customer care assistant

B. Soft

About the Role Brandix Soft looking to hire an experienced Virtual Assistant / Customer Service Representative based in Pakistan. The role involves handling customer communications and administrative support for our UK customers, ensuring a high standard of customer service.This position is ideal for someone with previous experience working with UK clients, particularly in plumbing or other home service industries.Key Responsibilities<ul><li>Answer inbound calls from UK customers professionally</li><li>Respond to customer inquiries via phone, WhatsApp, email, or CRM</li><li>Book, confirm, reschedule, and cancel service appointments</li><li>Provide accurate information about services, pricing, and availability</li><li>Update job details, customer records, and notes in the system</li><li>Coordinate daily schedules with UK-based engineers/technicians</li><li>Follow up with customers for confirmations, feedback, and reviews</li></ul>Handle customer complaints calmly and escalate when necessaryRequired Skills &amp; Experience<ul><li>Proven experience as a Virtual Assistant or Customer Service Representative</li><li>Strong experience handling UK customers (mandatory)</li><li>Excellent spoken and written English</li><li>Confident, polite, and professional phone manner</li><li>Experience with service-based businesses (plumbing, HVAC, electrical, cleaning, etc.)</li><li>Ability to work UK time zone hours consistently</li><li>Familiarity with CRM systems, call-handling tools, and Google Workspace</li><li>Strong organisational and multitasking skills</li><li>Reliable internet connection and quiet work environment</li></ul>Preferred Qualifications (Nice to Have)<ul><li>Previous experience working with UK plumbing or home service companies</li><li>Experience managing high call volumes</li><li>Knowledge of UK customer service standards and expectations</li></ul>What We Offer<ul><li>Stable, long-term opportunity</li><li>Competitive salary (based on experience)</li><li>Professional and supportive work environment</li><li>Opportunity for growth within the company</li></ul>How to ApplyPlease submit:<ul><li>Your updated CV</li><li>A brief summary of your experience working with UK clients</li><li>Details of any plumbing or service-based businesses you have supported</li></ul>Job LocationOn-SiteWorking Hours2PM to 11PMJob TypeFull-timeJob Type: Full-timeWork Location: In person

Virtual Assistant / Customer Service Representative (UK Plumbing & Service-Based Business) Female

Star Gallery Mart

Walk-In Interview &ndash; Customer Service &amp; Social Media AssistantDates: 9 January to 31 January 2025 (Friday is off &ndash; please do not visit on Fridays)Time: 1:00 PM &ndash; 4:00 PMLocation: Shed No. 15, Industrial Area 17, Sharjah Google Map: https://maps.app.goo.gl/oXW3mwaXosSwn2YK7Customer Service &amp; Social Media AssistantJob PurposeSupport the 360&deg; Marketing Executive in managing social media platforms, assisting with content creation, supporting online advertising activities, and providing high-quality Arabic&ndash;English customer service to increase brand awareness and sales.Key ResponsibilitiesSocial Media &amp; Content Support<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube</li><li>Monitor and respond to comments, messages, and mentions daily</li><li>Assist in planning and creating weekly photo and video content</li><li>Coordinate with designers and photographers for marketing materials</li><li>Write captions, hashtags, and short ad texts in Arabic and English</li></ul>Customer Service &amp; Sales Support<ul><li>Respond to customer inquiries via social media, WhatsApp, and email</li><li>Assist customers with online orders through the website, mobile app, or WhatsApp</li><li>Provide accurate product information, pricing, and after-sales support</li><li>Handle customer issues professionally and ensure timely follow-up</li></ul>Reporting &amp; Marketing Support<ul><li>Collect and record customer feedback, reviews, and ratings</li><li>Track engagement and prepare weekly performance reports</li><li>Maintain and update customer databases (emails, phone numbers, interests)</li><li>Assist in managing Meta (Facebook &amp; Instagram) and Google Ads campaigns</li><li>Monitor ad performance (CTR, CPC, conversions) and report results</li><li>Coordinate with the delivery and logistics team to ensure smooth order fulfillment</li></ul>Requirements<ul><li>Fluent in spoken and written Arabic and English</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service</li><li>Strong understanding of Instagram, TikTok, and Snapchat</li><li>Basic skills in Canva, CapCut, or similar tools</li><li>Familiarity with Meta Ads Manager and Google Ads</li><li>Good computer and smartphone skills</li><li>Creative, organized, and proactive attitude</li><li>Able to work from the store environment for filming and customer engagement</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

Ginza Industries Limited

We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for clients from order placement to delivery.Key Responsibilities:&middot; Handle inbound and outbound calls to address customer queries and concerns.&middot; Process customer orders accurately in the CRM system.&middot; Send order confirmations, updates, and follow-up messages via phone, email, or WhatsApp.&middot; Maintain detailed records of customer interactions and transactions.&middot; Resolve complaints professionally and escalate complex issues to the relevant department.&middot; Coordinate with the sales, operations, and logistics teams for timely order fulfilment.&middot; Build and maintain positive customer relationships to enhance loyalty and repeat business.Qualifications &amp; Skills:&middot; Minimum qualification: Graduate (Any discipline).&middot; Fluent in spoken and written English.&middot; Proven experience in customer service, call centre, or a similar role preferred.&middot; Proficient in MS Office and CRM software.&middot; Strong interpersonal skills and a customer-first attitude.&middot; Ability to work in a fast-paced environment with attention to detail.Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Leave encashment</li><li>Paid sick time</li><li>Provident Fund</li></ul>Experience:<ul><li>Customer relationship management: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Care Executive (Female)

HealthTrust Workforce Solutions

<div><h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Purchasing Assistant today with HealthTrust Performance Group.
SCHEDULE: Monday - Friday 8am - 4:30pm<h5 class="jobSectionHeader">
Benefits</h5>
HealthTrust Performance Group offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
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Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Purchasing Assistant. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Purchasing Assistant has primary responsibility for requisition processing, daily product sourcing, vendor purchase order negotiations, purchase order placement, confirmation follow up, invoice resolution and expediting of purchase orders for products and services for the Mercy Consolidated Services Center (CSC) as well as all mercy entities.
The Purchasing Assistant focuses on the ongoing service and enhancement of a minimally intrusive and customer focused purchasing process. Department members actively promote a servant's heart among their team and all Supply Chain Division personnel. The Purchasing Asst will perform all work in accord to the mission, vision and values of Mercy.<ul><li>
Submits all electronically requisitioned catalog item orders daily according to the designated order schedule.
</li><li>Sources and submits all non-catalog purchase orders with the appropriate vendor within 24-48 hours of receipt.
</li><li>Confers with the customer department, vendor and/or the appropriate staff member on orders that require further clarification prior to ordering.
</li><li>Effectively utilizes all available resources for product sourcing including the Lawson Item File, GHX, CMS, prime vendor sources, vendor catalogs, websites and publications.
</li><li>Notifies and encourages customer departments to use available standard and contract items and vendors when they submit orders for non-standard and/or non-contract products.
</li><li>Monitors the daily electronic transmission of EDI and AutoFax and insures that the computer software and hardware are functioning properly</li><li>
Issues verbal purchase order numbers as necessary for repairs or special department requests.
</li><li>Recommends and facilitates the building of Standing and Blanket purchase orders for customer departments.
</li><li>Manages capital purchase requests from StrataJazz by issuing and managing purchase orders in Lawson.</li></ul>
EDUCATION/ EXPERIENCE<ul><li>
High School Graduate/Equivalent Required</li><li>
1+ year(s) of experience in purchasing and/or health care materials experience Preferred</li></ul>
HealthTrust Supply Chain is a critical part of HCA Healthcare&rsquo;s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Purchasing Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Purchasing Assistant

BNG Venture

Job Vacancy: Office Executive (Female) &ndash; HORECA Disposable and Packaging CompanyWe are looking for a Female Office Executive to manage daily office operations for our HORECA disposable &amp; packaging company.Key Responsibilities:<ul><li>Handle office coordination and day-to-day administrative work</li><li>Manage calls, emails, and customer inquiries</li><li>Prepare invoices, quotations, and basic reports</li><li>Maintain records, files, and data entry</li><li>Coordinate with sales and logistics teams</li><li>Follow up with clients and vendors when required</li></ul>Requirements:Female candidate preferredBasic computer knowledge (MS Excel, Word, Email)Knowledge of Social media will be a plusGood communication and organizational skillsFreshers can apply (experience is a plus)Job Types: Full-time, PermanentPay: ₹14,000.00 - ₹18,000.00 per monthWork Location: In person

Customer Assistant

Freight Forwarding Logistics

Customer Service executiveRequired Import Export Sea and air Freight Forwarding ExperienceRegards8485929496k24hrd@gmail.comJob Type: Full-timePay: From ₹15,000.00 per monthWork Location: Hybrid remote in Navi Mumbai, Maharashtra

Customer Service Assistant

Etoile Polyclinic

Job Title: Assistant Nurse &ndash; Laser (NCLC Certified)Location: Dubai Experience Required: Minimum 1 Year License/Certification: NCLC Certificate (Mandatory)Job Description: We are seeking a dedicated and experienced Assistant Nurse with NCLC certification to join our aesthetic/medical team. The ideal candidate should have hands-on experience assisting or performing laser procedures and providing high-quality patient care.Key Responsibilities:<ul><li>Assist in laser and aesthetic procedures as per clinic protocols</li><li>Prepare patients before and after laser treatments</li><li>Operate laser equipment safely under supervision (as permitted by license)</li><li>Maintain proper documentation and patient records</li><li>Ensure infection control and safety standards are followed</li><li>Support doctors and senior nurses during procedures</li></ul>Requirements:<ul><li>Assistant Nurse qualification</li><li>Valid NCLC Certificate</li><li>Minimum 1 year experience in laser/aesthetic procedures</li><li>Good communication and patient-handling skills</li><li>Knowledge of laser safety protocols</li><li>Ability to work in a fast-paced clinical environment</li></ul>Preferred Skills:<ul><li>Experience in aesthetic or dermatology clinics</li><li>Customer-focused attitude</li><li>Team player with attention to detail</li></ul>Salary &amp; Benefits: To be discussed during the interview.Job Type: Full-time

Assistant Nurse – Laser (NCLC Certified)

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