csr marketing executive

NineSol Technologies

Primary Purpose:The (CSR)/ Email Marketing Executive is responsible for executing daily activities and addressing client service concerns. This involves handling inbound and outbound calls, as well as managing email correspondence. The CSR plays a key role in improving client persistency and satisfaction by acting as the primary point of contact within sales offices, agencies, and employers.Essential Duties and Responsibilities:Below is a summary of the essential functions for this role. Other duties, both major and minor, may be assigned as necessary. Responsibilities may evolve over time.Answer inbound calls, manage email correspondence, and conduct outbound follow-ups. Some outbound calls will be required.Resolve service issues effectively, including inquiries related to claims, billing, eligibility, licensing, commissions, web access, retention, and other customer service needs.Provide a highly personalized experience to Employers, Brokers, and members by educating them about coverage, available resources, and tools.Demonstrate urgency and commitment to achieving goals, influencing the organization to meet or exceed customer expectations.Clearly explain technical product features in an easy-to-understand manner.Maintain a thorough understanding of workflows and business processes to successfully execute the service strategy.Identify opportunities for process improvements and collaborate with managers and internal teams to implement changes.Consistently meet or exceed individual and team performance goals aimed at improving lapse rates and enhancing service quality.Assist in creating, scheduling, and sending email communications to clients, prospects, and members to enhance customer engagement and retention.Monitor email campaign performance, including open rates, click-through rates, and responses, and provide feedback to optimize future campaigns.Work closely with the marketing team to ensure email content aligns with customer needs and brand messaging.Conduct follow-up email campaigns to re-engage inactive clients or remind them of upcoming deadlines or opportunities.Maintain and segment email lists, ensuring they are up-to-date and relevant to the specific target audience for each campaign.Track email responses and service inquiries generated from marketing campaigns, providing feedback to the team for continuous improvement.Required Skills and Competencies:The qualifications listed below represent the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Associate or Bachelor's degree preferred.Strong verbal and written communication skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Experience Level : 3 to 5 yearsDesired Skills:Prior experience in the industry is a plus.Advanced customer service skills, with the ability to handle a variety of callers professionally and maintain strong interpersonal relationships.Ability to analyze complex, time-sensitive information from multiple sources, make informed decisions based on data, and communicate the necessary actions clearly to a broad audience.High initiative, sound judgment, and self-motivation.Strong organizational and time management skills, with the ability to work under pressure and meet deadlines.A team-oriented mindset, with the ability to provide guidance on processes, procedures, and products.Openness to receiving constructive feedback and making continuous improvements.FULL TIME ONSITE JOB ( Night Shift)Males are encouraged to apply.Job Type: Full-timeWork Location: In person

CSR/ Marketing Executive

Call Center BPO (Malaysia)

URGENT HIRING CSRLocation: Bahria Town Phase 3 (Onsite)Company: CALLSTONES LLPPosition: Customer Service Representative (CSR)We are actively hiring experienced CSRs for our Home Security campaign. If you have strong communication skills and a US accent, we want to hear from you!RequirementsMinimum 2 years of CSR experienceGood American English accentExcellent communication skillsMust be punctual, reliable, and performance-drivenExperience in Home Security campaign (preferred)Freshers may apply, but preference will be given to experienced candidatesShift Timing7:00 PM &ndash; 4:00 AM (Night Shift)Salary &amp; BenefitsBasic Salary: PKR 50,000 &ndash; 70,000Bonus Structure:PKR 500 per lead (up to 5 leads)From the 6th lead onward: PKR 1,500 per leadEarning Potential: Up to PKR 300,000/monthSalary starts after the first lead is generatedWork TypeOnsite position onlyImmediate joining preferredShare your CV at:WhatsApp: +92 330 9249163 Email: info@callstones.comJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Cabcall Outsource

Job Overview:Only candidates experienced with Autocab, Icabbi, software are requiredYour role as Taxi booking Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:<ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul>What You&rsquo;ll Do<ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of ICabbi, Autocab are required.</li><li>British Accent is mandatory for this role.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have using Autocab/Icabbi?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Telephone Operator / Dispatcher-UK Taxi

SAS Fairdeal PVT.ltd

Property Business ConsultantCompany: SAS FAIR DEAL LimitedLocation: Islamabad (Preference for candidates residing near Gulberg Greens)Industry: Real Estate (Dubai &amp; Islamabad Markets)Salary: PKR 30,000 &ndash; 100,000 (Basic) + Attractive Commission StructureAbout SAS FAIR DEALS LIMITEDSAS FAIR DEALS Properties is a fast-growing real estate company headquartered in Dubai, with strong business connections in Dubai&rsquo;s premium property market and an established office in Islamabad. We specialize in the marketing and sales of leading Dubai developers&rsquo; projects, along with prime residential and commercial properties in Islamabad.Job OverviewWe are seeking a motivated and results-driven Property Business Consultant to join our Islamabad office. The ideal candidate must have proven experience in Islamabad real estate. Experience in Dubai real estate will be considered a strong advantage.This role requires a proactive professional capable of generating leads, managing client relationships, and closing property transactions in both local and international markets.Key Responsibilities<ul><li>Generate leads through calling, networking, and digital platforms</li><li>Conduct client meetings and provide professional property consultations</li><li>Promote and sell Dubai off-plan and ready projects</li><li>Promote and sell local Islamabad residential and commercial properties</li><li>Arrange property viewings and deliver virtual presentations</li><li>Maintain strong follow-ups and an organized client database</li><li>Achieve monthly and quarterly sales targets</li><li>Stay updated with market trends in Islamabad and Dubai</li></ul>Requirements<ul><li>Business graduates are highly encouraged to apply</li><li>Minimum 1 year of proven experience in Islamabad real estate</li><li>Dubai real estate experience (preferred)</li><li>Strong communication and negotiation skills</li><li>Awareness and understanding of digital platforms</li><li>Target-oriented, self-motivated, and performance-driven</li><li>Professional attitude with a presentable personality</li><li>Basic knowledge of CRM systems and MS Office</li></ul>Compensation &amp; Benefits<ul><li>Basic Salary: PKR 30,000 &ndash; 100,000 (based on experience)</li><li>Attractive commission structure with high earning potential</li><li>Corporate office environment</li><li>Free, extensive professional training programs</li><li>Growth opportunities in international real estate</li><li>Direct exposure to the Dubai property market</li></ul>How to ApplyInterested candidates may apply by sending their CV to:sasfairdeal@gmail.com ( Whatsapp ) + 447378501998Cell = +03111680010Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR AS REAL STATE : 1 year (Required)</li></ul>Language:<ul><li>English &amp; URDU (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

CSR& PBC - REAL STATE

Lafacil Solutions

Job Title: Digital Marketing ExecutiveLocation: Onsite &ndash; Islamabad (I-9/3) Experience Required: 6 months to 1 yearAbout the RoleWe are looking for a performance-driven Digital Marketing Executive with hands-on experience in Meta Ads or Off-Page SEO. The ideal candidate should understand how to generate leads, increase brand visibility, and drive measurable growth through paid and organic strategies.This is a full-time onsite role based in Islamabad.Key ResponsibilitiesMeta Ads Responsibilities (if specialized in paid ads):<ul><li>Plan, launch, and optimize Facebook and Instagram ad campaigns</li><li>Perform audience research and targeting</li><li>Monitor campaign performance and improve ROAS</li><li>A/B test creatives and ad copies</li><li>Generate performance reports</li></ul>OROff-Page SEO Responsibilities (if specialized in SEO):<ul><li>Build high-quality backlinks</li><li>Outreach for guest posting and collaborations</li><li>Manage business listings and citations</li><li>Monitor domain authority and link profile</li><li>Perform competitor backlink analysis</li></ul>Requirements<ul><li>6 months to 1 year of proven experience in Meta Ads or Off-Page SEO</li><li>Understanding of digital marketing fundamentals</li><li>Basic knowledge of Google Analytics and reporting tools</li><li>Strong analytical and communication skills</li><li>Ability to work independently and meet deadlines</li></ul>What We Offer<ul><li>Growth-focused work environment</li><li>Hands-on exposure to real client projects</li><li>Performance-based learning and development</li><li>Competitive salary package</li></ul>Apply Now Send your CV to msaqi5096@gmail.com Subject line: Digital Marketing Executive &ndash; IslamabadWork Location: In person

Digital Marketer

Markosol Technologies

Markosol Technologies is hiring a skilled Upwork Bidder / BD Executive to help us win web development, digital marketing, video editing, and content-related projects.You will be responsible for daily bidding, writing strong proposals, handling client communication, and helping us grow our agency.Location: Markaz G-11, Islamabad Job Type: Onsite, Full-TimeResponsibilities:<ul><li>Bid on relevant web development, digital marketing, video editing, and content projects.</li><li>Write personalized and professional proposals.</li><li>Communicate with clients to understand their requirements.</li><li>Coordinate with the internal team for pricing and project scope.</li><li>Maintain daily bidding targets and track performance.</li><li>Manage outreach on other platforms when needed (Fiverr, LinkedIn, etc).</li></ul>Requirements:<ul><li>1&ndash;2 years of experience as an Upwork Bidder or Business Development Executive.</li><li>Strong written English and proposal writing skills.</li><li>Good understanding of web development, digital marketing, video editing, and content strategy.</li><li>Strong communication and follow-up skills.</li><li>Organized, consistent, and self-motivated.</li></ul>Compensation:<ul><li>Depending on experience</li><li>Performance-based monthly bonuses</li><li>Long-term growth opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Upwork Bidder / BD Executive

HA-Technologies

Job Title: Social Media Executive Company: HA Technologies Location: Blue Area, Islamabad Job Type: Full-TimeJob Overview HA Technologies is looking for a dynamic and creative Social Media Executive to join our marketing team. The ideal candidate should have a strong understanding of digital marketing strategies and the ability to transform businesses into recognizable brands through impactful social media campaigns. The candidate must be energetic, innovative, and capable of bringing fresh ideas to the table.Key Responsibilities<ul><li>Develop and execute social media strategies to strengthen brand presence and engagement.</li><li>Plan and manage a monthly content calendar aligned with marketing goals.</li><li>Create and oversee creative, engaging, and innovative content across multiple social media platforms.</li><li>Monitor KPIs and performance metrics such as reach, engagement, conversions, and audience growth.</li><li>Analyze campaign performance and optimize strategies for better results.</li><li>Coordinate with design and marketing teams to ensure consistent brand messaging.</li><li>Identify trends, new content ideas, and innovative approaches to keep the brand fresh and competitive.</li><li>Manage social media accounts, respond to queries, and maintain community engagement.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Media Sciences, Business, or a related field.</li><li>1&ndash;3 years of experience in social media management or digital marketing.</li><li>Strong understanding of social media platforms, analytics tools, and campaign management.</li><li>Ability to develop creative content strategies and brand-building campaigns.</li><li>Experience in managing content calendars and campaign planning.</li><li>Strong communication, analytical, and creative thinking skills.</li><li>Highly motivated, energetic, and passionate about digital marketing.</li></ul>Preferred Skills<ul><li>Basic knowledge of paid ads, social media analytics, and brand strategy.</li><li>Experience working with marketing agencies or digital brands.</li><li>Understanding of content trends, audience behavior, and platform algorithms.</li></ul>Application Question(s):<ul><li>How many years of experience do you have in social media management or digital marketing?</li><li>Can you explain a social media strategy you used to help grow a brand or business?</li><li>Do you have experience creating and managing a monthly content calendar?</li><li>Which social media KPIs do you usually track to measure campaign performance?</li><li>What tools have you used for social media scheduling, analytics, or reporting?</li><li>Share an example of a creative campaign or content idea you developed that performed well.</li></ul>Work Location: In person

Social Media Executive

Explore 305+ Csr marketing executive in Islamabad this March. Find roles across top companies and apply now to boost your career.