Three percent Pakistan

Job Title: Customer Service Representative (CSR)Job Summary: The Customer Service Representative will be responsible for handling customer inquiries, providing product/service information, resolving issues, and ensuring a high level of customer satisfaction.Key Responsibilities:<ul><li>Respond to customer calls, emails, and chats in a professional manner.</li><li>Assist customers with product/service-related questions and concerns.</li><li>Provide accurate information and resolve complaints efficiently.</li><li>Maintain records of customer interactions and transactions.</li><li>Follow communication guidelines and company policies.</li><li>Support team goals and contribute to overall service quality.</li></ul>Required Skills &amp; Qualifications:<ul><li>Strong communication and interpersonal skills.</li><li>Ability to handle pressure and remain calm with difficult customers.</li><li>Problem-solving attitude and active listening skills.</li><li>Basic computer knowledge and typing skills.</li><li>Previous customer service experience (preferred but not mandatory).</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Blu Sky VAS LLC

Job Title: Customer Service Representative &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi , Remote (Pakistan-based) Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AM (PKT) Salary: Rs 25,000 &ndash; Rs 40,000 per month + commissionsAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency providing back-office support, customer service, and digital marketing solutions to clients across the US and Canada. We are seeking confident, motivated, and target-driven Customer Service Representatives (CSRs) Remote with proven outbound sales and cold-calling experience to join our dynamic team.Key Responsibilities<ul><li>Outbound Cold Calling: Reach out to prospects in the US/Canada, introduce services, and generate qualified leads or sales.</li><li>Follow-Ups &amp; Inbound Support: Manage callbacks, nurture leads, and support referral inquiries.</li><li>Sales Targets: Consistently achieve daily/weekly call volumes, conversion rates, and revenue goals.</li><li>CRM Management: Accurately log all customer interactions, update statuses, and maintain clean records.</li><li>Team Collaboration: Share feedback, suggest improvements to scripts, and engage in ongoing coaching sessions.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;2+ years in outbound sales, BPO, or call center roles.</li><li>Communication: Excellent spoken English with persuasive and confident phone presence.</li><li>Resilience: Ability to handle objections and stay motivated to hit quotas.</li><li>Tech Skills: Familiarity with CRM systems, dialers, and basic office tools.</li><li>Availability: Comfortable working night shifts aligned with US/Canada hours.</li></ul>What We Offer<ul><li>Competitive Pay: Rs 25,000 &ndash; Rs 40,000/month + uncapped commissions &amp; bonuses.</li><li>Career Growth: Clear paths to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid training, regular coaching, and a collaborative culture.</li><li>Flexible Work Options: Remote (Pakistan-based).</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Work Location: Remote</li><li>Language Requirement: Fluent English (preferred)</li></ul>How to Apply Send your CV to hr@bluskyvas.com with the subject line: CSR &ndash; Outbound Sales Application.Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: Remote

CSR Remote

EMPIRE MAINTENANCE PVT LIMITED

we are looking for a new fresher person for our organizationJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are seeking a highly motivated and skilled Customer Service Representative with expertise in inbound/outbound calling. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to engage potential and existing customers effectively. This role focuses on proactive outreach to generate leads, follow up on inquiries, and promote products or services.Responsibilities:<ul><li>Conduct Inbound/outbound calls to potential and existing customers to promote products, services, or resolve issues.</li><li>Identify customer needs and provide appropriate solutions or information.</li><li>Follow up on leads and inquiries to nurture customer relationships.</li><li>Maintain detailed and accurate records of calls and customer interactions in CRM systems.</li><li>Meet or exceed daily and monthly inbound/outbound call and sales targets.</li><li>Handle objections professionally and escalate issues when necessary.</li><li>Collaborate with sales and marketing teams to align messaging and customer engagement strategies.</li><li>Provide feedback from customers to help improve products, services, and customer satisfaction.</li><li>Stay up-to-date with product knowledge, company policies, and industry trends.</li></ul>Qualifications:<ul><li>Proven experience in inbound/outbound calling and customer service roles.</li><li>Excellent verbal and written communication skills.</li><li>Strong persuasion and negotiation abilities.</li><li>Familiarity with CRM software and Microsoft Office Suite.</li><li>Must Having Bachelor's Degree</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Jacked Nutrition

Position Title: CSR (Customer Service &amp; Sales) Manager Department: Customer Service / Online Sales Reports To: Chief Operating Officer (COO) Location: E-11, Islamabad Employment Type: Full-Time1. Position OverviewWe are seeking a dynamic and results-driven CSR Manager to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.2. Key ResponsibilitiesCustomer Service Management<ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul>Online Sales Management<ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul>Collaboration &amp; Reporting<ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul>3. Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul>Why Join Us?<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000/month</li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul>To Apply: Please send your CV via IndeedJob Type: Full-timeWork Location: In person

CSR Manager

Mars BPO

Job Description:MARS BPO is hiring Call Center Executives for our in-house HVAC Campaign. The role involves generating qualified leads from U.S. customers through outbound calls. We&rsquo;re looking for candidates with excellent communication skills, confidence, and a professional attitude who can deliver results in a fast-paced environment.Responsibilities:<ul><li>Make outbound calls to U.S.-based customers</li><li>Engage professionally to identify potential leads for HVAC services</li><li>Maintain accurate data and call records</li></ul>Requirements:<ul><li>Strong English communication and listening skills</li><li>Minimum Intermediate qualification</li><li>Ability to work night shifts (6:00 PM &ndash; 4:00 AM)</li></ul>What We Offer:<ul><li>Market-competitive salary and attractive bonuses</li><li>Friendly and growth-oriented work environment</li><li>Regular training sessions to enhance skills</li></ul>If you&rsquo;re ready to grow your career and be part of a professional sales team, Apply now and join MARS BPO Karachi today!Office Timings:<ul><li>6:00 PM &ndash; 4:00 AM (Night Shift)</li></ul>Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Iron Road Logistics

IRONROAD LOGISTICS is hiring Sales Team members!We&rsquo;re building a powerhouse sales team to connect with carriers, close deals, and grow our dispatch network across the USA &amp; Canada. If you&rsquo;ve got the drive to sell and the hustle to win, we want you on our side.Logistics &amp; dispatch industry experience a plusCompetitive pay + commissionsApply: careers@ironroadlogistics.comWhatsApp: 03035239042#SalesJobs #Hiring #Logistics #IronRoadLogistics #DispatchJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Search 269+ Csr jobs near you this October. New roles added regularly across leading industries. Apply today.

269 csr jobs NEAR_ME

CSR

CSR Remote

csr

CSR

CSR Manager

CSR

CSR