customer care assistant

Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

Zachary Daniels

Customer Service Assistant - Willesden Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 basic salary + bonus + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Sales Assistant

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

Foresters Financial

Customer Service Assistant - Part time, 4 Month FTCBromley, Kent£12.21 per hour As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Your role will involve:<ul><li>Collation and dispatch of correspondence </li><li>Open and distribute customer correspondence </li><li>Filing, scanning and destruction of paper records </li></ul>What we require<ul><li>Previous office experience </li><li>Good computer skills </li><li>Good organisation skills </li><li>Strong attention to detail </li><li>Enthusiastic and adaptable </li><li>Good communication skills </li></ul>What we offer you<ul><li>£12.21 per hour </li><li>25 days (pro rata) holiday plus bank holidays </li><li>Contributory Pension scheme </li><li>Life cover </li></ul>Working hours are 3 hours a day Monday to Friday. This role will be to cover mornings start time is flexible but likely to be 11.30am. About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Customer Service Assistant - Part time, 4 Month FTC

AtWork Personnel | Charlotte East

<div>
 
 
 Job description:
 
 
 
 
 Operations and Customer Support Assistant
 
 
 
 
 Location:
 
 Charlotte, NC
 
 
 
 Salary:
 
 $50,000&ndash;$55,000 per year
 
 
 
 Schedule:
 
 Monday&ndash;Friday, 8:00 AM &ndash; 5:00 PM (1-hour lunch break)
 
 
 
 Travel:
 
 Occasional within North America
 
 
 
 Job Summary
 
 
 
 We are seeking a motivated and detail-oriented
 
 Operations
 
 /
 
 Customer Service Assistant
 
 to join our growing team. This full-time role offers a unique opportunity to work across logistics, customer service, and light technical tasks. You&rsquo;ll play an essential part in supporting daily operations, customer satisfaction, and team success while learning and growing with an innovative, international organization.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and coordinate daily logistics and shipping activities
 </li>
 <li>
 Maintain warehouse organization and inventory accuracy
 </li>
 <li>
 Perform light technical work, including basic wireless system repairs (training provided)
 </li>
 <li>
 Support customers using ERP and CRM systems
 </li>
 <li>
 Communicate effectively with customers and team members to ensure smooth operations
 </li>
 <li>
 Assist with administrative and operational tasks as needed
 </li>
 <li>
 Occasionally travel within North America to support company projects
 </li>
 <li>
 Adhere to company policies, safety standards, and procedures
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Proficiency in Microsoft Office (Word, Excel, Outlook)
 </li>
 <li>
 Strong organizational and listening skills
 </li>
 <li>
 Quick learner with the ability to adapt to new systems and processes
 </li>
 <li>
 Local to Charlotte, NC
 </li>
 <li>
 Reliable, self-motivated, and able to work independently and as part of a small team
 </li>
 <li>
 Positive, flexible, and customer-focused mindset
 </li>
 <li>
 Strong work ethic and desire to grow within the company
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary ($50,000&ndash;$55,000 per year)
 </li>
 <li>
 Training and career development opportunities
 </li>
 <li>
 Supportive and collaborative work environment
 </li>
 <li>
 Opportunity for growth within a rapidly expanding international company
 </li>
 </ul>
 
 
</div>

Operations and Customer Support Assistant

A busy and fast paced business with great benefits, and plenty of opportunities for career progression - join BSS as a Branch Assistant and share our success and good times with a hard-working, friendly bunch of people. The role: The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, the next picking orders or serving customers on the trade counter. You will provide a full sales service to our customers at the trade counter and on the phone. You will also be responsible for general warehouse duties. What we are looking for: When it comes to your existing skills and experience, personality is the first thing we look for. You will be given all the training and support needed to gain the technical skills. What we want is someone who is happy to chat to customers, quick to learn and used to working accurately at pace. You will have a "can do" attitude and be able to multitask whilst working at pace. A forklift licence and/or VDU skills would be an advantage. About us: BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

British Council

<div>Role Title
Customer Service Assistant (male and female)
Role Information
Role Type Pay Band Location Duration Reports to:
Hourly paid 40 SAR / hour Jeddah / Riyadh / Khobar Yearly contract (renewable) Customer Service Manager 
Role purpose
To provide support to Customer Service daily work in terms of supporting Customer Service,
acting as first contact point for the customers at the front office or call centre and reporting
feedback regularly for improvement. 
About us
The British Council is the UK&rsquo;s international organisation for cultural relations and educational
opportunities. We create friendly knowledge and understanding between the people of the UK
and other countries. We do this by making a positive contribution to the UK and the countries
we work with &ndash; changing lives by creating opportunities, building connections and engendering
trust.
We work with over 100 countries across the world in the fields of arts and culture, English
language, education and civil society. Each year we reach over 20 million people face-to-face
and more than 500 million people online, via broadcasts and publications. Founded in 1934, we
are a UK charity governed by Royal Charter and a UK public body. 
Geopolitical/SBU/Function overview:
Customer Service KSA is one of the busiest centres in the region, offering high quality teaching,
examinations and a range of other educational and cultural services. The main aim of this job is
to maintain regular communication with customers visiting the front office for any services and to
be responsible for some admin work related to placement test and registration period. 
Main opportunities/challenges for this role:
The British Council is open to customers from 9:00 to 21:00 from Saturday till Thursday.
The Customer Services Team work a range of shifts designed to meet customers&rsquo; needs
within these times and within operational constraints. On occasions, the post holder might
be required to work outside the standard working hours and during the weekend. 
Main Accountabilities: 
&middot; To ensure the smooth day-to-day running of practical aspects of the customer service by: -Photocopying material -To assist TC, exams and CS with display work -To help when necessary to give publicity materials -Keeping the waiting area tidy -Checking the waiting area equipment -Preparing the waiting area and placement tests area &middot; To deliver high standards of customer care by: -Welcoming the customers at the front office and help them to choose the correct option from the queuing system -Calls the waiting list customers -Monitore the waiting area -Directing customers to the placment test classes -Directing Customers enquiries to the right person -Assisting with queries as required -Phoning students to update them on information and services as well as running telephone surveys as requested. &middot; To help with placement testing setup by: -Preparing all rooms as required -Preparing the number cards -Storing tests in a tidy fashion &middot; Respond to all F2F, phone and emails enquiries in a positive and professional manner in accordance with the British Council Customer Service Standards and Policies, as outlined in the Customer Management Framework. &middot; Deliver Teaching Centre and Exams Department registration service enquiries and support in an efficient manner and in accordance with Teaching and Exams Quality Standards. These will help the English and Exams Team meet their ambitious targets. &middot; By following enquiry guidelines, ensure that where appropriate enquiries and feedback are passed on to the relevant British Council person and department. &middot; Refer to the Service Level Agreement to ensure they are clear on what is and what is not expected of them. &middot; Promote and cross sell BC products and services in a professional manner. &middot; Perform Call Centre and front office related administration and financial tasks in a timely manner to ensure smooth running of Call Centre operation
Key Relationships:
The customer service team represent the organisation to a wide range of our audiences,
including in excess of 15,000 individual teacher centre students (including adults, young
learners and their parents) and more than 30,000 examination candidates each year face to
face, as well as more than 35,000 enquiries by F2F, email or telephone each month. These
enquiries cover a range of needs including:
<ul><li>Information about our public, corporate, and Young Learner courses
</li></ul><ul><li>Information about our professional skills courses and workshops
</li></ul><ul><li>Information about the wide range of examinations we offer including IELTS, ESOL,
</li></ul>professional education and school exams. &middot; Requests for information about certification of degrees, qualifications etc &middot; Enquiries about partnerships or other relationships &middot; Assisting students to book placement tests &middot; Solving customer complaints In order to serve our external customers, customer service Agents work particularly closely with the Customer Service Team, Teaching Centre and Exams Departments. Due to the nature of the role they also work closely with our other Project teams.
Role Requirements:
Threshold requirements: Assessment stage
Passport requirements/
Right to work in country Valid &amp; transferable Iqama Saudi nationals are eligible to apply Shortlisting
Direct contact or
managing staff working
with children? Yes IF YES. Appropriate police check N/a
Notes
Person Specification: Assessment stage
Language requirements (DELETE IF NOT APPROPRIATE)
Minimum / essential Desirable Assessment Stage
<ul><li>Ability to communicate very well
</li></ul>in spoken and written English
and Arabic.
Shortlisting
Qualifications
Minimum / essential Desirable Assessment Stage
&sect; Minimum diploma or High school or
equivalent
Shortlisting
Role Specific Knowledge &amp; Experience
Minimum / essential Desirable Assessment Stage
&sect; Experience of dealing with customer
&ndash; One year minimum
Shortlisting 
British Council Core Skills Assessment Stage
&sect; Communicating and influencing (level 1)
&sect; Using technology (level 1) Shortlisting AND Interview
&sect; Managing accounts and partnerships (Level 1)
British Council Behaviours Assessment Stage
<ul><li>Connecting with others (essential)
</li></ul><ul><li>Working together (essential)
</li></ul><ul><li>Being accountable (essential)
</li></ul><ul><li>Making it happen (essential)
</li></ul><ul><li>Creating shared purpose (essential)
</li></ul><ul><li>Shaping the future (essential)</li></ul></div>

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