customer assistance representative

Zue Pvt Ltd

Job Title: Customer Support Representative Location: Main Shahra-e-Faisal, Karachi Shift Timings: 07:00 PM to 04:00 AM PST Working Days: Monday to Friday Employment Type: Full Time and OnsitePosition Overview:Zue is seeking experienced and enthusiastic professionals with strong English communication skills and a solid background and prior experience in Virtual Assistance, CSR, Inbound and Outbound roles. The selected candidates will act as a crucial link between our company and its US-based customers/clients, ensuring their needs are met with efficiency and care.Key Responsibilities:<ul><li>Handle incoming customer calls with professionalism and empathy, addressing inquiries, concerns, and complaints effectively.</li><li>Provide accurate information and assistance to resolve issues, escalating complex matters when necessary.</li><li>Use company systems to access customer accounts, assist with online transactions, troubleshoot technical issues, and guide customers through web-based applications.</li><li>Promote and educate customers on self-service tools for improved efficiency.</li><li>Document customer interactions, issues, and resolutions accurately in the CRM system while maintaining organized records and generating reports when required.</li><li>Stay updated on company products, services, and policies to provide informed support.</li><li>Collaborate with colleagues and other departments to resolve customer issues and provide constructive feedback for continuous improvement.</li></ul>Requirements:<ul><li>Minimum 2 years of US customer service experience.</li><li>Bachelor&rsquo;s degree or A-Levels.</li><li>Proficiency in MS Office Suite.</li><li>Exceptional English communication skills (written and verbal).</li><li>Flexibility to work USA shift timings.</li></ul>Perks and Benefits:<ul><li>OPD and IPD Health facility for self, dependents, and parents</li><li>Life Insurance Coverage for self</li><li>Fuel Card for Male Employees</li><li>Free Pick &amp; Drop for Female Employees</li><li>In-House Gym Facility</li><li>Paid Leaves &amp; US Holidays</li><li>Referral Bonus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected, can you join us immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 07:00 PM to 04:00 AM PST (Night Shift)? </li></ul>Work Location: In person

Customer Support Representative

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

HSK Digitronix Technologies

Job DescriptionPosition: Customer Service representative Location: Gulshan-e-Iqbal, Karachi Employment Type: Full-Time Salary: 30,000 &ndash; 40,000 per month+ commission in dollars+ daily bonusesAbout the RoleWe are hiring for the position of Customer Service Representative The role involves interacting with clients, resolving inquiries, and improving overall customer satisfaction. Candidates must be confident, motivated, and ready to work in a fast-paced environment.Shift Options<ul><li>Females Shift: 6:00 PM &ndash; 1:00 AM</li><li>Males Shift: 6:00 PM &ndash; 3:00 AM</li></ul>Key Responsibilities<ul><li>Communicate with customers through calls/messages</li><li>Handle inquiries and provide accurate information</li><li>Maintain follow-ups and customer satisfaction</li><li>Update records and system data</li><li>Achieve daily and weekly performance targets</li></ul>Compensation<ul><li>Base Salary: 30,000 &ndash; 40,000 yearly</li><li>Commission: Performance-based, unlimited potential</li><li>Daily Bonuses: Based on performance &amp; attendance</li></ul>Qualifications<ul><li>Minimum education: Matric/Intermediate</li><li>Strong English communication skills are required for all candidates</li><li>Good interpersonal and customer-handling skills</li><li>Target-driven and motivated</li><li>Customer service/call center experience is a plus, but not mandatory</li></ul>Benefits<ul><li>UnPaid training</li><li>Daily bonuses &amp; monthly incentives</li><li>Career growth and promotion opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

customer service representative

S S Enterprises

We are looking for an experienced Customer Service Representative for US International Process to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Benefits:<ul><li>Paid one Leave</li></ul><ul><li>Paid training and development</li></ul><ul><li>Weekly and Monthly Incentives</li></ul>Requirement:Night Shift folks only!!<ul><li>Proven working experience as a Customer Service Representative, Cold Calling Expert, Call center Sales Representative and BPO background.</li><li>Proficiency in English</li></ul><ul><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to think strategically and to lead</li><li>Working knowledge of customer service software, databases and tools</li><li>Awareness of industry&rsquo;s latest technology trends and applications</li><li>Strong Customer/Client-facing and communication skills</li><li>Advanced troubleshooting and multi-tasking skills</li><li>Customer service orientation</li><li>Having experience in US Logistics will be a plus</li><li>Fresher, Intern can also apply</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;40,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li></ul>Work Location: In person

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Centogene GmbH

<div><h4 class="jobSectionHeader">Your Responsibilities</h4>
Job Overview: We are looking for a committed and proactive Customer Support Representative to join our team in UAE. The Customer Support Representative serves as the primary point of contact for clients, physicians, and partners regarding genetic testing services. Our primary focus is ensuring an exceptional customer experience at every stage of the process, from the initial contact to the resolution of any issues. The ideal candidate will be fluent in English. Previous experience in customer support, preferably in the fields of genetics, medicine, or pharmaceuticals, is required. 
Key Responsibilities: 
<ul><li>
Address and resolve customer inquiries through multiple channels (phone, email, chat, etc.), delivering outstanding service in every interaction.</li><li>
Manage cases in the CRM system, including ticket resolution and data logging.</li><li>
Coordinate with the logistics team for sample tracking, receipt confirmation, and shipment troubleshooting.</li><li>
Collaborate effectively with internal teams to ensure a seamless and satisfactory customer journey throughout the process.</li><li>
Gather and analyze customer feedback to identify opportunities for improving processes and services.</li></ul><h4 class="jobSectionHeader">
Your profile</h4>
Required Qualifications: 
<ul><li>
Previous experience in customer support, preferably in genetics, medicine, or pharmaceuticals.</li><li>
Strong communication skills and a clear customer-focused approach.</li><li>
Ability to thrive in a dynamic, multitasking environment.</li></ul>
Preferred Qualifications: 
<ul><li>
Familiarity with customer management systems or CRM tools. Experience in Dynamics will be valued.</li><li>
Previous experience working with customer portals will also be valued.</li><li>
Familiarity with Clinical / genetics test terminology.</li></ul><h4 class="jobSectionHeader">
Why us?</h4>
What We Offer: 
<ul><li>
A competitive salary package with additional benefits.</li><li>
Opportunities for career development and professional growth within the company.</li><li>
A collaborative and innovative work environment.</li><li>
The chance to make a significant impact in an innovative company within the healthcare industry.</li></ul><h4 class="jobSectionHeader">
About us</h4>
With employees from over 50 nations, CENTOGENE is a truly international company with offices is in Rostock, Berlin, Delhi, Boston, Valencia, Belgrade, and S&atilde;o Paulo.
We were born to help diagnostic patients with rare disease and today we evolved to help patients of all clinical specialties to make bold progress with guided solutions for physicians, their patients and pharma partners.</div>

Search 10000+ Customer assistance representative jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 customer assistance representative jobs NEAR_ME

Customer Support Representative

Chat Support Representative

customer service representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative