cruise coordinator

Destination Careers

<div>
 <strong>
  Job Title: Cruise Travel Specialist
  <br/>
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 Remote
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented
 <strong>
  Cruise Travel Specialist
 </strong>
 to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you&rsquo;ll guide travelers in finding the perfect itinerary.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Recommend cruise lines, ships, and itineraries based on client preferences.
  </li>
  <li>
   Coordinate pre- and post-cruise travel, including flights and hotel stays.
  </li>
  <li>
   Book specialty dining, excursions, and onboard experiences.
  </li>
  <li>
   Track promotions, upgrades, and loyalty program benefits.
  </li>
  <li>
   Maintain expert-level knowledge of major cruise lines and destinations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior experience booking or selling cruises (preferred).
  </li>
  <li>
   Strong knowledge of ocean and river cruise options.
  </li>
  <li>
   Ability to work independently and stay organized.
  </li>
  <li>
   Excellent customer service and upselling skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Remote role with flexible scheduling.
  </li>
  <li>
   Cruise-specific travel perks, FAM trips, Hotel &amp; Resort discounts
  </li>
  <li>
   Access to exclusive industry tools and support from a dedicated team.
   <br/>
   <br/>
  </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Cruise Booking Specialist | Virtual

Atlantis Holiday LLC

<p>We are looking for a Cruise Holidays Supervisor who oversees daily operations and guest experiences within a specific department (such as housekeeping, guest services, or events). Responsibilities include managing staff, enforcing health and sanitation standards, resolving passenger issues, and coordinating schedules to ensure smooth, high-quality vacation services.</p><p>Because cruise lines segment these roles, the specific duties depend on the department. The primary supervisory positions and their core responsibilities include:</p><p><i><b>Key Responsibilities:</b></i></p><ul><li>Conduct routine checks of staterooms, crew quarters, and public spaces to ensure impeccable cleanliness.</li><li>Direct cabin attendants and cleaners, manage shift schedules, and assign daily workloads.</li><li>Monitor strict hygiene, sanitation, and safety regulations (e.g., USPH / VSP standards).</li><li>Oversee Guest Services Ambassadors to ensure smooth embarkation, debarkation, and check-in processes.</li><li>Respond to passenger inquiries, address complaints, and ensure high-level concierge support is provided.</li><li>Plan and coordinate onboard events, weddings, and group bookings, and provide specialized concierge services to VIPs.</li><li>Meet with group leaders and suite guests to guarantee their needs are met throughout the cruise.</li></ul><p><i><b>Requirements &amp; Qualifications:</b></i></p><ul><li>Previous supervisory or management experience in an upscale hotel, resort, or cruise line.</li><li>Exceptional communication, conflict-resolution, and the ability to multitask in a fast-paced, multicultural environment.</li><li>A clean background check, valid maritime medical certification.</li><li>Minimum 3 years&rsquo; UAE experience as a Cruise Travel Consultant.</li><li>Graduate of Bachelor&rsquo;s degree with attested education certificates.</li><li>Proficient in Arabic and English both written and oral. Other foreign languages are an advantage.</li><li>Computer literate, excellent in MS Office &amp; other search engines.</li><li>Cultivate a deep enthusiasm for travel and discovering new destinations.</li><li>Showcase exceptional organizational skills with a keen eye for detail.</li><li>Proficient in goal-setting, establishing realistic timelines for success.</li><li>Minimize distractions to ensure focused work.</li></ul><p>Work Location: In person</p>

Cruise Holidays Supervisor

Cruise Planners HQ

<div>
 Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour, and resort company. Cruise Planners has been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the past 10 years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology. Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry&rsquo;s top executives. Cruise Planners Home Office has won awards such as Coolest Offices and Top Places to Work in South Florida by Sun Sentinel and South Florida Business Journal.
 <br/>
 <br/>
 <ul>
  <li>
   Candidates must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa**
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This position is responsible for handling a wide range of finance related tasks associated with cash receipts, cash posting and investigating discrepancies to eliminate unapplied payments.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Record daily wire and ACH transactions in NetSuite, including updates to the deposit log and general ledger.
  </li>
  <li>
   Sort and process mail, create both manual deposits and lockbox deposits and scan all relative information for posting.
  </li>
  <li>
   Follow up with vendors to obtain missing remittance information
  </li>
  <li>
   Upload payments from Paymode and researching any discrepancies.
  </li>
  <li>
   Maintain an accurate master deposit log to support timely reconciliation and audit readiness.
  </li>
  <li>
   Post commission deposits to the respective deposit log timely and accurately.
  </li>
  <li>
   Monitor cash repository accounts to ensure that activity is being posted to the correct GL accounts.
  </li>
  <li>
   Record batch credit card &amp; CVENT journal entries daily.
  </li>
  <li>
   Reconcile credit card repository account daily.
  </li>
  <li>
   Reconcile V3V5 weekly &ndash; cash receipts journal and the commission recall journal to ensure that all deposits reconcile in both MCP and general ledger.
  </li>
  <li>
   Review customer service tickets daily for questions on agent coop, missing commissions, and other ancillary deposit questions
  </li>
  <li>
   Provide customer service by assisting with phone calls regarding agents and vendor inquiries.
  </li>
  <li>
   Process ACH returns for commission payments to agents due to closed or incorrect bank information.
  </li>
  <li>
   Research unapplied payments by obtaining and reviewing remittance information to determine the appropriate deposit classification (coop, override, or commission)
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <em>
   The items listed above are intended to provide an overview of the essential functions of the job.
   <br/>
   <br/>
  </em>
 </em>
 <em>
  <em>
   This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.
   <br/>
   <br/>
  </em>
 </em>
 <strong>
  <strong>
   Competencies
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Highly organized with the ability to accurately identify, prioritize, and process a high volume of deposits in a timely manner.
  </li>
  <li>
   Proficient in Microsoft Excel, including VLOOKUPs and pivot tables.
  </li>
  <li>
   Highly organized with the ability to manage multiple priorities and meet deadlines.
  </li>
  <li>
   Strong time management and attention to detail.
  </li>
  <li>
   Ability to research and resolve payment discrepancies and reconciliation issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate degree/bachelor's degree preferred
  </li>
  <li>
   2+ years of Accounts Receivable experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   This is a hybrid role (Remote: Mondays and Fridays, Onsite: Tuesdays, Wednesdays and Thursdays)
   <br/>
   <br/>
  </strong>
 </strong>
 <em>
  <em>
   Cruise Planners provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities or team members. This policy applies to all terms and conditions of employment.
  </em>
 </em>
</div>


Accounts Receivable Specialist - (Hybrid)

American Cruise Lines

<div><div><b>Junior Data Analyst</b></div>
<div></div><div>American Cruise Lines, the largest cruise line in the United States, is looking to add a Junior Data Analyst to our corporate team. The position supports all master data and reporting strategies within the organization. This position is based in our home office found in the picturesque shoreline town of Guilford, CT.</div>
<div></div><div><div>At American Cruise Lines, we are driven by our values&mdash;<b>Optimism, Commitment, Patriotism, and Merit. </b>These values shape our culture, our service, and our people, guiding us as we work together to <i>Share America&rsquo;s Story on the Finest American Ships.</i></div>
<div></div><div><b>Responsibilities:</b></div>
<ul><li><div>Ensuring successful execution of ETL jobs and report accuracy.</div>
</li><li><div>Provide quality assurance of imported data.</div>
</li><li><div>Processing confidential data and information according to guidelines.</div>
</li><li><div>Report development and analysis across multiple platforms.</div>
</li><li><div>Managing the reporting environment, including data sources and user permissions.</div>
</li><li><div>Active participation in UAT strategies for supported application change management.</div>
</li><li><div>Troubleshooting the reporting database environment and reports.</div>
</li><li><div>Training end users on new reports and dashboards.</div>
</li><li><div>Ability to work in and adhere to tight deadlines in a fast-paced environment.</div>
</li></ul><div><b>Required Skills/Abilities:</b></div>
<ul><li><div>Bachelor&rsquo;s degree.</div>
</li><li><div>1-2 years of work experience as a data analyst or in related field is preferred.</div>
</li><li><div>Ability to translate business requirements into non-technical, lay terms.</div>
</li><li><div>Demonstrated experience in handling large data sets and relational databases.</div>
</li><li><div>High-level written and verbal communication skills.</div>
</li><li><div>Must be located within commutable distance of Guilford, CT.</div>
</li></ul><div><b>Preferred Qualifications:</b></div>
<ul><li><div>MS SQL.</div>
</li><li><div>Tableau reporting.</div>
</li><li><div>SQL Server Reporting Services (SSRS).</div>
</li><li><div>Google Analytics.</div>
</li></ul></div><div><b>Why Join American Cruise Lines?</b><br>
At American Cruise Lines, our people are the driving force behind our success. As the nation&rsquo;s leader in U.S. river cruising, we&rsquo;re experiencing rapid growth &mdash; and we're investing in top talent to grow with us. When you join our team, you&rsquo;ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.</div>
<div></div><div>Applicant Acknowledgment<br>
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.</div>
<div><br>
Equal Opportunity Employer<br>
<i>American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. &lrm;American Cruise Lines bases all employment decisions on business needs, job requirements, and individual &lrm;qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. &lrm;This policy applies to all aspects of employment and employment decisions, including, but not limited to, &lrm;hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access &lrm;to benefits.&lrm;</i></div>
<div><br>
<i>*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.</i></div></div>

Junior Data Analyst

Carnival Cruise Line

<div>
 We are seeking a forward thinking and results driven Manager, Strategic Sourcing &amp; Planning to As a Crew Scheduling Coordinator, you will be responsible for managing and optimizing the allocation of human resources within an organization. Your primary objective will be to ensure that the right number of employees, with the right skills, are available at the right times to meet operational needs and achieve business goals. You will utilize data analysis, forecasting techniques, and workforce management tools to develop efficient staffing plans and strategies for all seagoing Hotel, Deck and/or Engine. Position works constantly with Shipboard Workforce planners to ensure short-term planning are aligned. Closely collaborates with shipboard and shoreside leadership teams to ensure the vessel is always manned with the appropriate talent required to run the onboard Hotel, Deck and/or Engine operation. Collaborates with department management on core team schedules. This position is also responsible for maintaining employee records in CPS, working closely with onboarding and travel team. You must be diligent and proactive, ensuring that manning shortage does not occur and if it does it is quickly resolved. S/he should be able to learn and utilize systems as well as stay current with system enhancements while actively contributing to develop new tools to optimize efficiency of workforce planning.
 <br/>
 <br/>
 <strong>
  Essential Functions:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Workforce planning: Develop comprehensive workforce plans that align with organizational goals and objectives. Maintain required manning levels fleet wide. Closely liaises the Hotel, Deck and/or Engine department managers to review core team schedules. Review crew rotations each day and make adjustments as needed, taking into consideration requests submitted by team members on board and off board
  </li>
  <li>
   Data Analysis: Collect, analyze, and interpret workforce data including historical trends, turnover rates, productivity metrics, and future projections. Utilize statistical models and forecasting techniques to predict staffing needs and identify potential gaps or surpluses. Ensure that all data related to crew assignments is kept up to date and accurate.
  </li>
  <li>
   Resource Allocation: Determine optimal staffing levels for different departments and job roles based on budget constraints and business priorities. Make recommendations for reallocating resources as needed.
  </li>
  <li>
   Special projects/Dry Docks/ Startups: Collaborate with departments and schedule additional crew members based on project needs. Communicate with crew and onboarding team to ensure any additional required documentation is up to date.
  </li>
  <li>
   Compliance: Stay informed about relevant regulations, legal requirements and industry standards related to workforce management. Work closely with onboarding team/recruiters to ensure all newly hired and returning team members are in possession of the required documentation to join their assigned vessels, such as travel documentation, visas, medicals, trainings, licenses etc. Liaise with the travel department in Miami/offshore to arrange for joining flights in accordance with company policies.
  </li>
  <li>
   Communication: Maintain effective communication with shipboard and shoreside teams, onboarding team and team members, responding to emails in timely manner.
  </li>
  <li>
   Continuous Improvement: Monitor workforce performance metrics and evaluate the effectiveness of staffing plans and scheduling strategies. Identify areas for improvement and implement process enhancements to optimize workforce utilization and productivity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills &amp; Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical and problem-solving skills with the ability to interpret complex data and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels. Proficiency in data analysis tools, such as Excel. Experience with workforce management software and scheduling systems is a plus. Demonstrated ability to work collaboratively with team members in a demanding, high-stress environment.
  </li>
  <li>
   Proficiency with Microsoft Outlook, Word &amp; Excel.
  </li>
  <li>
   In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s degree required. Bachelor&rsquo;s degree preferred.
  </li>
  <li>
   3+ years of customer service and/or logistical experience required
  </li>
  <li>
   Previous crew scheduling or cruise experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 Travel: No travel
 <br/>
 <br/>
 Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
 <br/>
 <br/>
 Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
 <br/>
 <br/>
 This position is classified as &ldquo;remote.&rdquo; As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival&rsquo;s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC
 <br/>
 <br/>
 Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
 <br/>
 <br/>
 At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
 <br/>
 <br/>
 <ul>
  <li>
   Health Benefits:
  </li>
  <ul>
   <li>
    Cost-effective medical, dental and vision plans
   </li>
   <li>
    Employee Assistance Program and other mental health resources
   </li>
   <li>
    Additional programs include company paid term life insurance and disability coverage
   </li>
  </ul>
  <li>
   Financial Benefits:
  </li>
  <ul>
   <li>
    401(k) plan that includes a company match
   </li>
   <li>
    Employee Stock Purchase plan
   </li>
  </ul>
  <li>
   Paid Time Off
  </li>
  <ul>
   <li>
    Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.
   </li>
   <li>
    Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
   </li>
   <li>
    Sick Time &ndash; All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
   </li>
  </ul>
  <li>
   Other Benefits
  </li>
  <ul>
   <li>
    Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
   </li>
   <li>
    Personal and professional learning and development resources including tuition reimbursement
   </li>
   <li>
    On-site Fitness center at our Miami campus
    <br/>
   </li>
  </ul>
 </ul>
 #CCL
 <br/>
 <br/>
 Remote
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world&rsquo;s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
 <br/>
 <br/>
 Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
 <br/>
 <br/>
 In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
 <br/>
 <br/>
 Carnival Corporation &amp; plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
 <br/>
 <br/>
 https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
 <br/>
 <br/>
 https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
 <br/>
 <br/>
</div>


Coordinator, Crew Scheduling

Disney Experiences

<div><p><b>About the Role:</b></p><p>
The SVP, Commercial Technology is a senior executive leader responsible for defining and driving the end-to-end strategy for commercial technologies that power Disney Experiences' global portfolio of theme parks, resorts, cruise, vacation, travel, retail, and consumer businesses. This role sets the vision for how commercial platforms, products, and capabilities enable revenue growth, guest engagement, and operational excellence across a diverse, highly integrated ecosystem of experiences and consumer touchpoints, ensuring technology is a strategic differentiator for the segment.</p><p><b>
Responsibilities:</b></p><p>
This executive is accountable for the financial and operational performance of Commercial Technology, developing and executing a cohesive strategy for platforms and solutions leveraged across Disney Experiences to support sales, distribution, pricing, inventory, and guest commerce journeys. The SVP provides full leadership for multiple Director and Vice President leaders and their teams, evaluates key business and organizational challenges, and delivers innovative, scalable technology solutions within broad company policies and strategies. Success in this role requires a strategic, influential, and persuasive leader with strong financial acumen, deep business insight, and the ability to inspire and align diverse stakeholders around a compelling technology vision.</p><ul><li><p>
Develop and continuously refine a segment-wide commercial technology strategy and roadmap that advances short- and long-term business goals for Disney Experiences, including theme parks, resorts, cruise, vacation, and consumer products.</p></li><li><p>
Provide primary accountability for the financial performance of commercial technology platforms, including budgeting, investment prioritization, and value realization across multiple lines of business and regions.</p></li><li><p>
Lead and develop a high-performing leadership bench of Director and Vice President leaders, setting clear expectations, providing continuous coaching and feedback, and fostering a culture of growth, inclusion, and authentic leadership.</p></li><li><p>
Inspire individual and business success by articulating and communicating a compelling vision for commercial technology that generates excitement, optimism, and a shared sense of purpose across teams and partners.</p></li><li><p>
Define strategies, expectations, and priorities that translate business objectives into actionable technology outcomes, ensuring teams can activate effectively in service of those outcomes.</p></li><li><p>
Evaluate complex business and organizational challenges and champion innovative, scalable solutions that align with enterprise architecture, security, and operational standards while advancing commercial capabilities.</p></li><li><p>
Partner closely with senior business and technology executives to align commercial technology investments with segment and enterprise roadmaps, ensuring platform-centric, guest- and customer-focused solutions.</p></li><li><p>
Promote a coaching mindset and open, honest communication, establishing ways of working that enable feedback to flourish and support career aspirations for leaders and their teams.</p></li><li><p>
Model care and compassion, making people a priority and creating an environment where Disney values are experienced daily, encouraging creative problem solving and ensuring every voice is heard.</p></li><li><p>
Ensure commercial technology organizations operate with strong financial discipline, risk management, and operational excellence, including performance metrics, reliability, and continuous improvement.</p></li></ul><p><b>
Required Qualifications:</b></p><ul><li><p>
Proven executive experience leading large-scale technology organizations with accountability for commercial, commerce, or revenue-generating platforms in a complex, matrixed environment.</p></li><li><p>
Demonstrated ability to think strategically and apply deep business insight to advance organizational goals, particularly in travel, hospitality, retail, or consumer-focused industries.</p></li><li><p>
Track record of developing and executing multi-year technology strategies and roadmaps that deliver measurable financial and operational outcomes.</p></li><li><p>
Strong financial acumen with primary accountability for budgets, investment portfolios, and performance of technology functions, lines of business, or regions.</p></li><li><p>
Exceptional leadership capabilities, including the ability to lead other executives and multiple layers of leaders, inspire high performance, and build inclusive, high-trust cultures.</p></li><li><p>
Highly influential and persuasive communicator, skilled at engaging senior stakeholders, aligning diverse interests, and presenting complex technology and financial topics to executive audiences.</p></li><li><p>
Experience overseeing delivery of highly integrated, scalable, resilient, and mission-critical solutions in heterogeneous technology environments.</p></li><li><p>
Ability to navigate ambiguity and lead through change, setting clear priorities and driving execution across globally distributed teams.</p></li><li><p>
Minimum 15 years of progressive experience in technology leadership roles, including 7+ years leading managers and senior leaders in large-scale organizations.</p></li></ul><p><b>
Education</b></p><ul><li><p>
Bachelor's Degree or higher in Computer Science, Engineering, Information Systems, Business, or a related field.</p></li><li><p>
Advanced degree (e.g., MBA or relevant technical master's) with a focus on technology management, strategy, or finance preferred</p></li></ul><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Executive leadership experience in commerce platforms and products/pricing/inventory domains supporting large-scale consumer or guest experiences.</p></li><li><p>
Background in travel, hospitality, theme parks, or cruise industries, with familiarity in guest-centric digital and physical experience integration.</p></li><li><p>
Experience leading organizations that leverage modern architectures (e.g., APIs, microservices, event-driven patterns) and cloud-based platforms at scale.</p></li></ul><br>
<p></p>
The hiring range for this position in Orlando FL is $369,500 to $495,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate&rsquo;s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.</div>

SVP, Commercial Technology

<p>We are looking for an Executive Supervisor for travel and tourism company who manages daily operations, leads sales, and ensures service excellence. They bridge frontline staff and management by coordinating client bookings, supervising team performance, and driving revenue growth across a wide array of travel products and packages.</p><p><i><b>Key Responsibilities:</b></i></p><ul><li>Manage frontline travel consultants and agents, monitor individual sales targets, and coordinate training on new travel products and policies.</li><li>Oversee end-to-end travel solutions (flights, hotels, visas, and itineraries), and handle escalated customer inquiries to ensure maximum satisfaction.</li><li>Negotiate contracts and manage relationships with key travel suppliers, airlines, cruise lines, and Destination Management Companies (DMCs).</li><li><b>O</b>Review bookings and itineraries to ensure they meet company standards and comply with industry laws and regulations.</li></ul><p><i><b>Required Qualifications:</b></i></p><ul><li>Typically 3 to 6 years of experience in the travel/tourism industry, with at least 1-2 years in a supervisory or senior consultant role.</li><li>Proficiency in reservation systems and Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, alongside experience with CRM platforms.</li><li>Exceptional negotiation, conflict resolution, and communication skills.</li><li>Graduate of Bachelor&rsquo;s degree with attested education certificates.</li><li>Proficient in Arabic and English both written and oral. Other foreign languages are an advantage.</li><li>Must have hands-on experience in online sales and digital promotion of travel products</li><li>Computer literate, excellent in MS Office &amp; other search engines.</li><li>Minimum of 3+ years experience in a fast-paced, e-Commerce business.</li><li>Hands-on experience in managing and maintaining e-Commerce websites/portals.</li><li>Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders, product development, competitive strategies, consumer research, industry trends and usability best practices.</li><li>Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.</li><li>Familiarity with web design and a keen eye to detail.</li><li>Excellent communication and collaboration skills.</li><li>Analytical and multitasking skills.</li></ul><p>Work Location: In person</p>

Executive Supervisor

Search 963+ Cruise coordinator jobs near you this June. New roles added regularly across leading industries. Apply today.