesforce, SAS, or similar platforms.
 </li>
 <li>
 Experience in predictive modeling and customer segmentation.
 </li>
 <li>
 Understanding of database marketing, campaign analytics, and CRM tools.
 </li>
 <li>
 Familiarity with telecom or B2B customer lifecycle and market dynamics is highly preferred.
 </li>
 <li>
 Detail-oriented and organized, with the ability to manage multiple priorities effectively.
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN1887 - Enterprise Value Management

Grand Community for marketing and advertising

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&#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; (CRM).</li><li>&#1575;&#1604;&#1578;&#1606;&#1587;&#1610;&#1602; &#1605;&#1593; &#1575;&#1604;&#1601;&#1585;&#1602; &#1575;&#1604;&#1583;&#1575;&#1582;&#1604;&#1610;&#1577; &#1604;&#1590;&#1605;&#1575;&#1606; &#1578;&#1580;&#1585;&#1576;&#1577; &#1593;&#1605;&#1610;&#1604; &#1587;&#1604;&#1587;&#1577; &#1608;&#1601;&#1593;&#1575;&#1604;&#1577;.</li></ul>________________________________________&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:<ul><li>&#1588;&#1607;&#1575;&#1583;&#1577; &#1576;&#1603;&#1575;&#1604;&#1608;&#1585;&#1610;&#1608;&#1587; &#1601;&#1610; &#1575;&#1604;&#1578;&#1587;&#1608;&#1610;&#1602;&#1548; &#1573;&#1583;&#1575;&#1585;&#1577; &#1575;&#1604;&#1571;&#1593;&#1605;&#1575;&#1604; &#1571;&#1608; &#1605;&#1580;&#1575;&#1604; &#1605;&#1588;&#1575;&#1576;&#1607;.</li><li>&#1610;&#1615;&#1601;&#1590;&#1604; &#1571;&#1606; &#1610;&#1603;&#1608;&#1606; &#1575;&#1604;&#1605;&#1578;&#1602;&#1583;&#1605; &#1582;&#1585;&#1610;&#1580; 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Client Relations Specialist ( Sales )

Thabt Gulf Digital Soulution

Job Summary:We are seeking a results-driven Marketing Specialist to support the planning, development, and execution of marketing strategies that drive brand awareness, customer engagement, and revenue growth. The ideal candidate has experience in digital and traditional marketing, strong analytical skills, and a passion for creating compelling campaigns.Key Responsibilities:<ul><li>Develop and implement marketing campaigns across digital, print, and social media channels</li><li>Collaborate with internal teams and external vendors to create engaging content (blogs, emails, social posts, etc.)</li><li>Monitor and report on campaign performance using tools like Google Analytics, HubSpot, or similar</li><li>Manage social media platforms and grow online presence</li><li>Conduct market research to identify trends, customer needs, and competitive insights</li><li>Support event planning and execution (webinars, trade shows, launches)</li><li>Maintain and update marketing databases and CRM systems</li><li>Assist in managing marketing budgets and invoice tracking</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field</li><li>2+ years of experience in a marketing role (agency or in-house)</li><li>Proficient in digital marketing tools (e.g., Google Ads, Meta Business Suite, Mailchimp, etc.)</li><li>Experience with SEO/SEM, email marketing, and analytics platforms</li><li>Excellent verbal and written communication skills</li><li>Creative mindset with strong attention to detail</li><li>Ability to manage multiple projects and meet deadlines</li></ul>Preferred Qualifications:<ul><li>Experience in graphic design tools (e.g., Canva, Adobe Creative Suite)</li><li>Knowledge of CMS platforms (e.g., WordPress)</li><li>Familiarity with B2B or B2C marketing strategies</li><li>Google Ads and/or HubSpot certification a plus</li></ul>Job Type: Full-timePay: Up to KD500.000 per monthExperience:<ul><li>Marketing Strategies : 3 years (Required)</li></ul>

Arabic Marketing Specialist

Danat Travels

<div>
 
 Company Description
 
 
 
 Danat Travels is more than just a travel and tourism company &ndash; we create unforgettable memories. With a passion for exploration and a commitment to exceptional service, we redefine the travel concept with challenging prices. Our mission is to provide unparalleled travel experiences and seamless solutions through the latest technologies, industry expertise, and a customer-centric approach. We prioritize delivering exceptional experiences to our customers, ensuring their utmost satisfaction. Located in Kuwait City, we offer tailored travel experiences, exceptional service, and collaborate with global partners to guarantee unique journeys.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Human Resources Specialist located in Kuwait City. The Human Resources Specialist will be responsible for managing HR policies and procedures, overseeing employee benefits, and handling personnel management. The role also includes recruiting and onboarding new employees, conducting performance reviews, and ensuring compliance with labor laws and regulations. The specialist will work closely with management to develop HR strategies and maintain a positive workplace environment.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Human Resources (HR) and HR Management skills
 </li>
 <li>
 Knowledge of HR Policies and Employee Benefits
 </li>
 <li>
 Personnel Management skills
 </li>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Ability to handle confidential information with integrity
 </li>
 <li>
 Experience with recruitment and onboarding processes
 </li>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field
 </li>
 <li>
 Experience in the travel and tourism industry is a plus
 </li>
 </ul>
</div>

Human Resources Specialist

United Teba

Female Dermatology &amp; Aesthetics Specialist &ndash; Job in KuwaitA reputable medical clinic in Kuwait is seeking to hire a Female Dermatologist &amp; Aesthetics Specialist. This is an excellent opportunity for doctors looking for a dermatologist job in Kuwait with attractive benefits and career growth.Job Requirements:<ul><li>Medical degree with specialization in Dermatology.</li><li>Female candidate, preferably single.</li><li>Experience in cosmetic dermatology, aesthetics, and laser treatments is a plus.</li></ul>Benefits Offered:<ul><li>Competitive monthly salary.</li><li>Commission on clinic revenue.</li><li>Free accommodation in Kuwait.</li><li>Annual flight tickets.</li><li>Long-term career opportunity in one of the best clinics in Kuwait.</li></ul>If you are a female dermatology doctor in Kuwait or looking to relocate, apply now and join a professional team in the heart of Kuwait&rsquo;s growing healthcare sector.Job Type: Full-time

Female Dermatology & Aesthetics Specialist – Job in Kuwait

Explore 70+ Crm specialist in Kuwait Only Jobs In Kuwait Only Jobs In Kuwait this September. Find roles across top companies and apply now to boost your career.