customer account representative

Comcast

<div>Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what&rsquo;s next. Powered by the nation&rsquo;s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation&rsquo;s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.<p><b><br>
Job Summary</b></p>
Responsible for supporting Comcast Business Services in efforts to retain and grow our existing customer base. Act as a business partner to existing customers, with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.<p></p><p><b>
Job Description</b></p><p><b>
Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.</b></p><p></p><p><b>
Preferred Experience:</b></p><ul><li><p>
MS Suite</p></li><li><p>
Microsoft Dynamics</p></li><li><p>
MS Teams Proficiency</p></li><li><p>
Salesforce</p></li><li><p>
MS Outlook Proficiency</p></li><li><p>
Comcast Business Advanced Business Solutions</p></li><li><p>
Billing Tools</p></li><li><p>
Inbound/Outbound Call Center</p></li><li><p>
Dedicated Internet Sales</p></li></ul><p></p><ul><li><b>Sales experience required</b></li></ul><p></p><p>
Core Responsibilities</p><ul><li>
Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in.</li><li>
Focus on Base customer growth and retention, in the Mid-market segment, to include advanced product upgrades and sales.</li><li>
Lead and conduct biannual account review with midmarket customer base to assess ongoing business needs.</li><li>
Conduct regular reviews and process government accounts to include purchase and sales orders.</li><li>
Consistently and regularly conduct interactions digitally with base of SMB customers.</li><li>
Prepare sales documentation for advanced products and work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation.</li><li>
Maintain and master knowledge of billing system order entry process to directly enter customer upgrades real time.</li><li>
Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel.</li><li>
Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.</li><li>
Make outbound calls to accounts to achieve sales quota metrics.</li><li>
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>
Other duties and responsibilities as assigned.</li></ul><p><br>
Employees at all levels are expected to:</p><ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>
Win as a team - make big things happen by working together and being open to new ideas.</li><li>
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>
Drive results and growth.</li><li>
Support a culture of inclusion in how you work and lead.</li><li>
Do what's right for each other, our customers, investors and our communities.</li></ul><p><br>
Disclaimer:</p><ul><li>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul><p>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant&rsquo;s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.</p><p><b><br>
Skills:</b></p><p>
Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Communication; Critical Thinking Problem Solving; Resilience; Professional Integrity</p><p><b><br>
Salary:</b></p><p>
Base Pay: $18.59<br>
<br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.</p><p>
Total Target Compensation (Base Pay plus Targeted Commission): $34.21</p><br>
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.<p><br>
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.</p><p><b><br>
Education</b></p><p>
High School Diploma / GED</p><p><b>
Relevant Work Experience</b></p><p>
2-5 Years</p></div>

VIrtual - Senior Customer Account Manager Representative

Luminis Health

<div><p><b>Position Objective:</b></p><p>
The Patient Account Representative works in the Central Billing Office (CBO) providing billing services such as the processing and submission of patient charges and appropriate follow up with insurance companies and patients. The Patient Account Representative provides outstanding service to both internal and external customers utilizing the telephone as their primary source of communication.</p><p><b>
Essential Job Duties:</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><ul><li>
Demonstrates Proficient Use of Practice Management Software: Efficient utilization of billing system database to update facility file and patient demographic information; assures correct balance of charge and payment batches, bank deposits, and proper reconciliation. Ability to edit a claim and send/receive claim notes in the billing system.</li><li>
Competence with Insurance Issues: Demonstrated ability to post charges, payments, adjustments, and knows how to work unpostables. Understands the credit, collection, and zero pay work lists and knows how to effectively use them. Demonstrates the ability to understand and utilize kick codes correctly and shows competence with coding knowledge.</li><li>
Organization Efficiency: Effectively maintains collections and follow up account activity by ensuring the proper organizations, tracking, filing and documenting of all correspondence.</li><li>
Demonstrated ability to utilize Outlook email and navigate in the Word and Excel software applications.</li><li>
Demonstrates Competence with the Collection Process: Responds to patient billing and insurance inquiries and facilitates resolution of financial issues promptly.</li><li>
Demonstrates basic knowledge in interpreting and understanding billing slips and the athena workflow dashboard.</li><li>
Business Operations: Accurately completes payment/deposit batches with proper allocation of monies. Completes and understands month end productivity and statistical reports. Understands applicable financial policies to include cash discounts, payment plans, sliding fee schedule, etc. Reviews patient invoices and claims for accuracy and completeness before submission.</li><li>
Provides Outstanding Customer Service: Prepares account history information for physician review and/or transfer to collection agency.</li><li>
Answers patient calls in a professional and timely manner, projecting proper telephone etiquette; understands when it is acceptable to release patients protected health information.</li><li>
Business Conduct: Displays professionalism in the workplace maintaining a positive team attitude; demonstrates dependability through perfect attendance and reliability via non-existent tardiness.</li></ul><p><b>
Educational/Experience Requirements:</b></p><ul><li>
High school diploma or GED.</li><li>
Two to four years of billing experience including ICD9, CPT coding and medical terminology or related experience. Experience operating multi-line phone system, fax machine, photocopier, and PC. Experience with Microsoft Office, Word and Excel. Ability to communicate professionally via internet. Ability to operated PC efficiently and type 40 wpm.</li></ul><p><b>
Required License/Certifications:</b></p><p><b>
Working Conditions, Equipment, Physical Demands:</b></p><p>
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.</p><p>
Physical Demands -</p><p></p><p><b><br>
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.</b></p><p>
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.</p><p><b>
Luminis Health Benefits Overview:
</b></p><ul><li>Medical, Dental, and Vision Insurance.</li><li>
Retirement Plan w/employer contribution.</li><li>
Paid Time Off.</li><li>
Employee Tuition Assistance Benefits.</li><li>
Employee Referral Bonus Program</li><li>
Employer Paid Holidays, Disability, and Life/AD&amp;D for full time employees</li><li>
Wellness Programs/Employee Assistance Programs and more</li></ul><div><div><b>
Luminis Health Benefits Overview:</b><br>
<ul><li>Medical, Dental, and Vision Insurance</li><li>Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)</li><li>Paid Time Off</li><li>Tuition Assistance Benefits</li><li>Employee Referral Bonus Program</li><li>Paid Holidays, Disability, and Life/AD&amp;D for full-time employees</li><li>Wellness Programs</li><li>Employee Assistance Programs and more</li><li>Benefit offerings based on employment status</li></ul></div>
<p><b>
Opt-in for text notifications!</b><br>
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.<br>
<br>
To enable this feature, select &quot;yes&quot; when asked to &quot;opt-in to receive text messages&quot; and to &quot;Receive updates from a recruiter about this job via SMS&quot; when completing your application. Once you are opted in, you can easily opt-out at any time.<br>
<i>Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.</i></p></div></div><p></p>

Patient Account Representative

Big Rig Lending, LLC

<div><p>Big Rig Lending, LLC , an online marketplace lender specializing in commercial vehicle lending with nationwide coverage, currently seeks experienced Bilingual Customer Account Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative, inside sales call center environment. The position is in Dalton, GA. <b>This is an in person, onsite position.</b></p><p><b>
COLLECTIONS JOB RESPONSIBILITIES</b></p><ul><li>
On average, complete 100-120 calls per day.</li><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul><p><b>
COLLECTIONS JOB REQUIREMENTS</b></p><ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English strongly preferred</li></ul><p><b>
BENEFITS</b></p><ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul><p>
Job Type: Full-time</p></div>

Bilingual Collections Customer Accounts Representative

First American

<div><p>First American Title Lending currently seeks an experienced Collections Customer Accounts Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA. <b>This is an in person, onsite position.</b></p><p><b>
COLLECTIONS JOB RESPONSIBILITIES</b></p><ul><li>
Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging</li><li>
Complete 100-120 calls per day</li><li>
Ensure documentation of all collection attempts in appropriate systems</li><li>
Assist in repossession and legal process</li><li>
Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment</li><li>
Meet or exceed minimum goal requirements based on Company objectives</li></ul><p><b>
COLLECTIONS JOB REQUIREMENTS</b></p><ul><li>
2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals</li><li>
Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred</li><li>
Proficient and professional verbal and written communication skills</li><li>
Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems</li><li>
Ability to interact effectively primarily over the telephone and through email</li><li>
Attention to detail and exceptional prioritizing and organizations skills</li><li>
Strong interpersonal, active listening, critical thinking, and analytical skills</li><li>
Flexibility to work various daytime schedules</li><li>
Bilingual in Spanish/English a plus</li></ul><p><b>
BENEFITS</b></p><ul><li>
Base pay plus monthly bonus opportunities</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
401(k) including company match</li><li>
Medical, dental, vision insurance including dependent coverage</li><li>
Company Paid Life Insurance</li><li>
Company Paid Short and long term disability</li></ul><p>
Job Type: Full-time</p></div>

Collections Customer Accounts Representative

Schneck Medical Center

<div><div><h3 class="jobSectionHeader"><b>About the Position</b></h3>
<p>
As a <b>Self Pay Account Representative</b>, you&rsquo;ll play a vital role at the intersection of patient care and financial integrity. This position focuses on <b>supporting patients through meaningful, compassionate conversations</b> while helping them understand and resolve outstanding balances. You&rsquo;ll work with patients to coordinate payments, establish manageable payment plans, and explore financial assistance options &mdash; ensuring no one feels lost or unsupported in the process.</p>
<p>
In addition to patient engagement, you&rsquo;ll partner closely with your peers in the <b>Patient Financial Services</b> department to investigate and resolve account issues that impact patient balances. This role offers a rewarding blend of <b>people‑focused interaction and analytical problem‑solving</b>, using our <b>new and improved electronic health record</b> to uncover solutions and make an impact.</p>
<p>
We&rsquo;re looking for someone who is hardworking, compassionate, and motivated &mdash; someone who enjoys digging into details, thinking critically, and finding answers that truly help patients.</p>
<p><b>
What makes this role even better?</b></p>
<ul>
<li>A balanced mix of patient communication and analytical work</li>
<li>Strong team collaboration and support</li>
<li>Modern tools and technology to help you succeed</li>
<li><b>Flexible scheduling options after training</b>, including:
<ul><li>Five 8‑hour shifts <b>or</b> four 10‑hour shifts, or</li>
<li><b>Partial work‑from‑home eligibility</b></li>
</ul>
</li></ul><p>If you&rsquo;re driven by purpose, enjoy problem‑solving, and want a role where your work directly helps patients navigate their healthcare journey, this position offers both <b>meaning and flexibility</b>.</p>
</div>
<p><b><i>Pay rate starts at $16.25/hr.</i></b></p>
<p><b>
JOB REQUIREMENTS</b></p>
<p><b>
EDUCATION</b><br>
Minimum: High School or Equivalent</p>
<p><b>
EXPERIENCE</b><br>
Minimum: Analytical aptitude, customer service, basic computer knowledge<br>
Preferred: Previous collection experience in healthcare industry. Must have an understanding of existing credit and collection regulations; i.e., Truth in Lending, Fair Credit Billing, Fair Debt Collection Practices Act. Excellent written and verbal communications skills. Working knowledge of keyboarding and Microsoft Windows. Analysis of complex insurance benefit formulas including Medicare and Medicaid, and reconcile with benefits paid on patients accounts.</p></div>

SELF-PAY ACCOUNT REPRESENTATIVE

Security Mutual Life Insurance

<div><div><b>As a Billing Account Representative,</b> you will bill, reconcile and maintain accounts and administer services to Group Billing, Credit Union and Individual clients of the company while ensuring compliance with all applicable regulatory guidance.</div><div></div><div><b><br>
This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you!</b></div><div></div><div><b><br>
Description of Duties &amp; Responsibilities:</b></div><ul><li>
Process billing, adjustments and verifications, reconcile payments and follow up. Monitor assigned cases to ensure timely remitting and processing of payments.</li><li>
Process general service requests including salary savings list bills, premium and loan payments, premium and loan payments, pre-nonforfeiture processing, health policy billing, policy system correction requests, DAC tax reporting, beneficiary changes, submission of policy system correction requests and returned checks.</li><li>
Confer with Agents, payroll offices and customers by telephone and email relative to post issue service requests and questions. Process related service requests.</li><li>
Manage Electronic Funds Transfer accounts, perform taxable gain calculations and tax reporting.</li><li>
Process payments by phone and remain Payment Card Industry compliant when handling debit and credit card payments.</li><li>
Keep records of customer interactions and transactions.</li><li>
Create and update procedural documentation.</li><li>
Assist with Call Center overflow calls at high volume times.</li><li>
Assist with departmental training as needed.</li></ul><h1 class="jobSectionHeader"><b>
Required skills &amp; experience:</b></h1><ul><li>
Minimum of 2 years experience in Customer Support.</li><li>
Experience in accounting or bookkeeping required.</li><li>
Experience in an insurance industry or call center environment preferred.</li><li>
Experience working in a financial institution preferred.</li><li>
Fluency in Spanish a plus.</li><li>
Intermediate knowledge of Microsoft Word and Excel.</li><li>
Excellent written and verbal communication skills.</li><li>
Excellent data entry skills.</li><li>
Ability to perform work accurately and thoroughly.</li><li>
Ability to take care of both internal and external customer needs.</li><li>
Ability to pay close attention to detail.</li><li>
Ability to prioritize and organize a heavy workload.</li></ul><div></div><div><b><br>
Education Required: </b>Associate&rsquo;s degree in Business or related field of study required.</div><div></div><div><b><br>
Pay Range:</b> $19.02 to $21.03 hourly</div><div></div><div><b><br>
The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills.</b></div><div></div><div><b><br>
The level for this position will be determined based on factors including relevant skills, experience and other qualifications.</b></div><div></div><div><b><br>
If you are interested in applying for this position, please obtain a &ldquo;Career Advancement Application&rdquo; from the Human Resources Dept or from ADP Portal.</b></div><div></div><div><br>
Visa sponsorship is not available for this position</div><div>
Relocation assistance is not available for this position</div><div>
Security Mutual is an Equal Opportunity Employer</div><div></div><div><br>
Federal &amp; State Labor Law Posters</div></div>

Billing Account Representative - 1134

Guaranty Bank & Trust (TX)

<div>About the Role:
<div>
Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank &amp; Trust, we improve the financial well-being of our customers while delivering a &quot;Raving Fans&quot; experience, both for customers and employees.
</div><div>We are eager to welcome you as a new Personal Banker to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.</div><div></div><div><b><br>
Join the Guaranty Bank and Trust Team!</b></div><div>
Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank&mdash;we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.</div><div><b>
Why Choose Us?</b><br>
Founded in 1913, Guaranty Bank &amp; Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank &amp; Trust has been named one of the &ldquo;Best 100 Companies to Work for in Texas&rdquo; by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.</div><div><b>
Exciting Opportunities Await</b></div><div>
At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.</div><div>
We are currently searching for the right person to join our team as a <b>Full-Time Teller/New Accounts Representative</b>. This position combines both traditional Teller and New Account duties for a more wholistic experience for our customers.</div><div>
Our Company&rsquo;s culture supports customers in achieving their financial goals and dreams.</div><div></div><div><b><br>
DUTIES AND RESPONSIBILITIES:</b></div><div></div><div><b><br>
This position will train in Teller duties first and then train in opening new accounts. Below are the duties of each position.</b></div><div></div><div><b><br>
Teller</b></div><ul><li>
Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.</li><li>
Balance ATMs, all cash on hand, drawer activities, and totals on a daily basis. Ensure all cash and coin is secured in accordance with bank policy when not in use.</li><li>
Consolidate and balance daily transactions.</li><li>
Performing transactions such as accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier&rsquo;s checks.</li></ul><div><b>
New Accounts</b></div><ul><li>
Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs</li><li>
Opening new accounts, including consumer and business accounts</li><li>
Taking ownership of the customer experience including on-boarding and resolving service issues</li><li>
Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank</li><li>
Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs</li><li>
Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer&rsquo;s financial priorities.</li></ul><div><b>
Combined</b></div><ul><li>
Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies</li><li>
Complying with privacy policies and procedures to maintain customer confidentiality and information protection</li><li>
Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures</li><li>
Completing and passing all required regulatory compliance training as assigned</li><li>
Perform any additional duties and tasks assigned by management</li></ul><br>
<div></div>
About You:
<div><b>
QUALIFICATIONS:</b></div><ul><li>
Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives</li><li>
Excellent communication skills that build customer relationships based on trust</li><li>
Strong critical thinking and problem-solving skills to meet our customer's needs</li><li>
Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change</li><li>
Ability to collaborate with others to achieve shared goals</li><li>
Proficient in Microsoft Office</li></ul><div><b>
EDUCATION, EXPERIENCE, &amp; LICENSES</b><b>:</b></div><ul><li>
High school degree or higher- required</li><li>
Minimum 1 year of Teller or New Accounts experience- preferred</li><li>
Minimum 1 year of customer service and cash-handling experience- required</li></ul><div><b>
WORK LOCATION: Must live within 30 minutes of the Guaranty Bank &amp; Trust address listed below.</b></div><div>
200 W Hawkins Pkwy, Longview, TX 75605</div><div></div><div><b><br>
PHYSICAL DEMANDS:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><p><br>
While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.</p><p>
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.</p><p>
Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.</p>
What We Offer:
<div><b>
COMPENSATION &amp; BENEFITS:</b> Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!</div><div></div><div><b><i><br>
We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.</i></b></div><div></div><div><b><i><br>
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.</i></b></div><div></div><div><b><i><br>
No Recruiters or unsolicited agency referrals please.</i></b></div></div>

Teller/New Accounts Representative

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