customer assistance associate

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

We are seeking an experienced Service Sales Manager with a strong background in the elevator and escalator industry. The ideal candidate has a proven track record in service sales, customer relationship management, and portfolio growth within an elevator company. This role requires deep industry knowledge, strong commercial acumen, and the ability to drive market expansion through proactive business development and exceptional customer service.For over 150 years, Schindler has helped shape the world&rsquo;s cities &mdash; elevating buildings, people, and possibilities. Our success is built on people, passion, and innovation. If you&rsquo;re ready to Elevate Dubai and contribute to a global industry leader, we&rsquo;d love to meet you.As an Service Sales Manager, you will be responsible for sustaining and increasing market share and profitability in line with Schindler&rsquo;s strategy. You will drive strong portfolio growth in both units and value while building long‑term customer relationships.Key ResponsibilitiesActively hunt for 3rd‑party (non‑Schindler) units and develop new customer relationships in Abu DhabiEnsure customer satisfaction and support complaint resolution in collaboration with internal teamsDocument and maintain accurate customer and contact informationManage leads, opportunities, orders, and contracts to achieve sales budgets and pricing targetsProactively generate new business opportunities beyond the existing customer baseIdentify customer needs and match them with Schindler&rsquo;s solutionsMaintain complete and updated information on opportunities, tasks, and visits in the CRM systemWhat We&rsquo;re Looking ForEntrepreneurial mindset with the ability to view situations from multiple perspectivesStrong team player who can motivate, inspire, and align others toward shared goalsQualificationsBachelor&rsquo;s degree in Engineering; a Management degree is an added advantage4&ndash;8 years of experience in SalesExcellent interpersonal and communication skillsProficiency in MS Office; knowledge of SAP and SharePoint is an assetJob Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Service Sales Manager

Global opportunities, limitless growth.We are representing a leading elevator and escalator company in their recruitment of multiple sales roles. We are keen to speak with NI Sales Representative for position accross Dubai and Abu Dhabi,Overall descriptionResponsible for overall process execution from offer to final handover to the customer. Works closely with the New Installation managers for installation (NI). Makes first customer contacts, negotiates New Installation contracts with customers and manages the transaction and progress of documentation in line with the commercial policy of the Company. Furthermore, he or she resolves customer issues, drives customer satisfaction, educates architects, consultants, developers and other professionals about Company products and positions Schindler for future NI projects.Responsibilities for overall process execution and target achievement from offer to final handover to the customer.Foster customer acquisitions and loyalty.Complete sales in line with business plans and internal proceduresResponsible for first customer contacts, negotiation of new installation contracts, and managing of transactions and progress of documentation in line with the commercial policy of the Company.Resolves customer issues and drives customer satisfaction.Build relationships with Architects, Builders, Consultants, Developers, and other professionals to educate them about Schindler products and to position Schindler for the future NI projects.Managing all collection activities in line with the New Installation contract for each sale.Requirements:Bachelors degree in engineeringExcellent interpersonal communication skillsIT Skills: MS-Office , SAP, SharePoint is an asset3-8 year of experience in a similar role.Job Type: Full-timeJob Type: Full-timePay: From AED15,000.00 per month

NI Sales Representative

Idaratech

We are looking for a Senior React Native Developer to develop and scale our enterprise-grade mobile applications that power a large ERP ecosystem. You will play a key role in modernizing legacy mobile codebases, building reusable components aligned with design systems, and delivering features safely using feature flags. This role suits someone who values clean architecture, performance, and uses AI tools wisely to move faster without compromising quality.<h3>&nbsp;Key Responsibilities</h3><ul><li>Design, build, and maintain high-performance React Native applications for iOS and Android.</li><li>Refactor and modernize legacy React Native or hybrid mobile codebases.</li><li>Implement reusable UI components using design systems (custom, NativeBase, Tamagui, or similar).</li><li>Collaborate closely with backend, product, and design teams to deliver ERP mobile modules.</li><li>Implement feature flags to enable controlled rollouts and A/B testing.</li><li>Work within a monorepo architecture (Nx, Turborepo, or similar).</li><li>Optimize app performance, startup time, and memory usage.</li><li>Ensure app quality through testing, monitoring, and production readiness.</li><li>Use AI-assisted development tools (e.g., Copilot, ChatGPT) to enhance productivity and code quality.</li></ul><h3>&nbsp;Requirements</h3><ul><li>4+ years of professional experience with React Native.</li><li>Strong knowledge of JavaScript / TypeScript and modern React patterns (Hooks, Context, State Management).</li><li>Experience upgrading or maintaining legacy React Native applications.</li><li>Familiarity with design systems and scalable component architectures.</li><li>Experience with feature flagging systems (e.g., LaunchDarkly, Firebase Remote Config, ConfigCat).</li><li>Solid understanding of mobile app performance, debugging, and platform differences (iOS / Android).</li><li>Experience with monorepo setups and modular application structures.</li><li>Proficient with Git and modern CI/CD workflows.</li><li>Comfortable leveraging AI tools for code assistance, testing, and documentation.</li></ul><h3>&nbsp;Nice to Have</h3><ul><li>Experience with Expo (managed or bare workflow).</li><li>Knowledge of native modules (Swift / Kotlin) or bridging.</li><li>Experience with mobile analytics and crash reporting tools.</li><li>Familiarity with automated testing (Jest, Detox, Maestro).</li></ul>

Senior React Native Developer

We are seeking a Key Account Manager in Dubai, UAE, with proven experience in the elevator and escalator industry.Work With PurposeAt Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.About the RoleThe Key Account Manager is responsible for managing the full sales cycle of Large Projects, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.ResponsibilitiesManage the complete process from offer stage to final handover, ensuring sales targets are metDrive customer acquisition, retention, and long‑term loyaltyExecute sales activities in alignment with business plans and internal proceduresLead initial customer engagements, negotiate NI contracts, and oversee documentation progressResolve customer issues promptly and maintain high levels of satisfactionBuild strong relationships with architects, builders, consultants, and developers to secure future NI opportunitiesManage collection activities in accordance with NI contract termsWhat Makes You a Great FitEntrepreneurial mindset with the ability to explore solutions from multiple perspectivesStrong team player who can motivate and align others toward shared goalsHardworking, resilient, and results‑drivenExcellent planning, prioritization, and time‑management skillsCommitment to continuous learning and self‑developmentQualificationsBachelor&rsquo;s degree in Engineering5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)Excellent interpersonal and communication skillsProficiency in MS Office; SAP and SharePoint experience is an advantageJob Type: Full-timePay: From AED25,000.00 per month

Key Account Manager – New Installations (Dubai, UAE)

Union Properties

Job Overview Union Properties PJSC, one of Dubai's premier real estate developers, is seeking an experienced and dedicated Corporate Counsellor to join our esteemed team. This role involves providing confidential counselling, psychological assessments, preventive mental health programs, crisis intervention, and advisory support to leadership and HR on workplace mental health matters. The objective is to enhance employee productivity, resilience, and overall organizational well-being. About Union Properties PJSC Established in 1987, Union Properties PJSC is a leading Dubai-based real estate developer with a rich history of shaping the city's skyline. We specialise in the development, investment, and management of residential, commercial, and mixed-use communities. Our portfolio includes iconic master-planned developments such as MotorCity, The Green Community, and Index Tower. We are committed to delivering integrated communities, sustainable assets, and long-term value. Our subsidiaries, including ServeU, The FITOUT, and Dubai Autodrome LLC, contribute to our reputation for excellence and innovation. Responsibilities &nbsp;Counselling Responsibilities&nbsp;• Provide confidential one-on-one counselling to employees for issues such as stress, anxiety, depression, burnout, relationship challenges, grief, and work-related concerns.Conduct psychological assessments and mental health evaluations as required.• Offer short-term therapy, guidance, and referrals for long-term treatment when necessary.• Manage crisis interventions, including emotional distress, trauma, or critical workplace incidents.&nbsp;Preventive &amp; Wellness Programs&nbsp;• Design and deliver mental health awareness programs, workshops, and training sessions.• Develop stress management, resilience, emotional intelligence, and work-life balance initiatives.• Support Employee Assistance Programs (EAP) and wellness frameworks.&nbsp;Organizational &amp; Advisory Support&nbsp;• Advise HR and leadership on mental health policies, workplace stressors, and psychosocial risks.• Assist in developing mental health policies, protocols, and return-to-work plans.• Provide insights on organizational culture, employee morale, and psychological safety (while maintaining confidentiality).&nbsp;Compliance &amp; Documentation&nbsp;• Maintain accurate and confidential records in compliance with ethical and legal standards.• Adhere to all professional, medical, and organizational codes of conduct.• Ensure compliance with mental health laws, data privacy, and workplace regulations. Qualifications &amp; Experience&nbsp;Educational Qualifications&nbsp;• For Counsellor/Psychologist: Master’s degree in Psychology / Counselling Psychology / Clinical Psychology• For Psychiatrist: MBBS with MD/DNB in Psychiatry• Valid license/registration with relevant professional or medical councils.&nbsp;Experience• 10+ years of relevant clinical or counselling experience (corporate experience preferred).• Prior experience in employee mental health, EAPs, or organizational settings is an advantage. &nbsp;

Corporate Counsellor

Rushabh Sealink Logestic Pvt Ltd

Role SummaryWe are looking for a proactive and organized Indoor Sales Executive to support business development through client coordination, follow-ups, and sales support related to freight forwarding and logistics services.&nbsp;Key Responsibilities<ul><li>Handle client inquiries, follow-ups, and coordination via calls and emails.</li><li>Support outdoor sales by managing quotations, proposals, and documentation.</li><li>Identify potential business opportunities from leads and existing customers.</li><li>Coordinate with operations teams to ensure timely and smooth shipment execution.</li><li>Maintain customer records, sales data, and MIS reports.</li><li>Strengthen relationships with existing customers to ensure repeat business.</li><li>Support marketing and sales initiatives to achieve overall business targets. &nbsp;</li></ul>Requirements &amp; Skills<ul><li>Minimum 1–2 years of experience in pure freight forwarding (UAE experience is mandatory).</li><li>Exposure to handling genuine Export / Import Sea Freight customers is required.</li><li>Excellent verbal and written communication skills.</li><li>Pleasing personality with strong coordination and customer-handling skills.</li><li>Working knowledge of freight forwarding, shipping, logistics, and supply chain processes.</li><li>Detail-oriented, organized, and capable of managing multiple tasks efficiently.</li></ul>

Indoor Sales Executive

Braxtone Group

<figure class="table"><table><tbody><tr><td>&nbsp;<ol><li>BRIEF DESCRIPTIONOF JOB FUNCTION</li></ol>&nbsp;The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivatedwith&nbsp;high&nbsp;levelsof&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;CallCentre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.&nbsp;<ol><li>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</li></ol>&nbsp;<ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td></tr><tr><td><ol><li>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</li></ol>&nbsp;<ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol>&nbsp;&nbsp;<ol><li>Targets</li></ol>&nbsp;Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.&nbsp;&nbsp;<ol><li>Commission&nbsp;or&nbsp;incentives</li></ol>Commissions or incentives&nbsp;to be agreed. Important notes:<ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul>&nbsp;<ol><li>Typical Working Conditions</li></ol>&nbsp;Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;weekWorking&nbsp;Timing is rotating&nbsp;shift.Work may&nbsp;require occasional weekend and/or evening work&nbsp;&nbsp;&nbsp;&nbsp;</td></tr></tbody></table></figure>

Customer Services Agent

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