Rehman Studies (Pvt) Ltd

Job Title: Customer Service Representative (CSR)Job Type: Full-time.Working Hours: 09:00am to 06:00pm.Salary: Starting from PKR 50,000 (negotiable based on experience)Compensation: Fixed Salary+Amazing Incentives.Work Location: Rehman Travels, Block E G 6/2 Blue Area, IslamabadJob Summary:We are looking for a motivated and customer-oriented Customer Service Representative (CSR) to join our fast-paced travel agency team. As the first point of contact for clients, you will provide expert guidance on travel products and services, manage bookings, resolve inquiries, and ensure an outstanding customer experience from start to finish.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, and in-person.Assist clients in choosing travel destinations, flights, accommodations, Umrah packages, and related services.Process bookings, amendments, cancellations, and refunds accurately.Address customer complaints and issues with professionalism and efficiency.Stay updated on airline policies, visa/Umrah requirements, travel regulations, and destination information.Maintain accurate customer records and documentation.Work closely with internal teams (sales, operations, finance) to ensure smooth service delivery.Promote and sell travel packages and provide additional services to achieve sales targets.Follow up with clients to confirm bookings and ensure all travel documents are provided on time.What We&rsquo;re Looking For:Strong communication skillsBachelor's Degree (no students)Travel Agency experience (Visa, Ticketing, STA, Immigration and Umrah Packages)Focused with excellent problem solving abilities.Organized, detail-oriented, and able to multitasking.Ability to work effectively both independently and in a team.Strong influencing and negotiation skills to meet sales targets.To Apply: Drop your CV on 0335-5005730Job Type: Full-timePay: Up to Rs50,000.00 per monthWork Location: In person

Web Applications & Data Integration Company

Job Summary: We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>Maintain customer records by updating account information in the CRM system.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Provide feedback on the efficiency of the customer service process.</li><li>Handle returns or exchanges in accordance with company policies.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>Qualifications:<ul><li>Bachelor's degree in relevant field</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices is a plus.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Problem-solving skills and attention to detail.</li></ul>Location: College Road, Lahore. Job Type: Full Time Job Timing: Night Shift,9pm to 6am PKTJob Type: Full-timeApplication Question(s):<ul><li>For how long you have been working as a CSR?</li><li>Are you willing for night shift?</li><li>What is your current salary ?</li><li>What is your expected salary ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

CSR (Beginner)

nexia tech

Hiring: Customer Representative (Account Manager &ndash; Non-Target Based) Location: Gulshan-e-Iqbal Karachi Job Type: Full-Time, 4pm to 12pm Qualification: Female candidates with A-Levels background preferredAbout the Role:We are looking for a proactive and organized Customer Representative (Account Manager) to join our growing team. This is a non-target-based role, ideal for candidates who are passionate about client service and coordination without the pressure of sales targets.The ideal candidate will act as a key point of contact between our clients and production team, ensuring smooth communication and timely case handling.Key Responsibilities:<ul><li>Handle and manage client cases efficiently from start to finish</li><li>Act as a liaison between clients and the production/content team</li><li>Conduct regular client discussions to understand and address their requirements</li><li>Track progress, follow up on deadlines, and ensure timely delivery of services</li><li>Maintain accurate records of client interactions and updates</li><li>Provide post-delivery support to ensure customer satisfaction</li></ul>Who We're Looking For:&middot; Female candidate with minimum A-Levels qualification&middot; Excellent communication and interpersonal skills (spoken and written)&middot; Strong organizational and multitasking abilities&middot; A collaborative mindset with the ability to coordinate between teams&middot; Prior experience in customer support or account management is a plus but not mandatoryJob Type: Full-timePay: Rs120,000.00 - Rs130,000.00 per monthWork Location: In person

Comtanix

Job description:Please read thoroughly before you apply.Location: Bahria Town, Phase 8, Rawalpindi Timing: 6 PM - 3 AMComtanix is a fast-growing BPO (NOT a call center) situated in Bahria Phase 8, Rawalpindi. Currently we are looking for experienced individuals for the post of &lsquo;&rsquo;Customer Support Representative&rsquo;&rsquo; with great verbal and written communication skills.Responsibilities Include:<ul><li>Interact with prospective customers across the USA via outbound phone calls, and emails to grow and maintain existing business.</li><li>Pro-actively hunt for new opportunities within the assigned territories/accounts</li><li>Maintain a well-developed pipeline of prospects</li><li>Develop strong, ongoing relationships with prospects and customers</li><li>Regularly connect with the customers and the suppliers via phone/email for profitable relations</li><li>Work with the technology partners on price quotations as per the customer requisitions</li><li>Track all sales activities in the CRM system and keep current by updating account information regularly</li><li>Achieve quarterly sales target</li><li>Weekly reporting to the Sales manager and supervisor.</li></ul>SkillsMS Office, Fluent in English, Knowledge Of CRM System, Writing Skills, B2B Business Development,OutlookQualificationBachelor&rsquo;s RequiredSalaryMarket CompetitiveJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Mars BPO

Mars BPO is looking for energetic and motivated Customer Sales Representatives to join our Medicare campaign. providing excellent customer service, and achieving sales targets in a professional environment Your focus will be on building trust, delivering excellent customer service, and achieving sales targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls for Medicare sales.</li><li>Explain Medicare plans, benefits, and coverage options to clients.</li><li>Assist customers in selecting the most suitable plan.</li><li>Achieve individual and team sales targets.</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills.</li><li>Previous experience in call center, sales, or healthcare preferred.</li><li>Ability to work in a fast-paced night-shift environment.</li><li>Positive, professional, and customer-first mindset.</li></ul>Salary &amp; Benefits:<ul><li>Salary: 50,000 &ndash; 70,000 PKR (based on experience &amp; performance).</li><li>Performance-based commissions and incentives.</li><li>Drop-off facility available for female employees only.</li><li>Professional training and career growth opportunities.</li><li>Supportive and collaborative workplace culture</li></ul>Office Timings:<ul><li>6:00 PM &ndash; 5:00 AM (Night Shift)</li></ul>Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

4M ENTERPRISES REAL ESTAT & BUILDERS(PVT) LTD

Job Description &ndash; Customer Sales Reprensentatave SLAES Company: 4M Enterprises Real Estate &amp; Builder(Pvt) Ltd. Location: Head Office No. 02, Zaki Center, I-8, Islamabad (job Location Faisal Hills Near Taxila) Department: Sales &amp; Business Development Employment Type: Full-Time, Monday to Friday Position OverviewFourem Enterprises is seeking a motivated and results-driven Customer Sales Reprensentatave SLAES to join our team in Islamabad. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and achieving sales targets through effective communication and negotiation.Key Responsibilities&middot; Promote company products/services to prospective customers.&middot; Maintain strong, long-term customer relationships to ensure repeat business.&middot; Conduct market research to identify trends and opportunities.&middot; Prepare and deliver sales presentations, proposals, and quotations.&middot; Maintain accurate records of client interactions and sales activities.&middot; Coordinate with internal teams to ensure timely delivery of products/services.RequirementsProven experience (1&ndash;3 years) in sales, business development, or customer service.&middot; Excellent communication, negotiation, and presentation skills.&middot; Ability to work independently as well as in a team environment.&middot; Strong organizational and time-management skills.&middot; Self-motivated with a results-oriented mindset.Workplace &amp; Benefits&middot;interview Location: Office No. 02, Zaki Center 1st floor, I-8, Islamabad.(Office-Based Job)&middot; Competitive Basic salary + attractive commission structure.&middot; Dynamic and supportive work environment.Apply at hr@fourem.com.pk or WhatsApp 03035451947Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

CSR Sales

Chiltanpure

We are looking for a Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, resolving complaints, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond promptly to customer queries via phone, email, chat, or social media.</li><li>Handle and resolve customer complaints in a professional manner.</li><li>Provide product/service information accurately to customers.</li><li>Maintain records of customer interactions and transactions.</li><li>Coordinate with internal departments to ensure timely resolution of issues.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Strive to achieve high customer satisfaction levels.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree or equivalent qualification.</li><li>Prior experience in customer service, call center, or telesales is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving ability and a customer-focused attitude.</li><li>Proficiency in MS Office and basic computer operations.</li><li>Ability to handle pressure and work in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth and career development opportunities.</li><li>A supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs25,000.00 per monthExperience:<ul><li>csr: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

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CSR

CSR (Beginner)

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CSR

CSR Sales

Customer Service Representative (CSR)