customer assistance associate

Wedtree eStore Private Limited

<p><b>Job Title: Customer Support Associate &ndash; Premium Silk Sarees (Retail)</b></p><p><b>Location:</b> Chennai (Store / Back Office Based)<br/><b>Employment Type:</b> Full-time<br/><b>Preferred Candidate:</b> Female</p><p><b>Role Overview</b></p><p>We are looking for a <b>Customer Support Associate</b> to deliver a warm, professional, and premium service experience for our <b>luxury silk saree brand</b>. The role involves handling customer interactions, supporting order-related queries, and ensuring smooth post-purchase communication while maintaining the brand&rsquo;s high service standards.</p><p>This position is ideal for individuals who are <b>customer-focused, well-spoken, and service-oriented</b>, with an interest in premium retail.</p><p><b>Key Responsibilities</b></p><p><b>Customer Interaction &amp; Support</b></p><ul><li>Handle customer inquiries through <b>phone calls, emails, WhatsApp, and internal store coordination</b>.</li><li>Provide accurate information on <b>silk sarees, collections, pricing, availability, and care</b>.</li><li>Assist customers with <b>order status, billing queries, and delivery follow-ups</b>.</li><li>Address basic customer concerns politely and escalate issues when required.</li></ul><p><b>Order &amp; System Coordination</b></p><ul><li>Update and maintain customer interactions in <b>CRM / billing systems</b>.</li><li>Coordinate with <b>store teams, logistics, and billing</b> for smooth order processing.</li><li>Ensure timely follow-ups and closure of customer requests.</li></ul><p><b>Service Excellence</b></p><ul><li>Maintain high standards of <b>communication, professionalism, and grooming</b>.</li><li>Ensure every customer receives a <b>premium, respectful, and personalized experience</b>.</li><li>Support operations during <b>festive seasons, sales, and peak periods</b>.</li></ul><p><b>Eligibility &amp; Skills</b></p><p><b>Qualification</b></p><ul><li>Any graduate preferred</li><li><b>12th pass candidates</b> may be considered for strong communication and service skills</li></ul><p><b>Experience</b></p><ul><li>0&ndash;5 years in <b>customer support, retail service, front-office, or showroom roles</b></li></ul><p><b>Skills Required</b></p><ul><li>Good spoken <b>English, Tamil, and Hindi</b> (Telugu is an added advantage)</li><li>Polite, patient, and customer-centric attitude</li><li>Basic computer knowledge (CRM / billing system exposure is a plus)</li><li>Willingness to learn about <b>silk sarees and premium retail products</b></li></ul><p><b>Why Join Us</b></p><ul><li>Opportunity to work with a <b>reputed premium heritage silk saree brand</b></li><li>Professional retail and customer experience exposure</li><li>Structured training on products and service etiquette</li><li>Stable work environment with <b>career growth opportunities</b></li><li>Attractive employee benefits and supportive team culture</li></ul><p>We look forward to discussing how your skills and experiences align with the role and our company's goals. Should you need to reschedule or have any questions, please feel free to contact us at [Rajeshwari HR - 9025897995/ Pooja HR - 6379190953]</p><p>Thank you, and we look forward to meeting you.</p><p>Greetings from Wedtree</p><p>Job Type: Permanent</p><p>Pay: ₹15,000.00 - ₹40,000.00 per month</p><p>Benefits:</p><ul><li>Food provided</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Customer Support Associate

State of Oklahoma

<div><div>Job Posting Title</div>
Customer Assistance Representative III<div></div><div>
Agency</div>
340 OKLAHOMA STATE DEPARTMENT OF HEALTH<div></div><div>
Supervisory Organization</div>
340 District 7<div></div><div>
Job Posting End Date</div><div>
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.</div><div>
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.</div><div></div><div>
Estimated Appointment End Date (Continuous if Blank)</div><div></div><div>
Full/Part-Time</div>
Full time<div></div><div>
Job Type</div>
Regular<div></div><div>
Compensation</div>
The annual salary for this position is up to $41,000.00, based on education and experience.<div></div><div>
Why you&rsquo;ll love it here!</div><div>
RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!</div><div></div><div>
Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive <div>benefits package</div> for all eligible employees.</div><ul><li>
Generous state paid <div>benefit allowance</div> to help cover insurance premiums.</li><li>
A wide choice of <div>insurance plans</div> with no pre-existing condition exclusions or limitations.</li><li>
Flexible spending accounts for health care expenses and/or dependent care.</li><li><div>
Retirement Savings Plan</div> with a generous match.</li><li>
15 days of vacation and 15 days of sick leave the first year for full time employees.</li><li>
11 paid holidays a year.</li><li>
Student Loan repayment options &amp; tuition reimbursement.</li><li>
Employee discounts with a variety of companies and venders.</li><li>
Longevity Bonus for years of service</li></ul><div></div><div>
Job Description</div><div>
Location: Cherokee County Health Department (1298 W 4th St Tahlequah, OK 74464)</div><div>
Salary: up to $41,000.00, based on education and experience</div><div>
Full Time /Part Time: Full Time</div><div>
Work Schedule: Monday to Friday</div><div>
Possibility of evenings, weekends and some holidays for special events</div><div>
Primary Hours: 8 am to 5 pm</div><div></div><div>
Position Description:</div><div>
The Customer Assistance Representative is responsible for helping customers seeking services and information at the county health department. This includes collecting all pertinent demographic and billing information from clients, answering phones, filing, appointment scheduling, data entry and responding to customer questions and needs</div><div></div><div>
Position Responsibilities/Essential Functions:</div><ul><li><div>
This position is the frontline for customer service and our clients. Is responsible for all client/patient registrations for the county health department. The position is also responsible for processing WIC benefits, answering telephones, working, and coordinating with other departments, collecting, and entering billing information, accepting, and documenting payments. Other tasks include light typing assignments, scheduling appointments, providing general information to the public, filing, and maintaining client records, filing and preparation of program reports. This position will access the Oklahoma Health Care Authority Medicaid on the Web daily to look up Medicaid eligibility for patients or completing the online application for new coverage or to reinstate expired coverage for families or individuals. Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms, and reports.</div></li><li><div>
Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements.</div></li><li><div>
Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs several tasks such as posting and recording data.</div></li><li><div>
Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.</div></li><li><div>
Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies.</div></li><li><div>
Receives or delivers materials and equipment.</div></li><li><div>
Being present at the office is an essential function of the job.</div></li><li><div>
Other duties as assigned.</div></li></ul><div>
Other Duties</div><ul><li><div>
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.</div></li><li><div>
Works effectively in team environment, participating and assisting their peers.</div></li></ul><div></div><div>
Minimum Qualifications:</div><div>
Education and Experience requirements at this level consist of one year of experience in clerical office work plus one year of experience in customer service, or an equivalent combination of education and experience.</div><div></div><div><br>
Application Requirements:</div><ul><li><div>
If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.</div></li><li><div>
All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.</div></li></ul><div></div><div>
Knowledge, Skills, Abilities and Competencies</div><div>
Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide good customer, interpersonal and communication skills.</div><div></div><div>
Physical Demands and Work Environment:</div><div>
Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job</div><div></div><div>
Equal Opportunity Employment</div><div>
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.</div><div></div><div>
Current active State of Oklahoma employees must apply for open positions internally through the Workday <div>Jobs Hub</div>.</div><div>
If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:</div><div></div><div><div>
Agency Contact</div></div></div>

Customer Assistance Representative III

Boot Barn

<div><p><b>DISTRIBUTION CENTER ASSOCIATE &ndash; 1st SHIFT</b></p>
<p>
REPORTS TO: DISTRIBUTION CENTER SHIFT MANAGER</p>
<p>
STATUS: NON-EXEMPT</p>
<p><b><i>
1st Shift Schedule: Monday-Friday, 7:30am &ndash; 4:00pm $17.50/hr with possible overtime</i></b></p>
<p>
</p><p><b>Summary</b></p>
<p>
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.
</p><p></p><p>At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves &ldquo;Partners.&rdquo; With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.</p>
<p>
</p><p>Our vision is to offer everyone a piece of the American spirit &ndash; one handshake at a time.
</p><p></p><p>The Distribution Center (DC) Associate is responsible for pulling product from weekly distribution requests using a forklift or order picker. This role will also assist with shipping and receiving, light computer work, the use of DC equipment and requires the ability to work well in a team environment.</p>
<p><b>
</b></p><p><b>Essential Duties and Responsibilities</b></p>
<p><b>
Unloading</b></p>
<ul>
<li>Assists with receiving incoming freight.</li>
<li>Unloading trucks.</li>
<li>Confirms quantities of merchandise and other inventory to verify the accuracy of the order to be processed.</li>
<li>Ability to effectively operate RF units, scanners.</li>
<li>Sorts, Scans and Separates merchandise and inventory to be processed.
</li><li>Utilizes hard copy reports to process damaged and/or salvageable merchandise as directed.</li>
<li>Monitors sort induction lines to ensure accurate scanning of distribution labels and effective processing of merchandise.</li>
<li>Handles and stacks merchandise in such a way to prevent damage to merchandise and/or prevent unsafe and unstable loads.</li>
<li>Exhibits reasonable care and operation of material handling equipment (Industrial Manual Pallet Jack).</li>
<li>Performs general housekeeping duties within the department and assigned designated areas to ensure a safe and appropriate working environment.</li>
<li>Monitors equipment and reports problems to supervisor
</li><li>Maintains safe and clean work environment by keeping cross walks, pallet area, and workstations neat</li>
<li>Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.</li>
</ul>
<p><b>Packing</b></p>
<ul>
<li>Packs product for all weekly distributions to stores.</li>
<li>Sorts, separates, and scans units of merchandise to be processed. Places on conveyor lines as appropriate for distribution to the stores.</li>
<li>Ability to effectively operate RF units, scanners.</li>
<li>Performs general housekeeping duties within the department and assigned designated areas to ensure a safe and appropriate working environment.</li>
<li>Monitors equipment and reports problems to supervisor.</li>
<li>Maintains safe and clean work environment by keeping cross walks and workstations neat.</li>
<li>Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.</li>
</ul>
<p><b>Picker</b></p>
<ul>
<li>Pulls products for all weekly distributions to stores
</li><li>Ability to effectively operate RF units, scanners</li>
<li>Performs general housekeeping duties within the department and assigned designated areas to ensure a safe and appropriate working environment.</li>
<li>Monitors equipment and reports problems to supervisor
</li><li>Maintains safe and clean work environment by keeping cross walks, pallet area, and workstations neat.</li>
<li>Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.</li>
</ul>
<p><b>VAS</b></p>
<ul>
<li>Assists with new store/event receiving and tagging and packing.</li>
<li>Prepares and stages orders for shipping.</li>
<li>Ensures proper paperwork is completed before product is sent out to stores or event</li>
<li>Exhibits reasonable care and operation of material handling equipment (Industrial Manual Pallet Jack).</li>
<li>Performs general housekeeping duties within the department and assigned designated areas to ensure a safe and appropriate working environment.</li>
<li>Monitors equipment and reports problems to supervisor.
</li><li>Maintains safe and clean work environment by keeping cross walks, pallet area, and workstations neat.</li>
<li>Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.</li>
</ul>
<p></p><p><b>Shipping
</b></p><ul><li>Prepares and stages orders for shipping.</li>
<li>Loads hand stacks cartons in trailers according to store delivery schedule and door assignments for shipment to the stores.</li>
<li>Exhibits reasonable care and operation of material handling equipment (Industrial Manual Pallet Jack).</li>
<li>Monitors equipment and reports problems to supervisor.
</li><li>Maintains safe and clean work environment by keeping cross walks, pallet area, and workstations neat.</li>
<li>Maintains the integrity of our Mission, Vision and Values statement while performing daily job duties.</li>
</ul>
<p><b>Additional Responsibilities</b></p>
<ul>
<li>Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management</li>
<li>Demonstrates high level of quality work, attendance and appearance</li>
<li>Adheres to all Company Policies &amp; Procedures and Safety Regulations</li>
<li>Adheres to local, state and federal laws</li>
<li>Performs any other duties that may be assigned by management</li>
<li>Understands and complies with all company rules and regulations</li>
</ul>Requirements:
<p><b>Qualifications
</b></p><ul><li>High School degree and equivalent work experience</li>
<li>1 year of working in a Distribution environment.</li>
<li>Ability to move a maximum of 45 pounds on a regular basis.</li>
<li>Ability to effectively operate RF units and scanners.</li>
<li>Knowledge working with Warehouse Management System.</li>
<li>Strong communicate with management and other employees</li>
<li>Ability to multi-task effectively in a fast-paced environment.</li>
<li>Able to operate distribution center equipment such as pallet jack.</li>
<li>Ability to perform physical activity at a sustained pace within a distribution center environment including walking, bending and lifting.</li>
</ul>
<p><b>Competencies</b></p>
<ul>
<li>Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.</li>
<li>Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.</li>
<li>Adaptability</li>
<li>Communication</li>
<li>Decision Making</li>
<li>Initiative</li>
<li>Innovation</li>
<li>Motivator</li>
<li>Organization</li>
<li>Professionalism</li>
<li>Results Orientated</li>
</ul>
<p><b>Boot Barn Benefits &amp; Additional Compensation Opportunities</b></p>
<ul>
<li>Competitive hourly pay rate.</li>
<li>Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
</li><li>Paid Time Off plan for year-round Boot Barn Partners.*</li>
<li>Medical, Dental, Vision and Life Insurance.*</li>
<li>401(k) plan with generous company matching.</li>
<li>Flexible schedules and work/life balance.</li>
<li>Opportunities for growth at every level &ndash; we are opening 50+ new stores each year.</li>
</ul>
<ul><li>For eligible Boot Barn Partners</li></ul>
<p>
PAY RANGE:*$17.50/HR.</p>
<ul><li><i>compensation varies based on geography, skills, experience, and tenure</i></li></ul><p><br>
<b>
Physical Demands</b></p>
<p>
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.</p>
<ul>
<li>Standing, walking and squatting more than fifty percent of the work shift.</li>
<li>Required to lift, move and carry up to 40 pounds.</li>
<li>Ability to read, count and write to accurately complete all documentation and reports.</li>
<li>Must be able to see, hear and speak in order to communicate with employees and other customers.</li>
<li>Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.</li>
</ul>
<div>[ ] Sedentary: Limited activity, no lifting, limited walking</div>
<div>
[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking
</div><div>[ X ] Moderate: Mostly standing, walking, bending, frequent lifting</div>
<div>
[ ] Arduous: Heavy lifting, bending, crawling, climbing</div>
<p>
</p><p><b>Work Environment</b></p>
<p>
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.</p>
<ul>
<li>The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.</li>
<li>Noise levels are considered moderate.</li>
</ul>
<p></p><p><i>Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
</i></p><p></p><p><i>Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law</i><i>.</i></p>
<p><i>
</i></p><p><i>Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 5.</i></p></div><p></p>

DC Associate - 1st Shift (Kansas City, MO)

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><p></p><div><br>
Enterprise Rent a car has an exciting opportunity for a <b>Seasonal </b><b>Sr. Customer Service Agent at our The Villages location.</b></div><div></div><div><br>
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as regular part time and full time.</div><div></div><div><b><br>
This branch is located at </b><b>1076 Lake Sumter Landing, The Villages, FL 32162</b></div><div></div><div><b><br>
This position pays $18.10 / hr.</b></div><div></div><div><b><br>
This is seasonal employment that will be up to 120 days.</b></div><div></div><div><b><br>
Apart from religious accomodation, this is a full time position, we are currently hiring for the following schedules:</b></div><div></div><div><br>
Shift 1:</div><div>
Sunday OFF</div><div>
Monday 7:00am-4:00pm</div><div>
Tuesday 8:0am-5:00pm</div><div>
Wednesday 8:0am-5:00pm</div><div>
Thursday 8:00am-5:00pm</div><div>
Friday 8:00am-5:00pm</div><div>
Saturday OFF</div><div></div><div><br>
OR</div><div></div><div><br>
Shift 2:</div><div>
Sunday OFF</div><div>
Monday 7:00am-5:00pm</div><div>
Tuesday 8:0am-5:00pm</div><div>
Wednesday 8:00am-4:00pm</div><div>
Thursday 8:00am-5:00pm</div><div>
Friday OFF</div><div>
Saturday 8:0am-3:00pm</div><div></div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><ul><li><div>
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors</div></li><li><div>
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned</div></li><li><div>
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone</div></li><li><div>
Meet and greet customers in a friendly and timely manner</div></li><li><div>
Provide directions and general assistance</div></li><li><div>
Assist to assess condition of rental upon return</div></li><li><div>
Process returns, check-ins and exit kiosk transactions</div></li><li><div>
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed</div></li><li><div>
Understand and communicate rental terms and conditions, vehicle features and other services</div></li><li><div>
May sell optional protection products, upgrades, fuel options and other additional equipment</div></li><li><div>
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance</div></li><li><div>
Clean vehicle interior and exterior by hand or by operating washing equipment when needed</div></li><li><div>
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing</div></li><li><div>
Perform miscellaneous and backup duties job-related duties as assigned</div></li></ul><div><i>
Equal Opportunity Employer/Disability/Veterans</i></div><div></div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years old</div></li><li><div>
High school diploma or GED equivalent required</div></li><li><div>
Some college preferred</div></li><li><div>
Must have at least 1 year prior customer service retail or administrative support experience</div></li><li><div>
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</div></li><li><div>
No drug or alcohol related conviction on driving record in the past 5 years</div></li><li><div>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</div></li><li>
Must be willing and able to stand and/or walk for long periods of time</li><li>
Must be able to read, write, speak and understand English</li><li>
Must be willing to work at a location in The Villages, FL</li><li>
Must be willing to accept a pay rate of $18.10/hour
</li><li>Must be willing to accept full time employment</li><li>
Willing to accept Seasonal employment up to 120 days</li><li>
Apart from religious observation, must be able to work the following schedules:<ul><li><div>
Shift 1:</div><div>
Sunday OFF</div><div>
Monday 7:00am-4:00pm</div><div>
Tuesday 8:0am-5:00pm</div><div>
Wednesday 8:0am-5:00pm</div><div>
Thursday 8:00am-5:00pm</div><div>
Friday 8:00am-5:00pm</div><div>
Saturday OFF</div><div></div><div><br>
OR</div><div></div><div><br>
Shift 2:</div><div>
Sunday OFF</div><div>
Monday 7:00am-5:00pm</div><div>
Tuesday 8:0am-5:00pm</div><div>
Wednesday 8:00am-4:00pm</div><div>
Thursday 8:00am-5:00pm</div><div>
Friday OFF</div><div>
Saturday 8:0am-3:00pm</div></li></ul></li></ul></div>

Seasonal Sr. Customer Assistance Representative

PepsiCo

<div>Overview:
<div>
This role can be based at any PepsiCo field location in the U.S., including field offices and headquarters hubs.</div><div></div><div><br>
The People Operations Assistant Analyst will be a part of the PepsiCo People Experience &amp; Operations Employee Relations Center of Excellence. The role will be responsible for supporting E2E Speak Up Investigations, Employee Investigations, and/or Appeals Investigations. The role will evolve over time to support People Business Partner operational &amp; transactional work as part of PepsiCo&rsquo;s Employee Relations needs.</div><div></div><div><br>
The ideal candidate can learn new processes quickly, think strategically, have superior verbal and written communication skills, have an investigative/curious mind, and maintain high levels of confidentiality and customer service.</div>
Responsibilities:
<ul><li>Organize and disseminate cases in an efficient and timely manner.
</li><li>Interact with employees (both frontline and leaders) via phone, e-mail, and Teams in response to employee relations matters, conduct interviews, speak to witnesses, review evidence and analyze action items related to potential policy violations while making recommendations to remedy any such violations.</li><li>
Gather, summarize, and report on Speak Up related cases both verbally and through formal written communications.</li><li>
Follow documented protocols and processes to deliver world class customer service and first call resolution.
</li><li>Ability to perform on-call duties for weekends/evenings as needed.</li><li>
Ability to understand and follow information security protocols and handle sensitive data.
</li><li>Able to multi-task and consistently works against the right priorities.
</li><li>Ensuring a high level of customer service and operational excellence so that transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
</li><li>Acting as an escalation point of contact for employees and managers for all administrative queries and provision of administration support.
</li><li>Maintaining HR Systems to ensure 100% data integrity and confidentiality of all employee records.</li><li>
Strong proficiency in data entry and Microsoft Office (Outlook, Excel, Teams, CoPilot, etc.)</li><li>
Ability to construct an objective narrative through an investigation to appropriately move investigations along with input from key stakeholders.</li><li>
Ability to communicate effectively and professionally with all levels of the organization.</li><li>
Work under hard deadlines to deliver excellence to function and business.</li><li>
Ability to effectively manage multiple projects with overlapping tasks and work independently with minimal supervision.</li><li>
Ad hoc duties as assigned.</li></ul><div>
Compensations and Benefits</div><ul><li>
The expected compensation range for this position is between $59,400 - $92,600.</li><li>
Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.</li><li>
Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.</li><li>
In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s Degree required</li><li>
Master&rsquo;s Degree in HR or related business field preferred</li><li>
Minimum 2-3 years work experience in Human Resources, Employee Relations, or Investigations</li><li>
Previous exposure to employee relations matters including investigations, discipline, and taking statements/transcribing information</li><li>
Strong proficiency in Microsoft Office</li><li>
Demonstrated ability to craft clear, concise and compelling narratives, especially in investigative or analytical contexts where accuracy, tone and structure are critical.</li><li>
Proven experience in investigative writing or analytical reporting, with the ability to synthesize complex information into well-structured, impactful written content tailored to diverse audiences</li><li>
Comfort/Experience manipulating data in Excel</li><li>
Comfort/Experience with CoPilot/AI Tools</li><li>
Experience in practicing HR in a manufacturing, distribution, or sales environment</li><li>
Experience in a union environment preferred</li><li>
Understanding of and experience with PepsiCo policies and ethics</li></ul>
&gt;:
<div>
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.</div><div></div><div><br>
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.</div><div></div><div><br>
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age</div><div></div><div><br>
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law &amp; EEO is the Law Supplement documents. View PepsiCo EEO Policy.</div><div></div><div><br>
Please view our Pay Transparency Statement</div></div>

People Operations Asst Analyst (Speak Up) - Work out of any PepsiCo Facility

Jivika Natural

<p>Job Title: Customer Support Assoicate</p><p>Location: Hyderabad ( Uppal)</p><p>Experience: 6 Months ( Fresher can also apply)</p><p><b>Job Summary:</b></p><p>We are seeking a dedicated Customer Support Executive who will be the primary point of contact for our customers, ensuring a positive experience with our products and brand. The ideal candidate will possess excellent communication skills, a problem-solving attitude, and a genuine interest in promoting health through natural products.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide exceptional customer support through phone, email, and chat, addressing inquiries, resolving complaints, and ensuring customer satisfaction.</li><li>Educate customers about Jivika&rsquo;s products, their benefits, and usage to help them make informed choices.</li><li>Handle order processing, and shipping updates, and manage returns or exchanges, following up to ensure resolution.</li><li>Collaborate with the sales, marketing, and logistics teams to relay customer feedback and identify areas for improvement.</li><li>Maintain a thorough understanding of Jivika&rsquo;s product line, staying updated on new products and industry trends.</li><li>Document and update customer records with relevant information, interactions, and resolutions.</li></ul><p><b>Requirements:</b></p><ul><li>relevant work experience in customer service or support roles.</li><li>Excellent communication skills in English and knowledge of regional languages is a plus.</li><li>Strong problem-solving skills with a customer-centric mindset.</li><li>Ability to manage time effectively, handle multiple inquiries, and prioritize tasks.</li><li>Proficiency in using customer support software and CRM tools.</li></ul><p>Job Type: Full-time</p><p>Pay: ₹18,000.00 - ₹20,000.00 per month</p><p>Work Location: In person</p>

Bolster Legal Service Pvt Ltd

<p><b>Job Title: Customer Support Executive (Night Shift &ndash; Voice Process)</b></p><p><b>Location:</b> [Your Location]<br/><b>Shift:</b> Night Shift (9:30 PM &ndash; 6:30 AM)<br/><b>Job Type:</b> Full-time<br/><b>Experience:</b> 0&ndash;2 years (Freshers can apply)</p><p><b>Job Summary</b></p><p>We are looking for a Customer Support Executive to handle inbound and outbound calls, provide accurate information, and support customers with their queries. This role requires good communication skills, customer-handling ability, and willingness to work in a night shift.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer calls and provide timely and accurate information.</li><li>Resolve customer queries in a professional and polite manner.</li><li>Maintain call records and update internal systems.</li><li>Follow communication guidelines and company policies.</li><li>Escalate unresolved issues to the concerned department.</li><li>Ensure high levels of customer satisfaction.</li></ul><p><b>Required Skills</b></p><ul><li>Excellent verbal communication skills (English).</li><li>Ability to handle customer calls confidently.</li><li>Basic computer knowledge (MS Office, email).</li><li>Good listening and problem-solving skills.</li><li>Ability to work in a fast-paced environment.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹20,000.00 - ₹30,000.00 per month</p><p>Benefits:</p><ul><li>Food provided</li><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

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