customer business manager

Mars

<div>
 <strong>
  <strong>
   Job Description:
   <br/>
   <br/>
  </strong>
 </strong>
 Job Specification:
 <br/>
 <br/>
 Education &amp; Professional Qualification
 <br/>
 <br/>
 Graduate calibre, with experience in a blue chip FMCG/consumer products and customer
 <br/>
 <br/>
 development/field sales.
 <br/>
 <br/>
 Knowledge/Experience
 <br/>
 <br/>
 <ul>
  <li>
   Experience in customer development and demonstrated ability to work through others
   <br/>
   <br/>
  </li>
 </ul>
 in a resourceful and inspiring manner to deliver business results.
 <br/>
 <br/>
 <ul>
  <li>
   Strong track record of executing strategies that clearly measure the performance
   <br/>
   <br/>
  </li>
 </ul>
 against defined KPI&rsquo;s, taking action to address gaps and strive for continuous
 <br/>
 <br/>
 improvement.
 <br/>
 <br/>
 <ul>
  <li>
   Ability to challenge the status quo with a can do attitude and manage resources to
   <br/>
   <br/>
  </li>
 </ul>
 deliver business and customer objectives and deliver a strong mutual ROI.
 <br/>
 <br/>
 <ul>
  <li>
   Driven, self-reliant and resilient and able to respond and adapt to a fast moving, swiftly
   <br/>
   <br/>
  </li>
 </ul>
 changing environment.
 <br/>
 <br/>
 <ul>
  <li>
   Proven ability to build strong and influential relationships with key stakeholders across
   <br/>
   <br/>
  </li>
 </ul>
 a diverse customer base
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role will be responsible for delivering the channel/ customer KPI and ambitions and driving excellent execution and the physical availability of our brands in line with the overall field sales strategy. This role will be responsible for the day-to-day delivery of results by leading, developing and inspiring the merchandizing team and all stakeholders towards a high performance and delivery culture. The Modern Trade Account Manager will be responsible for the following areas, and will work across all MARS categories (Chocolate, Pet Food, Ice Cream) :
 <br/>
 <br/>
 <ul>
  <li>
   Co-ordination and line management of a team of merchandisers and sales representatives working across an allocated store territory to ensure delivery of their KPI&rsquo;s and work plans, specifically to ensure the delivery of world class execution of the following :
  </li>
  <li>
   Managing the forecast planning for Modern Trade Customers assigned in coordination with Demand Team.
  </li>
  <li>
   Manage the customer&rsquo;s profitability in the Segment in line with the Sales policies &amp; plans.
  </li>
  <li>
   Build customer networks and relations for the benefit of MARS business.
  </li>
  <li>
   Negotiating &amp; executing annual BDA contracts with customers HQ, and ensuring perfect compliance with plans.
  </li>
  <li>
   Achieving assigned targets associated to these plans.
  </li>
  <li>
   Delivering freshness targets &amp; zero returns. The territory of the Modern Trade Account Manager will include stores that are strategic to MARS business. Therefore, the modern trade account manager will be personally accountable for delivering the following strategic tasks:
  </li>
  <li>
   Negotiating promotional space and budgets
  </li>
  <li>
   Planning the implementation of big events &amp; activities and ensuring perfect execution, and owning the planning &amp; execution of any store specific activity for their stores
  </li>
  <li>
   Long term activity planning for the full quarter ahead P a g e | 3
  </li>
  <li>
   Tracking &amp; reporting their business performance and delivering quality quarterly business reviews internally &amp; externally with their store contacts &ndash; covering: EPOS review of category performance, MARS performance, competitor performance, business drivers/drainers &amp; opportunities for incremental growth going forward
  </li>
  <li>
   Identifying further opportunities in store on top of the head office &amp; store aligned business plans, and working with their field sales manager to deliver these to drive incremental results
  </li>
  <li>
   Creating a feedback/reporting loop between their stores and head office to ensure there is a regular flow of information and competitor insights back to head to office.
  </li>
  <li>
   Role modelling the behaviours as per Mars 5 Principles required from their team The Modern Trade Account Manager will have the support of FOTS merchandisers and Supervisors to support their appointed store territory and delivering the following execution tasks:
  </li>
  <li>
   Taking manual orders, checking stock levels, managing OOS&rsquo;s, activating bar codes at store level, following up on deliveries, owning the relationship between MARS and key personnel in store, ensuring implementation of planograms, managing personnel/administrative requirements of the merchandising team, and in some cases line management for merchandisers.
  </li>
  <li>
   Delivery and execution of co-packs, managing the follow up and execution of LPO&rsquo;s with the customer services team.
  </li>
  <li>
   Negotiating proper number of secondary displays for Mars products- Regular monitoring of shelve space and prices- Monitoring price indexes vs. competition; and correct in line with Mars strategy.
  </li>
  <li>
   Monitor competitors&rsquo; performance. Report immediately on any aspect of market, trade and product that could affect our business or could provide us with a business opportunity, and propose measures lead. This role requires good leadership and commercial capability including the ability to build, inspire, engage and motivate teams while consistently delivering results.
   <br/>
   <br/>
  </li>
 </ul>
 Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we&rsquo;re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
</div>


Modern Trade Customer Manager

NOMADs TECH

<p>We are looking for a results-driven <b>CRM Manager Female</b> to lead and manage our customer relationship management strategies. The ideal candidate will be responsible for improving customer engagement, retention, and overall customer experience through effective use of CRM tools and data analysis.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement CRM strategies to enhance customer acquisition, engagement, and retention</li><li>Handle inbound and outbound customer queries via calls, emails, and live chat.</li><li>Manage and optimize CRM systems (e.g., Salesforce, HubSpot, Zoho CRM)</li><li>Analyze customer data to identify trends, behaviors, and opportunities for growth</li><li>Design and execute email marketing campaigns, customer journeys, and automation workflows</li><li>Segment customer databases for targeted marketing and communication</li><li>Monitor campaign performance and generate reports with actionable insights</li><li>Collaborate with marketing, sales, and support teams to align customer strategies</li><li>Ensure data accuracy, integrity, and compliance with privacy regulations</li><li>Improve customer lifecycle management and customer satisfaction metrics</li><li>Train and guide team members on CRM best practices</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li><li>3&ndash;6 years of experience in CRM management or a similar role</li><li>Hands-on experience with CRM tools (Salesforce, HubSpot, Zoho, etc.)</li><li>Strong analytical skills and data-driven mindset</li><li>Experience with email marketing tools and automation platforms</li><li><b>Excellent communication and project management skills</b></li><li>Knowledge of customer journey mapping and segmentation strategies</li></ul><p><b>Preferred Skills:</b></p><ul><li><b>Excellent communication skills</b></li><li>Experience in B2B or SaaS industry</li><li>Familiarity with marketing analytics tools (Google Analytics, Power BI, etc.)</li><li>Understanding of customer retention strategies and loyalty programs</li><li>Basic knowledge of SQL or data analysis tools is a plus</li></ul><p><b>KPIs / Success Metrics:</b></p><ul><li>Customer retention rate</li><li>Customer lifetime value (CLV)</li><li>Conversion rates from CRM campaigns</li><li>Email open and click-through rates</li><li>Customer satisfaction (CSAT/NPS)</li></ul><p>Work Location: In person</p>

CRM Manager Female

Keeta

<div>
 <p>
  <strong>
   We&rsquo;re Hiring:
  </strong>
  <strong>
   Customer Service Manager of Business Process Innovation
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong and now in Middle East.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you passionate about revolutionizing customer service in the takeaway industry? Do you have a knack for designing seamless service journeys that cater to users, merchants, and riders alike? If so, we have an exciting opportunity for you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Output service rules for the takeaway industry, including the user side, merchant side and rider side, to ensure a balanced experience on all three sides.
  </li>
  <li>
   Design the whole chain service journey from AI customer service to manual customer service, including service routing, service layering, service risk control and etc..
  </li>
  <li>
   Design takeaway journeys and scenarios in line with Qatar customers' habits, and output applicable service processes, solutions and communication tactics.
  </li>
  <li>
   The design targets frontline customer service in the customer service center, ensuring that the process is clear, concise and easy to operate, and optimizing the process to improve customer service resolution.
  </li>
  <li>
   Analyze service data and customer voices, continuously discover user pain points, and feedback to business improvement to reduce the occurrence of problems.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Keeta?
  </strong>
 </p>
 <ul>
  <li>
   Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
  </li>
  <li>
   Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
  </li>
  <li>
   Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Understand the takeaway industry and the current market demand, know the service rules of customer, merchant and rider.
  </li>
  <li>
   Experienced in service process design, and have insignt in full service journey customer experience management
  </li>
  <li>
   Have strong data analysis ability, problem insight and communication and collaboration skills, clear thinking, can accurately recognize the problem and propose improvement programs.
  </li>
  <li>
   Have a sense of service, able to think customer-centered.
  </li>
  <li>
   Have rigorous and practical work attitude, strong sense of responsibility, can accept cross-country travel.
  </li>
  <li>
   Possess experience in the Middle Eastern market, with proficiency in Urdu, English/ Arabic.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Ready to make an impact? Apply now &amp; let&rsquo;s shape the future together!
 </p>
 <p>
  <strong>
   Location: Doha, Qatar
  </strong>
 </p>
 <p>
  Interested? Apply now
 </p>
</div>


Customer Service Manager of Business Process Innovation

Mondelēz International

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Are You Ready to Make It Happen at Mondel&emacr;z International?
  <br/>
  <br/>
 </strong>
 <strong>
  Join our Mission to Lead the Future of Snacking. Make It With Pride.
  <br/>
  <br/>
 </strong>
 <strong>
  How You Will Contribute
  <br/>
  <br/>
 </strong>
 You will:
 <br/>
 <br/>
 <ul>
  <li>
   Act as Mondelez interfaces with Key KSA customers, working on building a win-win strategic relationship that delivers on our profitable growth ambition.
  </li>
  <li>
   Strategically partner with customers to drive Mondelez category growth, executions, and share expansion.
  </li>
  <ul>
   <li>
    You lead a team of Sales Managers &amp; field sales representatives to ensure execution of the sales strategy and achievement of annual KPIs and targets.
   </li>
   <li>
    Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team.
   </li>
   <li>
    Create and manage an annual business unit plan to deliver agreed channel revenue KPI&rsquo;s and targets and provide reporting as required.
   </li>
   <li>
    Manage winning customer business relationships that facilitate &ldquo;best in industry&rdquo; execution of our categories.
   </li>
   <li>
    Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your region.
   </li>
   <li>
    Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan.
   </li>
   <li>
    Own &amp; Lead Customer-level forecasting &amp; investment management/tracking.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 A desire to drive your future and accelerate your career and the following experience and knowledge:
 <br/>
 <br/>
 <ul>
  <li>
   Considerable knowledge of market and routes-to-market in which Mondel&emacr;z International performs
  </li>
  <li>
   Experience in sales and managing a team of salespeople
  </li>
  <li>
   Strong organizational and analytical skills
  </li>
  <li>
   Excellent communication and interacting skills
  </li>
  <li>
   Solid knowledge of sales and negotiation processes
  </li>
  <li>
   Perseverance and attention to details
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More About This Role
  <br/>
  <br/>
 </strong>
 <strong>
  What you need to know about this position:
  <br/>
  <br/>
 </strong>
 To execute specific area objectives which deliver sustainable growth of sales via:
 <br/>
 <br/>
 Territory planning and organization
 <br/>
 <br/>
 Effective resource management
 <br/>
 <br/>
 Development and motivation of field forces
 <br/>
 <br/>
 <strong>
  What extra ingredients you will bring:
  <br/>
  <br/>
 </strong>
 High level of leadership with Team and Customers
 <br/>
 <br/>
 <strong>
  Education / Certifications:
  <br/>
  <br/>
 </strong>
 Minimum bachelor&rsquo;s degree
 <br/>
 <br/>
 <strong>
  Job specific requirements:
  <br/>
  <br/>
 </strong>
 Min 12 Years of Managing top FMCG Customers ideally in Multinational environment
 <br/>
 <br/>
 Min 5-6 years of experience in Saudi Market
 <br/>
 <br/>
 <strong>
  Travel requirements:
  <br/>
  <br/>
 </strong>
 Local Travel
 <br/>
 <br/>
 No Relocation support available
 <br/>
 <br/>
 <strong>
  Business Unit Summary
  <br/>
  <br/>
 </strong>
 Mondel&emacr;z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.
 <br/>
 <br/>
 Mondel&emacr;z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 <strong>
  Job Type
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 Field Sales
 <br/>
 <br/>
 Sales
</div>


National Customer Manager - Modern Trade

ASSA ABLOY Group

<div></div><div><div><b>An Amazing Career Opportunity for an End User Business Manager!!</b> (English and Arabic language mandatory)</div>
<div><b>
Location: </b><b>Saudi Arabia</b></div>
<div><b>
Job ID: 47228</b></div><br>
<div></div>
<div>
This role requires a knowledgeable and experienced business professional to work with a highly experienced business development team that is constantly driving an increase in HID Global&rsquo;s image and sales opportunities within the Top 150 private enterprises in selected industries per region.</div><br>
<div></div>
<div>
The qualified candidate will work with a highly experienced business development team that is constantly driving an increase in HID Global&rsquo;s image and sales opportunities within the Top 150 private enterprises in selected industries per region.</div><br>
<div></div>
<div><b>
Who are we?</b></div>
<div>
HID powers the trusted identities of the world&rsquo;s people, places, and things, allowing people to transact safely, work productively and travel freely.</div>
<div>
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo</div><br>
<div></div>
<div><b>
Physical Access Control Solutions (PACS):</b></div>
<div>
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.</div>
<div>
This is more than just a job &ndash; it&rsquo;s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.</div><br>
<div></div>
<div><b>
Essential Duties:</b></div><br>
<div></div>
<ul>
<li>Identify, prioritize, schedule, pursue, and deliver strategic Key End-user sales and project opportunities for target fulfillment.</li>
<li>Understand the business models and business priorities of the Key End-user accounts as it relates to security.</li>
<li>Build long term relationship through direct and indirect touch.</li>
<li>Advise and schedule the deployment of required Key End-user programs to address individual End-user needs.</li>
<li>Cooperate with and coordinate company internal vertical business development, consultant business teams and technical resources to effectively communicate the expansion / transition to future technology especially in emerging and new regions.</li>
<li>Provide educational/awareness briefings for End-users to reinforce HID Global&rsquo;s role as &ldquo;Trusted Advisor&rdquo;</li>
<li>Use of innovative marketing tools to nurture this relationship.</li>
<li>Orchestrate Key End-user seminars to better understand the required features &amp; functions of future technologies.</li>
<li>Deliver Key End-user presentations during &ldquo;face to face&rdquo; introductory meetings.</li>
<li>Attend applicable industry tradeshows, meetings and other HID internal and external events, especially with focus on speaking and presentation opportunity.</li></ul><br>
<div></div>
<div><b>
Primary Duties:</b></div><br>
<div></div>
<ul>
<li>Utilize CRM for opportunity creation, tracking and development for key accounts.</li>
<li>Make the knowledge available to HID sales and product marketing teams for planning and fulfillment purposes.</li>
<li>Expand and maintain a comprehensive database of key and named end-user accounts in regions that are under the supervision of team members and support team to build and maintain their database for team regions.</li>
<li>Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level and represent region&rsquo;s status, requirements and asks to larger PACS organization.</li>
<li>Provide timely and accurate monthly status report of group activities and progress using SFDC.</li>
<li>Cooperate with vertical marketing for end user focused tools: Development of whitepapers, brochures, web presence, speaker engagements, end user events, dedicated list procurement and lead nurturing.</li></ul><br>
<div></div>
<div><b>
Essential Qualifications:</b></div><br>
<div>
</div><ul><li>A Bachelor&rsquo;s degree in any area of applied engineering and minimum of 7+ years of related access control business management experience at global or regional level.</li>
<li>A professional track record of significant project experience and wins in any of the following verticals in the South African market is mandatory: Mining, Higher Education, Banking, Telecoms, Commercial Real Estate, Government, Health and Transportation.</li>
<li>Knowledge or experience in Physical Security in the markets of East, West and Anglo Southern Africa.</li>
<li>Knowledge of/exposure to HID Mobile Access and HID Origo Cloud Services.</li>
<li>Excellent communication, analytical and financial skills.</li>
<li>Strong leadership skills with cultural sensitivity and experience in influencing diverse teams.</li>
<li>Ability to think critically and creatively and to contribute in a team environment.</li>
<li>Ability to use internal and external tools to gather and interpret data.</li></ul><br>
<div></div>
<div><b>
Language Skills:</b></div>
<ul>
<li>Ability to effectively communicate in the English language verbally and in writing.</li>
<li>Ability to speak Arabic is required.
</li><li>Ability to read and interpret technical journals, specifications, international technical standards, etc.</li></ul><br>
<div></div>
<div><b>
Work Requirements:</b></div><br>
<div></div>
<ul>
<li>International travel required in the region hence employee must possess or can acquire a valid Passport and has the ability to travel.</li>
<li>Able for travel within all key growth regions in the MEA.</li></ul><br>
<div></div>
<div><b>
What we can offer you:</b></div>
<ul>
<li>Competitive salary and rewards package</li>
</ul><ul><li>Competitive benefits and annual leave offering, allowing for work-life balance</li>
</ul><ul><li>A vibrant, welcoming &amp; inclusive culture
</li><li>Extensive career development opportunities and resources to maximize your potential</li>
<li>To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds</li></ul><br>
<div></div>
<div><b>
Why apply?</b></div><br>
<div></div>
<ul>
<li><b>Empowerment:</b> You&rsquo;ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don&rsquo;t need to check all the boxes. If you have most of the skills and experience, we want you to apply.</li>
<li><b>Innovation:</b> You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
</li><li><b>Integrity:</b> You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.</li></ul><br>
<div></div>
<div>
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.</div><br>
<div></div>
<div>
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.</div><br>
<div></div>
<div>
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.</div><br>
<div></div>
<div><b>
We make it easier for people to get where they want to go!</b><br>
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go &ndash; without having to think about it.<br>
<br>
When you join our HID team, you&rsquo;ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You&rsquo;ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div>
<div>
 #LI-HIDGlobal</div></div>

End User Business Manager

<div></div><div><div><b>An Amazing Career Opportunity for an End User Business Manager!!</b> (English and Arabic language mandatory)</div>
<div><b>
Location: Dubai, </b><b>Saudi Arabia</b></div>
<div><b>
Job ID: 47228</b></div><br>
<div></div>
<div>
This role requires a knowledgeable and experienced business professional to work with a highly experienced business development team that is constantly driving an increase in HID Global&rsquo;s image and sales opportunities within the Top 150 private enterprises in selected industries per region.</div><br>
<div></div>
<div>
The qualified candidate will work with a highly experienced business development team that is constantly driving an increase in HID Global&rsquo;s image and sales opportunities within the Top 150 private enterprises in selected industries per region.</div><br>
<div></div>
<div><b>
Who are we?</b></div>
<div>
HID powers the trusted identities of the world&rsquo;s people, places, and things, allowing people to transact safely, work productively and travel freely.</div>
<div>
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo</div><br>
<div></div>
<div><b>
Physical Access Control Solutions (PACS):</b></div>
<div>
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.</div>
<div>
This is more than just a job &ndash; it&rsquo;s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.</div><br>
<div></div>
<div><b>
Essential Duties:</b></div><br>
<div></div>
<ul>
<li>Identify, prioritize, schedule, pursue, and deliver strategic Key End-user sales and project opportunities for target fulfillment.</li>
<li>Understand the business models and business priorities of the Key End-user accounts as it relates to security.</li>
<li>Build long term relationship through direct and indirect touch.</li>
<li>Advise and schedule the deployment of required Key End-user programs to address individual End-user needs.</li>
<li>Cooperate with and coordinate company internal vertical business development, consultant business teams and technical resources to effectively communicate the expansion / transition to future technology especially in emerging and new regions.</li>
<li>Provide educational/awareness briefings for End-users to reinforce HID Global&rsquo;s role as &ldquo;Trusted Advisor&rdquo;</li>
<li>Use of innovative marketing tools to nurture this relationship.</li>
<li>Orchestrate Key End-user seminars to better understand the required features &amp; functions of future technologies.</li>
<li>Deliver Key End-user presentations during &ldquo;face to face&rdquo; introductory meetings.</li>
<li>Attend applicable industry tradeshows, meetings and other HID internal and external events, especially with focus on speaking and presentation opportunity.</li></ul><br>
<div></div>
<div><b>
Primary Duties:</b></div><br>
<div></div>
<ul>
<li>Utilize CRM for opportunity creation, tracking and development for key accounts.</li>
<li>Make the knowledge available to HID sales and product marketing teams for planning and fulfillment purposes.</li>
<li>Expand and maintain a comprehensive database of key and named end-user accounts in regions that are under the supervision of team members and support team to build and maintain their database for team regions.</li>
<li>Maintain a high degree of product knowledge, more on the spectrum/benefit/road map level and represent region&rsquo;s status, requirements and asks to larger PACS organization.</li>
<li>Provide timely and accurate monthly status report of group activities and progress using SFDC.</li>
<li>Cooperate with vertical marketing for end user focused tools: Development of whitepapers, brochures, web presence, speaker engagements, end user events, dedicated list procurement and lead nurturing.</li></ul><br>
<div></div>
<div><b>
Essential Qualifications:</b></div><br>
<div>
</div><ul><li>A Bachelor&rsquo;s degree in any area of applied engineering and minimum of 7+ years of related access control business management experience at global or regional level.</li>
<li>A professional track record of significant project experience and wins in any of the following verticals in the South African market is mandatory: Mining, Higher Education, Banking, Telecoms, Commercial Real Estate, Government, Health and Transportation.</li>
<li>Knowledge or experience in Physical Security in the markets of East, West and Anglo Southern Africa.</li>
<li>Knowledge of/exposure to HID Mobile Access and HID Origo Cloud Services.</li>
<li>Excellent communication, analytical and financial skills.</li>
<li>Strong leadership skills with cultural sensitivity and experience in influencing diverse teams.</li>
<li>Ability to think critically and creatively and to contribute in a team environment.</li>
<li>Ability to use internal and external tools to gather and interpret data.</li></ul><br>
<div></div>
<div><b>
Language Skills:</b></div>
<ul>
<li>Ability to effectively communicate in the English language verbally and in writing.</li>
<li>Ability to speak Arabic is required.
</li><li>Ability to read and interpret technical journals, specifications, international technical standards, etc.</li></ul><br>
<div></div>
<div><b>
Work Requirements:</b></div><br>
<div></div>
<ul>
<li>International travel required in the region hence employee must possess or can acquire a valid Passport and has the ability to travel.</li>
<li>Able for travel within all key growth regions in the MEA.</li></ul><br>
<div></div>
<div><b>
What we can offer you:</b></div>
<ul>
<li>Competitive salary and rewards package</li>
</ul><ul><li>Competitive benefits and annual leave offering, allowing for work-life balance</li>
</ul><ul><li>A vibrant, welcoming &amp; inclusive culture
</li><li>Extensive career development opportunities and resources to maximize your potential</li>
<li>To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds</li></ul><br>
<div></div>
<div><b>
Why apply?</b></div><br>
<div></div>
<ul>
<li><b>Empowerment:</b> You&rsquo;ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don&rsquo;t need to check all the boxes. If you have most of the skills and experience, we want you to apply.</li>
<li><b>Innovation:</b> You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
</li><li><b>Integrity:</b> You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.</li></ul><br>
<div></div>
<div>
HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.</div><br>
<div></div>
<div>
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.</div><br>
<div></div>
<div>
Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.</div><br>
<div></div>
<div><b>
We make it easier for people to get where they want to go!</b><br>
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go &ndash; without having to think about it.<br>
<br>
When you join our HID team, you&rsquo;ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You&rsquo;ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div>
<div>
 #LI-HIDGlobal</div></div>

McConkey Insurance & Benefits

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