customer account specialist

Swift Transportation

<div><div><b>Compensation: Starting at $21</b></div><div><b>
Schedule: Weekdays and Weekends 5pm-5am (NIGHTS)</b></div><p><b>
Who We Are:</b></p><p>
Swift Transportation has been an <b>Industry leader</b> for many years with a profound history dating back to the 1960s. Swift is the <b>largest truckload carrier in America</b> with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of <b>advancement and growth opportunities</b>. We place a strong emphasis on <b>culture</b> because we strongly believe that it is a key contributor in achieving overall results here at Swift.</p><p></p><p><b><br>
Job Responsibilities: What you will do</b><br>
<br>
Perform Customer Service functions regarding scheduling of pickup and delivery appointments for specific accounts assigned to the department. Provide assistance to National Account teams. Responsible for daily hands on customer related situations and resolving load discrepancies by working closely with the Customer Service Representative/ Customer Account Managers assigned to the account(s).</p><ul><li>
Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.</li><li>
Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).</li><li>
Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.</li><li>
Assist in collecting and maintaining current Customer information in the system.</li><li>
Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.</li><li>
Proactively work to assist others in achieving the organization's objectives.</li></ul><p><b>
Copy and paste URL into browser to view full description: </b>https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&amp;id=7651<br>
<br>
<b>Qualifications: What you need to bring</b></p><ul><li>
Previous experience in transportation industry required.</li><li>
Working knowledge of MS Office (Excel and Word) required.</li><li>
Good verbal and written communication skills.</li><li>
Detail-oriented with strong organizational skills.</li><li>
Microsoft Office Suite</li><li>
Report generation</li><li>
Mathematical, analytical and problem solving skills.</li><li>
Ability to interpret user needs and translate into system requirements.</li><li>
Ability to understand system data and to identify discrepancies</li><li>
Previous knowledge of system analytics helpful</li><li>
Associates' degree or equivalent combination of education and/or experience required.</li></ul><p><b>
What we offer:</b></p><p></p><p><i><br>
Our Benefits Package includes</i> 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.<br>
<br>
<i>Volunteer opportunities to support our local communities</i>- We have an adoration for helping others which is why we have worked hard to <b>establish partnerships</b> with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.<br>
<br>
<i>Training, Development &amp; Growth Opportunities</i> - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes <b>growth and advancement</b>. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.<br>
<br>
<i>Diversity, Equity and Inclusion</i> - <b>A diverse workforce</b> allows us to achieve a dynamic business advantage where we can <b>openly collaborate</b>, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.</p><p><br>
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.</p></div>

After Hours Customer Account Specialist

Risas Dental and Braces

<div><p>Employment Status: Full-time<br>
<br>
</p><p>✓ Dental Insurance ✓ Health Insurance ✓ Life Insurance
</p><p>✓ 12hr ✓ Rotating
</p><p>At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient&trade;. The result is happier, healthier Patients, and better opportunities for our doctors and team members.</p><br>
<p></p>
<p>
We are seeking a friendly and professional bilingual Account Specialist to join our Risas family. The Account Specialist must have excellent customer service skills, a dynamic personality, be highly motivated, and detail-oriented. The Account Specialist works with patients to discuss payment options, insurance benefits and eligibility, financial account accuracy, and account balance resolution. We value good communication skills, reliability, a positive attitude, and organizational talents.</p><p><br>
<b>
Responsibilities</b></p><br>
<ul>
<li>Present and explain financial arrangements, monthly billing and collecting with patients</li>
<li>Post payments, charge new accounts, and close out for the deposit</li>
<li>Verify insurance benefits prior to all new patient exams</li>
</ul><ul><li>Educate and encourage patient's commitment to long-term treatment</li>
<li>Identify, address, and resolve any patient concerns</li>
<li>Validate and/or obtain authorization for payment from patients</li>
<li>Follow up with insurance companies regarding eligibility and payments</li>
<li>Bill insurance within 24 hours of the start of treatment</li>
</ul><ul><li>Close out the month and complete month-end reports</li>
<li>Additional duties and responsibilities as assigned</li></ul><br>
<p><br>
<b>Qualifications</b></p><br>
<ul>
<li>Bilingual in English and Spanish</li>
</ul><ul><li>High School Diploma or GED equivalent</li>
<li>Customer service experience over the phone a plus</li>
<li>Knowledgeable of dental and medical terminology preferred</li>
<li>Exceptional written and verbal communication abilities</li>
<li>Excellent organizational skills and ability to multitask</li>
</ul><ul><li>Ability to utilize de-escalation skills being an empathetic, active listener, who has strong follow through skills when speaking with patients</li>
<li>Ability to think creatively, problem solve, and work independently</li>
<li>Must have a growth mindset and the ability to adapt to change</li>
<li>Ability to work within a team environment and lend support, as a team player, to team members as needed</li></ul><br>
<p></p>
<p><b>
Benefits</b></p>
<p>
Risas Dental and Braces offers a comprehensive benefits package including</p>
<ul>
<li>12-hour shifts, 3 days a week</li>
<li>Medical and vision benefits</li>
<li>Free dental services</li>
</ul><ul><li>401(k) with employer match</li>
<li>Tuition reimbursement opportunities</li>
<li>And many other ancillary benefits</li></ul><br>
<p></p>
<p>
The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.</p></div>

Patient Accounts Specialist

Novartis

<div><div><h3 class="jobSectionHeader"><b>Summary
</b></h3><div>#LI-Remote<br>
<br>
This is a field-based and remote opportunity supporting key accounts in an assigned geography.
<br>
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>
<br>
Company will not sponsor visas for this position.<br>
<br>
As a Territory Account Specialist (TAS), you&rsquo;ll lead with purpose &ndash; crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you&rsquo;ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources &ndash; all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You&rsquo;ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.</div>
</div><div><h3 class="jobSectionHeader"><b>About the Role
</b></h3><div><p><b>Key Responsibilities:
</b></p><ul><li>Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.</li><li>
Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.</li><li>
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.</li><li>
Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.</li><li>
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements &ndash; virtually or in person.</li><li>
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.</li><li>
Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.</li><li>
Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.</li></ul><p></p><p><b>
Essential Requirements:
</b></p><ul><li>Bachelor&rsquo;s degree required from 4-year college or university.</li><li>
Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success<i>. </i><i>For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.</i></li><li>
Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers.</li><li>
Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.</li><li>
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver&rsquo;s license.</li></ul><p></p><p><b>
Desirable Requirements:
</b></p><ul><li>Experience across therapeutic groups, disease states, account management strategy, and new product launches.</li><li>
Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.</li></ul><p></p><p><b>
Leveling Guidelines:</b> The position will be filled at level commensurate with experience.</p><ul><li><b>
Associate Territory Account Specialist:</b> Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.<ul><li><i>
Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively.</i></li><li><i>
Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.</i></li></ul></li><li><b>
Territory Account Specialist:</b> 2+ years&rsquo; experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li><li><b>
Senior Territory Account Specialist:</b> 5+ years&rsquo; experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li><li><b>
Executive Territory Account Specialist:</b> 10+ years&rsquo; experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li></ul><p></p><p><b>
Driving is an Essential Function of this Role:</b> Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver&rsquo;s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><p></p><p><b>
COVID-19 Vaccine Policy (customer-facing roles only):</b> While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers&rsquo; (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><p></p><p><b>
For Field Roles with a Dedicated Training Period:</b> The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><p></p><p><b>
Novartis Compensation Summary:</b></p><p>
The salary for this position is expected to range between:</p><ul><li>
Associate Territory Account Specialist: $77,000 and $143,000 per year</li><li>
Territory Account Specialist: $93,800 and $174,200 per year</li><li>
Senior Territory Account Specialist: $119,700 and $222,300 per year</li><li>
Executive Territory Account Specialist: $132,300 and $245,700 per year</li></ul><p></p><p>
The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><p></p><p>
Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><p></p><p>
US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p></div><p></p>
</div><div><div><p><b>Why Novartis:</b> Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p><b>
Benefits and Rewards:</b> Learn about all the ways we&rsquo;ll help you thrive personally and professionally.<br>
Read our handbook (PDF 30 MB)</p></div>
</div><div><p><b>EEO Statement:</b></p><p>
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.</p><p><b>
Accessibility &amp; Reasonable Accommodations</b></p><p>
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</p></div></div>
<br><div><div>Division
<div>US
</div></div><div>Business Unit
<div>Sales
</div></div><div>Location
<div>USA
</div></div><div>State
<div>Field, US
</div></div><div>Site
<div>Field Sales (USA)
</div></div><div>Company / Legal Entity
<div>U014 (FCRS = US014) Novartis Pharmaceuticals Corporation
</div></div><div>Alternative Location 1
<div>Beverly Hills (California), California, USA
</div></div><div>Alternative Location 2
<div>Los Angeles (California), California, USA
</div></div><div>Functional Area
<div>Sales
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular (Sales)
</div></div><div>Shift Work
<div>No</div></div></div><div></div>

Cardiovascular Territory Account Specialist – Los Angeles West

Cadwell

<div></div><div><div><div><div><div><div><div><div><div><div><b>Position Summary:</b></div>
<div></div>
<div>The Account Integrity Specialist is responsible for ensuring the accuracy, consistency, and integrity of customer account data across company systems. This role supports operational excellence by creating new accounts, auditing existing records, maintaining ERP data integrity, and managing quarterly GPO maintenance activities.<br>
<br>
<b>Key Responsibilities:</b></div>
<ul><li>Develop an in-depth knowledge of Cadwell's products, services, customer structure, and business processes</li>
<li>Create and maintain customer accounts in Syteline and related systems, ensuring completeness and accuracy of required documentation and data fields. Process account creation requests and perform account updates, including address changes, acquisitions, and other customer record modifications.</li>
<li>Audit existing customer accounts to ensure data accuracy, proper classification, pricing alignment, account hierarchy, tax status, and compliance with internal policies</li>
<li>Clean and standardize account data in Syteline, correcting discrepancies, duplicates, inactive records, and incomplete information</li>
<li>Perform quarterly GPO maintenance, including contract validation, pricing updates, eligibility verification, and system updates to ensure compliance with agreements</li>
<li>Collaborate with Sales, Finance, Service, and other departments to resolve account discrepancies and clarify account structure or contract details</li>
<li>Ensure proper documentation and record retention in accordance with company policies and audit requirements</li>
<li>Support ERP and CRM (Salesforce) data integrity initiatives, including reporting, data validation, and process improvement efforts. Ensure proper conversion of prospect accounts and maintain data quality by preventing duplicate prospect and customer records.</li>
<li>Assist in developing and maintaining standard operating procedures related to account creation, maintenance, and GPO updates</li>
<li>Identify opportunities to improve account management workflows and recommend process enhancements</li>
<li>Perform other duties as requested, directed, or assigned</li>
</ul><div><b>Education / Experience:</b></div>
<ul><li>Bachelor's Degree in Business, Finance, Accounting, Information Systems, or related field preferred</li>
<li>2+ years of experience in account management, data management, order management, finance operations, or related field required</li>
<li>Experience working within an ERP system (Syteline preferred)</li>
<li>Experience in medical device, healthcare, or regulated industry environments preferred</li>
</ul><div><b>Job Knowledge / Requirements:</b></div>
<ul><li>Highly detail-oriented and organized</li>
<li>A &quot;customer first&quot;mentality</li>
<li>Strong problem-solving and decision-making skills</li>
<li>Communicate clearly and effectively, demonstrating strong listening, speaking, and writing skills; formal presentation skills before internal and external groups to clearly communicate highly technical information and legal requirements</li>
<li>Ability to work successfully as part of a highly dynamic and fast-paced team</li>
<li>Knowledge of Cadwell product lines and technology, and standard concepts, practices, and procedures within the medical devices industry</li>
<li>Competency in computer skills: MS Office and Google applications, ERP, CRM, and query tools</li>
<li>Exhibits Cadwell's core values of Integrity, Initiative, Accountability, Commitment to Excellence, and Service to Others</li>
</ul><div><b>Travel &amp; Work Requirements:</b></div>
<ul><li>General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.</li>
<li>Extensive use of computer and telephone</li>
<li>Travel may be required; must be able to obtain necessary travel documents</li>
<li>Work hours outside normal business hours may be required to meet business needs</li>
</ul><div><i>Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.</i></div></div></div></div></div></div></div></div></div></div><p></p>

Account Integrity Specialist

Federated Co-ops Inc

<div><p>Federated Co-ops, Inc. is looking to hire a Business Team Support Specialist to work out of our Princeton Main Office. As the Business Team Support Specialist, you will work with the finance and accounting team to service our patrons and vendors. This key position will provide business support to our finance, A/P and A/R team, working with customers and vendors to proactively ensure accurate and timely processing. The position will support our finance and accounting team while working with external vendors and organizations to ensure smooth business operations.
</p><p></p><p><b>Essential Duties and Responsibilities</b> of the Business Team Support Specialist include the following. Other duties may be assigned.
</p><ul><li>Perform support within several departments including entry and support of accounts payable and accounts receivable.</li><li>
Support, follow-up needed for Bank reconciliation</li><li>
Update customer data in Federated ERP system</li><li>
Support general customer calls, inquiries and support requests</li><li>
Processing patron payments</li><li>
Assisting with purchasing duties
</li><li>Working with e-commerce and partner business accounts</li><li>
Maintenance of patron and vendor database and files</li><li>
Traveling to the bank &amp; post office</li><li>
Backup front office operations and other business site locations during seasonal busy times.</li></ul><p><b>
Experience/Education:</b></p><ul><li>
5+ years AP/AR / customer account experience</li><li>
5+ years customer and vendor management experience</li><li>
Previous accounting experience nice to have</li><li>
Must possess excellent organizational skills</li><li>
Ability to communicate effectively with team members and external parties in a courteous manner</li><li>
Detail oriented Multitasking</li><li>
MS Office (Word, Excel, Outlook)
</li><li>Associates / Bachelors / Accounting Education Preferred</li></ul><p>
</p><p><b>Physical Demands:</b></p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, or crouch.</p><p>
</p><p>The wage range for this position is $22 - $24 / hour. The actual pay offered will vary based on multiple factors which include, without limitation, experience, education, training, specialized skills and certifications.
</p><p></p><p>Below is a summary of the benefits Federated Co-ops Inc. offers to employees and are subject to eligibility requirements for each benefit plan.</p><p>
FT Benefits:<br>
Federated Co-ops Inc. offers a competitive benefits package to those who qualify which includes medical insurance, HSA employer contribution, dental insurance, vision insurance, life insurance, matching 401(k), employee assistance program, disability insurance, employee discounts, referral program, clothing allowance/uniforms, paid holidays, floating holiday, PTO and direct deposit.</p></div><p></p>

Business Team Support Specialist

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distributor Management reporting. Responsible to train and, lead their delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide support to PepsiCo Sales team, KAMs, and Distributors, enabling achievement of critical customer initiatives and KPIs including monthly sales targets, on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions.
  </li>
  <li>
   Review distributor and customer dashboards (Claims data, incentives, D&amp;A)
  </li>
  <li>
   Complete weekly analysis and reporting of fill rate against customer order (95% standard) to ID root causes
  </li>
  <li>
   Drive and supporting continuous process improvement and standardization in order to increase efficiency
  </li>
  <li>
   Report performance on Customer/Distributor Management order to Markets/Cluster to the Capability and Sales Lead
  </li>
  <li>
   Participate in regular operational review calls with Business Partners and Business Leaders
  </li>
  <li>
   Work with other capability leaders within GBS and sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
  </li>
  <li>
   Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
  </li>
  <li>
   Discuss team performance with management and make recommendations for team development and succession planning
  </li>
  <li>
   Maintain relationship with client and key business stakeholders
  </li>
  <li>
   Manage team&rsquo;s scope, workload and ad hoc requests
  </li>
  <li>
   Act as a point of contact for and BU sales teams and multi-function business leaders
  </li>
  <li>
   Ongoing training of team members
  </li>
  <li>
   Identify and resolve recurring performance problems and improvement opportunities
  </li>
  <li>
   Train, coach, and direct both the own team and members of other capability teams to insure continuous improvement in processes and functions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3 years of experience in Sales/Sales Operations/Supply Chain/Logistics
  </li>
  <li>
   Previous experience as a people leader and direct people management is a must
  </li>
  <li>
   3-5 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
  </li>
  <li>
   Bachelor&rsquo;s degree in a relevant discipline
  </li>
  <li>
   Ability to provide superior customer service
  </li>
  <li>
   Best-in-class time management skills, ability to multitask, set priorities, and plan
  </li>
  <li>
   Strong use of influencing skills to gain alignment
  </li>
  <li>
   SAP &amp; PBI basic knowledge
   <br/>
   <br/>
  </li>
 </ul>
 Differentiating Competencies Required
 <br/>
 <br/>
 <ul>
  <li>
   Towering strength in O2C processes, ways of working, and systems
  </li>
  <li>
   Strong reporting analytical skills
  </li>
  <li>
   Leans Six Sigma &amp; Process Improvement awareness
  </li>
  <li>
   Excellent communication skills (English); consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
  </li>
  <li>
   Be flexible, organized and able to handle competing priorities
  </li>
  <li>
   Organization effectiveness
  </li>
 </ul>
</div>


Order Management Analyst

Bates County Memorial Hospital

<div><p>This opening is for a 40 hour per week day shift position.</p><p>
The Patient Account Specialist is responsible for the prompt billing and follow up of Insurance Claims in order to expedite payments; monitors and prevents accounts from aging past timely filing; resolves Credit Balances while meeting Federal and State regulations. Identifies trends and communicates those to appropriate staff members for resolution. Provides customer service to patients regarding billing.</p>
<p><b>
Experience and Education:
</b></p><ul><li>Knowledge of the Microsoft office suite</li><li>
Knowledge of standard office equipment (copier, fax machine)</li><li>
Ability to type and use a 10 key</li><li>
Knowledge of Medical and insurance terminology, such as cpt and diagnosis codes.</li></ul>
<p><b>
Minimum:</b></p>
<ul><li>
1-2 years of experience in medical Billing/Follow up for a facility, medical clinic or doctor&rsquo;s office.</li></ul><p><b>
Knowledge/Skills/Abilities Required</b></p>
<ul><li>
Personal technology device to download software application to enable access to hospital email by multi-factor authentication.</li><li>
Displays good organizational skills and utilizes time wisely.</li><li>
Maintains a neat and orderly work environment.
</li><li>Completes assigned tasks in a timely manner and seeks additional work upon completion of assignments.</li><li>
Displays attention to detail and accuracy of tasks</li><li>
Demonstrates good communication skills and empathy</li><li>
Willingly shares information and resources with co-workers.
</li><li>Takes the time to explain and exchange information with customers.</li><li>
Maintains composure under stress and continues to work effectively.</li><li>
Discusses personal, patient, and staff-related issues in a confidential manner and in the appropriate location and follows Hospital policy concerning Confidentiality.</li><li>
PC skills &ndash; demonstrates proficiency in Microsoft Office applications and others as required</li><li>
Treats customers in an ethical manner, respects the dignity and individuality of customers. Demonstrates commitment to customers by putting their well-being before personal, financial, or procedural concerns.</li></ul></div>

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