customer account executive

Brandola Marketing Solutions Private Limited

Job Description: Account Executive - Customer RelationJob Title: Account Executive Location: Santacruz (E), Mumbai Experience: 5&ndash;6 years in account management, preferably in offline marketing, branding, or retail executionCTC: ₹40k to ₹45k CTC per monthAbout BrandolaBrandola is one of India&rsquo;s fastest-growing offline branding and POSM execution companies. We manage end-to-end in-store branding, recce, installation, logistics, and vendor coordination across 500+ cities. Our team is driven by quality, speed, and operational excellence, delivering seamless and impactful execution for leading consumer brands.Role OverviewWe are looking for a proactive and detail-oriented Account Executive to support our client servicing and project management functions. In this role, you will act as a key link between clients and internal teams, ensuring clarity, alignment, and smooth project execution from start to finish.Key Responsibilities&middot; Assist the Account Manager in day-to-day communication with clients for updates, approvals, and clarifications.&middot; Track project progress across all stages including recce, design, production, dispatch, and installation.&middot; Maintain client trackers, internal dashboards, and documentation on Google Drive/Sheets.&middot; Coordinate with the design, procurement, and project teams to ensure timely execution.&middot; Prepare and share store-wise installation reports, POE documentation, and post-activity reports.&middot; Follow up with vendors, partners, and on-ground teams for real-time updates and issue resolution.&middot; Facilitate clear and consistent communication between clients and execution teams.&middot; Support invoice preparation, POE collation, and submission of final reports to clients.Requirements&middot; Bachelor&rsquo;s degree in any discipline (Marketing or Commerce preferred).&middot; 1&ndash;3 years of experience in client servicing, account management, or project coordination.&middot; Excellent verbal and written communication skills.&middot; Strong working knowledge of Excel and Google Sheets.&middot; Ability to multitask and prioritize in a fast-paced work environment.&middot; Positive attitude, ownership mindset, and eagerness to learn.&middot; Experience in offline marketing, branding, retail execution, or events is an added advantage.Why Join Brandola?&middot; Work directly with some of India&rsquo;s biggest consumer brands.&middot; Fast-paced, high-growth environment with a young and motivated team.&middot; Opportunities to grow into roles such as Key Account Manager or Project Lead.&middot; Open culture with flat hierarchy and collaborative work style.Job Types: Full-time, PermanentPay: ₹40,000.00 - ₹45,000.00 per monthWork Location: In person

Account Executive - Customer Relation

Apple

The people here at Apple don&rsquo;t just create products - they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
 
 
Apple&rsquo;s Sales organization generates the revenue needed to fuel our ongoing development of amazing products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our customers.
 
 
The Retail Account Manager will be responsible for leading a strategically important partner. The ideal candidate should possess a strong sales background, proven account management skills, planning abilities, and a comprehensive understanding of retail business operations. 
 
Description 
As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
 
Strong sales background with validated experience of running large accounts through building sustainable relationships. 
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas. 
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements. 
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
 
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions. 
Manage and create partnerships together with financial institutions and other appropriate parties. 
Develop new business models to increase Apple's penetration in the market. 
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses. 
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses. 
Ensure best-in-class customer experience within physical and digital stores.
 
&quot;,&quot;responsibilities&quot;:&quot;As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
 
Strong sales background with validated experience of running large accounts through building sustainable relationships. 
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas. 
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements. 
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
 
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions. 
Manage and create partnerships together with financial institutions and other appropriate parties. 
Develop new business models to increase Apple's penetration in the market. 
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses. 
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses. 
Ensure best-in-class customer experience within physical and digital stores.
 
 
Preferred Qualifications 
Bachelors degree or equivalent. 
 
Minimum Qualifications 
Seasoned sales executive with proven business savvy, analytical, and marketing skills gained mainly in retail and technology industries. E-commerce and CRM experience is a plus. 
Strong sales background with validated experience of running large accounts through building sustainable relationships.
 
Has compelling planning, interpersonal, communication, sales management, and leadership skills. 
Skilled with large projects (multi-stakeholders ) management, driving cross-functional sales initiatives.
 
Able to scale interaction at Executive levels within the account on strategic matters. Also has latitude to interface all the way to the store level on tactical elements. 
Is creative and resilient to overcome Apple and customer roadblocks when deploying key initiatives that will make a significant impact. 
You know yourself - you have strengths, weaknesses, and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people - up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win. You see around corners and take calculated risks and advise the company about them with transparency at all times. 
Demonstrated ability to navigate ambiguous environments and make sound decisions. 
Focus on details, able to roll up sleeves and manage end-to-end operations, from strategy to execution. 
Has amazing passion for the products and ecosystem and is a master at speaking and storytelling about it, customizing as required for different audiences.
 
Full proficiency in English and Turkish (at C-level) is essential. Ease to deliver complex messages in a clear and engaging way, in both languages. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Retail Account Executive

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Solution Sales Executive will oversee market success of ServiceNow's CRM Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:<ul><li>
Oversee worldwide development of assigned account, including development and deployment of territory resources</li><li>
Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.</li><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across CRM product(s) and CRM multi-workflow solution(s).</li><li>
Arrange and conduct initial Executive and CxO discussions and position meetings</li><li>
Collaborate closely with your Solution Consulting counterpart and extended team to deliver &lsquo;art of the possible&rsquo; demonstrations showcasing ServiceNow&rsquo;s Customer Industry &amp; Workflows product(s) &amp; solution(s), orchestrating relationships as required.</li><li>
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience</li><li>
Be the trusted advisor to the customer by understanding their existing and future Customer Engagement &amp; Operations roadmap to drive the ServiceNow Customer &amp; Industry Workflows platform</li><li>
Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE&rsquo;s, SC&rsquo;s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects.</li><li>
In partnership with assigned Account Executive and Solution Consultant, present our CRM Workflows offering directly to prospects, customers, partners and at industry events and seminars</li><li>
Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition</li><li>
Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales</li><li>
Sales process management and opportunity closure</li><li>
Ongoing account management to ensure customer satisfaction and drive additional revenue streams</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Experience in specialist solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor</li><li>
An understanding of the CRM, CX or CSM solution-related business processes</li><li>
Experience leading virtual or matrixed teams</li><li>
Ability to understand broad, macro-level business IT needs for a prospective client</li><li>
Extensive sales experience within complex software or platform solutions</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Able to thrive in a fast paced, growing, deadline driven environment</li><li>
Willingness to go above and beyond to win in the market against stiff competition</li><li>
Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences</li><li>
Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system</li><li>
Excellent communication and presentation skills</li><li>
Regional travel required up to 50%</li><li>
Fluency in English and Arabic</li></ul> 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

CRM Account Executive

Shamily Business Corporate Services

Contract Duration: 1 Month (Short-Term Contract) Department: Customer Service / OperationsIn sponsor visa preferred Job SummaryWe are looking for a Banking Customer Service Executive for a 1-month contract to handle customer service operations. This role is strictly non-sales and does not involve credit card sales or cross-selling. The executive will support customers by addressing banking-related queries and providing accurate information with a high level of professionalism.Key Responsibilities<ul><li>Handle inbound customer queries related to banking services (accounts, transactions, services, and general inquiries)</li><li>Provide accurate information and resolve customer issues within defined timelines</li><li>Assist customers with basic banking procedures and service requests</li><li>Maintain proper records of customer interactions and follow-ups</li><li>Escalate complex issues to the relevant department when required</li><li>Ensure compliance with banking policies, procedures, and confidentiality standards</li><li>Deliver high-quality customer service and maintain customer satisfaction</li></ul>Requirements &amp; Qualifications<ul><li>Minimum qualification: Graduate / Undergraduate (as per company policy)</li><li>Prior experience in banking or customer service is preferred</li><li>Good communication skills (verbal and written)</li><li>Basic knowledge of banking products and services</li><li>Ability to handle customers professionally and patiently</li><li>Willingness to work on a short-term (1 month) contract basis</li></ul>Additional Details<ul><li>Role Type: Customer Service (Non-Sales)</li><li>No sales targets or credit card selling involved</li><li>Immediate joiners preferred</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Banking Customer Service Executive

VBM INFOTECH

Job DescriptionWe are a growing corporate &amp; export-focused travel management firm based in Surat. We work closely with textile traders, exporters, and buying houses, handling their business travel, buyer visits, visas, and trade fair travel.We are looking for a Corporate Client Onboarding Executive who can build long-term B2B relationships, not just sell once.Key Responsibilities<ul><li>Visit textile markets, exporters, buying houses, and corporate offices</li><li>Onboard textile &amp; corporate clients for:</li><li>Business travel</li><li>Buyer visit travel</li><li>Visas &amp; insurance</li><li>Build relationships with:</li><li>Admin teams</li><li>Owners</li><li>Office managers</li><li>Maintain a client follow-up pipeline (WhatsApp + calls)</li><li>Coordinate with internal booking team (owner-led initially)</li></ul>Candidate Profile (Very Important)Must Have<ul><li>Experience in B2B sales (travel / logistics / freight / textile / insurance preferred)</li><li>Comfortable with field visits</li><li>Strong relationship-building skills</li><li>Professional communication (Hindi, Gujarati, basic English)</li><li>Patience for long sales cycles</li></ul>Nice to Have<ul><li>Existing textile market contacts</li><li>Experience dealing with exporters / buying houses</li><li>Travel or visa industry exposure</li></ul>Compensation Structure (Attractive &amp; Honest)<ul><li>Fixed salary: &#8377;18,000 &ndash; &#8377;22,000 (depending on experience)</li><li>High performance-based incentives per onboarded corporate account</li><li>Travel reimbursement</li><li>Growth to corporate account manager role</li></ul>Working Style<ul><li>Flexible working hours (market-based)</li><li>Relationship-first approach</li><li>Long-term client focus (not daily targets)</li></ul>How to ApplyInterested candidates may apply via Indeed or WhatsApp their CV to: 9601615653Job Type: Full-timePay: &#8377;18,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Internet reimbursement</li><li>Provident Fund</li></ul>Work Location: In person

Corporate Client Onboarding Executive – Travel & Textile Accounts

Infomarp

## Role summary Client Emirates Pride is hiring a Customer Relations Executive (UAE National) for its facility in Nad Al Hamar, Dubai. The role is entry-level and focused on front-line customer interaction, basic complaint handling, and maintaining customer records to support an excellent customer experience.## Position details- Title: Customer Relations Executive &ndash; UAE National (UAEN)- Location: Nad Al Hamar, Dubai &ndash; on-site only- Working hours: Mon&ndash;Thu full day, Fri 3 hours- Salary: 6,000 &ndash; 8,000 AED per month (all-inclusive) + standard UAE benefits (visa, medical insurance, 30 days annual leave)- Reporting to: Customer Relations Manager- Type: Full-time, new headcount## Must-have screening criteria - UAE National with valid family book (no exceptions).- Female candidates preferred as per client brief.- Based in Dubai or willing to commute daily to Nad Al Hamar.- Education: Minimum high school; degree holder preferred (fresh or 0&ndash;1 year experience acceptable).- Languages: Very good Arabic and English (spoken and written).- Availability: Immediate joiner strongly preferred.- Good academic record / GPA.## Key responsibilities (high level) - Welcome and assist walk-in customers, handle calls and messages, and provide accurate information on products and services.- Log customer inquiries, requests, and basic complaints, and escalate complex issues to the Customer Relations Manager.- Maintain accurate customer data and interaction records in the system/CRM.- Coordinate with internal teams to ensure timely service delivery and proper follow-up with customers.## Competencies to assess - Strong communication and interpersonal skills; confident, presentable, and customer-focused.- Organized, detail-oriented, and comfortable with basic MS Office / systems.- Positive attitude, willingness to learn, and ability to work in a fast-paced retail/service environment.Job Types: Full-time, PermanentApplication Question(s):<ul><li>We are hiring for UAE Nationality, Are you Emirati?</li><li>In how many days you can join?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Customer Relationship Executive (UAE Nationals only)

Search 10000+ Customer account executive jobs near you this December. New roles added regularly across leading industries. Apply today.

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Customer Relationship Executive (UAE Nationals only)