customer care agent

Anydrive

<p><b>Customer Care Car Rental Agent</b></p><p><b>About Us:</b></p><p>Anydrive is a next-generation car rental company providing fully digital rentals with keyless access and door-to-door service. We are committed to delivering high-quality service, transparency, and an exceptional rental experience.</p><p><b>Job Summary:</b></p><p>We are seeking a motivated and customer-focused <b>Customer Care Rental Agent</b> to join our team. In this role, you will handle customer requests and communication throughout the rental journey, ensuring timely support, professional assistance, and excellent service delivery. The ideal candidate must have strong experience within the UAE car rental industry and a passion for customer care.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle all customer interactions via phone, WhatsApp, email, and other communication channels.</li><li>Ensure timely and effective handling of inquiries, complaints, rental support requests, extensions, tolls/fines, and insurance-related communication.</li><li>Manage customer escalations professionally while protecting company interests.</li><li>Support smooth coordination between customers and internal teams (operations, fleet, support).</li><li>Maintain accurate records of customer interactions and cases.</li><li>Ensure compliance with UAE regulations, rental policies, and company guidelines.</li><li>Contribute to continuous improvement of service processes and customer experience.</li><li>Prepare basic reports related to customer service performance and activities.</li></ul><p><b>Qualifications:</b></p><ul><li>Graduate / Secondary School or equivalent.</li><li>Minimum <b>2&ndash;3 years of experience as a Customer Care Specialist / Rental Agent in a UAE car rental company</b> (mandatory).</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Ability to handle pressure, multitask, and make sound decisions.</li><li>Customer-centric mindset with proactive approach and team-player attitude.</li><li>Excellent communication skills in English; Arabic and/or Russian is an advantage.</li><li>Flexible schedule &ndash; must be available for evenings, weekends, and on-call shifts if required.</li><li>Trustworthy, punctual, responsible, and detail-oriented.</li><li>Must be ready to join immediately.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Customer Care Car Rental Agent

Talos

<p>Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success?</p> <p>Talos360 is hiring a Customer Support Agent!</p> <p>In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you.</p> <p><strong>Position</strong>: Customer Support Agent</p> <p><strong>Location: </strong>Warrington (Easily accessible from the M62)</p> <p><strong>Salary:</strong> Up to £30,000 DOE + benefits</p> <p>Why join Talos360?</p> <p>Talos360 awards include:</p> <p>• 1st Best Workplace in Europe 2024 (medium category)</p> <p>• 1st Best Workplace in the UK 2024 (medium category)</p> <p>• 1st Best Workplace for Development 2024 (medium category)</p> <p>With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do.</p> <p>The Role:</p> <p>As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services.</p> <p>This Role Is Suited For:</p> <p>Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. </p> <p>If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!</p>

Customer Support Agent

Transcom

<p></p><div><div><div><div><div><div><div><div><div><div>Customer service representative - Back Office B2</div><div><p><b>
Location</b><b>: </b>Egypt, Cairo</p><p><b>
Job category</b><b>: </b>Customer Service Representative (CSR)</p><p><b>
Language</b><b>: </b>English</p></div><div><div><p><i>
 We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.</i></p><div><div><i>
Chat Agent Duties and Responsibilities</i></div></div><ul><li><i>
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.</i></li><li><i>
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.</i></li><li><i>
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.</i></li><li><i>
Maintain a high level of professionalism and customer service etiquette in all interactions.</i></li><li><i>
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.</i></li><li><i>
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.</i></li><li><i>
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.</i></li><li><i>
Collaborate with team members and other departments to ensure consistent and effective customer support.</i></li></ul></div></div></div></div></div></div></div></div></div></div></div><p></p>

Customer service representative - Back Office B2

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Hiring bonus</li>
<li>Health insurance contribution</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>401(k)</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b></div>
<div>As a Customer Relations Representative - State Farm Agent Team Member with Daniel Borden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.</div><div><br>
</div>
<div>We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Manage customer inquiries and resolve issues.</li>
<li>Maintain customer records and update information as needed.</li>
<li>Assist with customer retention strategies.</li>
<li>Coordinate with other departments to ensure customer satisfaction.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and problem-solving skills.</li>
<li>Experience in customer service preferred.</li>
<li>Ability to handle high-stress situations calmly.</li></ul></div></div>

Customer Relations Representative - State Farm Agent Team Member

<div><div><div><b>Benefits:</b></div>
<ul><li>Licensing paid by agency</li>
<li>Salary plus commission/bonus</li>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b></div>
<div>As a Customer Relations Representative - State Farm Agent Team Member with Ava Stewart - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.</div><div><br>
</div>
<div>We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Manage customer inquiries and resolve issues.</li>
<li>Maintain customer records and update information as needed.</li>
<li>Assist with customer retention strategies.</li>
<li>Coordinate with other departments to ensure customer satisfaction.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and problem-solving skills.</li>
<li>Experience in customer service preferred.</li>
<li>Ability to handle high-stress situations calmly.</li></ul></div></div><div></div>

Rosmetic

<p><b>FEMALE Call Center Agent &ndash; Rosmetic Medical Center</b></p><p><b>Key Responsibilities</b></p><ul><li>Handle <b>inbound calls</b> to book, confirm, and reschedule appointments</li><li>Answer patient inquiries regarding services, treatments, and clinic policies</li><li>Make <b>outbound calls</b> for appointment reminders, follow-ups, and client re-engagement</li><li>Promote current services, packages, and limited-time offers in a professional manner</li><li>Accurately update the <b>CRM system</b> with patient information and follow-up actions</li><li>Coordinate closely with the front desk, nurses, and doctors to ensure smooth patient flow</li><li>Maintain strict <b>patient confidentiality</b> and detailed call records</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1 year of call center or customer service experience</b></li></ul><p><i>(Healthcare or medical aesthetics experience is a strong advantage)</i></p><ul><li><b>Excellent spoken English</b> (additional languages are a plus)</li><li>Friendly, empathetic, and patient-focused communication style</li><li>Strong organizational skills and attention to detail</li><li>Ability to multitask in a fast-paced, client-focused environment</li></ul><p><b>What We Offer</b></p><ul><li>Work in a premium medical aesthetics environment</li><li>Supportive and professional team culture</li><li>Opportunities for growth within the clinic</li></ul><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Experience:</p><ul><li>medical call center agent: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Customer Service/Call Center Agent

Emenac Inc

<p>We are seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls, resolving issues, and providing product or service information to deliver exceptional customer experiences.</p><p>We have 3 shifts available.</p><ul><li>Australia 5am till 2pm</li><li>UK 2pm till 11pm</li><li>US 9pm till 6am</li><li>UK Travel 2pm till 11pm</li></ul><p><b>Key Responsibilities:</b></p><p>- Handle high-volume inbound and outbound customer calls in a fast-paced call center environment.</p><p>- Respond to customer inquiries, resolve issues, and provide product or service information in a timely and professional manner.</p><p>- Utilize strong problem-solving skills to troubleshoot and resolve customer complaints.</p><p>- Maintain accurate records of customer interactions, including call logs and issue resolutions.</p><p>- Meet or exceed performance metrics, including first-call resolution, customer satisfaction, and sales targets.</p><p>- Collaborate with internal teams, including sales, marketing, and technical support, to resolve customer issues and improve overall customer experience.</p><p>- Stay up-to-date on product or service knowledge to effectively communicate with customers.</p><p><b>Requirements:</b></p><p>- High school diploma or equivalent required; associate's or bachelor's degree preferred.</p><p>- 1-2 years of experience in a call center environment or customer service role.</p><p>- Excellent communication, problem-solving, and interpersonal skills.</p><p>- Strong attention to detail and ability to multitask.</p><p>- Ability to work in a fast-paced, dynamic environment.</p><p><b>What We Offer:</b></p><p>- Competitive hourly rate and benefits package.</p><p>- Opportunities for career growth and professional development.</p><p>- Collaborative and supportive work environment.</p><p>- Recognition and reward for outstanding performance.</p><p>Job Type: Full-time</p><p>Pay: Rs37,000.00 - Rs70,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>Conversational English (Required)</li></ul><p>Location:</p><ul><li>Raiwind (Required)</li></ul><p>Work Location: In person</p>

Call center Agent for Night shift

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Customer Care Car Rental Agent

Customer Support Agent

Customer service representative - Back Office B2

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service/Call Center Agent

Call center Agent for Night shift