customer account representative

Comcast

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.<p><b><br>
Job Summary</b></p>
Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.<p></p><p><b>
Job Description</b></p><p><b>
Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.</b></p><p></p><p><b>
Preferred Experience:</b></p><ul><li><p>
MS Suite</p></li><li><p>
Microsoft Dynamics</p></li><li><p>
MS Teams Proficiency</p></li><li><p>
Salesforce</p></li><li><p>
MS Outlook Proficiency</p></li><li><p>
Comcast Business Advanced Business Solutions</p></li><li><p>
Billing Tools</p></li><li><p>
Inbound/Outbound Call Center</p></li><li><p>
Dedicated Internet Sales</p></li></ul><p></p><ul><li><b>Sales experience required</b></li></ul><p></p><p>
Core Responsibilities</p><ul><li>
Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.</li><li>
Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales.</li><li>
Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs.</li><li>
Conduct regular reviews and process government accounts to include purchase and sales orders.</li><li>
Consistently and regularly conduct interactions digitally with base of SMB customers.</li><li>
Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.</li><li>
Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time.</li><li>
Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.</li><li>
Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.</li><li>
Make outbound calls to accounts to achieve sales quota metrics.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul><p><br>
Employees at all levels are expected to:</p><ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul><p><br>
Disclaimer:</p><ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul><p>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant&rsquo;s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.</p><p><b><br>
Skills:</b></p><p>
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity</p><p><b><br>
Salary:</b></p><p>
Base Pay: $18.59<br>
<br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.</p><p>
Total Target Compensation (Base Pay plus Targeted Commission): $34.21</p><br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.<p><br>
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.</p><p><b><br>
Education</b></p><p>
High School Diploma / GED</p><p><b>
Relevant Work Experience</b></p><p>
2-5 Years</p></div>

VIrtual - Senior Customer Account Manager Representative

Southwoods Health

<div><div><b>Billing Customer Service Representative</b><br>
<b>Location: </b>Southwoods Executive Centre &ndash; Boardman, OH<br>
<b>Schedule:</b> Full-Time, Monday&ndash;Friday<br>
<b>Shift:</b> Weekly rotation (8:00am&ndash;4:30pm and 8:30am&ndash;5:00pm)<br>
<br>
<br>
<b>Be the Voice of Southwoods Health</b><br>
At Southwoods Health, we believe the patient experience extends beyond the exam room. As a Billing Customer Service Representative, you are the primary point of contact for our patients&rsquo; financial inquiries. We are looking for a compassionate, professional, and detail-oriented individual who can provide clear solutions while maintaining our high standard of &quot;patient-first&quot; care.<br>
If you have a knack for problem-solving and a passion for helping others navigate the financial side of healthcare, you&rsquo;ll fit right in.<br>
<br>
<br>
<b>How You&rsquo;ll Make a Difference:</b></div>
<ul><li><b>Patient Advocacy</b>: Act as the first point of contact for all incoming billing calls, providing courteous and timely resolutions to patient inquiries.</li>
<li><b>Financial Guidance:</b> Educate patients on financial assistance opportunities, assist in establishing payment plans, and negotiate settlements in accordance with facility policy.</li>
<li><b>Account Management: </b>Proactively manage worklists, monitor delinquent accounts, and coordinate the review and submission of accounts to collections when necessary.</li>
<li><b>HCAP Coordination</b>: Analyze financial assistance applications (HCAP) based on Federal Poverty Guidelines, maintain meticulous logs for auditors, and ensure all supporting documentation meets retention requirements.</li>
<li><b>Documentation &amp; Integrity: </b>Update patient records within the system to ensure a clear documentation trail and maintain 100% compliance with regulatory agency standards.</li></ul><br>
<div><br>
<br>
<b>What You&rsquo;ll Need to Succeed:</b></div>
<ul><li><b>Foundational Knowledge: </b>Training or coursework in business office activities and computer skills. Familiarity with medical terminology is required.</li>
<li><b>Expert Communication:</b> The ability to handle complex financial conversations with empathy, de-escalation skills, and a professional demeanor.</li>
<li><b>Analytical Thinking:</b> Strong problem-solving skills with the ability to use prudent judgment and reason to resolve account discrepancies.</li>
<li><b>Integrity: </b>Strong ethical and moral principles, with a commitment to maintaining patient confidentiality and 100% patient satisfaction.</li></ul><br>
<div><br>
<br>
<b>Why Southwoods?</b><br>
Join a healthcare system that values your contribution to the revenue cycle and patient experience. We offer a professional, stable work environment at our Southwoods Executive Centre with a consistent Monday&ndash;Friday schedule.<br>
<br>
<br>
<i>At Southwoods, it's not just about the treatment, but how you're treated.</i> #SWH<br>
www.southwoodshealth.com</div></div>

Billing Customer Service Representative

Swift Transportation

<div><div><b>Compensation: Starting at $21</b></div><div><b>
Schedule: Weekdays and Weekends 5pm-5am (NIGHTS)</b></div><p><b>
Who We Are:</b></p><p>
Swift Transportation has been an <b>Industry leader</b> for many years with a profound history dating back to the 1960s. Swift is the <b>largest truckload carrier in America</b> with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of <b>advancement and growth opportunities</b>. We place a strong emphasis on <b>culture</b> because we strongly believe that it is a key contributor in achieving overall results here at Swift.</p><p></p><p><b><br>
Job Responsibilities: What you will do</b><br>
<br>
Perform Customer Service functions regarding scheduling of pickup and delivery appointments for specific accounts assigned to the department. Provide assistance to National Account teams. Responsible for daily hands on customer related situations and resolving load discrepancies by working closely with the Customer Service Representative/ Customer Account Managers assigned to the account(s).</p><ul><li>
Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.</li><li>
Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).</li><li>
Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.</li><li>
Assist in collecting and maintaining current Customer information in the system.</li><li>
Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.</li><li>
Proactively work to assist others in achieving the organization's objectives.</li></ul><p><b>
Copy and paste URL into browser to view full description: </b>https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&amp;id=7651<br>
<br>
<b>Qualifications: What you need to bring</b></p><ul><li>
Previous experience in transportation industry required.</li><li>
Working knowledge of MS Office (Excel and Word) required.</li><li>
Good verbal and written communication skills.</li><li>
Detail-oriented with strong organizational skills.</li><li>
Microsoft Office Suite</li><li>
Report generation</li><li>
Mathematical, analytical and problem solving skills.</li><li>
Ability to interpret user needs and translate into system requirements.</li><li>
Ability to understand system data and to identify discrepancies</li><li>
Previous knowledge of system analytics helpful</li><li>
Associates' degree or equivalent combination of education and/or experience required.</li></ul><p><b>
What we offer:</b></p><p></p><p><i><br>
Our Benefits Package includes</i> 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.<br>
<br>
<i>Volunteer opportunities to support our local communities</i>- We have an adoration for helping others which is why we have worked hard to <b>establish partnerships</b> with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.<br>
<br>
<i>Training, Development &amp; Growth Opportunities</i> - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes <b>growth and advancement</b>. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.<br>
<br>
<i>Diversity, Equity and Inclusion</i> - <b>A diverse workforce</b> allows us to achieve a dynamic business advantage where we can <b>openly collaborate</b>, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.</p><p><br>
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.</p></div>

After Hours Customer Account Specialist

<div><div><b>Compensation: Starting at $21.32</b></div><div></div><div><b>
Schedule:</b><b> </b><b>3 days on, 2 days off, 2 days on, 3 days off.</b><b> </b><b>Weekdays/Weekends 6pm-6am (NIGHTS)</b></div><p><b>
Who We Are:</b></p><p>
Swift Transportation has been an <b>Industry leader</b> for many years with a profound history dating back to the 1960s. Swift is the <b>largest truckload carrier in America</b> with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of <b>advancement and growth opportunities</b>. We place a strong emphasis on <b>culture</b> because we strongly believe that it is a key contributor in achieving overall results here at Swift.</p><p><b>
Job Responsibilities: What you will do</b><br>
<br>
Perform Customer Service functions regarding scheduling of pickup and delivery appointments for specific accounts assigned to the department. Provide assistance to National Account teams. Responsible for daily hands on customer related situations and resolving load discrepancies by working closely with the Customer Service Representative/ Customer Account Managers assigned to the account(s).</p><ul><li>
Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.</li><li>
Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).</li><li>
Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.</li><li>
Assist in collecting and maintaining current Customer information in the system.</li><li>
Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.</li><li>
Proactively work to assist others in achieving the organization's objectives.</li></ul><p><b>
Copy and paste URL into browser to view full description: </b>https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&amp;id=7651<br>
<br>
<b>Qualifications: What you need to bring</b></p><ul><li>
Previous experience in transportation industry required.</li><li>
Working knowledge of MS Office (Excel and Word) required.</li><li>
Good verbal and written communication skills.</li><li>
Detail-oriented with strong organizational skills.</li><li>
Microsoft Office Suite</li><li>
Report generation</li><li>
Mathematical, analytical and problem solving skills.</li><li>
Ability to interpret user needs and translate into system requirements.</li><li>
Ability to understand system data and to identify discrepancies</li><li>
Previous knowledge of system analytics helpful</li><li>
Associates' degree or equivalent combination of education and/or experience required.</li></ul><p><b>
What we offer:</b></p><p><i>
Our Benefits Package includes</i> 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.<br>
<br>
<i>Volunteer opportunities to support our local communities</i>- We have an adoration for helping others which is why we have worked hard to <b>establish partnerships</b> with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.<br>
<br>
<i>Training, Development &amp; Growth Opportunities</i> - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes <b>growth and advancement</b>. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.<br>
<br>
<i>Diversity, Equity and Inclusion</i> - <b>A diverse workforce</b> allows us to achieve a dynamic business advantage where we can <b>openly collaborate</b>, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.</p><p><br>
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.</p></div>

CaptivateIQ

<div><div>CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.</div>
<div></div>
<div>Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.</div>
<div></div>
<div><b>About the Role</b></div>
<div>
<div>CaptivateIQ is looking for our next Account Development Representative (ADR), Customer Accounts. In this role, you&rsquo;ll focus on engaging and developing relationships within existing customer accounts to drive expansion opportunities, increase product adoption, and support long-term customer value.</div><div><br>
You will partner closely with Customer Success and Sales to identify whitespace, run strategic outreach, surface new use cases, and help create qualified expansion opportunities. We&rsquo;ll teach you the hard skills to research, map accounts, run thoughtful multi-threaded outreach, objection-handle, and qualify expansion interest, preparing you for a future in a full-sales-cycle or account management role.</div><div><br>
This role is ideal for ambitious, disciplined, and coachable individuals who are excited by the art and science of proactive customer growth.</div></div><br>
<div></div>
<div><b>Job Location</b></div>
<div>The candidate selected for this opportunity must reside near one of the following locations:</div>
<div></div>
<div><b>Hybrid (in-office 3 days per week)</b></div>
<ul><li>Austin, TX</li></ul>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul>
<li>Acquire in-depth knowledge of your prospects (contacts &amp; their companies) through research that will inform your outreach strategy with relevance and story-telling</li>
<li>Generate a qualified pipeline creatively to break into target accounts with cold calling, personalized emailing, and LinkedIn prospecting</li>
<li>Confidently engage with Director to C-Level prospects to uncover relevant pain points and create interest in CaptivateIQ&rsquo;s platform</li>
<li>Represent CaptivateIQ both culturally and as a subject matter expert by clearly articulating our value proposition and differentiators</li>
</ul><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul>
<li>
<div>1+ years of SDR/BDR/ADR or customer-facing sales experience, ideally working with B2B SaaS customers.</div>
</li>
<li><div>Bachelor&rsquo;s Degree with strong academic performance and/or demonstrated leadership, or equivalent practical experience.</div></li><br>
</ul>
<div></div><div>Technical Skills</div>
<ul>
<li><div>Business Acumen (awareness of customer business drivers, ability to connect value to outcomes).</div>
</li>
<li><div>Time Management (prioritization and organization across multiple customer accounts and stakeholders).</div>
</li>
<li><div>Sales Acumen (strong discovery, research, and prospecting skills, especially within existing accounts).</div>
</li>
<li><div>Experience with Salesforce CRM (or equivalent) preferred.</div></li><br>
</ul>
<div></div><div>Soft Skills</div>
<ul>
<li><div>Emotional Intelligence (professionalism, humility, coachability, and growth mindset).</div>
</li>
<li><div>Ambition, competitive spirit, grit, tenacity, and resilience in a fast-paced environment.</div>
</li>
<li><div>Intellectual Intelligence (analytical, adaptive, prepared, comfortable managing up and collaborating cross-functionally).</div>
</li>
<li><div>Strong verbal and written communication skills and the ability to collaborate effectively with Sales, Customer Success, Marketing, and Operations.</div></li><br>
</ul>
<div></div><div>Cultural Mindset</div>
<ul>
<li><div>Bias Towards Action (act with speed, start now).</div>
</li>
<li><div>Operate with Clarity (seek to understand, meet goals).</div>
</li>
<li><div>Be an Owner (do what&rsquo;s right, stay curious).</div>
</li>
<li><div>Deliver Impact (don&rsquo;t settle, innovate to solve problems).</div>
</li>
<li><div>Lead with Empathy (work together, assume positive intent).</div>
</li>
</ul><h3 class="jobSectionHeader"><b>Nice to Have</b></h3><ul>
<li>
<div>Experience working with or selling into teams like Sales Operations, Revenue Operations, or Finance.</div>
</li>
<li><div>Familiarity with sales tools such as Salesforce, Outreach, Nooks, LinkedIn Sales Navigator a plus</div>
</li>
<li><div>Knowledge of Excel or sales compensation tools and concepts is a plus.</div>
</li>
</ul><h3 class="jobSectionHeader"><b>Benefits</b></h3><ul>
<li>Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.</li>
<li>Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.</li>
<li>Annual Stipends: Dedicated funds for your professional development and caretaking needs.</li>
<li>Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.</li>
<li>Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.</li>
<li>Premium Tools: The latest Apple hardware to empower you to do your best work.</li>
<li>Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.</li>
</ul><h3 class="jobSectionHeader"><b>Notice for Prospective Candidates</b></h3><ul>
<li>Only emails from @captivateiq.com should be trusted.</li>
</ul><div>We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:</div>
<ul><li>Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.</li>
<li>Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.</li>
<li>Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.</li>
<li>Ask candidates to make a payment in order to be considered for a position.</li>
<li>Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.</li>
<li>Please note that we&rsquo;ll only ask for more sensitive personal information in connection with background checks after an offer is made.</li>
</ul><div>The OTE range represents the minimum and maximum for this position in Austin. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.</div><div><i>
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Account Development Representative, Customer Accounts

First American

<div><p>First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. <b>This is an in person, onsite position.</b></p><p><b>
COLLECTIONS JOB RESPONSIBILITIES</b></p><ul><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Complete 100-120 calls per day</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul><p><b>
COLLECTIONS JOB REQUIREMENTS</b></p><ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English a plus</li></ul><p><b>
BENEFITS</b></p><ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul><p>
Job Type: Full-time</p></div>

Collections Customer Accounts Representative

Big Rig Lending, LLC

<div><p>Big Rig Lending, LLC , an online marketplace lender specializing in commercial vehicle lending with nationwide coverage, currently seeks experienced Bilingual Customer Account Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, inside sales call center environment. The position is in Dalton, GA. <b>This is an in person, onsite position.</b></p><p><b>
COLLECTIONS JOB RESPONSIBILITIES</b></p><ul><li>
On average, complete 100-120 calls per day.</li><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul><p><b>
COLLECTIONS JOB REQUIREMENTS</b></p><ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English strongly preferred</li></ul><p><b>
BENEFITS</b></p><ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul><p>
Job Type: Full-time</p></div>

Bilingual Collections Customer Accounts Representative

Search 10000+ Customer account representative jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 customer account representative jobs Near Me

VIrtual - Senior Customer Account Manager Representative

Billing Customer Service Representative

After Hours Customer Account Specialist

After Hours Customer Account Specialist

Account Development Representative, Customer Accounts

Collections Customer Accounts Representative

Bilingual Collections Customer Accounts Representative