customer account executive

AV Private Limited

Customer Operations ExecutiveLocation: Lahore Age Requirement: Up to 25 yearsJob Description: We are seeking a proactive and customer-focused Customer Operations Executive to join our team. The ideal candidate will be responsible for managing customer queries, ensuring smooth service operations, and maintaining a high level of customer satisfaction. This role requires excellent communication skills, problem-solving abilities, and a positive attitude.Key Responsibilities:<ul><li>Resolve customer queries related to products, services, and account information.</li><li>Maintain accurate records of customer interactions and follow-ups.</li><li>Coordinate with internal departments to ensure timely resolution of customer issues.</li><li>Provide updates to customers regarding ongoing cases or service requests.</li><li>Ensure all customer dealings are handled with professionalism and empathy.</li><li>Follow company policies and SOPs to meet service quality standards.</li></ul>Requirements:<ul><li>Local resident of Lahore (mandatory).</li><li>Maximum age: 25 years.</li><li>Minimum Intermediate or Bachelor&rsquo;s degree.</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage stressful situations and multitask effectively.</li><li>Basic computer literacy (MS Office, typing, email handling).</li><li>Prior customer service or call center experience is a plus.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities.</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Operation Executive

Job Title: Customer Relationship ExecutiveLocation: Lahore (Johar Town) Age Requirement: 24 - 35 yearsJob Description: We are looking for an energetic and customer-oriented Customer Relationship Executive to join our team. The ideal candidate will be responsible for building strong customer relationships, handling inquiries, and ensuring a smooth and satisfying customer experience. This role requires excellent communication skills, a positive attitude, and the ability to manage customer concerns effectively.Key Responsibilities:<ul><li>Serve as the primary point of contact for customer queries and concerns.</li><li>Build and maintain strong, long-term relationships with customers.</li><li>Provide accurate information regarding services, processes, and account details.</li><li>Handle inbound/outbound calls, chats, or emails professionally.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Maintain detailed records of customer interactions and feedback.</li></ul>Requirements:<ul><li>Must be a resident of Lahore.</li><li>Age 24 to 35 years.</li><li>Intermediate or bachelor&rsquo;s degree.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and handle customers with patience and empathy.</li><li>Strong English communication.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Professional growth and learning opportunities.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Relationship Executive

Apple

The people here at Apple don&rsquo;t just create products - they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
 
 
Apple&rsquo;s Sales organization generates the revenue needed to fuel our ongoing development of amazing products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our customers.
 
 
The Retail Account Manager will be responsible for leading a strategically important partner. The ideal candidate should possess a strong sales background, proven account management skills, planning abilities, and a comprehensive understanding of retail business operations. 
 
Description 
As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
 
Strong sales background with validated experience of running large accounts through building sustainable relationships. 
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas. 
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements. 
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
 
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions. 
Manage and create partnerships together with financial institutions and other appropriate parties. 
Develop new business models to increase Apple's penetration in the market. 
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses. 
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses. 
Ensure best-in-class customer experience within physical and digital stores.
 
&quot;,&quot;responsibilities&quot;:&quot;As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
 
Strong sales background with validated experience of running large accounts through building sustainable relationships. 
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas. 
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements. 
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
 
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions. 
Manage and create partnerships together with financial institutions and other appropriate parties. 
Develop new business models to increase Apple's penetration in the market. 
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses. 
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses. 
Ensure best-in-class customer experience within physical and digital stores.
 
 
Preferred Qualifications 
Bachelors degree or equivalent. 
 
Minimum Qualifications 
Seasoned sales executive with proven business savvy, analytical, and marketing skills gained mainly in retail and technology industries. E-commerce and CRM experience is a plus. 
Strong sales background with validated experience of running large accounts through building sustainable relationships.
 
Has compelling planning, interpersonal, communication, sales management, and leadership skills. 
Skilled with large projects (multi-stakeholders ) management, driving cross-functional sales initiatives.
 
Able to scale interaction at Executive levels within the account on strategic matters. Also has latitude to interface all the way to the store level on tactical elements. 
Is creative and resilient to overcome Apple and customer roadblocks when deploying key initiatives that will make a significant impact. 
You know yourself - you have strengths, weaknesses, and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people - up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win. You see around corners and take calculated risks and advise the company about them with transparency at all times. 
Demonstrated ability to navigate ambiguous environments and make sound decisions. 
Focus on details, able to roll up sleeves and manage end-to-end operations, from strategy to execution. 
Has amazing passion for the products and ecosystem and is a master at speaking and storytelling about it, customizing as required for different audiences.
 
Full proficiency in English and Turkish (at C-level) is essential. Ease to deliver complex messages in a clear and engaging way, in both languages. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Retail Account Executive

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Solution Sales Executive will oversee market success of ServiceNow's CRM Solutions. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:<ul><li>
Oversee development and growth of assigned accounts, including development and deployment of territory resources</li><li>
Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.</li><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across CRM product(s) and CRM multi-workflow solution(s).</li><li>
Arrange and conduct initial Executive and CxO discussions and position meetings</li><li>
Collaborate closely with your Solution Consulting counterpart and extended team to deliver &lsquo;art of the possible&rsquo; demonstrations showcasing ServiceNow&rsquo;s CRM Workflows product(s) &amp; solution(s), orchestrating relationships as required.</li><li>
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience</li><li>
Be the trusted advisor to the customer by understanding their existing and future Customer Engagement &amp; Operations roadmap to drive the ServiceNow Customer &amp; Industry Workflows platform</li><li>
Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE&rsquo;s, SC&rsquo;s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects.</li><li>
In partnership with assigned Account Executive and Solution Consultant, present our CRM Workflows offering directly to prospects, customers, partners and at industry events and seminars</li><li>
Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition</li><li>
Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales</li><li>
Sales process management and opportunity closure</li><li>
Ongoing account management to ensure customer satisfaction and drive additional revenue streams</li></ul> 
Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor</li><li>
An understanding of the CRM, CX or CSM solution-related business processes</li><li>
Experience leading virtual or matrixed teams</li><li>
Ability to understand broad, macro-level business IT needs for a prospective client</li><li>
Extensive sales experience within complex software or platform solutions</li><li>
Deep industry knowledge of either Retail, Automotive or Manufacturing</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Able to thrive in a fast paced, growing, deadline driven environment</li><li>
Willingness to go above and beyond to win in the market against stiff competition</li><li>
Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences</li><li>
Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system</li><li>
Excellent communication and presentation skills</li><li>
Regional travel required, offices in Munich, Berlin, Dusseldorf and Frankfurt</li><li>
Fluency in Arabic and English</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Senior CRM Account Executive

Syniti

<div>
 
 
 ABOUT US
 
 
 
 
 Syniti
 
 , part of Capgemini, tackles the hardest work in data for the world&rsquo;s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data.
 
 
 Syniti&rsquo;s Data First strategy transforms data from an afterthought into a strategic asset&mdash;unlocking insights, reducing risk, and fuelling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy.
 
 
 Operating globally across industries, Syniti&rsquo;s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data.
 
 
 
 
 
 
 THE ROLE
 
 
 
 The Client Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. This is a quota carrying role, responsible for acquiring, expanding and managing large accounts. A successful candidate will be self-motivated, highly driven, goal-oriented and methodical. Demonstrated success and know-how across the full sales cycle from qualification to contract close is critical to success in this role.
 
 
 The Client Account Executive will focus on software and services sales ultimately driving our customer&rsquo;s success.
 
 
 
 
 
 
 WHAT YOU WILL DO
 
 
 <ul>
 <li>
 Manage one of our most strategic accounts in the Middle East region
 </li>
 <li>
 Prospect, develop and close new business while ensuring we have satisfied and referenceable customers
 </li>
 <li>
 Sell a complete solution of software, services and support to ensure customer success
 </li>
 <li>
 Active territory management targeting specific companies and collaborating with select partners to drive incremental pipeline
 </li>
 <li>
 Manage complex, enterprise wide sales-cycles and effectively present our value proposition
 </li>
 <li>
 Work methodically with Marketing to develop assigned territory and target account plan to create a healthy rolling 4 quarter pipeline that will yield sufficient pipeline opportunities
 </li>
 <li>
 Orchestrate team selling efforts within assigned territory among Value Engineering and Consulting Delivery Services
 </li>
 <li>
 Demonstrable track record for winning new customers and growing business within existing customers in a competitive environment
 </li>
 <li>
 Effectively conducting sales-both in person and via phone/web with high level industry executives
 </li>
 <li>
 Knowledge of our key go to market functional areas, namely Data Migration, Master Data Management, Data Quality and Data Governance would be a plus
 </li>
 <li>
 Be proactive in understanding customer needs, the industry vertical, priorities, challenges, constraints and market trends
 </li>
 <li>
 Leverage executive support for sales strategy, partner leadership engagement and field escalation resolution
 </li>
 <li>
 Manage sales cycles against goal of meeting and exceeding quarterly annual sales targets
 </li>
 <li>
 Forecast, manage and update pipeline activities using Salesforce.com
 </li>
 <li>
 Be accountable for accurate forecasting and regular sales performance reviews
 </li>
 <li>
 Attend meetings, trainings and conferences scheduled individually and for the sales team
 </li>
 <li>
 Travel as required
 </li>
 </ul>
 
 
 
 
 
 WHAT IT TAKES
 
 
 <ul>
 <li>
 Have the legal right to live and work in Saudi Arabia
 </li>
 <li>
 Ideally at least 7+ years proven direct and/or indirect sales experience; software and services sales preferred (large enterprise customers)
 </li>
 <li>
 Experience with Sandler or similar sales methodology, preferred
 </li>
 <li>
 Experience in territory and pipeline management including prospecting, driving, orchestrating and closing complex sales cycles
 </li>
 <li>
 Demonstrated value and solutions sales experience
 </li>
 <li>
 Contacts with industry decision makers including customers, partners (
 
 SAP
 
 ) and system integrators (IBM, Accenture, Deloitte)
 </li>
 <li>
 Goal oriented, with a track record of overachievement (President&rsquo;s Club, Rep of the Year, etc.)
 </li>
 <li>
 Highly driven, possessing a strong desire to be successful
 </li>
 <li>
 Disciplined and skilled in managing time and resources; sound approach to qualifying opportunities
 </li>
 <li>
 Possesses aptitude to learn quickly and establish credibility
 </li>
 <li>
 Detailed oriented in negotiating contracts and terms
 </li>
 <li>
 Strong work ethic, hands on style
 </li>
 <li>
 Committed team player with an entrepreneurial spirit
 </li>
 <li>
 Excellent written and verbal communications skills
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Be fully aligned to our core values:
 </li>
 <li>
 
 Think Big
 
 - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don&rsquo;t know they have.
 </li>
 <li>
 
 Be Curious
 
 - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday.
 </li>
 <li>
 
 Take Action
 
 - Be the first. Don&rsquo;t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day.
 </li>
 <li>
 
 Stronger Together
 
 - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 
 Trust
 
 in your talent. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our style.
 </li>
 <li>
 
 Growth
 
 . We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.
 </li>
 <li>
 
 Support
 
 . We all rely on each other and enable each other to be successful. You won&rsquo;t stand alone.
 </li>
 <li>
 
 Curiosity and genuine interest in you
 
 . We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.
 </li>
 <li>
 
 Recognition
 
 . We are the sum of individual achievements, and we always take the time to celebrate them.
 </li>
 <li>
 
 An open organisation
 
 . Titles don&rsquo;t define access at Syniti. We stay humble regardless of where we sit in the organisation. We want to hear every voice, listen to all the ideas and make sure everyone&rsquo;s work is seen and valued.
 </li>
 </ul>
 
 
 
 
 
 OUR COMMITMENT TO INCLUSION
 
 
 
 At Syniti, we&rsquo;re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger &mdash; and we value the unique backgrounds, experiences, and voices each person brings to our team.
 
 
 We welcome applicants based on their skills and potential, and we&rsquo;re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know &mdash; we&rsquo;re here to support you.
 
</div>

Client Account Executive

HR Ways

About the job Key Accounts ExecutiveAbout Our Client: HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent.What We're Looking For:We are looking for a proactive and detail-oriented Key Accounts Executive to support and grow relationships with our existing clients. The ideal candidate will have strong communication skills, a client-first mindset, and the ability to coordinate across departments to ensure smooth delivery and client satisfaction.Key Responsibilities:<ul><li>Act as the main point of contact for assigned clients, ensuring timely communication and support.</li><li>Build and maintain strong, long-term client relationships through regular follow-ups and check-ins.</li><li>Collaborate with internal departments (recruitment, marketing, operations, etc.) to ensure client needs are met effectively.</li><li>Identify opportunities for upselling and cross-selling by understanding client requirements and new openings.</li><li>Follow up with recurring clients to secure new position requirements and maintain consistent business.</li><li>Track account performance and share feedback or insights to improve service quality.</li><li>Assist in resolving client concerns promptly and professionally.</li><li>Maintain accurate client records, reports, and documentation.</li></ul>Requirements:<ul><li>12 years of experience in client servicing, account management, or business coordination.</li><li>Excellent communication and interpersonal skills.</li><li>Strong ability to multi-task and coordinate with multiple teams.</li><li>High attention to detail and commitment to client satisfaction.</li><li>Proactive attitude with problem-solving skills.</li><li>Bachelors degree in Business Administration, Marketing, HR, or related field (preferred).</li></ul>Preferred Skills:<ul><li>Experience working in a recruitment or HR services environment (a plus).</li><li>Basic understanding of sales pipelines, CRM tools, or account management workflows.</li><li>Comfortable working in a fast-paced, client-focused environment.</li></ul>Other Details:Work Mode: Hybrid, KarachiExperience: &#65279;1-2 yearsDays: &#65279;Monday to FridayTiming: &#65279;9AM-5PM&#65279;Benefits:<ul><li>Provident Fund</li><li>OPD</li><li>Bonuses</li><li>Bi-Annual increment</li></ul>About HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983azto stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Key Accounts Executive - Female

Invespy

We are seeking a motivated and client-focused Account Executive to join our dynamic team. In this role, you will manage a portfolio of key accounts, build strong client relationships, and collaborate closely with internal teams to deliver outstanding results. You&rsquo;ll work to understand each client&rsquo;s business objectives and develop customized marketing strategies that help them achieve and exceed their goals.Responsibilities:<ul><li>Support the team in fulfilling client needs and objectives by ensuring given deadlines are achieved.</li><li>Monitor and measure client satisfaction and keep the line manager updated.</li><li>Oversee the execution of marketing campaigns, ensuring they are implemented effectively and on schedule.</li><li>Coordinate with internal teams, including creative, content, and analytics, to deliver high-quality deliverables.</li><li>Work closely with cross-functional teams, including sales, marketing, and operations, to ensure seamless delivery of services and alignment with company objectives.</li><li>Follow the strategic planning process in line with the line manager.</li><li>Prepare project status reports, estimates &amp; billing.</li><li>Crafting and distributing conference reports and meeting agendas, helping with meeting prep.</li><li>Ensure adherence to account budgets, forecasts, and financial reporting.</li></ul>What we&rsquo;re looking for:<ul><li>Minimum 1&ndash;2 years of UAE-based experience in an account management role within an advertising or creative agency.</li><li>The ability to effectively manage and prioritize multiple projects at once.</li><li>Excellent writing and presentation skills.</li></ul>Job Type: Full-time

Account Executive (Client Services)

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