customer account specialist tier 2 water resources

Hillsborough County, FL

<div>Job Overview
Processes and monitors fiscal transactions related to Public Utilities Department customer billings and payments. Audits, analyzes and reconciles revenue and expenditure postings to the department&rsquo;s general ledger and balances daily account activity including accounts receivable, deposits, loans, PUCR and customer refunds. Monitors multiple accounting reports to establish when and if customer accounts require adjustments.
Salary
$42,057&ndash; $44,160
*Internal rates may vary based on the selected candidate&rsquo;s current grade
Ideal Candidate
The ideal candidate for this position possesses a minimum of two (2) years of experience using automated billing software, with a strong preference for experience with Oracle Customer Care and Oracle Utilities Cloud Services. They demonstrate proficiency in the accurate and efficient entry and processing of utility billing data and have at least one (1) year of data processing experience. The candidate is skilled in computing and validating usage data and resolving billing exceptions independently with a high degree of accuracy and timeliness.
A working knowledge of applicable County, State, and/or Federal codes, ordinances, and resolutions is essential. The ideal candidate has direct experience with Customer Records Management Systems and a proven ability to manage a varied workload in a fast-paced environment. They are self-disciplined, highly organized, and able to prioritize tasks effectively without direct supervision. This candidate exhibits strong problem-solving abilities, attention to detail, and a commitment to delivering excellent customer service
Click HERE to view our Benefits at a glance
<ul><li><div>Generous PTO &amp; Holiday Plan
</div></li><li><div>Health Plans
</div></li><li><div>Health Savings Account
</div></li><li><div>Dental &amp; Vision Plans
</div></li><li><div>Employee Assistance Program (EAP)
</div></li><li><div>Healthcare Flexible Spending Account
</div></li><li><div>Dependent Care Flexible Spending Account
</div></li><li><div>Tuition Reimbursement
</div></li><li><div>Cafeteria Benefit
</div></li><li><div>Life Insurance
</div></li><li><div>Short &amp; Long-Term Disability Insurance 
</div></li></ul><div></div>Core Competencies
<ul><li>Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li>Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li>Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li>Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul>Tier 2
<div><div><div><div>Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
<ul><li>Supervises and coordinates the processing and monitoring of fiscal transactions related to Public Utilities Department customer billings, payments and accounts.
</li><li>Opens and closes daily cash office operations and approves cash custodian cash drawer withdrawals.
</li><li>Reconciles daily AIMS balances for Accounts Receivable, Deposits, Loans, PUCR and Customer Refund Payables to AIMS financial transaction activity and reconciles expense and revenue accounts.
</li><li>Uploads journal entries into Clerk's Oracle financial system and verifies that AIMS journal entries have been posted by the Clerk to the proper financial period.
</li><li>Reviews and analyzes monthly fiscal transactions, identifies issues, and recommends and prepares corrective action.
</li><li>Research and resolve issues with the Public Utilities Department&rsquo;s financial system, AIMS overpayment service agreements on closed accounts, and other account cleanup as required.
</li>Performs other duties as needed, including those performed by subordinate fiscal, financial, and clerical staff. 
<li>
</li></ul></div></div> 
<div><div>Job Specifications
<ul><li>Knowledge of general accounting principles, practices, procedures, and methods.
</li><li>Knowledge of laws, rules, and policies governing assigned functional accounting areas.
</li><li>Knowledge of computer operations using accounting and excel spreadsheet applications.
</li><li>Ability to read, comprehend, and apply job related rules, policies and procedures.
</li><li>Ability to prepare accounting, financial, and statistical reports.
</li><li>Ability to compile and analyze accounting data.
</li>Ability to use accounting and imaging software, spreadsheets, and related applications. 
<li>
</li></ul></div></div> 
<div><div>Physical Requirements
<ul><li>While performing duties of this job, the employee is regularly required to talk or hear.
</li><li>This position is primarily sedentary.
</li></ul>Work Category
<ul><li>Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 
</li></ul></div></div> 
<div><div>Minimum Qualifications Required
<ul><li>Associate&rsquo;s degree with a major in Accounting or Finance; AND
</li><li>Four years of experience in bookkeeping or financial record keeping;
</li></ul>OR
<ul><li>An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
</li></ul></div></div> 
</div></div>Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Career Progression
Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</div>

Customer Account Specialist - Tier 2 (Water Resources)

Johnson Pope Bokor Ruppel & Burns

<div>Johnson Pope Bokor Ruppel &amp; Burns, LLP is seeking an experienced full-time IT Support Specialist. We are seeking a pro-active, technology-focused, customer service-oriented professional to support our law firm.

Position Overview

The IT Support Specialist provides day-to-day technology support to attorneys and staff, ensuring firm systems operate efficiently and issues are resolved promptly. This role requires a proactive, customer service&ndash;oriented professional who takes ownership of support requests, maintains a calm and professional approach when assisting users, and effectively manages troubleshooting and escalation when necessary. As a reliable in-office resource, the specialist helps keep the firm&rsquo;s technology running smoothly while supporting the daily operational needs of the legal team.

Essential Duties and Responsibilities:
<ul>
<li>Serve as the primary point of contact for all IT support requests (in-person and remote)</li>
<li>Own and manage Tier 1 support tickets from intake through resolution</li>
<li>Troubleshoot and resolve a broad range of Tier 2 issues, including:
<ul><li>Hardware and workstation setup/support</li>
<li>Microsoft 365, Outlook, and Office applications</li>
<li>User account management and permissions</li>
<li>Basic network and connectivity issues</li>
</ul></li><li>Provide white-glove support to attorneys and staff in a fast-paced environment</li>
<li>Triage and escalate more complex issues appropriately to senior IT resources</li>
<li>Assist with onboarding/offboarding of employees, including device setup and access provisioning</li>
<li>Maintain accurate documentation of issues, resolutions, and internal processes</li>
<li>Identify recurring issues and recommend process or system improvements</li>
<li>Support conference room technology and day-to-day office IT needs</li>
</ul>
Essential Knowledge, Skills, and Abilities:
<ul>
<li>5+ years of hands-on IT support experience in a professional environment (law firm or similar preferred)</li>
<li>Strong troubleshooting skills across hardware, software, and user issues</li>
<li>Experience supporting Microsoft 365, Windows environments, and common business applications</li>
<li>Excellent communication skills and a service-oriented mindset</li>
<li>Ability to manage multiple priorities and respond quickly to user needs</li>
<li>Strong organizational skills and attention to detail</li>
<li>Proven reliability and consistency in prior roles.</li>
</ul>
Educational/Job Experience Requirements:
<ul>
<li>Associate&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and relevant work experience.</li>
<li>Minimum of four (4) years of experience providing desktop and application support within a Microsoft Windows enterprise environment.</li>
<li>Prior experience supporting users in a law firm or other professional services environment strongly preferred.</li>
<li>Familiarity with legal technology, including document management systems and common legal software applications.</li>
<li>Working knowledge of basic networking concepts and infrastructure.</li>
<li>Experience utilizing a structured helpdesk or ticketing system to manage and track support requests.</li>
</ul>
Office Location: Tampa, FL

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the Firm.

Equal Opportunity Employment:

 Johnson Pope Bokor Ruppel &amp; Burns, LLP is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of an applicant&rsquo;s or employee&rsquo;s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence, or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws, including applicable laws in Florida. We also provide reasonable accommodations for qualified individuals with disabilities in compliance with the Americans with Disabilities Act (ADA).</div>

IT SUPPORT SPECIALIST

Applied Innovation

<div>
 
 
 
 Applied Innovation is a Managed Service Provider (MSP) dedicated to delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have seamless access to the technology they need to succeed. Applied Innovation is seeking a Tier 1 IT Support Specialist to join our IT Service team. This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. The ideal candidate is technically proficient, communicative, and committed to delivering amazing client experiences. This is a Monday to Friday onsite position from 8 AM - 5 PM role with a rotating on-call schedule once training is complete about 2-3 times per year.
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 
 Serve as the first point of contact for IT support requests via phone, email, and ticketing system.
 
 
 </li>
 <li>
 
 
 Listen attentively to clients to identify and diagnose technical issues.
 
 
 </li>
 <li>
 
 
 Provide clear, positive, and professional communication with clients.
 
 
 </li>
 <li>
 
 
 Research and implement solutions according to established Ideal Ticket Procedures.
 
 
 </li>
 <li>
 
 
 Route or escalate unresolved issues to appropriate IT resources.
 
 
 </li>
 <li>
 
 
 Follow up with clients as needed to ensure issues are resolved satisfactorily.
 
 
 </li>
 <li>
 
 
 Stay up to date on emerging software, hardware, and IT trends.
 
 
 </li>
 <li>
 
 
 Manage time effectively under management oversight to ensure prompt resolution of issues.
 
 
 </li>
 <li>
 
 
 Troubleshooting current workstation operating systems (Windows, Mac OS, Linux).
 
 
 </li>
 <li>
 
 
 Supporting Microsoft Office applications, including Office 365.
 
 
 </li>
 <li>
 
 
 Basic Active Directory administration.
 
 
 </li>
 <li>
 
 
 On-premise Exchange support.
 
 
 </li>
 <li>
 
 
 Configuring and troubleshooting web content filtering and anti-virus tools.
 
 
 </li>
 <li>
 
 
 Managing DNS, DHCP, and network connectivity issues (wired and wireless).
 
 
 </li>
 <li>
 
 
 Assisting with server administration and network storage devices.
 
 
 </li>
 <li>
 
 
 Supporting phones and mobile devices.
 
 
 </li>
 <li>
 
 
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 
 
 
 Minimum Qualifications:
 
 
 
 
 
 
 
 To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
 
 
 
 <ul>
 <li>
 
 
 Strong customer service and communication skills.
 
 
 </li>
 <li>
 
 
 Ability to troubleshoot and solve technical problems efficiently.
 
 
 </li>
 <li>
 
 
 Basic knowledge of networking, operating systems, and common IT tools.
 
 
 </li>
 <li>
 
 
 Ability to follow standard procedures and document work accurately.
 
 
 </li>
 <li>
 
 
 Comfortable working in a fast-paced, client-focused environment.
 
 
 </li>
 <li>
 
 
 Understanding and alignment with the organization&rsquo;s core values.
 
 
 </li>
 </ul>
 
 
 
 
 Education/License/Experience Requirements:
 
 
 
 
 <ul>
 <li>
 
 
 High School Diploma required.
 
 
 </li>
 <li>
 
 
 Previous experience in IT support or help desk environment is preferred but not required.
 
 
 </li>
 <li>
 
 
 Experience with client-facing technical support is a plus.
 
 
 </li>
 <li>
 
 
 Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or related technical field, or one of the following approved certifications below.
 
 
 </li>
 </ul>
 
 
 
 
 Certifications (in lieu of degree):
 
 
 
 
 <ul>
 <li>
 
 
 CompTIA A+
 
 
 </li>
 <li>
 
 
 CompTIA Network+
 
 
 </li>
 <li>
 
 
 Microsoft Certified Professional (MCP)
 
 
 </li>
 <li>
 
 
 Other relevant IT certifications
 
 
 
 </li>
 </ul>
 
 
 
 &ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;&ZeroWidthSpace;What We Offer:
 
 
 
 <ul>
 <li>
 
 
 Competitive pay
 
 
 </li>
 <li>
 
 
 Paid holidays, PTO, plus 1 personal holiday
 
 
 </li>
 <li>
 
 
 Comprehensive benefits package, including medical, dental, and life insurance, as well as short-term disability coverage
 
 
 </li>
 <li>
 
 
 401(k) plan with company match
 
 
 </li>
 <li>
 
 
 Opportunities for career growth and advancement within a growing, family-owned business
 
 
 
 </li>
 </ul>
 &nbsp;
</div>

Tier 1 IT Support Specialist - Tampa FL

Early Learning Coalition of Hillsborough County

<div>Description:

POSITION TITLE: Program Initiatives and Education Support Specialist
FLSA STATUS: Non-Exempt
PAY GRADE: N1
PAY RANGE: $39,228 to $53,081 per year
DEPARTMENT: Program Initiatives &amp; Education
POSITION SUMMARY
This position provides administrative and data entry support to the Program Initiatives &amp; Education team. The individual performs data entry of information to maintain database(s) through various systems, and supports initiatives and projects related to data requests. This position is responsible for accuracy, efficiency, and retrieval of processed data. This individual will review data entered for quality assurance and generate data reports as required. In addition, this position will be responsible for assisting childcare providers by phone and in person.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Collect, compile, and analyze data trends from various departments ensuring accuracy and integrity of reports.</li><li>
Assist with duties related to CLASS Observations such as, but not limited to assignments, uploads, and SR TIER 1 Monitoring.</li><li>
Support the ELCHC&rsquo;s quality improvement initiatives through data entry and analysis; make recommendations for improvement within the local database.</li><li>
Assure timely preparation of reports including review and maintenance of data as needed prior to report preparation.</li><li>
Review discrepancies in data received, request clarification and/or advise supervisor of issues related to data and perform data verification routines in accordance with Coalition procedures.</li><li>
Provide quality customer service and ensure a positive relationship in interactions with internal and external customers, including various administrative support functions to include correspondence, filing, phone, and reception duties.</li><li>
Coordinate with ELCHC staff to consolidate and archive data, quality assurance checks, and assist with inventory checks and the distribution of materials.</li><li>
Provide overall support to Quality Improvement Coordinator and VPK Data Quality Improvement Coordinator</li><li>
Perform other duties that may be necessary to maintain the success of the organization, as determined by Leadership.</li></ul>
Requirements:
<ul><li>High school diploma or equivalent; Associate degree preferred</li><li>
Minimum 2 years administrative support experience to include data entry</li><li>
Basic EXCEL spreadsheet skills</li><li>
Ability to exemplify our Core Values</li><li>
Proven ability to connect with a diverse population</li><li>
Ability to identify and resolve problems in a friendly, professional, and timely manner</li><li>
Knowledge of Best Practices regarding customer service skills</li><li>
Attention to detail with the ability to accurately interpret and enter data.</li><li>
Intermediate knowledge of Microsoft Office Products</li><li>
This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.</li><li>
Bilingual English/Spanish preferred</li><li>
Able to work flexible hours when required by Leadership</li></ul>
SUPERVISORY RESPONSIBILITIES
None.
PHYSICAL ACTIVITY/WORK CONDITIONS<ul><li>
Work Environment: This job operates in a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the general public in person and via telephone and email.</li><li>
Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods of time, at a desk, utilizing a computer and reviewing online and paper documents. The employee may be required to lift and move up to 25 pounds.</li><li>
Telework is available at discretion of management, this is a Hybrid role with an in-office requirement.</li></ul></div>

Administrative Support Specialist

Veolia

<div>Company Description 
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world&rsquo;s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. 
Job Description 
A Senior Wastewater Operations Traveling Technician(SWOT) will be trained to operate and 
maintain wastewater plants at several locations around the country. The purpose of the 
position is to assist with new account startups, temporary operations, and to cover our existing 
facilities while local operators are out on PTO/sick time. The SWOT will be responsible for the 
overall operation and maintenance of the wastewater plants they visit, including process 
changes to meet compliance, troubleshooting processes &amp; equipment, operational 
management, maintenance (routine, reactive, and preventive), process &amp; compliance 
sampling, laboratory testing, and writing and distributing a daily shift report. In addition, the 
Senior Wastewater Operations Traveling Technicians will assist with the startup of new 
wastewater operating contracts until full-time local operators are hired The SWOT will be 
responsible for training the newly hired operator(s). The SWOT will communicate with the 
client and with Veolia&rsquo;s Account Manager regarding the operation during their time at the 
facility. The SWOT will be required to travel and be away from home for extended periods of 
time - this can range from 1-2 weeks at a time, all the way up to 1 or more months for certain 
projects.<ul><li>Operate and maintain wastewater plants to comply with the requirements of the</li></ul>
discharge permit, and each clients&rsquo; expectations/requirements. 
<ul><li>Provide direction and support (as needed) to the operators on the other shifts, including</li></ul>
the delegation of tasks based on the skills and abilities of the other operators. 
<ul><li>Conduct lab analysis of the waste streams at various points in the process to verify</li></ul>
treatment and to make process changes. 
<ul><li>Communicate frequently with the Account Manager regarding the operation of the</li></ul>
WWTP and request assistance as needed for the site. 
<ul><li>Coordinate your own travel plans to and from the assigned facility. Note: Veolia pays</li></ul>
for all expenses associated with work-related travel (meals, lodging, transportation, etc.) 
<ul><li>Write or revise Standard Operating Procedures, as necessary.</li><li>Analyze lab data to uncover potential treatment issues and then implement process</li></ul>
changes to prevent non-compliance. 
<ul><li>Submit daily and/or weekly reports to client and Veolia management regarding the</li></ul>
current status of the wastewater plant operations and needs of the operations team. 
<ul><li>Flexibility in schedule is very important. Most travel will be planned in advance, but</li></ul>
there are occasions when emergencies arise. SWOT members will need to be willing 
to travel on short notice. Although these times are infrequent, it is a possibility. 
<ul><li>Manage the chemical inventories, spare parts inventory, and waste disposal activities.</li><li>Provide training and/or facilitate training of operators for all facets of the operation /</li></ul>
management of the WWTP. 
<ul><li>Perform all duties/tasks in compliance with the site safety plan to ensure the safety of</li></ul>
all on-site personnel.<ul><li>Coordinate and assist with major maintenance and preventive maintenance activities.</li><li>Complete minor reactive and preventative maintenance activities to ensure smooth</li></ul>
process operations at all times. 
<ul><li>Optimize the operation of the wastewater treatment plant.</li><li>Lead by example through hard work, attention to detail, respectful and consistent</li></ul>
treatment of each member of the team and take responsibility for wastewater plant 
performance during your shift. 
<ul><li>Assist Veolia Management with the training and development of the operators.</li><li>Willingness and availability to work with operators on other shifts when problems arise</li></ul>
or if an operator needs assistance. 
<ul><li>24/7 availability to the operators, manager, and the Client when at a Client site.</li><li>Provide direction to the team on the daily operation and maintenance of the wastewater</li></ul>
plant to ensure compliance. 
<ul><li>Be knowledgeable and aware of Client process changes, chemical application rates,</li></ul>
maintenance activities, and additional sampling / testing that may be needed to 
evaluate a performance upset / problem to ensure discharge compliance. 
<ul><li>Provide clear verbal and written instructions to the team on the proper operation and</li></ul>
maintenance of the wastewater treatment plant and the equipment. 
<ul><li>Communicate with Veolia Management, or Client Management (depending on the</li></ul>
situation) regarding the current status of the operation, including compliance, treatment 
issues, maintenance, and personnel issues<ul><li>Make process changes based on lab data and general process knowledge to correct</li></ul>
compliance issues or improve the treatment process. 
<ul><li>Evaluate maintenance projects and determine what outside support is needed and then</li></ul>
coordinate and schedule with client maintenance teams or contractors.<ul><li>Issues and concerns of a significant matter should be discussed with the account</li></ul>
manager to ensure actions taken are reasonable and in compliance with the contract.<ul><li>The ability to develop creative and innovative process improvements ideas related to</li></ul>
the operation / management of the WWTF 
<ul><li>Independent scheduling of work load.</li><li>Participates in group meetings or discussions.</li><li>Conducts meetings and leads group discussions.</li><li>Communicates routinely with Veolia management.</li></ul> 
Qualifications<ul><li> 
A wastewater license (biological and/or physical chemical) required</li><li>Willing to pursue reciprocity in other states as well as higher levels in wastewater</li></ul>
treatment. 
<ul><li>6+ years experience in wastewater treatment with knowledge of biological and/or</li></ul>
physical/chemical treatment systems. (college included) 
<ul><li>Operational experience with several types of WWTP systems preferred.</li></ul>
o Examples: clarification, coagulation, flocculation, sludge dewatering, metals 
precipitation, aerobic, anaerobic, chemical feed, and lab procedures.<ul><li>Strong mechanical ability and aptitude required.</li><li>Good communication skills, both verbally and in written form.</li><li>Ability and desire to build a &ldquo;team mentality&rdquo;.</li><li>Effective report writing skills.</li><li>Proficient in writing documents and creating/updating spreadsheets in either Microsoft</li></ul>
or Google.
Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate&rsquo;s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $28-35 usd hourly. 
Additional Information<div> 
The work environment characteristics described here are representative of those an 
employee encounters while performing the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the 
essential functions. 
<ul><li>Typical working conditions for this position include a wastewater treatment plant and</li></ul>
the outdoors. The job holder could be exposed to extreme weather conditions (extreme 
heat and cold), burns, chemicals, dangerous machinery, dirt and dust, electrical 
hazardous, grease and oil, loud noises, vibrations, steam and high levels of moisture, 
and other hazardous conditions. This position requires the job holder to lift and/or 
carry up to 75 pounds, climb a vertical ladder up to 30 feet, stand for long period of 
time, walk on uneven surfaces, regular bending, use of extension ladders on a daily 
basis, ability to work a 12 hour shift, ability to climb into and maneuver body in tight 
spaces. 
o All PPE and gear for the job/weather will be provided.</div><div></div>
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</div>

Senior Wastewater Operations Travel Technician

The Home Depot

<div>Position Purpose:
The Outside Sales Representative (OSR) is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed Sales and Margin performance to plan by working with the Pro Sales Manager. OSRs leverage data, customer insights, and review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position and drive capability adoption. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Utilize local community events to continuously represent The Home Depot Pro brand and drive new business and grow Complex Business expansion. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Produce new account revenue in line with current organization through individual targets/quotas. Partner with Inside Sales Support Representative as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Establish effective partnerships with assigned customers by completing in-person sales appointments. Develop strategies focused on expanding customer base within defined sales territory. Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Pro Sales Manager</li><li>
This Has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul> 
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high-paced retail environment</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
No additional education 
<ul><li>
</li></ul>Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul> 
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative Tampa

Tampa General Hospital

<div><div>Pharmacy Billing Specialist - Outpatient Specialty - (260001CE)<div>
</div></div><div>
Description<div></div> 
The Pharmacy Billing Specialist handles all medication billing functions within Pharmacy Services. Responsibilities include verifying insurance eligibility, facilitating prior authorizations, and collaborating with third-party payers and clinical offices. The specialist works with patients and providers to ensure access to medications and assists with denial appeals and financial assistance through funding sources. Additionally, the role involves auditing hospital pharmacy billing, resolving claim rejections, and supporting medical bill audits. The specialist performs duties in alignment with TGH&rsquo;s mission, vision, and values.<div> 
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Qualifications<div>
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Associate's Degree Relevant Field</li><li>
Registered Pharmacy Technician</li><li>
Two (2) years of experience in healthcare, retail, pharmacy, or billing. Experience may be considered in 
lieu of degree.</li></ul><div>
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Primary Location: Tampa</div><div>
Work Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div>
Eligible for Remote Work: Hybrid Remote</div><div>
Job: Pharmacy</div><div>
Organization: Florida Health Sciences Center Tampa General Hospital</div><div>
Schedule: Full-time</div><div>
Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday</div><div>
Shift: Day Job</div><div>
Job Type: Hybrid Remote</div><div>
Shift Hours: Day shifts 8am to 4:30pm Monday to Friday</div><div>
Minimum Salary: 43,180.80</div><div>
Job Posting: Mar 31, 2026, 9:15:20 AM</div></div>

Pharmacy Billing Specialist - Outpatient Specialty

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