customer care assistant

Tuscarawas County Public Library

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at our Strasburg location.Position(s): Customer Service Assistant &ndash; StrasburgStatus: 15 hours per week (Part-Time)Salary: $14.50/hour plus paid holiday, vacation, and sick time.Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.Job Responsibilities: Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:<ul><li>Provides quality circulation, reference, and reader&rsquo;s advisory service to customers</li><li>May plan, prepare, present, and/or assist with library programs</li><li>Provides new customers with information about the Library; promotes Library information, services, and programs</li><li>Provides Mobile Services Support</li><li>May prepare and coordinate customer collections</li><li>Interprets customers&rsquo; needs and refers them appropriately</li><li>Assists with maintaining a clean and welcoming library environment</li></ul>Job Requirements:<ul><li>Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills</li><li>Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management</li><li>Comfortable with Mobile Technology: Tablets, E-readers, Laptop, Digital downloads</li></ul>-Interested persons should submit a completed job application along with three personal references through the online portal or directly to:Human Resources Specialisthumanresources@tusclibrary.orgTuscarawas County Public Library System121 Fair Avenue NWNew Philadelphia, OH 44663-No phone calls, please. Please reach out via email with any employment inquiries.--Job Type: Part-timePay: From $14.50 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Shift:<ul><li>Day shift</li><li>Evening shift</li><li>Morning shift</li></ul>Work Location: In person

Customer Service Assistant - Strasburg

Pickerington Public Library

Location: Pickerington Public LibraryReports to: Manager as assignedNon-exempt part-time position: 20 hours a weekCompensation: Starting at $14.02/hourBenefits: PTO, Holiday Pay and Ohio Public Retirement SystemThe Customer Service Assistant provides friendly, high quality service to library customers, ensuring a positive experience by determining customer needs, analyzing and solving problems, and directing customers to appropriate staff and resources. Responsible for managing library customer account and maintaining the library&rsquo;s collection from processing returns to ensuring proper placement on the shelves. Committed to the Pickerington Public Library&rsquo;s Mission of &ldquo;Inspiring Learning, Connecting Community, Enriching Our World, Fostering a Love of Reading&rdquo;.Job Summary:&middot; Provides excellent service to customers of all ages and backgrounds, practices positive public relations and performs duties in a friendly and courteous manner&middot; Assists customers with Library card accounts in person, over the phone, by e-mail, etc.; including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, accepting payment on accounts and ensuring accuracy of the account&middot; Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation and negotiating with customer&middot; Works at the Customer Service desk, including checking in and checking out items, emptying book returns, and other typical duties&middot; Issues library cards and maintain(confidential) customer files&middot; Processes and sorts materials accurately and efficiently; materials from cargo bins, returned materials from customers, expired reserves and new materials&middot; Counts and balances register when needed, and prepares bank deposit&middot; Assists customers in using the catalog, computers, copiers and other equipment&middot; Maintains Library collection by identifying and solving problems with library materials, performing cleaning of library materials, shelf reading, shelving materials, facing and conditioning shelves, pulling materials in poor condition from shelves, maintaining customer reserve shelves, processing various reports which involve searching for library materials (i.e. Pull List)&middot; Performs opening and closing duties&middot; Participates in staff meetings and volunteer to serve on committees and library projects when appropriate&middot; Seeks out and participates in continuing education opportunities in order to keep skills current and broaden knowledge&middot; Assists customers with OPAC terminals and searches by title/author to request materials from other locations and other library systems&middot; Demonstrates understanding of basic library routines and adheres to library policies and procedures&middot; Assists in public service areas as needed; answer basic directional questions in person and over the phone; locate and retrieve materials for customers, assist customers with self-service public technology; and support the code of conduct&middot; Assists in all public service areas, including Homework Help Center as needed&middot; Performs additional duties as assigned including working at community events and in house library classes/eventsQualifications:&middot; High School Diploma or equivalent&middot; Excellent communication skills&middot; Skill in Microsoft Office applications&middot; Skill in ILS automation environment, or ability to develop that skill&middot; Maintains professional, businesslike behavior and appearance&middot; This individual would need the ability to work a flexible schedule including evenings and weekends&middot; Demonstrated commitment to serving library customers and residents of the communityPhysical Demands:Physical requirements include ability to stand, sit, bend, push and carry library materials over an extended period of time. Must be able to lift up to 30 pounds and push a 50 pound cart.Resumes will be accepted until position is filled.The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.Job Type: Part-timePay: From $14.02 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Customer Service Assistant

Al-Futtaim

<div>Overview Of The Role: 
<ul><li>
As a Customer Service Assistant at Dubai Festival Plaza Mall, your main responsibility is to provide front-line customer service that enhances the shopping experience for all visitors. You will welcome guests, address inquiries and concerns, provide accurate information about mall services, stores, and promotions, and reflect the mall's commitment to service excellence. Supporting daily operations by coordinating with internal teams and tenants, you contribute to a safe, friendly, and customer-focused environment. Your role as the face of the mall requires adherence to customer service guidelines and compliance with HR policies, handling all visitor inquiries and assistance with a friendly, solution-oriented approach.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service</h4> 
<ul><li>
Deliver exceptional customer service to all visitors, with sensitivity to cultural differences and understanding of diverse customer expectations.</li><li>
Assist mall customers at the customer service desk with a friendly and welcoming attitude, demonstrating cultural awareness.</li><li>
Provide updated information related to new stores, closed stores, and emergency contact details.</li><li>
Be knowledgeable about mall operations, marketing and promotion information, and service policies.</li><li>
Provide on-ground support during events, activations, or peak traffic times as required by management.</li></ul><h4 class="jobSectionHeader"> 
Site Knowledge</h4> 
<ul><li>
Develop an in-depth understanding of the retail center to assist with customer queries.</li><li>
Gain knowledge of the layouts and location of entrances, exits, lifts, escalators, restrooms, and emergency services.</li><li>
Conduct regular mall visits to stay informed about latest developments.</li><li>
Coordinate with inter-departments to have updated information about their functionalities.</li></ul><h4 class="jobSectionHeader"> 
Mall Collaterals</h4> 
<ul><li>
Maintain adequate stock of mall collaterals such as e-directories and desk supplies.</li><li>
Provide information related to mall e-directory, ongoing offers and promotions, tourist information, and available services.</li><li>
Efficiently handle customer queries and maximize opportunities to generate sales.</li></ul><h4 class="jobSectionHeader"> 
Resolution of Problem</h4> 
<ul><li>
Proactively resolve customer complaints/issues within delegated authority.</li><li>
Ensure complaints received at the Customer Service Desk are promptly recorded, tracked, and resolved in a timely and courteous manner.</li><li>
Aim for complete customer satisfaction and adhere to service quality standards.</li></ul><h4 class="jobSectionHeader"> 
Coordination</h4> 
<ul><li>
Coordinate with other mall departments regarding issues relevant to these areas.</li><li>
Facilitate response and resolution of problems reported by customers affecting their perception of the facility.</li></ul><h4 class="jobSectionHeader"> 
Sales</h4> 
<ul><li>
Perform daily sales of gift cards, business services, and other services.</li><li>
Seek opportunities to proactively increase profit to the business.</li><li>
Maintain monthly sales quota as set forth by the department head.</li></ul><h4 class="jobSectionHeader"> 
Management Support</h4> 
<ul><li>
Assist in administrative tasks and support Mall Management as requested.</li><li>
Collect information related to customer feedback for promotions or surveys.</li><li>
Carry out inspections on the retail center to ensure a world-class customer environment.</li></ul><h4 class="jobSectionHeader"> 
Emergency Aid and Response Team Member</h4> 
<ul><li>
Provide basic level first aid services and emergency assistance to customers in case of emergencies.</li><li>
Be up to date with security trainings on Emergency response and handling.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Customer Service Excellence</li><li>
Verbal and written communication</li><li>
Problem Solving and Complaint Handling</li><li>
Team Collaboration</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Graduation in any degree.</li><li>
Fluent in English; proficiency in Arabic or another language is advantageous.</li><li>
2 years relevant customer service experience in a shopping centre or hospitality, preferably front-desk.</li><li>
Willing to work on weekends, official holidays, and outside official working hours.</li></ul></div>

SIGNATURE CLASSIC

Clarks International Services announcing hiring of candidates for the below mentioned postCustomer careSales indoorCandidates who lives in Dubai only apply for this postCandidates must be graduated with fluency in Arabic and EnglishJob timings are fixed 3pm to 11 pm no other shiftsFreshers and experienced both can applySyrians and Egyptians will be given first preferenceKindly share your Resume to +971 542712653Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per monthWork Location: In person

Customer Care Executive Arabic Female

BILL

<div><div>Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses&mdash;from startups to established brands&mdash;make smarter decisions and gain control of their operations. And we don&rsquo;t stop there: we&rsquo;re creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that&rsquo;s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity&mdash;and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person&rsquo;s unique skills and experiences. We&rsquo;d love to hear from you&mdash;you might be just what we&rsquo;re looking for, whether in this role or another.

✨ Let&rsquo;s give businesses more time for what matters.</div><div>
Make your impact within a rapidly growing Fintech Company

In Premium Care, we focus on delivering exceptional service through inbound and outbound customer contacts across chat, voice, video, and email, with a strong emphasis on first-contact resolution and proactive prevention of future issues. You will develop deep expertise in the BILL product line while continuously expanding your knowledge of all product offerings through ongoing learning, certifications, and staying up-to-date with product features and updates. You&rsquo;ll provide a personalized, positive experience by resolving both basic and complex inquiries. As a Premium Care representative, you'll collaborate with the team, sharing product knowledge and delivering efficient solutions that build customer confidence and satisfaction.
<ul>
<li>Accountable to deliver results with no excuses, demonstrating a proactive stance to identify challenges and offer preemptive, data-driven solutions.</li>
<li>Takes full ownership of customer interactions, acting as a knowledgeable consultant and advocate for solutions.</li>
<li>Demonstrated ability to problem-solve and efficiently multitask in a dynamic environment, with a desire to solve problems and leave people better than you found them.</li>
<li>A collaborative team player who is adaptable to change, embraces a growth mindset, and actively contributes to collective goals.</li>
<li>Committed to continuous improvement and raising the bar to deliver high-quality service.</li>
<li>Top Tier Communication: Exceptional verbal and written communication skills with the ability to convey complex financial and technical information clearly, professionally, and empathetically.</li>
<li>High-volume support experience: Demonstrated excellence in providing product support across all channels (chat, email, phone, and video conferencing).</li>
<li>Background in supporting strategic accounts, coupled with the insight to navigate complex business environments and identify opportunities for our products to optimize enterprise workflows.</li>
</ul>
We&rsquo;d love to chat if you have:
<ul>
<li>Experience: A minimum of 4 years in customer service or related experience, focusing on elevating the customer experience and maintaining high service standards.</li>
<li>Technical &amp; Financial Acumen: In-depth expertise in financial technology, including extensive experience with BILL AP/AR products, Accounting Software Sync integrations (NetSuite, Intacct, QBO, QBE, Xero), and a solid understanding of the B2B financial technology sector.</li>
<li>Support &amp; CRM Proficiency: Demonstrated excellence in high-volume, omnichannel product support (chat, email, phone, video conferencing) and at least 1 year of experience with CRM systems like Salesforce.</li>
<li>SaaS and Accounting Knowledge: Prior experience in a fast-paced SaaS environment, providing solutions in complex scenarios with a strong accounting background.</li>
<li>Work Ethic: Flexible, self-motivated, and able to work independently while maintaining high performance, meticulous attention to detail, and a strong sense of ownership for accurate, high-quality service.</li>
<li>Analytical &amp; Problem-Solving: Possesses strong analytical skills to interpret data/trends and communicate strategic, value-driven solutions. Proven ability to troubleshoot complex issues with empathy and active listening to achieve prompt, high-quality, and often first-contact resolution.</li>
<li>Efficiency: Ability to multitask, prioritize effectively in high-pressure environments, manage tickets with advanced proficiency and thorough follow-through, and coordinate cross-functional collaboration for faster resolution.</li>
<li>Customer Engagement: Skilled in providing product training and delivering actionable workflow recommendations to high-value customers.</li>
<li>Omnichannel Support &amp; Ownership: Manage inbound/outbound inquiries across all channels (email, phone, chat, video conferencing, Sales-to-Service handoffs, and proactive services). Takes complete ownership of every interaction, advocating for solutions within guidelines, establishing trust, and proactively identifying needs, clarifying concerns, and conducting research for effective solutions.</li>
<li>Collaboration: Works closely with cross-functional teams to identify innovative solutions and enhance ongoing product engagement to ensure customers meet their goals.</li>
</ul>
Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI</div><div><div><div><div>
The estimated hourly range for this role is noted below for our office location in Draper, UT. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending &amp; health savings account, paid holidays, paid time off, and other company benefits.</div></div><div>
Draper UT pay range</div><div>
$22.55 - $26.78 USD</div></div></div><div>
What&rsquo;s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn&rsquo;t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL: 
 
 
<ul><li>100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)</li>
<li>HSA &amp; FSA accounts</li>
<li>Life Insurance, Long &amp; Short-term disability coverage</li>
<li>Employee Assistance Program (EAP)</li>
<li>11+ Observed holidays and wellness days and flexible time off</li>
<li>Employee Stock Purchase Program with employee discounts</li>
<li>Wellness &amp; Fitness initiatives</li>
<li>Employee recognition and referral programs</li>
<li>And much more</li>
</ul>
Don&rsquo;t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.</div></div>

Customer Service Advisor - Premium CareNew

PM Pediatric Care

<div>
 It's fun to work in a company where people truly BELIEVE in what they're doing!
 
 
 
 We're committed to bringing passion and customer focus to the business.
 
 
 
 
 Summary
 
 
 
 The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician&rsquo;s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors.
 
 
 
 Description
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Provide clinical and administrative support for providers, patients, and office operations
 </li>
 <li>
 Greet and register patients as they arrive
 </li>
 <li>
 Obtain medical history, patient vital signs, and intake
 </li>
 <li>
 Prepare patients for X-rays
 </li>
 <li>
 Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
 </li>
 <li>
 Irrigate and assist with wounds
 </li>
 <li>
 Assist in performing quality control testing in the lab
 </li>
 <li>
 Be an integral part of the patient care team and assist with patient care within the scope of practice
 </li>
 <li>
 Keep exam rooms and front reception stocked with adequate supplies
 </li>
 <li>
 Maintain order and cleanliness of the waiting room area
 </li>
 <li>
 Practice standard safety practices and precautions
 </li>
 <li>
 Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
 </li>
 <li>
 Maintains operations by following policies and procedures; reporting needed changes to management team
 </li>
 <li>
 Maintains patient confidence and protects operations by keeping patient care information confidential
 </li>
 <li>
 Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
 </li>
 <li>
 Assistant patients with complaints and taking an active role in service recovery when needed
 </li>
 <li>
 Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
 </li>
 <li>
 Provide exceptional customer services
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 Prior experience and/or education as a Medical Assistant
 </li>
 <li>
 Knowledge or EKG placement and processing in children
 </li>
 <li>
 Ability to obtain laboratory tests via nasal swab, and venipuncture
 </li>
 <li>
 Demonstrate a professional and friendly demeanor
 </li>
 <li>
 Strong communications and organizational skills
 </li>
 <li>
 Prior pediatric experience
 </li>
 <li>
 Capable of multi-tasking in a fast-paced environment
 </li>
 <li>
 Comfortable with computers, Microsoft Office Suite
 </li>
 <li>
 Willing to learn medical software
 </li>
 <li>
 Experience with medical records preferred
 
 
 </li>
 </ul>
 EEO Statement
 
 
 PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.
</div>

Pediatric Urgent Care- Medical Assistant (Per-diem) Ashburn, VA & Herndon, VA

Temple University Health System

Provides direct and indirect patient care duties under the guidance and direction of the Registered Nurse. Responsible for implementing components of the plan of care based on physical, psychosocial and spiritual needs. Provides comfort, safety and emergency measures; activities of daily living: personal care needs, nutritional and elimination needs. Measures vital signs, performs ECGs, and capillary blood glucose needs. Observes and reports the functioning of equipment, the results of treatments, condition of dressings and any change in patient condition. Incorporates the concepts of the Hospital's Customer Service Program into all aspects of patient care activities (i.e. confidentiality, responsiveness, caring). Accountable to the Nurse Manager or designee for all activities. Adheres to policies and procedures of the department. If certification is not present at hire employee must successfully complete the onsite nursing certification program within 90 days of hire.
 
Education
 High School Diploma or Equivalent Required
 Combination of relevant education and experience may be considered in lieu of degree Nursing Assistant or Medical Assistant Program or completion of at least one clinical rotation in an accredited Nursing program Preferred
 
Experience
 1 year experience in a patient care role Preferred
 
Licenses
 Basic Life Support Required
 Certified Medical Assistant Preferred
 Certified Nursing Assistant Preferred

PATIENT CARE ASST-5B-Medical Surgical- 24HR Day Shift (7a-330p)

Search 10000+ Customer care assistant jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 customer care assistant jobs Near Me

Customer Service Assistant - Strasburg

Customer Service Assistant

Customer Service Assistant

Customer Care Executive Arabic Female

Customer Service Advisor - Premium CareNew

Pediatric Urgent Care- Medical Assistant (Per-diem) Ashburn, VA & Herndon, VA

PATIENT CARE ASST-5B-Medical Surgical- 24HR Day Shift (7a-330p)