customer assistance representative

StudyWise

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 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
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 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
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 Schedule consultations with Visa Experts based on client needs and availability.
 
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 Serve as the first point of contact for clients seeking immigration advice.
 
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 Guide clients on required documents, timelines, and consultation procedures.
 
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 Relay relevant client information to advisors to ensure well-prepared meetings.
 
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 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
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 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
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 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
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 <li>
 Strong written communication and interpersonal skills.
 
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 Excellent multitasking and time management abilities.
 
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 Attention to detail and client-focused attitude.
 
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 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Kaizen Global (smc) pvt ltd

Job Opening: Customer Support Representative (CSR)Company: Kaizen Global Location: 6th Road, Rawalpindi Timings: 3 shifts from 8:00 AM &ndash; 4:00 PM | 4:00 PM - 12 AM | 12 AM - 8 AM (Apply only when you're comfortable in working any of the above shifts) Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is seeking a Customer Support Representative (CSR) to assist customers with our own project by handling inbound queries via phone calls and live chats. If you possess strong communication skills and a customer-first attitude, this opportunity is ideal for you.Responsibilities:<ul><li>Handle inbound customer queries professionally</li><li>Provide accurate information and timely resolutions</li><li>Record customer interactions and feedback</li><li>Coordinate with internal teams when needed</li><li>Maintain a positive and helpful attitude</li></ul>Requirements:<ul><li>Qualification: FA, FSC</li><li>Good communication &amp; writing skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now:Send your updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Digital Dost Pvt Limited

We&rsquo;re looking for a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will have strong communication skills, a problem-solving attitude, and a passion for helping customers. This is an excellent opportunity for someone looking to start their career in customer service and grow within a dynamic organization.Key Responsibilities:<ul><li>Handle inbound and outbound customer queries through calls, emails, or chat.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain detailed and organized records of customer interactions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li><li>Follow up on unresolved issues and ensure timely feedback.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (or equivalent qualification).</li><li>Up to 1 year of experience in a customer support or related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Basic computer proficiency (MS Office, CRM tools, etc.).</li><li>Positive attitude and ability to work in a team environment.</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

RestHero.io

Overview We are seeking a Customer Support Representative to assist customers with inquiries, troubleshoot issues, and provide outstanding service. You will handle customer interactions via phone, email, and chat while maintaining a high level of professionalism. Strong communication skills and experience with CRM tools like Salesforce or Zendesk are required. The role involves resolving customer concerns efficiently and contributing to service improvements. Join us to enhance customer satisfaction and support our growing client base. Responsibilities <ul><li>Handle customer inquiries via phone, email, and chat with professionalism.</li><li>Troubleshoot issues and provide timely resolutions.</li><li>Resolve customer concerns efficiently and contribute to service improvements.</li><li>Utilize CRM tools (e.g., Salesforce or Zendesk) to manage customer interactions and track issues.</li></ul> Qualifications <ul><li>Strong communication skills.</li><li>Experience with CRM tools like Salesforce or Zendesk.</li><li>Ability to resolve customer concerns efficiently and professionally.</li></ul> Job details <ul><li>Seniority level: Entry level</li><li>Employment type: Full-time</li><li>Job function: Customer Service</li><li>Industries: IT Services and IT Consulting</li></ul>

Customer Support Representative

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

mahir

Job Title: Customer Support &amp; Acquisition Representative Department: Home Maintenance Subscription Services Job Type: Full-time Location: LahoreJob OverviewWe are hiring a proactive Customer Support &amp; Acquisition Representative to join our home maintenance subscription team. This role involves customer handling, lead conversion, scheduling, and subscription management. Ideal for candidates with strong communication skills and hands-on customer support experience.Experience &amp; Requirements<ul><li>Experience: 6 months to 1 year (Customer Support / Sales / Call Centre preferred)</li><li>Strong verbal and written communication skills</li><li>Customer-focused and problem-solving mindset</li><li>Ability to multitask and coordinate with teams</li><li>Basic sales and follow-up skills</li></ul>*<ul><li>Why Join Us?</li><li>Professional growth opportunities</li><li>Supportive and fast-paced work environment</li><li>Exposure to sales, customer success, and operations</li><li>How to Apply</li></ul>Contact: 0301 -6169489 Email: hr@mrmahir.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support & Acquisition Representative

Zidello

Job Description:Zidello is looking for a confident and customer-focused Customer Support Representative to join our team. The ideal candidate should have prior experience in customer-facing roles and be comfortable handling both support and basic marketing-related tasks.Key Responsibilities:<ul><li>Handle incoming calls, messages, and customer inquiries professionally</li><li>Provide accurate information about company products</li><li>Follow up with clients and maintain customer records</li><li>Coordinate with internal teams to ensure smooth customer experience</li><li>Perform administrative support duties</li></ul>Requirements:<ul><li>Previous experience in receptionist, real estate, or life insurance roles preferred</li><li>Strong communication and interpersonal skills</li><li>Must be computer literate (email, basic software, CRM tools, etc.)</li><li>Professional attitude and problem-solving skills</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Competitive salary (based on experience)</li></ul>How to Apply:Interested candidates are encouraged to apply with their updated CV. Candidates can send their cv to zidelloecom@gmail.com with a subject line &ldquo; CSR APPLICATION&rdquo;Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

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