customer advocate

Rockwell Automation

<div>Rockwell Automation is a global technology leader focused on helping the world&rsquo;s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that&rsquo;s you we would love to have you join us!
Job Description
Job Description
<h3 class="jobSectionHeader">Position Summary:
</h3>As a Customer Care Representative, you are passionate about customer service and resolving issues to deliver a great customer experience every time! You are excited about working in a environment, where no two days are the same, embracing change and thriving on the challenge of delivering the best possible outcomes for customers. You will manage the facilitation of contract requests and software orders, allowing Rockwell Automation to meet the urgent demands of our global customers. Additionally, you will be focused on identifying process improvement opportunities and helping bring those opportunities to implementation.
You will be reporting to the Supervisor Customer Care, Software Portal, APAC and have a hybrid schedule working in Noida, India.
<h3 class="jobSectionHeader">Your Responsibilities:
</h3><ul><li>Solve customer issues using a positive, prioritizes customer needs with a solution-oriented mindset.
</li><li>Identify customer needs and respond with urgency.
</li><li>Work with others to determine alternative solutions that exceed customer expectations.
</li><li>Be a subject matter expert on business systems used to process and support contracts and orders.
</li><li>Identify trends through analysis and escalating to the proper channel.
</li><li>Collaborate with Specialists and Business Process Owners to develop best practices.
</li></ul><h3 class="jobSectionHeader">The Essentials - You Will Have:
</h3><ul><li>Minimum 4-5 Years of experience.
</li><li>Bachelor's Degree in Business, Management or equivalent.
</li><li>You are ethical, thoughtful, optimistic.
</li><li>Experience building relationships with main partners for each assigned customer.
</li><li>Can identify the urgency of tasks and Experience assessing severity of support requests and escalate based on severity accordingly.
</li><li>Energised by the opportunity to handle challenges in a evolving workplace.
</li><li>You have computer skills and can quickly navigate multiple business systems to process requests within specified Service level agreements.
</li><li>Systematic thinker with Experience documenting customer issues in detail and a quick to pivot and grow in fast-changing tech environments.
</li></ul><h3 class="jobSectionHeader">The Preferred - You Might Also Have:
</h3><ul><li>Experience evaluating systems for positive end-to-end customer experience and results-oriented mindset.
</li><li>SAP, Salesforce tool experience.
</li><li>Willingness to collaborate with team and provide feedback
</li></ul><h3 class="jobSectionHeader">What We Offer:
</h3>Our benefits package includes &hellip;
<ul><li>Comprehensive mindfulness programs with a premium membership to Calm
</li><li>Volunteer Paid Time off available after 6 months of employment for eligible employees.
</li><li>Company volunteer and donation matching program &ndash; Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
</li><li>Employee Assistance Program
</li><li>Personalized wellbeing programs through our OnTrack program
</li><li>On-demand digital course library for professional development
</li></ul>... and other local benefits
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid or #LI-AE1
Rockwell Automation&rsquo;s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.</div>

Customer Care Advocate

Dr Nutrition UAE

<div><div>A job opportunity is available to work at Dr. Nutrition Company. 
</div><div>
Responsibilities:</div><ul><li>
Sales Consultant Indoor Sales.</li><li>
Serve as the customer advocate and liaison for product management and development.</li><li>
Prepare periodic forecasts and progress updates toward sales goals.</li></ul><div></div><div> 
Qualifications:</div><ul><li>
Bachelor of Science. (Chemistry, Bio, Medical, Geology, Agriculture).</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to multitask, organize, and prioritize work.</li></ul></div>

Sales Representative

Ganpati Legal Associates

Attending court dates, drafting, assisting in research case law, attending court proceedings, office workJob Types: Full-time, Part-time, Fresher, Internship Contract length: 3 monthsPay: From &#8377;5,000.00 per monthExpected hours: 40 &ndash; 48 per weekAbility to commute/relocate:<ul><li>Sodala, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Preferred)</li></ul>Work Location: In person

Fresher Advocate

Atrium Health

<div>Department:
11958 Atrium Health Floyd Medical Center - Courier Services 
Status:
Full time 
Benefits Eligible:
Yes 
Hours Per Week:
40 
Schedule Details/Additional Information:
FT
Pay Range
$17.65 - $26.50
MAJOR RESPONSIBILITIES<ul><li>
Acts as a resource and role model to department staff on training/orientation, and day-to-day work direction. Monitors department productivity, staffing levels, and directs effort and/or guidance on more complex issues.</li><li>
Assists in the investigation of procedure, process, and/or performance failures aiding in resolution. Reviews and reports discrepancies to leadership. Documents appropriate information for quality assurance/improvement according to established protocol.</li><li>
Assists with Human Resource responsibilities, which may include interviewing and selection of new staff, staff development, and resolution of teammate general concerns.</li><li>
Assists in interpreting department policies / procedures and advises and updates department staff on procedural changes. Maintains constructive and effective communication to enhance department performance.</li><li>
Performs all duties related to courier and dispatch roles to ensure department staffing levels are maintained.</li><li>
Collaborates with internal and external customers to coordinate and validate business rules and execute new account implementations.</li><li>
Oversees the logistics database systems for proper functionality and utilization. Utilizes data for route design or adjustments to business changes.</li><li>
Provides administrative support to department leadership related to data spreadsheets, route sheet reviews, and correction of inaccurate data. Reviews, edits, and updates logistics hospital schedule on an ongoing basis.</li><li>
Assists with reporting of data for logistics key responsibility areas and metrics review.</li></ul>
MINIMUM EDUCATION AND EXPERIENCE REQUIRED
License/Registration/Certification Required: Valid Driver&rsquo;s License
Education Required: Associate degree or equivalent experience.
Experience Required: Typically requires 2 years of dispatch, courier or administrative experience.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED<ul><li>
Demonstrates ability to direct and lead a group of staff on department daily activities</li><li>
Excellent communication skills</li><li>
Basic computer skills including experience using computer software applications</li><li>
Ability to work in a fast-paced environment and the ability to handle multiple tasks simultaneously under general direction</li><li>
Demonstrated customer service skills to interfaces with internal and external customers</li><li>
Demonstrates a willingness to work a flexible schedule, which may include working an alternative site or shift assignment</li></ul>
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS<ul><li>
Operates all equipment necessary to perform job functions</li><li>
Frequently lifts 20lbs. Occasionally lifts up to 50lbs.</li><li>
Must be able to sit, stand, bend, and walk the majority of the workday</li><li>
May be exposed to biological and/or chemical agents</li><li>
Must be able to drive in inclement weather</li></ul>
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:
Compensation<ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul>
Benefits and more<ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul> 
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Provides oversight on the day-to-day department workflows supporting couriers, dispatchers, and leadership. Provides leadership support and direction when department leaders are unavailable. Provides backup courier and dispatch coverage as needed due to department staffing shortages. Provides general department administrative support, database management, and internal/external customer communication.</div>

Logistics Coordinator-AHF

<div>Department:
04100 WFBMG Emergency Providers: AH Cabarrus Main - Emergency Medicine 
Status:
Full time 
Benefits Eligible:
Yes 
Hours Per Week:
30 
Schedule Details/Additional Information:
Varies
Pay Range
$57.85 - $86.80
EDUCATION/EXPERIENCE: Graduation from an accredited Physician Assistant program.
LICENSURE, CERTIFICATION, and/or REGISTRATION: PA Licensure.
ESSENTIAL FUNCTIONS:
<div><ul><li>Performs complex diagnostic and therapeutic procedures in diagnosing emergency medical problems and prescribing necessary treatment and service for quality patient care. Records data and tentative conclusions for review by physician.
</li></ul><ul><li>Coordinates and schedules laboratory studies and diagnostic procedures. Explains the necessity, preparation, nature and anticipated effects of scheduled diagnostic and therapeutic procedures to the patient.
</li></ul><ul><li>Carries out complex patient care services under indirect physician supervision using advanced medical knowledge. Monitors progress of patients, maintain a record of the patient's progress, and consults with supervising physician when patient's progress does not meet anticipated and/or predetermined criteria.
</li></ul><ul><li>Plans and schedules work for the physician's health team ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of assigned duties.
</li></ul><ul><li>Participates in basic science and clinical research projects conducted by supervising physician. Prepares statistical reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
</li></ul><ul><li>Teaches students, residents and interns in complex techniques and procedures, which are unique to Emergency Medicine.
</li></ul><ul><li>Ensures complete and accurate documentation in the medical record of assessment and plan of care.
</li></ul><ul><li>Participates in continuing education in emergency/ urgent care.
</li></ul><ul><li>Remains up to date with department and hospital policy and guidelines.
</li></ul><ul><li>Ensures age/developmentally appropriate patient care is provided in accordance with Age-Specific Care Guidelines for the specific age groups served.
</li></ul></div>SKILLS/QUALIFICATIONS:
Excellent oral and written communication skills
Ability to maintain composure and work efficiently under pressure
Ability to perform complex patient diagnostic and therapeutic procedures
Ability to work a rotating shift schedule
Performs other related duties other than those described herein
WORK ENVIRONMENT:
Fast paced, long hours, ability to deliver results
Professionalism and customer service skills a must at all times
Occasionally subject to irregular hours
PHYSICAL REQUIREMENTS:
0%
35%
65%
to
to
to
35%
65%
100%
N/A
Activity
X
Standing
X
Walking
X
Sitting
X
Bending
X
Reaching with arms
X
Finger and hand dexterity
X
Talking
X
Hearing
X
Seeing
Lifting, carrying, pushing and or pulling:
X
20 lbs. maximum
X
50 lbs. maximum
X
100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:
Compensation<ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul>
Benefits and more<ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul> 
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Augments a physician's ability to provide patient care services by independently and interdependently scheduling, supervising, and/or conducting complex diagnostic and therapeutic procedures and/or surgeries in the Emergency Medicine setting. Participates independently in the delivery of direct patient care within the scope of the individual authority granted by the applicable state State Boards of Medical Examiners.</div>

Advanced Practice Professional- Emergency Medicine- Cabarrus

Zeroclock

The Role As the Climate Solutions Delivery Consultant, reporting to the Climate Solutions Delivery Manager and the CEO and working closely with the business development team in Indonesia, you will be instrumental in successfully implementing and delivering Zeroe's software platform to our customers. This role is pivotal in ensuring our solutions meet and exceed customer expectations and leading Zeroe s efforts within the carbon accounting space. You will play a critical leadership role, advising customers on their sustainability journeys, contributing to our marketing content, and serving as a prominent advocate for adopting Zeroe's solutions. Core Responsibilities <ul>
<li>Assist in leading the delivery and implementation of Zeroe s platform, closely aligning with customer business objectives, climate goals, and regulatory requirements. Ensure that implementations are tailored to meet specific customer needs effectively.</li>
<li>Act as a key point of contact for customers, facilitating comprehensive support throughout their decarbonization journey with Zeroe. Provide expert advice on climate commitments, carbon accounting, and the regulatory landscape.</li>
<li>Support the management of project timelines and deliverables under the direction of the Climate Solutions Delivery Manager. Ensure projects are completed on schedule and exceed customer expectations.</li>
<li>Develop and deliver tailored customer training sessions designed by the Delivery Manager. Continuously assess and respond to customer feedback to enhance satisfaction and ensure effective use of Zeroe s platform.</li>
<li>Maintain detailed documentation of all project activities, customer interactions, and implementation processes. Provide regular reports to the Climate Solutions Delivery Manager to ensure transparency and inform strategic decisions.</li>
<li>Collaborate with the marketing team to provide insights and content that highlight the successes and functionalities of customer implementations.</li>
<li>Maintain a strong understanding of the latest developments in climate technology and carbon accounting standards. Act as an advocate for Zeroe s solutions in various forums, enhancing the company's visibility and reputation in the sustainability sector.</li>
<li>Assist in recruiting and managing a team dedicated to supporting the delivery of Zeroe's software platform. Mentor team members and foster a collaborative, skilled team environment.</li>
<li>Engage in ongoing professional development to enhance skills in project management, customer relations, and specific industry knowledge relevant to climate solutions delivery.</li>
</ul> We d especially love to speak with you if: <ul>
<li>You bring substantial experience and knowledge in GHG accounting and sustainability.</li>
<li>Your certifications and expertise in GHG protocols and standards set you apart.</li>
<li>Skilled in advising on carbon accounting methodologies and GHG inventory strategy.</li>
<li>Capable of working effectively in multi-disciplinary teams and managing complex projects.</li></ul>

Climate Solutions Delivery Consultant

<div>Department:
70518 Atrium Health Mobile Medicine - Care Coordination Center 
Status:
Full time 
Benefits Eligible:
Yes 
Hours Per Week:
36 
Schedule Details/Additional Information:
7a-7p
Pay Range
$37.50 - $56.25 
Major Responsibilities<ul><li> 
Patient Transfer Coordination: Facilitate safe and timely transfers of patients with emergent, urgent, or medically complex conditions; collaborate with physicians, transport staff, and other healthcare providers to ensure appropriate patient placement.</li></ul><ul><li> 
Clinical Assessment: Perform triage assessments to determine the appropriate level of care and subspecialty needed for transferring patients; utilize clinical knowledge to gather and review patient information, ensuring all necessary data is collected for transfer decisions.</li></ul><ul><li> 
Communication: Utilizing closed-loop communication act as a liaison between referring and receiving facilities, facilitating verbal communication and documentation of transfer requests; coordinate with multiple clinicians to discuss patient cases and determine the best course of action; provide exceptional customer service to patients, families, and external healthcare providers.</li></ul><ul><li> 
Interprofessional Collaboration: Collaborate effectively with interdisciplinary teams to deliver patient-centered care, ensuring shared decision-making, and optimal outcomes; determination of when to use the chain of escalation/resolution when appropriate.</li></ul><ul><li> 
Documentation: Document all transfer activities in electronic medical record (EMR) and transfer center software; prepare and review monthly reports on transfer center activities and trends.</li></ul><ul><li> 
Quality &amp; Safety Improvement: Participate in quality improvement activities to enhance transfer center processes and patient outcomes; monitor and report trends related to patient transfers; participate in debriefing sessions as necessary to address adverse events;</li></ul> 
Minimum Job Requirements 
Education 
ADN (associate&rsquo;s degree in nursing) 
Certification / License 
Licensed Registered Nurse (RN) in relevant state 
Work Experience 
Minimum 3 years of nursing experience 
Knowledge / Skills / Abilities 
Strong verbal and written communication skills. Proficiency in using electronic medical records and telehealth technology. Excellent critical thinking and problem-solving skills. Ability to work efficiently under pressure and manage multiple tasks simultaneously. Strong interpersonal skills to effectively collaborate with healthcare team. Must be able and available to work on-site 
Physical Requirements and Working Conditions 
Preferred Job Requirements 
Education 
BSN (bachelor&rsquo;s degree in nursing) 
Certification / License 
Certified Acute Care Virtual Registered Nurse (CAVRN) 
Experience 
Critical Care or Emergency department experience advantageous 
Knowledge / Skills / Abilities 
DISCLAIMER 
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:
Compensation<ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul>
Benefits and more<ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul> 
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
The Patient Logistics RN is responsible for coordinating patient transfers between healthcare facilities and internal departments, ensuring the timely and efficient movement of patients requiring higher levels of care. This role involves advanced clinical assessment, critical thinking, and collaboration with physicians and other healthcare stakeholders. The Nurse actively contributes to patient flow activities by monitoring timelines, identifying stalled processes, and addressing clinical barriers. Operating within a 24/7 department, this position may require a flexible schedule, including days, evenings, nights, weekends, holidays, and during severe weather conditions.</div>

RN Patient Logistics - Transfer Center FT Days

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