customer advisor

Concentrix

<div>
 Job Title:
 
 
 Customer Service Advisor - Arabic speaker (Abu Dhabi)
 
 
 
 Job Description
 
 
 
 This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.
 
 
 
 Essential Functions/Core Responsibilities
 
 
 
 <ul>
 <li>
 Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
 </li>
 <li>
 Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
 </li>
 <li>
 Identify and maximize selling and cross-selling opportunities.
 </li>
 <li>
 Identify customer problems and offer appropriate solutions.
 </li>
 <li>
 Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
 </li>
 <li>
 Participate in Outbound calling programs and other projects and activities when required.
 </li>
 <li>
 Handling projects and tasks whenever required and asked by the management.
 </li>
 <li>
 Perform customer transactions accurately and in an efficient manner.
 
 
 </li>
 </ul>
 
 Required Education, Skills And Qualifications
 
 
 
 <ul>
 <li>
 Min. 1 year call/contact center experience within banking, financial, insurance or healthcare sector, preferably telephonic.
 </li>
 <li>
 A bilingual fluent English (B2 Level+) and Arabic speaker.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Competent use of PC, must be good at MS Excel formulas.
 </li>
 <li>
 Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor&rsquo;s degree.
 </li>
 <li>
 Cheerful personality, always with a smile.
 </li>
 <li>
 Empathetic, patient and courteous in approach.
 </li>
 <li>
 Pleasant telephone etiquette and someone who loves to speak over the phone.
 </li>
 <li>
 Presentable with a positive, proactive and professional approach.
 </li>
 <li>
 Tolerance for repetitive work in a fast-paced, high production work environment.
 </li>
 <li>
 Results driven, enthusiastic, attention to detail and dependable - someone who is eagerly looking to learn the tricks of the trade for their future.
 </li>
 <li>
 Open to work - 8 hours a day, any 5 days a week in rotational shifts, as per department requirements and be ready to be molded for a suitable role internally, as time progresses.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 Location:
 
 
 ARE Abu Dhabi - Building Khaleej Area
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 Full time
 
 R1326697
 
</div>

Customer Service Advisor - Arabic speaker (Abu Dhabi)

Etisal international group

We&rsquo;re Hiring &ndash; UK Customer Service Advisors (Hybrid)3 days WFH , 2 days on-site With transportation.Basic Salary: 13550 EGP + Uncapped KPI's (Up to 7000)Paid from Home Training PeriodLocations: Smoha (Alex) / 6th October (Cairo)Graduates|Drop Out.Fluent English (B2+ / C1)Job Type: Full-timePay: E&pound;13,550.00 per month

Customer Service Advisor (English Account) (Hybrid)

SAP GROUP

<div></div>W <div><div>e help the world run better
 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
</div> 

<div>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
</div><div> 
W</div><div>ho You&rsquo;ll become
 

</div>A<div> Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
</div><div> 
W</div><div>hat You&rsquo;ll Do
 

</div>A<div>s a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

</div>S<div><ul><li>uccessfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

</li>P</ul></div><div><ul><li>articipate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

</li>R</ul></div><div><ul><li>eceive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
</li></ul> 
</div>T<div>he program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.
 

Solution areas focus: SCM, Finance Q2C
 

SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
 S<ul><li>/4HANA Finance
 F</li><li>inance &amp; Quote to Cash(Q2C)
 P</li>rocurement
 
<li>
S</li></ul>AP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management.
 
What You Bring
 

2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

A cooperative and productive approach to working relationships, internally and externally.

A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

Proficiency in English to engage with our global network.
 

About SAP Academy for Customer Success
 

The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
 

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
 

#SAPAcademyforCustomerSuccess

#SAPCSCareers
 

SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
 

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
 

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
 

#SAPNextGen

</div>B<div>ring out your best
 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion
 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
Successful candidates might be required to undergo a background verification with an external vendor.
</div> 
<div></div>
<div>AI Usage in the Recruitment Process
</div>
<div>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
P</div><div>lease note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
</div></div>

Solution Advisor - SAP Academy for Customer Success - Egypt

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div><div> 
Who You&rsquo;ll become</div><div> 
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</div><div> 
What You&rsquo;ll Do</div><div> 
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:</div><div><ul><li>
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li></ul></div><div><ul><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li></ul></div><div><ul><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul></div><div> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: SCM, Finance Q2C 
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
 <ul><li>S/4HANA Finance
 </li><li>Finance &amp; Quote to Cash(Q2C)
 </li>Procurement 
<li>
</li></ul>SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management. 
What You Bring 
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network. 
About SAP Academy for Customer Success 
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations. 
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. 
#SAPNextGen</div><div>
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 433968 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div></div>

<div><div>We help the world run bette</div><div> 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div><div> 
Who You&rsquo;ll become</div><div> 
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</div><div> 
What You&rsquo;ll Do</div><div> 
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:</div><div><ul><li>
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li></ul></div><div><ul><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li></ul></div><div><ul><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul></div><div> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: HCM, Finance Q2C 
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management 
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
 <ul><li>S/4HANA Finance
 </li><li>Finance &amp; Quote to Cash(Q2C)
 </li><li>Procurement</li></ul> 
What You Bring 
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network. 
About SAP Academy for Customer Success 
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations. 
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. 
#SAPNextGen</div><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 433981 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Solution Advisor - SAP Academy for Customer Success - Qatar

ABIC

As a Client Advisor, you will be responsible for delivering exceptional client service and driving sales through customer relationship management. You'll work closely with clients to understand their needs and provide tailored solutions that promote satisfaction and loyalty.Responsibilities<ul><li>Build and maintain strong, long-lasting client relationships.</li><li>Act as the main point of contact for clients and manage their accounts.</li><li>Identify and assess clients' needs to provide satisfactory solutions.</li><li>Promote and sell company products and services based on client requirements.</li><li>Handle client inquiries and resolve issues promptly and effectively.</li><li>Collaborate with internal teams to address client needs and improve service delivery.</li><li>Stay updated with the latest industry trends and products.</li></ul>Qualifications<ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>Proven experience as a Client Advisor, Account Manager, or similar role.</li><li>Strong understanding of sales and customer service principles.</li><li>Excellent communication and negotiation skills.</li><li>Detail-oriented and highly organized.</li><li>Ability to work independently and in a team environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Client Advisor

Seline Clinic

ABOUT THE COMPANY:Seline Clinic, renowned as the leading full-cycle aesthetic medical clinic in Russia. As part of our expansion to the heart of the Middle East, we are looking for experienced &quot;Client Advisor&quot; to join our team. He/She will play a crucial role in promoting our aesthetic services, educating clients on treatment options, and ensuring an exceptional experience for each client.JOB DESCRIPTION:<ul><li>Engage with clients in person, by phone, and through digital channels to discuss aesthetic treatments and services.</li><li>Understand client goals and concerns, and provide recommendations based on services offered.</li><li>Conduct consultations to provide treatment information, pricing, and potential results.</li><li>Build lasting client relationships by offering exceptional customer service and follow-up.</li><li>Meet and exceed monthly sales targets by effectively promoting treatments, memberships, and package deals.</li><li>Maintain a comprehensive knowledge of all services, promotions, and new treatments to present to clients.</li><li>Track and report on sales metrics, trends, and opportunities for growth.</li><li>Work closely with clinicians, aestheticians, and management to create a cohesive and supportive environment for clients.</li><li>Provide feedback from clients to ensure continuous improvement of services and customer experience.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelors Degree</li><li>Proven experience in sales, preferably within an aesthetic clinic preferably in aesthetic treatment, plastic surgery, beauty, wellness, or medical aesthetics.</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Strong analytical skills with the ability to interpret data and make data-driven decisions.</li><li>Exceptional communication skills, both written and verbal.</li><li>Good pleasing personality with excellent communication, planning, organization, interpersonal and presentation skills.</li><li>Aesthetics Clinic experience in Dubai (preferred)</li><li>Russian/Arabic language will be an added advantage.</li></ul>COMPENSATION &amp; REWARDS:<ul><li>Compensation is one of the best in the industry w/ local benefits.</li><li>Strong incentive scheme upon achieving target.</li><li>KPIs.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li><li>What is your salary expectation in AED?</li><li>How many years of experience do you have in Aesthetic Clinic industry?</li></ul>

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