customer assistance representative

StayCierge

Job Title: Customer Support RepresentativeCompany: StayciergeLocation: Main Market Gulberg, LahoreJob Type: OnsiteWork Schedule:6 working days per week7 to 8 hours per daySalary &amp; Compensation:PKR 85,000 per monthAdditional KPI based bonus of 15 percent of the base salaryAbout Staycierge:Staycierge is a short term rental management and virtual assistance company providing 24 by 7 guest communication and operational support to Airbnb hosts and property managers worldwide.Job Description:We are looking for a reliable and detail oriented Customer Support Representative to handle guest communication and support tasks for short term rental properties. This role requires strong communication skills, problem solving ability, and a calm, professional approach when dealing with guests.Key Responsibilities:Respond to guest inquiries via chat and messaging platforms in a timely and professional mannerHandle check in, check out, and stay related questionsResolve guest issues and complaints efficiently while following company guidelinesCoordinate with internal teams for maintenance, cleaning, or urgent requestsMaintain accurate logs and follow up on unresolved issuesEnsure high guest satisfaction and positive reviewsRequirements:Excellent written and verbal English communication skillsStrong problem solving and multitasking abilitiesBasic computer skills and familiarity with online toolsAbility to work onsite in Gulberg, LahorePrior customer support or hospitality experience is a plus but not mandatoryWhat We Offer:Competitive salary with performance based bonusesStructured work environment with growth opportunitiesHands on experience in the global short term rental industryJob Type: Full-timePay: Rs80,000.00 - Rs85,000.00 per monthApplication Question(s):<ul><li>How does a message's tone make a difference and calm the guest? (Do not use GPT to write a response to this)</li></ul>Work Location: In person

Customer Support Representative

ASK Development

Job Title: Customer Care Representative Salary: 65,000 PKR Timings: 1:00 PM &ndash; 9:00 PM (Rotational Shifts)We are looking for a dedicated and professional Customer Care Representative to join our team. If you have strong communication skills and experience in handling customer or HR-related queries, this is a great opportunity for you!Job Responsibilities:<ul><li>Handle incoming calls at the Frontline HR Helpline Desk</li><li>Respond to and resolve employee queries across Pakistan</li><li>Maintain a professional and courteous tone in Urdu &amp; English</li><li>Accurately log, track, and follow up on employee concerns</li><li>Provide timely support and escalate cases when necessary</li></ul>Requirements:<ul><li>Prior experience in customer service, HR operations, or call center support (Mandatory)</li><li>Excellent communication skills in English and Urdu</li><li>Ability to multitask and work efficiently under pressure</li><li>Strong problem-solving skills and service-oriented attitude</li></ul>Education:<ul><li>Intermediate or Bachelor&rsquo;s degree</li><li>Fresh graduates are encouraged to appl</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer care Representative: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer care Representative

DS Marketing Agency

Client Support RepresentativeCompany: Digi Sparo Job Type: Full-Time Shift Timing: Evening &amp; Night Shifts (Rotational)About Digi SparoDigi Sparo is a growing digital solutions company committed to delivering exceptional customer experiences and innovative business support services. We value teamwork, professionalism, and continuous growth.Job SummaryDigi Sparo is seeking a motivated and customer-focused Client Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of client satisfaction. This role requires excellent communication skills and the ability to work evening and night shifts.Key Responsibilities<ul><li>Respond to client inquiries via phone, email, and chat in a professional manner</li><li>Resolve customer issues promptly while maintaining quality standards</li><li>Provide accurate information about products and services</li><li>Document customer interactions in the CRM system</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Maintain client satisfaction and build positive relationships</li><li>Meet performance metrics and service level targets</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>1+ year experience in customer service or client support (preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities</li><li>Basic computer proficiency</li><li>Ability to work evening and night shifts</li><li>Strong multitasking and time management skills</li></ul>Skills Required<ul><li>Active listening</li><li>Conflict resolution</li><li>Professional phone etiquette</li><li>Adaptability</li><li>Team collaboration</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience)</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>Work Schedule<ul><li>Evening Shift</li><li>Night Shift</li><li>Rotational schedule as required</li></ul>Equal Opportunity EmployerDigi Sparo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthWork Location: In person

Client Support Representative

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Think Higher Consultants

The Customer Support Representative is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Domino's

<div>Job Description 
 
DOMINO&rsquo;S PIZZA CSR 
Duties and Requirements 
The main Requirement for Domino&rsquo;s Pizza Customer Service Representative Applicants is to have a positive personality, a clear and highly energetic voice oriented. Customer Representatives need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges, and other related important information which will be related to customers whenever it is needed. 
Wage: $9.25/ hour 
 
Additional Information 
 
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile &quot;bricks&quot; with linoleum in some food process areas. Height of work surfaces is between 36&quot; and 4&quot;.
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting<ul><li>Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.</li><li>Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.</li><li>Cases are usually lifted from floor and stacked onto shelves up to 72&quot; high.</li></ul>
Carrying<ul><li>Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.</li><li>Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.</li><li>Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.</li></ul>
Pushing<ul><li>To move trays which are placed on dollies.</li><li>A stack of trays on a dolly is approximately 24&quot; - 30&quot; and requires a force of up to 7.5 pounds to push.</li><li>Trays may also be pulled.</li></ul>
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending<ul><li>Forward bending at the waist is necessary at the pizza assembly station.</li><li>Toe room is present, but workers are unable to flex their knees while standing at this station.</li><li>Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.</li><li>Forward bending is also present at the front counter and when stocking ingredients.</li></ul>
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching<ul><li>Reaching is performed continuously; up, down and forward.</li><li>Workers reach above 72&quot; occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.</li><li>Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.</li><li>Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.</li></ul>
Hand Tasks<ul><li>Eye-hand coordination is essential. Use of hands is continuous during the day.</li><li>Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.</li><li>Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.</li><li>Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.</li><li>Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.</li></ul>
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.</div>

Customer Service Rep (01169) - 1636 E 8 Mile

Community Phone

<div><ul><li>Community Phone</li></ul>
Community Phone is building the best phone for communities in America. We are your hair salon&rsquo;s business phone, how your auto-body shop texts you or gets appointments, your local government agency&rsquo;s operations line, and your mom&rsquo;s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the missing phone.
Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator&rsquo;s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate. 
 About the role
We are looking to expand our support team and are hiring Customer Support Representatives who love to delight our landline users. An advanced command of the English language is required for this role.<h1 class="jobSectionHeader">
 You will...</h1><ul><li>
Track customer concerns, identifying trends, and driving calls</li><li>
Work Cross-Functionally to remove customer obstacles</li><li>
Ensure every customer has an extraordinary experience</li><li>
Understand why customers wish to cancel and working on solutions to keep customers satisfied</li><li>
Listen for opportunities to Upsell our customers on additional products and services that will save them money and solve their issues</li></ul><h1 class="jobSectionHeader">
 You are...</h1><ul><li>
Calm Under Pressure, excellent at establishing rapport, and comfortable chatting with a variety of people</li><li>
Kind to your core</li><li>
Able to Adapt quickly to change</li><li>
Excellent in both Verbal and Written English Communication skills</li><li>
A Skilled Multitasker and Organizational by nature</li><li>
Experience with Zendesk, Hubspot or similar technology</li></ul> 
 Compensation:
We are hiring globally and paying $6/hour as a base salary with additional commission potential 
 Shifts:
Our shifts are US timezone based, we are open every day from 9 am EST to 9 pm EST, you can expect to work on weekends on a rotating basis<h1 class="jobSectionHeader"> 
 Community Phone Culture</h1>
Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 
Beyond the job description, here are some traits members of our team share: 
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles. 
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values. 
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers. 
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders. 
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products. 
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.</div>

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