customer care assistant

Rightangled

<div>
 
 About M&eacute;detone
 
 
 
 M&eacute;detone is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services.
 
 
 
 Role Overview
 
 
 
 We are looking for a dedicated and motivated CS Assistant to join our ever growing team. The ideal candidate will have strong communication and problem-solving skills, a high attention to detail, and prior experience in customer service, preferably within the pharmaceutical or healthcare field.
 
 
 The role will be responsible for providing friendly and professional support to customers, handling product inquiries, order management, and resolving any issues to ensure a positive customer experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide prompt, friendly, and professional assistance to customers regarding product inquiries, order status, and general support
 </li>
 <li>
 Process customer orders and returns, ensuring a smooth experience from order to delivery
 </li>
 <li>
 Address and resolve customer complaints and concerns effectively
 </li>
 <li>
 Maintain up-to-date knowledge of our products, services, and policies to assist customers accurately and confidently
 </li>
 <li>
 Work closely with sales, logistics, and other departments to coordinate customer orders and resolve any issues quickly
 </li>
 <li>
 Ensure all customer interactions comply with company policies and regulatory standards specific to the pharmaceutical industry
 </li>
 <li>
 Actively contribute to improving customer satisfaction and retention by delivering exceptional service and support
 </li>
 <li>
 This list is non-exhaustive
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in customer service, preferably in a pharmaceutical, healthcare, or MedTech environment, is a plus
 </li>
 <li>
 Native or fluent English speaker
 </li>
 <li>
 Excellent verbal and written communication skills for effective interaction with customers and team members
 </li>
 <li>
 Strong problem-solving skills to address customer concerns promptly and effectively
 </li>
 <li>
 Basic understanding of pharmaceutical products or willingness to learn about the company's offerings and industry standards
 </li>
 <li>
 Ability to maintain a positive, empathetic, and professional attitude toward customers at all times
 </li>
 <li>
 Strong organisational skills to manage multiple inquiries and maintain accurate records
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Work With Us?
 
 
 
 At M&eacute;detone, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact. You'll be joining a growing company that's at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Annual discretionary performance bonus
 </li>
 <li>
 Competitive Salary
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 A Collaborative and Inclusive Team Culture
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 Access to cutting-edge technology and tools to support your work
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 <li>
 Employee discounts on our healthcare products
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 <li>
 Opportunities for personal and professional development within a forward-thinking company
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 </ul>
</div>

Customer Service Assistant - Native or fluent English

Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

Zachary Daniels

Customer Service Assistant - Willesden Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 basic salary + bonus + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Sales Assistant

Customer Service Assistant - Brent Cross Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: <ul> <li>£30,000 + benefits</li><li>Private health cover after 1 year</li><li>EAP and Perkbox access</li><li>Enhanced sick pay (5-20 days based on service)</li><li>Birthday gift after 3 years; extra day off on your birthday after 5 years</li><li>Christmas hamper/voucher (£150) after 5 years + annual Christmas party</li><li>Long-term recognition and development opportunities</li></ul> What You'll Do: <ul> <li>Deliver outstanding service and sales results</li><li>Support store operations including security, stock control, and administration</li><li>Convert customer enquiries into rentals and additional sales</li><li>Maintain a safe, compliant, and well-presented facility</li></ul> What You'll Bring: <ul> <li>Experience in retail, sales, or customer service (supervisory experience desirable)</li><li>Confident communicator with strong organisational skills</li><li>Proactive and customer-focused with a commercial mindset</li><li>Reliable, self-motivated, and team-oriented</li></ul> If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619

Customer Service Assistant

A busy and fast paced business with great benefits, and plenty of opportunities for career progression - join BSS as a Branch Assistant and share our success and good times with a hard-working, friendly bunch of people. The role: The role is varied with no two days being the same. One minute you will be unloading supplier deliveries, the next picking orders or serving customers on the trade counter. You will provide a full sales service to our customers at the trade counter and on the phone. You will also be responsible for general warehouse duties. What we are looking for: When it comes to your existing skills and experience, personality is the first thing we look for. You will be given all the training and support needed to gain the technical skills. What we want is someone who is happy to chat to customers, quick to learn and used to working accurately at pace. You will have a "can do" attitude and be able to multitask whilst working at pace. A forklift licence and/or VDU skills would be an advantage. About us: BSS Industrial - we are a leading distributor of heating, pipeline, process and mechanical services equipment to the Building Services and Industrial sectors. Established over 110 years ago, we became a part of the Travis Perkins Group in 2010 and now have more than 60 BSS branches, along with a National Distribution Centre at Lutterworth in the East Midlands and a National Tube Distribution Centre in Coventry. We have a wealth of experience in our people - technical support, customer care, product engineering and design along with our market leading own brand - BOSS. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.

Foresters Financial

Customer Service Assistant - Part time, 4 Month FTCBromley, Kent£12.21 per hour As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Your role will involve:<ul><li>Collation and dispatch of correspondence </li><li>Open and distribute customer correspondence </li><li>Filing, scanning and destruction of paper records </li></ul>What we require<ul><li>Previous office experience </li><li>Good computer skills </li><li>Good organisation skills </li><li>Strong attention to detail </li><li>Enthusiastic and adaptable </li><li>Good communication skills </li></ul>What we offer you<ul><li>£12.21 per hour </li><li>25 days (pro rata) holiday plus bank holidays </li><li>Contributory Pension scheme </li><li>Life cover </li></ul>Working hours are 3 hours a day Monday to Friday. This role will be to cover mornings start time is flexible but likely to be 11.30am. About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Customer Service Assistant - Part time, 4 Month FTC

Brilliant Earth

<div>Customer Experience Assistant, Sales (Part-time) - St.Louis
Our Customer Experience Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person at our St.Louis showroom location. 
 
Responsibilities May Include:
Sales &amp; Customer Service:<ul><li>
Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options.</li><li>
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality.</li><li>
Guide customers to purchase, creating memorable and personalized experiences for each customer.</li><li>
Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets.</li><li>
Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product.</li><li>
Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry.</li><li>
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.</li><li>
Call customers to confirm showroom appointments and answer any pre-appointment questions.</li><li>
Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.</li><li>
Use our ERP system to manage your tasks and communicate cross-functionally.</li><li>
Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.</li></ul>
Showroom Coordination &amp; Maintenance:<ul><li>
Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.</li><li>
Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed.</li><li>
Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization.</li><li>
Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.</li><li>
Open and/or close the showroom and waiting area.</li></ul>
What You Have:<ul><li>
A passion for the customer. You don&rsquo;t just like to help &ndash; you go above and beyond to provide the best possible experience to each customer that comes through the door.</li><li>
A drive to exceed goals. You love a good challenge! You&rsquo;re a self-proclaimed &ldquo;over-achiever&rdquo; on a mission to exceed your sales targets.</li><li>
It&rsquo;s all in the details. When it comes to our customer&rsquo;s biggest moments, you know it&rsquo;s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.</li><li>
Communication is Key. You have a way with words. Whether you&rsquo;re interacting with a customer or teammate in person, via email, or by chat, you&rsquo;re clear and concise.</li><li>
Master of Collaboration. You&rsquo;re a team player. You believe that in order to transform the jewelry industry, we all have to work together!</li></ul>
Bonus Points if You Have:<ul><li>
A bachelor&rsquo;s degree or equivalent preferred</li><li>
Experience with an ERP or CRM system</li><li>
A passion for socially and environmentally responsible organizations and products</li></ul>
What We Offer
At Brilliant Earth, we&rsquo;re passionate about the employee experience. That&rsquo;s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:<ul><li>
Career Growth. We want to see you sparkle! Through regular 1-1&rsquo;s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!</li><li>
Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. Learn more about our impact and team diversity Here!</li><li>
Employee Discounts. As an employee at Brilliant Earth, you&rsquo;ll receive a generous discount on our jewelry.</li><li>
Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.</li><li>
Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!</li><li>
Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.</li><li>
401k match. We know that saving for the future is important. That's why we offer a generous 401k match.</li><li>
Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.</li><li>
Pre-Tax Commuter Benefits.</li></ul> 
How to Apply &amp; What to Expect: 
Everyone at Brilliant Earth has a voice &ndash; we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You&rsquo;ll receive an email when we&rsquo;ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! 
More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, &amp; inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other &ndash; our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.
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Customer Experience Assistant, Sales (Part time)

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