customer advocate

Hays

<div>
 
 Job Title: Customer Care Advocate
 
 
 Location: Remote from California (must live in California)
 
 
 
 
 *Please communicate with candidates that time off during training is not approved by the business. The full training is from 5/4/2026 &ndash; 6/19/2026.
 
 
 Virtual classroom training is from 5/4/26 &ndash; 6/3/26, and nesting is from 6/3/26 &ndash; 6/19/26.
 
 
 
 
 Role Value Proposition
 
 
 As a leader in insurance, client never underestimates the significance of the impact made by associates. We are actively hiring Customer Care Advocates for our Dental team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leverage effective listening skills, mindfulness, strong intellectual curiosity, and an honest desire to be effective and ensure each customer experience is exceptional. With an understanding of the customers&rsquo; needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
 
 
 
 
 Key Responsibilities
 
 
 
 
 Virtual roles work from a home office.
 
 
 Respond to dental customer requests via telephone or email, providing excellent service to client's customers who have insurance products or benefit plans.
 
 
 Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.
 
 
 Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.
 
 
 Enhance and strengthen the relationship between the customer and clients using effective communication skills, keen listening skills and empathy.
 
 
 Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer&rsquo;s inquiry.
 
 
 Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
 
 
 
 
 Required:
 
 
 New hires should reside in the State of California.
 
 
 High School Diploma or GED equivalent.
 
 
 1 year of experience in customer service customer (includes call center, retail, and restaurants).
 
 
 The ability and desire to work during the hours of operation 5 AM to 8 PM PST, Monday through Friday. Applicants must be flexible regarding shift worked with an understanding that shifts are based-on business need.
 
 
 Ability to navigate across multiple computers monitors and programs (including Word, Salesforce, and Insight) at one time while conversing with a customer.
 
 
 
 
 Preferred:
 
 
 Prior Call Center or Customer Service Representative experience is preferred.
 
 
 Strong computer/keyboard skills (ability to type efficiently).
 
 
 Experience handling dental or other types of insurance products.
 
 
 Prior experience in a dental office.
 
 
 Superb listening skills and professional oral communication skills to inspire trust and accountability though in an empathetic style which promotes a quality image of client.
 
 
 Previous experience with Salesforce is a plus.
 
</div>

Customer Care Advocate

UptimeAI Inc.

<div>
 
 UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 
 
 
 
 
 
 Role : Customer Success Advocate
 
 
 
 
 Location:
 
 Masqa&tcedil;, Oman
 
 
 
 Department:
 
 
 Customer Success
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 
 
 We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
 </li>
 <li>
 Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
 </li>
 <li>
 Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
 </li>
 <li>
 Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
 </li>
 <li>
 Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
 </li>
 <li>
 Identify additional use cases and features that can further enhance the value customers achieve.
 </li>
 <li>
 Efficiently address customer needs and contribute to process improvements for greater efficiency.
 </li>
 <li>
 Engage with customers and prospects in person for operational workshops (approximately 30% travel).
 </li>
 <li>
 Support internal stakeholders by generating case studies and value stories.
 </li>
 <li>
 Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
 </li>
 <li>
 Collaborating with the product team to ensure the roadmap aligns with customer business needs
 </li>
 </ul>
 
 
 
 
 
 Qualifications Preferred Qualifications
 
 
 <ul>
 <li>
 Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
 </li>
 <li>
 Familiarity with Asset Performance Management (APM).
 </li>
 <li>
 Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
 </li>
 <li>
 Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
 </li>
 <li>
 Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
 </li>
 <li>
 Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
 </li>
 <li>
 Strong Plus:
 </li>
 <li>
 Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
 </li>
 <li>
 Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
 </li>
 </ul>
 
 
 
 
 
 
 Why to join UptimeAI:
 
 
 
 <ul>
 <li>
 
 Impact Industry-Wide Change:
 
 Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
 </li>
 <li>
 
 Collaborative and Growth-Oriented Environment:
 
 Join a talented, passionate team that values innovation, continuous learning, and professional growth.
 </li>
 <li>
 
 Opportunities for Leadership and Innovation:
 
 Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
 </li>
 </ul>
 
 
</div>

Customer Success Advocate

Blue Cross Blue Shield

<div><h1 class="jobSectionHeader">Summary
 
</h1>We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. You will be responsible for providing prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries.
 
 
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we&rsquo;ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina &hellip; and much more. We are one of the nation&rsquo;s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
<h1 class="jobSectionHeader"> 
Description 
 
</h1>Location:
This position is full-time (40 hours/week) Monday through Friday in a typical office environment. Employees are required to have the flexibility to work any 8-hour shift scheduled between the hours of 8:00 AM - 4:30 PM. Training will be Monday-Friday 8:00 AM - 4:30 PM. This role is located on-site at 4101 Percival Road, Columbia, SC 29229.
What You'll Do:
<ul><li>Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries.
</li><li>Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management.
</li><li>Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
</li><li>Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
</li><li>Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments. 
</li></ul> 
To Qualify For This Position, You'll Need:
<ul><li>Required Education: High School Diploma or equivalent
</li><li>Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently. Basic computer operating skills. Standard office equipment.
</li><li>Government Clearance : This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. 
</li></ul> 
We Prefer That You Have The Following:
<ul><li>Associate Degree
</li><li>Two (2) years-of customer service or call center experience.
</li><li>Knowledge of word processing, spreadsheet, and database software.
</li></ul>Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
<ul><li>401(k) retirement savings plan with company match
</li><li>Fantastic health plans and free vision coverage
</li><li>Life insurance
</li><li>Paid annual leave &mdash; the longer you work here, the more you earn.
</li><li>Nine paid holidays
</li><li>On-site cafeterias and fitness centers in significant locations
</li><li>Wellness programs and a healthy lifestyle premium discount
</li><li>Tuition assistance
</li><li>Service Recognition
</li></ul>What We Can Do For You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. 
 
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
Some states have required notifications. Here's more information .</div>

Customer Service Advocate I

Smith Brothers Insurance, LLC

<div>Smith Brothers Insurance is seeking an experienced claims professional to join our Large Commercial Lines team as a Claims Advocate. This role is responsible for advocating on behalf of clients throughout the full claims lifecycle, with a strong focus on Workers&rsquo; Compensation, General Liability, Property, Automobile, and other commercial lines claims. The Claims Advocate serves as a trusted partner to clients, carriers, and internal teams, providing guidance, coordination, and proactive communication to ensure timely resolution and a positive client experience. This position operates in a collaborative environment and is grounded in a commitment to service excellence, accountability, and results.
Responsibilities &amp; What You&rsquo;ll Be Doing:<ul><li>
Serve as the primary claims advocate for Commercial Lines clients from intake through resolution.</li><li>
Build and maintain strong client relationships through proactive communication, education, and advocacy.</li><li>
Advocate for clients when claims stall or adjuster responsiveness is limited.</li><li>
Provide guidance to help clients manage claims effectively.</li><li>
Deliver proactive claims support, including EMR/Mod projections and claim status reporting.</li><li>
Coordinate and lead claim reviews with clients and carriers across Workers&rsquo; Compensation, General Liability, Property, and Automobile.</li><li>
Analyze Workers&rsquo; Compensation reserves and encourage carriers to mitigate claim exposure.</li><li>
Partner with Risk Advisors and Account Managers on policy interpretation and coverage challenges.</li><li>
Support Risk Advisors in service capability presentations as requested.</li><li>
Manage client communications with urgency and professionalism, ensuring timely follow-through.</li><li>
Accurately document claims activity and communications in the agency management system.</li><li>
Set realistic expectations and deliver service within agreed-upon timeframes.</li><li>
Demonstrate a proactive, action-oriented, client-first mindset.</li><li>
Ensure compliance with agency processes, confidentiality standards, and quality metrics</li><li>
Use agency management systems for daily activities, documentation, and assigned tasks.</li><li>
Work on projects and other work as assigned.</li><li>
Participate in ongoing professional development through internal learning and training.</li><li>
Effectively use MS Office, standard office applications, and other technologies.</li><li>
Skillfully use AI tools (Copilot, ChatGPT, etc.) to aid work and efficiency.</li><li>
Work effectively with all team members, provide backup support, and contribute to team collaboration.</li><li>
Demonstrate alignment with our purpose, values, and culture.</li></ul>
Qualifications, Knowledge, Skills, &amp; Abilities, You&rsquo;ll Bring:<ul><li>
3&ndash;5 years of experience handling multi-lines and/or high net worth personal lines claims, preferably in a mid-market commercial lines insurance agency environment or carrier commercial environment.</li><li>
Connecticut, New York, and/or New Jersey Casualty Adjuster&rsquo;s License (or ability to obtain/maintain as required).</li><li>
Professional designations related to claims, risk management, or insurance preferred.</li><li>
Bachelor&rsquo;s degree preferred.</li><li>
Demonstrated understanding of the claims resolution process for Workers&rsquo; Compensation, General Liability, Property, and Automobile claims.</li><li>
Ability to work effectively in a multi-jurisdictional claims environment.</li><li>
Willingness to learn other lines of business (Including but not limited to EPL, Cyber, D&amp;O).</li><li>
Strong communication skills with the ability to build trust quickly and advocate clearly for clients.</li><li>
Ability to make independent decisions, research and analyze issues, and develop solutions that support client advocacy and team goals.</li><li>
Proven ability to work both independently and as part of a team in a fast-paced, growing organization.</li><li>
Ability to effectively utilize agency management systems, carrier platforms, and related technologies.</li><li>
Ability to manage high-volume workflows effectively and efficiently.</li><li>
Organized and self-directed, able to prioritize, meet deadlines, and deliver consistent results.</li><li>
Team-oriented, collaborative, accountable, and willing to share knowledge and best practices.</li><li>
Ability to stay current on commercial insurance claims trends, carrier practices, and regulatory changes impacting Workers&rsquo; Compensation and Commercial Lines claims.</li><li>
Flexibility and willingness to take on additional work and projects assigned.</li><li>
Strong MS Office skills, experience with agency management systems, and carrier platforms.</li><li>
Proficient with AI tools, AI assisted workflows, and ability to learn new/future technologies and tools.</li><li>
Committed to continuous learning and professional development.</li><li>
Self-motivated, strong work ethic, adaptable, stress tolerance to overcome hurdle</li><li>
Team player who consistently defaults to good.</li></ul>
General Working Condition:<ul><li>
Fast paced environment with significant telephone, email, and in person interactions.</li><li>
Some travel and non-standard working hours may be required.</li><li>
Ability to view computer monitors for extended periods of time.</li><li>
Culture rooted in collaboration, integrity, trust, respect, creativity, and fun.</li><li>
Flexible Work Environment.</li></ul>
About Smith Brothers
Smith Brothers Insurance has been in business for over 50 years, as an independently operated, Top 100 National Broker, focused on our purpose of Helping Others. We are multi-disciplined with expertise in Commercial Lines, Personal Lines, Employee Benefits, Surety, Group Retirement Plans including 401(k) and 403(b) Plans, Risk Management, and Financial Services.
We offer competitive salaries and comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) with employer match, employee assistance program, licensing and continuing education reimbursement, paid time off, paid holidays, flexibility, and more. Learn more at www.smithbrothersusa.com.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs. This description does not constitute a contract of employment, and we reserve the right to revise the job description and/or require other tasks to be performed as circumstances change.</div>

Claims Advocate

Sky Lakes Medical Center

Qualifications: Required: 3 years relevant experience in clinical care setting or customer service; strong customer service skills; ability to handle difficult situations compassionately and constructively; ability to address difficult, awkward situations with tact and diplomacy; ability to manage emotions, empathize with others, and navigate interpersonal relationships effectively; excellent analytical skills, including analysis, planning, organization, and issue resolution; team player and demonstrate proven success in applying a team approach to resolve issues or accomplish goals; Ability to work with minimal supervision; ability to interact professionally and effectively in a timely manner with a wide variety of constituents, including patients, family, physicians, Sky Lakes staff, and volunteers; ability to present educational sessions for large or small groups on customer service and service recovery principles; Ability to exercise appropriate judgment even in stressful situations; and Code Gray certification by end of the month from 3 months from position start date. Preferred: Board Certified Patient Advocate credential or bachelor&rsquo;s degree with emphasis in healthcare, behavioral science, psychology, customer service or other related field. Typical Physical/Mental Demands: Must be able to sit or stand for long periods of time and be able to move to patient care areas when needed. Must be able to work under required deadlines and schedules, while being flexible to special requests and projects. Must be able to work independently, as well as with co-workers, patients, families, and physicians. Must be able to prioritize work demands and organize time efficiently. Must work well under stress. Essential Job Functions: Regularly interacts with patients, family members, physicians, leadership, hospital staff, and volunteers. Coordinates the timely response and review of patient and family concerns. Models excellent service behavior and issue resolution process. Works with staff in a supporting way to resolve issues. Maintains high visibility to staff through regular rounding. Works closely with Quality Management and Risk Management in promoting performance improvement activities and reducing hospital liability through documentation and analysis of concerns as well as prompt and caring resolution of patient and family issues. Develops a consultant relationship with all Sky Lakes departments to build and sustain a patient-focused culture, to meet customer service needs, and to improve clinical quality outcomes. Participates on committees, work groups, and process improvement teams to improve patient experience. Documents patient and visitor concerns to include synopsis of incident, actions taken to resolve, and outcome in Sky Lakes Quality Communication System. Composes letters to patients and visitors in accordance with the terms of the Sky Lakes Patient Grievance Policy and the Conditions of Participation as specified by the Centers for Medicare and Medicaid Services (CMS). Assists in development and implementation of policies and procedures. Demonstrates competence in relation to the defined mission, vision, values, and strategic plan of the organization. Marginal Job Duties: &middot; Demonstrates willingness and ability to perform additional job duties. Work Location: In person

Patient Advocate

MedOne Benefit Solutions

<div>Position Overview:
Are you passionate about helping others and delivering exceptional customer service? As part of the Member Advocate Team at MedOne, you'll be the friendly, knowledgeable voice assisting our members, pharmacies, and healthcare providers with their pharmacy benefits. We are especially encouraging candidates with an active Certified Pharmacy Technician (CPhT) certification to apply, as your expertise will be highly valued in this role. If you're a great communicator with stellar organizational skills, we want you on our team!
About MedOne:
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.
What You Will Do at MedOne:<ul><li>
Member Advocates are the primary source of information for members, pharmacies, and physicians via phone, email, and chat.</li><li>
Provide information and resolve member, pharmacy, and physician inquiries. Research and resolve claim processing and eligibility issues</li><li>
Serve as an intermediary between healthcare organizations and members in facilitating patient care</li><li>
Compile and record information and correspondence related to member needs or requirements</li><li>
Document engagement outcomes and steps taken with clarity and concision</li><li>
Think quickly on one&rsquo;s feet while navigating multiple systems to effectively engage with members</li><li>
Work collaboratively and cooperatively with other departments to resolve issues and improve the member, physician, and pharmacy experience</li><li>
Effectively work through difficult conversations with members while maintaining composure, showing empathy, and displaying active listening skills</li></ul>
What you will bring to MedOne:<ul><li>
An active CPhT (Pharmacy Tech Certification) is highly encouraged but not required.</li><li>
Minimum of 1 year of customer service experience.</li><li>
Strong proficiency in Microsoft Office products.</li><li>
Willingness to obtain certification as a pharmacy technician within one year of hire.</li><li>
Excellent customer service and teamwork skills.</li><li>
Flexibility with scheduling, including rotating Saturdays and evening shifts</li><li>
Reliability and punctuality.</li><li>
Spanish speaking abilities are highly valued for this role.</li></ul>
Why Join MedOne?<ul><li>
Competitive salary and bonuses that reward your performance.</li><li>
Comprehensive health, dental, and vision insurance.</li><li>
401(k) with company match to secure your future.</li><li>
Generous paid time off and holidays.</li><li>
Opportunities for professional growth and development.</li><li>
A vibrant and collaborative work culture.</li></ul>
Location: We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.
Employment Type: Full-Time, Hourly
Hours: Hours may vary within our normal business hours.
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, especially if you have a CPhT certification, we&rsquo;d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Offers are contingent on passing a background check and drug screen.</div>

Member Advocate

Uber

<div>Would you like to work on a global scale to grow Uber's business through the addition of new customers? As part of the Sales team, you will be the customer advocate in Uber for Business, owning the inbound lead process as well as sourcing and qualifying new companies that would be a great fit for Uber products. You will partner and connect with the following teams: Marketing, Sales Operations, Regional Rides teams and Business Development. 
 
This is a hybrid role - our team collaborates in-person out of our incredible office in Cairo City 2-3 days/week. We encourage our employees to work from our office on additional days if they desire to do so. 
 
What You Will Do<ul><li>
Business Development: Proactively prospect and close new partnerships within mid-market companies (100-5,000 employees) across the market in Egypt, and managing your full pipeline in Salesforce CRM.</li><li>
Build and grow strategic relationships with key client stakeholders to unlock upsell and new product opportunities as features go live.</li><li>
Onboarding &amp; Growth: Lead client implementation to ensure high product adoption and identify opportunities for cross-selling and upselling.</li><li>
Pipeline Management: Maintain high-velocity sales activity and provide accurate forecasting using Salesforce.</li><li>
Market Leadership: Navigate objections, remove barriers to entry, and act as a feedback loop for product teams to test and launch new features.</li><li>
Internal Excellence: Contribute to the team's success by sharing best practices and developing internal assets like sales playbooks and process trackers.</li></ul>
Experience &amp; Skills 
 
Basic Qualifications<ul><li>
Experience: 4+ years of B2B sales experience in a high-volume or transactional environment, with a strong record of overachieving against quota.</li><li>
Sales Cycle: Proven track record of success within short, fast-paced sales cycles.</li><li>
Language: Professional fluency in English and Arabic, with the ability to sell and negotiate with senior stakeholders in both languages.</li><li>
Education: Bachelor's degree or equivalent experience.</li></ul>
Preferred Qualifications<ul><li>
Mindset: Highly organized, proactive, and adaptable leader who thrives in fast-paced environments and leads by example.</li><li>
Negotiation: Strong ability to handle complex objections and focus on long-term partnership value.</li><li>
Tools: Comfortable working with Salesforce and other modern sales tools; additional experience with platforms like ZoomInfo, Lusha, Groove, or Gong is a strong plus.</li><li>
Communication: Excellent interpersonal and communication skills, with confidence presenting to and influencing a range of internal stakeholders.</li><li>
Adaptability: Ability to prioritize high-impact activities in a rapidly changing environment.</li></ul></div>

Mid-Market Account Executive, Uber for Business Egypt

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