customer business manager

Eila Solutions

<p>KEY RESPONSIBILITIES:</p><p>Minimum of five years of experience in pharmaceuticals, personal care, and Home care (PC&amp;HC), and Food raw materials.</p><p>Strong skills in supplier hunting, market research, and new business development.</p><p>Proficient in written and verbal communication, with excellent computer skills. Office)</p><p>Excellent market knowledge and customer penetration.</p><p>Prepare the Monthly Business Review for the Current Year/Fiscal Year (Supplier-wise, Product-wise, Customer-wise).</p><p>Annual Indenting Budget Preparation under the guidance of the concerned Business Manager and COO IRM.</p><p>PRE-REQUISITS.</p><p>Pleasant personality.</p><p>Education: Chemistry / Commercial background.</p><p>Package: Flexible.</p><p>Job Type: Full-time</p><p>Pay: Rs120,000.00 - Rs170,000.00 per month</p><p>Work Location: In person</p>

Business Manager - Indenting (FMCG)

Mars

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Job Description:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
This role will be responsible for delivering the channel/ customer KPI and ambitions and driving excellent execution and the physical availability of our brands in line with the overall field sales strategy. This role will be responsible for the day-to-day delivery of results by leading, developing and inspiring the merchandizing team and all stakeholders towards a high performance and delivery culture. The Modern Trade Account Manager will be responsible for the following areas, and will work across all MARS categories. &bull; Co-ordination and line management of a team of merchandisers and sales representatives working across an allocated store territory to ensure delivery of their KPI&rsquo;s and work plans, specifically to ensure the delivery of world class execution of the following : &bull; Managing the forecast planning for Modern Trade Customers assigned in coordination with Demand Team. &bull; Manage the customer&rsquo;s profitability in the Segment in line with the Sales policies &amp; plans. &bull; Build customer networks and relations for the benefit of MARS business. &bull; Negotiating &amp; executing annual BDA contracts with customers HQ, and ensuring perfect compliance with plans. &bull; Achieving assigned targets associated to these plans. &bull; Delivering freshness targets &amp; zero returns. The territory of the Modern Trade Account Manager will include stores that are strategic to MARS business. Therefore, the modern trade account manager will be personally accountable for delivering the following strategic tasks: &bull; Negotiating promotional space and budgets &bull; Planning the implementation of big events &amp; activities and ensuring perfect execution, and owning the planning &amp; execution of any store specific activity for their stores &bull; Long term activity planning for the full quarter ahead &bull; Tracking &amp; reporting their business performance and delivering quality quarterly business reviews internally &amp; externally with their store contacts &ndash; covering: EPOS review of category performance, MARS performance, competitor performance, business drivers/drainers &amp; opportunities for incremental growth going forward &bull; Identifying further opportunities in store on top of the head office &amp; store aligned business plans, and working with their field sales manager to deliver these to drive incremental results &bull; Creating a feedback/reporting loop between their stores and head office to ensure there is a regular flow of information and competitor insights back to head to office. &bull; Role modelling the behaviours as per Mars 5 Principles required from their team The Modern Trade Account Manager will have the support of FOTS merchandisers and Supervisors to support their appointed store territory and delivering the following execution tasks: &bull; Taking manual orders, checking stock levels, managing OOS&rsquo;s, activating bar codes at store level, following up on deliveries, owning the relationship between MARS and key personnel in store, ensuring implementation of planograms, managing personnel/administrative requirements of the merchandising team, and in some cases line management for merchandisers. &bull; Delivery and execution of co-packs, managing the follow up and execution of LPO&rsquo;s with the customer services team. &bull; Negotiating proper number of secondary displays for Mars products- Regular monitoring of shelve space and prices- Monitoring price indexes vs. competition; and correct in line with Mars strategy. &bull; Monitor competitors&rsquo; performance. Report immediately on any aspect of market, trade and product that could affect our business or could provide us with a business opportunity, and propose measures lead. This role requires good leadership and commercial capability including the ability to build, inspire, engage and motivate teams while consistently delivering results.</p><p></p><p>
#LI-LY1</p></div><p></p>

Modern Trade Customer Manager

Danone

<div>About the job
<p>
We are seeking a CBM Broker Wholesale &ndash; West Region to drive sales strategies to <b>grow Danone business</b> at assigned customer or within categories at assigned customer. Be the key touch-point with the broker partner across assigned territory to support the sell-in of Danone products. <b>Understand customer / broker business needs</b> and build short and long-term strategies that support those customer goals while achieving company sales targets and financial expectations. <b>Support </b>the development of customer/category plans in coordination with broker partners to advance the accessibility, availability, and activations in support of our portfolio. <b>Lead and coordinate cross-functional company efforts with brokers / customers</b> (e.g., bring in category, shopper marketing, customer service, etc.) in order to accomplish customer plan.</p>
<p><b>
Key responsibilities:</b></p>
<ul>
<li><b>Build and execute the customer plan to grow the business</b>
<ul><li>Coordinate selling processes for the assigned territory for broker/customer/channel/category to close core voids and grow net sales</li>
<li>Gain a deep understanding of customer needs and priorities within covered categories (e.g., their KPIs: volume, distribution, category goals, etc.)</li>
<li>Deliver on ad hoc requests for additional sales needs regarding data pulls, presentation development, etc.</li>
<li>Support the improvement of forecasting through development and maintenance of monthly customer forecast templates (trade and volume templates)</li>
<li>Utilize syndicated, panel, or customer data to analyze the business, understand business trends, and provide a point of view on solutions</li>
<li>Track account-level performance and provide Broker or KAM with adjustment recommendations to manage trade plans</li>
</ul></li></ul><ul><li><b>Enhance relationship with Broker, Customer, and Danone</b>
<ul><li>Manage Acosta Sales Business Managers, Customer Managers and Business Managers Assistants on inputting sales plans, contracts, and promotional volumes into Kantar trade management system across all categories</li>
<li>Leverage internal resources (category leadership, customer planning, shopper marketing, etc.) to drive success at customer</li>
<li>Maintain ultimate responsibility for delivering expected trade spend (total customer plan) for each promo into trade management system</li>
<li>Execute annual calendar visits at customer with internal and external leadership</li>
<li>Manage Acosta Business Manager Assistants that own audit compliance at +95% accuracy</li>
</ul></li><li><b>Support broker sales teams with administrative tasks</b>
<ul><li>Review POs to ensure fill rate and on-time delivery of Danone products</li>
<li>Maintaining communication with internal supply chain/customer solutions stakeholders, customer supply chain contacts and/or buyers on fill rate and adjustments to POs</li>
<li>Provide support on contract development and new item form generation</li>
<li>Ensure deal actualization process</li>
<li>Assist with customer authorization grids</li>
<li>Drives collaboration with Acosta and deductions team for deduction resolution</li>
</ul></li></ul><ul><li><b>Provide Divisional Leadership with Quarterly updates</b>
<ul><li>Utilize customer data to monitor Year over Year changes in volume shipments</li>
<li>Summarize cause of change for key pack groups and retailers</li>
<li>Update team on changes to trade/promotional plan</li><br>
</ul></li></ul><p></p><p>The salary range for this position is $100k-145k USD. The exact salary offered will depend on several factors, including the candidate&rsquo;s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options. To give our employees flexibility, Danone is a hybrid work environment.</p>
About you
<p>
The ideal candidate will have:</p>
<ul>
<li>4 year business degree</li>
<li>5+ years customer facing sales experience</li>
<li>Strong organization skills</li>
<li>Understanding of trade systems/deduction management</li>
<li>Strong analytical skills and ability to analyze data</li>
<li>Proficient in Microsoft Office &ndash; Word, Excel, Powerpoint</li>
<li>Strong communication skills (written and verbal)</li>
<li>Strong, proven potential leadership skills</li>
<li>Willingness to travel as needed (~15%)</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Strong business management skills. Understand customer&rsquo;s promotional strategy, trade management, and forecasting.</li>
<li>Strong coaching and developing skills</li>
<li>Strong collaboration skills and ability to influence others to achieve goals</li>
</ul>About us
<p><b>
Life at Danone</b><br>
<br>
With approximately 5,000 employees and 13 production locations across the U.S., our vibrant culture and endless growth opportunities are just a couple of the reasons our employees call themselves &ldquo;Proud Danoners.&rdquo;<br>
<br>
Learn more about Life at Danone<br>
<br>
<b>Our Brands</b><br>
<br>
When you join us, you&rsquo;ll work with some of the best-known food and beverage brands in the world, including <b>Activia&reg;, DanActive&reg;, Danimals&reg;, Dannon&reg;, evian&reg;, Follow Your Heart&reg;, Happy Family&reg; Organics, International Delight&reg;, Light + Fit&reg;, Nutricia &reg;, Oikos&reg;, Silk&reg;, So Delicious&reg; Dairy Free, STōK&reg; Cold Brew Coffee &reg;, Too Good &amp; Co&trade;, and YoCrunch&reg;.</b><br>
<br>
<b>Our Purpose</b><br>
<br>
We&rsquo;re committed to making a positive impact on our world. Rooted in our mission to bring health through food to as many people as possible, we&rsquo;re proud to be the world&rsquo;s largest B Corp.<br>
<br>
Learn more about our mission.<br>
<br>
<b>Our Benefits</b><br>
<br>
Our commitment to making the world healthier starts with our employees.</p>
<ul>
<li><b>Physical Wellbeing:</b> We pay for the majority of your medical benefits &ndash; which include medical, dental and vision &ndash; with our competitive 80%/20% cost-sharing model.</li>
<li><b>Mental Wellbeing:</b> Danoners receive fitness discounts, unlimited flexible time off and hybrid work schedules. We also have a range of programs that support mental health and substance abuse.</li>
<li><b>Financial Support:</b> We offer a performance-based bonus, a 401(k) plan, tuition reimbursement, employee discount programs and voluntary perks.</li>
<li><b>Family Care:</b> We offer caretaker benefits, 18 weeks of parental bonding, fertility, surrogacy, adoption benefits and pet insurance.</li>
</ul>
<p>Learn more about our benefits.<br>
<br>
<b>Equal Opportunity Employer</b><br>
Danone North America is proud to be an Equal Opportunity employer. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial and/or local law. For our EEO policy statement and your EEO rights under law click here.<br>
<br>
#LI-NORAM</p>
<p>
#LI-REMOTE</p>
<p>
#LI-BL1<br>
<br>
California Data Privacy Law</p></div>

CBM, Broker Wholesale - West

Al-Futtaim

<div>
 <strong>
  Job Requisition ID:
 </strong>
 174632
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 <br/>
 <br/>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Customer Lifecycle Manager plays a vital role in driving customer engagement and ensuring great customer experiences throughout their journeys, especially in the UHNW, retail, and automotive finance sectors. The role requires developing and implementing lifecycle communication strategies, collaborating with lifestyle partnerships, and aligning communications with brand values and regulations. Success in this role involves a clear focus on increasing digital sales and overall customer value through meticulous planning, performance analysis, and execution of engagement strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 General
 <br/>
 <br/>
 <ul>
  <li>
   Develop and execute comprehensive lifecycle communication strategies from customer onboarding through retention to ensure a seamless customer experience.
  </li>
  <li>
   Partner with lifestyle alliances and partnership teams to effectively integrate offers into customer journeys and enhance value.
  </li>
  <li>
   Create and manage personalized communication flows tailored to enhance customer experience and support digital sales initiatives.
  </li>
  <li>
   Analyze lifecycle performance metrics to continuously optimize engagement strategies and improve customer satisfaction.
  </li>
  <li>
   Ensure all communications comply with both regulatory standards and brand guidelines to maintain consistency and integrity.
  </li>
  <li>
   Collaborate with cross-functional teams to share insights and build cohesive strategies for customer management and engagement.
  </li>
  <li>
   Drive initiatives to increase customer lifetime value by adopting customer-obsessed strategies and data-driven insights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated customer-obsessed mindset focused on maximizing customer lifetime value.
  </li>
  <li>
   Strong business acumen and the ability to drive measurable outcomes through targeted strategies.
  </li>
  <li>
   Expertise in creating personalized communication and enhancing customer engagement.
  </li>
  <li>
   Excellent collaboration skills with the ability to partner effectively with cross-functional teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Marketing, Business, or Communications.
  </li>
  <li>
   5+ years of experience in lifecycle management, CRM, or customer engagement roles.
  </li>
  <li>
   Demonstrated expertise in developing and executing customer communication strategies.
  </li>
  <li>
   Familiarity with lifestyle partnerships and financial services is advantageous.
   <br/>
   <br/>
  </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 <br/>
 <br/>
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 <strong>
  why
 </strong>
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 <br/>
 <br/>
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>


Customer Lifecycle Manager | Corporate Services | Financial Services

<div><p><b>COME JOIN THE WORLD'S MOST INTERNATIONAL COMPANY</b></p><p>
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE.</p><p>
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><p><b>
ABOUT THE ROLE</b></p><p>
The Regional Customer / Business Development Manager is responsible for driving DHL&rsquo;s commercial growth from Chinese and Southeast Asian businesses operating across the Middle East, North Africa, and Pakistan. The role provides strategic support to country sales teams to help them identify, win, and grow business across key industry sectors such as Construction, Energy, Engineering &amp; Manufacturing, Textiles &amp; Garments, Automotive, Technology, Life Sciences &amp; Healthcare, and E‑commerce.</p><p>
A core focus is to accelerate heavy‑weight Time Definite International (TDI) shipments, strengthen inbound and outbound e‑commerce volumes, and maintain healthy yields and profitability. The position builds a robust regional opportunity pipeline and converts high‑value prospects into new customers, while elevating DHL&rsquo;s visibility and influence within Chinese business communities across the region. This role also requires collaboration with other DHL Business Units when appropriate to offer customer the best overall supply chain solution.</p><div></div><p><b><br>
RESPONSIBILITES</b></p><div><ul><li>
Act as DHL&rsquo;s regional ambassador to Chinese and SE Asian companies; build strong relationships with economic zones, trade bodies, and business associations.</li><li>
Support and guide country sales teams in developing strategies and value propositions tailored to Chinese enterprises in multiple sectors.</li><li>
Provide industry expertise, market intelligence, and solution recommendations to strengthen sales effectiveness in all markets.</li><li>
Develop and maintain a high‑quality regional pipeline targeting high‑potential Chinese businesses; ensure strong conversion and revenue performance.</li><li>
Drive acquisition of competitor‑held accounts through structured prospecting and consultative selling.</li><li>
Deliver year‑on‑year growth in heavy‑weight TDI and e‑commerce volumes while managing profitability and pricing discipline.</li><li>
Work with country teams to ensure customer agreements, pricing guidelines, and yield expectations are consistently met.</li><li>
Build professional, trust‑based relationships with key decision makers at regional and country level.</li><li>
Attend and actively participate in China‑focused business events to strengthen the DHL brand.</li><li>
Ensure that all opportunities are pursued with a coordinated engagement approach that includes local, regional, and global stakeholders.</li><li>
Maintain accurate and timely pipeline entries, sales call updates, and performance reporting.</li><li>
Support countries in quickly securing business from prospects and converting self‑generated or referred leads.</li><li>
Monitor volume commitments, review performance, and initiate re‑negotiations where necessary.</li></ul></div><div></div><p><b><br>
REQUIREMENTS</b></p><ul><li>
Minimum 5 years of proven success in B2B sales or enterprise business development; logistics or express industry experience strongly preferred.</li><li>
Strong understanding of China‑related trade flows and Chinese business culture; fluency in English and Chinese required.</li><li>
Chinese National is a must</li><li>
Proven experience in complex selling environments and in engaging with senior‑level stakeholders.</li><li>
Strong commercial acumen, negotiation skills, and the ability to create customer‑centric solutions.</li><li>
Excellent communication skills, interpersonal skills, and ability to influence across multiple markets, cultures industry sectors selling to B2B as well B2C customers.</li><li>
Ability to operate under pressure in fast‑paced, time‑sensitive environments.</li><li>
University degree in Business or a related field.</li><li>
Strong achievement drive, initiative, networking capability, and commitment to customer service excellence</li></ul></div>

Regional Customer Manager - Chinese Business Development

CEMEX

<div><div><div><div><h2 class="jobSectionHeader"><b><i>Company Overview</i></b></h2>
</div><div><p><i>
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental &amp; vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at </i><i>www.cemexusa.com/careers</i><i>. For direct access to CEMEX Career Opportunities, visit us at </i><i>https://jobs.cemex.com/</i><i>.</i></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The Cement Small Business Sales Manager is responsible for overseeing multiple accounts across the US. These accounts are designated as small business due to purchasing 15K tons or less a year. This role interacts with the regional commercial cement teams, and multiple departments to ensure the small business customers receive superior customer service (i.e Credit, Sales Admin, Customer Care, Logistics, etc&hellip;). The purpose of this role is to develop relationships with prospective small business accounts as well as strengthen our relationships with our current small business portfolio. The role is tasked to increase revenue and reach targets set by management.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><ul><li>Increase revenue by reaching 100k tns of target</li>
<li>Establishing and maintaining relationships with small business customers and prospects</li>
<li>Maintaining and expanding the database (Portfolio) of current and potential customers</li>
<li>Providing an accurate volume forecast monthly</li>
<li>Assist Credit Department with collection efforts.
</li><li>Daily prospecting of potential market leads, cross-selling opportunities, up-selling opportunities, and sustainability efforts within CEMEX</li>
<li>Market Admixtures to small business customers.</li>
<li>Promote CEMEX&rsquo;s digital platform and onboard customers to CEMEX GO</li>
<li>Coordinate with logistics department to provide delivered service to customers.</li>
<li>Providing quotes, pricing updates, material changes, and logistical support with the customer</li>
<li>Meet weekly, monthly, and quarterly sales goals through strategic planning and regional initiative.</li>
<li>Coordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met (SLA)</li>
<li>Developing and accomplishing a region lead generation plan, meeting or exceeding weekly, monthly, quarterly, and annual targets</li>
<li>Coordinate with Logistics &amp; Customer Service for to bridge the gap with sales, and identify areas of opportunity on future customer prospects, potential jobs, and current projects.</li>
<li>Define, scope, and deploy tailored digital marketing for the potential markets</li>
<li>Identify opportunities to deliver product from a plant vs terminal .</li>
<li>Optimize cost to serve (Supply chain, logistics, order fulfillment)</li>
<li>Generate high premiums from this segment to capitalize on profit based on regional directive</li>
<li>Communication with Regional Leadership and sales management weekly, monthly, and Quarterly</li>
<li>Elevated focus on delivering Superior Customer Experience and Sustainability within Cemex while optimizing the Omni-Channel Experience</li>
<li>Providing customer intelligence data to the Commercial Strategy team on an annual basis.</li>
<li>Participating/ Leading training sessions, meetings, skill building and professional development classes</li>
<li>Be creative in the generation of leads<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
</div><div><ul><li>Possess a basic understanding of technology including Access, Excel, Word and Windows, Command data</li>
<li>3 years related sales experience preferred</li>
<li>Bachelor's degree preferred</li>
</ul><ul><li>Bachelor&rsquo;s degree or equivalent sales experience</li>
<li>4+ years&rsquo; experience in General Sales, Inside Sales or Outside Sales required</li>
<li>Experience building successful customer relationships and maximizing profit</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2>
</div><div><ul><li>Excel and SAP knowledge preferred.</li>
<li>Able to multi-task the activities with shifting priorities</li>
<li>Highly energetic and self-starter</li>
<li>Focus oriented individual</li>
<li>Decision-making, problem resolution and creative thinking skills</li>
<li>Strong interpersonal skills and respect for diversity</li>
<li>Attention to detail and time management.</li>
<li>Experience with CRM (Microsoft Dynamics 365 preferred)</li>
<li>Strong presence with excellent communication skills, written and oral.</li>
<li>Demonstrated ability to handle multiple tasks at one time.</li>
<li>Equipment Used/Software Needed.</li>
<li>Experience with MS Office 365 (Word, Excel, PowerPoint, Outlook).<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2>
</div><div><ul><li>Ability to work in open concept office environment</li>
<li>Some travel is required for Commercial meetings, trainings, and market visits.</li>
<li>Use of company telecommunications system and Mobile device is required to maximize customer prospecting opportunities and market conversations.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Requirements</b></h2>
</div><div><ul><li>Walking, sitting, lifting, pushing, pulling, and climbing to a significant degree</li>
<li>Heavy Work: Exerting up to 25 pounds of force occasionally, and/or up to to move objects</li>
<li>While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment</li>
</ul><ul><li>Requires walking, sitting, lifting, pushing, pulling, and climbing to a significant degree</li>
<li>Exerting up to 20 pounds of force occasionally, and/or up to to move objects</li>
<li>While performing the duties of this job, the employee is regularly required to talk and hear, in order to communicate to employees/visitors as well as function safely around heavy rolling equipment</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Legal Notices</b></h2>
</div><div><p>
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.</p><br>
<p></p>
<p>CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.</p><br>
<p></p>
<p>CEMEX is an E-Verify participating employer.</p><br>
<p></p>
<p>Arizona Smoke-Free Act. CEMEX complies with the State of Arizona&rsquo;s Smoke-Free Act (Arizona Revised Statutes &sect; 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.</p><br>
<p></p>
<p>
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (https://www.cemexusa.com/careers/life-at-cemex/benefits-well-being).
</p></div></div><div><div><h2 class="jobSectionHeader"><b>EEO Statement - En Espa&ntilde;ol</b></h2>
</div><div><p>
CEMEX es una instituci&oacute;n EEO/AA (igualdad de oportunidad/acci&oacute;n afirmativa) y no discrimina en base al sexo, edad, raza, color, religi&oacute;n, discapacidad f&iacute;sica o mental, credo, origen nacional, estatus veterano, orientaci&oacute;n sexual, informaci&oacute;n gen&eacute;tica, identidad de g&eacute;nero, o expresi&oacute;n de g&eacute;nero en los programas o actividades los cuales opera.</p></div></div></div></div>

Cement Small Business Manager

Pangaia

<div><p><b>Who we are</b></p><p>
PANGAIA exists to design a future where people and planet reconnect, through every product we create, the stories we tell, and every action we take. We fuse innovation, design, and purpose to responsibly deliver products and experiences that nurture well-being while ensuring minimal collective environmental footprint.</p><p>
We are a global collective: one heart, many creative minds. From designers to scientists, from storytellers to retailers, we unite to build a platform that brings meaningful innovation to life. We don&rsquo;t just sell products &mdash; we redefine their role: shifting from symbols of consumption to instruments for wellness, consciousness, and lasting positive impact.</p><p>
Our vision is simple: empower people to live more intelligently, beautifully, and responsibly through purposeful design, cutting-edge innovation, uncompromising quality, and a deeply connected community.</p><p><b>
The role</b></p><p>
We are looking for a strategic and hands-on <b>CRM &amp; Lifecycle Marketing Manager</b> to take full ownership of our customer engagement systems and campaigns. This role will lead the implementation of our CRM platform (Klaviyo), develop lead generation actions, build segmentation and lifecycle flows, and run end-to-end CRM campaigns across email and SMS. The ideal candidate is both data-driven and creatively attuned to our brand&rsquo;s voice and mission.</p><p><b>
Key Responsibilities</b></p><p><b>
System Implementation &amp; Optimisation</b></p><ul>
<li>
Lead the successful evolution of our Klaviyo platform across email, SMS and Whatsapp.</li>
<li>Define and optimise customer segmentation, tagging, and personalisation logic.</li>
<li>Ensure seamless integrations with e-commerce platforms, CDPs, and data sources.</li>
</ul><p><b>
Lead Generation</b></p><ul>
<li>
Develop and implement strategies to generate leads and grow our first-party database.</li>
<li>Partner with IT, retail and E-Commerce teams to ensure successful implementation of lead generation strategies.</li>
</ul><p><b>
Lifecycle Campaign Strategy &amp; Execution</b></p><ul>
<li>
Design and execute customer lifecycle journeys (welcome, nurture, retention, win-back, post-purchase, etc.).</li>
<li>Develop content calendars and automation logic tailored to key customer segments.</li>
<li>Collaborate with Creative and Brand teams to ensure campaign assets are brand-aligned and performance-driven.</li>
</ul><p><b>
Performance Monitoring &amp; Optimisation</b></p><ul>
<li>
Track campaign performance (CTR, open rates, conversions, revenue attribution).</li>
<li>Continuously optimise subject lines, send times, cadence, and creative based on A/B testing and data insights.</li>
<li>Build reporting dashboards to share performance with leadership regularly.</li>
</ul><p><b>
Team Interactions and Enablement</b></p><ul>
<li>
Build a strong partnership with Brand Marketing, UX and graphic design teams to develop best quality visual and copy content.</li>
<li>Develop scalable CRM processes, playbooks, and SOPs for future team members.</li>
<li>Establish targets, manage, mentor and develop future team members.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
8+ years of CRM and/or lifecycle marketing experience in DTC, preferably in fashion or lifestyle.</li>
<li>Proven experience deploying and managing Klaviyo or equivalent CRM platforms.</li>
<li>Strong understanding of customer segmentation, funnel behavior, and performance KPIs.</li>
<li>Creative sensibility with ability to craft brand-aligned messaging and journeys.</li>
<li>Comfortable working cross-functionally between ecom, brand, tech, and creative teams.</li>
<li>Data-savvy with a test-and-learn mindset.</li>
</ul><p></p><p><b>
Why Join Us?</b></p><p>
At PANGAIA, you will play a pivotal role in building a data-driven culture and a globally recognised responsible fashion brand at scale. You&rsquo;ll have the chance to work at the intersection of innovation, design, and purpose, creating impact beyond commerce while delivering meaningful returns to shareholders.</p><p>
By supporting both our e-commerce core and our growing retail footprint, your work will directly shape how we scale international, grow sales and how we optimise operations.</p><p>
If you are ready to shape the future of responsible fashion and lead one of our most important growth engines, we would love to hear from you.</p></div><p></p>

CRM Manager

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