customer account manager

Commercial Air and Refrigeration

<p><b>ABOUT US</b></p><p>Enovative Mechanical &amp; Energy Services (EMES) is a full-service mechanical contracting company specializing in commercial HVAC/R service, refrigeration, multifamily hot water systems, and building energy retrofit projects.</p><p>For over 30 years, we&rsquo;ve built strong relationships with high-quality clients throughout Southern California. Our success comes from investing in our people, our training, and our culture. Many of our employees have been with us for over a decade, and nearly one-fourth of our team has been with us 17+ years.</p><p>At EMES, we believe in creating an environment where employees can grow, contribute, and build long-term careers.</p><p><b>ABOUT THE ROLE</b></p><p>We&rsquo;re looking for a relationship-driven professional to manage and grow a portfolio of existing HVAC service accounts. This is not a cold-calling or new business development role &mdash; you&rsquo;ll be handed a book of accounts and your job is to maximize value for each customer. That means staying on top of their equipment, following up on open proposals, recommending the right service and replacement solutions, and becoming their trusted advisor.</p><p>We know what these accounts did last year. We&rsquo;ve modeled your earning potential based on real data, and the opportunity is significant for someone who shows up consistently and builds genuine relationships.</p><p><b>WHAT YOU&rsquo;LL DO</b></p><p><b>Own Your Accounts</b></p><ul><li>Manage a defined portfolio of existing commercial HVAC customers &mdash; these relationships are yours to develop</li><li>Become the go-to point of contact for each account, building trust over time</li><li>Track account activity, service history, and open opportunities in our CRM</li></ul><p><b>Drive Revenue Through Service &amp;amp; Replacements</b></p><ul><li>Follow up on open service repair proposals generated by our field technicians</li><li>Present unit replacement proposals to customers and guide them through the decision</li><li>Identify and recommend preventative maintenance and repairs that extend equipment life</li><li>Close deals by genuinely solving customer problems &mdash; not by pushing product</li></ul><p><b>Collaborate With the Field Team</b></p><ul><li>Work closely with our technicians and dispatchers to stay ahead of customer needs</li><li>Conduct site visits when needed to close deals or address customer questions</li><li>Be a communication bridge between the customer and our technical team</li></ul><p><b>WHO YOU ARE</b></p><p>We&rsquo;re hiring for attitude, aptitude, and the ability to connect with people. Technical HVAC knowledge is trainable &mdash; the following is not:</p><ul><li>Natural relationship builder &mdash; you have a gift for making people feel heard and valued</li><li>Strong communicator, comfortable talking with customers and field technicians alike</li><li>Self-motivated and disciplined &mdash; this role has flexibility, which means it rewards people who don&rsquo;t need to be managed</li><li>Fast follow-up is a reflex for you, not a reminder</li><li>Comfortable with technology &mdash; you&rsquo;ll live in a CRM and Google Suite daily</li><li>Willing to get in the field &mdash; occasional site visits and ladder climbing required</li><li>Valid driver&rsquo;s license and reliable personal vehicle required (role includes regular</li><li>customer site visits)</li></ul><p><b>Preferred but not required:</b></p><ul><li>Sales experience in HVAC, mechanical, or a related service industry</li><li>Background as a dispatcher, service writer, or customer service rep in a trade business</li><li>Familiarity with CRM or proposal management software</li></ul><p><b>OUR CORE VALUES</b></p><p>Our culture is built around four core values that guide how we work with our team and customers:</p><p><b>Always Improving</b></p><p>We value learning, growth, and continuous improvement.</p><p><b>Dedicated</b></p><p>We show commitment to our team, our customers, and the quality of our work.</p><p><b>Self-Starters</b></p><p>We take initiative, solve problems, and take ownership of our responsibilities.</p><p><b>Partnership Mindset</b></p><p>We believe in long-term relationships, win-win outcomes, and putting people first.</p><p><b>COMPENSATION &amp;amp; GROWTH</b></p><p>We&rsquo;ve modeled this role against real account performance. Here&rsquo;s what the trajectory looks like for someone who executes:</p><ul><li>Year 1: $60,000&ndash;$80,000 (base salary + commission while you ramp)</li><li>Year 2: $100,000+ as you hit your stride</li><li>Year 3+: $150,000&ndash;$200,000+ &mdash; no cap on commission</li></ul><p>You&rsquo;ll start on a base salary + commission structure during training. Once you hit a performance threshold that demonstrates you can sustain yourself on commission, the role transitions to a draw against commission. We&rsquo;re transparent about this upfront because it&rsquo;s the right structure for someone who wants to maximize their earning potential &mdash; and it&rsquo;s not the right fit for someone who doesn&rsquo;t.</p><p><b>BENEFITS &amp; PERKS</b></p><p>Enovative Mechanical &amp; Energy Services offers high-quality benefits that begin the 1st day of the month after your start date.</p><p>Benefits include:</p><ul><li>Paid Medical Insurance</li><li>Paid Dental Insurance</li><li>Vision Insurance</li><li>Paid Life Insurance</li><li>401(k) with company match</li><li>Generous PTO policy starting at 10 days</li><li>Paid Holidays</li><li>Professional development opportunities</li><li>Long-term career growth in a stable and growing company</li></ul><p><b>WHY JOIN US</b></p><ul><li>Established company with 30+ years of industry experience</li><li>Hybrid flexibility: Work from home when possible, get in front of customers when it matters</li><li>Warm book of business: You&rsquo;re not starting from zero &mdash; the accounts exist, the relationships are there to be built</li><li>Supportive team: Experienced technicians and a collaborative back-office that has your back</li><li>Real growth: This role is built to scale with your performance, not a fixed ceiling</li></ul><p><b>READY TO APPLY?</b></p><p>If you&rsquo;re a relationship-first person who wants to build a real book of business with uncapped upside, we&rsquo;d love to hear from you. Apply now and tell us why you&rsquo;re the right fit.</p><p>Job Type: Full-time</p><p>Base Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Anaheim, CA 92805</p>

Customer Account Manager

Comcast

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.<p><b><br>
Job Summary</b></p>
Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Upsell our advanced product suite, which includes Business VoiceEdge, Dedicated Internet, and Comcast Business Mobile, to existing small and medium-sized business customers<p></p><p><b>
Job Description</b></p><p><b>
Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.</b></p><p></p><p><b>
Preferred Experience:</b></p><ul><li><p>
MS Suite</p></li><li><p>
Microsoft Dynamics</p></li><li><p>
MS Teams Proficiency</p></li><li><p>
Salesforce</p></li><li><p>
MS Outlook Proficiency</p></li><li><p>
Comcast Business Advanced Business Solutions</p></li><li><p>
Billing Tools</p></li><li><p>
Inbound/Outbound Call Center</p></li><li><p>
Dedicated Internet Sales</p></li></ul><p></p><p>
Core Responsibilities</p><ul><li>
Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.</li><li>
Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales.</li><li>
Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs.</li><li>
Conduct regular reviews and process government accounts to include purchase and sales orders.</li><li>
Consistently and regularly conduct interactions digitally with base of SMB customers.</li><li>
Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.</li><li>
Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time.</li><li>
Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.</li><li>
Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.</li><li>
Make outbound calls to accounts to achieve sales quota metrics.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul><p><br>
Employees at all levels are expected to:</p><ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul><p><br>
Disclaimer:</p><ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul><p>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant&rsquo;s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.</p><p><b><br>
Skills:</b></p><p>
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity</p><p><b><br>
Salary:</b></p><p>
Base Pay: $18.59<br>
<br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.</p><p>
Total Target Compensation (Base Pay plus Targeted Commission): $34.21</p><br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.<p><br>
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.</p><p><b><br>
Education</b></p><p>
High School Diploma / GED</p><p><b>
Relevant Work Experience</b></p><p>
2-5 Years</p></div>

VIrtual - Senior Customer Account Manager Representative

Aaron's

<div><div><b>Customer Accounts Manager</b></div><br>
<div></div>
<div>
The salary range for this role is $13.50 to $14.25 per hour/annually.* This position is also eligible for incentive pay based on performance.</div>
<p>
Aaron&rsquo;s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.<br>
<br>
<b>Skills for Success
</b><br>
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron&rsquo;s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
<br>
<br>
<b>The Work
</b></p><div><ul><li>Attainment and upkeep of customers&rsquo; accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments</li>
<li>Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy</li>
<li>Second up to the General Manager</li>
<li>Build authentic customer relationships to support customers in their ownership goals and drive sales</li>
<li>Manage the collections process by counseling customers to gain timely lease/merchandise renewals</li>
<li>Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements</li>
<li>Contact customers who have not renewed merchandise agreements</li>
<li>Maintain customers contact over the phone and through home visits</li>
<li>Update customers information and maintain accuracy</li>
<li>Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals</li>
<li>Clean and certify merchandise in the cleaning station for all merchandise personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any other reasonable duties requested by management</li>
</ul>
<p><b>Requirements
</b></p><ul><li>United States at least 21 years old with a valid state Driver&rsquo;s License and compliance with the Company&rsquo;s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
</li><li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of college or two years of previous management experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron&rsquo;s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li><br>
</ul>
<div><div><b>Aaron&rsquo;s Total Rewards</b></div></div><div><br>
<div>
</div><div>Our team members are our greatest asset. As an expression of our appreciation, Aaron&rsquo;s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:</div>
</div>
<div><ul><li>Paid time off, including vacation days, sick days, and holidays</li>
</ul></div><div><ul><li>Medical, dental and vision insurance</li>
</ul></div><div><ul><li>401(k) plan with contribution matching</li></ul></div><br>
<div>
</div><div></div><div><ul><li><i>Note that the pay range provided above </i><i>is the lowest to highest </i><i>rate</i><i> </i><i>we in good faith believe we would pay for this role at the time of this posting</i><i>. </i><i>We may </i><i>ultimately pay</i><i> more or less than the posted range, and the range may be </i><i>modified</i><i> in the future</i><i>. </i><i>An employee&rsquo;s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. </i><i>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.</i><i> The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee </i><i>remains</i><i> in the Company's sole discretion unless and until paid and may be </i><i>modified</i><i> at the Company&rsquo;s sole discretion, consistent with the law.</i></li></ul></div><div><br>
<div><i>
</i></div></div><div><div><i>**Benefits vary based on FT and PT employment status.</i></div></div></div></div><div></div>

Customer Accounts Manager

Donsco Inc

<p></p><div><h4 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h4><p>
Manage and expand relationships with and sales to current target customers as well as to develop relationships with and sales to new target accounts. Responsible for meeting quality objectives as defined by the quality system.</p>
<h4 class="jobSectionHeader"><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></h4><ul><li>
Work with the Sales Manager to develop and implement target accountspecific objectives, strategies, and action plans for Target Account Development (TAD).</li><li>
Play the leading role in the relationship between Donsco and assigned accounts. Key aspects of this relationship include inhouse support with Plant Managers, Customer Service, Tooling Design, Production Design Team, Quality Assurance, Finance and others.</li><li>
Increase sales and enhance profits with current target accounts. Develop relationships with new target accounts and obtain new quotation opportunities consistent with Marketing direction.</li><li>
As part of this account planning process, forecast sales for all assigned accounts.</li><li>
Maintain and submit a current itinerary showing planned visits as well as office time or plant visitation. NOTE: All office time in excess of one day per week must be accompanies by an agenda of work to be completed. The same process must be followed for plant visitations at Donsco.</li><li>
Confer with the Sales Manager to maintain an acceptable pricing strategy consistent with the goals of Donsco management.</li><li>
Work through the Sales Manager and PDT to assure timely submission of quotes and follow with customers/prospects as appropriate to secure new business and/or obtain relevant information on work awarded to competing foundries and machine shops. Work with the Sales Analyst to maintain a file of information showing reasons for lost work as well as details outlining corrections to existing operations that would secure business, if implemented.</li><li>
Communicate sales calls in written form through our CRM (Customer Relational Management) system.</li><li>
Work with appropriate personnel to solve quality, delivery and other problems related to current business and new account development in accordance with written procedures.</li><li>
Monitor customer satisfaction and communicate this information to management.</li><li>
Maintain an intimate knowledge of the assigned target account requirements for compatible gray and ductile iron castings. Communicate such knowledge to the Sales Manager. This knowledge and information should include technical and commercial trends, customer need and wants, competitive actions and strategies, and target pricing.</li><li>
Other duties as assigned.</li></ul><h4 class="jobSectionHeader"><b>
About Donsco Inc</b></h4>
Donsco, Inc. is North America&rsquo;s leading single source provider of machined iron castings, and has been in continuous operation for more than 100 years</div><p></p>

Account Manager

<div><div><b>Customer Accounts Manager</b></div><br>
<div></div>
<div>
The salary range for this role is $20 to $21 per hour.* This position is also eligible for incentive pay based on performance.</div>
<p>
Aaron&rsquo;s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.<br>
<br>
<b>Skills for Success
</b><br>
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron&rsquo;s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
<br>
<br>
<b>The Work
</b></p><div><ul><li>Attainment and upkeep of customers&rsquo; accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments</li>
<li>Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy</li>
<li>Second up to the General Manager</li>
<li>Build authentic customer relationships to support customers in their ownership goals and drive sales</li>
<li>Manage the collections process by counseling customers to gain timely lease/merchandise renewals</li>
<li>Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements</li>
<li>Contact customers who have not renewed merchandise agreements</li>
<li>Maintain customers contact over the phone and through home visits</li>
<li>Update customers information and maintain accuracy</li>
<li>Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals</li>
<li>Clean and certify merchandise in the cleaning station for all merchandise personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any other reasonable duties requested by management</li>
</ul>
<p><b>Requirements
</b></p><ul><li>United States at least 21 years old with a valid state Driver&rsquo;s License and compliance with the Company&rsquo;s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
</li><li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of college or two years of previous management experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron&rsquo;s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li><br>
</ul>
<div><div><b>Aaron&rsquo;s Total Rewards</b></div></div><div><br>
<div>
</div><div>Our team members are our greatest asset. As an expression of our appreciation, Aaron&rsquo;s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:</div>
</div>
<div><ul><li>Paid time off, including vacation days, sick days, and holidays</li>
</ul></div><div><ul><li>Medical, dental and vision insurance</li>
</ul></div><div><ul><li>401(k) plan with contribution matching</li></ul></div><br>
<div>
</div><div></div><div><ul><li><i>Note that the pay range provided above </i><i>is the lowest to highest </i><i>rate</i><i> </i><i>we in good faith believe we would pay for this role at the time of this posting</i><i>. </i><i>We may </i><i>ultimately pay</i><i> more or less than the posted range, and the range may be </i><i>modified</i><i> in the future</i><i>. </i><i>An employee&rsquo;s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. </i><i>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.</i><i> The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee </i><i>remains</i><i> in the Company's sole discretion unless and until paid and may be </i><i>modified</i><i> at the Company&rsquo;s sole discretion, consistent with the law.</i></li></ul></div><div><br>
<div><i>
</i></div></div><div><div><i>**Benefits vary based on FT and PT employment status.</i></div></div></div></div><div></div>

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
<br><br>
Customer Accounts Manager
<br><br>
The salary range for this role is $20 to $21 per hour.* This position is also eligible for incentive pay based on performance.
<br>Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
<br><br>
Skills for Success
<br>Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
<br><br>
The Work
<br><ul>
<li>Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments</li>
<li>Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy</li>
<li>Second up to the General Manager</li>
<li>Build authentic customer relationships to support customers in their ownership goals and drive sales</li>
<li>Manage the collections process by counseling customers to gain timely lease/merchandise renewals</li>
<li>Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements</li>
<li>Contact customers who have not renewed merchandise agreements</li>
<li>Maintain customers contact over the phone and through home visits</li>
<li>Update customers information and maintain accuracy</li>
<li>Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals</li>
<li>Clean and certify merchandise in the cleaning station for all merchandise personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any other reasonable duties requested by management</li>
</ul>
Requirements
<br><ul>
<li>United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.</li>
<li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of college or two years of previous management experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron’s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li>
</ul>
Aaron’s Total Rewards
<br><br>
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
<br><br>
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
<br><br>
About Aaron’s
<br>At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
<br><br>
Aaron’s is an Equal Opportunity Employer.
<br><br>
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Advanced Business Computing

<div>
 Date: Mar 1, 2026
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Doha, QA
 <br/>
 <br/>
 Company: ADVANCED BUSINESS COMPUTING W.L.L
 <br/>
 <br/>
 Req ID: 3116
 <br/>
 <br/>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Account Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Account Manager is a strategic, solutions-oriented professional accountable for driving the growth of Advanced Business Computing (ABC) by positioning mainly complex Dell Technologies portfolios and other integrated ABC portfolio solutions. S/He is responsible for transforming customer business challenges into integrated technology solutions, leveraging sound partnerships with existing and potential clients. By championing a consultative sales approach, s/he optimizes sales volumes and executes high-impact market strategies in direct alignment with the Business Unit Manager
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
  </li>
  <li>
   Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
  </li>
  <li>
   Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
  </li>
  <li>
   Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
  </li>
  <li>
   Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
  </li>
  <li>
   Execute and supervise the entire sales cycle from quotation to collection
  </li>
  <li>
   Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
  </li>
  <li>
   Generate sales for the entire product/service line in terms of long-term revenue and profitability
  </li>
  <li>
   Develop and deliver accurate sales forecasts and market development reports in line with business objectives
  </li>
  <li>
   Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
  </li>
  <li>
   Promote the company and its services within the Region.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 5 to 7 years of relevant experience in Qatar
 <br/>
 <br/>
</div>


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