customer account coordinator

Job Role: Work From Home Account Coordinator Job Location: Remote - United States Job Type: Full-TimeSummaryWe are seeking a detail-oriented Account Coordinator to support account activities and assist with customer communication. This role focuses on organizing account activities, maintaining accurate records, and ensuring smooth follow-up on customer needs.Responsibilities<ul><li>Handle customer communication through phone, email, and communication platforms</li><li>Assist with account updates, scheduling, and follow-up activities</li><li>Maintain accurate account records and documentation in internal systems</li><li>Track open tasks and help ensure timely completion of assigned tasks</li><li>Work closely with internal departments to support account-related requests</li></ul>Requirements <ul><li>High school diploma or equivalent</li><li>Prior customer service, account coordination, or administrative experience is a plus</li><li>Comfortable using computers, CRM software, and collaboration tools</li><li>Strong written and verbal communication skills</li><li>Organized, dependable, and detail-focused</li></ul>What We Offer<ul><li>Ongoing learning opportunities</li><li>Career growth and advancement opportunities</li><li>Competitive entry-level pay</li><li>Health, vision, and dental benefits</li></ul>Pay: $50,938.78 - $61,345.63 per yearWork Location: Remote

Work From Home Account Coordinator

Alliance Franchise Brands

<div>Account Coordinator &ndash; Image360 Plymouth
Location: Image360 &ndash; Plymouth, Michigan (On Site)
About Us: At Image360 we create high-impact branded environments and signage solutions that inspire and connect. Our collaborative, fast-paced team works with customers to bring their brand stories to life through custom graphics, signage, and experiential spaces.
We&rsquo;re looking for a highly organized, proactive Account Coordinator to support our account management team and keep our project operations running smoothly. If you thrive on being the go-to person to make things happen and enjoy a dynamic work environment, this role is for you.
Position Summary:
The Account Coordinator plays a supporting role in client project management, scheduling, and administrative operations. This position ensures that day-to-day activities run efficiently and that our account team can stay focused on delivering exceptional service and driving core business KPIs.
Key Responsibilities:<ul><li>Answer incoming phone calls and route messages promptly to the appropriate team members</li><li>Greet and assist visitors, clients, and delivery personnel at the front door</li><li>Manage orders for vended products and office supplies, including tracking inventory and coordinating vendor deliveries</li><li>Schedule installation and delivery appointments, communicating directly with clients, internal production, and external vendors to confirm timelines</li><li>Maintain and update installation, delivery, and project calendars</li><li>Follow up with clients to confirm proof approvals, installation readiness</li><li>Assist with internal meeting scheduling for production handoffs and project milestones</li><li>Track permit and inspection appointments (if applicable to projects)</li></ul>
Skills &amp; Qualifications:<ul><li>1-3 years of administrative, scheduling, or customer service experience preferred</li><li>Strong organizational and time management skills</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple priorities and thrive in a fast-paced environment</li><li>Proficiency in Microsoft Office</li><li>Positive, team-oriented attitude with a knack for problem-solving</li></ul>
Why Join Us?<ul><li>Be part of a creative, collaborative, and growing company</li><li>Opportunity to learn the ins and outs of the branded environments and signage industry</li><li>Work with a supportive leadership team that values initiative and new ideas</li><li>Competitive salary and benefits package</li></ul>
Work Environment<ul><li>Office environment</li><li>On &ndash; site role, Monday-Friday</li><li>Occasional travel to client site for project coordination or product delivery</li></ul></div>

Account Coordinator

Hoffman & Hoffman Inc

<div>Position Title: Cost Accounting Coordinator
Company: Hoffman Mechanical Solutions
Reports to: Controller 
Position Summary
The Cost Accounting Coordinator is responsible for tracking, analyzing, and reporting job and service costs to ensure accurate margins and support profitable growth in an HVAC service environment. The role works closely with service managers, dispatch, technicians, billing, accounts payable and the accounting team to ensure that labor, materials, subcontractors, and overhead are correctly captured to each work order, project, and maintenance contract.
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Key Responsibilities<ul><li>Maintain jobs/work orders in the ERP, ensuring correct costs are recorded on each job.</li><li>Post labor hours weekly based on timecards from Field Service.</li><li>Monitor work-in-process (WIP) and job cost reports; identify and research unusual variances or negative margins and communicate findings to service/operations managers.</li><li>Prepare monthly report for review of cost posting on jobs to ensure appropriate revenue and cost recognition.</li><li>Prepare weekly reports for sales and operations managers detailing WIP and utilization costs.</li><li>Assist with setting up burden labor rates for service and installation, in coordination with management.</li><li>Coordinate moving costs to and between jobs and work orders as needed.</li><li>Support the invoicing process by verifying that all billable labor, materials, and other charges are included.</li><li>Set up new contract/project jobs in VP and create all required cost phase cods.</li><li>Update jobs as needed for change orders.</li><li>Review all billing and costs are complete on jobs and then final close them.</li><li>Apply Warranty costs to contract jobs.</li><li>Assist with outstanding PCard issues ensuring that costs are hitting work orders and projects timely</li><li>Support internal and external audits with job cost and revenue recognition documentation.</li><li>Recommend process improvements to reduce cost leakage (unbilled time/materials, miscoding, etc.) and improve accuracy and efficiency of job costing.</li></ul>
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Qualifications<ul><li>Associate&rsquo;s degree in Accounting, Finance, Business, or related field required; Bachelor&rsquo;s degree preferred.</li><li>Experience with job-costing or construction/service accounting software (e.g., Jonas, Viewpoint, ServiceTitan, Spectrum, QuickBooks with job cost, or similar).</li><li>Strong proficiency in Excel (lookups, pivots, and basic analysis) and familiarity with other MS Office tools.</li><li>Understanding of basic GAAP principles related to revenue recognition, WIP, and cost of goods sold in a job-cost environment.</li></ul>
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Skills and Competencies<ul><li>Strong attention to detail and accuracy in data entry and reconciliation.</li><li>Solid analytical skills; ability to interpret job cost reports and explain variances.</li><li>Clear, professional communication skills, both written and verbal.</li><li>Ability to work collaboratively with service managers, dispatch, warehouse, and technicians.</li><li>Strong organizational skills with the ability to manage multiple deadlines and priorities.</li><li>Problem-solving mindset with willingness to dig into job and system details to resolve issues.</li></ul></div>

Cost Accounting Coordinator

US Foods

<div>Schedule
Mon - Fri
8 am - 5 pm
<div>Workstream Specific Responsibilities- 95% 
 
<ul><li>With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy.</li><li>Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes</li><li>Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix</li><li>Sets up customer accounts and secures proper credit approvals for terms</li><li>Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers</li><li>Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts</li><li>Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely</li><li>Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection</li><li>Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy.</li><li>Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls</li><li>If accounts are related to a GPO, be able to follow collection guidelines previously established</li><li>Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off</li><li>Assists with credit reporting requirements</li><li>Participates in special projects or tasks as assigned/requested by manager or supervisor</li><li>Other duties as assigned by manager</li></ul> 

Personal Development &ndash; 5% 
 
<ul><li>Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader.</li><li>Engage in formal US Foods performance management process.</li><li>Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups.</li><li>Pursue other personal learning and development initiatives.</li></ul> 
SUPERVISION: None 
 
ROLE SEGMENTATION: Remote 
 
QUALIFICATIONS 
 
Education/Training: 
<ul><li>High School Diploma or GED Required</li><li>Associates degree or Credit Business Associate (CBA) Certification is desired</li></ul> 

Related Experience/Requirements: 
<ul><li>2 years&rsquo; data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required</li><li>1-2 years&rsquo; experience utilizing D&amp;B, and other financial &amp; risk management tools required</li><li>1-2 years&rsquo; experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required</li><li>Food service or similar distribution experience is desired</li></ul> 

Knowledge/Skills/Abilities:
 
<ul><li>Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required).</li><li>Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand.</li><li>Ability to work using multiple screens using different applications</li><li>Ability to balance multiple priorities while meeting deadlines.</li><li>Ability to work independently and in a professional manner.</li><li>Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity</li><li>Ability to guidance other team members regarding best practices and complex situations.</li><li>Strong problem-solving skills with the ability to find the root cause of issues.</li><li>Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions.</li><li>Proficiency in using a variety of web based and mainframe systems to perform job activities.</li><li>Must have attention to detail.</li></ul> 

Physical Requirements: 
<ul><li>Must be able to perform data entry and focus on work for 8 hours a day</li></ul></div>
This role will also receive: overtime compensation
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.</div>

National Credit Coordinator (100% Remote)

Pall

<div>Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?
At Pall Corporation, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we are united by a shared commitment to innovate for tangible impact.
You&rsquo;ll thrive in a culture of belonging where your unique perspective matters. And by harnessing the Danaher Business System (DBS), you will help turn ideas into impact&mdash;innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation helps customers solve their toughest challenges across a wide range of applications that advance health, safety, and environmentally responsible technologies. From protecting critical assets to improving product quality and minimizing emissions and waste, Pall plays a vital role in some of the world&rsquo;s most demanding environments.
The Client Finance Relations Coordinator is a customer-facing, site-based role responsible for serving as the key interface between Pall&rsquo;s internal teams and customer finance, procurement, and operational stakeholders across major oil &amp; gas and petrochemical sites in Saudi Arabia, primarily Aramco and SABIC.
The primary focus of this role is to support payment follow-up and expediting activities, strengthen customer relationships, facilitate coordination between internal and external stakeholders, and provide on-site support that helps enable smooth service execution while identifying potential business opportunities.
This position reports to the KSA Field Service Manager, is part of the Services organization, and will be based in Saudi Arabia as an on-site field role.<h2 class="jobSectionHeader">
In this role, you will have the opportunity to:</h2><h3 class="jobSectionHeader">
Lead Payment Follow-Up and Customer Finance Coordination (60%)</h3><ul><li>
Drive follow-up and expediting of pending payments with key customers, mainly Aramco and SABIC.</li><li>
Build and maintain effective working relationships with customer finance, procurement, and commercial representatives.</li><li>
Understand customer payment cycles, approval routes, and internal processes to help accelerate collections.</li><li>
Coordinate closely with Pall Customer Service, Service, and Project teams to ensure invoices, supporting documentation, and customer requirements are completed accurately and on time.</li><li>
Provide timely updates to internal stakeholders regarding payment status, risks, required actions, and escalation points.</li><li>
Organize and support customer meetings, follow-ups, and escalation discussions related to outstanding payments and commercial coordination.</li></ul><h3 class="jobSectionHeader">
Maintain Strong On-Site Customer Engagement (15%)</h3><ul><li>
Represent Pall professionally at customer sites and maintain a high standard of communication and relationship management.</li><li>
Travel regularly to Aramco and SABIC sites, typically 3&ndash;4 days per week.</li><li>
Act as a trusted day-to-day point of contact between Pall and customer stakeholders on finance- and service-related matters.</li></ul><h3 class="jobSectionHeader">
Support Service and Operational Coordination (15%)</h3><ul><li>
Support the execution of service-related activities through coordination between customer site teams, third-party contractors, and Pall personnel.</li><li>
Help facilitate communication around site requirements, service readiness, and work progress.</li><li>
Assist in resolving coordination issues that may impact service delivery, commissioning, start-up, or operational support.</li><li>
Ensure all site activities are aligned with customer safety expectations and applicable site protocols.</li></ul><h3 class="jobSectionHeader">
Identify Commercial Support Opportunities (10%)</h3><ul><li>
Maintain visibility of customer needs and site activity that could lead to future service or commercial opportunities.</li><li>
Share relevant leads and customer insights with the appropriate Pall commercial or service teams.</li><li>
Support broader customer satisfaction through responsiveness, professionalism, and strong follow-through.</li></ul><h2 class="jobSectionHeader">
The essential requirements of the job include:</h2><ul><li>
Diploma or bachelor&rsquo;s degree in Business Administration, Finance, Customer Service, or a relevant technical discipline. A background in Mechanical, Electrical, or Chemical Engineering is an advantage.</li><li>
Minimum of 2 years of experience in a customer-facing coordination, finance follow-up, service support, or commercial support role.</li><li>
Saudi National with strong English communication skills.</li><li>
Experience in payment follow-up, collection coordination, or customer/commercial support with large industrial clients.</li><li>
Familiarity with customer structures and ways of working within major industrial organizations such as Aramco and SABIC.</li><li>
Understanding of site operations, stakeholder management, and field-based customer engagement in industrial environments.</li><li>
Strong interpersonal, communication, follow-up, and coordination skills.</li><li>
Ability to manage multiple stakeholders and work across finance, customer service, operations, and site teams.</li></ul><h2 class="jobSectionHeader">
Travel, Motor Vehicle Record, and Physical/Environment Requirements</h2><ul><li>
Ability to travel up to 70% across customer sites within Saudi Arabia.</li><li>
Valid driver&rsquo;s license with an acceptable driving record.</li><li>
Ability to work in industrial site environments in compliance with customer and company safety standards.</li><li>
Ability to lift, move, or carry equipment up to 40 lb, if required.</li></ul>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.</div>

Customer Finance Relations Coordinator

One Source Freight

<div>Senior Logistics Coordinator
One Source Freight Solutions (OSFS) is a non-asset-based 3rd party logistics provider based in Phoenix, Arizona. Our Asset Recovery Business Unit provides transportation solutions using white glove pick-up and delivery services along with reverse logistics services for our customers. As a Senior Logistics Coordinator for our Asset Recovery Business Unit, your primary responsibility is to manage and develop relationships with assigned clients to ensure customer satisfaction, revenue growth, and retention. You will serve as the main point of contact for your clients, understanding their logistics needs, and coordinating freight forwarding services. This position requires strong dispatch and linehaul knowledge, critical thinking and problem solving, account management skills, ability to calculate rates based on vendor and customer tariffs, industry knowledge, sales, and the ability to collaborate with internal teams. As a Senior Logistic Coordinator, it will be part of your responsibility to mentor and/or train inexperienced Logistic Coordinator(s). 
Duties/Responsibilities:<ul><li>Build and maintain strong relationships with assigned clients, serving as their primary point of contact for all logistics-related matters.</li><li>Follow up on prospective or current customers as far as upcoming assignments or potential new business, positioning us to be the supplier of choice.</li><li>Will be involved in training new Logistic Coordinator candidates and be an internal resource for information and advice.</li><li>Understand client needs, objectives, and challenges to effectively position and promote the company's services.</li><li>Ability to quote effectively and efficiently all business, staying within the established billing parameters.</li><li>Ability to search, find and utilize vendors through various load boards and our TMS software.</li><li>Communicate with vetted Pickup vendors including but not limited to, shipment handling requirements and instructions, equipment list/weights, pallet labels, pick up dates/times, customer contacts, equipment, and packing materials needed for the job.</li><li>Identify opportunities to upsell or cross-sell additional services to existing customers to maximize revenue.</li><li>Establish contact with the vendor to provide written instructions, directions, and any nuances to the account.</li><li>Monitor current pricing to ensure that we are market competitive to utilize while quoting business.</li><li>Train, manage and monitor vendors using our scanning software and scanners.</li><li>Collaborate with internal teams to ensure smooth execution of freight forwarding services.</li><li>Coordinate and track shipments, ensuring timely pickup and resolving any issues that may arise.</li><li>Make financial and service decisions for your region while accepting accountability for outcomes.</li><li>Maintain clear and effective communication channels with clients, providing regular updates on shipment status, delays, and other relevant information.</li><li>Address and resolve customer inquiries, concerns, and complaints promptly and professionally.</li><li>Investigate and analyze service issues, participate, and implement corrective actions, and communicate resolutions to clients.</li><li>Maintain a proactive approach to customer service, anticipating client needs and providing proactive solutions.</li><li>Adhere and meet key performance indicators (KPIs) for assigned accounts or regions, such as revenue, profitability, and customer satisfaction.</li><li>Ensure accurate and timely billing to client.</li><li>Other duties as assigned.</li></ul> 
Qualifications:<ul><li>Bachelor&rsquo;s degree in business, logistics, supply chain management, or a related field or equivalent work history or at least seven (7) years of direct experience in transportation, dispatching, account management or prior freight forwarding experience.</li><li>Knowledge and experience using transportation management systems (TMS) and load boards</li><li>Proven experience in account management, sales, or business development within the freight forwarding or logistics industry.</li><li>Strong knowledge of freight forwarding operations and processes, industry trends, transportation modes and understanding customer needs.</li><li>Excellent communication and negotiation skills, with the ability to build rapport and influence decision-making.</li><li>Results-oriented mindset, with a track record of meeting or exceeding customers&rsquo; expectations.</li><li>Strong business acumen and strategic thinking abilities.</li><li>High integrity, team player, collaborative style and results oriented.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to work effectively in a fast-paced, deadline-driven environment.</li><li>Proficient in Microsoft Office with an emphasis in Excel.</li></ul> 
Benefits:<ul><li>
Competitive salary based on individual value</li><li>
Medical, Dental, Vision, &amp; Life Insurance</li><li>
Matching 401(k)</li><li>
Financially stable company</li><li>
Team environment</li><li>
Open door policy</li></ul> 
OSFS is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. OSFS does not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.</div>

Senior Logistics Coordinator

Clemson Distribution

Administrative Coordinator / Administrative SpecialistCustomer Accounts &amp; Operations SupportWe are seeking a highly organized and proactive Administrative Coordinator / Administrative Specialist to support our team in administrative, customer account coordination, and operational tasks. This role requires someone with strong attention to detail, excellent communication skills, and the ability to manage multiple responsibilities in a fast-paced environment.The ideal candidate will have experience supporting customer accounts, coordinating administrative processes, and assisting with operational activities. Over time, this position offers the opportunity to develop into an outside sales support role for candidates interested in growing their career within the company.CompensationStarting pay: $24&ndash;$27 per hour, depending on experience and qualifications.BenefitsWe offer a competitive benefits package including:<ul><li>Paid vacation</li><li>Paid sick days</li><li>Medical insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>401(k) retirement plan with company match contributions</li><li>Profit-sharing program</li><li>Annual performance bonus</li></ul>Key Responsibilities<ul><li>Provide day-to-day administrative support to management and internal teams.</li><li>Assist with customer account coordination, including order follow-ups, communication with customers, and maintaining accurate records.</li><li>Help manage customer inquiries and requests, ensuring timely and professional responses.</li><li>Support sales and account management activities, including preparing reports, quotes, and customer documentation.</li><li>Coordinate internally with operations, logistics, and warehouse teams to ensure smooth order processing and customer satisfaction.</li><li>Maintain and update customer files, pricing records, and operational documentation.</li><li>Assist with tracking orders, deliveries, and customer requirements.</li><li>Prepare reports and summaries for management as needed.</li><li>Help identify opportunities to improve administrative processes and workflow efficiency.</li></ul>Qualifications<ul><li>3&ndash;5+ years of experience in administrative support, administrative coordination, or similar roles.</li><li>Experience working with customer accounts, customer communication, or account coordination.</li><li>Some exposure to operations, logistics, or supply chain environments is preferred.</li><li>Strong organizational skills and ability to prioritize multiple tasks.</li><li>Excellent written and verbal communication skills.</li><li>Comfortable working with Excel, email communication, and basic reporting tools.</li><li>Ability to work independently while collaborating with cross-functional teams.</li><li>Interest in growing into a customer-facing or outside sales support role over time.</li></ul>Preferred Skills<ul><li>Experience in food distribution, manufacturing, or logistics environments is a plus.</li><li>Bilingual (English / Spanish) is preferred.</li><li>Strong problem-solving mindset and customer-service orientation.</li></ul>Career Development OpportunityThis position is designed for someone who wants to grow professionally. The right candidate may have the opportunity to transition into customer account management or outside sales support as they gain experience with our customers and operations.Job Type: Full-timePay: $24.00 - $27.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Customer service: 3 years (Preferred)</li><li>Administrative: 3 years (Required)</li><li>Food service: 3 years (Preferred)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Livermore, CA (Required)</li></ul>Work Location: In person

Bi-lingual Administrative Coordinator (3 YRS EXP REQ)

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