customer advisor

Zegna

<div>
 The Store Customer Advisor transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Thom Browne collections. The Customer Advisor builds a relationship with each customer that lasts over time, and begins with the quality of their welcome, the gestures and rituals of the selling ceremony and the provision of the highest level of service. The Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Thom Browne stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
 <br/>
 <br/>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage Customer Relationships and Customer Service during and after the sale
  </li>
  <li>
   Develop a deep knowledge of the Thom Browne collections to advise customers on styling and &ldquo;total looks&rdquo;
  </li>
  <li>
   Contribute to store Visual &amp; Image
  </li>
  <li>
   Maximize sales through retail operational excellence
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 Customer Relationships and Customer Service
 <br/>
 <br/>
 <ul>
  <li>
   Provide memorable luxury in-store customer service experience by following the Thom Browne Selling Flow and acting in accordance with the Thom Browne Mindset.
  </li>
  <li>
   Demonstrates entrepreneurial mindset in developing the business.
  </li>
  <li>
   Consistently and effectively networks to attract new customers and develop a customer database.
  </li>
  <li>
   Consults with customers to discover their needs through exploring customer preferences and occasions for which the customers are shopping.
  </li>
  <li>
   Anticipates customers&rsquo; expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations
  </li>
  <li>
   Creates opportunities for customers to experience multiple Thom Browne brands, products and &ldquo;total looks&rdquo; through demonstrating relevant yet personalized mix and match options.
  </li>
  <li>
   Promote Thom Browne Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer&rsquo;s current and/or future needs.
  </li>
  <li>
   Utilize company provided technology to offer a complete and integrated luxury experience.
  </li>
  <li>
   Leverage &ldquo;Thom Browne Stories&rdquo; to support and enhance the selling ceremony
  </li>
  <li>
   Collates useful and accurate customer data and information in accordance with Thom Browne CRM procedures and guidelines.
  </li>
  <li>
   Cultivates future customer connections with Thom Browne (e.g. CRM after sales activities including Thank You notes and Follow-up phone calls).
  </li>
  <li>
   Utilizes CRM software as the primary tool for after sales communication
  </li>
  <li>
   Takes ownership of resolving customer issues or complaints with empathy, while adhering to Thom Browne customer service policies such as alteration, damage and repair, global return policies etc.
   <br/>
   <br/>
  </li>
 </ul>
 Collection
 <br/>
 <br/>
 <ul>
  <li>
   Develop progressively in-depth knowledge of Thom Browne products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.
  </li>
  <li>
   Advise customers on styling of &ldquo;total looks&rdquo; by providing dressing and fashion advice as regards color coordination, textures, patterns, silhouette, proportions, and functionality of garments.
  </li>
  <li>
   Solicit customer feedback on products and collections and feedback ideas and inputs back to the Store Manager.
  </li>
  <li>
   Keep up-to-date on store stock situation, adjust selling techniques and sales pitch to maximize sell-through.
  </li>
  <li>
   Perform customer garment-fitting and alteration measurements for ready-to-wear to help customers achieve &ldquo;perfect fit&rdquo;.
  </li>
  <li>
   Understands the required standards and skills of Made-to-Measure service and when required take on the role of in-store Made-to-Measure specialist if assigned by the Store Manager.
   <br/>
   <br/>
  </li>
 </ul>
 Visual &amp; Image Management
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrates consistently high standards of personal grooming in accordance to Thom Browne uniform and grooming standards and guidelines.
  </li>
  <li>
   Follows Thom Browne product and gift packaging standards and guidelines to ensure Thom Browne luxury and quality image.
  </li>
  <li>
   Maintain cleanliness and tidiness of the store environment and product displays.
  </li>
  <li>
   Ensure in-store visual merchandising adheres to Thom Browne Visual Merchandising guidelines and propose improvements to the Store Manager or Visual Merchandising referent.
  </li>
  <li>
   Support Visual Merchandising set-up of store windows and displays; when required take on the role of in-store Visual Merchandising specialist if assigned by the Store Manager.
   <br/>
   <br/>
  </li>
 </ul>
 Team
 <br/>
 <br/>
 <ul>
  <li>
   Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
  </li>
  <li>
   When required support the orientation of new staff through acting as learning coach or &ldquo;buddy&rdquo; if assigned by the Store Manager.
  </li>
  <li>
   Train other team members on new products as assigned by the Store Manager.
  </li>
  <li>
   Maintain good team work to enhance the overall team moral to create an enthusiastic sales force environment.
   <br/>
   <br/>
  </li>
 </ul>
 Sales Management
 <br/>
 <br/>
 <ul>
  <li>
   Measure own performance using Thom Browne customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill
  </li>
  <li>
   Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales and KPI targets as assigned by the Store Manager.
  </li>
  <li>
   Propose service, product, visual and operational improvements that assist the team overcome selling challenges.
   <br/>
   <br/>
  </li>
 </ul>
 Store Operations
 <br/>
 <br/>
 <ul>
  <li>
   Adhere to Thom Browne store operations and time and attendance policies and standards.
  </li>
  <li>
   Follows the directions of the Store Manager or appointed team member on store operational tasks that includes but not limited to stock room, inventory, cashiering, reporting duties, guest beverage service etc.
  </li>
  <li>
   Adhere to Company policies and rules in daily work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education/ Qualification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school qualification
  </li>
  <li>
   Preferably Chinese or Russian speakers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4 to 6 years retail sales or customer service experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Functional Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Selling
  </li>
  <li>
   Service Policy
  </li>
  <li>
   Policy and Compliance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TB Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generates Customer Delight
  </li>
  <li>
   Learning and Self Development
  </li>
  <li>
   Is Passionate and Open Minded
  </li>
 </ul>
</div>


Senior Store Customer Advisor

Concentrix

<div><div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
Join Concentrix Today!<h2 class="jobSectionHeader"><b>
Description</b></h2><div><b>
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.</b></div><br>
<p></p>
<p>
In this role, you'll:</p>
<ul>
<li><div>Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.</div>
</li>
<li><div>Become a product pro, mastering the ins and outs of the latest trends.</div>
</li>
<li><div>Troubleshoot issues with patience and a can-do attitude.</div>
</li>
<li><div>Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.</div>
</li>
<li><div>Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.</div></li></ul><br>
<p>
</p><p>Essential Functions/Core Responsibilities</p>
<ul>
<li><div>Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)</div>
</li>
<li><div>Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.</div>
</li>
<li><div>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.</div>
</li>
<li><div>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.</div>
</li>
<li><div>Maintain basic knowledge of client products and/or services.</div>
</li>
<li><div>Prepare complete and accurate work including appropriately notating accounts as required.</div>
</li>
<li><div>Participate in activities designed to improve customer satisfaction and business performance.</div>
</li>
<li><div>Offer additional products and/or services.</div></li></ul><br>
<p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile</b></h2>
<ul>
<li><div>German level B2 / English B1</div>
</li>
<li><div>A minimum high school diploma with 3 to 6 months of relevant experience is preferred.</div>
</li>
<li><div>Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</div>
</li>
<li><div>Ability to fluently communicate in the required language of support, both written and verbally.</div>
</li>
<li><div>Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</div>
</li>
<li><div>Basic computer navigation skills and PC Knowledge.</div>
</li>
<li><div>Ability to work as a team member, as well as independently.</div>
</li>
<li><div>Dependable with proficient attention to detail.</div>
</li>
<li><div>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.</div>
</li>
<li><div>Able to rotate shifts, as needed.</div>
</li>
<li><div>Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</div>
</li>
<li><div>Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</div></li></ul><br>
<p></p>
<p>
</p><p><b>Based on location and/or program, additional experience/skills may be required</b></p><br>
<p></p>
<ul><li><b>Job requirements may vary by country and will not contravene any local laws</b></li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><br>
<p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p><br>
<p></p>
<p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Disclaimer</b></h2>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p>
<p>
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.</p></div></div></div><p></p>

Customer Advisor - German Speaker

CCA Recruitment Group

<p><strong>Customer Support Advisor</strong></p> <p><strong>Salary: £24,500 per annum</strong></p> <p><strong>Fully remote </strong></p> <p><strong>Shifts: Between Monday - Sunday 8am-8pm</strong></p> <p><strong>What will you be doing?</strong></p> <p>As a Customer Support Advisor in our busy inbound Service Excellence department, you'll see that customers get a great experience, with problems resolved first time.</p> <p>Using your expert service skills to give added peace of mind, you will deliver and excellent experience during conversations, that truly ensure our customers worlds are kept running.</p> <ul> <li> <p>Use your expert knowledge and brilliant communication skills to resolve a range of customer issues and queries.</p> </li><li> <p>Aim to deal with customers' queries or issues there and then.</p> </li><li> <p>Build rapport with customers, get to know their individual needs and put their interests first.</p> </li></ul> <p><strong>What else to expect:</strong></p> <ul> <li> <p>In a 3-week training programme, you'll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.</p> </li><li> <p>You'll work on a shift pattern from Monday to Sunday, 8am to 8pm.</p> </li><li> <p>This is a hybrid role and you will also be provided with the home office equipment required to work from home and in the office. You must have broadband access.</p> </li><li> <p>Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your customer service expertise. You will have excellent progression potential at D&G, with opportunities to progress into career pathways across many areas such as HR, Tech, Finance and Marketing. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.</p> </li></ul> <p><strong>The experience and skills you need</strong></p> <ul> <li> <p>A solid background in targeted customer service.</p> </li><li> <p>A driven mindset, a love for hitting targets and helping customers.</p> </li><li> <p>Proven experience of working autonomously or in a home-based position.</p> </li><li> <p>Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed.</p> </li><li> <p>A team player committed to creating an excellent customer experience.</p> </li><li> <p>Unflappable and resilient attitude to juggle tasks and bounce back quickly.</p> </li></ul> <p><strong>So, what are these benefits?</strong></p> <ul> <li> <p>Full training - with clear career progression opportunities.</p> </li><li> <p>Regular incentives - with some pretty great prizes.</p> </li><li> <p>Sales bonuses - each month you'll get the chance to earn some extra take-home pay.</p> </li><li> <p>Annual leave - 33 days (including bank holidays).</p> </li><li> <p>A free annual D&G protection plan - we want you to see how great the product you're selling is. There are discounted rates for family and friends too.</p> </li><li> <p>Employee assistance programme - free support and advice on relationships, physical and mental health, financial assistance and more.</p> </li><li> <p>Health and wellbeing - discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.</p> </li><li> <p>Pension scheme - matched employer contributions up to 5% of basic salary.</p> </li><li> <p>Life assurance - employer funded cover of 4x basic salary.</p> </li><li> <p>Employee discounts - discounts for loads of online and high street retailers.</p> </li><li> <p>And many more benefits - including travel loans, car leasing and Cycle to Work and Salary Finance schemes. </p> </li></ul> <p><strong>Disclaimer</strong></p> <p>CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.</p>

Customer Support Advisor

Transcom

<p></p><div><div><div><div><div><div><div><div><div><div>French Customer Care Advisor</div><div><p><b>
Location</b><b>: </b>Egypt, Cairo</p><p><b>
Job category</b><b>: </b>Customer Service Representative (CSR)</p><p><b>
Language</b><b>: </b>French</p></div><div><div><div><i>
Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of English Travel Advisor for one of the biggest Companies in UK, Hurry Up &amp; Join Transcom Family!</i></div><div></div><div><i><br>
What's in it for YOU!</i></div><div></div><ul><li><br>
<i>Best salary in the market</i></li><li><i>Transportation provided</i></li><li><i>Medical and social insurance</i></li><li><i>Location is in Smart village</i></li></ul><div></div><div><i><br>
Join us as an English Travel Advisor!</i></div><div></div><div><i><br>
Job Responsibilities:</i></div><div></div><ul><li><br>
<i>Provide superior customer service by assisting clients, using the corresponding communication</i></li></ul><div><i>
channel: voice</i></div><ul><li><i>Educate customers when needed, and provide guidance to customers in service provided.</i></li><li><i>Manage large amounts of workload (incoming and outgoing calls, etc.).</i></li><li><i>Identify and assess customers&rsquo; needs to achieve satisfaction.</i></li><li><i>Document interactions properly as trained.</i></li><li><i>Use available tools to be able to research for answers and solutions for customers.</i></li><li><i>Provide excellent customer service using proper language and communication skills.</i></li><li><i>Build sustainable relationships and trust with customer accounts through open and interactive</i></li></ul><div><i>
communication.</i></div><ul><li><i>Administratively process everything agreed with the end users to satisfy the service, by using</i></li></ul><div><i>
different computer applications.</i></div><ul><li><i>Follow communication procedures, guidelines and policies. Be up to date with new procedures</i></li></ul><div><i>
and services, in order to effectively manage assistance to the customer.</i></div><ul><li><i>Attracts potential customers by answering product and service questions.</i></li></ul><div><i><br>
What are we looking for:</i></div><div></div><div><i><br>
Fluent English Speaker: level B2/C1</i></div><div></div><div><i><br>
Effective written and verbal communication</i></div><div></div><div><i><br>
Flexibility with Morning &amp; Night Shifts (Maximum 9 PM)</i></div><div></div><div><i><br>
What Life at Transcom is like!</i></div><div></div><div><i><br>
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. &quot;At Transcom, we&rsquo;re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That&rsquo;s just how we are at Transcom. Here we care, and root for each other. You&rsquo;re included, just as you are, from day one. And with the right mindset, there&rsquo;s no end to how far we can go together.&quot;</i></div><i><br>
&ldquo;We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.&rdquo;</i></div></div></div></div></div></div></div></div></div></div></div><p></p>

French Customer Care Advisor

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Bagcilar, T&uuml;rkiye
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2>
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<h2 class="jobSectionHeader"><b>
Description</b></h2><h2 class="jobSectionHeader"><b>
Essential Functions/Core Responsibilities</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p></p><ul><li><br>
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p></p><ul><li><br>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p></p><ul><li><br>
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p></p><ul><li><br>
Maintain basic knowledge of client products and/or services</li></ul><p></p><ul><li><br>
Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p></p><ul><li><br>
Participate in activities designed to improve customer satisfaction and business performance</li></ul><p></p><ul><li><br>
Offer additional products and/or services</li></ul><p></p><ul><li><br>
Track, document and retrieve information in call tracking database</li></ul><p></p><ul><li><br>
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Candidate Profile</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p></p><ul><li><br>
Courteous with strong customer service orientation</li></ul><p></p><ul><li><br>
Strong computer navigation skills and PC Knowledge</li></ul><p></p><ul><li><br>
Ability to effectively communicate, both written and verbally</li></ul><p></p><ul><li><br>
Dependable with strong attention to detail</li></ul><p></p><ul><li><br>
Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p></p><ul><li><br>
Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p></p><ul><li><br>
Ability to work as a team member, as well as independently</li></ul><p></p><ul><li><br>
Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p></p><ul><li><br>
Ability to rotate shifts, as needed</li></ul><p></p><ul><li><br>
Based on location and/or program, additional experience/skills may be required</li></ul><p></p><ul><li><br>
Job requirements may vary by country and will not contravene any local laws</li></ul><h2 class="jobSectionHeader"><b>
Career Framework Role</b></h2><div>
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</div><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><div>RECRUITER ENTER THE APPLICABLE LANGUAGE:</div><p>
GERMANY - This job description does not apply to employees in Germany.</p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p></p><p><br>
PHILIPPINES</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p></p><p><br>
INDIA</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently</li></ul><h2 class="jobSectionHeader"><b>
Disclaimer
</b></h2><div>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</div><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div></div></div><p></p>

International Customer Support Advisor

Pertemps Tamworth

<strong>Customer Sales Advisor - Contract Catering / Compass Sector</strong><strong>Location:</strong> Birch Coppice, Dordon<strong>Job Type:</strong> Full-time and Part-time positions available<strong>Contract:</strong> PermanentAbout the Role We are looking for enthusiastic and customer-focused <strong>Customer Sales Advisors</strong> to join our busy Contract Catering / Compass sector sales team.In this role, you will manage and develop a portfolio of customers, ensuring exceptional service while identifying opportunities to grow sales. You will work closely with internal teams to process orders accurately and provide an excellent experience for every customer.This position is ideal for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering great results.<strong>Key Responsibilities:</strong> <ul> <li>Handle incoming calls and emails promptly and professionally</li><li>Process customer orders accurately and efficiently</li><li>Produce and follow up on quotations to maximise sales opportunities</li><li>Build and maintain strong relationships with customers and colleagues</li><li>Identify opportunities to upsell and cross-sell products</li><li>Support account managers with tenders, product sourcing, and customer requests</li><li>Meet and exceed sales and service targets (KPIs)</li><li>Keep records and systems up to date and accurate</li><li>Provide consistent, high-quality customer service at all times</li></ul> <strong>About You:</strong> <ul> <li>Previous experience in a customer service or sales role (office-based preferred)</li><li>Excellent written and verbal communication skills</li><li>Strong organisational skills with great attention to detail</li><li>Confident using computers, CRM systems, and other digital tools</li><li>Positive, proactive, and able to work well in a team or independently</li></ul> <strong>Desirable:</strong><ul> <li>Knowledge of the catering, hospitality, or equipment supply industry</li><li>Experience working towards revenue or performance targets</li></ul> <strong>What We Offer:</strong> <ul> <li>Competitive salary and performance-related bonuses</li><li>Both full-time and part-time opportunities</li><li>25 days holiday plus bank holidays (pro rata for part-time roles)</li><li>Pension scheme and employee benefits</li><li>Ongoing training and development to support career growth</li><li>Supportive, friendly team culture built around ambition, teamwork, and creativity</li></ul> If you are passionate about delivering great service and want to be part of a team that values energy, innovation, and success, we'd love to hear from you. Apply today!

Customer Sales Advisor

TEMPLEWOOD RECRUITMENT LTD

<p><strong>Customer Sales Advisor - Slough & Uxbridge</strong></p><p>Are you looking for an exciting and varied new career challenge? Are you passionate about delivering the highest levels of Customer Service?</p><p></p><p><strong>Job Purpose:</strong></p><p>This is a great opportunity to work as part of a small, friendly team, promoting self-storage services to customers; whilst providing excellent customer service and maintaining high standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. </p><p><strong>Principle terms:</strong></p><ul><li>Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)</li><li>Starting salary: £29,528 per annum starting salaries, with 1st year realistic End of Year Bonus earning potential to £33,071 per annum</li><li>Very generous bonus scheme;</li><li>30 days holiday, which includes Bank Holidays;</li><li>Contributory pension scheme;</li></ul><p><strong>Additional Benefits</strong></p><ul><li>Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.</li><li>Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);</li><li>Training and development programme;</li><li>Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.</li><li>Staff Referral scheme Bonus</li></ul><p><strong>Core Responsibilities:</strong></p><p><strong>Sales/Customer Service</strong></p><ul><li>Sell space (dealing with inbound calls only - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.</li><li>Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.</li></ul><p><strong>Administration/Banking</strong></p><ul><li>Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.</li><li>Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.</li></ul><p><strong>Cleaning and General Maintenance</strong></p><ul><li>Take pride in the site and maintaining excellent standards</li></ul><p><strong>Charity Participation</strong></p><ul><li>We've committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.</li></ul><p></p><p>Please apply now for immediate consideration and job start and especially if you would like to find out more about the role or company. Not an opportunity to be missed </p>

Search 10000+ Customer advisor jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 customer advisor jobs NEAR_ME

Senior Store Customer Advisor

Customer Advisor - German Speaker

Customer Support Advisor

French Customer Care Advisor

International Customer Support Advisor

Customer Sales Advisor

Customer Sales Advisor