customer care agent

Chic Homz 

Main Tasks:<ul><li>Respond to customer Inquiries on social media, WhatsApp and Phone calls &ldquo;both in Arabic &amp; English&rdquo;</li><li>Help customer with the best choices from the collection of items within the store</li><li>Place the order for customers upon need</li><li>Confirm orders &lsquo;details placed by customers and send to the relevant vendors to start manufacturing process</li><li>Follow-up order delivery with the vendor ensuring all SLAs is met</li><li>Get client feedback upon order delivery</li><li>Share the progress reports daily and update the system with orders&rsquo; status.</li><li>Assist customers in selecting furniture products that meet their preferences, budget and space requirements.</li><li>Upsell additional products or accessories to maximize sales opportunities and meet revenue targets.</li></ul>Requirements:<ul><li>BSc/BA in business administration or relevant field.</li><li>Two years&rsquo; experience in customer care experience or call center.</li><li>Handle calls and social media.</li><li>Previous experience in furniture is preferred.</li><li>Previous experience in Saudi customers is preferred.</li><li>Passionate to learn and gain new knowledge.</li><li>Motivated person.</li><li>Quick learner.</li><li>Can work on Microsoft Excel and Word.</li><li>Have high multi-tasking skills.</li><li>Have high communication skills.</li><li>Can handle aggressive customers, complains and VIP clients</li><li>Generate new orders and revenues.</li></ul>Work Location: Maadi.Interested candidate please send your resume to menna.mahmoud@chichomz.com with subject Customer care Agent.Job Type: Full-timeApplication Question(s):<ul><li>What is your current &amp; expected salary?</li></ul>Experience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>

Customer Care Agent

ifcondestion business tower, shamci society, karachi

Job Title: Customer Care Support Agent Department: Customer Service Reports to: Team Leader / Manager Work Schedule: Rotational Shifts (24/7 Operation), 6 days a weekJob Overview: We are seeking dedicated and well-spoken Customer Care Support Agents to join our dynamic 24/7 team. You will be the first point of contact for our customers, providing outstanding service and support. This role is critical in maintaining our company's reputation for excellence and ensuring a positive customer experience at all times.Key Responsibilities:&middot; Handle a high volume of inbound calls, emails, and chats in a professional and timely manner.&middot; Provide accurate information regarding products, services and company policies.&middot; Efficiently troubleshoot and resolve customer issues, complaints, and queries at the first point of contact whenever possible.&middot; Process forms, applications, and requests accurately using the company's CRM system.&middot; Identify and escalate priority issues to the relevant departments to ensure swift resolution.&middot; Maintain detailed and accurate records of all customer interactions and transactions.&middot; Meet or exceed individual performance targets related to call quality, customer satisfaction (CSAT), average handle time, and first-call resolution.&middot; Adhere to all company policies, scripts, and procedures.Required Qualifications and Skills:&middot; Excellent Command of the English Language: Must be well-spoken with clear articulation, a neutral accent, and impeccable grammar.&middot; Availability: Must be fully available to work rotational shifts, including nights.&middot; Customer Focus: A genuine passion for helping people and a strong customer-centric approach.&middot; Communication Skills: Exceptional active listening and verbal communication skills.&middot; Problem-Solving: Ability to think quickly, assess situations, and provide effective solutions.&middot; Resilience &amp; Composure: Ability to remain calm, patient, and professional under pressure, especially when dealing with difficult customers.&middot; Computer Literacy: Proficiency in using computers, navigating multiple software systems simultaneously, and basic typing skills.&middot; Team Player: Ability to work effectively both independently and as part of a team.&middot; Minimum Education: High school diploma or equivalent is required. A university degree is a plus.Preferred Experience:&middot; Previous experience in a call centre or customer-facing role is highly advantageous.&middot; Experience with CRM software (e.g., Salesforce, Zendesk) is a plus.What We Offer:&middot; Competitive salary and performance-based incentives.&middot; Comprehensive training and ongoing support.&middot; Opportunities for career growth and advancement.Location: KARACHI NEAR AIRPORTJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthLocation:<ul><li>Karachi Shahra-E-Faisal (Preferred)</li></ul>Work Location: In person

Customer Care Support Agent

Experts Communication

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent-Call Center

ayat group

Customer Service Call Center Agent (Emirati National Only)Position based in Sharjah with occasional travel to Dubai for on-site training and project updatesSalary: AED 8,000 per monthAbout the RoleWe are looking for a Customer Service Call Center Agent to join our team in Sharjah. This role is exclusively open to UAE Nationals with a background in customer service or call center roles, preferably within the real estate sector.The successful candidate will serve as a key point of contact for our post-sales clients, ensuring that inquiries are handled with professionalism, accuracy, and a customer-first mindset.Key Responsibilities<ul><li>Respond to customer inquiries related to real estate via phone.</li><li>Provide accurate and timely information to post-sale clients.</li><li>Maintain high standards of communication and customer satisfaction.</li><li>Support team members during their absence.</li></ul>Requirements<ul><li>Nationality: UAE Nationals only</li><li>Experience: 3&ndash;5 years in a customer service or call center role</li><li>Industry: Real estate experience is an advantage</li><li>Excellent verbal and written communication skills in English and Arabic</li><li>Ability to manage multiple tasks and work well under pressure</li><li>Strong interpersonal and problem-solving skills</li></ul>Ready to Apply? If you meet the above criteria and are passionate about delivering exceptional customer service, we&rsquo;d love to hear from you.Apply now and be part of a dynamic team shaping the future of real estate in the UAE!Job Type: Full-timePay: AED7,500.00 - AED8,000.00 per monthApplication Question(s):<ul><li>1. Are you a UAE National?</li><li>2. Do you have 3 to 5 years of experience in a customer service or call center role?</li></ul><ul><li>3. Do you have experience using CRM or call center systems (e.g., Freshdesk, Salesforce, Zendesk)?</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Application Deadline: 29/09/2025

Customer Service / Call Center Agent (UAE Nationals)

KiKxxl

<div>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
 
 
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
 
 
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
 
 
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.
<h1 class="jobSectionHeader">Deine Aufgaben</h1>
<ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul><h1 class="jobSectionHeader">Dein Profil</h1>
<ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul><h1 class="jobSectionHeader">Dein Gehalt</h1>
<ul><li>Basisgehalt: 1.300,- Euro (netto) / pro Monat (1.000 Euro Minimum + 100,- Euro Anwesenheitspr&auml;mie + je 100 Euro Fahrtkostenzuschuss / Essenszulage)</li>
<li>Du gestaltest deinen Bonus selbst: durchschnittlich 500,- Euro Bonus / Monat (weit &uuml;ber 1.000,- Euro m&ouml;glich)</li>
<li>Die Auszahlung erfolgt in Euro</li>
<li>Alle Arbeitsstunden werden bezahlt</li>
</ul><h1 class="jobSectionHeader">Wir bieten Dir attraktive Rahmenbedingungen</h1>
<ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul>Als Kundenberater:in in Sales-Projekten profitierst Du von attraktiven Benefits, wie 
 
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</div>

Customer Service Agent (m/w/d) in deutscher Sprache

PutzMeister Büroreinigung Düsseldorf

B&uuml;roMeister ekibine kat&#305;l! &#304;leti&#351;im becerilerin g&uuml;&ccedil;l&uuml;, yard&#305;msever ve insanlara en iyi hizmeti sunmay&#305; seviyorsan seni ar&#305;yoruz! B&uuml;roMeister, &ouml;zel ve ticari temizlik hizmetleri alan&#305;nda faaliyet g&ouml;steren ekibimiz i&ccedil;in Inbound M&uuml;&#351;teri Hizmetleri departman&#305;na tam zamanl&#305; bir ekip arkada&#351;&#305; ar&#305;yor. Her g&uuml;n farkl&#305; m&uuml;&#351;teri talepleriyle ilgilenecek, yeni m&uuml;&#351;terilerimizi memnuniyetle kar&#351;&#305;layacak ve mevcut m&uuml;&#351;terilerimize &ccedil;&ouml;z&uuml;m odakl&#305; destek sunacaks&#305;n. M&uuml;&#351;teri hizmetleri konusunda deneyim sahibiysen, empati yetene&#287;in kuvvetliyse, profesyonel bir duru&#351;a sahipsen ve g&uuml;venilir bir ki&#351;ili&#287;in varsa, seni tan&#305;mak i&ccedil;in sab&#305;rs&#305;zlan&#305;yoruz!Gereklilikler: &ndash; M&uuml;&#351;teri hizmetlerinde deneyim &ndash; Empatik ileti&#351;im yetene&#287;i &ndash; Almanca (ana dil veya ana dil seviyesinde), s&ouml;zl&uuml; ve yaz&#305;l&#305; &ndash; G&uuml;venilir ki&#351;ilik &ndash; Zaman dilimi, Almanya saatinden en fazla 2 saat farkl&#305; olmal&#305;G&ouml;revler: &ndash; E-posta bilet sistemi y&ouml;netimi &ndash; Telefon &ccedil;a&#287;r&#305;lar&#305;n&#305; yan&#305;tlama &ndash; M&uuml;&#351;teri dan&#305;&#351;manl&#305;&#287;&#305; &ndash; &#304;&#351; ortaklar&#305; ile yaz&#305;&#351;ma &ndash; Sat&#305;n alma taleplerini sisteme girme &ndash; &#350;ik&acirc;yet y&ouml;netimiBilgi: &ndash; Haftada 40 saat (yar&#305; zamanl&#305; m&uuml;mk&uuml;n de&#287;il) &ndash; Pazartesi &ndash; Cuma &ndash; Almanya saati ile 08:00 &ndash; 18:00 aras&#305;nda (iki vardiya) &ndash; Freelancer olarak &ccedil;al&#305;&#351;ma imkan&#305;&#304;lginizi &ccedil;ekti mi? O zaman bize Almanca olarak service@bueroreinigung-duesseldorf.de adresinden e-posta ile ula&#351;abilirsiniz.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Deneyim:<ul><li>customer service: 1 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>german (Zorunlu)</li></ul>

Customer Service Agent - 100% Remote

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Helpline Agent

Search 10000+ Customer care agent jobs near you this September. New roles added regularly across leading industries. Apply today.