customer assistance associate

TJ Maxx

<div>TJ Maxx<div><p>
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You&rsquo;ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you&rsquo;re working in our four global Home Offices, Distribution Centers or Retail Stores&mdash;TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you&rsquo;ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family&mdash;a Fortune 100 company and the world&rsquo;s leading off-price retailer.</p></div><p></p><p><b>
Job Description:</b></p><p><b>
Opportunity: Contribute To The Growth Of Your Career</b></p><p>
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.</p><ul><li>
Maintains a proper and professional stance in the designated area at the front of the store</li><li>
Act as a visual deterrent to prevent potential loss/dishonesty</li><li>
Review and understand the Store Emergency Response Guide</li><li>
Wear a complete Company approved uniform including a Body Worn Camera</li><li>
Greet customers appropriately, demonstrate courtesy and respect</li><li>
Establish and maintain a position at the front of the store or in a department</li><li>
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio</li><li>
Observe and report any suspicious behavior or critical incidents to LP or store management</li><li>
Perform a closing safety sweep of the store with a member of management</li><li>
Adhere to all Company Policy and Procedure</li><li>
Document required incidents in AIIM Case Management</li><li>
Performs other duties as assigned</li></ul><p><b>
Who We Are Looking For: You!</b></p><ul><li>
Strong verbal and written communication</li><li>
Sound decision making skills</li><li>
Ability to take initiative and perform well independently</li><li>
Prioritizes/organizes workload and manages time effectively</li><li>
Able to stand for long periods of time</li><li>
0-2 years retail or security experience</li></ul><div><p>
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.</p><p></p><p>
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p><p></p><p>
Applicants with arrest or conviction records will be considered for employment.</p></div><p></p><p><b>
Address:</b></p>
1300 Shingle Creek Xing<p></p><p><b>
Location:</b></p>
USA TJ Maxx Store 0157 Brooklyn Center MN<p></p>
This position has a starting pay range of $15.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.</div>

70182-LP Customer Service Associate II

IBEX Global

<p><b>Job Description :</b></p><p><b>ibex Pakistan</b> is seeking a motivated and customer-oriented Global Customer Support Associate to join its <b>Customer Service Department</b>. The role involves handling international customer interactions through voice and chat channels while delivering exceptional service and maintaining high professional standards.</p><p><b>Key Responsibilities:</b></p><p>- Handle inbound customer inquiries from international clients via calls and chat</p><p>- Provide accurate information about products, services, and company policies</p><p>- Resolve customer issues, complaints, and basic technical/service-related concerns efficiently</p><p>- Maintain detailed and accurate records of customer interactions in CRM systems</p><p>- Meet individual and team performance targets, including quality and productivity metrics</p><p>- Escalate complex issues to relevant departments when required</p><p>- Ensure a high level of customer satisfaction and professionalism at all times</p><p><b>Requirements :</b><br/>- O/A Levels or Matric degree<br/>- Excellent verbal and written communication skills in English.<br/>- Ability to work independently and thrive in a fast-paced environment.</p><p><b>Benefits :</b><br/>- Transport Facility<br/>- Permanent Position<br/>- Opportunity for career advancement within our growing organization.</p><p><b>Salary </b>: 65K - 115K</p><p><b>Location :</b> Ibex Tower, Shahrah e Faisal, Karachi</p><p><b>Shift</b> : 4pm - 11am (any 9 hours)</p><p><b>Job Types</b>: Full-time, Fresher</p><p><b>Work Location</b>: In person</p><p>Job Types: Full-time, Fresher</p><p>Pay: Rs65,000.00 - Rs115,000.00 per month</p><p>Work Location: In person</p>

Customer Support Associate

Penny Software

<p>At Penny, we are dedicated to ensuring our customers achieve their goals and gain maximum value from our product, especially as it relates to their core business processes. We are looking for an enthusiastic and client-focused <b>Customer Support Associate</b> to join our team. In this role, you will be on the front lines, supporting our customers daily, guiding them through their journey, and ensuring they have a positive, seamless experience. You will report to the Customer Support Specialist and play a key role in customer retention and satisfaction.</p><p><b>Role Responsibilities:What You&rsquo;ll Do</b></p><p>As a Customer Success Specialist, your primary focus will be on day-to-day customer support, engagement, and operational efficiency, with a specific lens on how our product supports their procurement-related objectives.</p><ul><li>Provide end-to-end support to the customer by identifying, understanding and resolving customer pain points and system related issues.</li><li>Support and stay updated on new system features, releases, and enhancements to effectively assist customers.</li><li>Lead customer onboarding activities, including understanding client requirements, system workflows, and guiding customers through platform setup and usage.</li><li>Act as a liaison between customers and the development team by clearly communicating issues, tracking progress and ensuring timely resolution.</li><li>Troubleshoot and document technical and functional issues, escalating when necessary while maintaining clear communication with customers.</li><li>Maintain strong relationships with customers by delivering timely responses and proactive support.</li><li>Collaborate cross-functionally with product, engineering, and internal stakeholders to improve system usability and customer experience.</li><li>Contribute to process improvements, documentation, and support best practices.</li></ul><p><b>Role Requirements:</b></p><p><b>What You Need to Succeed</b></p><ul><li><b>Experience:</b> Minimum of <b>2-3 years</b> of experience in a customer-facing role such as Customer Support, or Technical Support, preferably within a SaaS environment.</li><li><b>Education:</b> Associate&rsquo;s or Bachelor&rsquo;s degree in a relevant field (Business, Marketing, Supply Chain/Procurement is a plus).</li><li><b>Language Skills:</b> <b>Fluent in both Arabic and English</b>, with excellent written and verbal communication skills in both languages to interact confidently with clients.</li><li><b>Customer-First Mindset:</b> A genuine passion for helping customers and a strong commitment to providing an excellent experience.</li><li><b>Communication Skills:</b> Exceptional communication, presentation, and interpersonal skills with the ability to build rapport quickly.</li><li><b>Problem-Solving:</b> Proven ability to troubleshoot and solve basic to intermediate customer issues efficiently and accurately.</li><li><b>Nice to have:</b> Familiarity with SaaS platforms, CRM systems, and customer success tools such as Jira, Confluence, and Hotjar.</li></ul><p>Job Type: Permanent</p><p>Work Location: In person</p>

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul><b>Operations</b>
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Implements Company asset protection procedures to identify and minimize profit loss.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
</ul>The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
<br>
<br>
<br>
<br>
<b>Salary Range:</b> $15 - $17.5 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Training programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Customer Service Associate - Temporary

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Retail Banking
</div></li><li><div><b>Department</b>
</div><div>Retail Banking
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>29-Jul-2028
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary</b></h5>
</div><div><p>The incumbent is mainly responsible assisting the Manager Card Center Customer Service to achieve the set objective and to provide efficient, friendly and quality service to cardholders and merchants. The incumbent will also ensure to educate the cardholders &amp; merchants the use of latest technologies (viz. chip card, contactless, mobile payments).</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>Act as a problem solver for cardholder and merchant by liaising the activities between branches and operations.</li><li>Assist the Manager in providing training to customer service representatives of branches at regular intervals to enforce procedural requirements which in turn increase customer satisfaction.</li><li>Provide training to Customer Care Centre, Branches and DSA&rsquo;s.</li><li>Recommend change in card processing process to improve customer services, reduce customer complaints and increase satisfaction level.</li><li>Implements KPI&rsquo;s and best practices for Senior Associate, Card Center Customer Service</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Responsible for sensitizing the department to the needs of the customer and lead the customer focus initiative in the entire department.
</li><li>Negotiate and finalize Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaround time which will also help increase external customer satisfaction.</li><li>Enhance relationships with VISA and MasterCard and other brand affiliates (including alliance partners for reward programs).</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Responsible for resolving all customer queries related to card issuing or acquiring business.</li><li>Avoid delay in responding to customers&rsquo; requests/call</li><li>Carry out mystery shopping on competitor card products.</li><li>Update comparative pricing structure for all Banks issuing cards in Qatar.</li><li>Making sure that credit cardholders statements are delivered on time.</li><li>Resolve the queries related to non-receipt of card statements.</li><li>Ensure that timely delivery of e-statements for cardholders.</li><li>Ensure that every cardholder receives SMS service.
</li><li>Compile and present relevant MIS on periodic basis for the Head of Cards, GM Retail Banking and the Group&rsquo;s executive management.</li><li>Conduct reviews of the various card products in use at periodic intervals and provide a feedback on their performance to the Head of Cards.</li><li>Monitor and manage the day-to-day relationships with external Direct Sales Agents (DSAs).
</li><li>Hold meetings with direct reports and assess their performance/ address their concerns as well as the Department&rsquo;s overall performance on a regular basis.</li></ul><p>
- Lead the benchmarking process to determine the Group&rsquo;s standing vis-&agrave;-vis its competitors and give the Group a competitive edge in the credit cards business.
</p><ul><li>Handle queries regarding requests for new/ renewed cards not yet issued received from branches/ other units or directly from the customers.</li><li>Ensure consistent delivery of customer satisfaction and problem resolution, either directly by card center staff of through liaison with other departments.</li><li>Monitor performance against the agreed TAT as specified in internal SLAs
</li></ul><p></p><p><b>D. Learning &amp; Knowledge:</b></p><ul><li>Possess working knowledge of branch customer service to carry out duties and responsibilities.</li><li>Identify related areas for professional development of self.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>College Diploma</li><li>OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Passport</li></ul>
<ul><li>QID</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Associate Card Center Customer Service

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10000 customer assistance associate jobs Near Me

70182-LP Customer Service Associate II

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Customer Service Associate - Temporary