customer account technician

TP Cairo EG

<div>
 
 We are hiring a Customer Service Agent to join our English Voice team for an international telecommunications account. In this role, you will handle calls from customers in the United States and help them with their account-related questions.
 
 
 
 
 
 
 
 
 The role mainly focuses on billing inquiries and general account support.
 
 
 It is a billing account and is not related to fintech or financial services.
 
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;Location: Cairo &ndash; 5th Settlement Plaza
 
 
 
 
 &nbsp;Employment Type: Full-Time (On-site)
 
 
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;Key Responsibilities
 
 
 
 
 
 
 Provide accurate information about products, services, and company policies.
 
 
 Maintain high service quality and customer satisfaction standards.
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 Fluency in English (B1 level or higher).
 
 
 
 
 
 Strong communication and active listening skills.
 
 
 
 
 
 Customer-focused mindset with strong problem-solving abilities.
 
 
 
 
 
 Ability to work on-site in Cairo &ndash; 5th Settlement Plaza.
 
 
 
 
 
 Flexibility to work rotational shifts aligned with international time zones.
 
 
 
 
 
 Applications are open to graduates only.
 
 
 
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 
 Competitive salary package.
 
 
 
 
 
 KPIs paid in Euros.
 
 
 
 
 
 Extra incentives paid in USD, calculated per customer optional.
 
 
 
 
 
 24/7 transportation within Cairo &amp; Giza.
 
 
 
 
 
 Professional work environment.
 
 
 
 
 
 Career growth opportunities.
 
 
 
 
 
 Full-time stable employment.
 
 
 
 
 
 Medical and social insurance.
 
 
 
 
 
 Free gym membership.
 
 
 
 
 
 Discounts on many brands and services.
 
 
 
 
 
 
 
 
 If you&rsquo;re interested or know anyone who might be interested, apply here
 
</div>

Customer Service Vacancy/Billing Account

Aeroflow Health

<div>Aeroflow Health &ndash; Customer Account Representative &ndash; Urology &ndash; Remote

Start date: 04/27/2026

Shift: Monday-Friday 9:00am - 6:00pm MT (11:00am - 8:00pm EST)

Pay: $21/hour

Aeroflow Health is taking the home health products and equipment industry by storm. We&rsquo;ve created a better way of doing business that prioritizes our customers, our community, and our coworkers.

We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you&rsquo;re looking for a stable, ethical company in which to advance you won&rsquo;t find an organization better equipped to help you meet your professional goals than Aeroflow Health.

The Opportunity

Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose &ndash; to provide great customer service to our new and current patients.

As a customer account representative, you will focus on:

Providing exceptional customer service to patients, healthcare professionals, and insurance companies.

Your Primary Responsibilities

We are currently seeking a Customer Account Representative. CAR is typically responsible for:
<ul>
<li>Handling a high-volume number of both incoming and outgoing phone calls daily</li>
<li>Updating account information, such as: product needs, insurance, contact information, etc.</li>
<li>Calling doctor&rsquo;s offices to follow up on necessary paperwork needed</li>
<li>Reviewing paperwork received by a patient&rsquo;s doctor</li>
<li>Placing resupply orders for current patients that receive incontinence supplies and catheters</li>
<li>Researching insurance payer requirements and understanding reimbursement procedures</li>
<li>Troubleshooting equipment problems and offering product changes</li>
</ul><ul><li>Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.</li>
<li>Compliance is a condition of employment and is considered an element of job performance</li>
<li>Maintain HIPAA/patient confidentiality</li>
<li>Regular and reliable attendance as assigned by your schedule</li>
<li>Other job duties assigned</li>
</ul>
Skills for Success
<ul>
<li>Excellent Customer Service Skills</li>
<li>Ability to Think Critically</li>
<li>Exceptional Organization</li>
<li>High Level of Compassion</li>
<li>Outstanding Written and Verbal Communication</li>
<li>Willingness to Make Decisions Independently</li>
<li>Ability to Contribute to a Team</li>
<li>Must Be Adaptable and Willing to Learn</li>
<li>General Computer and Email Proficiency</li>
</ul>
Required Qualifications
<ul>
<li>High school diploma or GED equivalent</li>
<li>1 year of customer service experience preferred</li>
<li>1 year of call center experience preferred</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent critical thinking skills</li>
<li>Excellent De-escalation skills</li>
<li>Excellent active listening skills</li>
<li>Ability to multitask &ndash; shifting between open applications as you speak with patients</li>
<li>Ability to type 40+ words per minute with accuracy</li></ul> 


You might also have, but not required:
<ul>
<li>Knowledge with different types of insurance such as medicare, medicaid, and commercial plans</li>
<li>DME supplies, specifically with incontinence and catheters</li>
</ul>
What we look for

We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes.

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:
<ul>
<li> Family Forward Certified</li>
<li> Great Place to Work Certified</li>
<li> Inc. 5000 Best Place to Work award winner</li>
<li> HME Excellence Award</li>
<li> Sky High Growth Award</li>
</ul>
If you&rsquo;ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification.</div>

Customer Account Representative – Urology – Remote

City of Tulsa

<div>
 QUALIFICATIONS: Graduation from high school or possession of a General Educational Development Certificate (GED), three (3) years of general office experience involving high volume customer contact, preferably as a City customer account representative, City of Tulsa utility information system data entry proficiency, or an equivalent combination of training and experience per Personnel Policies and Procedures, Section 100.
 
 
 HOURS: Monday - Friday, 8:00 AM - 5:00 PM
 
 
 LOCATION: Finance, 175 E 2nd St. 2nd Floor (SA)
 
 
 Pay Scale: Click for OFFICIAL AND TECHNICAL pay scale
</div>

INTERNAL LISTING -CUSTOMER ACCOUNT REPRESENTATIVE II

Jobs Hub

<div>
 
 
 Company Description
 
 
 
 ETISAL International Group is a leading Business Process Outsourcing (BPO) company operating across the Middle East and Far East regions. With years of accumulated expertise, the company provides innovative, customized solutions to meet the unique business needs of its clients, focusing on delivering superior service and enhancing customer experiences. Committed to quality, ETISAL integrates industry best practices, advanced technologies, and cultural understanding to offer high-value, tailored services. The company is dedicated to helping clients optimize operations, focus on core business goals, and improve customer engagement.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site English Chat Account role specializing in technical sales, based in Cairo, Egypt. The role involves engaging with clients via online chat platforms to provide support and technical sales solutions while ensuring customer satisfaction. Responsibilities include responding to inquiries, assisting clients with product-related questions, and providing professional advice to convert potential leads into sales. Additionally, you will identify customer needs, provide prompt resolutions, and uphold excellent service standards to enhance the client experience.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Rotational shifts (latest 9 PM)
 </li>
 <li>
 2 days off
 </li>
 <li>
 Net salary Range salary 9k -11500 (based on english level) +unlimited commission
 </li>
 <li>
 &nbsp;Maadi location
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Paid Training
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirement&nbsp;
 
 
 
 
 
 <ul>
 <li>
 Graduated
 </li>
 <li>
 English level b2
 </li>
 <li>
 No experience needed&nbsp;
 </li>
 </ul>
</div>

English Chat Account (Technical Sales)

UNM Hospital

<div>The UNM Medical Group, Inc. is hiring for an Account Operations Tech 3 to join our AR &amp; Denials department. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. Hybrid position-selected candidate must have a permanent address and live in New Mexico or be willing to relocate to New Mexico.
Minimum $41,305 - Midpoint $51,621*
<ul><li>Salary is determined based on years of total relevant experience.</li></ul>
<ul><li>Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.</li></ul>
Summary
Under general supervision, performs a variety of complex functions to resolve involved billing problems and issues, and maintains appropriate ledgers. Researches and provides reports on resolved invoices. Performs complex analyses of patient accounts, patient payments, and remittance advices from third party payers; posts complex account adjustment, transfers, and other actions. Initiates correspondence to responsible parties or third party payers, as applicable. Provides day-to-day guidance and mentorship to lower level Patient Accounts Techs, as appropriate.
Minimum Job Requirements of an Account Operations Tech 3:
High school diploma or GED with at least 5 years of experience that is directly related to the duties and responsibilities specified. Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.
Duties and Responsibilities of an Account Operations Tech 3:
<div><ul><li>Analyzes and investigates reimbursements from third party payors, such as Medicare, Champus, Medicaid, Salud, HMO's, and other payors, to determine if contracted amount has been allowed; researches and analyzes third party payor remittance documentation to determine priority of payment and application of adjustments.</li></ul>
<ul><li>Reconciles and applies changes to patient invoices and account to correct account issues; initiates inquiries, either by phone or in writing, to third party payors, and/or patients to resolve reimbursement and credit balance issues.</li></ul>
<ul><li>Responds to requests from third party payors and/or patients regarding reimbursement problems and issues.</li></ul>
<ul><li>Interacts with and advises internal staff regarding billing and documentation policies, procedures, and serves as liaison with other department representatives to resolve reimbursement and/or credit balance issues.</li></ul>
<ul><li>Prepares adjustment and refund request forms.</li></ul>
<ul><li>Collects, analyzes, and summarizes data for preparation of statistical reports; creates and maintains specified data files and logs, maintains computerized systems for collection and tracking of data, and assists in the preparation of reports.</li></ul>
<ul><li>Ensures strict confidentiality of patient medical and financial records, in compliance with federal and state patient privacy legislation.</li></ul>
<ul><li>Assists in departmental problem solving, project planning, and the development and execution of departmental goals and objectives.</li></ul>
<ul><li>May provide task-specific support and guidance to other techs, as appropriate.</li></ul>
</div>
Why Join UNM Medical Group, Inc.?
Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.
Benefits:
<ul><li>Competitive Salary &amp; Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.</li>
<li>Insurance Coverage: Includes medical, dental, vision, and life insurance.</li>
<li>Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.</li>
</ul>
Apply to our Account Operations Tech 3 opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!</div>

Account Operations Tech 3

Genesis Counseling Center

Looking for a position that makes a positive difference in the lives of others? Want to know that your work matters? Join us in our mission of &quot;Touching Lives and Inspiring Life.&quot; Genesis Counseling Center, voted Best Place to Work in Hampton Roads, is seeking IN OFFICE experienced billing assistant to help provide best-in-class billing support in our mental health private practice. Job responsibilities include, but are not limited to: timely and accurate claims submission, working denials and aged balances, tracking claims and working with clearinghouse, posting payments, posting charges, running detailed monthly reports, working with EHR, working with insurance companies, insurance verification, providing client and provider support, training and supporting team members to continually improve quality and efficiency in each role and more in a collaborative and fast-paced office setting. Previous work experience in medical billing preferred. Previous accounting, finance and/or banking experience required. Applicants must be able to problem solve, demonstrate computer and billing cycle knowledge, show attention to detail, work professionally under pressure.. Customer service experience and ability to work in team environment is also necessary. this is an IN OFFICE position. No phone calls please.Learn more about us at www.genesiscounselingcenter.comJob Type: Full-timePay: $17.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

FT Experienced Billing Team Member

Advanced Rx Management

<div>**NOT REMOTE** We are looking for a Licensed or Certified Pharmacy Tech. Must be licensed in state of TN (or willing to obtain license before start date). We are looking for someone who will come to work every day motivated to learn. Fast hiring process. M-F shifts. No scheduled weekend shifts!

Pharmacy Technician Responsibilities:
<ul>
<li>Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy.</li>
<li>Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations.</li>
<li>Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.</li>
<li>Verifying the accuracy of patient information.</li>
<li>Counting prescription medication, filling prescriptions, and typing and attaching medication labels.</li>
<li>Performing inventory audits and purchasing supplies and medication.</li>
<li>Process patient insurance.</li>
</ul>
Pharmacy Technician Requirements:
<ul>
<li>A high school diploma or equivalent.</li>
<li>A pharmacy technician license, certification a plus</li>
<li>1 years of recent experience</li>
<li>Excellent communication skills.</li>
<li>The ability to use a computer for day-to-day tasks.</li>
<li>Basic math skills for counting medications.</li>
<li>Customer service experience.</li>
<li>Experience in a fast-paced work environment.</li>
</ul>
Job Type: Full-time

Benefits: 
<ul>
<li>
401(k)</li>
<li>401(k) matching</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Disability insurance</li>
<li>Employee discount</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Health savings account</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Referral program</li>
<li>Retirement plan</li>
<li>Travel reimbursement</li>
<li>Vision insurance</li></ul> 


Work Location: In person</div>

Pharmacy Technician

Search 10000+ Customer account technician jobs near you this March. New roles added regularly across leading industries. Apply today.