crm specialist

Karnak Home

<p>We are looking for a skilled and detail-oriented <b>CRM Specialist</b> to manage, optimize, and enhance our customer relationship management system. The ideal candidate will ensure smooth communication with customers, improve customer journey workflows, and support the sales team with accurate data and reporting.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and maintain the CRM system, ensuring data accuracy and completeness.</li><li>Create, update, and optimize customer workflows, pipelines, and automation processes.</li><li>Track customer interactions and ensure timely follow-up by the sales team.</li><li>Generate weekly and monthly reports on leads, conversions, and customer engagement.</li><li>Collaborate with sales, marketing, and customer service teams to improve customer experience.</li><li>Segment customer data for targeted campaigns and improved communication.</li><li>Identify CRM issues, troubleshoot errors, and coordinate with technical support if needed.</li><li>Train team members on CRM tools, best practices, and new system features.</li><li>Monitor customer feedback, track service issues, and ensure timely resolutions.</li><li>Support retention strategies by identifying customer trends and behavior patterns.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience as a CRM Specialist or similar role.</li><li>Strong understanding of CRM systems.</li><li>Excellent data management and analytical skills.</li><li>Strong communication and coordination abilities.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Proficiency in Microsoft Excel, Google Sheets, and reporting tools.</li><li>Attention to detail and strong organizational skills.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience in the furniture or retail industry.</li><li>Knowledge of marketing automation and customer segmentation.</li><li>Basic understanding of customer service practices.</li></ul><p><b>What We Offer:</b></p><ul><li>Accommodation provided by the company</li><li>Competitive salary</li><li>Annual leave as per UAE labor law</li><li>1 day off per week</li><li>Supportive and collaborative work environment</li><li>Opportunities for career growth and development</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,500.00 per month</p>

CRM Specialist

CloudRCM Solutions

<p>We are seeking a proactive and detail-oriented CRM Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.</p><p><b>Key Responsibilities:</b></p><p>Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.</p><p>Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.</p><p>Manage and monitor client correspondence through email, phone, and other communication channels.</p><p>Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.</p><p>Maintain up-to-date records of client interactions in the CRM system.</p><p>Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.</p><p>Provide timely updates and follow-ups to ensure client satisfaction.</p><p>Identify opportunities to improve client experience and support retention initiatives.</p><p>Assist in onboarding new clients and guiding them through initial processes.</p><p><b>Qualifications:</b></p><p>Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).</p><p>Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.</p><p>Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).</p><p>Strong problem-solving abilities with a client-first mindset.</p><p>Detail-oriented and highly organized with the ability to manage multiple client accounts.</p><p>Ability to stay calm under pressure and handle sensitive situations with professionalism.</p><p>Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.</p><p><b>Preferred Skills:</b></p><p>Experience working in healthcare/finance/technology industries.</p><p>Knowledge of basic customer success metrics and reporting.</p><p>Ability to work independently and in a team-oriented environment.</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Expected Start Date: 15/12/2025</p>

Mukhtar Sons Group

<p>Aala Tech is looking for a skilled and motivated Odoo CRM Specialist to join our growing team. This role is ideal for a professional who has hands-on experience with Odoo CRM customization, implementation, and user support.</p><p><b>Key Responsibilities:</b></p><ul><li>Implement, customize, and maintain Odoo CRM modules according to business needs</li><li>Analyze business processes and convert them into effective Odoo CRM solutions</li><li>Configure workflows, pipelines, automation, dashboards, and reporting</li><li>Provide technical support, training, and documentation for end users</li><li>Integrate Odoo CRM with other business systems where required</li><li>Ensure data accuracy, system performance, and security</li><li>Coordinate with management and departments to optimize CRM usage</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Proven experience as an Odoo CRM Specialist or Odoo Functional Consultant</li><li>Strong understanding of Odoo CRM features and business workflows</li><li>Experience with Odoo customization and module configuration</li><li>Ability to troubleshoot and resolve functional and technical issues</li><li>Strong communication and problem-solving skills</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Business, or a related field (preferred)</li></ul><p><b>What We Offer:</b></p><ul><li>Competitive salary package</li><li>Professional and growth-oriented work environment</li><li>Opportunity to work on challenging and large-scale projects</li><li>Career growth and learning opportunities</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs100,000.00 per month</p><p>Work Location: In person</p>

Odoo CRM Specialist

HOF Immigration Services

<p><b>About the Role:</b><br/>We are looking for a smart, tech-savvy, and analytical fresh graduate with a background in IT, Business Analytics, or Operations Management to join our team as a Compliance &amp; Audit Officer &ndash; CRM Specialist. Graduates from reputable universities are encouraged to apply.</p><p><b>Key Responsibilities:</b></p><ul><li>Audit CRM activities: tasks, deals, client communications, notes, timelines, and document uploads.</li><li>Ensure all SOPs are followed for communications, client service, and sales operations.</li><li>Track activity records, verify information accuracy, and identify discrepancies or falsified data.</li><li>Support sales and service teams by monitoring client tasks and activities.</li><li>Maintain dashboards, KPIs, compliance reports, and audit logs in the CRM.</li><li>Multi-task effectively, learn quickly, and work independently in a fast-paced environment.</li></ul><p><b>Requirements:</b></p><ul><li>Fresh graduate with a Bachelor&rsquo;s degree in IT, Business Analytics, Operations Management, or related field.</li><li>Strong analytical skills, communication skills, and attention to detail.</li><li>CRM knowledge or willingness to learn.</li><li>High integrity and adherence to SOPs.</li></ul><p><b>What We Offer:</b></p><ul><li>Onsite role in DHA Phase 8, Lahore.</li><li>Competitive salary.</li><li>Hands-on experience in CRM compliance, sales operations, and auditing.</li><li>Mentorship and professional growth opportunities.</li></ul><p><b>Learn more about us:</b> https://www.hofmigration.com/</p><p>Job Types: Full-time, Fresher</p><p>Pay: Rs80,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Compliance & CRM Specialist

Ritual

<div><p><b>About Ritual</b></p><p>
Ritual is a personal health brand that is raising the bar for daily wellness. Known for our best-selling, clinically backed prenatal, we create science-backed supplements with transparency at their core. We believe women deserve products they can trust, backed by real evidence&mdash;not just promises.</p><p>
We started by reinventing the multivitamin with the first visible supply chain of its kind. Today, we&rsquo;re expanding into new categories with the same high standards that built our reputation. Hundreds of thousands trust Ritual, and we&rsquo;re growing fast.</p><p>
Our team of 120+ scientists, creatives, and skeptics is raising the bar for women&rsquo;s health. We&rsquo;re venture-backed, based in sunny Los Angeles, and always looking for people ready to challenge the industry&mdash;and do the best work of their careers.</p><p><b><br>
About the role</b></p><p>
We&rsquo;re looking for a solution-oriented Retention and CRM Specialist to join our Retention Marketing team. In this role, you will focus on launching and maintaining CRM programs that reduce churn, increase loyalty, and maximize customer lifetime value. Collaboration is critical, working closely with our Brand, Creative, and Digital Product teams to drive brand loyalty and enhance the customer experience.</p><p><b>
What you'll do</b></p><ul><li>
Support the development and execution of retention strategies across onboarding, engagement, and reactivation to drive retention, lifetime value, repeat purchase rate, and satisfaction</li><li>
Build, QA, and launch campaigns and automated flows across all CRM channels, including email, SMS, direct mail, and referral</li><li>
Execute campaigns end-to-end, including creative briefing and feedback, segmentation, personalization, dynamic content, and scheduling</li><li>
Own the ad hoc marketing calendar, partnering with Brand Management to ideate winning concepts</li><li>
Act as a strategic partner for cross-functional customer initiatives, including product launches, subscriber experience improvements, and the launch of a loyalty program</li><li>
Use analytics tools to assess campaign performance across key engagement and retention KPIs and share insights broadly to support optimization and roadmap planning</li><li>
Set-up and execute A/B and multivariate testing across subject lines, messaging content, timing, offers, and channels to refine messaging and improve business outcomes</li></ul><p><b>
Who you are</b></p><ul><li><b>
Analytical and Detail-Oriented</b>: You enjoy working with numbers to uncover trends and have excellent QA skills.</li><li><b>
Inclusive Partner:</b> You thrive in a dynamic, cross-functional environment and value building open, respectful relationships.</li><li><b>
Curious Thinker and Growth-Oriented:</b> You look for ways to improve processes and enjoy learning new approaches.</li><li><b>
Resilient and Solutions-focused:</b> You are proactive, comfortable supporting multiple projects, and take initiative to propose improvements.</li><li><b>
Customer-Centric:</b> You prioritize the needs and experiences of our customers. You use empathy and insight to guide your work.</li></ul><p></p><p><b><br>
What you'll need</b></p><ul><li><b>
CRM experience: </b>2-4 years of CRM, retention, or lifecycle role in retail, consumer products, or e-commerce. Subscription experience preferred.</li><li><b>
Functional expertise: </b>Deep understanding of industry best practices, including A/B testing frameworks, contact strategies, targeting and segmentation, and retention KPIs.</li><li><b>
Technical acumen:</b> Hands on experience in ESPs (Iterable or Klaviyo preferred) and proficiency with BI Tools (Omni or Looker). Familiarity with direct mail or referral platforms is a plus.</li><li><b>
Communication:</b> Clear and concise in both written and verbal communication.</li></ul><p><i>
We encourage you to apply even if you don't meet every qualification listed above. We're committed to building a diverse team and recognize that skills can be developed in many different ways.</i><br>
<i>LI-#Remote</i></p><p><b>
Compensation</b></p><p>
Pay Range: $68,000 - $85,000</p><p>
Your base salary is one part of your total compensation package. The salary range represents the entire compensation range for this position. Exact compensation will depend on a number of factors, which may include the successful candidate's skills, level, years of experience, technical expertise, and other qualifications. Not all candidates will be eligible for the upper end of the salary range. This role is also eligible for equity + generous benefits + 401k + unlimited PTO etc - see our list of perks/ benefits below.</p><h1 class="jobSectionHeader"><b>
What We Offer</b></h1><h2 class="jobSectionHeader"><b>
Health &amp; Wellness</b></h2><ul><li>
Medical, Dental, Vision, and Life Insurance</li><li>
Healthcare &amp; Dependent Care FSA</li><li>
Mental health support via Talkspace</li><li>
Pet insurance discount</li><li>
10 Wellness Days per Year (Final Friday of every month)</li><li>
Free Ritual subscription during your tenure</li><li>
Annual Wellness Stipend</li><li>
Monthly wellness activities</li></ul><h2 class="jobSectionHeader"><b>
Financial &amp; Career Support</b></h2><ul><li>
401(k) Match (up to 4%)</li><li>
Equity participation through stock options</li><li>
Monthly Technology Stipend</li><li>
New Hire Work From Home Stipend</li></ul><h2 class="jobSectionHeader"><b>
Family &amp; Flexibility</b></h2><ul><li>
5 months of gender-neutral parental leave for eligible team members</li><li>
Flex Time for birthing parents</li><li>
Family Planning via Maven Clinic</li><li>
Monthly Childcare Allowance</li></ul><h2 class="jobSectionHeader"><b>
Time Off</b></h2><ul><li>
Unlimited PTO (with a 10-day minimum to recharge)</li><li>
11 Paid Company Holidays</li><li>
Additional company time off for holidays that fall around a weekend</li><li>
Winter Break (Christmas - New Years)</li><li>
Holiday Diversity Policy</li><li>
2 Days to volunteer (Days of Action)</li><li>
Focus Fridays for self-development and deep work</li></ul></div>

Retention and CRM Specialist

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
About us:</b><br>
<br>
<b>Tabby</b> creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors.<br>
<br>
<b>About the role:</b><br>
<br>
We&rsquo;re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages &mdash; from onboarding and activation to retention and loyalty.</div><div></div><div><br>
In this role, you&rsquo;ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You&rsquo;ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><ul><li><br>
Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><ul><li><br>
1-2 years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul><h3 class="jobSectionHeader"><b><br>
Job Benefits</b></h3><br>
<ul>
<li>
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.</li>
<li>A working environment that gives you autonomy and responsibility from day one.</li>
<li>You should be comfortable with the idea that the quality of your work will influence the shape of your career.</li>
<li>Participation in the company&rsquo;s employee stock options program.</li>
<li>Health Insurance.</li>
<li> Flexi Perks: a monetary benefit to spend on what matters most to you &mdash; health, well-being, education, or professional development.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CRM Marketing Specialist

VaporVM

<div><div><div><b>Date Posted:</b></div>
17 November, 2025</div>
<div><div><b>Industry:</b></div>
IT Services and IT Consulting</div>
<div><div><b>Location:</b></div>
VAPORVM IT SERVICES DMCC</div></div>
<br><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><br>
<p></p><div><br>
<br>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
<ul><li>Configure, customize, and maintain <b>Microsoft Dynamics CRM (on-premise or Dynamics 365 CE)</b> environments.
</li><li>Design and implement CRM modules, forms, views, dashboards, workflows, and business process flows.
</li><li>Integrate Dynamics CRM with other business systems and applications using APIs, plugins, and connectors.
</li><li>Develop custom solutions using <b>Power Platform, Power Automate, Power Apps</b>, and CRM plugins (C#/.NET).
</li><li>Analyze business requirements and translate them into technical CRM solutions.
</li><li>Ensure CRM performance, reliability, and security through best practices.
</li><li>Create, update, and maintain documentation, architecture diagrams, and technical specifications.
</li><li>Support CRM users, provide training, and troubleshoot issues on time.
</li><li>Manage CRM release cycles, updates, patches, and environment deployments.
</li><li>Collaborate with cross-functional teams to streamline business processes using CRM capabilities.
</li></ul><h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications:</b></h3>
<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or related field.
</li><li><b>&ndash;5+ 8 years</b> of hands-on experience with <b>Microsoft Dynamics CRM / Dynamics 365 Customer Engagement</b>.
</li><li>Strong experience in:<p></p>
<ul>
<li>CRM customization and configuration
</li><li>Plugins and custom workflow activities (C#, .NET)
</li><li>Power Platform (Power Apps, Power Automate)
</li><li>CRM security roles, permissions, and administration
</li><li>Data migration (KingswaySoft, SSIS, Data Import Wizard)
</li></ul></li><li>Good understanding of CRM architecture, entities, relationships, and data model.
</li><li>Strong problem-solving, communication, and documentation skills.
</li></ul><h3 class="jobSectionHeader"><b>Preferred Qualifications &amp; Certifications:</b></h3>
<ul><li>Microsoft Certified: <b>Dynamics 365 Customer Service / Sales Functional Consultant</b>
</li><li>Microsoft Certified: <b>Power Platform Developer / Functional Consultant</b>
</li><li>Experience with <b>Azure services</b>, Power BI, or enterprise integrations.</li></ul></div></div><p></p>

MS CRM Dynamics Specialist

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