crm specialist

Waffarha

Responsibilities:<ul><li>Manage and optimize Waffarha&rsquo;s CRM system, ensuring seamless execution of customer communication strategies.</li></ul><ul><li>Develop and implement customer journey flows to increase retention, activation, and engagement.</li></ul><ul><li>Segment users based on behavior, demographics, and other factors to personalize communication.</li></ul><ul><li>Create and manage multi-channel campaigns (SMS, email, push notifications, in-app messages) to engage</li></ul>and retain customers.<ul><li>Monitor and analyze campaign performance, providing actionable insights to improve outcomes.</li></ul><ul><li>Collaborate with marketing, product, and data teams to ensure CRM strategies align with business goals.</li></ul><ul><li>Ensure data hygiene and accuracy within the CRM system.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in marketing, Business, or a related field.</li></ul><ul><li>Proven experience as a CRM Specialist or similar role. With at least 3&ndash;5 years of relevant experience.</li></ul><ul><li>Strong knowledge of CRM platforms (e.g., MoEngage, HubSpot, Salesforce) and marketing automation tools.</li></ul><ul><li>Ability to analyze customer data and turn insights into actionable marketing strategies.</li></ul><ul><li>Experience in creating and optimizing automated customer journeys.</li></ul><ul><li>Excellent communication and collaboration skills.</li></ul><ul><li>A passion for improving customer experience and driving engagement.</li></ul>Job Type: Full-timePay: E&pound;400.00 - E&pound;500.00 per monthAbility to commute/relocate:<ul><li>Cairo: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Which CRM systems have you worked with (MoEngage, CleverTap, Braze, etc.)?</li><li>Do you have experience managing CRM activities for mobile applications?</li><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CRM Specialist: 3 years (Preferred)</li></ul>Work Location: In person

Senior CRM Specialist (Growth CRM Specialist) App Experience

Focus Connect (Pvt.) Ltd. 

Are you a digitally savvy sales professional with strong CRM skills and a passion for customer engagement? Step into the future of mobility with Pakistan&rsquo;s leading electric vehicle brand and play a key role in driving digital sales growth.Key Responsibilities:<ul><li>Manage and convert inbound leads from digital channels (phone, WhatsApp, social media, email)</li><li>Maintain and update lead pipelines using CRM tools to ensure timely follow-ups and conversions</li><li>Track, analyze, and optimize customer journeys through effective CRM usage</li><li>Build strong customer relationships through consistent engagement and personalized communication</li><li>Coordinate with sales, marketing, and after-sales teams for a seamless customer experience</li><li>Generate insights from CRM data to improve sales strategies, targeting, and retention</li><li>Ensure accurate documentation of all customer interactions and sales activities</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in Digital Sales, CRM handling, or Customer Relationship Management</li><li>Strong hands-on experience with CRM systems (e.g., Salesforce, HubSpot, Zoho, or similar)</li><li>Excellent communication skills in English &amp; Urdu (spoken and written)</li><li>Proficiency in MS Excel and digital communication tools (WhatsApp Business, email platforms, etc.)</li><li>Highly organized, target-driven, and detail-oriented</li><li>Ability to manage multiple leads and pipelines efficiently</li></ul>Preferred Profile:<ul><li>Fresh graduates with strong CRM knowledge and digital sales understanding are encouraged to apply</li><li>Experience in lead nurturing, sales funnels, or automation tools is a plus</li><li>A proactive team player who can use data to drive sales decisions</li></ul>Job Type: Full-time Location: SITE, KarachiPay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Digital Sales Executive (CRM Specialist)

Intapp

<div>Intapp's Sales and Revenue Operations teams rely on a best-in-class quoting and opportunity management system to close deals faster and maintain audit integrity. We're seeking a CRM Specialist to own the design and continuous improvement of our DealCloud and Opportunity-to-Quote ecosystem.
You'll partner with Sales Operations, Finance, and Product teams to architect workflows that accelerate deal velocity, enforce pricing governance, and reduce manual work.
What you will do:
Solution Design &amp; Architecture<ul><li>
Design the end-to-end quote lifecycle: qualification configuration pricing approval closure</li><li>
Become an expert in DealCloud and opportunity-to-quote workflows</li><li>
Define integration architecture between DealCloud, CPQ tools, and downstream billing/contract systems</li><li>
Establish dashboards and reporting to track pipeline, conversion, and approval bottlenecks</li></ul>
Operational Leadership &amp; Governance<ul><li>
Develop and maintain solution documentation and design standards</li><li>
Own quote approval hierarchies, discount governance, and pricing strategy implementation</li><li>
Design and enforce data validation rules, stage progression logic, and audit trails across the opportunity lifecycle</li><li>
Establish best practices around change management, solution governance, and release coordination</li></ul>
Enablement &amp; Stakeholder Engagement<ul><li>
Partner with business stakeholders (Sales, Finance, Revenue Ops) to translate needs into technical requirements</li><li>
Deliver training and documentation to support teams and end-users</li><li>
Proactively identify future capability needs and propose iterative solutions</li><li>
Work with Integration and Data Solutions teams to address technical dependencies</li></ul>
What you will need:
<ul><li>5+ years of systems-facing work with demonstrated progression</li><li>
2+ years specifically in CRM configuration and solution architecture</li><li>
Understanding of how business processes map to system design</li><li>
Hands-on experience with Salesforce, Microsoft Dynamics, or comparable CRM</li><li>
Real exposure to CPQ tools (DealHub, Salesforce CPQ, Conga preferred)</li><li>
Deep understanding of sales cycle processes: opportunity qualification quote generation deal closure</li><li>
Ability to design system architecture across multiple platforms</li><li>
Comfort with data flow, integration patterns, and reporting requirements</li><li>
Experience working with revenue operations, sales operations, or finance teams</li><li>
Strategic communicator who translates between business and technical teams</li><li>
Strong documentation practices and attention to change management</li><li>
Problem-solver who thinks proactively about future needs</li><li>
Listener who asks good questions and validates requirements before designing</li></ul>
Bonus if you have:<ul><li>
Subscription or recurring revenue business model background</li><li>
DealCloud or Intapp OnePlace platform experience</li><li>
Quote approval hierarchy and discount governance design</li><li>
ERP/billing system integration architecture</li><li>
CPQ process automation and workflow design</li></ul>
What you will gain:
At Intapp, you&rsquo;ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You&rsquo;ll be part of a growing public company, with a modern work environment that&rsquo;s connected yet flexible and where your professional growth and well-being are top priorities. We&rsquo;ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.
Here, you will have the opportunity to:<ul><li>
Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.</li><li>
Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.</li><li>
Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.</li></ul>
Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain &ldquo;@intapp.com&rdquo; or &ldquo;@dealcloud.com&rdquo; to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.</div>

CRM Product Specialist

ScrumAD Private Limited

Key Responsibilities:1. Respond to customer queries via live chat, email, and phone calls in a timely and professional manner.2. Assist users with CRM platform navigation, features, and troubleshooting.3. Identify, diagnose, and resolve technical and user-related issues.4. Provide clear instructions and guidance to customers to help them use the system effectively.5. Maintain accurate records of customer interactions and issues in the CRM system.6. Escalate complex technical issues to the appropriate teams when necessary.7. Follow up with customers to ensure their issues are fully resolved.8. Maintain a high level of customer satisfaction and response quality.9. Stay updated on CRM features, updates, and internal processes.Collaborate with internal teams to improve product usability and customer experience.Requirements: Proven experience in customer support or CRM support role.<ul><li>&middot; Excellent communication skills (verbal and written).</li><li>&middot; Strong problem-solving and troubleshooting abilities.</li><li>&middot; Ability to handle multiple chats, emails, and calls simultaneously.</li><li>&middot; Basic technical understanding of CRM systems or SaaS platforms.</li><li>&middot; Customer-focused attitude with patience and professionalism.</li><li>&middot; Good time management and organizational skills.</li><li>&middot; Ability to work independently and in a team.</li></ul>Preferred Skills (Optional):<ul><li>&middot; Experience with CRM tools like HubSpot, Salesforce, or similar platforms</li><li>&middot; Knowledge of ticketing systems and helpdesk tools</li><li>&middot; Familiarity with SaaS products or tech support environments</li><li>&middot; Multitasking in high-volume support environments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

CRM support Specialist

We are looking for a Technical CRM Support Specialist to join our growing team. This is a full-time, on-site night shift role supporting US-based clients. we are Located in DHA 2 Islamabad. we donot provide transport facility or Remote working option.The ideal candidate should have a Computer Science / IT background, excellent English communication skills, and the ability to analyze technical issues and provide effective solutions.You will work directly with international clients via email, chat, and phone calls, helping them resolve technical and CRM-related issues while ensuring a high level of customer satisfaction.This role is ideal for someone who is analytical, solution-oriented, and comfortable working in a fast-paced technical support environment.Key Responsibilities<ul><li>Provide technical support to US clients through email, chat, and phone</li><li>Troubleshoot CRM, software, and technical issues efficiently</li><li>Identify problems by analyzing client queries and system behavior</li><li>Provide clear and professional communication while assisting clients</li><li>Document issues, troubleshooting steps, and resolutions in the system</li><li>Collaborate with internal teams when escalation is required</li><li>Manage multiple support requests simultaneously</li><li>Continuously learn about product updates and system improvements</li><li>Maintain high customer satisfaction and response quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field</li><li>Excellent English communication and comprehension skills</li><li>Minimum 1 year experience in Technical Support / CRM Support / Customer Support</li><li>Strong problem-solving and analytical thinking ability</li><li>Experience supporting clients via email, chat, and calls</li><li>Ability to understand technical issues quickly and propose solutions</li><li>Strong multitasking and time management skills</li><li>Ability to work independently and within a team environment</li><li>Fast learner with ability to adapt to new tools and systems</li></ul>Preferred Skills<ul><li>Experience working with CRM systems (HubSpot, Salesforce, Zoho, etc.)</li><li>Experience supporting international clients (especially US clients)</li><li>Knowledge of ticketing systems or help desk software</li><li>Basic understanding of web technologies, APIs, or databases</li></ul>if you think you are a good fit for this role feel free to share your cv on whatsapp 0331-9867842 or email your cv at hr@scrumad.comJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Describe a technical problem you solved for a customer and how you resolved it.</li><li>How quickly can you learn a new software or CRM tool?</li></ul>Less than 1 week 1&ndash;2 weeks More than 2 weeksWork Location: In person

Technical (CRM) Support Specialist

Profit Wise Accounting

About Us:Profit Wise Accounting is a full-service accounting and tax firm dedicated to providing exceptional services in tax planning, payroll, bookkeeping, and business consulting. We focus on client satisfaction and strategic growth, and we are looking for a Marketing Specialist to help enhance our client communications through CRM management and email marketing campaigns. We are a firm that focuses on the small and medium size businesses and the owners of those businesses. At Profit Wise we are here to help Business owners achieve their personal and financial goals through the growth of their business Our firm uses the latest technology to processes to get our work done as efficiently as possible while best serving our clients &ndash; and continually improving. We have built a sterling reputation in our community and we take this very seriously &ndash; delivering high-quality, high-value, and unparalleled customer service &ndash; always!Job Overview:We have a comprehensive marketing plan in place, We are seeking an experienced Marketing Specialist to implement and manage our CRM (Customer Relationship Management) system and run automated email marketing campaigns. You will be responsible for setting up, optimizing, and maintaining a CRM system tailored to our business needs, ensuring client engagement, retention, and lead nurturing.Key Responsibilities:CRM Management:<ul><li>Set up and configure a CRM system to track and manage client data.</li><li>Ensure the CRM system is optimized for efficient workflow and client segmentation.</li><li>Train team members on CRM usage and best practices.</li><li>Regularly update and clean the database to ensure data accuracy.</li></ul>Email Marketing Campaigns:<ul><li>Design, build, and execute automated drip email marketing campaigns.</li><li>Develop targeted email campaigns based on client segments, purchase history, and engagement data.</li><li>Analyze campaign performance and make data-driven decisions to optimize future campaigns.</li><li>Write engaging and relevant email copy that aligns with Profit Wise&rsquo;s brand and business goals.</li></ul>Client Engagement &amp; Nurturing:<ul><li>Create strategies to increase client retention through automated follow-ups, newsletters, and special promotions.</li><li>Segment clients based on their needs (e.g., tax clients, payroll clients) and ensure personalized communication.</li><li>Monitor open rates, click-through rates, and conversion rates to assess the effectiveness of campaigns.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience with CRM systems (HubSpot, Salesforce, Zoho, etc.).</li><li>Strong experience in email marketing and automation tools.</li><li>Excellent written communication and copywriting skills.</li><li>Strong analytical skills to interpret campaign performance data.</li><li>Familiarity with email marketing regulations and best practices (CAN-SPAM, GDPR compliance).</li><li>Ability to work independently, meet deadlines, and manage multiple projects simultaneously.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Bonus structure.</li><li>401k Matching</li><li>Health Insurance</li><li>Opportunity for growth and professional development.</li><li>Collaborative team culture.</li></ul>How to Apply:Please send your resume and a cover letter detailing your experience with CRM systems and email marketing campaigns to [Sharon@profitwiseaccounting.biz. Include examples of past campaigns and metrics.Our Core Values:<ul><li>We Are Inspirational &mdash; We look at how we conduct business in a very specific way. Everything that we do is bigger than we are. We show up to accomplish the things that will make our team more impactful, our client&rsquo;s businesses stronger, and to chase our potential so that we can achieve our personal, professional, and financial goals.</li><li>We Are Disciplined &mdash; We do the things we say we&rsquo;re going to do. This dedication to discipline starts at the individual level.But we don&rsquo;t just think or talk about discipline, we pursue it through our actions. We train every single day in order to continue learning and growing to reach and then further stretch our potential.</li><li>We Are Accountable &mdash; Accountability is central to success. We&rsquo;re in the business of holding ourselves and our clients highly accountable to their goals. True growth doesn&rsquo;t happen by accident. We believe that extreme accountability yields extraordinary results.</li><li>We Are Aligned &mdash; This value is my favorite. We only hire growth oriented people. We can&rsquo;t grow if our team members aren&rsquo;t serious about their own personal, professional, and financial growth. When we are all in alignment about goals, opportunities, areas of improvement, we can all win. Our teams, our clients, our entire organization is poised to win when we approach our business with an aligned mindset.</li><li>We Are Results &mdash; At the end of the day, we are a business. Our clients hire us to grow their businesses, so every service offering we provide is designed to do one thing: deliver results. Being results-oriented as a core value focuses our thinking and helps us make good decisions.</li><li>We Foster Continuous Learning &ndash; We are dedicated to creating a life-long learning environment whereby every individual is given the encouragement and opportunity to cultivate knowledge, enhance career development and achieve personal growth.</li><li>Client Service &ndash; We have a passion for knowing our clients and their needs, for building lasting and mutually beneficial client relationships and for providing comprehensive services that help them create competitive advantages.</li></ul>Job Types: Full-time, ContractPay: $22.00 - $29.00 per hourBenefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Huntsville, AL 35801

CRM and Email Marketing Specialist

CO/LAB LosAngeles

Job Overview:We are looking for a Mid&ndash;Senior Level GoHighLevel (GHL) Specialist with strong hands-on experience in setting up systems, creating advanced workflows, and managing end-to-end marketing automation. The ideal candidate should be confident in using the GoHighLevel platform to build scalable solutions that support both marketing and sales teams.Key Responsibilities:<ul><li>Set up and manage accounts on GoHighLevel</li><li>Design and implement advanced workflows, automations, and triggers</li><li>Build and optimize sales funnels, landing pages, and forms</li><li>Manage CRM pipelines, lead tracking, and segmentation</li><li>Develop and manage email/SMS campaigns and automation sequences</li><li>Integrate third-party tools (Zapier, Stripe, Twilio, etc.)</li><li>Analyze performance and continuously optimize funnels and workflows</li><li>Troubleshoot technical issues and improve system efficiency</li></ul>Requirements:<ul><li>2&ndash;5 years of relevant experience in CRM / marketing automation</li><li>Proven hands-on experience with GoHighLevel</li><li>Strong expertise in workflow automation and funnel building</li><li>Solid understanding of digital marketing concepts (lead generation, conversion, etc.)</li><li>Experience with integrations and API-based tools</li><li>Strong analytical, problem-solving, and communication skills</li></ul>Preferred Qualifications:<ul><li>Experience working in a digital marketing agency</li><li>Exposure to international clients and campaigns</li><li>Knowledge of conversion optimization and A/B testing</li></ul>Work Location: Remote

GoHighLevel (GHL) Specialist

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