customer account technician

VytlOne

<div><div>As a <b>Customer Account Specialist</b>, you will provide client service, business application, and computer software and hardware support across CarePoint client operations. You will also work across business units and pharmacies to troubleshoot and resolve technical and software issues for customer accounts. Prior help desk support, pharmacy experience and/or application software support desirable.</div><div></div><div><b><br>
Position Location</b></div><div>
This is a remote-based position within the Continental US.</div><div></div><div><b><br>
Who We Are</b></div><div><b>
VytlOne</b> is the nation&rsquo;s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions&mdash;delivering <b>excellence</b> through tailored strategies and collaborative partnerships. At VytlOne, we&rsquo;re not just transforming pharmacy&mdash;we&rsquo;re making a <b>purposeful impact</b> on the communities we serve.</div><div></div><div><b><br>
Why Choose a Career at VytlOne?</b></div><div>
At <b>VytlOne</b>, our <b>purpose</b> is at the heart of everything we do. People join us not just for a job, but to be part of something bigger&mdash;where their work truly matters. We foster a culture of <b>authenticity</b>, where you&rsquo;re encouraged to be yourself and a place to grow, collaborate and make an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as <b>One Team</b>, united by a bold mission and a spirit of innovation. Here, you&rsquo;ll find a place where your ideas are heard, your contributions are valued, and your career can thrive.</div><br>
<ul><li>
Investigate, analyze, and resolve software and communications problems with computer systems.</li><li>
Provide software and hardware technical assistance and support as needed.</li><li>
Install, integrate, and configure new software/upgrades for users.</li><li>
Create, review, prioritize, and process tickets, document the progress of projects.</li><li>
Maintain a high-level quality of customer service standards in dealing with and responding to questions.</li><li>
Follow procedures for escalation process and ticket follow up times, including following all customer SLA agreements and internal standards.</li><li>
Work directly with client representatives to set expectations and organize current needs.</li><li>
Be the lead on specific customer account issues with the ability to handle most situations independently.</li><li>
Nurture relationship with assigned accounts to foster further opportunities.</li></ul><div><b><br>
Education:</b></div><ul><li>
High School graduation or equivalent is required</li><li>
Bachelor&rsquo;s Degree in Management Information Systems, Computer Science or related field or equivalent technical/vocational certification or equivalent experience is preferred</li><li>
Pharmacy Technician license or training is preferred</li></ul><div><b>
Experience:</b></div><ul><li>
Background in and exposure to PC maintenance/repair, application software support</li><li>
Knowledge of Microsoft Office/Project software products required</li><li>
Pharmacy operations desirable</li><li>
Account management experience required</li></ul><div></div><div><b><br>
Knowledge, Skills and Abilities:</b></div><ul><li>
Knowledge of pharmacy systems</li><li>
Knowledge of SQL Server and properties.</li><li>
Detail oriented with strong attention to follow through.</li><li>
Knowledge of a wide range of computer systems, applications, hardware, and communications</li><li>
Ability to manage clients and organize meetings independently</li><li>
Knowledge of computer-troubleshooting techniques</li><li>
Sound communication and presentation skills; ability to organize and manage multiple tasks.</li><li>
Ability to install and configure computer systems, hardware, and peripherals</li><li>
Knowledge of customer service standards and procedures</li><li>
Demonstrated ability to be self-motivated with a positive attitude</li></ul><div><b>
WE OFFER</b></div><div>
At <b>VytlOne</b> we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment. You&rsquo;ll work with a mission-driven organization focused on improving healthcare outcomes.</div><div></div><div><br>
Enjoy competitive compensation, a comprehensive health benefits package, and a supportive team environment including:</div><ul><li>
Comprehensive mental health and wellbeing resources</li><li>
Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums</li><li>
Company-paid basic life/AD&amp;D, short-term and long-term disability insurance</li><li>
Rx, dental, vision, other voluntary benefits, and FSA</li><li>
Employer-matched 401k Plan</li><li>
Industry-leading PTO plan</li><li><i>
And more!</i></li></ul><div><i>
Join us and help build the future of pharmacy care &ndash; better outcomes, stronger margins, and healthier communities.</i></div><div></div><div><b><br>
FOR MORE INFORMATION:</b></div><div>
VytlOne Website VytlOne LinkedIn</div><div>
VytlOne (formerly Maxor) is an EOE, including disability/vets</div></div>

Customer Account Specialist

Swift Transportation

<div><div><b>Compensation: Starting at $21</b></div><div><b>
Schedule: Weekdays and Weekends 5pm-5am (NIGHTS)</b></div><p><b>
Who We Are:</b></p><p>
Swift Transportation has been an <b>Industry leader</b> for many years with a profound history dating back to the 1960s. Swift is the <b>largest truckload carrier in America</b> with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of <b>advancement and growth opportunities</b>. We place a strong emphasis on <b>culture</b> because we strongly believe that it is a key contributor in achieving overall results here at Swift.</p><p></p><p><b><br>
Job Responsibilities: What you will do</b><br>
<br>
Perform Customer Service functions regarding scheduling of pickup and delivery appointments for specific accounts assigned to the department. Provide assistance to National Account teams. Responsible for daily hands on customer related situations and resolving load discrepancies by working closely with the Customer Service Representative/ Customer Account Managers assigned to the account(s).</p><ul><li>
Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.</li><li>
Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).</li><li>
Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.</li><li>
Assist in collecting and maintaining current Customer information in the system.</li><li>
Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.</li><li>
Proactively work to assist others in achieving the organization's objectives.</li></ul><p><b>
Copy and paste URL into browser to view full description: </b>https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&amp;id=7651<br>
<br>
<b>Qualifications: What you need to bring</b></p><ul><li>
Previous experience in transportation industry required.</li><li>
Working knowledge of MS Office (Excel and Word) required.</li><li>
Good verbal and written communication skills.</li><li>
Detail-oriented with strong organizational skills.</li><li>
Microsoft Office Suite</li><li>
Report generation</li><li>
Mathematical, analytical and problem solving skills.</li><li>
Ability to interpret user needs and translate into system requirements.</li><li>
Ability to understand system data and to identify discrepancies</li><li>
Previous knowledge of system analytics helpful</li><li>
Associates' degree or equivalent combination of education and/or experience required.</li></ul><p><b>
What we offer:</b></p><p></p><p><i><br>
Our Benefits Package includes</i> 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.<br>
<br>
<i>Volunteer opportunities to support our local communities</i>- We have an adoration for helping others which is why we have worked hard to <b>establish partnerships</b> with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.<br>
<br>
<i>Training, Development &amp; Growth Opportunities</i> - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes <b>growth and advancement</b>. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.<br>
<br>
<i>Diversity, Equity and Inclusion</i> - <b>A diverse workforce</b> allows us to achieve a dynamic business advantage where we can <b>openly collaborate</b>, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.</p><p><br>
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.</p></div>

After Hours Customer Account Specialist

SNBCare - Spectrum Neuro Behavioral Care

<p>We are looking for a Patient Care Technician to manage one of our outpatient clinic, coordination of care with providers, record patients vitals and perform a variety of administrative and clerical tasks in North Smithfield, RI. As a patient care technician, you will be trained to perform various tasks including TMS coordination, recording vitals and assisting patients for administrative tasks. As a patient care technician , you will be the first point of contact for our practice. Our patient care technician offer administrative support across the practice.</p><p>You will welcome patients and greet people who visit the office. You will coordinate front-desk activities, including distributing correspondence and handling patient phone calls.</p><p>To be successful as a patient care technician , you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a patient care technician's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.</p><p><b>Responsibilities</b></p><ul><li>Greet and welcome guests as soon as they arrive at the office or answer a phone call.</li><li>TMS Coordination, recording vitals and coordination with providers.</li><li>Direct patients to the appropriate provider and office.</li><li>Answer, screen and forward incoming phone calls</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</li><li>Provide basic and accurate information in-person and via phone/email</li><li>Receive, sort and distribute daily mail/deliveries</li><li>Maintain office security by ensuring HIPAA compliance and controlling access via the reception desk</li><li>Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing</li></ul><p><b>Skills</b></p><ul><li>Proven work experience as a Receptionist, Front Office Representative or similar role</li><li>Proficiency in Google Suite</li><li>Professional attitude and appearance</li><li>Solid written and verbal communication skills</li><li>Ability to be resourceful and proactive when issues arise</li><li>Excellent organizational skills</li><li>Multitasking and time-management skills, with the ability to prioritize tasks</li><li>Customer service attitude</li></ul><p><b>Benefits</b></p><ul><li>Medical Insurance</li><li>Vision Insurance</li><li>Dental Insurance</li><li>Paid Holidays</li><li>PTO</li><li>No weekends</li><li>401k up to 6% matching</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>North Smithfield, RI 02896 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>North Smithfield, RI 02896: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Patient Care Technician

Bravo Auto Group

<p>At BRAVO Automotive Group (Formally You Drive Auto), we pride ourselves on delivering top-tier automotive repair and maintenance services. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are looking for a skilled Automotive Technician to join our growing team. If you&rsquo;re passionate about working on vehicles and want to contribute to a company that values expertise and integrity, we&rsquo;d love to hear from you!</p><p>Job Responsibilities:</p><ul><li>Diagnose, repair, and maintain a wide range of foreign and domestic vehicles</li><li>Perform routine maintenance services and vehicle inspections</li><li>Use modern diagnostic tools and computerized equipment</li><li>Identify issues and provide accurate repair recommendations</li><li>Communicate clearly with Service Manager/Parts Department about vehicle needs</li><li>Ensure all work meets safety and performance standards</li><li>Keep a clean, organized, and safe work area</li><li>Work as part of a team to deliver excellent customer service</li></ul><p>Job Requirements:</p><ul><li>High school diploma or equivalent</li><li>Automotive technical school certification is a plus</li><li>Proven experience as an automotive technician or mechanic</li><li>Strong understanding of mechanical and electrical automotive systems</li><li>Ability to properly diagnose and repair vehicle issues</li><li>Valid driver&rsquo;s license with a clean driving record</li><li>Strong problem‑solving skills and attention to detail</li><li>Good communication skills and a professional attitude</li><li>ASE certifications are a plus, but not required</li></ul><p>Benefits:</p><ul><li><b>Paid weekly</b></li><li>Competitive hourly pay based on experience <i>(NO flat rate)</i></li><li>Health, dental, vision and life insurance options</li><li>Paid time off and holiday pay</li><li>Opportunity for professional growth and continued training</li><li>Positive, supportive, and professional work environment</li></ul><p>Pay: $18.00 - $32.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Automotive Technician

Authority Brands

Lawn Squad has been proudly serving the local community for over 20 years. Our Lawn technicians specialize in numerous facets of lawn care including fertilization, weed and pest control, as well as aeration and seeding. We take pride in helping residential and commercial properties throughout Ohio look and feel their best. Our team combines years of experience with a passion for lawn care to deliver results that keep lawns healthy and safe throughout every season. We make it a point to treat our customers' properties like our own and ensure that the end result not only meets but exceeds their expectations.
<br><br>
<b>Job description:</b><br>
Lawn Squad has been proudly serving the local community for over 20 years. Our Lawn technicians specialize in numerous facets of lawn care including fertilization, weed control, perimeter pest control, mosquito control, landscaping including tree and shrub, as well as aeration and seeding. We take pride in helping residential and commercial properties throughout Ohio look and feel their best. Our team combines years of experience with a passion for lawn care to deliver results that keep lawns healthy and safe throughout every season. We make it a point to treat our customers' properties like our own and ensure that the end result not only meets but exceeds their expectations.
<br><br>
<b>Hours:</b><br>
<ul>
<li>8-hour shift</li>
<li>Monday to Friday</li>
<li>Saturday’s as needed no Sunday’s</li>
</ul>
<b>Wages:</b> $16 to $20 per hour depending on experience. Experience and ODA licensing will be compensated.
<br><br>
<b>Benefits:</b><br>
<ul>
<li>401(k) with matching</li>
<li>Company paid licensing and tuition reimbursement</li>
<li>Dental, medical and vision insurance</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Employee referral program $1000 per referral</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Monthly incentive bonus plan</li>
<li>Opportunities for professional advancement</li>
<li>Paid time off</li>
<li>Ride on machines for each route</li>
</ul>
Job Functions
<br>Lawn Squad provides lawncare, landscaping, and fertilizing along with pest and mosquito services throughout the greater Cleveland area. This involves customer communication, answering questions and customer concerns. Requires a neat, clean personal appearance and supporting a clean work vehicle and equipment.
<br><br>
Company relationships
<br><br>
The lawn technician collaborates with other staff members in the branch who can help resolve a customer’s concern.
<br><br>
Lawn Technician Duties (included but not limited to)
<br><br>
<ul>
<li>Collaborating with customers to ensure their property meets their expectations.</li>
<li>Always be honest and respectful to customers.</li>
<li>Collaborate with other staff as part of a team effort and sharing the responsibilities.</li>
<li>Performing treatments to the customer’s lawn using proper equipment and techniques while showing professionalism.</li>
<li>Ability to explain the Lawn Squad programs to the customer or prospective customer with honesty, accuracy, and integrity.</li>
<li>Conduct service calls using the outlined Lawn Squad procedures.</li>
<li>Stay in contact with customers to prevent lawn problems.</li>
<li>Ensure the service vehicle and all equipment are used and maintained in a clean and safe condition.</li>
<li>Valid driver’s license with minimal infractions in the last 3 years.</li>
<li>Ability to lift 50 pounds or more throughout the day.</li>
<li>Project a professional image to the public.</li>
<li>Demonstrate a commitment to working the required hours each day to ensure that branch production goals are consistently met.</li>
</ul>
The lawn service technician handles offering new services to both existing and potential clients, performing initial problem assessments, and suggesting suitable solutions. The lawn service technician may also enlist the help of anyone at the branch for help.

Operations - Lawn Technician

giftHEALTH

<div><h3 class="jobSectionHeader"><b>About Us</b></h3><p>
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.</p><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><p>
We&rsquo;re seeking a proactive and detail-oriented Pharmacy Shipping &amp; Delivery Support Specialist to join our team. In this role, you'll support the account management team in maintaining strong client relationships, ensuring deliverables are met, and helping drive overall client satisfaction. Additionally, you will support our patient facing teams in assisting with replacement requests. Occasionally, you may have contact with our patients directly as well.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Serve as a point of contact for day-to-day client, patient, and customer success team support and coordination.</li><li>
Assist in managing ongoing projects, timelines, and deliverables.</li><li>
Coordinate with internal teams to ensure client and customer expectations are met.</li><li>
Track and update account details, shipments (UPS), and communications.</li><li>
Conduct investigations for missing or damaged packages.</li><li>
Create replacements in our pharmacy system and queue for shipping when appropriate.</li><li>
Document all investigation and replacement outcomes thoroughly.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
0&ndash;2 years of experience in account management, customer success, project coordination, or a related field.</li><li>
Strong communication and interpersonal skills.</li><li>
Highly organized with strong attention to detail.</li><li>
Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>
Proficient in Microsoft Office, Google Workspace, or similar tools; familiarity with CRM or project management software is a plus.</li><li>
Bachelor&rsquo;s degree in Business, Communications, Marketing, or a related field (or equivalent experience).</li><li>
Pharmacy Technician Trainee license required.</li><li>
Certification: Pharmacy Technician certification preferred. Pharmacy Technician certification must be obtained within one year of employment.</li></ul><h3 class="jobSectionHeader"><b>
Key Essential Functions</b></h3><ul><li>
Perform work in a remote, home-office environment using a computer for extended periods of time</li><li>
Handle a high volume of inbound and/or outbound phone calls in a professional and timely manner</li><li>
Communicate clearly and effectively with customers, candidates, or internal stakeholders via phone, email, and chat</li><li>
Actively listen, ask appropriate questions, and respond accurately to inquiries or issues</li><li>
Navigate multiple systems, software platforms, and databases simultaneously while on calls</li><li>
Accurately document interactions, updates, and outcomes in internal systems</li><li>
Maintain attention to detail while managing repetitive tasks and shifting priorities</li><li>
Meet productivity, quality, and performance metrics (e.g., call volume, response time, resolution rates)</li><li>
Demonstrate strong time management and ability to work independently with minimal supervision</li><li>
Maintain confidentiality and handle sensitive information appropriately</li><li>
Troubleshoot basic technical issues related to systems, processes, or customer concerns</li><li>
Participate in virtual meetings, trainings, and team collaboration activities</li><li>
Remain seated and/or stationary for extended periods, with occasional movement as needed</li><li>
Maintain a reliable internet connection and a distraction-free work environment</li><li>
Adapt to changing processes, tools, and business needs</li></ul><h3 class="jobSectionHeader"><b>
Employment Classification</b></h3><p><b>
Status:</b> Full-time<br>
<b>FLSA:</b> Non-Exempt</p><h3 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO) Statement</b></h3><p>
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.</p><p>
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!</p><h2 class="jobSectionHeader"><b>
Disclaimer</b></h2><p>
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.</p></div>

Pharmacy Shipping & Delivery Support Specialist

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Customer Account Specialist

After Hours Customer Account Specialist

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Automotive Technician

Operations - Lawn Technician

Operations - Lawn Technician

Pharmacy Shipping & Delivery Support Specialist