customer care agent

The Wellness Lab

IMMEDIATE HIRING: SALES &amp; CUSTOMER CARE AGENT (Health Meals, Supplements, Slimming Treatments) Start: Immediate or Short Notice Only Languages: Arabic + English (Fluent) Bilingual Are you the kind of person who owns the entire sales process from start to finish&mdash;not someone who waits for instructions, not someone who watches the clock, but someone who lives for results?If yes, you might be exactly who we are looking for.ROLE OVERVIEWWe are hiring a Sales cum Customer Care Agent who can confidently sell:&#10004;Health meal plans &#10004; Dietary products &amp; supplements &#10004;Slimming treatments &amp; wellness packagesYou must be able to convert leads into paying customers, overcome price objections, communicate value, and differentiate our products from cheaper alternatives confidently.This role requires someone who takes full responsibility for their sales numbers no excuses, no delays, pure performance.KEY RESPONSIBILITIES<ul><li>Take full ownership of the ENTIRE sales cycle: lead &rarr; follow up &rarr; pitch &rarr; close &rarr; retention</li><li>Convert inbound and outbound leads into paid customers consistently</li><li>Confidently explain and sell meal plans, supplements, and slimming treatments</li><li>Handle objections like pricing, doubts, or competitor comparisons with ease</li><li>Analyze weekly/monthly sales data and adjust strategy proactively</li><li>Identify sales patterns, trends, and growth opportunities</li><li>Create customer segments and propose targeted promotions</li><li>Manage CRM, pipelines, follow-ups, and automated workflows</li><li>Train and uplift the performance of junior sales team members</li><li>Maintain a high level of product knowledge</li><li>(If not from the industry) research and learn the product science enough to speak confidently in interviews and client calls</li><li>Stay enthusiastic, driven, and motivated throughout the day</li><li>Work with urgency and accountability to hit weekly &amp; monthly quotas</li></ul>WHAT WE REQUIRE<ul><li>Strong Arabic + English communication</li><li>Proven experience in sales, customer care, telesales, call center, or related fields</li><li>Experience or interest in nutrition, wellness, supplements, slimming, or health</li><li>Ability to learn quickly and express product knowledge with confidence during the interview</li><li>A natural closer who does not get intimidated when a client says, &ldquo;The price is too high&rdquo;</li></ul>A person who DOES NOT:<ul><li>watch the clock</li><li>give excuses</li><li>wait for others to push them</li></ul>A person who DOES:<ul><li>take ownership</li><li>deliver results</li><li>think strategically</li><li>drive performance</li></ul>MANDATORY REQUIREMENTAll applicants must submit a VIDEO CV or a video sales pitch explaining:<ul><li>Your sales experience</li><li>How you handle objections</li><li>How you convince customers to buy premium products</li><li>Why YOU are the best fit for this role</li></ul>Applications without a video will NOT be considered.WHAT WE OFFER<ul><li>A fast-growing brand in health &amp; wellness</li><li>A performance-driven culture with real growth potential</li><li>Attractive salary + monthly incentives/commissions for high achievers</li></ul>HOW TO APPLYSend your:<ul><li>CV</li><li>Video Pitch</li><li>Earliest joining date</li></ul>to: HR@dietdelights.com.qaOnly apply if you are hungry for sales, motivated by targets, and ready to own the entire sales process like it&rsquo;s your business.Job Type: Full-timePay: QAR5,000.00 - QAR7,500.00 per monthLanguage:<ul><li>Arabic &amp; English (Required)</li></ul>

SALES & CUSTOMER CARE AGENT

AA Web Solutions Pvt Ltd

Are you ready to take on an exciting role with a leading name in the label industry? AA Labels, based in Peterborough, UK, is a renowned supplier of premium labels, catering to diverse customer needs across industries. From plain to printed labels, rolls to sheets, and a wide variety of shapes, sizes, and colors, we deliver tailored, innovative solutions that make us stand out in the market.We&rsquo;re looking for a proactive, customer-focused professional to join our Customer Care team. If you have excellent verbal and written English skills, a passion for delivering exceptional service, and at least two years of experience in a similar role, this could be the perfect opportunity for you! Experience dealing with UK customers would be a bonus.Why Join Us?&#9679; Be part of a fast-paced, customer-driven team that thrives on providing outstanding service.&#9679; Contribute to a growing industry leader with a strong reputation for quality and innovation.&#9679; Grow your career with training, support, and opportunities for progression.Key Responsibilities&#9679; Respond to customer inquiries, quotes, and orders across live chat, phone, and email, ensuring SLA compliance.&#9679; Provide tailored advice and recommendations to meet customer needs and exceed expectations.&#9679; Proactively upsell AA Labels&rsquo; products and services.&#9679; Build strong relationships with customers, ensuring every interaction is followed up in writing.&#9679; Drive sales growth through consultative approaches and quotation conversion.&#9679; Follow up on sample orders and quotations to maximize order conversions.&#9679; Support colleagues and ensure seamless team coverage during absences or peak times.&#9679; Manage and oversee customer complaints, returns, and artwork-related queries to ensure timely resolutions.&#9679; Track and monitor express orders to ensure customer satisfaction.What We&rsquo;re Looking For Knowledge&#9679; Strong mathematical understanding, including geometry and measurements.&#9679; Expertise in customer care and relationship management.&#9679; Consultative sales and quotation conversion techniques.(Knowledge of the label industry is a plus, but don&rsquo;t worry &ndash; we&rsquo;ll provide full training!)Skills&#9679; Exceptional verbal and written English communication.&#9679; Professional telephone presence and outstanding interpersonal skills.&#9679; Strong problem-solving abilities with a keen eye for detail.&#9679; Time management and multitasking in high-pressure situations.&#9679; IT proficiency, particularly in Microsoft Office (PowerPoint, Word, Outlook, Excel).Qualities&#9679; A positive &ldquo;can-do&rdquo; attitude and adaptability in dynamic environments.&#9679; Empathy and customer-focused problem-solving.&#9679; Ownership and accountability for seeing tasks through to completion.&#9679; Quick learner with the ability to apply technical knowledge effectively.Working Hours&#9679; 12:00 pm &ndash; 09:00 pm (Monday &ndash; Friday)&#9679; Adjusted for UK daylight saving hours.What&rsquo;s In It For You?&#9679; Potential to earn performance-related bonusesIf you&rsquo;re passionate about delivering exceptional customer experiences and are ready to take your career to the next level, we&rsquo;d love to hear from you!Apply now and become part of our journey to excellence.Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Baghbanpura: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Support: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Harbans Pura: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer Care in UK/USA Market: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Care Agent

Supportstraw Technologies Private Limited

Location: Remote (Work From Home) Working Days: 6 days a week (Monday-Sunday, with 1 rotational weekly off) Shift Timings: Any 9-hour shift between 8 AM - 9 PM ISTAbout the Company Datastraw Technologies partners with fast-growing D2C brands to help them communicate better with their customers. Our team supports brands by answering questions, solving concerns, and making sure every customer feels heard and valued.Role Overview We are hiring Female Customer Care Agents who enjoy talking to people, are patient, and can handle customer queries with confidence. You will assist customers across different online channels and ensure they receive clear and helpful responses.What You Will Do<ul><li>Respond to customer messages across WhatsApp, Instagram, Facebook, and other social media platforms.</li><li>Handle incoming and outgoing calls for order updates, simple queries, or follow-ups.</li><li>Respond to comments and chat messages in a polite, timely, and professional manner.</li><li>Accurately record customer information and conversation details in the CRM.</li><li>Work with internal teams and delivery partners to close customer issues faster.</li><li>Manage large volumes of customer interactions every day while staying accurate and calm.</li></ul>Who Can Apply<ul><li>Female candidates only with at least 3 months of experience in any customer support role.</li><li>Strong verbal and written communication skills in English and Hindi.</li><li>Able to remain calm during challenging interactions and handle customers with empathy.</li><li>Should have basic computer skills and a willingness to learn new tools.</li><li>Must have a personal laptop and reliable WI-FI internet connection.</li><li>Comfortable to work rotational shifts, including weekends or holidays as needed.</li></ul>Why Work With Datastraw?<ul><li>Paid training to understand tools, systems, and communication guidelines.</li><li>Growth opportunities based on performance and willingness to learn.</li><li>Chance to support well-known and rapidly growing D2C brands.</li><li>Supportive team environment that encourages learning and improvement.</li></ul>Job Types: Full-time, PermanentPay: &#8377;16,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Work from home</li></ul>Application Question(s):<ul><li>Do you have a personal laptop with a webcam and a high-speed broadband connection at home?</li><li>Are you willing to work on rotational shift structure?</li><li>Share an example of a time when you dealt with a difficult or emotional customer. What was the issue, and how did you manage the conversation?</li><li>Tell us about a situation where you had to coordinate with another team (logistics, product, or support) to resolve a customer&rsquo;s problem. What steps did you take?</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: Remote

Remote Customer Care Agent (Female)

adroitts

adroitts is a fast-growing IT solutions company that helps businesses adapt and grow in a continuously evolving market. Our tailor-made technological solutions are perfectly aligned to our client&rsquo;s business goals and objectives. we strive to be a long-term trusted and reliable partner for our customers organization to help overcome IT challenges. Our solutions, methodologies and implementations are designed with customer centric focus and customers ROI. We pride ourselves in our employees feeling welcomed, valued, and involved.Top 3 Hard Skills: <ul><li>Interaction Design</li><li>Component Driven Design</li><li>Information Architecture</li></ul>Daily Responsibilities:Job Responsibilities include but are not limited to:<ul><li>Partner with business to establish clear problem statements and measures of success for new customer care agent desktop interface.</li><li>Partner with customer care agents to fully understand their needs.</li><li>Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience.</li><li>Use Salesforce Lightning design system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently.</li><li>Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices.</li><li>When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience.</li><li>Work with technology team to determine feasibility and implementation timelines.</li><li>Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners</li><li>Must be highly innovative and inspire commitment to a higher standard.</li><li>Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions.</li><li>Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement.</li></ul>We are looking forward to hearing from you!Best,adroittsJob Type: ContractPay: $45.00 - $55.00 per hourWork Location: Remote

UX Designer

Talos

Do you have experience in a customer service role, helping clients solve problems and answer questions?Are you looking for a position with a company that's passionate about growth and development?Would you like to be part of a team at a company that's achieving record-breaking success? Talos360 is hiring a Customer Support Agent! In this role, you'll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this is the role for you. Position: Customer Support Agent Location: Warrington (Easily accessible from the M62) Salary: Up to £30,000 DOE + benefits Why join Talos360? Talos360 awards include: • 1st Best Workplace in Europe 2024 (medium category) • 1st Best Workplace in the UK 2024 (medium category) • 1st Best Workplace for Development 2024 (medium category) With modern offices featuring a fully stocked bar and a casual dress code, we promote a relaxed work atmosphere. Talos360 definitely stands out from the crowd. Our people-centric culture sets us apart; we strive for results while ensuring our people are at the forefront of everything we do. The Role: As a Customer Support Agent, you will be responsible for supporting our customers that use our technology platforms including Talos ATS and Talos Engage. You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat. You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services. This Role Is Suited For: Individuals experienced in business to business customer service, who have strong communication skills and enjoying using lots of different systems. Being able to multitask and solve problems is essential for our Customer Support Agent. If you're seeking success, aiming to make a difference, and want to be part of a growing, and developing business where you can thrive, apply now to be our Customer Support Agent! Let's see if we're a perfect match!

Customer Support Agent

CREDITCARE CREDIT MANAGEMENT LLC

WE'RE HIRING! &ndash; Senior Customer Service Agent Female (Sales)Location: Dubai, UAE Company: CreditCare Credit Management LLC Position: Full-time Salary: Up to AED 3,800/month Visa providedJob Description:We are looking for a motivated and experienced Senior Customer Service Agent (Sales) to join our growing team in Dubai. You will handle customer inquiries, promote credit and financial services, and help clients manage repayments or debt restructuring.Responsibilities:<ul><li>Handle inbound &amp; outbound calls for sales and customer support</li><li>Promote financial products &amp; close leads</li><li>Meet daily/weekly sales targets</li><li>Build and maintain strong customer relationships</li><li>Accurately update customer records in CRM</li><li>Provide high-quality customer service and resolve complaints</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Customer Service / Sales (preferably in finance or credit)</li><li>Strong English communication (Arabic is a plus)</li><li>Target-driven, team player, and confident negotiator</li><li>Familiar with UAE credit management practices is a bonus</li><li>Basic computer &amp; CRM software skills</li></ul>What We Offer:<ul><li>Salary up to AED 3,500/month (based on experience)</li><li>Employment visa provided</li><li>Sales incentives &amp; commissions</li><li>Health insurance (as per UAE law)</li><li>Growth opportunities in a professional environment</li></ul>Job Types: Full-time, PermanentPay: Up to AED3,500.00 per month

Customer Service Agent Female French Speaker

Horizon Auto Logistics

<div>Position Summary:
The Customer Service Agent is responsible for delivering outstanding customer service by interacting with customers to provide information in response to inquiries about products and services, handle and resolve complaints, ensure a positive customer experience and collaborate other functions to fine-tune customer experience and contribute to a high customer lifetime value.
Essential Duties and Responsibilities:<ul><li>
Answers phone calls, emails and chats per day from customers and identify the type of assistance the customer needs.</li><li>
Asks appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems.
</li><li>Researches complex issues across multiple databases and works with support resources to resolve customer issues and/or partner with others to resolve or escalate issues.
</li><li>Able to research complex issues across multiple databases.</li><li>
Calmly attempts to resolve and de-escalate any issues.</li><li>
Escalates calls to supervisor when necessary and appropriate.</li><li>
Responds to requests for assistance and/or possible processing of credit card authorizations</li><li>
Tracks call-related information for auditing and reporting purposes.</li><li>
Provides feedback reports on call issues related to downtime and/or training issues.
</li></ul>Direct Reports:
N/A
Requirements:<ul><li>
Education and/or Work Experience:
</li></ul><ul><li>High School Diploma or GED required, college degree preferred.</li><li>
Customer service experience a plus.</li><li>
Phone-related customer service a major plus.</li><li>
Familiarity with Microsoft Windows, Word, and Excel applications</li><li>
Bilingual Turkish and English.
</li><li>Competencies/Qualifications (Knowledge, Skills and Abilities):
</li></ul><ul><li>Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time.</li><li>
Ability to use phone and computer systems.</li><li>
Excellent oral and written communication skills.</li><li>
Strong listening/comprehension skills.</li><li>
Ability to stay composed and objective.</li><li>
Conversational, patient and confident, with a positive attitude.</li><li>
Other Condition:</li><li>
Ability to work overtime as needed
</li></ul>Click here to apply for the Customer Service Agent position</div>

Customer Service Agent

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