customer account coordinator

HireRight, LLC

<div>About HireRight:
<div>
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.</div>
Overview:
<div>
The Account Coordinator will ensure response and resolution of numerous customer issues to achieve the highest level of satisfaction and product understanding for HireRight's largest clients. The role requires interaction with various customer contacts to facilitate problem resolution and escalate issues to appropriate personnel within HireRight. The Account Coordinator works with the HireRight Team to proactively monitor issues and improve HireRight product/service delivery prior to customer impact.</div>
Responsibilities:
<ul><li>Ensure a prompt and accurate response to client-specific issues, including:</li><li>
Monitor all inbound CS inquiries (domestic and international, where applicable)</li><li>
Monitor all HTS activities</li><li>
Monitor every issue submitted to Product/Development and ensure committed resolution timelines are delivered</li><li>
Monitor invoice-related changes or issues</li><li>
Monitor of domestic and International searches and expedite background screening report delays</li><li>
Monitor operational guidelines to ensure background reports are being processed in accordance to those guidelines</li><li>
Ensure additional information/documentation submitted by the client or client&rsquo;s applicant is updated to the report in a timely manner and ensure report notes are updated with current and accurate detail noting receipt of information</li><li>
Serve as a liaison between HireRight and customer on problems or issues that arise</li><li>
Monitor product performance via capturing data on reported issues</li><li>
Report data trends proactively to AM and Operations personnel</li><li>
Develop/maintain long-term business partnerships with clients</li><li>
Travel may be required (5%) to attend periodic business reviews, as needed</li><li>
Other duties, as assigned</li></ul>
Qualifications:
<div>
Experience required:</div><ul><li>
5 years Client / Customer Service</li><li>
3 Years in Background Screening</li><li>
Understands Fair Credit Reporting Act (FCRA)</li><li>
Project Planning preferred</li><li>
Account Specialist skills plus:</li><li>
Delegation and the ability to influence others</li><li>
Generate Reports via Excel, via Business Objects if considered a plus</li><li>
Professional Presence; Ability to work with people in multiple roles in a firm</li><li>
Intermediate skills with Microsoft PowerPoint preferred</li><li>
Experience with Microsoft Project a plus</li></ul><div>
Knowledge &amp; Skill</div><ul><li>
Entry level for more complex support and administrative functions.</li><li>
Applies generally straightforward methods or procedures.</li><li>
Requires good knowledge, experience, and skill of standardized rules, procedures or operations on a variety of activities requiring training and experience.</li><li>
Is expected to work through typical or moderately complex problems but may require occasional guidance or direction.</li><li>
May require specialized skills in administrative or technical fields</li></ul>
What do we offer:
<ul><li>All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.</li></ul><div> 
HireRight, LLC is an Equal Opportunity Employer</div><div>
Minorities / Females / Veterans / Disabilities</div><div></div><div> 
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.</div></div>

Account Coordinator

EMFI Group Qatar

EMFI Qatar Group is looking for a Customer Relationship and Communication Coordinator (Bilingual - Arabic &amp; English) for its requirements with the following qualifications:Qualification: <ul><li>BSc or equivalent degree in media/Communication/relevant faculty from a recognized university</li><li>05 years of demonstrated experience in Public Relation and communications</li><li>Arabic and English Language Fluency essential</li></ul>Principal Accountabilities:<ul><li>Communications Officer with experience in the management and coordination of customer and stakeholder communications in the infrastructure development sector</li><li>Coordination and reporting from Ashghal&rsquo; s Customer Relationship Management</li><li>System {CRMS) based on a Microsoft dynamics platform. This will include monitoring Of performance against defined SlA's and recommending actions for improvement</li><li>Management and coordination of external communications issued by the Project Affairs Directorate utilising multiple channels including social media platforms</li><li>Working in consultation with Ashghal&rsquo; s public relations Dept, ensure the coordination of media communications and briefings issued by the lA Directorate from time to time</li><li>Develop and manage the introduction of policies, processes and procedures designed to improve the quality of communications with customers, stakeholders and Government agencies</li><li>Provide advice and support to Departments and Programme Governance Teams on the quality and content of communications</li><li>Prepare and coordinate internal and external briefing material on the progress and status of Ashghal&rsquo; s projects and programmes</li><li>Act as the coordinator for the preparation of the lA Directorate communications response to emergency incidents and customer complaints including the follow-up of all issues which exceed the approved SlA times for response</li><li>Monitor reports and performance data on the quality of customer relationships on an ongoing basis and provide appropriate performance reports for review by the senior Management team</li><li>Preparation and updating Project Affairs&rsquo; Customer Relationship Management Plan</li><li>Support the Project Affairs Senior Management team in other tasks or communications activities as required from time to time</li><li>Experienced communications professional focusing on customer relationship management in the infrastructure sector</li><li>Competencies in all communications channels with specific skills in media communications and customer complaints management</li><li>Management and coordination of customer relationship performance and communications to best practice standards</li><li>Ensure consistency in the quality of communications with customers, stakeholders and Government Departments</li><li>Management accountability to ensure that the required governance of the department is applied on behalf of PWA</li></ul>Interested candidate/s may send their CV to hiringemfi2022 @gmail.com and type the code on the subject as: Customer Relationship and Communication CoordinatorJob Types: Full-time, Permanent, ContractPay: QAR11,000.00 - QAR15,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CSR manager: 10 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>

Customer Relationship and Communication Coordinator

Modern Freight Company (L L C)

The Coordinator - Logistics is responsible for efficiently overseeing end-to-end logistics operations with a strong focus on 3PL management ensuring timely coordination with principals, customers, and internal teams for efficient import/export processes. Maintains accurate documentation, updates warehouse systems, and ensures compliance with ISO and company procedures related to Warehousing and Distribution.Key Responsibilities:<ul><li>Single point of contact for assigned customer accounts.</li><li>Arrange collection of documents from clients for import/export operations.</li><li>Open job files and update Warehouse Management System with accurate data.</li><li>Manage the movement of products/equipment/materials in and/or out of the country.</li><li>Follow organizational policy and procedure and comply with relevant local, country, and international law processes.</li><li>Negotiate freight/transport rate with approved suppliers.</li></ul>

Key Account Executive (3 PL Customer Service Coordination)

<div>
 
 Well Construction Fluids (Cementing &amp; Drilling Fluids):
 
 
 
 The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer Engagement Coordinator establishes and maintains a professional relationship with the customer, and maximizes knowledge of the customer to enhance value of contract for both SLB and the Customer. They ensure the services delivered to the customer comply with contractual agreements and meet customer objectives and performance metrics. This person drives the adoption of effective technological solutions to the customer needs and challenges The Customer Engagement Coordinator coordinates the communication channels and activities between the customer and the service delivery team, and is responsible for the COSD (i.e. resource consumption.)
 
 
 <ul>
 <li>
 Capture/update customer activity for service delivery visibility in the business systems.
 </li>
 <li>
 Capture and communicate internally significant customer intelligence.
 </li>
 <li>
 Capture and confirm job-specific requirements.
 </li>
 <li>
 As a member of the Account Team, identify and capture both PL &amp; cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
 </li>
 <li>
 Compile and review cost estimates for consolidation with the technical proposal.
 </li>
 <li>
 Assess job risks during analysis of customer job requirements.
 </li>
 <li>
 Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
 </li>
 <li>
 Communicate recommendations and actions to the customer to mitigate unplanned events.
 </li>
 <li>
 Ensure that job deliverables are accurate and delivered on time.
 </li>
 <li>
 Facilitate customer reviews of SQ events as required.
 </li>
 <li>
 Coordinate and conduct regular service quality meetings with the customer.
 </li>
 <li>
 Evaluate customer feedback via customer satisfaction reports and performance reviews.
 </li>
 <li>
 Review the quality and completeness of field tickets.
 </li>
 <li>
 Proactively identify and resolve invoice disputes regarding product and service delivery issues.
 
 
 
 </li>
 </ul>
 
 Minimum qualification:
 
 
 
 <ul>
 <li>
 Bachelor Degree in Engineering or any related field.
 </li>
 <li>
 7 years experience in cementing or fluids technical or operational roles.
 
 </li>
 </ul>
</div>

Customer Engagement Coordinator

Parker Hannifin

<div>Position Summary
Responsible for maintaining/increasing sales volume and margin with existing and new accounts within the OEM channels. Accountable for executing assigned sales goals and sales plans within designated customers and/or within a designated territory. Responsible for securing and maintaining distribution of products and maintaining effective agreements. Actively support the corporation's Win Strategy.
Scope/Supervision and Interaction:
Proactively works with all divisional management and related support departments to ensure on time customer service needs are met or exceeded. Represents company at trade shows and other professional activities. Reports to Office Manager or Plant Manager.
Responsibilities
Develops and maintains strong client relationships with OEM customers and may or may not have distributor accounts while meeting position objectives. Ensures Parker products are specified to maintain and increase revenue by prioritizing the opportunities on an account-by-account basis to obtain optimum sales and margin results. 
Develop and maintain comprehensive technical knowledge of group/divisional products, applications, features, advantages and benefits. Keeps up with internal and external training and development. 
Obtain specifications and approvals at, major accounts and/or distributors assigned to develop increased sales opportunities and margins. 
Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace and provide reports, on a regular and/or monthly basis. Keeps management aware of changes which would affect the distribution of Parker products. Participates in the development and implementation of appropriate response strategies. 
Assist in planning strategy to provide the products and service required for their assigned accounts. Actively support cross divisional and other group products with proper referral. 
Provide product training at the distributor and customer levels. Motivate and provide sales direction to the distributors. Assist in the conversion of competitive accounts to Parker. 
 
Qualifications
Parker considers this position safety-sensitive and therefore pre-employment testing for cannabis will be required as a condition of hire. See drug test section of job posting for more information.<ul><li>High School Degree (or equivalent) required, Bachelor&rsquo;s degree preferred</li><li>Minimum of 3 years of customer service experience (in Account Management/Sales Industry, not retail)</li><li>Ability to communicate effectively, both oral and written</li><li>Computer skills including Microsoft Office</li><li>Applicable product and system certification/knowledge preferred</li><li>Excellent telephone skills with the ability to work with others</li><li>Ability to read and interpret written forms of communication (customer Pos, change orders, PO special instructions, work instructions, etc.)
</li><li>Order entry and order tracking experience</li><li>Proficiency using the Austin PSO system</li><li>E-mail and internet (customer portal) experience</li><li>Knowledge of Parker parts and part numbers is a plus, but not required</li><li>Must be a self-starter, able to work independently, and motivated to follow through to closure</li><li>Ability to multi-task many projects at once, prioritize and escalate issues when appropriate
</li><li>Ability to sit for long periods of time</li><li>Ability to get up frequently to retrieve documents, including from the shop</li></ul>
Additional Comments: 
The essential functions have been provided as examples of the type of work performed by employees assigned to this job classification. The Company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. 
 
Closing Statement
<div>Competitive Compensation 
<ul><li>Pay Range: $25/hourly to $26/hourly</li><li>Participation in Annual Incentive Program</li></ul>
Benefit &amp; Retirement Plans
 
Parker offers competitive benefit programs, including: 
<ul><li>Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
</li><li>401(k) Plan with company matching contributions at 100% of the first 5% of pay</li><li>Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay</li><li>Career development and tuition reimbursement</li><li>Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.</li><li>Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.</li><li>Paid Time Off and 13 Company-Paid Holidays.</li></ul></div>
Parker is committed to providing team members an Empowered, Inclusive and Values driven work environment that encourages learning and personal growth. We would love to have YOU on our TEAM! APPLY TODAY!! 
 
Parker Hannifin
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin. 
Equal Employment Opportunity
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import &amp; export regulations. 
 
(&ldquo;Minority / Female / Disability / Veteran / VEVRAA Federal Contractor&rdquo;)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees &amp; Job Applicants | U.S. Equal Employment Opportunity Commission
Drug Tests
Drug-Free Workplace 
In accordance with Parker&rsquo;s policies and applicable state laws, Parker provides for a drug-free
 
workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.</div>

CUSTOMER ACCT MANAGER III

Arab African International Bank

<div>
 
 
 Job Description:
 
 
 
 
 
 
 
 Cash Transactions
 
 
 
 1- Handle all Teller function accountabilities when assigned as a Teller.
 
 
 2- Process customers&rsquo; OTC (Over the counter) transactions; support Customer Service in sales through customers referrals and support branch sales through universal teller proactive outreach.
 
 
 
 
 
 
 Operations
 
 
 
 3- Handle all Operations Coordinator function accountabilities when assigned as an Operations Coordinator.
 
 
 4- Service complex customer walk-in transactions (e.g. transfers, cheques) and support Customer Service in sales through referrals.
 
 
 
 
 
 
 Floor Management
 
 
 
 5- Handle all Floor Manager &amp; Quick Service Officer functions accountabilities when assigned as a Floor Manager or Quick Service Officer.
 
 
 6- Meet &amp; greet customers and guide them to the right staff; help with missing documents and ensure seamless experience; Educate customers with ATM functionalities and services and support with online sign-ups utilizing demo account.
 
 
 7- Process simple customer transactions under 2 mins (e.g. debit card issuance request, cheque deposits, statement and letter issuance).
 
 
 
 
 
 
 Customer Relationship Management:
 
 
 
 8- Handle all Customer Relationship Officer accountabilities when assigned.
 
 
 9- Own and handle customer queries by taking ownership and responding in a timely manner.
 
 
 10- Answer questions about account types and banking products and services, such as money market accounts, exchange rates, loans, and credit cards.
 
 
 11- Open all types of accounts (current, savings, time deposit, saving certificates).
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, finance, business or related field
 </li>
 <li>
 From 0 &ndash; 3 years of retail banking experience.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Good communication skills
 </li>
 <li>
 Good Problem-solving skills
 </li>
 <li>
 Detailed oriented &amp; well organized
 </li>
 </ul>
 
 
</div>

Universal Banker

Bizzmosis Group

Client Support Coordinator - Join Our Team at Bizzmosis!Are you a driven, people-oriented professional looking to take your career to the next level? At Bizzmosis Group, the UAE&rsquo;s leading Government Affairs and Corporate Services Agency, we&rsquo;re expanding our team and looking for a Client Support Coordinator.In this role, you&rsquo;ll play a key part in ensuring a smooth client experience &mdash; from handling company-related procedures and coordinating essential documentation, to assisting with residency and visa applications, renewals, and license updates. You&rsquo;ll be the link between clients, our internal departments, and government entities, helping ensure every process runs efficiently and on time. This position requires a proactive and client-centric approach contributing to our commitment to exceptional customer service.If you're passionate, energetic, love a challenge and thrive in a fast-paced environment, we&rsquo;d love to hear from you. Apply now and grow with us!The main responsibilities of this role will include:&middot; Serve as the primary point of contact for clients, handling inquiries, providing updates, and ensuring seamless client engagement.&middot; Manage and monitor client accounts, ensuring accuracy in billing, invoicing, and financial reconciliation.&middot; Coordinate with internal departments to facilitate smooth service delivery and resolve any operational or service-related issues efficiently.&middot; Participate in client meetings and presentations, representing the company professionally and addressing client needs proactively.&middot; Maintain a comprehensive client database, ensuring that all interactions, agreements, and service updates are properly documented.&middot; Prepare and analyse client account reports, tracking key metrics such as account status, service timelines, payment history, and outstanding matters.&middot; Provide insights and feedback to management on client trends, account-related concerns and process improvement opportunities.&middot; Proactively research and stay updated on industry trends and regulatory changes that may impact client accounts or service offerings.&middot; Represent the company professionally at events and on digital platforms.Education: Degree in business or similarExperience:&middot; 1-2 years of experience in client account management, visa processing or a similar role, preferably within the corporate, or professional services industry.Skills and Knowledge:<ul><li>Knowledge in UAE visa process and UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)</li><li>Excellent Communication and Interpersonal skills</li><li>Teamwork and Collaboration</li><li>Adaptability</li><li>Excellent organizational and time-management skills</li><li>High attention to detail</li></ul>&middot; Strong analytical thinking and problem-solving abilities<ul><li>Negotiation</li></ul>&middot; Proficiency in MS Office&middot; Experience with CRM or account management software.&middot; Strong understanding of customer service best practices and process optimization.When sending your CV along with an intention letter, please answer the below questions: &middot; How many years of experience do you have working as a Client Support Coordinator in the UAE?&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?&middot; How do you stay organized when managing multiple client requests or cases at the same time?Drop your CV at careers@bizzmosis.com. Deadline for CV applications &ndash; 30 November 2025Make sure you complete all the steps prior to the application. Incomplete applications will not be considered.Job Type: Full-timeApplication Question(s):<ul><li> How many years of experience do you have working as a Client Support Coordinator in the UAE?</li><li>&middot; Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.</li><li>&middot; What steps do you take to ensure accuracy when preparing or submitting client documents?</li></ul>* &middot; How do you stay organized when managing multiple client requests or cases at the same time?

Client Support Coordinator

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