Sila Heating & Air Conditioning

<div><div><h1 class="jobSectionHeader">CSR / Dispatcher</h1>

Location: White Lake, MI 
Company: Carter's Plumbing, Heating &amp; Cooling 
Pay: $17-$20 per hour
<h2 class="jobSectionHeader">
The Air Traffic Controller of the Company</h2>

At Carter's Plumbing, Heating &amp; Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence&mdash;and have fun doing it.

We're looking for a CSR / Dispatcher who can keep customers happy, technicians productive, and the schedule running smoothly. If you thrive in a fast-paced environment, love helping people, and enjoy the challenge of juggling multiple priorities, this could be the perfect fit.

Every day is different. One minute you're helping a customer with a plumbing emergency, the next you're finding a way to maximize a technician's schedule or turning an inbound call into a booked appointment.
<h2 class="jobSectionHeader">
What You'll Do</h2>
<ul><li>Answer inbound customer calls with professionalism and urgency</li>
<li>Schedule plumbing and HVAC service appointments</li>
<li>Dispatch technicians efficiently throughout the day</li>
<li>Manage schedule changes, cancellations, and emergency calls</li>
<li>Communicate with customers regarding appointment status and expectations</li>
<li>Support technician utilization and route efficiency</li>
<li>Document customer interactions accurately in Service Titan</li>
<li>Assist with outbound calling campaigns and membership follow-up</li>
<li>Educate customers on memberships, financing, and available services</li>
<li>Deliver an exceptional customer experience on every interaction</li>
</ul><h2 class="jobSectionHeader">What We're Looking For</h2>
<ul><li>1+ years of CSR, dispatch, call center, or scheduling experience</li>
<li>Previous HVAC, plumbing, electrical, or home service industry experience required</li>
<li>Service Titan experience strongly preferred</li>
<li>Experience handling high call volume</li>
<li>Strong communication and customer service skills</li>
<li>Ability to multitask and stay organized in a fast-paced environment</li>
<li>Strong attention to detail and follow-through</li>
<li>Ability to prioritize emergency calls and changing schedules</li>
<li>Comfortable discussing memberships and financing options</li>
<li>Ability to convert inbound calls into booked appointments</li>
<li>Positive attitude and team-first mentality</li>
</ul><h3 class="jobSectionHeader">Bonus Points For</h3>
<ul><li>Previous dispatch experience</li>
<li>Outbound calling experience</li>
<li>Membership sales experience</li>
<li>Experience managing technician schedules</li>
<li>Inside sales experience</li>
<li>Ability to de-escalate upset customers</li>
<li>Basic understanding of plumbing and HVAC terminology</li>
<li>Bilingual communication skills</li>
</ul><h2 class="jobSectionHeader">What Success Looks Like</h2>
<ul><li>High booking percentage</li>
<li>Strong customer satisfaction scores</li>
<li>Efficient technician scheduling and utilization</li>
<li>Accurate documentation and communication</li>
<li>Strong customer retention</li>
<li>Reliable attendance and teamwork</li>
</ul><h2 class="jobSectionHeader">Why Join Carter's?</h2>
<ul><li>$17-$20 per hour</li>
<li>Medical, dental, and vision benefits</li>
<li>Paid time off and holidays</li>
<li>401(k) with company match</li>
<li>Career growth opportunities</li>
<li>Year-round stability</li>
<li>A supportive team that believes in growing together and winning together</li>
</ul><h2 class="jobSectionHeader">Ready to Join the Team?</h2>

If you're the person who can keep calm when the phones are ringing, technicians are calling, and customers need help&mdash;all while delivering a great experience&mdash;we want to hear from you.

Apply today and become a key part of the Carter's Plumbing, Heating &amp; Cooling team!
</div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

CSR/Dispatcher

CIEL HR Services

Job Summary:The Placement Lead will be responsible for driving placement activities across multiple skilling projects by building employer relationships, identifying job opportunities, coordinating interviews, and ensuring successful candidate placements. The role will closely support the Project Manager in achieving placement targets and improving employment outcomes for trained candidates.Key Responsibilities:1. Employer &amp; Industry EngagementBuild and maintain relationships with employers, staffing agencies, and industry partners.Identify job opportunities aligned to training programs and candidate profiles.Conduct regular employer meetings and generate placement opportunities across sectors.Develop a database of companies and hiring partners for continuous engagement.2. Placement Coordination.Plan and execute placement drives, interviews, and recruitment activities.Coordinate candidate shortlisting, interview scheduling, and offer tracking.Ensure candidates are prepared for interviews and job readiness activities.Work closely with training teams to align candidates with employer requirements.3. Placement Target AchievementTake ownership of placement targets across projects and batches.<ul><li>Monitor placement conversion rates and candidate joining status.</li><li>Ensure timely closures of placement requirements and improve hiring outcomes.</li></ul>4. Tracking &amp; MIS Management.<ul><li>Maintain accurate placement MIS, employer databases, and candidate tracking reports.</li></ul>Track candidate retention and conduct post-placement follow-ups.Prepare periodic placement reports and updates for management and CSR partners.5. Team Coordination &amp; Support.Coordinate with mobilisation teams, trainers, center coordinators, and project staff.Support the Project Manager in planning placement strategies and employer engagement initiatives.Assist in resolving placement-related challenges and escalations.6. Stakeholder Management.Represent the organization during employer visits, job fairs, and recruitment events.Maintain strong relationships with corporate HR teams and recruitment partners.Support client reporting related to placement outcomes and impact metrics.Qualifications &amp; Experience:Bachelor&rsquo;s degree in any discipline preferred MSW in HR<ul><li>2&ndash;6 years of experience in placements, recruitment, or employer engagement.</li><li>Experience in skilling, employability, staffing, or CSR projects preferred.</li></ul>Pay: ₹400,000.00 - ₹550,000.00 per yearWork Location: In person

Placement Lead - CSR

Agency XI PVT.LTD

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FEMALE CSR

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Job Description &ndash; Customer Service Representative (CSR) | Night Shift As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role involves assisting customers, resolving inquiries, processing requests, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints professionally and efficiently Process orders, returns, and account updates Maintain accurate customer records and documentation Provide product and service information to customers Collaborate with internal teams to resolve complex issues Requirements: High School Diploma or equivalent (Bachelor&rsquo;s degree preferred) Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer proficiency (MS Office/CRM systems) Ability to multitask and work under pressure Positive attitude and willingness to learnPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

CB Health Insurance

Full Time Employee Benefits CSR - Employee Benefits &amp; Health Insurance Agency &ndash; Elmhurst, ILLocation: Elmhurst, IL (In-Office) Hours: 40 Hours Per Week - 9am-5pm, M-F. No evening or weekend hours Pay: $26&ndash;$28 per hour, depending on experience Start Date: Summer 2026 Potential: Full time job with opportunity for annual raises and bonusesAbout UsWe are an independent insurance agency that helps employers and employees navigate group health insurance, employee benefits, Medicare, and related coverage options.We pride ourselves on delivering exceptional customer service and simplifying complex insurance topics for our clients. We are seeking a dependable, detail-oriented Customer Service Representative who enjoys helping people and solving problems.This role is ideal for someone with strong communication skills who wants to build expertise in employee benefits and health insurance.What You'll DoEmployee Benefits Customer Service<ul><li>Serve as a primary point of contact for employer groups and employees</li><li>Answer questions regarding medical, dental, vision, life, and disability benefits</li><li>Assist employees with enrollment and eligibility questions</li><li>Help resolve billing, ID card, provider network, and claims issues</li><li>Communicate with insurance carriers on behalf of clients</li><li>Follow up on outstanding service requests and ensure timely resolution</li></ul>Client Account Support<ul><li>Process new enrollments, terminations, and benefit changes</li><li>Maintain accurate client records and documentation</li><li>Prepare employee enrollment materials and communications</li><li>Assist with annual open enrollment projects</li><li>Support Account Managers and Producers with client service needs</li></ul>Administrative Responsibilities<ul><li>Manage incoming emails and phone calls</li><li>Track service requests and case status</li><li>Maintain organized electronic files</li><li>Assist with special projects and client reporting</li><li>Ensure compliance with agency procedures and deadlines</li></ul>What We're Looking ForRequired<ul><li>Exceptional customer service skills</li><li>Strong verbal and written communication</li><li>Excellent attention to detail</li><li>Ability to manage multiple priorities</li><li>Professional phone presence</li><li>Strong organizational skills</li><li>Proficiency with Microsoft Office and web-based systems</li></ul>Preferred<ul><li>Experience in health insurance, employee benefits, HR, payroll, or customer service</li><li>Knowledge of group health insurance and employee benefits</li><li>Experience working with employers or insurance carriers</li><li>CRM or agency management system experience</li></ul>Insurance experience is ideal; we prefer to have someone licensed but are willing to pay for you to become licensed, and we are willing to train the right candidate.The Ideal CandidateYou may be a great fit if you:<ul><li>Enjoy helping people solve problems</li><li>Stay calm under pressure</li><li>Follow through on commitments</li><li>Have strong attention to detail</li><li>Are comfortable learning technical information</li><li>Take ownership of client issues until they are resolved</li></ul>What Success Looks LikeAfter 90 days, you will be able to:<ul><li>Independently handle routine employee benefit inquiries</li><li>Navigate carrier websites and resources efficiently</li><li>Process common service requests accurately</li><li>Communicate confidently with employers and employees</li><li>Help deliver a high-quality client experience</li></ul>Why Join Us?<ul><li>Family-friendly, professional work environment</li><li>Flexible part-time schedule</li><li>Opportunity to learn a valuable and in-demand industry</li><li>Direct exposure to employee benefits, healthcare, and insurance</li><li>Meaningful work helping employers and employees</li><li>Potential for long-term growth into a full-time account management role</li></ul>To ApplyPlease submit to info@cbhealthinsurance.com:<ul><li>Resume to include phone and email and best time to reach</li><li>Brief cover letter or email explaining your interest</li><li>Available work schedule</li></ul>Pay: $26.00 - $28.00 per hourWork Location: In person

FT Employee Benefits CSR and Medicare CSR

RoadOne IntermodaLogistics

Job Description &ndash; Customer Service RepresentativeJob Title: Customer Service RepresentativeFLSA Status: Non-exempt/Hourly Tuesday-Saturday 7am-4pm Reports to: Service Center ManagerJob Summary: The Customer Service Representative schedules deliveries, traces loads and responds to problems that arise during the day regarding pick-ups or deliveries. The CSR communicates with customers on their freight in regard to delays or accessorials.Essential Functions:&middot; Perform prompt and complete data entry&middot; Enter accurate customer orders in computer system&middot; Monitor on-time performance for driver delivery and pick-up&middot; Prepare tracking reports&middot; Develop knowledge base of all customers&middot; Develop relationships of all customers&middot; Understand and abide by various customer requirements&middot; Resolve customer problems promptly and efficiently&middot; Understand the operations and rules of the various rail carriers and piers&middot; Communicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occur&middot; Cooperate with Revenue Team to retain and/or develop business&middot; Trace and monitor existing loads in the system to prevent problems from occurring&middot; Other duties as assignedRequirements:&middot; Experience in intermodal transportation or import/export business preferred&middot; Excellent communication abilities, both written and verbal&middot; Excellent computer skills&middot; Ability to effectively multi-task when necessary&middot; Flexible; able to work in past-paced environment&middot; Ability to work independently and make informed decisions&middot; Associates degree or equivalent combination of education and relative experience&middot; Ability to work long hours/swing shift hours if necessary to handle special customer requestsAll potential new hires must pass a drug screen and back ground.Job Type: Full-timePay: $21.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>8 hour shift</li><li>Day shift</li></ul>Work Location: In person

CSR - Customer Service Representative

Ochre Clothing

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Customer Serive (CSR)

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