customer care agent

Sorenson Communications

<div><p><b>***** Must be fluent in American Sign Language (ASL). *****</b></p>
<p><b>
This position is open to candidates residing in all states with the exception of California, New Mexico, Colorado, and Arizona.</b></p><p><br>
<b>
Job Summary</b></p><br>
<p><b>
Customer Service Agents are responsible for answering calls through videophone from Sorenson personnel and customers nationwide. Duties include account management, giving basic customer support, troubleshooting, and providing training to customers on products and services to achieve a high-level of customer satisfaction.</b></p>
<p><b>
Company Summary</b></p>
<p><i>
Our Mission</i>&hellip;Harnessing the power of language, we connect diverse people and enrich the human experience.</p>
<p><i>
Our Vision</i>&hellip;To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.</p>
<p>
As one of the world&rsquo;s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.</p>
<p>
Sorenson&rsquo;s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.</p>
<p><b>
Essential Duties and Responsibilities</b></p>
<ul>
<li>Provide support to existing and potential customers with a range of answers to questions including but not limited to account, new product installation, and general questions.</li>
</ul><ul><li>Promote company products, features, and services.</li>
<li>Provide a friendly and supportive customer experience.</li>
<li>Resolve issues received through email, videophone, live chat, and other contact methods.</li>
<li>Provide support for the functionality and features of all applicable products and services.</li>
<li>Follow department policies and procedures.</li>
<li>Ensure compliance with FCC regulatory requirements related to the service.</li>
<li>Complete other duties and projects as assigned.</li>
</ul>
<p><b>Supervisory Responsibility</b><br>
This position has no supervisory responsibilities.</p>
<p><b>
Travel Requirements</b><br>
Less than 25%.</p>
<p><b>
Education</b><br>
Required: High School diploma or better</p>
<p><b>
Experience</b><br>
Minimum Years of Experience</p>
<p>
Description: 1 Customer Service or equivalent experience.</p>
<p><b>
Knowledge, Skills, and Abilities</b></p>
<ul>
<li><p>Must be fluent in American Sign Language (ASL).</p>
</li>
<li><p>Candidate must have professional and courteous phone and electronic communications presence.</p>
</li>
<li><p>Candidate must have the ability to write simple correspondence, the ability to effectively present information during one-on-one and small group situations with customers, clients, and other employees of the organization.</p>
</li>
<li><p>Good customer service and knowledge of principles and processes for providing customer services. This includes customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction.</p>
</li>
<li><p>Strong active listening skills, able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.</p>
</li>
<li><p>Able to complete work assignments independently or with minimal supervision and guidance.</p>
</li>
<li><p>Must be able to manage cases and time effectively.</p>
</li>
<li><p>Must be detail oriented and proficient at multitasking.</p>
</li>
<li><p>Strong adaptability and capacity to work in fast-paced environments.</p>
</li>
<li><p>Employees must have a solid basic comprehension and application with using computers in an MS Windows environment.</p>
</li>
<li><p>Must be able to type 45+ wpm.</p>
</li>
<li><p>Positive attitude, team player, good interpersonal communication skills, and able to work across company departments.</p>
</li>
</ul><p><b>Working Conditions and Physical Requirements</b></p>
<ul>
<li>Punctual and reliable attendance.</li>
<li>Ability to sit and/or stand at a desk and work with a computer for extended periods of time.</li>
<li>Ability to sign using ASL for extended periods of time.</li>
<li>Ability to lift and move equipment 30-50lbs.</li>
<li>Must be able to work during day, night, weekend, and holiday shifts. Flexibility with shifts is required.</li>
<li>At home employees require a high-speed internet connection and a confidential working space with a desk and chair.</li>
<li>Workstation must have an Ethernet connection.</li>
</ul>
<p><b>Disclaimer</b></p>
<p><b>
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.</b></p>
<p>
Apply today! www.sorenson.com/company/careers/ (http://www.sorenson.com/company/careers/)</p>
<p>
Equal Employment Opportunity:</p>
<p>
Sorenson Communications is an EOE, Disability/Age Employer.</p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Videophone Customer Care Agent, Tier 1 (Remote)

Al Farah Butchery & Gourmet

<p>We&rsquo;re Hiring: Call Center Agent &mdash; Abu Dhabi (Full-Time) Preferable Female<br/>Al Farah Gourmet &amp; Butchery is expanding and we&rsquo;re looking for a customer-obsessed Call Center Agent to join our team in Abu Dhabi. If you love food, move fast, and thrive on helping customers, we&rsquo;d love to meet you.<br/>What you&rsquo;ll do:<br/>Handle inbound calls, WhatsApp, and social inquiries; process orders accurately (butchery, gourmet retail, ready-to-cook, catering).<br/>Make courteous outbound follow-ups to confirm orders, collect feedback, and share new items &amp; seasonal boxes.Upsell/cross-sell (e.g., trays, sides, spices) and meet monthly conversion KPIs.<br/>Coordinate with branches, delivery, and kitchen for smooth, on-time dispatch.Log interactions in CRM; maintain daily reports and order trackers.<br/>Resolve issues professionally and escalate when needed.What you&rsquo;ll bring:1&ndash;3 years&rsquo; experience in call center/customer service (F&amp;B or retail preferred).<br/>Fluent Arabic &amp; English (spoken &amp; written).<br/>Strong phone etiquette, fast typing, and clear documentation.<br/>Comfortable with WhatsApp Business, CRM systems, and MS Excel/Google Sheets.<br/>Knowledge of Abu Dhabi areas &amp; delivery logistics is a plus.<br/>Flexible to work shifts/weekends/holidays when required.<br/>Valid residency (Iqama)<br/>Interested candidates can send their CVs to hr@alfarahbutchery.com</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,500.00 per month</p>

Call Center Representative

Debiopharm

<p><strong>Job Overview</strong><br /><br />Debiopharm is seeking a dedicated and articulate <strong>Chat Support Agent</strong> to join our growing team. This is a <strong>full-time</strong> position based in <strong>Virginia Beach, Virginia, United States</strong>. We are a forward-thinking organisation committed to delivering exceptional customer experiences. The ideal candidate will be a tech-savvy professional with a passion for helping others. In this role, you will be the first point of contact for our customers, providing timely and effective solutions via our live chat platform. The offered compensation for this role is between <strong>$25 and $35 USD per hour</strong>.<br /><br /><strong>Responsibilities</strong><br /><br />• Engage with customers in a professional and friendly manner through live chat to answer questions and resolve issues.<br />• Provide accurate, valid, and complete information by using the right methods and tools.<br />• Identify and assess customers' needs to achieve satisfaction.<br />• Troubleshoot product and service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution.<br />• Keep records of customer interactions and process customer accounts.<br />• Follow communication procedures, guidelines, and policies consistently.<br />• Collaborate with other team members and departments to optimise the customer experience.<br />• Provide feedback on the efficiency of the customer service process.<br /><br /><strong>Qualifications</strong><br /><br />• Proven experience in a customer support role, preferably as a chat support agent.<br />• Exceptional written communication and interpersonal skills in English.<br />• Strong typing skills with a high degree of accuracy.<br />• Familiarity with CRM systems and practices is advantageous.<br />• Excellent problem-solving skills and the ability to think on your feet.<br />• A patient and empathetic attitude towards customers.<br />• Ability to multitask, prioritise, and manage time effectively.<br />• A minimum of a high school diploma or equivalent is required.<br /><br /><strong>Benefits</strong><br /><br />• A competitive hourly wage and regular performance reviews.<br />• Comprehensive benefits package including health, dental, and vision plans.<br />• Generous paid time off and holiday allowance.<br />• Opportunities for continuous learning and professional growth.<br />• A positive, supportive, and collaborative company culture.</p>

CHAT SUPPORT AGENT

Vitacounseling

<h3>About the role</h3><p>We are looking for a dedicated Chat Support Agent to provide exceptional customer service and support to our clients. In this full-time remote role, you will manage a variety of customer inquiries through chat, ensuring that every interaction leaves a positive impression. As an integral part of our support team, your focus will be on resolving issues quickly and effectively while maintaining high levels of customer satisfaction.</p><h3>Key responsibilities</h3><ul><li>Respond promptly to customer inquiries via chat, ensuring timely and accurate communication.</li><li>Assist customers in navigating our website and services, providing clear instructions and guidance.</li><li>Troubleshoot and resolve customer issues, escalating to appropriate teams when necessary to ensure resolution.</li><li>Document and track customer interactions in our support ticketing system, maintaining detailed records of issues and resolutions.</li><li>Collaborate with team members to share best practices, improve processes, and enhance the overall customer experience.</li><li>Stay updated on product knowledge and company policies to effectively address customer concerns.</li></ul><h3>Requirements</h3><ul><li>Strong written communication skills, with the ability to convey information clearly and professionally in a chat format.</li><li>Excellent problem-solving skills and a proactive approach to customer support.</li><li>Ability to multitask and manage multiple customer conversations efficiently without sacrificing quality.</li><li>Familiarity with customer support tools and software, or a willingness to learn new technologies quickly.</li><li>A customer-centric attitude, with empathy and patience when dealing with diverse customer needs.</li><li>Basic computer proficiency and a reliable internet connection to support a remote work environment.</li></ul><h3>Nice to have</h3><ul><li>Previous experience in a customer service or support role, even in a non-chat format.</li><li>Exposure to online chat platforms or customer relationship management (CRM) software.</li><li>An understanding of common customer support metrics and performance indicators.</li><li>Ability to work flexible hours, including weekends or holidays as needed to support business needs.</li><li>A background in technology or an eagerness to learn about our products and services to better assist customers.</li></ul><h3>Why join us</h3><p>Joining our team means becoming part of a dynamic and supportive work environment that values each team member's contributions. We are committed to delivering outstanding customer service, and your role will be essential in achieving this goal. You will have opportunities for professional development and growth while working alongside passionate colleagues who are dedicated to excellence. Embrace the chance to make an impact and help shape the future of customer interaction with us.</p>

Chat Support Agent

Careersmountsinai

<p class="isSelectedEnd">We are seeking a professional and customer-focused <strong>Live Chat Support Agent</strong> to deliver exceptional online customer support. The ideal candidate is an excellent communicator with strong problem-solving skills who can manage multiple conversations while maintaining a high standard of service. You will play a key role in ensuring a seamless customer experience by providing accurate information, resolving inquiries efficiently, and representing our brand with professionalism.</p><h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries through live chat in a timely, accurate, and professional manner.</li><li>Assist customers with product information, account-related questions, order status, billing inquiries, and general support.</li><li>Resolve customer concerns by identifying solutions and following established service procedures.</li><li>Escalate technical or complex issues to the appropriate internal teams while ensuring timely follow-up.</li><li>Maintain accurate documentation of customer interactions within the CRM system.</li><li>Achieve and maintain key performance metrics, including response time, resolution rate, customer satisfaction, and quality standards.</li><li>Identify recurring customer issues and communicate improvement opportunities to management.</li><li>Stay informed about company products, services, policies, and updates to provide accurate guidance.</li></ul><h2>Qualifications</h2><ul><li>Previous experience in live chat, customer support, customer service, or a similar client-facing role.</li><li>Excellent written communication skills with strong grammar, spelling, and attention to detail.</li><li>Ability to multitask and manage multiple customer conversations simultaneously.</li><li>Strong analytical and problem-solving abilities.</li><li>Comfortable working with CRM platforms, live chat software, and other customer support tools.</li><li>Proficient in Microsoft Office or Google Workspace.</li><li>Ability to work independently while contributing effectively within a collaborative team environment.</li></ul><h2>Preferred Qualifications</h2><ul><li>Experience with platforms such as Zendesk, Intercom, Freshdesk, LiveChat, or similar customer service software.</li><li>Experience in e-commerce, SaaS, fintech, healthcare, or other customer-centric industries.</li><li>Familiarity with KPIs such as First Response Time (FRT), Customer Satisfaction (CSAT), Average Handling Time (AHT), and First Contact Resolution (FCR).</li></ul><h2>What We Offer</h2><ul><li>Competitive compensation package.</li><li>Professional development and ongoing training.</li><li>Career advancement opportunities within a growing organization.</li><li>Collaborative, inclusive, and performance-driven work environment.</li><li>Recognition and rewards for outstanding performance.</li></ul><h2>Who You Are</h2><p>You are customer-focused, detail-oriented, and thrive in a fast-paced environment. You communicate clearly, remain composed under pressure, and are committed to delivering exceptional service with every customer interaction. If you're passionate about creating positive customer experiences and continuously improving your skills, we'd like to hear from you.</p>

Live Chat Agent

Whatnot

<div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
<p>Phoenix, AZ</p>
</div><div><h2 class="jobSectionHeader"><b>Employment Type</b></h2>
<p>Full time</p>
</div><div><h2 class="jobSectionHeader"><b>Location Type</b></h2>
<p>Remote</p>
</div><div><h2 class="jobSectionHeader"><b>Department</b></h2>
<p>SupportCX Agents</p>
</div><div><h2 class="jobSectionHeader"><b>Compensation</b></h2>
<ul><li>$28.85 per hour &bull; Offers Equity</li>
</ul><div><p>The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.</p></div></div></div>
<br><div><div><h2 class="jobSectionHeader"><b>Join the Future of Commerce with Whatnot!</b></h2>
<p>Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.</p>
<p>As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.</p>
<p>We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.</p><br>
<h2 class="jobSectionHeader"><br>
<b>Role</b><b>
</b></h2><p>We're looking for current or former Whatnot sellers to join the team and support fellow sellers on the platform. Our Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving. As part of this Seller Customer Experience team, you will be a primary advocate for our seller community. You will help other resellers navigate the platform, resolve issues quickly, and grow their businesses on Whatnot. If something went wrong, you own making it right. You&rsquo;ll deeply understand the reseller grind, including the sourcing, listings, and shipping logistics, and be the person who makes it easier.</p>
<ul><li><p>Interact with sellers with a seller-first attitude, understanding the unique needs and pressures of running a resale business</p>
</li><li><p>Resolve seller issues regarding payments, payouts, order disputes, shipments, and platform questions with high quality and urgency</p>
</li><li><p>Become a deep expert in Whatnot's seller tools, policies, and processes to drive positive outcomes for the reseller community</p>
</li><li><p>Work cross-functionally with Trust &amp; Safety, Payments, and Product teams to troubleshoot and resolve complex seller escalations</p>
</li><li><p>Identify patterns in seller pain points and proactively surface opportunities to improve the seller experience</p><br>
</li></ul><h2 class="jobSectionHeader"><br>
<b>You</b><b>
</b></h2><p>People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.</p>
<p>As our next Seller Customer Experience Agent, you&rsquo;ll bring a seller's perspective and a service mindset. Here's what we're hoping to see in your background:</p>
<ul><li><p><b>Weekend availability required.</b></p>
</li><li><p>Active or former Whatnot seller.</p>
</li><li><p>Support experience handling email and/or chat, ideally supporting sellers or merchants, is a plus.</p>
</li><li><p>Hands-on understanding of reseller operations such as sourcing, listing, fulfillment, returns, and payouts.</p>
</li><li><p>Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus.</p>
</li><li><p>Familiarity with collectibles categories (trading cards, sneakers, vintage, etc.)</p>
</li><li><p>Proactive problem-solver and process-improver.</p>
</li><li><p>Bachelor's degree or college experience preferred.</p><br>
</li></ul><h2 class="jobSectionHeader"><br>
<b>Benefits</b><b>
</b></h2><ul><li><p>Generous Time off Policy</p>
</li><li><p>Health Insurance options including Medical, Dental, Vision</p>
</li><li><p>Work From Home Support</p>
<ul><li><p>Home office setup allowance</p>
</li><li><p>Monthly allowance for cell phone and internet</p>
</li></ul></li><li><p>Care benefits</p>
<ul><li><p>Monthly allowance for wellness</p>
</li><li><p>Annual allowance towards Childcare</p>
</li><li><p>Lifetime benefit for family planning, such as adoption or fertility expenses</p>
</li></ul></li><li><p>Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally</p>
</li><li><p>Monthly allowance to dogfood the app</p>
<ul><li><p>All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).</p>
</li></ul></li><li><p>Parental Leave</p>
<ul><li><p>16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.<br>
<br>
</p></li></ul></li></ul><h2 class="jobSectionHeader"><b>EOE</b></h2>
<p>Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.</p></div></div><p></p>

Customer Experience Agent, Seller

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $20.23 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p><b><br>
Depending on your airport size, you may also do the following:</b>
</p><ul><li>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions</li><li>
Assist international passengers through customs/immigration, including baggage recheck</li><li>
Deliver boarding passes, international flight documents and customs/immigration forms</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Full Time

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