customer account representative

Oneida Health

<div><div><div>Oneida Health is currently seeking an experienced and detail-oriented <b>full-time Patient Account / Customer Service Rep</b> to work at our corporate office in Canastota. As a Patient Account/ Customer Service Rep, your main responsibilities will be to The Patient Account Representative &ndash; Self Pay and Bad Debt, coordinates, monitors, reports and facilitates the accurate reporting and maintenance of the outsourced accounts in a self-pay classification and bad debt accounts transferred to outside collection agents. Balances to inventories and prepares monthly activity reporting.</div></div><p>
</p><div><div><b>Come for the Salary, Stay for the Benefits:</b></div></div><div><div>
We provide competitive pay and value experience. Oneida Health Employees enjoy free parking and the hospital is centrally-located in Oneida next to shopping, food services, and entertainment. The following are just some of our best employee benefits:
</div></div><ul><li><div>Generous Paid Time Off accruing day one</div></li><li><div>
403 (b) matching up to 6%</div></li><li><div>
Free parking</div></li><li><div>
Employee Gym</div></li><li><div>
20% Cafe Discount</div></li><li><div>
No Deductible Health Insurance, Flex Spending, Vision, Dental, Disability, and Life</div></li><li><div>
Generous Tuition Reimbursement
</div></li></ul><div><div><b>What You'll Be Great At:
</b></div></div><ul><li><div>Posts manual cash deposits on a daily basis as assigned.
</div></li><li><div>Receives and posts and reconciles assigned payment batches to the appropriate patient account from the remittance advice or checks using the appropriate payment/adjustment code to insurance.
</div></li><li><div>Reviews daily automated posting as assigned by payer and assures the payment batches are reconciled to the account postings.
</div></li><li><div>Reviews cash posting error reporting and completes any appropriate corrections such as financial class changes, updating payer information, and/or changing the priority of the payer to accounts to ensure payments are posted accurately.
</div></li><li><div>Insures contractual and other approved adjustments are posted timely and accounts are reconciled and the account balances are correctly reflected in the appropriate payer responsibility in the Patient Accounting System.
</div></li><li><div>Researches and codes each payment receipt accurately, thoroughly and timely according to the Payment Posting procedures.
</div></li><li><div>Documents payment information on accounts in the Patient Accounting host system.
</div></li><li><div>Batches cash receipts, balances them to the deposit, and maintains the batch control log of payments daily.
</div></li><li><div>Sorts the mail received in the deposit and forwards any non-payment posting mail appropriate.
</div></li><li><div>Insures zero (0) payment and/or informational &ldquo;nonpayment requests&rdquo; are timely and accurately forwarded/assigned to the account follow up team for additional follow up and/or denial resolution.
</div></li><li><div>Documents all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
</div></li><li><div>Performs routine audits of assigned individual accounts to resolve all discrepancies in account balances &ndash; credit balances, underpayments, inaccurate contractual allowances and performs necessary actions to resolve the account balance.
</div></li><li><div>Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials so that corrective actions can be taken.
</div></li><li><div>Reconciles imports and return account activity with the vendors. Reviews differences and works with vendors to resolve.</div></li><li><div>
Reviews and audits billings from outsourced activities and recommends for payment or payment with changes.</div></li><li><div>
Reconciles recoveries of Bad Debt on a monthly basis.</div></li><li><div><div><ul><li><div>
Works self-pay credit balances and resolves.<br>
</div></li></ul></div><br>
<div><ul><li><div>Prepares Medicare Bad Debt schedule and maintains on a monthly basis. Gathers and stores collection efforts backup and proof to insure bad debt reimbursement.</div></li></ul></div><div><ul><li><div><br>
Acts as hospital liaison for all outsourced account activity &ndash; enters and updates account information as received and routes for appropriate action &ndash; rebill, adjustment, financial assistance, closure, etc.</div></li></ul></div><div><ul><li><div><br>
Produces monthly reporting of outsourced activities performance.
</div></li><li><div>Compares to prior periods and established benchmarks.</div></li></ul></div><div><ul><li><div><br>
Monitors assigned work lists at all sources and insures expeditious resolution. Works with other departmental representatives in resolve. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution.</div></li></ul></div><div><ul><li><div><br>
Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information.</div></li></ul></div><div><ul><li><div><br>
Seeks advice and guidance as necessary to ensure proper understanding.</div></li></ul></div><div><ul><li><div><br>
Performs other duties as assigned by the Supervisor.</div></li></ul></div><div><ul><li><div><br>
Handles telephone information with courtesy, accuracy, and respect for confidentiality; receives information and distributes messages appropriately.</div></li></ul></div><div><ul><li><div><br>
Consistently communicates appropriately with patients and staff and responds to requests for assistance promptly.</div></li></ul></div><div><ul><li><div><br>
Provides accurate communication in verbal, nonverbal and written form. Listens effectively.</div></li></ul></div><div><ul><li><div><br>
Communicates effectively with supervisor, including but not limited to changes of operation. Reports to supervisor regularly on the status of ongoing projects.</div></li></ul></div><div><ul><li><div><br>
Assists with orientation of new staff.</div></li></ul></div><div><ul><li><div><br>
Follows proper chain of command appropriately to resolve problems and concerns.</div></li></ul></div><div><ul><li><div><br>
Treats patients and their families with respect and dignity, and ensures confidentiality of patient records.</div></li></ul></div><div><ul><li><div><br>
Provides positive and productive support to the team and promotes teamwork. Is kind, courteous, respectful and professional in all interactions with all hospital personnel at all levels.</div></li></ul></div><div><p><br>
</p></div><br>
<div><p>Serves as coverage for incoming calls both from internal sources as well as external sources and routes appropriately.</p></div><div><ul><li><div><br>
Determines nature of call and routes to the appropriate person or ascertains a clear and concise accounting of the nature of the call and documents same in patient file notes.</div></li></ul></div><div><ul><li><div><br>
Reviews account with patient and if problem resolution is evident, responds accurately and appropriately or research account. This could include but not limited to researching insurance billing information, reviewing postings for mathematical accuracy, pulling and reviewing explanations of benefits, reviewing contractual terms to determine if applied accurately.</div></li></ul></div><div><ul><li><div><br>
Determines nature of problem. Reviews with appropriate personnel and forwards for proper approvals if resolve is not within the authority of the representative.</div></li></ul></div><div><ul><li><div><br>
Enters into Patient Accounting System new information provided by the patient and/or guarantor</div></li></ul></div><div><ul><li><div><br>
Provides application for charity care/financial assistance when appropriate.</div></li></ul></div><div><ul><li><div><br>
Authors and routes correspondence</div></li></ul></div><div><ul><li><div><br>
Requests rebills as necessary</div></li></ul></div><div><ul><li><div><br>
Pull explanation of benefits as needed to respond to customer inquiry</div></li></ul></div><div><ul><li><div><br>
Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information.</div></li></ul></div><div><ul><li><div><br>
Seeks advice and guidance as necessary to ensure proper understanding.</div></li></ul></div><div><p><br>
Provides General office support &ndash; opens and distributes mail per established policy and procedures.</p></div><br>
</div></li></ul><p>
</p><p></p><div><div><b>Your Essential Qualifications:</b></div></div><ul><li><div><div><b>
Education:</b></div></div><div><div><b>
</b>High School diploma or GED</div></div><div><div><b>
Experience:
</b></div></div></li><li><div>Two + years&rsquo; experience directly related to health care claims processing.</div></li><li><div>
Familiarity with healthcare medical terminology and coding.</div></li><li><div>
Basic knowledge in the reimbursement guidelines for all major third party and governmental payers; Medicaid, Medicare, HMO&rsquo;s; Commercial, Worker&rsquo;s Compensation and Third Party Liability.</div></li><li><div>
Good communication and interpersonal skills.</div></li><li><div>
Basic knowledge of PC and Microsoft Office Suite use and application and use of internet.</div></li><li><div>
Knowledge of patient accounting systems.</div></li><li><div>
Understands and complies with HIPAA and Protected Health Information rules and regulations.</div></li></ul></div>

Patient Account/Customer Service Rep-Self Pay and Bad Debt

State of Ohio

<p></p><div><div><p>The Ohio Attorney General's Office is currently seeking candidates for two Claims Account Representative 1 positions in the Collections Enforcement Section. The successful candidates will provide customer service to Ohio constituents to collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered in any of our office around the State of Ohio: Columbus, Cleveland, Cincinnati, Toledo, or Boardman.</p><p></p><p><br>
The duties for this position include, but are not limited to, the following:</p><p></p><ul><li><br>
Collects delinquent taxes and/or monies owed to state agencies;</li></ul><p></p><ul><li><br>
Handles sensitive telephone and in-person contacts with general public, clients, accountants, and attorneys to collect delinquent debts (e.g., accesses, reviews, and updates account information on video display terminal);</li></ul><p></p><ul><li><br>
Performs skip tracing, investigates, traces, and verifies debtor location (e.g., uses various methods to locate and verify information);</li></ul><p></p><ul><li><br>
Maintains accounts on debt owed to State (e.g., reviews inventory daily to determine status of payments and maintains daily log sheet for supervisor);</li></ul><p></p><ul><li><br>
Issues praecipes and cites permits;</li></ul><p></p><ul><li><br>
May assign and/or reassign cases and/or assessments to special counsel when necessary;</li></ul><p></p><ul><li><br>
Negotiates repayment with debtor, legal, and/or other government representatives;</li></ul><p></p><ul><li><br>
Closes accounts which have made restitution; and</li></ul><p></p><ul><li><br>
Performs general clerical tasks (e.g., reviews correspondence and checks, sends correspondence, provides general information, filing, answers telephones, and photocopies).</li></ul><b>
Why Work for the State of Ohio</b><p>
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:</p>
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul><b>
Qualifications</b><p>
High school diploma and 12 months experience in collections or 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience or 4 months training in use of personal computer, calculator and telephone equipment.</p><div><br>
<ul><li>Or completion of associates core program in business administration, communications, English or related fields</li></ul></div><div><br>
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above.</li></ul></div><br>
<p></p>
<p><b>
Job Skills: </b>customer service, listening, responsiveness, confidentiality, customer focus, and verbal communication</p><b>
Supplemental Information</b><p>
The Attorney General&rsquo;s Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others.</p><p>
Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration.</p><p>
The Attorney General's Office may fill additional, similar positions as a result of this posting.</p><p>
The Ohio Attorney General&rsquo;s Office is an Equal Opportunity Employer.</p><p>
AGO#: 26-06-080</p><p><b>
Background Check Info:</b></p><p>
Selected candidate(s) will be subject to the following background checks:<br>
Criminal history<br>
Driving record<br>
Taxes<br>
Drug Test</p><p>
In addition, an Internet search may be conducted of publicly available and job-related information through social media<br>
(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).</p><b>
ADA Statement</b><p>
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.</p></div></div>

Claims Account Representative 1

Vitalant

<div><p>At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.</p><p></p><p><b>
Work Shift (if applicable):</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
Vitalant is seeking a National Customer Care Representative dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead &ndash; together.<br>
<br>
Your impact as a National Customer Care Representative is vital. You will actively contribute to supporting Vitalant's life-saving mission by addressing donor inquiries and providing scheduling assistance through various channels, including website interactions, live chat, social media, email and phone assistance.</p><p></p><h3 class="jobSectionHeader"><b>
What to Expect:</b></h3><p></p><h2 class="jobSectionHeader"><b>
Start Date: 6/22/26</b></h2><p></p><h2 class="jobSectionHeader"><b>
Salary Range: $17.50- $20.10 per hour</b></h2><p></p><p>
Schedule:</p><ul><li>
Tues - Fri 11:30am - 8pm &amp; Sat 10:30am - 7pm (Arizona Time) <b>OR</b></li><li>
Monday - Thursday 11:30am - 8pm &amp; Sunday 10:30am - 7pm (Arizona Time)</li></ul><p></p><h2 class="jobSectionHeader"><b>
One of these scheduled will be assigned based on business needs.</b></h2><p></p><h3 class="jobSectionHeader"><b>
Our comprehensive total rewards support you, your family, and your future with</b></h3><p></p><ul><li>
Medical, dental, and vision insurance</li><li>
401K + 5% company match</li><li>
Tuition assistance up to $5k per year</li><li>
Free basic life and AD&amp;D insurance</li><li>
Free short-and-long-term disability insurance</li><li>
Paid time off</li><li>
Employee Resource Groups</li><li>
Recognition and perks</li></ul><p></p><h3 class="jobSectionHeader"><b>
As a National Customer Care Representative, you'll get to</b></h3><p></p><ul><li>
Investigate, diagnose, and troubleshoot donor inquiries and issues, offering suitable solutions and alternatives while adhering to response times and guidelines to ensure timely resolution follow up.</li><li>
Cultivate lasting relationships with donors and prospective donors through interactive communication channels, including website, chat, text, email and phone.</li><li>
Identify recurring system or application issues and escalate to leadership team.</li><li>
Resolve escalated issues related to donor portal, donor store, and website troubleshooting.</li><li>
Assist with donor scheduling.</li><li>
Monitor and analyze customer feedback</li><li>
High school diploma or GED</li><li>
Proficient computer skills</li><li>
Two years of customer service experience required</li><li>
One year of technical customer service support preferred</li><li>
One year of text, chat, social media customer support preferred</li><li>
Bilingual preferred but not required</li></ul><p></p><p><b>
Location:
</b></p>Vitalant Remote Work Phoenix, AZ 85007
<p></p><p><b>
Job Category:</b></p>
Sales / Community Outreach<p></p><p><b>
Contact Information: </b>careers@vitalant.org</p><p></p><p>
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.</p></div>

National Customer Care Representative I

FS Roadshows

<p>We are a sales and consulting agency located in the Texas area and are partnered with the AT&amp;T product campaign. Our firm is committed to establishing and maintaining long-lasting relationships with clients, team members, and stakeholders. We are ferociously driven to meet the needs and goals of our clients in a speedy, no-fuss, and personal way. We are looking for someone to join our entry-level AT&amp;T Sales Representative team to assist in the new product and service rollout.</p><p>We firmly believe in hiring an AT&amp;T Sales Representative who exhibits a strong work ethic, an undeniable genuineness, customer service ability, and the drive to make their mark by utilizing a fresh and creative perspective in an established industry. This directly enhances our core values, the purpose of the AT&amp;T Sales Representative position, and unilaterally helps our clients reach their ultimate goal: attain high margins of sales success, brand recognition, and customer loyalty.</p><p><b>Responsibilities of our AT&amp;T Sales Representative</b>:</p><ul><li>Establish the initial relationship with new customers to properly position AT&amp;T Home products to each individual based on their wants and needs</li><li>Educate customers on the rollout of these products and the new technology that supports them</li><li>Assist in the sales process and customer service with any qualifying customer, provide all necessary details regarding new account information, product promotional pricing, and delivery of services</li><li>Overturn any objections, handle all inquiries, and resolve issues swiftly with any customer, and expedite to the necessary department if required</li><li>Drive customer engagement and customer service from initial contact through the point of sale to delivery of products</li><li>Communicate effectively within the AT&amp;T Sales Representative team as well as with Upper Management, Sales, Customer Service, and Compliance teams to ensure efficiency and success</li><li>Track and accurately report customer account information, territory research, and areas of improvement to upper-level management daily to ensure the success of this product rollout and AT&amp;T Sales Representative initiatives</li></ul><p><b>Recommended traits of an entry-level AT&amp;T Sales Representative</b>:</p><ul><li>High school diploma and/or GED equivalent</li><li>Discipline to manage time effectively and efficiently with clients and customers to complete all daily tasks accurately</li><li>A student mentality to learn on the job from the entry level AT&amp;T Sales Representative position and the drive to continue the development of oneself and the company</li><li>Tenacious and dedicated to reinforcing the core values of unbelievable and professional customer service</li><li>An empathetic and compassionate disposition displayed while working with customers</li></ul><p>Job Type: Full-time</p><p>Pay: $800.00 - $1,200.00 per week</p><p>Work Location: In person</p>

AT&T Sales Representative

Abunayyan Holding

<div>
 <p>
  <strong>
   Job Title: Parts Sales &amp; Service Representative (PSSR)
  </strong>
 </p>
 <p>
  <strong>
   Location: Riyadh
  </strong>
 </p>
 <p>
  <strong>
   Company: SBU of Abunayyan Holding Company
  </strong>
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Spare Parts Sales / Aftermarket Services
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Heavy Machinery | Construction Equipment | Industrial Equipment
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking a customer-focused and commercially driven
  <strong>
   Parts Sales &amp; Service Representative (PSSR)
  </strong>
  to join our Aftermarket team. The successful candidate will be responsible for driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction.
 </p>
 <p>
  The role serves as a critical link between customers, service teams, and parts operations, helping maximize aftermarket revenue while delivering timely technical and commercial support. The incumbent will also provide leadership and support to the PSSR team and contribute to the achievement of sales and profitability objectives.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Parts Sales &amp; Aftermarket Support
  </strong>
 </p>
 <ul>
  <li>
   Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
  </li>
  <li>
   Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
  </li>
  <li>
   Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
  </li>
  <li>
   Provide technical assistance and product recommendations to customers and service personnel.
  </li>
  <li>
   Support the achievement of parts sales targets, revenue growth, and profitability objectives.
  </li>
 </ul>
 <p>
  <strong>
   Service Operations Support
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
  </li>
  <li>
   Process service-related parts requests efficiently to minimize equipment downtime.
  </li>
  <li>
   Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
  </li>
  <li>
   Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
  </li>
  <li>
   Notify service teams upon receipt of special-order or backordered items.
  </li>
 </ul>
 <p>
  <strong>
   Customer Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
  </li>
  <li>
   Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
  </li>
  <li>
   Address customer inquiries, concerns, and complaints in a professional and timely manner.
  </li>
  <li>
   Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
  </li>
  <li>
   Collect customer feedback and market intelligence to improve service delivery and business performance.
  </li>
 </ul>
 <p>
  <strong>
   Key Account Management &amp; Team Support
  </strong>
 </p>
 <ul>
  <li>
   Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
  </li>
  <li>
   Manage strategic and key customer accounts to drive long-term business growth.
  </li>
  <li>
   Assist in developing account plans and aftermarket sales strategies.
  </li>
  <li>
   Collaborate with management to identify opportunities for customer retention and market expansion.
  </li>
 </ul>
 <p>
  <strong>
   Commercial &amp; Administrative Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
  </li>
  <li>
   Ensure compliance with cash, credit, and payment processing procedures.
  </li>
  <li>
   Maintain accurate customer records, sales reports, and transaction documentation.
  </li>
  <li>
   Monitor customer purchasing trends and proactively identify opportunities to increase sales.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma, Technical Diploma, or equivalent qualification.
  </li>
  <li>
   Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
  </li>
  <li>
   Experience within Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
  </li>
  <li>
   Proven track record in customer relationship management and aftermarket sales.
  </li>
 </ul>
 <p>
  <strong>
   Technical Knowledge
  </strong>
 </p>
 <ul>
  <li>
   Inventory &amp; Parts Management
  </li>
  <li>
   Aftermarket Sales Processes
  </li>
  <li>
   Customer Service Excellence
  </li>
  <li>
   Key Account Management
  </li>
  <li>
   Commercial Negotiation
  </li>
  <li>
   CRM Systems &amp; ERP Applications
  </li>
 </ul>
 <p>
  <strong>
   Key Skills
  </strong>
 </p>
 <ul>
  <li>
   Parts Sales &amp; Customer Service
  </li>
  <li>
   Key Account Management
  </li>
  <li>
   Aftermarket Business Development
  </li>
  <li>
   Technical Product Knowledge
  </li>
 </ul>
</div>


Parts Sales & Service Representative

MedicalServiceQuotes.com

<p><b>Job description</b></p><p><b>Rapidly growing company in the healthcare industry is seeking a Client Service Representative. Full-time only candidates will be considered at our Castle Rock, CO office.</b></p><p><b>Customer Service Representative</b></p><p><i>Requirements:</i></p><ul><li>Ability to communicate clearly and professionally, both verbally and in writing.</li><li>Has a pleasant, patient and friendly attitude.</li><li>Highly developed sense of integrity and commitment to customer satisfaction.</li><li>Demonstrated passion for excellence with respect to treating and caring for customers.</li><li>Strong decision making and analytical abilities.</li><li>Strong detail orientation and communication/listening skills.</li><li>Willingness to work a flexible schedule and occasional overtime when needed. Possess a strong work ethic and team player mentality.</li></ul><p>1+ years of experience in a customer service or help desk capacity required and Pharmacy Tech experience is a plus but not required. Some experience with multi line telephones, online application systems, and personal computers required. Knowledge of healthcare delivery model a plus. Experience with Internet Explorer, Microsoft Office, and healthcare coding/ billing helpful.</p><p><i>Responsibilities:</i></p><ul><li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.</li><li>The representative will receive, review and process requests for healthcare service quotes using the company&rsquo;s proprietary service request system.</li><li>Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts.</li><li>Provide quality service and support in a variety of areas including, but not limited to: placing orders, reviewing client service instructions and confirming service completion.</li><li>Troubleshoot customer issues over the phone.</li><li>Work with insurance companies and medical providers to ensure patient satisfaction.</li><li>Use automated information systems to analyze the customer&rsquo;s situation.</li><li>Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.</li><li>Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer&rsquo;s</li><li>Responsible for compiling and generating reports as they relate to customer service</li></ul><p>The customer service representative will provide information to customers in response to inquiries about products and services. The representative will receive, review and process requests for healthcare services and pharmacy benefit services using the company&rsquo;s proprietary service request system. The representative will also explain how to use account features and solve customer application and Internet problems. The customer service representative will receive, document and resolve customer complaints.</p><p>Benefits package include health insurance, vision plan, 401k, and paid time off. Qualified candidates should submit their resumes by replying to this posting.</p><p>Job Type: Full-time</p><p>Salary: $18.00 to $21.00 /hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Dental and Vision Insurance</li><li>Life insurance</li><li>Paid time off</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Castle Rock, CO 80104 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Castle Rock, CO 80104: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Client Service Representative

First Texoma National Bank

<p>Must be available Monday - Friday, 7:45am - 6:00pm and some Saturdays 8:45 - 12:00.</p><p>Pay range: $17.00 - $20.44. Starting pay will be based upon previous banking experience.</p><p>APPLICANTS MUST APPLY at https://www.ftnb.net/Employment TO BE CONSIDERED FOR AN INTERVIEW. FULL-TIME CUSTOMER SERVICE REPRESENTATIVE (Teller), Durant, OK First Texoma National Bank is seeking applications for the position of Client Service Representative (CSR). The primary goal of a CSR is to ensure accurate and timely processing of teller transactions in a professional manner to build customer confidence and trust. Banking experience is preferred but not required.</p><p>APPLICANTS MUST APPLY at https://www.ftnb.net/Employment TO BE CONSIDERED FOR AN INTERVIEW</p><p>First Texoma National Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status.</p><p>Job Type: Full-time</p><p>Pay: $17.00 - $20.44 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Cash handling: 1 year (Required)</li><li>Customer service: 1 year (Required)</li><li>Banking: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Teller/Customer Service Representative

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