customer account manager

TRIFECTA TRANSPORT

Position OverviewWe are seeking a proactive and detail-oriented Customer Account Manager to join our Operations Team. This role serves as the primary point of contact for our customers, ensuring that every shipment is handled with precision, clear communication, and exceptional service. The ideal candidate will have prior experience in 3PL operations and proven experience in customer service.Key Responsibilities<ul><li>Act as the main point of contact for assigned customers, providing consistent communication and outstanding customer service.</li><li>Receive and process information from customers about their shipping needs.</li><li>Provide accurate quotes for shipments based on customer requirements.</li><li>Book shipments and ensure all necessary documentation is completed accurately and timely</li><li>Collaborate with Carrier Sales Representatives and Account Executives to ensure seamless service delivery and address any operational issues impacting clients.</li><li>Monitor shipment progress and proactively address any issues that arise.</li><li>Maintain detailed records of customer interactions and shipment details.</li><li>Build and maintain strong, long-term customer relationships that promote trust, retention, and repeat business.</li></ul>Qualifications<ul><li>Previous operations experience at a 3PL (third-party logistics provider) is required.</li><li>Strong customer service, interpersonal, and communication skills (verbal and written).</li><li>Excellent organizational, time management, and multitasking abilities.</li><li>High attention to detail with a commitment to accuracy and quality.</li><li>Proficiency in relevant software applications, including TMS systems and Microsoft</li><li>Office Suite.</li><li>Ability to work independently and as part of a team.</li></ul>Trifecta Transport is a comprehensive logistics partner for businesses, offering a full range of third-party logistics (3PL) services. With a strong track record in the industry, we are committed to delivering exceptional service and innovative solutions tailored to our clients' needs. Our focus on customer satisfaction and adaptability enables us to navigate the evolving logistics landscape. As a leading agent of GlobalTranz Enterprises, we leverage an extensive carrier network and cutting-edge technology to drive efficiency and excellence in every shipment.Job Type: Full-timePay: From $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>3PL: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Lombard, IL 60148 (Required)</li></ul>Work Location: In person

3PL Customer Account Manager

SysCom Inc

Job Title: Account Manager Company: SysCom Inc. Location: New York, NY, United States Employment Type: Full-time Salary: $20.00 - $45.00 USD per hour Job Overview SysCom, Inc. is a dynamic, privately-owned small business that provides exceptional contracting and support services to the Federal Government, Department of Defense, and commercial clients. Established in 2011, our company specialises in delivering high-quality technical and professional support, including engineering, information technology, and logistics services. We are seeking a dedicated and proactive Account Manager to join our team in New York. The ideal candidate will be responsible for building and maintaining strong, long-lasting relationships with our portfolio of clients. You will serve as the primary point of contact, ensuring client satisfaction and the successful delivery of our innovative solutions in line with their needs and objectives. Responsibilities  <ul><li>Serve as the lead point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships, developing a trusted advisor partnership.</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</li><li>Develop a deep understanding of client needs and objectives to ensure the timely and successful delivery of our solutions.</li><li>Identify and grow opportunities within your assigned territory and collaborate with internal teams to achieve growth targets.</li><li>Manage contracts and agreements to maximise value for both the client and the company.</li><li>Forecast and track key account metrics, preparing regular reports on account status.</li><li>Liaise with cross-functional internal teams, including our engineering and IT departments, to improve the entire customer experience.</li></ul>Qualifications  <ul><li>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.</li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience in delivering client-focused solutions based on customer needs.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li><li>A degree in Business Administration, Sales, or a relevant field is preferred.</li><li>Experience within the federal, defence, or technology sectors would be a distinct advantage.</li></ul> Benefits SysCom is committed to fostering a supportive and rewarding work environment for our employees. We believe in investing in our team and offer:  <ul><li>A competitive salary package.</li><li>Opportunities for professional development and career progression.</li><li>A collaborative and positive company culture.</li><li>The opportunity to work on meaningful projects with high-profile government and commercial clients.</li></ul>

Account Manager

Intelligent Data Systems W.L.L - IDS

<div>
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 5 to 7 years of relevant experience.
 
 
</div>

EMRG

About us: emrgonline.comEMRG is an award-winning Digital Marketing Agency based in Los Angeles. With a team of experienced professionals for each service line, we offer a wide range of digital marketing solutions that are customized to meet the unique needs of each client. We are renowned for our outstanding customer service and ability to deliver exceptional results. As a leading agency in the industry, we have established ourselves as a reliable partner for businesses looking to grow and expand their online presence.As our company continues to grow, we are also committed to expanding our philanthropic goals and supporting children in need worldwide.Job Summary:We need an experienced Account Manager with a general understanding of digital marketing and a passion for perfect execution. The ideal candidate is trustworthy, confident, and diligent, and loves working with people. This is a relationship-building position, and extensive training will be provided.As an Account Manager, your tasks will include, but not be limited to:Communicating with clients via email, video call, and phoneHaving in-person meetings with clients in the LA area (reliable transportation required)Onboarding new accounts as efficiently as possibleCoordinating with our team to ensure tasks are completed in a timely mannerHandling client issues professionallyCommunicating with our accounting department to ensure all work is billedOrganizing tasks and notes using our various softwareMonitoring worker's time to ensure all time is entered and trackedAssisting the production team at on-site filmingsKeeping an eye out for opportunities to grow client accountsFiling reports as requiredHandling special projects and new opportunities as they ariseNice to have:Customer service experience, so you can handle any client issues with easeExperience with various digital marketing services, to better understand our clients' needs and speak their languageExperience using task-management tools such as Trello, Monday, Asana, or ActiveCollab, to keep yourself and our team organized and on trackJoin our dynamic team and become part of our close-knit family, where mutual success is the top priority. We are seeking a committed individual who is looking for long-term job security and ample opportunities for growth within our thriving company. You will have the chance to work remotely while also meeting clients in-person and collaborating with our talented team. Don't miss out on this exciting chance to be part of a fast-paced and rewarding work environment. Send us your cover letter, resume, and three professional references today!Pay: $75,000.00 - $80,000.00 per yearExperience:<ul><li>Account management: 1 year (Required)</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90025

Aaron's

<div>Customer Accounts Advisor
<div>
The salary range for this role is $12.25 to $13.00 per hour/annually*. This position is also eligible for incentive pay based on performance.</div> 
<div></div>
<div>
Aaron&rsquo;s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 
 
Skills for Success 
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron&rsquo;s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 
 
The Work</div> 
<ul>
<li>Attainment and upkeep of customers&rsquo; accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li>Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone</li>
<li>Sell customers on the benefits of timely lease agreement renewal payments</li>
<li>Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals</li>
<li>Assist with merchandise returns and guest deliveries as directed by management</li>
<li>Clean and certify merchandise in the Quality Assurance Center for all items personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any reasonable duties requested by management</li>
</ul>
Requirements
<ul>
<li>United States at least 21 years old with a valid state Driver&rsquo;s License and compliance with the Company&rsquo;s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
</li><li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of retail/customer service experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron&rsquo;s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li> 
</ul>
<div><div>Aaron&rsquo;s Total Rewards</div>
</div>
<div><div>Our team members are our greatest asset. As an expression of our appreciation, Aaron&rsquo;s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:</div>
</div>
<div><ul><li>Paid time off, including vacation days, sick days, and holidays</li>
</ul></div><div><ul><li>Medical, dental and vision insurance</li>
</ul></div><div><ul><li>401(k) plan with contribution matching</li></ul></div> 
<div>
<div></div><div><ul><li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li></ul></div><div> 
<div>
</div></div><div><div><div>**Benefits vary based on FT and PT employment status.</div></div></div></div><div> 
<div>
</div></div><div></div>C1668 - Houma *GN-N*
Houma
LA</div>

Customer Accounts Advisor

Nokia

<div>
 
 Job Description
 
 
 
 The Account Manager achieves business financial objectives in respective customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts within broad product or business areas. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts. Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.
 
 
 
 How You Will Contribute And What You Will Learn
 
 
 
 <ul>
 <li>
 Develop and execute account plans to penetrate new areas and expand the existing footprint.
 </li>
 <li>
 Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
 </li>
 <li>
 Collaborate with cross-functional teams to deliver innovative solutions and ensure client satisfaction.
 </li>
 <li>
 Stay updated on industry trends, competitor activities, and emerging technologies to inform strategic decisions.
 </li>
 <li>
 Prepare and present proposals, demonstrations, and product overviews to potential clients.
 </li>
 <li>
 Negotiate and close deals, ensuring profitable and sustainable business relationships.
 </li>
 <li>
 Provide post-sales support, ensuring smooth implementation and client satisfaction.
 </li>
 <li>
 Generate and maintain accurate sales forecasts and reports, contributing to the company's overall strategy.
 
 
 </li>
 </ul>
 
 Key Skills And Experience
 
 
 
 You have:
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field, such as Computer Science, Engineering, or Business Administration.
 </li>
 <li>
 Minimum of 8 years of experience in a similar account management or sales role, preferably in the telecom industry.
 </li>
 <li>
 Proven track record of successful sales and account management, with a focus on DWDM and IP technologies.
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
 </li>
 <li>
 Strong business acumen and a results-driven mindset, with a focus on achieving sales targets.
 </li>
 <li>
 Ability to work independently and manage multiple projects simultaneously.
 </li>
 <li>
 Proficiency in Microsoft Office suite and CRM tools.
 </li>
 <li>
 Willingness to travel within the region as required for client meetings and conferences.
 </li>
 <li>
 Fluency in English is mandatory; knowledge of local languages is an advantage.
 </li>
 <li>
 A self-starter with a proactive approach to problem-solving and a passion for technology.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Advancing connectivity to secure a brighter world.
 
 
 
 Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we&rsquo;re advancing connectivity to secure a brighter world.
 
 
 Learn more about life at Nokia .
 
 
 
 Our recruitment process
 
 
 
 We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
 
 
 If you&rsquo;re interested in this role but don&rsquo;t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
 
 
 The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .
 
 
 
 About The Team
 
 
 
 Some of our benefits:
 
 
 <ul>
 <li>
 Flexible and hybrid working schemes
 </li>
 <li>
 A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
 </li>
 <li>
 Life insurance to all employees to provide peace of mind and financial security
 </li>
 <li>
 Well-being programs to support your mental and physical health
 </li>
 <li>
 Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
 </li>
 <li>
 Employee Growth Solutions to support your personalized career &amp; skills development
 </li>
 <li>
 Diverse pool of Coaches &amp; Mentors to whom you have easy access
 </li>
 <li>
 A learning environment which promotes personal growth and professional development - for your role and beyond
 </li>
 </ul>
</div>

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
 
Customer Accounts Advisor
 The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
 
Skills for Success
 Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
 
The Work
 <ul>
<li>Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li>Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone</li>
<li>Sell customers on the benefits of timely lease agreement renewal payments</li>
<li>Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals</li>
<li>Assist with merchandise returns and guest deliveries as directed by management</li>
<li>Clean and certify merchandise in the Quality Assurance Center for all items personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any reasonable duties requested by management</li>
</ul>
Requirements
 <ul>
<li>United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.</li>
<li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of retail/customer service experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron’s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
 
About Aaron’s
 At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
Aaron’s is an Equal Opportunity Employer.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

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