customer advocate

Thread

<div><p><b>Agency Overview:</b></p>
<p><b>
thread</b> assists families in finding affordable, high-quality child care that meets their needs. We provide professional development, technical assistance, and financial support to early childhood educators and programs to ensure they are preparing children for lifelong success. By collaborating with communities and businesses, we work to achieve positive outcomes for families and young children through increased access to affordable, high-quality child care. We undertake research and advocate for child care policies. This work is guided by our core values of empowerment, access, child care professionalism, children&rsquo;s rights, and entrepreneurial incubator.</p><p></p><p><b><br>
Specific Responsibilities:</b></p>
<p>
The Content &amp; Communications Specialist develops and manages engaging, audience-centered content that advances <b>thread</b>&rsquo;s mission. This position leads content creation across digital and print channels, manages social media and email marketing, maintains the content calendar, and supports storytelling initiatives that elevate the voices of families, early educators, partners, and communities. Working closely with program staff and the Marketing &amp; Communications Director, this position ensures communications are timely, compelling, accessible, and aligned with organizational goals, brand standards, and strategic priorities.</p><br>
<p></p>
<div>
<ul><li>Develops, writes, edits, and publishes original content for <b>thread</b> blogs, newsletters, web pages, marketing materials, and other organizational communications.</li></ul>
<ul><li>Manages <b>thread</b>&rsquo;s social media platforms (Facebook, Instagram, X, LinkedIn) by creating content, scheduling posts, engaging audiences, and monitoring platform performance.</li></ul>
<ul><li>Monitors social media trends, audience engagement, and local, state and national child care news to identify opportunities for timely, relevant communications.</li></ul>
<ul><li>Plans, develops and executes email marketing campaigns, including writing content, building emails, managing audience segmentation, and tracking campaign performance.</li></ul>
<ul><li>Leads storytelling initiatives by identifying, interviewing, and developing stories that showcase the impact of <b>thread</b>&rsquo;s<br>
work through the experiences of families, early childhood educators, partners, programs, and communities.</li></ul>
<ul><li>Writes compelling copy for integrated marketing campaigns that support organizational initiatives, events, advocacy efforts, fundraising, recruitment, and program outreach.</li></ul>
<ul><li>Writes, edits, and distributes press releases, media advisories, and other public relations materials to promote <b>thread</b> initiatives, events, announcements, partnerships, and accomplishments.</li></ul>
<ul><li>Maintains and updates media contact lists and supports media outreach efforts to strengthen relationships with news outlets and community partners.</li></ul>
<ul><li>Develops content for internal communications. including staff announcements, organizational updates, and other employee communications.</li></ul>
<ul><li>Maintains and updates website content to ensure information is accurate, current, accessible, and aligned with organizational messaging and branding standards.</li></ul>
<ul><li>Develops and manages the organizational editorial calendar to coordinate content across communication channels and ensure timely execution of campaigns, initiatives, and organizational priorities.</li></ul>
<ul><li>Collaborates with internal teams to gather content, identify communication opportunities, and ensure messaging is accurate, consistent, and audience-focused across all platforms.</li></ul>
<ul><li>Serves as a steward of the <b>thread</b> brand by supporting implementation of the Brand Guide and ensuring consistent application of the organization's voice, messaging, and visual identity across all communications.</li></ul>
<ul><li>Assists with photography, videography, and collection of visual content for use across marketing and communication channels, coordinating with staff, partners, and external vendors as needed.</li></ul>
<ul><li>Represents<b> </b><b>thread</b><br>
at community events, conferences, and outreach activities by staffing exhibit booths, creating live or event-related content, and promoting organizational programs and services.</li></ul>
<ul><li>Performs other related duties as assigned.</li></ul></div><br>
<p></p>
<p><b>
Qualifications:
</b></p><div><ul><li>Bachelor's degree in Marketing, Communications, Journalism, Public Relations, English, or a related field; or an equivalent combination of education and relevant experience.</li></ul>
<ul><li>Professional experience in content marketing, communications, graphic design, public relations, fundraising, or a related field.</li></ul>
<ul><li>Demonstrated experience writing and editing content for multiple audiences and communication channels.</li></ul>
<ul><li>Experience managing organizational social media platforms and developing engaging digital content.</li></ul>
<ul><li>Previous experience working with marketing software, including MS Office, InDesign, website CMS, and social media tools.</li></ul>
<ul><li>Strong interviewing, storytelling, and editorial skills with the ability to translate complex information into clear, compelling content.</li></ul>
<ul><li>Proficiency with Microsoft Office 365 and familiarity with digital collaboration tools.</li></ul>
<ul><li>Excellent written and verbal communication skills, including technical writing, with exceptional attention to detail, grammar, spelling, and proofreading.</li></ul>
<ul><li>Familiarity with accessibility standards for digital communications (ADA/WCAG).</li></ul>
<ul><li>Ability to manage multiple projects simultaneously, prioritize competing deadlines, and work independently in a fast-paced environment.</li></ul>
<ul><li>Current driver&rsquo;s license required; Alaska driver&rsquo;s license preferred.</li></ul>
<ul><li>Must pass background check.</li></ul></div><br>
<p></p>
<p><b>
Key Competencies:</b></p>
<div>
<ul><li>Passion and commitment to<b> </b><b>thread</b>&rsquo;s mission and the importance of early childhood education.</li></ul>
<ul><li>Knowledge of early care and education programs and services, and community collaboration initiatives preferred.</li></ul>
<ul><li>Plans, prioritizes, and manages multiple projects simultaneously while meeting deadlines and maintaining high-quality work.</li></ul>
<ul><li>Ability to communicate effectively with a diverse group of providers, parents, staff, and members of the community.</li></ul>
<ul><li>Ability to effectively facilitate and lead stakeholders to achieve goals.</li></ul>
<ul><li>Ability to work a varied schedule based on department needs.</li></ul>
<ul><li>Responds effectively to changing priorities, emerging opportunities, and evolving communication needs while maintaining quality and professionalism.</li></ul>
<ul><li>Strong interpersonal skills required.</li></ul>
<ul><li>Strong analytical skills and attention to detail.</li></ul>
<ul><li>Ability to use database systems and general office programs including Microsoft Word, Excel, Access, PowerPoint, and Outlook. Experience with Salesforce preferred.</li></ul></div><br>
<p></p>
<p><b>
Physical Requirements &amp; Working Conditions</b></p>
<ul>
<li>Prolonged periods of sitting and working at a computer.</li>
<li>Frequent use of hands and fingers to operate a computer, telephone, and other office equipment.</li>
<li>Ability to communicate effectively in person, by telephone, and electronically.</li>
<li>Occasional travel for meetings, trainings, or other organizational activities.</li>
<li>Occasional evening or weekend work as needed.</li>
<li>Ability to lift, carry, and transport event materials and displays weighing up to 40 pounds.</li>
<li>Ability to set up and dismantle booths, displays, signage, and promotional materials for events.</li>
<li>Ability to stand and walk for extended periods during conferences, community events, and outreach activities.</li>
</ul>
<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</p><p></p><p><b><br>
Schedule and Compensation:</b></p>
<p><b>
Position Hours</b>: Monday-Friday, 9am-5pm, occasional evenings and weekends required.</p>
<p><b>
Location:</b> In Alaska &ndash; Anchorage, Juneau or Fairbanks preferred</p>
<p><b>
Position Type: </b>Full Time, 40 hours/week</p>
<p><b>
Classification:</b> Exempt, Permanent</p>
<p><b>
Supervisor:</b> Marketing &amp; Communications Director</p>
<p><b>
Supervises: </b>None</p>
<p><b>
Starting Compensation Range: </b>$60,000 - $63,000 annual salary</p>
<p><b>
Full Time Benefits:</b> 20 days of leave (starting), paid holidays, 403b match, High-Deductible Health Plan with HSA option (employer contributes to HSA), Dental, Vision and Life. All premiums covered 100% for employee&rsquo;s health, dental, vision and life. Free <b>thread</b> services.</p></div>

Content Specialist

Walgreens

<div><b>Job Objectives</b>
<br>
<br>
Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers&rsquo; total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
<br>
<br>
<b>Job Responsibilities/Tasks</b>
<br>
<div><b>Customer Experience</b>
<br>
</div><div></div><ul><li>Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers&rsquo; needs, and informing customers of options.</li>
<li>Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary</li>
<li>Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.</li>
<li>Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.</li>
<li>Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.</li>
<li>Engages with omni-channel solutions to enhance customer engagement/experience.</li>
<li>Locates products in other stores or online if unavailable in the store.</li>
</ul><div><b>Operations</b>
</div><ul><li>Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.</li>
<li>Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.</li>
<li>Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.</li>
<li>Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.</li>
<li>Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.</li>
<li>Implements company asset protection procedures to identify and minimize profit loss.</li>
<li>Processes sales for customers and/or employee purchases on cash register.</li>
<li>Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments as assigned.</li>
</ul><div><b>Training &amp; Personal Development</b>
</div><ul><li>Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.</li>
<li>Maintains knowledge of competition, new product/brand launches, and overall industry trends</li>
<li>Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.</li>
<li>Attends training and completes e-learning modules requested by Manager or assigned by Corporate.</li>
<li>Maintains professional appearance and image in compliance with company guidelines at all times.</li>
<li>Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.</li>
<li>Works collaboratively with Store Leadership to review goals and maintain product knowledge.</li>
</ul><br>
<b>About Walgreens
</b><br>
Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care</li>
<li>Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary</li>
<li>Knowledge of products and brands in order to engage and meet the needs of the customer.</li>
<li>Experience building and maintaining relationships within a team.</li>
<li>Basic level PC/tablet skills.</li>
<li>Requires willingness to work flexible schedule including evenings, weekends, and holidays.</li>
<li>Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.</li>
<li>Experience establishing &amp; maintaining relationships with individuals at all levels of the organization, in the business community &amp; with vendors.</li>
<li>Experience demonstrating makeup application and providing makeovers to customers.</li>
<li>Experiencing selling Prestige brands.</li>
<li>Degree from Beauty School.</li>
<li>Experience with another retailer in the form of an Externship.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $18 - $23 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Walgreens University &ndash; Beauty School</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Beauty and Wellness Consultant

Prime Communications

<div><div>Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&amp;T retailer in the U.S. With over 2,000 locations across 48 states, we believe in promoting from within and providing driven team members with real opportunities to advance their careers, explore new markets, and take on new challenges.<br>
</div>
<div></div><div>As a Retail Sales Consultant, you'll help customers stay connected by recommending the latest wireless technology, entertainment, and connectivity solutions that fit their needs and lifestyle.<br>
<br>
Many of our top leaders started as Retail Sales Consultants. This is more than just a job, it's an opportunity to build a career with a company that invests in growth and success.<br>
</div>
<div><b>What You'll Do</b><br>
<ul><li>Connect with customers and deliver exceptional in-store experience
</li><li>Recommend AT&amp;T products, devices, and entertainment solutions
</li><li>Hit sales goals, earn commission, and grow your career
</li><li>Support store operations and work alongside a motivated team
</li><li>Build relationships in the local community and represent the AT&amp;T brand</li></ul></div><br>
<div>
</div><div><b>Pay &amp; Perks</b><br>
<ul><li>Base pay + competitive commission plan ($40,000 to $50,000+ per year potential based on performance)
</li><li>New Hire Ramp-Up Bonus during your first 3 months
</li><li>Training and career growth opportunities
</li><li>Medical, Dental, Vision, Paid Time Off, and 401(k)
</li><li>Employee discounts on AT&amp;T plans</li></ul></div>
Requirements:
<div><b>What We're Looking For</b><br>
<ul><li>Strong communication skills and a positive, professional attitude</li><li>Previous customer-facing experience required; retail or sales experience preferred</li><li>A competitive, goal-oriented, and customer-focused mindset</li><li>Passion for delivering exceptional customer experiences and building lasting relationships</li><li>Flexibility to work evenings, weekends, and other business needs as required</li><li>Reliable transportation to and from the assigned store location</li><li>Must be at least 18 years old and legally authorized to work in the United States</li><li>High school diploma or GED required</li><li>Ability to work a minimum of 32 hours per week, including evenings and weekends as needed</li></ul></div></div>

Full-Time Retail Sales Consultant - AT&T Authorized Retailer

Ancora Home Health & Hospice

<p></p><div><p><b>COMPENSATION: </b>$24-$27/hr DOE</p><p><b>
STATUS: </b>Full-Time, W2 employee</p><p><b>
SCHEDULE: </b>M-F 8am to 5pm</p><p><b>
LOCATION: Anchorage</b>, AK</p><h3 class="jobSectionHeader"><b>
The Mission</b></h3><div>
Employee EngagementIT Support Specialist, you'll keep Ancora's day-to-day tech running smoothly while helping employees feel heard, supported, and set up for success. This entry-level, onsite role exists to remove friction-so clinicians and teams can focus on care.<br>
<br>
Key responsibilities include:<br>
<ul><li>Maintain and support company software; troubleshoot access issues and data swipes</li><li>Set up EMR access for new hires; configure Microsoft Office logins and provide basic training</li><li>Coordinate fleet operations for company vehicles</li><li>Assist with Employee Engagement activities such as quarterly activities, annual outings, monthly meetings, and general employee experience efforts</li></ul></div><div><br>
Required skills/experience:<br>
<ul><li>Tech-savvy with a service-first mindset</li><li>Strong customer service and communication</li><li>EMR experience is a plus</li></ul><br>
If you're ready to solve real problems fast and make a visible impact, apply today.</div><p><b>
Your Rewards</b></p><p>
We back your momentum with benefits that protect your health, your future, and your time: Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; Competitive Salary; Paid Time Off; and the Aegis Experience Program.</p><p><b>
Your Daily Pulse</b></p><p>
Based onsite in our Wasilla office, you'll keep the day running smoothly for teams across the organization. You might begin by reviewing technology requests-resetting access, helping new teammates get fully connected, and making everyday tools feel simple and stress-free. Throughout the day, you'll coordinate vehicle availability and address fleet needs before they slow anyone down. You'll also help build an engaging workplace by planning team outings, supporting quarterly award ceremonies, and organizing and facilitating annual events. Each day ends with a well-managed queue and the rewarding sense that your work has helped the entire operation move forward.</p></div>

Employee Experience Specialist

The Hoarding Marmot

<p><b>Marketing Coordinator (Full-Time)</b></p><p>Compensation: $20 - 24/Hour</p><p>Availability: Full-time position</p><p>The Hoarding Marmot is seeking adventure-driven outdoor enthusiasts to join our crew! If you are passionate about sustainable gear and inspiring others to explore the wild, we want you on our team.</p><p><b>Core Responsibilities</b></p><ul><li>Lead the charge on our digital platforms! You'll mentor and collaborate with our Social Media Associate to curate a vibrant, diverse presence across Instagram, Facebook, and beyond, ensuring our community stays inspired and connected.</li><li>Master our content strategy. You'll oversee the social media roadmap and schedule, keeping our storytelling consistent and engaging so our followers never miss a beat.</li><li>Works closely with the Owner to brainstorm fresh advertising ideas and marketing strategies. Meets monthly to review monthly and seasonal marketing goals.</li><li>Be the voice of the Marmot! Ensure our community is the first to know about big shop news - from legendary sales and holiday hours to important policy updates</li><li>Take the lead on our favorite Marmot events! You'll facilitate and energize events like First Fridays and make the shop a hub for outdoor enthusiasts.</li><li>Represent us at local events. You'll be our face at major local events like Ski Swaps, the Solstice Tree Tour, and the Merry Marmot Festival, celebrating the outdoor lifestyle we love.</li><li>Champion the causes that matter. You'll manage and facilitate donations to local organizations, strengthening our roots in the community that supports us.</li><li>Collaborate with the Owner to ensure our keystone items and areas of the store get the spotlight they deserve, from event presence to multi-media storytelling that connects us with fellow adventurers.</li><li>When you're not out conquering marketing goals, you'll be a key player on our sales floor, teaming up with our floor leads to keep the shop buzzing.</li><li>Get the inside scoop on our shop flow! You'll master the essentials, from gear intake, pricing, to operating the cash register, retail restock, and having a basic understanding of the rental shop operations.</li></ul><p><b>Required Qualifications</b></p><ul><li>3+ years of retail or customer service experience.</li><li>Proficiency in social media, particularly Facebook and Instagram.</li><li>Competency in Google Workspace applications.</li><li>Ability to thrive in a fast-paced environment and manage multiple priorities effectively.</li><li>Ability to maintain a flexible and consistent full-time schedule.</li><li>Strong problem-solving and communication skills to support shop operations.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Degree or equivalent experience in Marketing or Communications.</li><li>1+ years of experience in a marketing, communications, or related role.</li><li>Experience with graphic design.</li><li>Experience using Meta Business Suite and Ads</li><li>Experience with Google Ads</li><li>Experience in outdoor recreation (Alpine/Nordic skiing, snowboarding, backcountry skiing, mountaineering, ice climbing, rock climbing, kayaking, packrafting, climbing, backpacking, etc&hellip;)</li><li>Prior experience in a supervisory role.</li></ul><p><b>Benefits</b></p><ul><li>Sick Leave</li><li>Employee Discount</li><li>Employee Consignment Rate Bonus</li><li>Service Shop Discount</li><li>Rental and Demo Fleet Access</li><li>Ski Pass Discounts (Pending annual availability)</li><li>Alaska Rock Gym Membership Discount</li><li>Flexibly Time Away (unpaid)</li><li>Workers&rsquo; Compensation Insurance</li></ul><p><b>Please submit a cover letter and resume when applying.</b></p><p>Pay: $20.00 - $24.00 per hour</p><p>Work Location: In person</p>

Marketing Coordinator

<div><div><div><div><div><p><b>GCI's Construction &amp; Implementation Technician I </b>is a field-based technician position working closely with engineering and project management offices to develop, construct, deliver, and deploy network infrastructure and architecture including outside/inside plant applications. Maintains system wide oversight and network integrity within all plant systems and architecture, network, and business facilities across Alaska and occasionally in the lower 48. Work locations include customer&rsquo;s residential property, business properties, field, and central offices.
</p><p>*This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and network facilities.<br>
</p></div></div><br>
<div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
</b></div></div><br>
<div><div><ul><li>Construction, design, and implementation of network facilities and delivery architecture to maintain network integrity in accordance with industry standards and best practices.
</li><li>Implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment, to include terrestrial, satellite, microwave, optical, hybrid fiber coax, and ethernetin accordance with industry standards and best practices.
</li><li>Support and install equipment racks, cabinets for central, remote, and field offices to include rack support pedestals, cable trays, bracing, optical enclosures, and all relevant cabling infrastructure, etc.
</li><li>Accurately read, interpret, evaluate, apply, implement, and update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings, and follow-up documentation.
</li><li>Coordinate and oversee contract resources, i.e., installers, technicians, electricians, HVAC contractors.
</li><li>Collaboration and coordination with Construction and Implementation technicians, engineering and operations staff, companywide leadership, and business and residential customers.
</li><li>Daily reporting and communication, using both PC and mobile devices for email, text, and video chat. Written and photo site documentation.
<ul><li>Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person.
</li><li>Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
</li><li>Understanding of industry standard implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment.
</li><li>Understanding of construction, design, and implementation of network facilities and delivery architecture.
</li><li>Understanding of electronics and telephony equipment, field-based construction, and implementation.
</li><li>Analytical skills and demonstrated ability to accurately read, interpret/evaluate, apply/implement, update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings and follow-up documentation.
</li><li>Ability to follow company and OSHA guidelines for safe work practicesand comply with company driver safety program.
</li>Thorough understanding of safe work practices when working at heights and fall protection requirements. Safety first mentality.<br>
<li>
</li></ul></li></ul></div></div><br>
<p></p><div><div><b>COMPETENCIES:
</b></div></div><br>
<div><div><ul><li>ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
</li><li>BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI&rsquo;s Code of Conduct for Employees &ndash; the Basic Principles.
</li><li>COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
</li><li>COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
</li><li>COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI&rsquo;s Code of Business Conduct &amp; Ethics.
</li><li>CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
</li><li>RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
</li><li>RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
</li><li>SAFETY &amp; SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
</li>Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.<br>
<li>
</li></ul></div></div><br>
<p></p><div><div><p><b>Additional Job Requirements:
</b></p><p>This is a first level position within the telecommunications field-based construction &amp; implementation technician discipline that gains technical knowledge from the company&rsquo;s certification and education programs, and by supporting and working with senior technicians. Supports, assists, and collaborates with senior technicians and engineers in the development, construction, and delivery of equipment installations statewide. Receives general instructions on routine work and detailed instructions on new assignments. Work is closely supervised and reviewed for timeliness, accuracy, and following correct procedures.<br>
</p><p></p><p><b>Essential Duties:
</b></p><div><div><div><div><p><b>Network &amp; Equipment Adds, Moves, and Changes
</b></p><ul><li>Perform basic network design, construction, and implementation for new, existing, routine preventative, and corrective maintenance, testing and repairs, construction management of facilities, optical plant, HFC plant, and related electronic equipment providing video, voice, and data services.
</li><li>Support installation and removal of service affecting equipment, cabling, and network infrastructure, test, and turn-up across urban and remote Alaska with occasional travel to the lower 48 states.
</li><li>Implement and install central office equipment, racks and cabinets, rack support pedestals, cable trays, bracing, main distribution frames, fuse and power distribution panels, routers, switches.
</li><li>Implement and install customer premise equipment racks and cabinets, cabling, routers, switches, phones, and other telecommunications equipment.
</li><li>Under supervision, install, identify, and terminate various types of cabling and wiring including coax, ethernet, optical, waveguide, data, and power cables.
</li>Perform basic test and turn-up procedures of all equipment installed to industry specifications and best practices; troubleshoot technical issues as needed.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b>Documentation &amp; Communication
</b></p>Complete company and department specific documents, prints, daily reporting, and engineering updates maintaining network integrity and matter of record.<br>
<ul><li>
</li></ul></div></div><br>
</div></div><p></p><p><b>Additional Competencies:
</b></p><ul><li>Working knowledge and ability to accurately interpret and apply GR.1275, NEC, NESC, OSHA, FCC, company, municipal, and industry standards rules and regulations.
</li><li>Basic understanding of network architecture, system print documentation, engineering plans, network drawings.
</li><li>Basic understanding of electronics, telephony, and HFC equipment, test equipment, and troubleshooting of circuits and equipment.
</li><li>Knowledgeable of proper installation practices, operation, testing, and troubleshooting of a wide range of telecommunications equipment including but not limited to: routers, hubs, satellite modems, protection switches and amplifiers, VSAT stations, microwave radio systems, switches, M&amp;C Equipment, DLC systems, channel banks, structured cabling systems, DACS systems, fiber-optic cables, enclosures, terminations, multiplexers, high-speed data circuits and equipment, and distributed data networks.
</li><li>Knowledge of installation methods, test, modify, and repair a wide range of central office, remote office, and field office support equipment, including cabling, power distribution and grounding, framework, air handling controls, and alarm reporting systems.
</li><li>Basic understanding of AC and DC power systems, grounding in a Central Office environment and an understanding of general safety regulations, desired.
</li>Basic knowledge of fiber-optics, coaxial and network cable, satellite, microwave, telecommunications, and electronic installation procedures.<br>
<li>
</li></ul><p></p><p><b>Minimum Qualifications:<br>
</b></p><p></p><p><b>Required: </b>* <i>A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
</i></p><ul><li>High School diploma or equivalent.
</li><li>Minimum of four (4) years of experience in a telecommunications role or related background, including at least one (1) year of complex related network experience. *
</li><li>Upon hire may be required to complete and maintain Company or other applicable training and certifications including Pole/Tower Climber, AK DOT Bucket Truck, and AK DOT Approved Flagger certifications.
</li><li>Additional certifications or successful course completion may be required within a defined period after position acceptance.
</li><li><i>For promotion/progression from Associate Technician to Technician I - required to complete the NCTI &ldquo;Installer&rdquo; course or approved equivalent.<br>
</i></li></ul><p></p><p><b>Preferred:
</b></p><ul><li>Associate&rsquo;s degree in electronics or relevant field, telecommunications trade school, or equivalent training.
</li><li>Prior certification as a tower climber.
</li><li>Telecommunications experience.
</li>Other relevant telecom industry or job specific certifications.<br>
<li>
</li></ul></div></div><br>
<br>
<p></p><div><div><p><b>DRIVING REQUIREMENTS </b>:
</p>This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver&rsquo;s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.<br>
<ul><li>
</li></ul></div></div><br>
<p></p><div><div><b>PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
</b></div></div><br>
<div><div><ul><li>Statewide travel may be required to assist other systems personnel, including on a variety of aircraft, both large and small, ATVs, and other vehicles in remote Alaska. Lodging may include tents, outbuildings, or equipment rooms without plumbing.
</li><li>Work includes working inside and outside in typical cold weather conditions.
</li><li>Subject to adverse weather and driving conditions.
</li><li>Work performed below overhead construction and in trenches to 10 feet in depth.
</li><li>Tasks performed around high-power electrical conductors and gas lines.
</li><li>Work areas can be cramped, dark, dusty, damp, wet, stuffy, sticky, smelly, hot and/or cold.
</li><li>May encounter unrestrained animals/pets.
</li><li>High degree of balance, coordination, and strength needed to safely and routinely ascend, descend, and work atop poles, towers, and ladders with tools and equipment.
</li><li>Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
</li><li>Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently.
</li><li>High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items on a daily basis.
</li><li>Visual acuity necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
</li><li>Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage.
</li><li>Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic.
</li><li>Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes.)
</li><li>Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
</li><li>Ability to accurately communicate information and ideas to others effectively.
</li><li>Physical agility and effort sufficient to perform job duties safely and effectively.
</li><li>Ability to make valid judgments and decisions.
</li><li>Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
</li><li>Must work well in a team environment and be able to work with a diverse group of people and customers.
</li>Must be able and willing to work flexible hours including, but not limited to, overtime, on-call, and/or additional time on weekends, holidays, evenings, before or after normal shift hours.<br>
<li>
</li></ul><p></p><p><b>Drug Testing </b>: A pre-employment drug test and/or participation in an ongoing random drug or alcohol testing program may be required to satisfy conditions the conditions of a contract or proposed contract with a business partner or client.
</p><p><b>Fitness For Duty: </b>Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.<br>
</p></div></div><br>
<p></p><div><div>The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
</div></div><br>
<div><div><b>Diversity, Equity, and Inclusion: </b>At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
</div></div><br>
<div><div><b>EEO: </b>GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
</div></div><br>
<div><div><b>DISCLAIMER: </b>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
</div></div><br>
<div><div><i>All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.</i></div></div></div></div></div><p></p>

Construction & Implementation Technician I

delta constructors

<div><p><b>Position Summary:
</b></p><p>This position is full-time, temporary (estimated 6-month duration), 100% remote and reports to the HR Manager and must be able to meet the employee demands across the areas of operations and time zones, including Alaska, North Dakota, Texas, and New Mexico.</p><p>
The Benefits Administrator is responsible for the management and administration of the company's employee benefits programs. This includes overseeing health insurance, retirement plans, paid time off, and other employee perks. The role requires strong attention to detail, organizational skills, and the ability to interpret and communicate complex benefits-related information to employees. The Benefits Administrator ensures compliance with federal, state, and local regulations, manages vendor relationships, and provides ongoing support to employees regarding their benefits choices. This position works closely with HR and Payroll teams to ensure seamless integration of benefits into the company's overall compensation structure.</p><p><b>
Workplace Benefits:</b></p><ul><li>
Medical Insurance (Individual and Family)</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
401k with Company Match</li><li>
Accidental Death and Dismemberment (Voluntary)</li><li>
Life Insurance</li><li>
Employee Assistance Program</li></ul><p><b>
 Essential Job Functions:</b></p><ul><li>
Administer and manage employee benefits programs, including health insurance, dental, vision, life insurance, disability, retirement plans (401k), and wellness programs.</li><li>
Oversee employee enrollment in benefit programs, including new hire enrollment, open enrollment periods, and qualifying life events</li><li>
Communicate benefit options clearly to employees and provide guidance on making informed choices.</li><li>
Maintain up-to-date benefits documentation, including plan summaries and enrollment materials.</li><li>
Prepare and submit required reports to government agencies and insurance providers.</li><li>
Manage relationships with external vendors and insurance carriers to ensure efficient plan administration.</li><li>
Administer COBRA benefits and oversee the administration of leave policies.</li><li>
Educate employees on benefits options, eligibility, and changes, ensuring they understand their choices.</li><li>
Assist employees with claims, troubleshooting issues with carriers or providers.</li><li>
Maintain accurate employee benefits records, ensuring data integrity and confidentiality.</li><li>
Ensure the proper documentation of all benefits transactions.</li><li>
Update and maintain benefits-related databases (Bswift) and HRIS systems.</li><li>
Assist in the budgeting and forecasting of benefits costs, including plan design and cost analysis.</li><li>
Monitor and report on benefits usage, cost trends, and opportunities for cost savings.</li><li>
Plan, organize, and manage the annual open enrollment process, ensuring smooth transitions and accurate employee elections.</li><li>
Provide assistance to employees in resolving benefits-related claims issues or discrepancies.</li><li>
Work closely with providers and insurance companies to ensure claims are processed accurately and timely.</li><li>
Stay updated on changes to benefit laws, trends in employee benefits, and best practices.</li><li>
Recommend improvements to current benefits programs and processes to enhance employee satisfaction and program efficiency.</li><li>
Ensure compliance with federal and state regulations.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Required Minimum Qualifications:
</b></p><ul><li>Bachelor&rsquo;s degree in human resources, Business Administration, Finance, or a related field OR equivalent work experience, in addition to;</li><li>
3-5 years of experience in benefits administration OR human resources, with a strong understanding of employee benefits programs.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience with self-funded healthcare plans is strongly recommended.</li><li>
CEBS, PHR or SHRM-CP</li></ul><p><b>
Post Job Offer Requirements:</b></p><ul><li>
Take and pass a pre-employment drug test</li></ul><p><b>
Knowledge, Skills &amp; Abilities Required:
</b></p><ul><li>Strong knowledge of benefits programs (health, dental, vision, retirement plans, disability, etc.) and the ability to manage them effectively.</li><li>
Advanced Excel skills required (Power Query, PivotTables, formulas); experience with Bswift or a comparable benefits administration platform strongly preferred.</li><li>
Familiarity with benefits regulations and compliance (such as ACA, FMLA, HIPAA, ERISA, COBRA).</li><li>
Knowledge of insurance providers, vendors, and claims processing.</li><li>
Excellent communication skills, both verbal and written, for interacting with employees, vendors, and management.</li><li>
Detail-oriented with strong organizational and time management skills.</li><li>
Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>
Analytical skills to review benefits costs, trends, and make recommendations for improvements.</li><li>
Customer service skills, providing support to employees regarding benefits-related inquiries.</li><li>
Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS (Sage HCM) and benefits databases (Bswift).</li><li>
Familiarity with Spanish language, preferred.</li></ul><p><b>
Physical Demand/Work Environment:</b></p><ul><li>
This position is 100% remote and reports to the HR Manager and must be able to meet the employee demands across the areas of operations and time zones, including Alaska, North Dakota, Texas, and New Mexico.</li></ul><p><b>
Who Delta Is:</b></p><ul><li>
Delta Constructors provides comprehensive construction, maintenance, and project management services across North America, specializing in both brownfield and greenfield projects for industries such as oil and gas, mining, renewable energy, and infrastructure. Committed to safety, quality, and efficiency, the company fosters strong client relationships, continuously exceeding expectations through skilled teams, lean practices, and a culture of excellence.</li><li>
To learn more visit: <b>https://www.deltaconstructors.net/</b></li></ul><p><b>
Disclaimer:</b></p><p>
The above job description covers the principal duties and responsibilities of the job. The description shall not however, be construed as a complete job listing of all duties, which may be required from day-to-day. Compensation is dependent upon proven qualifications.</p></div>

Benefits Administrator

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