account manager

account specialist Jobs in Istanbul Turkey

account specialist

client solutions specialist Jobs in Istanbul Turkey

client solutions specialist

customer admin & billing specialist Jobs in Istanbul Turkey

customer admin & billing specialist

customer care representative Jobs in Istanbul Turkey

customer care representative

customer advisor

<div>
 
 Company Description
 
 
 
 As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device &ndash; SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
 
 
 
 What We Offer
 
 
 
 Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 Who You&rsquo;ll Become
 
 
 
 A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
 
 
 Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
 
 
 Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
 
 
 Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
 
 
 The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.
 
 
 
 Solution Areas Focus
 
 
 
 SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
 
 
 
 What You Bring
 
 
 
 2-3 (Max 3 years) Years of professional experience (not including internships and part-time work) with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
 
 
 Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
 
 
 A cooperative and productive approach to working relationships, internally and externally.
 
 
 A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
 
 
 An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
 
 
 A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
 
 
 Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
 
 
 Proficiency in English to engage with our global network.
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 About SAP Academy For Customer Success
 
 
 
 The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
 
 
 
 
 Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
 
 
 #SAPAcademyforCustomerSuccess
 
 
 #SAPCSCareers
 
 
 
 SAP'S DIVERSITY COMMITMENT
 
 
 
 To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
 
 
 SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to HR Direct (Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
 
 
 
 #SAPNextGen
 
</div>

Solution Advisor Associate - SAP Academy for Customer Success - Türkiye

MAD Parfumeur

<div>
 
 As the
 
 Retail HR Business Partner (HRBP)
 
 , you will play a key role in supporting retail store teams, area managers, and beauty advisors across multiple locations. You will serve as a strategic HR advisor, driving people strategies that enhance the customer experience, promote brand integrity, and support high-performance teams in a fast-paced, beauty-driven environment. Your partnership will help ensure that retail employees reflect the values and vision of the brand while contributing to commercial success.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 HR Strategy &amp; Business Alignment
 
 
 <ul>
 <li>
 Partner with regional and store leadership to align HR initiatives with business performance goals specific to cosmetics retail.
 </li>
 <li>
 Use HR data (e.g., turnover, productivity, sales per employee) to influence decisions and drive improvements.
 </li>
 </ul>
 
 
 Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Collaborate with recruitment to attract diverse, brand-aligned retail talent for beauty advisor and store leadership roles.
 </li>
 <li>
 Oversee onboarding and cultural integration of new hires, ensuring training reflects both product knowledge and customer service expectations in cosmetics.
 </li>
 </ul>
 
 
 Employee Relations &amp; Culture
 
 
 <ul>
 <li>
 Act as the first point of contact for HR-related issues within retail locations.
 </li>
 <li>
 Provide expert guidance on employee relations, disciplinary matters, and conflict resolution.
 </li>
 <li>
 Promote an inclusive, customer-centric culture in-store and back-of-house.
 </li>
 </ul>
 
 
 
 
 
 Performance &amp; Development
 
 
 <ul>
 <li>
 Coach store managers on performance management, employee motivation, and team engagement.
 </li>
 <li>
 Identify high-potential talent and support succession planning for store leadership and beauty advisor career growth.
 </li>
 <li>
 Facilitate learning programs that emphasize customer experience, skincare/makeup product knowledge, and selling skills.
 </li>
 </ul>
 
 
 Engagement &amp; Retention
 
 
 <ul>
 <li>
 Drive initiatives that enhance employee morale, reduce turnover, and reward top-performing beauty advisors.
 </li>
 <li>
 Support brand activations and recognition events that foster a strong team and brand identity.
 </li>
 </ul>
 
 
 Compliance &amp; HR Operations
 
 
 <ul>
 <li>
 Ensure HR policies are clearly communicated, consistently applied, and legally compliant.
 </li>
 <li>
 Support audits, employee files, and ensure health, safety, and labor law adherence (including scheduling compliance for beauty retail).
 </li>
 <li>
 Partner with payroll and HR systems teams to resolve employee queries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s a plus).
 </li>
 <li>
 5+ years of HR experience, preferably in
 
 retail
 
 or
 
 cosmetics/beauty
 
 environment.
 </li>
 <li>
 Solid knowledge of retail labor practices, especially in high-traffic environments (e.g., department stores, beauty counters, flagship stores).
 </li>
 <li>
 Strong communication and coaching skills.
 </li>
 <li>
 Ability to influence and collaborate with field leadership and store teams.
 </li>
 <li>
 Willingness to travel regularly to stores and regional locations (25&ndash;40%).
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience supporting luxury beauty brands or cosmetics counters
 </li>
 <li>
 Passion for beauty, skincare, or cosmetics retail.
 </li>
 <li>
 Familiarity with retail HRIS systems
 </li>
 </ul>
 
 
</div>

Retail Human Resources Business Partner

Savior Artigos Texteis Lda

<div>
 
 Remote German Customer Service Advisor
 
 
 
 We are seeking reliable, proactive, and motivated German (C1/C2) speakers to join an exciting international customer support operation. This role is designed for those looking for continuous growth and the opportunity to develop their skills in a global business environment.
 
 
 
 What Your Day Looks Like:
 
 You will be the vital link, providing essential support and information on travel plans, booking modifications, or order issues. Youll interact with customers via multiple channels, showcasing professionalism and precision. You will be supported by a detailed knowledge base to ensure accurate and reliable assistance.
 
 
 
 Whats in it for you:
 
 
 
 <ul>
 <li>
 Remote setup
 </li>
 <li>
 Friendly and diverse work culture
 </li>
 <li>
 Ongoing support and career opportunities
 
 
 
 </li>
 </ul>
 
 Work-Life Balance:
 
 
 
 <ul>
 <li>
 100% Remote Flexibility.
 </li>
 <li>
 Structured Breaks: Daily breaks include a 30-minute lunch and additional 15 or 30-minute breaks.
 </li>
 <li>
 Rotational Days Off: Enjoy two days off per week, scheduled biweekly.
 
 </li>
 </ul>
</div>

German Speakers | Full-Time Remote in Türkiye

Fortinet

<div>Location: Istanbul, Turkey
The Channel System Engineer plays a critical role in driving success with our channel partners, acting as a trusted technical advisor and solution architect. The role supports our channel sales efforts by engaging with partners and clients to demonstrate the technical value of our products, design custom security solutions, and provide technical enablement. You&rsquo;ll work closely with both internal teams and external channel partners to ensure the successful integration, deployment, and ongoing support of our cybersecurity solutions.
 Key Responsibilities:
<ul><li>Technical Pre-Sales Support:
<ul><li>Provide technical expertise and guidance during partner and customer pre-sales engagements, including product demos, POCs (Proof of Concepts), and presentations.
</li><li>Work closely with channel sales teams to understand customer requirements and design custom security solutions tailored to their needs.
</li><li>Address partner technical queries and concerns, offering practical solutions to ensure alignment with business goals.
</li></ul></li><li>Channel Partner Enablement:
<ul><li>Conduct training and technical enablement sessions for channel partners, equipping them with the knowledge to sell and implement our cybersecurity products effectively.
</li><li>Collaborate with marketing and product teams to create and deliver technical training materials, documentation, and toolkits for partner education.
</li><li>Stay up-to-date with the latest cybersecurity products, technologies, and trends to be a technical thought leader for partners.
</li></ul></li><li>Solution Design &amp; Architecture:
<ul><li>Work with channel partners to architect and design security solutions based on our product portfolio, including threat detection, firewall, endpoint security, and cloud security.
</li><li>Provide support in configuring, implementing, and troubleshooting solutions, ensuring seamless integration into the client&rsquo;s environment.
</li></ul></li><li>Technical Account Management:
<ul><li>Serve as a technical advisor for key channel partners, providing ongoing post-sales support and consultation to maximize product adoption and customer satisfaction.
</li><li>Collaborate with partners on complex customer requirements, ensuring the right cybersecurity strategies are implemented.
</li><li>Act as the bridge between the channel partner and the internal support or R&amp;D teams to resolve technical issues promptly.
</li></ul></li><li>Collaboration &amp; Cross-Functional Support:
<ul><li>Liaise with the product management and R&amp;D teams to communicate customer feedback and influence product development.
</li><li>Support channel partners with insights and recommendations on how to optimize deployments, integrations, and configurations for maximum performance.
</li><li>Assist in the creation of technical marketing content such as whitepapers, case studies, and product guides to support channel efforts.
 </li></ul></li></ul>Required Qualifications:
<ul><li>Educational Background:
<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent work experience may be considered.
</li></ul></li><li>Experience:
<ul><li>Minimum of 5 years of experience in system engineering, solution architecture, or technical support roles within the cybersecurity or IT industry.
</li><li>Experience working in a pre-sales capacity with channel partners or VARs (Value Added Resellers).
</li><li>Strong understanding of cybersecurity products and services, including firewalls, VPNs, IDS/IPS, SIEM, endpoint security, and cloud security.
</li></ul></li><li>Technical Skills:
<ul><li>Hands-on experience with network security technologies, system architecture, and protocols.
</li><li>Proficiency in working with Linux/Unix, Windows, and cloud platforms (AWS, Azure, GCP).
</li><li>Knowledge of scripting languages such as Python or Bash is a plus.
</li><li>Certifications such as CISSP, CEH, CCNA Security, or other relevant cybersecurity certifications is a plus.
</li></ul></li><li>Soft Skills:
<ul><li>Strong presentation and communication skills, with the ability to translate complex technical concepts into business value.
</li><li>Exceptional problem-solving skills and the ability to work independently in a fast-paced environment.
</li><li>Ability to build strong relationships and collaborate effectively with cross-functional teams and external partners.
 </li></ul></li></ul>Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div>

Channel Systems Engineer

Procter & Gamble

<div><div><div>Do you have a real passion for winning? How would you like to help develop the strategy and improve the business model of global company?</div><div> 
If you have analytical &amp; strategic skills and are looking for an exciting job which will allow you to grow personally and professionally, then come and join our Sales Organization and make an impact to drive business as Account Manager!</div><div>
As Account Manager, you will have the opportunity to strategically partner with our customers to develop and lead join value for both companies and will contribute on our customers&rsquo; decisions in critical business areas by using conceptual selling techniques and data-based presentations. This role involves making recommendations on sales fundamentals; such as, distribution, pricing, shelving and merchandising strategies which drives superior shopping experience based on consumer research that gives us insight into what enables shoppers&rsquo; purchase behavior.</div><div> 
Some of your responsibilities would include:</div><div><ul><li>
Build, sell, implement, and evaluate business plans to enable profitable business and category growth</li></ul></div><div><ul><li>
Provide input into retailer category strategy as a thought leader to help them winning in long term</li></ul></div><div><ul><li>
Collaborate with multi-functional teams (Marketing, Finance, Logistics, Operations, among others) to develop customer strategies and plans</li></ul></div><div><ul><li>
Translate Business Plans into concrete selling stories for the customer</li></ul></div><div><ul><li>
Develop productive working relationships with key customer contacts and sell mutually helpful business plans</li></ul></div><div><ul><li>
Turn raw data and insights into actionable plans and strategies</li></ul></div><div><ul><li>
Use analytical tools and integrate various data systems to develop new insights</li></ul></div><div> 
You will need to:</div></div><div><div><ul><li>
Serve as a trusted business advisor.</li></ul></div><div><ul><li>
Help by innovating new solutions to business and field challenges as a thought leader.</li></ul></div><div><ul><li>
Own and lead strategic customer accounts.</li></ul></div><div><ul><li>
Execute best in class category strategies and business plans to win disproportionally</li></ul></div><div><ul><li>
Participate in diverse, multi-functional teams.</li></ul></div></div></div>

New Grads 2026: Sales Account Manager

Bilge Pınar Oğur

&#304;stanbul Osmanbey / Ni&#351;anta&#351;&#305; lokasyonunda bulunan ve kad&#305;n d&#305;&#351; giyim &uuml;zerine toptan sat&#305;&#351; yapan ma&#287;azam&#305;z i&ccedil;in &ouml;n muhasebe sorumlusu aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.Genel Nitelikler&middot; Tercihen &uuml;niversitelerin min. &ouml;n lisans programlar&#305;n&#305; tamamlam&#305;&#351;.&middot; Tekstil sekt&ouml;r&uuml;nde muhasebe alan&#305;nda &ccedil;al&#305;&#351;m&#305;&#351;, tercihen ma&#287;azac&#305;l&#305;k alan&#305;nda muhasebe tecr&uuml;besi olan.&middot; Nebim V3 program&#305;n&#305; aktif olarak kullanabilen.&middot; Resmi evraklar&#305; muhasebele&#351;tirme, e-fatura kesme konusunda yetkin.&middot; MS Office programlar&#305;na hakim.&middot; Erkek adaylar i&ccedil;in askerlik hizmetiyle ili&#351;i&#287;i bulunmayan.&#304;&#351; Tan&#305;m&#305;Toptan sat&#305;&#351; ma&#287;azam&#305;zda kasan&#305;n ticari al&#305;&#351;veri&#351; i&#351;lemlerini muhasebele&#351;tirip y&ouml;netmek.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 40.000,00TRY - 45.000,00TRY ayl&#305;k

ÖN MUHASEBE SORUMLUSU

BIGO

<div>
 
 
 About BIGO
 
 
 
 
 
 
 BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&amp;D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee (short-form video).
 
 
 
 
 
 BIGO is dedicated to connecting the world and to enabling everyone to share their beautiful moments. With a vision to be a content platform that inspires one billion people's lives, BIGO aims to empower a new generation of users with an exciting new social language where they can showcase, discover and stay connected in a positive and creative online environment.
 
 
 
 
 
 Job Title: Senior User Operations &ndash; Live Streaming
 
 
 Location: Istanbul, Turkey
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 1. Handle all VIP customer inquiries efficiently with a strong sense of professionalism and urgency.
 
 
 2. Provide personalized operational support to high-value VIP users by understanding their behavior and preferences, promoting relevant platform features, and enhancing their live-streaming experience.
 
 
 3. Track VIP user re-charge behavior and retention data, actively collect user feedback, and identify actionable insights to improve user satisfaction and extend lifecycle value.
 
 
 4. Build and maintain strong, trust-based relationships with VIP users by becoming a reliable, go-to advisor.
 
 
 5. Collaborate closely with internal teams (content, moderation, product, etc.) to resolve user issues and continuously improve the overall user experience.
 
 
 6. Design and run user engagement campaigns to improve user retention, increase platform usage, and support revenue growth.
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 1. Turkish and fluent English language (both written and spoken).
 
 
 2. Proven experience in VIP customer management or user operations&mdash;preferably within the live-streaming, gaming, or internet industry.
 
 
 3. Strong customer-first mindset: passionate about user satisfaction, with excellent communication, negotiation, and interpersonal skills.
 
 
 4. Strong project management skills with the ability to multitask and prioritize effectively.
 
 
 5. Willingness to work flexible hours, including night shifts based on user demand (night shift compensation provided).
 
</div>

Customer Service Specialist

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