customer care agent

Ivy Rehab Network

<div><p><b>State of Location:</b></p>
Florida<p></p><p><b>
Position Summary:</b></p><p></p>
At Ivy Rehab, we're &quot;All About the People&quot;! As a Patient Engagement Advocate (Healthcare Customer Care Agent), you will play a crucial role in our mission to help enable people to live their lives to the fullest.<p></p><p>
Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.</p><p></p><p><b>
Job Description:</b></p><p></p><div><div><div><div><div><p><b>
Assignment: </b>Temporary (90-Day Assignment) with Opportunity to Become Permanent
</p></div><div><p><b>Schedule:</b> Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST</p></div></div></div><div></div><p>
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.<br>
<br>
The<b> Patient Engagement Advocate </b>(Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.</p></div><p></p><div><p><b><br>
Your responsibilities will include:</b></p></div><div><ul><li><p>
Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.</p></li></ul></div><div><ul><li><p>
Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.</p></li></ul></div><div><ul><li><p>
Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.</p></li></ul></div><div><ul><li><p>
Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.</p></li></ul></div><div><ul><li><p>
Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.</p></li></ul></div><div><ul><li><p>
Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.</p></li></ul></div><div><ul><li><p>
Effectively inform and educate patients on insurance and about our financing/payment plan options.</p></li></ul></div><div><ul><li><p>
Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.</p></li></ul></div><div><ul><li><p>
Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.</p></li></ul></div></div><div><div><ul><li><p>
Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.</p></li></ul></div><div><ul><li><p>
May work in other channels such as outbound, email, chat, etc.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned.</p></li></ul></div><p></p><div><p><b><br>
To excel in this role, you should </b><b>possess</b><b>:</b></p></div><div><ul><li><p>
High School/GED or equivalent; College degree is preferable</p></li></ul></div><div><ul><li><p>
Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps</p></li><li><p>
Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.</p></li><li><p>
Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency &lt;50 ms; and Packet Loss &lt;2%</p></li><li><p>
Preferred typing aptitude of 50-70 WPM.</p></li></ul></div><div><ul><li><p>
Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)</p></li></ul></div><div><ul><li><p>
Demonstrated tenure in previous positions of at least 2-3 years</p></li></ul></div><div><ul><li><p>
Must have a dedicated, quiet workspace at home (with a door) to work without distractions</p></li></ul></div><div><ul><li><p>
Must be able to provide a reliable high-speed internet connection for remote work</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills and the ability to effectively engage with patients</p></li></ul></div><div><ul><li><p>
Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)</p></li></ul></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Ability to work in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Must be technically savvy, with demonstrated experience working with multiple systems and apps</p></li></ul></div><p></p><div><p><b>
We welcome you to apply if you </b><b>hold</b><b> the following attributes:</b></p></div><div><ul><li><p>
Good listener</p></li></ul></div><div><ul><li><p>
Collaborative and team player</p></li></ul></div></div><div><div><ul><li><p>
Ability to display caring attitude and be empathetic</p></li></ul></div><div><ul><li><p>
Multi-task-carry on engaging conversation while following proper protocols for information capture</p></li></ul></div><div><ul><li><p>
Receptivity to coaching as well as understanding your strengths and opportunities for development</p></li></ul></div><p></p><div><p><b><br>
Why choose Ivy</b><b>?</b></p></div><div><ul><li><p><b>
Best Employer:</b> A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.</p></li></ul></div><div><ul><li><p><b>
Exceeding Expectations:</b> Deliver best-in-class care and witness exceptional patient outcomes.</p></li></ul></div><div><ul><li><p><b>
Exceptional Partnerships: </b>Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.</p></li></ul></div><div><ul><li><p><b>
Empowering Values:</b> Live by values that prioritize teamwork, growth, and serving others.</p></li></ul><p></p><p><i>
#LI-remote</i></p><p><i>
#LI-ST1</i></p></div></div><p></p><p><i>
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.</i></p><p></p><p>
ivyrehab.com</p></div><p></p>

Healthcare Customer Care Agent (Temp-to-Perm)

SmartStop Self Storage

<div><p><b><i>Think Outside the Box!</i></b></p>
<p>A company that embraces CHANGE while enhancing EVERYONE&rsquo;S journey.</p>
<p><b>About SmartStop Self Storage</b></p>
<p>SmartStop&reg; Self Storage is a diversified real estate company in the self-storage industry, operating in 22 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweek&rsquo;s Best Customer Service among Storage Center companies three years in a row 2021, 2022 &amp; 2023, Top Workplace of Orange County in 2022 and 2023, and Reputation&rsquo;s 800 Award in 2023. Come join a winning team!</p>
<p><i>Voted TOP WORKPLACE 2022 &amp; 2023 by the Orange County Register and our AMAZING employees!</i></p>
<p>Salary range: $16.00 to $18.00 per hour depending on experience
</p><p><b>Customer Experience Agent Job Summary</b></p>
<p>Reporting to the Call Center Director, the Customer Experience Agent manages customer escalation calls by identifying a customer&rsquo;s needs and providing solutions to their complaints and identifies ways to ensure customer satisfaction and retention.
</p><p>This job can be 100% remote after training.</p>
<p><b>Essential Job Functions and Responsibilities</b></p>
<ul><li>Addresses customer inquiries and provides service and support across all communication channels to include: telephone, email, online chat, or SMS.</li>
<li>Ensures that appropriate actions are taken to resolve customers problems and concerns.</li>
<li>Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.</li>
<li>Uses extensive company and company product knowledge to answer and appropriately address inquiries.</li>
<li>Performs other related duties as necessary or assigned.</li>
</ul>
<p>If you love problem solving and helping customers and have excellent communication skills &ndash; this could be the job for you!</p>
<p><b>Qualifications Needed</b></p>
<ul><li>High school diploma or equivalent.</li>
<li>Customer service experience required.</li>
<li>Minimum 3+ years of self-storage management experience.</li>
<li>Excellent written and verbal communication skills including active listening.</li>
<li>Service-oriented and able to resolve customer grievances.</li>
<li>Excellent decision-making ability.</li>
<li>Strong problem-solving skills.</li>
<li>Proficient in computer skills with the ability to learn new software.</li>
<li>Knowledge of, or ability to learn, product, service, or area of customer service specialization.</li>
<li>Ability to function well in an often-stressful environment.</li>
</ul>
<p><b>Benefits</b></p>
<ul><li>Competitive salary</li>
<li>Medical, dental and vision insurance
</li><li>Life and Disability Insurances</li>
<li>Ample paid time off</li>
<li>Generous holiday schedule
</li><li>401(k) + matching with no waiting period</li>
<li>Employee assistance program</li>
<li>Paid employee referral program</li>
</ul>
<p><b>Diversity</b></p>
<p>SmartStop&reg; Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.</p>
<p><b><i>Lead Together!</i></b></p></div>

Customer Experience Agent

Strive BPO

<p>We are looking for a <b>Customer Verification Agent</b> to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.</p><p><b>Responsibilities:</b></p><ul><li>Handle customer inquiries via calls.</li><li>Assist customers with order-related queries.</li><li>Coordinate with customers with your experience.</li></ul><p><b>Requirements:</b></p><ul><li>Male\Female candidates will be preferred.</li><li>Must be located near Rawalpindi.</li><li>Strong communication and problem-solving skills with best organizational skills.</li><li>Having Experience at least (6 months - 1 year).</li></ul><p><b>What We Offer:</b></p><ul><li>Daily,weekly and monthly bonuses on top of basic salary.</li><li>Professional and friendly work environment</li><li>Training and skill development sessions</li></ul><p><b>Additional Information:</b></p><ul><li><b>Shift Timing:</b> 6:00 PM &ndash; 4:00 AM.</li><li><b>Walk-in Interviews are encouraged(5:00 PM - 12:00 PM)</b></li></ul><p><b>Work Location:</b></p><p><b>3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi</b></p><p>Call / WhatsApp: <b>0332-0070580</b></p><p>Work Location: In person</p>

CVA Hirings

BPO PLUS

<ul><li>Monitor and evaluate recorded and live customer interactions to ensure compliance with healthcare quality standards and organizational policies.</li><li>Assess call quality, accuracy of information provided, professionalism, communication skills, and adherence to established procedures.</li><li>Conduct regular quality audits of calls, emails, chats, and patient service interactions.</li><li>Identify service gaps, process deviations, and areas requiring improvement through detailed quality assessments.</li><li>Prepare quality evaluation reports and provide actionable feedback to call center agents and supervisors.</li><li>Ensure compliance with healthcare regulations, patient confidentiality requirements, and data privacy standards.</li><li>Analyze quality trends and performance metrics to identify recurring issues and recommend corrective actions.</li><li>Support the development and implementation of quality assurance processes, standards, and monitoring tools.</li><li>Collaborate with supervisors and trainers to address performance deficiencies and improve service quality.</li><li>Participate in calibration sessions to maintain consistency and accuracy in quality evaluations.</li><li>Track agent performance against quality benchmarks and key performance indicators (KPIs).</li><li>Conduct root cause analysis of patient complaints, service failures, and quality concerns.</li><li>Recommend process improvements to enhance patient experience, operational efficiency, and service delivery.</li><li>Maintain accurate records of quality assessments, findings, and improvement initiatives.</li><li>Provide coaching support and guidance to agents on communication skills, compliance requirements, and customer service best practices.</li><li>Monitor adherence to call scripts, workflows, appointment scheduling procedures, and healthcare service protocols.</li><li>Assist in developing quality scorecards, evaluation criteria, and performance monitoring frameworks.</li><li>Generate periodic quality reports for management highlighting trends, risks, and improvement opportunities.</li><li>Support internal audits, accreditation requirements, and quality compliance initiatives.</li><li>Ensure timely escalation of critical issues, compliance breaches, and patient safety concerns to relevant stakeholders.</li><li>Participate in training sessions and quality improvement projects to enhance overall call center performance.</li><li>Review customer feedback, satisfaction surveys, and complaint records to identify service improvement opportunities.</li><li>Work closely with operations teams to implement corrective and preventive actions based on quality findings.</li><li>Monitor consistency in patient communication to ensure a professional, empathetic, and patient-centered approach.</li><li>Contribute to continuous improvement initiatives aimed at increasing service quality, patient satisfaction, and operational excellence.</li></ul><p>Pay: QAR1.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Call Quality Assurance : 3 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Work Location: In person</p>

Call Quality Agent - Healthcare Sector

Jerry

<div>
 <strong>
  About The Opportunity
  <br/>
  <br/>
 </strong>
 Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
 <br/>
 <br/>
 We are looking for a
 <strong>
  Customer Support Agent
 </strong>
 to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
 <br/>
 <br/>
 <strong>
  How You Will Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to inbound calls from existing customers
  </li>
  <li>
   Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
  </li>
  <li>
   Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
  </li>
  <li>
   Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You can multitask and manage multiple competing priorities
  </li>
  <li>
   You are passionate about helping others
  </li>
  <li>
   Has 2+ years of experience working in a call center environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation And Perks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hourly wage: $19.00 - 21.00
  </li>
  <li>
   We will pay for your P&amp;C license (expected within 60 days after starting)
  </li>
  <li>
   Medical, dental, vision insurance, 401K match
  </li>
  <li>
   Ability to work remotely (we provide work equipment)
  </li>
  <li>
   Ongoing training and mentorship from our leadership team
  </li>
  <li>
   An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
  <br/>
  <br/>
 </strong>
 <em>
  While we appreciate your interest and application, only applicants under consideration will be contacted.
  <br/>
  <br/>
 </em>
 <em>
  Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
  <br/>
  <br/>
 </em>
 <em>
  Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at
 </em>
 <em>
  recruiting@jerry.ai
  <br/>
  <br/>
 </em>
 <em>
  The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
  <br/>
  <br/>
 </em>
 <em>
  We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
  <br/>
  <br/>
 </em>
 <strong>
  About Jerry.ai
  <br/>
  <br/>
 </strong>
 Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
 <br/>
 <br/>
 Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
 <br/>
 <br/>
 We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
 <br/>
 <br/>
 Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
 <br/>
 <br/>
 Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.
</div>


Remote Customer Support Agent (P&C)

Woodward, Inc.

<div><p>Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.</p><p></p><p>
We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.</p><p></p><p><b>
Woodward supports our members&rsquo; wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. </b>Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.</p><p></p><p><b>
LEVEL I</b></p><p>
Estimated annual base pay: $22.60(minimum) - $29.33(midpoint) - $36.06(maximum) Plus overtime</p><p><b>
LEVEL II</b></p><p>
 Estimated annual base pay: $25.00(minimum) - $32.21(midpoint) - $39.90(maximum) Plus overtime</p><p></p><p><b>
All levels are eligible for the following benefits:</b></p><ul><li>
All members included in annual cash bonus opportunity.</li><li>
401(k) match (4.5%)</li><li>
Annual Woodward stock contribution (5%)</li><li>
Tuition reimbursement and Training/Professional Development opportunities for all members</li><li>
12 paid holidays, including floating holidays.</li><li>
Industry leading medical, dental, and vision Insurance upon date of hire</li><li>
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.</li><li>
Paid parental leave.</li><li>
Adoption Assistance</li><li>
Employee Assistance Program, including mental health benefits.</li><li>
Member Life &amp; AD&amp;D / Long Term Disability / Member Optional Life</li><li>
Member referral bonus</li><li>
Spouse / Child Optional Life / Optional AD&amp;D / Healthcare and Dependent Care Flexible Spending</li><li>
Voluntary benefits, including:</li><li>
Home / Auto Insurance discounts</li><li>
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave</li></ul><p></p><p><b>
LEVEL I</b></p><p><b>
Key Responsibilities:</b></p><ul><li>
Respond to Customer Inquiries: Handle customer questions and issues via phone, email, customer portals, or chat following established procedures.</li><li>
Document Customer Interactions: Accurately record details of customer interactions and transactions.</li><li>
Provide Product Information: Supply customers with information about products and services based on current guidelines.</li><li>
Resolve Basic Issues: Address and resolve straightforward customer problems using predefined solutions.</li><li>
Follow up on Support Cases: Ensure timely follow-up with customers to confirm resolution and satisfaction.</li></ul><p></p><p><b>
Key Skills:</b></p><ul><li>
Communication: Effectively conveys information to customers through verbal and written channels.</li><li>
Active Listening: Pays close attention to customer needs and concerns to provide appropriate responses.</li><li>
Problem Resolution: Utilizes predefined procedures to resolve common customer issues efficiently.</li><li>
Product Knowledge: Demonstrates understanding of company products and services to assist customers accurately.</li><li>
Time Management: Manages work tasks efficiently to handle multiple customer inquiries within set timeframes.</li><li>
Technical Proficiency: Uses customer support software and basic computer applications proficiently.</li><li>
Attention to Detail: Ensures accuracy in data entry and information provided to customers.</li><li>
Team Collaboration: Works effectively with team members to achieve common support objectives.</li><li>
Empathy: Understands and responds to customer emotions to enhance service experience.</li><li>
Adaptability: Adjusts to new procedures and updates in a structured work environment.</li></ul><p></p><p><b>
LEVEL II</b></p><p><b>
Key Responsibilities:</b></p><ul><li>
Respond to Customer Inquiries: Handles customer questions and concerns through phone, email, customer portals, or chat, ensuring prompt and accurate assistance.</li><li>
Resolve Routine Issues: Diagnoses, assist in resolving, and escalate routine problems using established procedures and resources.</li><li>
Maintain Customer Records: Documents all customer interactions and transactions with attention to detail.</li><li>
Collaborate with Team Members: Works with fellow support representatives and other departments to provide seamless customer service.</li><li>
Adhere to Service Standards: Follows company policies and standardized procedures to uphold high quality support and compliance.</li></ul><p></p><p><b>
Key Skills:</b></p><ul><li>
Communication: Effectively exchanges clear and concise information with customers and team members.</li><li>
Problem Solving: Identifies and resolves common customer issues using established procedures.</li><li>
Time Management: Efficiently manages individual workload to meet service level agreements.</li><li>
Customer Service: Provides exceptional support to ensure high levels of customer satisfaction.</li><li>
Technical Proficiency: Utilizes customer support software and tools proficiently.</li><li>
Team Collaboration: Works cohesively within the team and coordinates with other related teams.</li><li>
Decision Making: Makes informed decisions based on standard guidelines with minimal supervision.</li><li>
Attention to Detail: Maintains accuracy in handling customer information and documentation.</li><li>
Procedural Compliance: Adheres to standardized procedures and practices consistently.</li><li>
Conflict Resolution: Manages and resolves straightforward customer disputes effectively.</li></ul><p></p><p><br>
</p><p>This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).</p><p></p><p>
Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.</p></div>

Customer Support Representative 1

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Healthcare Customer Care Agent (Temp-to-Perm)

Customer Experience Agent

Customer Experience Agent

CVA Hirings

Call Quality Agent - Healthcare Sector

Remote Customer Support Agent (P&C)

Customer Support Representative 1