customer advisor specialist

Concentrix

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; Arabic Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Proficiency in Arabic and English, both written and verbal.
 </li>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – Arabic Speakers - Cairo

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; Arabic Speakers - Hurghada
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Proficiency in Arabic and English, both written and verbal.
 </li>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – Arabic Speakers - Hurghada

<div>
 
 
 Job Title:
 
 
 
 
 Customer Service Advisor - Arabic and English Speaker - Insurance sector
 
 
 
 
 Job Description:
 
 
 
 
 Join Concentrix Team today!
 
 
 
 
 Job Description
 
 
 
 
 Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers". We're recognized with awards like "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.
 
 
 We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.
 
 
 
 
 Career Growth And Personal Development:
 
 
 
 
 This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.
 
 
 Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.
 
 
 
 
 What You Will Do In This Role:
 
 
 
 
 
 As a Customer Service Representative, you will:
 
 
 
 <ul>
 <li>
 Review customer requests and expectations and respond to them according to their needs and situations
 </li>
 <li>
 Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
 </li>
 <li>
 Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives
 </li>
 <li>
 Champion better brand experiences for our customers and clients
 </li>
 <li>
 Your qualifications:
 
 
 </li>
 </ul>
 We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 
 
 Concentrix Is a Great Match If You:
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in any related field
 </li>
 <li>
 Are proficient or bilingual in Arabic and English
 </li>
 <li>
 Are proactive, self-motivated, and solution-oriented
 </li>
 <li>
 Can work rotating and weekend shifts
 
 
 </li>
 </ul>
 Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.
</div>

Customer Service Advisor - Arabic and English Speaker - Insurance sector

CarMax

<div>6141 - Royal Palm Beach - 10501 Southern Boulevard, West Palm Beach, Florida, 33411
CarMax, the way your career should be! 
Position Overview
As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You&rsquo;ll act as a trusted guide, supporting customers through every step of their car-buying and selling journey. From facilitating appraisals and test drives to managing paperwork and repair orders, you&rsquo;ll ensure a seamless, transparent process that reflects CarMax&rsquo;s commitment to honesty and innovation. This dynamic role offers variety, autonomy, and the opportunity to collaborate across teams while making a meaningful impact on every customer interaction.
Why CarMax?
At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities<ul><li>
Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.</li><li>
Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.</li><li>
Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.</li><li>
Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.</li><li>
Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.</li><li>
Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.</li><li>
Follow CarMax Environmental, Health and Safety (EH&amp;S) requirements and maintain a clean and orderly work area.</li></ul>
Required Qualifications<ul><li>
Strong communication skills with confidence in representing CarMax and its products.</li><li>
Ability to build lasting relationships and create win-win solutions for customers.</li><li>
Demonstrated integrity, respect, and teamwork in a fast-paced environment.</li><li>
Skilled in balancing customer needs with business goals and following processes accurately.</li><li>
Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.</li><li>
High School Diploma or equivalent and a valid driver&rsquo;s license.</li><li>
Ability to lift up to 25 lbs and accurately read and transcribe data.</li></ul>
Preferred Qualifications<ul><li>
Sales or customer service experience in retail or similar environments.</li><li>
Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).</li></ul>
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$17.20 - $25.80
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Specialist

FASHION GROUP

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>As a Client Advisor, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding prestigious brand image in every interaction. 
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>YOUR IMPACT
Business Development
<ul><li>Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge.
</li><li>Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with the brand. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of the brand offerings.
</li></ul>Team and People
<ul><li>Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
</li><li>Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
</li></ul>Client Development
<ul><li>Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey is memorable.
</li><li>Build and nurture lasting relationships with clients through personalized client teling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
</li></ul>Operations Excellence
<ul><li>Uphold brand standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
</li><li>Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
</li></ul>Image &amp; Brand
<ul><li>Serve as the brand ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
</li><li>Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
</li><li>Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of the brand.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>KEY FOR SUCCESS
Experience :
<ul><li>You bring at least 1 year of professional experience in sales, within the fashion or luxury industry.
</li></ul>Competencies:
<ul><li>Passion for luxury fashion and a deep understanding of products, heritage, and brand identity.
</li><li>Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships.
</li><li>A passion for challenges and a collective drive to achieve set objectives.
</li><li>Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at the brand.
</li><li>Adaptability and flexibility to meet the demands of a dynamic retail environment.
</li><li>Strong ethical compass and commitment to compliance and corporate social responsibility.
</li></ul>Languages:
English, proficiency of other language(s) will be an advantage
</div><div><h3 class="jobSectionHeader">Additional information
</h3>OUR COMMITMENT
This brand is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
We recruit and recognize all types of talents and singularities.
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">Crafting Dreams Starts With Yours
 
</h2><div>At LVMH, people make the difference in the art of crafting dreams.
 
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
 
Join us at LVMH, where your talent is at the heart of our collective successes.</div></div></div></div></div></div></div><div></div>

client advisor

Varsity Brands

<div>JOIN THE BEST TEAM IN SPORT &amp; SPIRIT
At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions &ndash; BSN SPORTS and Varsity Spirit &ndash; and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. 
Location: Remote in TX, IN, TN, or KS 
This is a temporary role for 6 months. 
 
We are not able to offer visa sponsorship for this role now or in the future. All applicants must have current U.S. work authorization. 
HOW YOU WILL MAKE AN IMPACT:
We are seeking a temporary Talent Acquisition Specialist to serve as a dedicated sourcing partner within the Talent Acquisition team. This role provides high-volume, high-quality candidate sourcing across the business while carrying a specific area of specialty focus (e.g. Corporate, Professional, IT, Outside Sales, Marketing, Finance, Customer Service, Event Operations, Manufacturing, or another assigned business vertical). 
The Talent Acquisition Specialist operates as a sourcing engine that supports Talent Advisors and Talent Acquisition leaders across the business. This role builds pipelines, engages passive talent, and hands off qualified candidates for advisor/specialist-led screening, interviewing, and offer management, while flexing to support sourcing surges in other specialty areas as business needs dictate. 
WHAT YOU WILL DO:
Specialty Sourcing (Primary Focus)<ul><li>
Own top-of-funnel sourcing for an assigned specialty area, building and maintaining a consistent pipeline of qualified, engaged candidates.</li><li>
Partner closely with the Sr. Talent Acquisition Specialist and/or Talent Advisor who owns full-cycle recruiting for that specialty to understand hiring priorities, role nuances, and target profiles.</li><li>
Conduct market mapping and passive candidate research specific to the specialty area's talent pools, competitors, and skill sets.</li><li>
Provide an initial layer of candidate qualification (resume review, basic screening) before handing off to the owning Specialist/Advisor for full-cycle progression.</li></ul> 
Cross-Business Sourcing Support<ul><li>
Serve as a shared sourcing resource across all business roles, flexing support to other specialty areas during volume surges, backfills, or time-sensitive searches.</li><li>
Create and post requisitions/advertisements and maintain accurate, timely records in the Applicant Tracking System (ATS).</li><li>
Build and nurture talent communities/pipelines in the ATS/CRM (e.g., Workday, Phenom) for future and recurring needs.</li><li>
Represent the company at job fairs, campus events, and other recruiting/branding events as needed.</li></ul> 
Partnership &amp; Collaboration<ul><li>
Act as the sourcing layer that enables Talent Advisors and Sr. Talent Acquisition Specialists to focus on strategic partnership, candidate advisement, and offer/close activities.</li><li>
Communicate pipeline status, sourcing metrics, and market insights regularly to the Specialist/Advisor and broader Talent Acquisition team.</li><li>
Collaborate with HR and hiring teams to ensure sourcing approaches align with business goals, diversity objectives, and workforce planning.</li></ul> 
Compliance &amp; Operational Excellence<ul><li>
Ensure compliance with employment laws, OFCCP/EEO requirements, and internal policies throughout the sourcing process.</li><li>
Maintain accurate documentation of sourcing activity, candidate dispositions, and source-of-hire data in the ATS.</li><li>
Support special projects and process-improvement initiatives related to sourcing and talent acquisition.</li></ul> 
QUALIFICATIONS:
Knowledge, Skills, Abilities<ul><li>
Solid sourcing skills (Boolean search, passive candidate outreach, LinkedIn Recruiter, CRM/ATS tools).</li><li>
Experience using Workday HCM or similar ATS/CRM preferred.</li><li>
Ability to quickly learn the hiring profile, market, and language of an assigned specialty area.</li><li>
Strong interpersonal, organizational, and communication skills; comfortable partnering with more senior recruiters and advisors.</li><li>
Ability to manage multiple sourcing pipelines/priorities in a fast-paced environment.</li><li>
Proficiency in Microsoft Office (Outlook, Word, Excel).</li><li>
Working familiarity with employment law and recruiting compliance best practices.</li><li>
Bilingual (English/Spanish) is helpful.</li><li>
Willingness to travel occasionally for training or recruiting events.</li></ul> 
Education, Certification and Experience<ul><li>
2+ years of experience in recruiting, sourcing, or a related talent acquisition support role.</li><li>
Associate or Bachelor's degree preferred, or equivalent experience.</li><li>
Experience with Phenom CRM or similar ATS/sourcing tools is a plus.</li><li>
PHR/SPHR, SHRM-CP, or AIRS sourcing certification is a plus.</li></ul> 
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 
#LIAR1 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. 
OUR VALUES
Service - We lead with heart. We champion community.
Passion - We love what we do. It fuels our purpose.
Integrity - We do what we promise. We own our actions and decisions.
Respect - We earn it by giving it. Because everyone deserves it.
Innovation - We never stop striving to be better. For ourselves and our community.
Transparency - We are committed to openness and honesty in everything we do. 
OUR BENEFITS
We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:<ul><li>
Comprehensive Health Care Benefits</li><li>
HSA Employer Contribution/ FSA Opportunities</li><li>
Wellbeing Program</li><li>
401(k) plan with company matching</li><li>
Company paid Life, AD&amp;D, and Short-Term Disability</li><li>
Generous My Time Off &amp; Paid Holidays</li><li>
Varsity Brands Ownership Program</li><li>
Employee Resource Groups</li><li>
Access to Financial Coaching and member-owned Credit Union</li><li>
St. Jude Partnership &amp; Volunteer Opportunities</li><li>
Employee Perks including discounts on personal apparel and equipment!</li></ul> 
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran&rsquo;s status, age or disability.</div>

Talent Acquisition Specialist - Contract

Epoxy Docs

Job Title: Customer Service Advisor Company: Epoxy Docs Location: South Dakota Park, South Dakota, United States Employment Type: Full-time Salary: $25.00 - $49.00 USD per hour Job Overview Epoxy Docs is a leading specialist in high-quality epoxy solutions, dedicated to providing exceptional products and unparalleled customer support. We are seeking a motivated and professional Customer Service Advisor to join our dynamic team. The ideal candidate will be the first point of contact for our customers, providing outstanding service, resolving enquiries efficiently, and embodying our commitment to excellence. This is a fantastic opportunity for an individual who is passionate about customer satisfaction and eager to contribute to a growing organisation. Responsibilities * Serve as the primary contact for customer enquiries via telephone, email, and online channels. * Provide accurate and detailed information regarding our products and services. * Process customer orders, prepare quotations, and manage returns in a timely and efficient manner. * Professionally resolve customer issues and complaints, ensuring a positive outcome and maintaining customer loyalty. * Maintain and update customer records with precision in our company database. * Liaise effectively with other departments, including sales and logistics, to ensure a seamless customer experience. * Actively gather customer feedback to contribute to the continuous improvement of our services and products. * Support the wider team with administrative tasks as required. Qualifications * Proven experience in a customer-facing service role is essential. * Exceptional communication and interpersonal skills, with a professional and friendly telephone manner. * Strong problem-solving abilities and a demonstrable talent for conflict resolution. * Excellent organisational and time-management skills with the ability to prioritise tasks effectively. * Proficiency in using common office software; experience with CRM systems is advantageous. * A positive attitude, a strong work ethic, and the ability to work well within a team. * Experience in the construction or home improvement industry would be beneficial but is not required. Benefits * A competitive hourly wage of $25.00 - $49.00 USD, commensurate with experience. * A supportive, collaborative, and friendly team environment. * Opportunities for ongoing training and professional development. * The chance to play a key role in a reputable and growing company.

Customer Service

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