customer accounts advisor

Aaron's

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
 
Customer Accounts Advisor
 The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
 
Skills for Success
 Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
 
The Work
 <ul>
<li>Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li>Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone</li>
<li>Sell customers on the benefits of timely lease agreement renewal payments</li>
<li>Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals</li>
<li>Assist with merchandise returns and guest deliveries as directed by management</li>
<li>Clean and certify merchandise in the Quality Assurance Center for all items personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any reasonable duties requested by management</li>
</ul>
Requirements
 <ul>
<li>United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.</li>
<li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of retail/customer service experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron’s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
 
About Aaron’s
 At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
Aaron’s is an Equal Opportunity Employer.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Customer Accounts Advisor

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
 
Customer Accounts Advisor
 The salary range for this role is $16.25 to $17.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
 
Skills for Success
 Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
 
The Work
 <ul>
<li>Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li>Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone</li>
<li>Sell customers on the benefits of timely lease agreement renewal payments</li>
<li>Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals</li>
<li>Assist with merchandise returns and guest deliveries as directed by management</li>
<li>Clean and certify merchandise in the Quality Assurance Center for all items personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any reasonable duties requested by management</li>
</ul>
Requirements
 <ul>
<li>United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.</li>
<li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of retail/customer service experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron’s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
 
About Aaron’s
 At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
Aaron’s is an Equal Opportunity Employer.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Bilingual (English/Spanish) Preferred
 
Customer Accounts Advisor
 The salary range for this role is $14.25 to $15.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
 
Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
 
Skills for Success
 Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
 
The Work
 <ul>
<li>Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.</li>
<li>Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone</li>
<li>Sell customers on the benefits of timely lease agreement renewal payments</li>
<li>Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals</li>
<li>Assist with merchandise returns and guest deliveries as directed by management</li>
<li>Clean and certify merchandise in the Quality Assurance Center for all items personally returned</li>
<li>Complete and maintain weekly vehicle maintenance sheet and route sheets daily</li>
<li>Load, secure and protect product in company vehicle</li>
<li>Safely operate company vehicle</li>
<li>Assist the Sales Team as needed</li>
<li>Any reasonable duties requested by management</li>
</ul>
Requirements
 <ul>
<li>United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.</li>
<li>Must meet DOT requirements to obtain certification in required states (United States)</li>
<li>Ability to work schedule of hours varying from 8 am to 9 pm</li>
<li>Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly</li>
<li>Two years of retail/customer service experience preferred</li>
<li>High School diploma or equivalent preferred</li>
<li>Excellent interpersonal and communication skills</li>
<li>High energy with the ability to effectively perform all functions of the store and multitasking effectively</li>
<li>Proper telephone etiquette</li>
<li>Uphold the Aaron’s Brand and protect company assets</li>
<li>Maintain a professional appearance</li>
<li>Proficient computer skills</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
 
Aaron’s Total Rewards
 Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
 <ul>
<li>Sundays off</li>
<li>Employee assistance program</li>
<li>Employee purchase program with exclusive discounts</li>
<li>Physical and financial well-being programs</li>
<li>Tuition reimbursement</li>
<li>Employee Business Resource Groups</li>
<li>401(k) plan with contribution matching</li>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Life and disability insurance</li>
<li>Medical, dental and vision insurance</li>
<li>Paid paternal leave</li>
<li>Pay on Demand</li>
</ul>
Benefits vary based on full- and part-time employment status.
 
Note that the Pay Range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
 Aaron’s is an Equal Opportunity Employer.
 
About Aaron’s
 At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
#Indeed-Full-Time

Customer Accounts Advisor (Bilingual)

<div><div>Sales Associate
<div>
The salary range for this role is $12.00 to $12.75 per hour/annually.* This position is also eligible for incentive pay based on performance.</div>

Sales Associates keep people smiling at Aaron&rsquo;s.

On our team, you&rsquo;ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You&rsquo;ll also work with customer files and contracts. At times, you&rsquo;ll help clean, organize, and even move merchandise. All of that can be physically demanding, but we&rsquo;ll make sure you have the training and tools to do that part of the job safely. If you&rsquo;re ready to connect with customers and work on a great team, start your bright future at Aaron&rsquo;s.
</div>
<div>Your career starts here

With Aaron&rsquo;s, being a Sales Associate can be the first step on a great career journey. Here&rsquo;s one possible path with us:

Sales Associate &gt; Customer Accounts Advisor &gt; Sales Manager &gt; Customer Accounts Manager &gt; General Manager

The Details

What you need:
</div>
<div><ul><li>Solid communication skills</li>
<li>Desire to help customers</li>
</ul>
</div><div>What you&rsquo;ll do:
</div>
<div><ul><li>Assist with cleaning, organizing, and moving merchandise</li>
<li>Help customers find what they need</li>
<li>Handle clerical duties like customer files and contracts</li>
<li>Maintain a positive sales floor environment</li>
</ul>
</div><div>Additional requirements:
</div>
<ul><li>Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don&rsquo;t worry, we&rsquo;ll train you and give you the tools to do it safely)</li>
<li>Age: 18 or older</li>
<li>High school diploma or equivalent preferred</li>
</ul>
<div><div>Aaron&rsquo;s Total Rewards</div></div><div> 
<div>
</div><div>Our team members are our greatest asset. As an expression of our appreciation, Aaron&rsquo;s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:</div>
</div>
<div><ul><li>Paid time off, including vacation days, sick days, and holidays</li>
</ul></div><div><ul><li>Medical, dental and vision insurance</li>
</ul></div><div><ul><li>401(k) plan with contribution matching</li></ul></div> 
<div>
</div><div></div><div><ul><li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li></ul></div><div> 
<div>
</div><div></div><div><div>**Benefits vary based on FT and PT employment status.</div></div></div></div>

Sales Associate

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
 
Sales Associate
 The salary range for this role is $13.25 to $14.75 per hour. This position is also eligible for incentive pay based on performance.
 Sales Associates keep people smiling at Aaron’s.
 On our team, you’ll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You’ll also work with customer files and contracts. At times, you’ll help clean, organize, and even move merchandise. All of that can be physically demanding, but we’ll make sure you have the training and tools to do that part of the job safely. If you’re ready to connect with customers and work on a great team, start your bright future at Aaron’s.
 
Your career starts here
 With Aaron’s, being a Sales Associate can be the first step on a great career journey. Here’s one possible path with us:
 Sales Associate &gt; Customer Accounts Advisor &gt; Sales Manager &gt; Customer Accounts Manager &gt; General Manager
 The Details
 
What you need: 
<ul>
<li>Solid communication skills</li>
<li>Desire to help customers</li>
</ul>
What you’ll do: 
<ul>
<li>Assist with cleaning, organizing, and moving merchandise</li>
<li>Help customers find what they need</li>
<li>Handle clerical duties like customer files and contracts</li>
<li>Maintain a positive sales floor environment</li>
</ul>
Additional requirements: 
<ul>
<li>Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)</li>
<li>Age: 18 or older</li>
<li>High school diploma or equivalent preferred</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on FT and PT employment status.
 
About Aaron’s
 At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
Aaron’s is an Equal Opportunity Employer.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
 
Delivery Driver Assistant
 
The salary range for this role is $12.75 to $13.50 per hour/annually.*
 
Buckle Up For Your Career as a Delivery Driver Assistant
 This job is a ride. As a Delivery Driver Assistant, you’ll play a key role in the delivery and installation of our best products in the homes of our customers. Working directly with the Delivery Driver, you’ll get out into the community and exercise your passion to make a difference in the lives of our customers. Your working knowledge of electronics combined with your dependable, efficient, and communicative nature will make you a natural fit for a career that is all about building relationships.
 
Your Career Starts Here
 With Aaron’s, being a Delivery Driver Assistant can be the first stop on a great career journey. Here’s one possible path with us:
 Delivery Driver Assistant &gt; Delivery Driver &gt; Customer Accounts Advisor &gt; Sales Manager &gt; Customer Accounts Manager &gt; General Manager
 
The Details
 
What You Need: 
<ul>
<li>Solid communication skills</li>
<li>Working knowledge of electronics</li>
<li>Desire to help customers</li>
</ul>
What You’ll Do: 
<ul>
<li>Load, secure and protect merchandise</li>
<li>Offload, install and demonstrate merchandise</li>
<li>Assist in store when needed</li>
<li>Assist Delivery Drivers on route</li>
</ul>
Additional Requirements: 
<ul>
<li>Age: 18</li>
<li>Flexible Schedule (hours varying between 8am – 9pm)</li>
<li>HS diploma or equivalent preferred</li>
<li>Able to perform physical job, including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)</li>
<li>Able to work in all outdoor weather, including rain or summer sun</li>
</ul>
Aaron’s Total Rewards
 
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
 
<ul>
<li>Paid time off, including vacation days, sick days, and holidays</li>
<li>Medical, dental and vision insurance</li>
<li>401(k) plan with contribution matching</li>
<li>Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</li>
</ul>
**Benefits vary based on full-time and part-time employment status.
 
About Aaron’s
 At Aaron’s, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
 
Aaron’s is an Equal Opportunity Employer.
 
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Installation Assistant

Commercial Air and Refrigeration

ABOUT USEnovative Mechanical &amp; Energy Services (EMES) is a full-service mechanical contracting company specializing in commercial HVAC/R service, refrigeration, multifamily hot water systems, and building energy retrofit projects.For over 30 years, we&rsquo;ve built strong relationships with high-quality clients throughout Southern California. Our success comes from investing in our people, our training, and our culture. Many of our employees have been with us for over a decade, and nearly one-fourth of our team has been with us 17+ years.At EMES, we believe in creating an environment where employees can grow, contribute, and build long-term careers.ABOUT THE ROLEWe&rsquo;re looking for a relationship-driven professional to manage and grow a portfolio of existing HVAC service accounts. This is not a cold-calling or new business development role &mdash; you&rsquo;ll be handed a book of accounts and your job is to maximize value for each customer. That means staying on top of their equipment, following up on open proposals, recommending the right service and replacement solutions, and becoming their trusted advisor.We know what these accounts did last year. We&rsquo;ve modeled your earning potential based on real data, and the opportunity is significant for someone who shows up consistently and builds genuine relationships.WHAT YOU&rsquo;LL DOOwn Your Accounts<ul><li>Manage a defined portfolio of existing commercial HVAC customers &mdash; these relationships are yours to develop</li><li>Become the go-to point of contact for each account, building trust over time</li><li>Track account activity, service history, and open opportunities in our CRM</li></ul>Drive Revenue Through Service &amp;amp; Replacements<ul><li>Follow up on open service repair proposals generated by our field technicians</li><li>Present unit replacement proposals to customers and guide them through the decision</li><li>Identify and recommend preventative maintenance and repairs that extend equipment life</li><li>Close deals by genuinely solving customer problems &mdash; not by pushing product</li></ul>Collaborate With the Field Team<ul><li>Work closely with our technicians and dispatchers to stay ahead of customer needs</li><li>Conduct site visits when needed to close deals or address customer questions</li><li>Be a communication bridge between the customer and our technical team</li></ul>WHO YOU AREWe&rsquo;re hiring for attitude, aptitude, and the ability to connect with people. Technical HVAC knowledge is trainable &mdash; the following is not:<ul><li>Natural relationship builder &mdash; you have a gift for making people feel heard and valued</li><li>Strong communicator, comfortable talking with customers and field technicians alike</li><li>Self-motivated and disciplined &mdash; this role has flexibility, which means it rewards people who don&rsquo;t need to be managed</li><li>Fast follow-up is a reflex for you, not a reminder</li><li>Comfortable with technology &mdash; you&rsquo;ll live in a CRM and Google Suite daily</li><li>Willing to get in the field &mdash; occasional site visits and ladder climbing required</li><li>Valid driver&rsquo;s license and reliable personal vehicle required (role includes regular</li><li>customer site visits)</li></ul>Preferred but not required:<ul><li>Sales experience in HVAC, mechanical, or a related service industry</li><li>Background as a dispatcher, service writer, or customer service rep in a trade business</li><li>Familiarity with CRM or proposal management software</li></ul>OUR CORE VALUESOur culture is built around four core values that guide how we work with our team and customers:Always ImprovingWe value learning, growth, and continuous improvement.DedicatedWe show commitment to our team, our customers, and the quality of our work.Self-StartersWe take initiative, solve problems, and take ownership of our responsibilities.Partnership MindsetWe believe in long-term relationships, win-win outcomes, and putting people first.COMPENSATION &amp;amp; GROWTHWe&rsquo;ve modeled this role against real account performance. Here&rsquo;s what the trajectory looks like for someone who executes:<ul><li>Year 1: $60,000&ndash;$80,000 (base salary + commission while you ramp)</li><li>Year 2: $100,000+ as you hit your stride</li><li>Year 3+: $150,000&ndash;$200,000+ &mdash; no cap on commission</li></ul>You&rsquo;ll start on a base salary + commission structure during training. Once you hit a performance threshold that demonstrates you can sustain yourself on commission, the role transitions to a draw against commission. We&rsquo;re transparent about this upfront because it&rsquo;s the right structure for someone who wants to maximize their earning potential &mdash; and it&rsquo;s not the right fit for someone who doesn&rsquo;t.BENEFITS &amp; PERKSEnovative Mechanical &amp; Energy Services offers high-quality benefits that begin the 1st day of the month after your start date.Benefits include:<ul><li>Paid Medical Insurance</li><li>Paid Dental Insurance</li><li>Vision Insurance</li><li>Paid Life Insurance</li><li>401(k) with company match</li><li>Generous PTO policy starting at 10 days</li><li>Paid Holidays</li><li>Professional development opportunities</li><li>Long-term career growth in a stable and growing company</li></ul>WHY JOIN US<ul><li>Established company with 30+ years of industry experience</li><li>Hybrid flexibility: Work from home when possible, get in front of customers when it matters</li><li>Warm book of business: You&rsquo;re not starting from zero &mdash; the accounts exist, the relationships are there to be built</li><li>Supportive team: Experienced technicians and a collaborative back-office that has your back</li><li>Real growth: This role is built to scale with your performance, not a fixed ceiling</li></ul>READY TO APPLY?If you&rsquo;re a relationship-first person who wants to build a real book of business with uncapped upside, we&rsquo;d love to hear from you. Apply now and tell us why you&rsquo;re the right fit.Job Type: Full-timeBase Pay: $60,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Anaheim, CA 92805

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