Jefferson Lab

Title: CST Administrative Support - Assistant III
 
CST Administrative Support - Assistant III
 
Category: Business Administration
 
Work Arrangement Type: Hybrid - About 60% on-site
 
Classification: Admin. Support / Sec. III
 
Description: 
At Jefferson Lab, you’ll champion cutting-edge science and operational excellence while shaping the future of discovery. Join us and make your mark – where excellence meets purpose, and great minds truly matter.
 
Salary Range: $44,700 - $65,200 (AS-III)
 
What your job will be like: 
The incumbent will utilize software for functional areas: to compile and generate accurate reports, statistics, timelines, tables, graphs, correspondence, and presentations. Develop and implement processes to enhance the Division's work flow in regards to special projects and event management. Coordinate with Division leadership all actions in regards to Division's projects and events. Serve as back-up support to Division administration in their absence or overflow of work. This position requires a dedicated incumbent acting at a high level in accuracy, confidentiality, efficiency, and strategic forethought to assist Division leadership with various projects and events
 
In this job you will: 
Provide administrative support for the CST Division Leadership with projects and event organization.
 
Coordinate the compilation and timely submission of project requirements to Project Lead.
 
Coordinate the division’s special projects and events. Develop and maintain a system for project oversight, action tracking, and reporting requirements. Work with Budget office to ensure projects remain on budget and within the correct project codes.
 
Arrange and process domestic and foreign travel from request to reimbursement for staff, and visitors traveling to Jefferson Lab.
 
Interact and correspond with all levels of Laboratory management and staff.
 
Coordinate events, alongside Event Services and other personnel, for both internal and external events.
 
Develop website, organize and oversee meetings, serve on local organizing committee as conference secretary, maintain status on actions, keep chair of events up-to-date on information as necessary and obtain necessary approvals where appropriate.
 
In collaboration with Project Managers and other personnel, ensure compliance of project requirements, assist with timekeeping, minutes, and action items; organize meetings and scheduling for reoccurring status meetings.
 
Assist with development of documentation needed to obtain projects, grants and other opportunities, maintain a tracking database to ensure completion and timeliness.
 
Serve as backup support to the Division Administrator, in case of leave or absence.
 
Manage an archive of statistical information/data to meet project requirements.
 
Develop and maintain the project and event web pages and ensure content and formats meet Lab standards.
 
Experience
 
Required: 5 or more years relevant experience.
 
Preferred: Experience in Indico, or other event management software.
 
Preferred: Experience in Website development.
 
Education
 
Required: High School Diploma
 
Experience and Education Exchange
 
Education above the minimum may be substituted for experience.
 
Knowledge, Skills, and Abilities
 
Medium: Ability to work under limited supervision in performing complex, multi-tasked assignments.
 
High: Strong organizational skills.
 
Low: Knowledge of budgetary and financial tracking, involving complex, multi-faceted projects.
 
High: Ability to oversee multiple projects with tracking action items, staying on deadline, scheduling status meetings with various stakeholders.
 
Medium: Proficiency in problem identification/resolution.
 
High: Knowledge of or the ability to learn the JLab Admin manual processes (and less formal guidelines) in relation to Travel, Immigration, Information Systems, Human Resources, and Project Management.
 
Medium: Knowledge of or the ability to learn reporting requirements related to projects and/or funding requests.
 
High: Ability to understand and analyze data/information, review processes as described in work instructions and determine how to communicate those instructions clearly, know when to bring deficiencies to the attention of Division leadership.
 
High: Strong interpersonal skills, both oral and written communication skills.
 
High: Ability to handle highly sensitive and confidential information.
 
About Jefferson Lab
 
Join a community with a common purpose of solving the most challenging scientific and engineering problems of our time. The Jefferson Lab campus is located in southeastern Virginia amidst a vibrant and growing technology community.
 
A career at Jefferson Lab is more than a job. You will be part of “big science” and work alongside top scientists and engineers from around the world unlocking the secrets of our visible universe. Managed by Jefferson Science Associates, LLC, Thomas Jefferson National Accelerator Facility is entering an exciting period of mission growth and is seeking new team members ready to apply their skills and passion to have an impact. You could call it work, or you could call it a mission. We call it a challenge. We do things that will change the world.
 
Total Rewards at Jefferson Lab
 
At Jefferson Lab, we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Our benefits program includes, but is not limited to:
 
<ul>
<li>Medical, Dental, and Vision Care Plans • Flexible Spending Accounts</li>
<li>Paid Time-off and Leave Programs (Paid Parental, vacation, holidays, and sick leave)</li>
<li>401(k) Plan – 9% Lab Contribution; 100% vested • Flexible Work Arrangements</li>
</ul>
(Remote & Alternate Work Schedules available)
 
<ul>
<li>Tuition Assistance, Training and Professional Development Programs</li>
<li>Live near the waterways of the Chesapeake Bay region with access to nearby beaches,</li>
</ul>
mountains, and all major metropolitan centers on the East Coast
 
Jefferson Science Associates, LLC (JSA) manages and operates the Thomas Jefferson National Accelerator Facility (Jefferson Lab). JSA is an Equal Opportunity Employer.
 
JSA is committed to providing reasonable accommodation for people with disabilities (unless doing so will result in an undue hardship). If you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruiting@jlab.org or contact Human Resources by calling (757) 269-7100 and selecting option 1 between 8 am – 5 pm EST to provide the nature of your request.
 
Employment with JSA is conditional upon DOE approval if at any time during your employment you are participating in a Foreign Government Talent Recruitment Program or Affiliated activity. Generally, such programs/activities include any foreign-state-sponsored attempt to acquire U.S.-funded scientific research through programs run or funded by the government that target scientists, engineers, students, academics, researchers, and entrepreneurs of all nationalities working or educated in the United States. This includes positions or appointments, both domestic and foreign, titled academic, professional, or institutional appointments whether or not remuneration is received and whether full-time, part-time or voluntary.
 
Nearest Major Market: Hampton Roads

CST Administrative Support - Assistant III

Heartbeat Health

<div><div><div><h3 class="jobSectionHeader">About Us:</h3><div><div><div>

Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
</div></div></div></div></div>
<div><div><h3 class="jobSectionHeader">About the Role:
</h3><div><div><div>Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9:00-5:00 pm CST. 


Patient care:
<ul>
<li>Receive Warm hand off of patients from internal and external call transfers</li>
<li>Verify contact info</li>
<li>Schedule first MD visit</li>
<li>Establish plan for vitals</li>
<li>Conduct initial KCCQ survey</li>
<li>Obtain baseline vitals if able - to include weight</li>
<li>Medication reconciliation</li>
<li>Verify Medical history/diagnostics</li>
<li>Arrange for lab draw</li>
<li>Arrange for Diagnostics</li>
<li>Prepare patients for physician visits.</li>
<li>Connect with patients, ensure video and audio work, add interpreters as needed.</li>
<li>Obtain signed consent.</li>
<li>Obtain photos of insurance cards</li>
</ul>
Clinical duties:
<ul>
<li>Utilize translator services to communicate with non-English speaking patients</li>
<li>Chart prep</li>
<li>Initiate visit</li>
<li>Document symptom's
</li><li>Record patient&rsquo;s height, weight and vitals based on outside records or patient's self reported information.</li>
<li>Identify and document the patient's preferred pharmacy in their chart under Profile.</li>
<li>Maintain communication with provider, reporting information relevant to visit</li>
</ul>
Administrative tasks:
<ul>
<li>Schedule follow up appointments</li>
<li>Appt confirmation calls for next day</li>
<li>Chart checks</li>
<li>Chart Prep for visits for the next day</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader">About You:
</h3><div><div><div><ul><li>Education: High school diploma or equivalent</li>
<li>Certifications: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required</li>
<li>Experience:</li>
<li><ul><li>1-3 Years of experience as a Medical Assistant within Cardiology</li>
<li>Experience with providing virtual care to patients</li>
</ul></li><li>Soft Skills:
</li><li><ul><li>Exceptional people skills and a GREAT communicator</li>
<li>Passion for delivering an outstanding patient experience</li>
<li>Detail-oriented with a focus on processes</li>
<li>Fast learner while being flexible and adaptable</li>
<li>Outstanding organizational and multitasking abilities</li>
<li>Self-driven and excited to support new technology</li>
</ul></li></ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader">About Our Culture:</h3><div><div><div> 
<ul>
<li>We are mission-driven: we're revolutionizing the way cardiovascular care is delivered</li>
<li>We are fast-paced &amp; agile: we move quickly, iterate often, and value experimentation</li>
<li>We are remote-first: flexibility, autonomy, and trust are at the core of how we operate</li>
<li>We care about diversity: diversity allows us to build an excellent patient experience</li>
<li>We care about each other: we are stronger together through a culture of mutual respect and active support.</li>
<li>We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</li>
</ul></div></div></div></div></div><div><div>$20 - $24 an hour</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Virtual Medical Assistant (CST)

NavitasPartners

<div>Title: Certified Surgical Technician 
Location: New York, NY (10003) 
Schedule: 37.5 Hours/Week | 7.5 Hours/Day | 5 Days/Week

Duration: 13 Weeks
<h3 class="jobSectionHeader">
Job Summary</h3>

The Certified Surgical Technician provides surgical assistance to residents and attending physicians in an oral surgery clinic and dental ambulatory operating/procedure room. This role supports clinical procedures by ensuring proper preparation, maintaining sterile environments, and assisting during surgeries.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Escort patients to the surgical area, screen patients prior to procedures, and review medical records to confirm treatment plans and completeness of documentation</li>
<li>Provide continuous &ldquo;four-handed&rdquo; assistance to clinicians during procedures</li>
<li>Clean and disinfect countertops, mayo stands, and equipment prior to setup</li>
<li>Prepare and organize sterile instruments, surgical trays, and equipment for procedures</li>
<li>Take radiographs as requested before, during, and after procedures</li>
<li>Restock cabinets and maintain inventory of medical and surgical supplies</li>
<li>Assist chair-side by monitoring patient vitals, suctioning, and passing instruments and medications</li>
<li>Remove instruments and equipment post-procedure and properly dispose of medical waste</li>
<li>Respond effectively in emergency situations</li>
</ul><h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>NBSTSA-certified Surgical Technologist (CST)</li>
<li>Basic Life Support (BLS) certification required</li>
<li>Dental Assistant Certification required</li>
<li>Minimum 3 years of experience required; 5 years preferred</li>
<li>Strong written and verbal communication skills</li>
</ul><h3 class="jobSectionHeader">Education</h3>
<ul><li>Associate&rsquo;s Degree required</li>
</ul><h3 class="jobSectionHeader">Language Requirement</h3>
<ul><li>English (Speak, Read, Write)</li>
</ul>
Additional Requirements:
<ul>
<li>Experience in oral surgery / ambulatory OR setting required 
</li>
<li>Ability to maintain sterile technique and follow strict infection control protocols 
</li>
<li>Strong attention to detail and ability to work in a fast-paced clinical environment 
</li>
<li>Must be able to respond effectively to emergencies 
</li>
<li>Experience supporting surgical residents and attending physicians required</li>
</ul>
For more details reach at jknox@navitashealth.com or Call / Text at 732-791-4827.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.</div>

Certified Surgical Technician - CST 0410 PK#01

Amerit Fleet Solutions

<div>Position Summary:
<div>
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the US, is looking to hire a skilled Fleet Implementation Manager in Central Time Zone. The Fleet Implementation Manager, as the Subject Matter Expert (SME), will be responsible for working closely with the New Business Integration (NBI) Team in launching new Shops successfully for multiple Customers.</div><div></div><div> 
This is a remote-based position. Candidates must be willing to travel up to 80% of the time. Candidates must live near a major airport.</div><div></div><div> 
Compensation: Competitive Salary Pay $95,000-105,000 depending on experience plus annual performance-based bonus</div><div></div><div> 
The benefits of belonging &ndash; what&rsquo;s in it for you?</div><ul><li>
Full benefits within 30 days.</li><li>
Medical, dental, vision, prescription drug coverage, life insurance, disability insurance.</li><li>
401(k) match program.</li><li>
Paid vacation, holidays, and sick time.</li><li>
Commitment to your safety through boot and prescription safety glasses reimbursement.</li><li>
Career and learning development with an extensive training program through our Amerit University.</li><li>
Employee referral program, up to $1,000 bonus.</li><li>
ASE certification program with fee reimbursement and bonus.</li><li>
Employee recognition platform that includes opportunities to redeem points for merchandise.</li><li>
Employee Assistance Program (EAP).</li><li>
24/7 nurse triage line.</li><li>
Employee discounts on cell phone service and entertainment tickets.</li><li>
Employee resource groups (ERGs) that foster inclusion.</li></ul><div>
What the Fleet Implementation Manager role looks like:</div><ul><li>
Specifically, oversee multiple new shop launches and its operations and become the Subject Matter Expert (SME) as the Implementation Specialist.</li><li>
Lead, educate and develop employees.</li><li>
Monitor employee&rsquo;s performance and be accessible to all areas of the shop.</li><li>
Plan daily manpower to meet workload.</li><li>
Provide support to the operations team regarding all equipment related issues.</li><li>
Monitor and analyze all opportunities to cut costs and improve efficiencies.</li><li>
Perform administrative functions, including payroll approval, scanner downloads, repair order maintenance and compliance documentation.</li><li>
Address all corrective action regarding direct reports.</li><li>
Provide clean, safe working conditions of the facility and equipment.</li><li>
Communicate with Customer to ensure operations and company's needs are met.</li><li>
Identify and monitor equipment sent to outside sources for repairs.</li><li>
Conduct pre-shift meetings.</li><li>
Comply with all applicable laws/regulations, as well as company policies/procedures.</li><li>
Interview and hire for shop positions.</li><li>
Support Regional Implementation Manager, the Sales Team &amp; NBI Team to ensure operations and the Customer &amp; company's needs are met.</li></ul><div></div><ul><li> 
Specific to new shop launches, must manage the following:</li></ul><ul><li>
Ensure all site launches stay on schedule and meet their designated Go Live Dates by working closely and in parallel with the New Business Integration (NBI) Team.</li><li>
Conduct site visits as needed for multiple locations.</li><li>
Conduct Fleet audit assessments for each site launch.</li><li>
Conduct EHS related audits and complete EHS related documents.</li><li>
Complete Tooling &amp; Parts audits and place orders accordingly.</li><li>
Work with Central Procurement on launch related activities &amp; items, i.e. submit a CapEx for MSCs, Tooling, Parts, Conex and other needed items.</li><li>
Work with NBI and the Operations Support Center (vended team) to ensure Roadside &amp; Towing needs are addressed.</li><li>
Work with NBI and Central Procurement on ensuring the proper vendors are setup to support the new site launch.</li><li>
Work with NBI to implement any IT or system integration related needs or requests.</li><li>
Work closely with Recruiting/Onboarding &amp; HR/Benefits as needed.</li><li>
Ensure proper Training needs &amp; Customer expectations are met and rolled out to the newly hired Team of Techs and Fleet Managers before site is handed over to this new Team.</li><li>
Ensure the newly hired staff are uniformed properly and have all of their IT equipments and/or Diagnostic Software.</li><li>
MUST be responsible for Quality Control &ndash; This Team will oversee the newly established Shops for a brief period of time for quality control purposes before completely pulling out and moving on to another new Account or Special Project.</li><li>
They will also assist with other Projects as needed (based on bandwidth).</li><li>
In general, ensure that the launch goes off without a hitch!</li></ul>
Essential Duties &amp; Responsibilities:
<ul><li>Primary focus points for the Fleet Operations Manager, while on-assignment in a given territory, include:</li><li>
Focus first on Safety, health, environmental compliance, and quality of work. Ensure all HazReps, Compliance Audits are complete in the Market Area. Minimize spills and quality of work events.</li><li>
Achieving Time to Repair and throughput targets for both vended and onsite mobile maintenance services.
</li><li>Ensure processes are defined and followed within your team, including inventory management, and on-time parts procurement.
</li><li>Accountable for regional Billability (technician utilization) targets, including meeting minimal billable hours requirements to satisfy P&amp;L targets.</li><li>
Comply with all applicable laws/regulations, as well as company policies/procedures
</li><li>Repair Order (RO) Management &ndash; Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.</li><li>
Executive Presence &ndash; the Director of Operations and assigned area RGM will be an escalation point for the Fleet Operations Manager for disputes and customer service issues. Disputes must be handled with a root cause analysis that includes owners and ECDs for resolution, delivered to customer. Strong verbal and written communication skills will be a requirement.</li><li>
Cross Functional Leadership &amp; Teamwork &ndash; quickly establish solid relationships with business unit leadership and other senior executives. The ideal candidate builds bridges among all Amerit teams and works seamlessly with HR, Finance, Procurement, and all functions inside and outside of assigned segment.</li></ul>
Key Competencies and Minimum Education:
<div>
What our ideal candidate looks like:</div><ul><li>
Must possess at least 8-10 years' industry experience in fleet maintenance or operations capacity and 5-8 years of direct management experience.</li><li>
Prior technician/mechanic experience.</li><li>
High school diploma or equivalent.</li><li>
Familiarity with heavy truck / trailer repair and maintenance.</li><li>
Must be able to travel 80% of the time; overseeing multiple shop launches as assigned.</li><li>
Thorough knowledge of DOT rules and regulations, company policies and procedures</li><li>
Proven leadership and interpersonal skills.</li><li>
Strong written and verbal communication skills (documentation, communication with peers, supervisors, etc.).</li><li>
Strong computer skills- knowledge of Word, Excel, Fleet Management systems and exposure to large ERP/timekeeping system.</li></ul>
Working Conditions:
<div>
Working Conditions:</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li>
Ability to regularly lift and move up to 10 pounds.</li><li>
Ability to stand, walk, sit, talk or hear.</li><li>
Frequent use of hands and fingers.</li><li>
Ability to feel and reach with hands and arms.</li><li>
Heavily travel based due to new shop launches (within reasonable timeframes).</li></ul><div>
Are you ready to advance your career as a Fleet Manager with Amerit Fleet Solutions? Apply Today!
</div><div>https://www.ameritfleetsolutions.com/careers/easy-apply</div><div>
#Mechanic #Hiring #FleetManager #NowHiring #AutomotiveCareer #MechanicJobs #FleetManagement #FleetMaintenance</div></div>

Fleet Implementation Manager (CST)

Thresholds

<div>Are you passionate about harm reduction? You can make a difference in the lives of others at Thresholds! We believe in meeting people where they&rsquo;re at &ndash; in their environment and on their journey to recovery, so we provide support where it makes the most impact &ndash; in a person&rsquo;s home and community. As a Community Support Specialist with Thresholds&rsquo; Substance Use Treatment program, you will help people with substance use disorders through an array of harm reduction services.

This team serves a population at high risk of opioid overdose and involvement in the justice system. With your team, you will do outreach at shelters or on the street at community events to distribute and educate clients on naloxone, the opioid overdose reversal medication. You will also make direct referrals to a wide variety of services, including substance use or mental health treatment. After a client has been engaged in services, you will remove barriers to housing, employment, and mental healthcare through case management. You will help clients solidify their recovery and strengthen daily living skills as you drive them to doctors&rsquo; appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client&rsquo;s schedule, needs, and treatment plan. 


The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, medication-assisted treatment, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. 


To succeed in this role, you need:
<ul>
<li>Passion for substance use and mental health treatment</li>
<li>To embrace the harm reduction model</li>
<li>Good writing and communication skills</li>
<li>Strong time management, organization, and problem-solving</li>
<li>To be at least 21 years old</li>
<li>A valid driver&rsquo;s license, current car insurance, and daily access to a car</li>
<li>Willingness to provide transportation to clients</li>
</ul>
Many education and experience paths are eligible for this role:
<ul>
<li>High school diploma or GED certificate and 5 years of supervised clinical experience</li>
<li>Active CRSS credential</li>
<li>Bachelor&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>Bachelor&rsquo;s degree in an unrelated field and 2 years of supervised clinical experience</li>
<li>Master&rsquo;s degree in Psychology, Social Work, or related field</li>
<li>CADC preferred</li>
</ul>
What sets Thresholds apart:

Competitive pay - Base Rate: $24.25 - $25.72 hourly / $50,440 - $54,400 annually
<ul>
<li>Good Faith Range</li>
<li>Based upon education, experience, and licensure</li>
<li>Clinical Roles &ndash; list below</li>
<li>$1000 salary increase for LSW or LPC licensure</li>
<li>$1000 salary increase for CRSS</li>
<li>Generous PTO</li>
<li>Dental insurance, vision insurance, 4 medical insurance plans</li>
<li>403(b) retirement plans with 3% employer match</li>
<li>Robust employee assistance program (EAP)</li>
<li>Mileage reimbursement</li>
<li>Cell phone reimbursement (up to $50/month)</li>
<li>Public service loan forgiveness</li>
<li>Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)</li>
<li>Reimbursement for licensure and licensure renewal</li>
</ul>
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency&rsquo;s mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago&rsquo;s 101 Best &amp; Brightest Companies to Work For, several years in a row.

#LI-SJ1</div>

Community Support Specialist CST 3

Amazon

<div>
 
 Description
 
 
 
 The Central Ops Support Associate will support the daily operations of Easy Ship sellers by monitoring shipments, coordinating with field teams, and assisting with issue resolution. The role focuses on execution, accuracy, and ensuring smooth day-to-day operations, contributing to an improved seller and customer experience.
 
 
 Key job responsibilities
 
 
 1-Monitor daily shipment and seller performance through outbound calls, emails, and system checks.
 
 
 2-Escalate operational issues to executives or field teams for timely resolution.
 
 
 3-Maintain accurate logs and reports of seller interactions and operational exceptions.
 
 
 4-Provide basic guidance to sellers on process adherence and operational requirements.
 
 
 5-Support the team in executing audits, spot checks, and follow-ups with sellers.
 
 
 6-Perform data entry, documentation, and status tracking for operational activities.
 
 
 
 Basic Qualifications
 
 
 
 1-experience in operations, customer service, or support.
 
 
 2-Good communication skills (verbal &amp; written).
 
 
 3-Basic computer skills (Microsoft Excel, Word, and Windows applications).
 
 
 4-Ability to follow SOPs and work with attention to detail.
 
 
 5-Excelent English (verbal and written).
 
 
 
 Preferred Qualifications
 
 
 
 No active written warnings
 
 
 <ul>
 <li>
 Ability to work flexible schedules/shifts/areas
 </li>
 <li>
 Continued meeting or exceeding of department performance goals
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3080242
</div>

CST Operations Asscociate, AMET EF

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
As a Claims Resolution Adjuster, your main focus will be investigating automobile accidents involving bodily injury. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.
The Claims Resolution Adjuster will primarily be responsible for the liability investigation and ultimate decisions, identifying injured parties beyond who is listed at FNOL (First Notice of Loss), and recognizing impactful risk potential on claim files. They will be responsible for supporting the claimant throughout the vehicle restoration process and providing feedback on the Auto process in general. The Claims Resolution Adjuster and Casualty Adjusters will work hand-in-hand throughout the claims process.
Candidates for this role must reside in either the Central (CST), Mountain (MST), or Pacific (PST) time zone. This position is not available to residents of California, Washington, Alaska, Hawaii, or Puerto Rico.
Schedule: 8-hour shift Mon-Fri | 8:00am - 4:30pm or 9:00am - 5:30pm with potential Saturday duty rotation.
You&rsquo;ll wear a few hats to fill a few roles throughout your day that all require a level of experience:
The Customer Service Expert &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.
The Investigator &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator &ndash; you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Qualifications:<ul><li>
2+ years Claims experience, specifically Casualty Bodily Injury claims background.</li><li>
Claims investigation and negotiation experience is preferred.</li><li>
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus.</li><li>
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.</li><li>
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.</li></ul>
Remote Work: 
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States within one of the listed time zones above.
When you work from home full time, you&rsquo;ll need:<ul><li>
A dedicated workspace in your residence that is private and free from distractions.</li><li>
A minimum internet bandwidth of 50 MB down/5 MB up.</li><li>
Appropriate work surface and seating.</li></ul> 
What will Allstate provide?<ul><li>
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).</li><li>
Connectivity reimbursement of $80 per month to offset some of the cost of internet.</li></ul> 
Notice of Licensing Requirement<ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul>
Sign-On Bonus:
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.*
Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:<ul><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</li></ul>
Please Note:<ul><li>
In our virtual environment, employees are required to engage and participate on camera during online meetings and trainings</li><li>
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.</li></ul>
#LI-BC1
Skills
Compensation
Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

Claims Resolution Adjuster - Remote (PST/MST/CST)

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