cruise coordinator

American Cruise Lines

<div>
 American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
 
 
 The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests&rsquo; expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
 
 
 At American Cruise Lines, we are driven by our values&mdash;
 
 Optimism, Commitment, Patriotism, and Merit
 
 . These values shape our culture, our service, and our people, guiding us as we work together to
 
 Share America&rsquo;s Story on the Finest American Ships.
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
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 Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
 </li>
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 Assists Hotel Manager as directed.
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 Assists Dining Room Manager during all meal services.
 </li>
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 Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
 </li>
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 Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
 </li>
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 Present and available during all meal services, either front or back of house including secondary dining outlet.
 </li>
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 Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
 </li>
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 Assists with stateroom inspections.
 </li>
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 Prepares for turnaround day process.
 </li>
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 Oversees bar operations and manages wine/liquor inventory.
 </li>
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 Displays leadership and maintains professional presence.
 </li>
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 Visible and available to all guests and crew.
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 Holds officers and crew accountable to American Cruise Lines&rsquo; standards.
 </li>
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 Complies with American Cruise Lines&rsquo; Operations Manual, service standards, and procedures.
 </li>
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 Assesses the performance of the management team and provides immediate corrective feedback.
 </li>
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 Anticipates the needs of guests and crew.
 </li>
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 Responds quickly to guest requests and ensures follow through of service delivery.
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 Identifies problems, resolves immediately, and requests home office support as needed.
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 Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
 </li>
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 Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
 </li>
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 Assists ship officers in achieving weekly sales goals.
 </li>
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 Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
 </li>
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 Maintains sanitation and cleanliness standards of crew rooms.
 </li>
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 Monitors shipboard business transactions, accounting, timecards, and home office reporting.
 </li>
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 Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
 </li>
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 Tracks all hotel maintenance items and ensures completion.
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 Creates consistent and positive crew experiences to improve employee retention.
 </li>
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 Perform bartending duties as needed with other management personnel
 
 
 
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 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management or Hotel &amp; Restaurant Management is preferred.
 </li>
 <li>
 Proficiency in Microsoft Office Suite applications.
 </li>
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 Business degree may be considered with management and hospitality experience.
 </li>
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 Military experience may be considered with management and hospitality experience.
 </li>
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 Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
 </li>
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 Strong organizational skills and excellent verbal and written communication skills (English).
 </li>
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 Available to travel and work a flexible schedule including long days for extended periods of time.
 </li>
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 Proficiency in Microsoft Office.
 </li>
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 US Coast Guard regulated pre-employment drug test.
 </li>
 <li>
 Transportation Worker Identification Credential (TWIC).
 </li>
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 Ability to perform the essential functions of the job with or without accommodation.
 
 
 
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 </ul>
 
 Attributes for Success:
 
 
 
 <ul>
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 Ability to motivate, train, and assess individual and team performance.
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 Superior time management.
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 Ability to manage and solve problems.
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 Sense of urgency in all passenger, crew, and home office requests.
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 Positive attitude and receptive to continuous performance feedback.
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 Consistent, accountable, confident, assertive, and committed.
 
 
 
 </li>
 </ul>
 
 Work Schedule:
 
 
 
 <ul>
 <li>
 7 Days per week while onboard the ship.
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 6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off
 </li>
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 This is a full-time, exempt position.
 
 
 
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 </ul>
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
 </li>
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 Ability to work around 12 hours per day.
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 Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20&rdquo; diameter hatch.
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 Ability to stand for your entire shift.
 </li>
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 Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
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 Ability to frequently bend, squat and reach.
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 Ability to live and work on board a vessel for extended periods of time.
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 Ability to use stairs frequently.
 
 
 
 </li>
 </ul>
 
 Compensation and Benefits:
 
 
 
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 <li>
 Competitive daily rate.
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 Health, dental, vision, and 401(k) with match.
 </li>
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 Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
 
 
 
 </li>
 </ul>
 Applicant Acknowledgment
 
 
 By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
 
 
 Equal Opportunity Employer
 
 
 
 American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. &lrm;American Cruise Lines bases all employment decisions on business needs, job requirements, and individual &lrm;qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. &lrm;This policy applies to all aspects of employment and employment decisions, including, but not limited to, &lrm;hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access &lrm;to benefits.&lrm;
 
 
 
 <ul>
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 Job sites across the nation.
 </li>
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 This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
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 </ul>
</div>

Assistant Hotel Manager

Safeguard America, Inc. d/b/a. Americas Transportation.com

Safeguard America / America&rsquo;s Transportation is a trusted passenger transportation company with over 20 years of experience servicing major cruise lines throughout South Florida. We proudly transport thousands of cruise guests each season &mdash; and now we&rsquo;re expanding our team as we take on full-service transfer operations for Carnival Cruise Line.We are hiring Meet &amp; Greet Agents to support Carnival Cruise Line bus transfers between the airport and cruise port.You&rsquo;ll be the first point of contact for cruise guests &mdash; greeting passengers, directing them to our check-in kiosk, coordinating bus loading, and helping ensure a smooth, organized transfer experience.What You&rsquo;ll Do<ul><li>Greet guests at airport baggage claim or port terminals</li><li>Direct passengers to our transfer check-in area</li><li>Assist with guest flow and bus coordination</li><li>Communicate with drivers and team members</li><li>Deliver friendly, professional customer service</li></ul>What We&rsquo;re Looking For<ul><li>Strong communication &amp; customer service skills</li><li>Reliable and punctual</li><li>Comfortable standing for long periods</li><li>Open availability (early mornings, weekends, holidays)</li><li>English required | Spanish a plus</li><li>Airport, port, hospitality, or cruise experience preferred</li></ul>Join a growing team supporting one of the world&rsquo;s leading cruise brands and help create a smooth, welcoming experience for every guest.Pay: From $16.00 per hourExperience:<ul><li>Cruise Port: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Preferred)</li></ul>Work Location: In person

Airport/Seaport Passenger Meet & Greet

Cox Automotive

<div>Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365. 
 
If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk! 
 
What's In It for You? 
 
Here's a sneak peek at the benefits you could experience as a Cox employee: 
<ul><li>
A competitive salary and top-notch bonus/incentive plans.</li></ul> 
<ul><li>
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.</li></ul> 
<ul><li>
Comprehensive healthcare, with multiple options for individuals and families.</li></ul> 
<ul><li>
Generous 401(k) retirement plans with company match.</li></ul> 
<ul><li>
Professional development and continuing education opportunities.</li></ul> 
<ul><li>
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li></ul> 
<ul><li>
Extra perks like pet insurance, employee discounts and much more.</li></ul> 
Check out all our benefits. 
 
What You'll Do 
 
You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will: 
<ul><li>
Assess and assign all open events.</li></ul> 
<ul><li>
Verify proper authorization has been obtained to dispatch the event.</li></ul> 
<ul><li>
Assign the appropriate and nearest service provider to make requested repairs.</li></ul> 
<ul><li>
Advise the customer of the estimated time of arrival and follow instructions according to their requirements.</li></ul> 
<ul><li>
Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.</li></ul> 
<ul><li>
Address problems and customer inquiries as they arise.</li></ul> 

Who You Are 
 
You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table: 
 
Minimum: 
<ul><li>
High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).</li></ul> 
<ul><li>
A strong knowledge of dispatching and multitasking.</li></ul> 

Preferred: 
<ul><li>
Degree in related discipline or industry experience</li></ul> 

Availability: 
<ul><li>
Class start date: June 1, 2026</li><li>
Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET</li><li>
Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift</li></ul> 
Help us keep the wheels turning and the engines humming. Join Cox today! 
 
USD 18.17 - 27.31 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
Application Deadline: 04/17/2026</div>

Breakdown Coordinator (Cox Fleet)

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