Infinite Hauls

Job description:We&rsquo;re Hiring: Freight Brokerage Manager USA MarketJoin our expanding logistics &amp; Freight team as a Freight Brokerage CSRSalary Range: 40,000 &ndash; 70,000 (based on experience)Perks &amp; Benefits: Medical Allowance* Paid Annual Leaves Fuel Allowance Conveyence only for Females Career Growth Opportunities*After probation periodRequirements: Must have prior experience in USA Dialling *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 06:00pm to 03:00amOnsite PositionLocation: DHA Phase 6 Khy e Ittehad Karachi Contact: +1Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

AV Private Limited

Job SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product/service information, and maintaining positive customer relationships through excellent communication and problem-solving skills.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media professionally and promptly.</li><li>Handle customer complaints and provide appropriate solutions within the given time frame.</li><li>Maintain accurate customer records and update information in CRM/HRMS systems.</li><li>Provide complete and accurate information about company products and services.</li><li>Follow communication procedures, guidelines, and company policies.</li><li>Escalate unresolved issues to the relevant department when necessary.</li><li>Meet individual and team performance targets.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Coordinate with internal departments to ensure customer satisfaction.</li><li>Prepare daily and weekly reports related to customer interactions and complaints.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Proven experience in Customer Service, Call Center, or BPO industry is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office and CRM software.</li><li>Strong listening and negotiation skills.</li><li>Ability to work in rotational shifts if required.</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Think Higher Consultants

Job SummaryWe are looking for a motivated and customer-focused CSR Officer to join our team. The ideal candidate will be responsible for handling client coordination, maintaining records, and ensuring smooth communication throughout the service process. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.This is a full-time, office-based position located at Giga Mall, DHA Phase II, Islamabad.Key Responsibilities<ul><li>Communicate with clients to gather required information and ensure timely follow-ups.</li><li>Review submitted documents and records for completeness and accuracy.</li><li>Maintain and update customer information in internal systems and databases.</li><li>Coordinate with internal departments and external entities regarding ongoing cases and processes.</li><li>Schedule appointments, meetings, and related activities as required.</li><li>Provide regular updates and support to clients regarding their case or application status.</li><li>Ensure all records and confidential information are maintained in an organized and secure manner.</li><li>Handle customer queries professionally through calls, emails, and messages.</li><li>Assist management with reporting, administrative coordination, and daily operational tasks.</li><li>Stay informed about company procedures, compliance standards, and service updates.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>3&ndash;4 years of experience in customer service, coordination, administration, or client handling roles.</li><li>Strong communication and interpersonal skills.</li><li>Good command of MS Office and online management systems.</li><li>Ability to manage multiple tasks and meet deadlines effectively.</li><li>Strong attention to detail and problem-solving abilities.</li><li>Ability to work independently and within a team environment.</li></ul>Work Location: In person

CSR Officer

London Aesthetics & Rejuvenation Centre

Location: DHA Phase 3, Lahore London Aesthetics &amp; Rejuvenation CentreWe are looking for a confident and well-spoken Female CSR to join our team at London Aesthetics &amp; Rejuvenation Centre. If you have strong communication skills and a professional attitude, we&rsquo;d love to hear from you!Job Responsibilities:<ul><li>Handle client calls, WhatsApp, and inquiries</li><li>Guide clients about treatments and services</li><li>Manage appointments and follow-ups</li><li>Maintain customer records</li><li>Ensure excellent client dealing and satisfaction</li></ul>Requirements:✅ Female candidate only ✅ Good communication &amp; interpersonal skills ✅ Basic computer &amp; WhatsApp knowledge ✅ Professional and confident personality Freshers can also applyWhat We Offer:Attractive salary package Career growth opportunities Professional work environmentWork Location: In person

Hiring – Female CSR

VOLTRO By Falkenherz

Job Description: Operations &amp; Support (L2) Department: Operations Reports To: Head of Operations / BU Head Location: Local (On-site)Role Overview The Operations &amp; Support (L2) role is responsible for managing day-to-day technical operations while ensuring timely and SLA-compliant support delivery across customer accounts. This position bridges field operations and technical support by overseeing technicians, hardware lifecycle management, and advanced troubleshooting across hardware and software platforms. The role requires strong hands-on knowledge of IoT hardware, telematics devices, SIM management, and FAMS platforms. The individual will act as the escalation point for L2 support issues and ensure smooth coordination between field teams, L3 technical teams, and account management.Key ResponsibilitiesA. Operations ManagementManage and coordinate on-field technicians and installation schedules. Oversee device installations, replacements, removals, and maintenance activities. Ensure quality control of field deployments and service standards. Manage SIM inventory, allocation, activation, and deactivation. Handle hardware procurement planning and stock management. Maintain accurate inventory records (devices, accessories, SIMs, etc.)Perform hardware configuration and pre-deployment setupEnsure proper documentation of installations and asset taggingManage customer account creation, device mapping, and configuration in FAMS platformsB. Technical Support (L2)Ensure SLA compliance for all assigned support tickets Monitor and manage ticket queues (L1, L2, L3) Perform advanced troubleshooting for hardware and software-related issues Analyze recurring technical problems and propose corrective actions Assign and prioritize tickets based on severity and business impact Route tickets to L3, Account Managers, or other internal stakeholders as required Provide technical guidance to L1 support team Conduct root cause analysis for escalated incidents Ensure proper ticket documentation and resolution notesCoordinate with Account Managers on customer-related escalations Liaise with Procurement for hardware and SIM requirements Work with Technical/L3 teams on complex system issues Support finance/admin with asset reconciliation when requiredRequired Skills &amp; Competencies Strong understanding of IoT / telematics hardware and installation processes Good knowledge of SIM management and telecom coordination Hands-on experience with hardware troubleshooting (GPS devices, sensors, trackers, etc.) Strong software troubleshooting capabilities Familiarity with SaaS platforms and ticketing systems Ability to manage technicians and field teams Strong analytical and problem-solving skills Excellent organizational and coordination abilities Ability to work under SLA-driven environmentsExperience &amp; Qualifications 3&ndash;5 years of experience in technical operations or L2 support role Experience in IoT, telematics, fleet management, or SaaS-based platforms preferred Diploma or Bachelor&rsquo;s degree in Engineering, IT, or related field preferredKey Performance Indicators (KPIs) SLA compliance rate Ticket resolution time Installation turnaround time Device uptime percentage Stock accuracy &amp; inventory control Reduction in recurring technical issuesPay: Rs150,000.00 - Rs170,000.00 per monthWork Location: In person

L2 CSR

Service Air

<div>Essential Job Duties:<ul><li>
Maintaining the daily schedule for both service techs and installation teams</li><li>
Answering incoming calls Booking jobs for service department</li><li>
Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills required</li></ul> 
Requirements &amp; Qualifications:<ul><li>
1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience</li><li>
Proactive &amp; accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detail</li><li>
Excellent communication and customer service skills especially under pressure</li><li>
Familiarity with Service Titan and HVAC dispatching is ideal (will train for right person)</li><li>
Team player who is a self-starter and able to learn independently</li><li>
Confident in utilizing and learning new software programs</li><li>
Geographical knowledge of service area or map reading skills</li><li>
High school diploma or general education degree (GED)</li><li>
Must enjoy helping and working with others</li></ul> 
Experience: Dispatching: 1-3+ years (Preferred)</div>

Dispatcher/CSR

Luminey

Customer Support Representative (CSR)Company: Bin Khalid Group (BKG) Location: Bahria Town, Lahore Job Type: Full-Time (Onsite) Experience Required: 3&ndash;5 YearsBin Khalid Group (BKG) is seeking a professional and customer-oriented Customer Support Representative (CSR) to become part of our growing team. The selected candidate will play a key role in managing customer communications, resolving queries efficiently, and ensuring a positive customer experience through timely and effective support services.Key Responsibilities<ul><li>Respond to customer queries via phone calls, emails, and face-to-face interactions</li><li>Address customer concerns and complaints professionally while ensuring prompt resolution</li><li>Maintain detailed and accurate records of customer communications, feedback, and transactions</li><li>Follow up with customers to confirm issue resolution and overall satisfaction</li><li>Collaborate with internal departments to resolve customer-related matters effectively</li><li>Build and maintain strong relationships with clients through exceptional service</li><li>Ensure high standards of customer engagement and support at all times</li></ul>Requirements<ul><li>3&ndash;5 years of experience in Customer Support or a similar CSR role</li><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and customer service abilities</li><li>Effective problem-solving and multitasking capabilities</li><li>Proficiency in CRM software and MS Office applications</li><li>Bachelor&rsquo;s degree will be preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional and collaborative onsite working environment</li><li>Career growth and professional development opportunities</li><li>Supportive team culture with continuous learning opportunities</li></ul>Share your resume on this link : https://paypeople.app/#/Careers/jobs?id=5eb72e61-4a4b-48be-a269-65ab42deb8cc&amp;cid=8788Work Location: In person

Customer Support Representative (CSR)

Search 83+ Csr jobs near you this June. New roles added regularly across leading industries. Apply today.

83 csr jobs Near Me

CSR

CSR

CSR Officer

Hiring – Female CSR

L2 CSR

Dispatcher/CSR

Customer Support Representative (CSR)