customer care assistant

Consolidated Packaging Group

<p>We are looking for a responsible Customer Service Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our customer service and billing. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. In addition, be extremely meticulous and have strong attention to detail.</p><p>The person should be well-spoken, computer savvy, and professional and looking to grow within the company. The position is to help create additional Account Managers and to potentially see Assistants grow into this position as well.</p><p><b>Responsibilities</b></p><ul><li>Assist in improvement projects</li><li>Organize and execute systemic changes</li><li>Assist with spreadsheets and data entry</li><li>Write and distribute email, correspondence memos, letters, faxes and forms</li><li>Assist in the preparation of regularly scheduled reports</li><li>Submit and reconcile expense reports</li><li>Provide general support to visitors</li><li>Act as the point of contact for internal and external clients</li><li>Liaise with executive and senior administrative assistants to handle requests and queries from senior managers</li></ul><p><b>Skills</b></p><ul><li>Proven experience as an administrative assistant or office admin assistant</li><li>Knowledge of office management systems and procedures</li><li>Working knowledge of office equipment, like printers and fax machines</li><li>Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)</li><li>Excellent time management skills and the ability to prioritize work</li><li>Attention to detail and problem solving skills</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills with the ability to multi-task</li></ul><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Office Assistant

Premier Home (Pvt) Ltd

<p><b>Job description:</b></p><p>About the Company <b>Premier Housewares</b> is a UK-based international company known for its high-quality homeware products and commitment to delivering exceptional customer experiences. We take pride in offering excellent service, ensuring our customers receive quick, reliable, and professional support at all times.We are seeking a Customer Service Assistant to join our Lahore office. This is a full-time onsite role, where you&rsquo;ll work closely with our international clients and internal teams to provide excellent service and maintain strong customer relationships.</p><p><b>Role Overview:</b></p><p>As a Customer Service Assistant, you will be the voice of Premier Housewares, assisting customers via email and phone. You&rsquo;ll handle inquiries, manage orders, and ensure prompt and effective resolutions while maintaining accurate records and delivering outstanding customer satisfaction.</p><p>The ideal candidate will have prior experience in customer service or handling customer complaints for an international (UK or US-based) company, possess excellent spoken and written English, and have a good understanding of UK geography.You&rsquo;ll also be responsible for handling &ldquo;Where is my order?&rdquo; queries, coordinating with courier services, and providing timely order updates.</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer inquiries and complaints via email and phone professionally and efficiently.</li><li>Provide accurate information regarding products, orders, invoices, returns, and credit notes.</li><li>Process replacement orders and arrange returns by liaising with carriers and customers.</li><li>Manage payment transactions securely and professionally.</li><li>Handle inbound customer calls and direct them appropriately.</li><li>Support the Sales Team by making follow-up calls to customers and maintaining relationships.</li><li>Work on SAP, APL, Freshdesk, and customer portals for order tracking and issue resolution.</li><li>Maintain up-to-date knowledge of company products, services, and promotions.</li><li>Identify and escalate priority issues to the relevant departments or managers.</li></ul><p><b>Requirements:</b></p><ul><li>Strong English communication skills &ndash; verbal and written (essential).</li><li>Experience in customer service or client support, preferably for international (UK/US) markets.</li><li>Bachelor&rsquo;s degree in English Literature, Marketing, Business Administration, or a related field.</li><li>Excellent problem-solving and multitasking skills.</li><li>Proficiency in Microsoft Excel and familiarity with online systems or CRM tools.</li><li>Ability to remain professional, calm, and detail-oriented under pressure.</li><li>A customer-first mindset with a positive and proactive attitude.</li></ul><p><b>What We Offer</b></p><ul><li>Opportunity to work with a UK-based international brand.</li><li>Professional growth in a supportive and collaborative environment.</li><li>Market-competitive salary and benefits.</li><li>Exposure to international business operations and development opportunities</li></ul><p><b>Location:</b> Gulberg 3, Lahore</p><p><b>Timings: </b>1:00 PM &ndash; 10:00 PM (Monday &ndash; Friday)</p><p>Pay: Rs80,000.00 - Rs90,000.00 per day</p><p>Work Location: In person</p>

Customer Service Assistant

University of Kentucky

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Job Title</b></div> <div>Customer Access Assistant/UKHC</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>RE54009</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Customer Access Assistant</div>
</div><br>
<div><div><b>Department Name</b></div> <div>H3280:Command Center</div>
</div><br>
<div><div><b>Work Location</b></div> <div>Lexington, KY</div>
</div><br>
<div><div><b>Grade Level</b></div> <div>06</div>
</div><br>
<div><div><b>Salary Range</b></div> <div>$16.20-24.82/hour</div>
</div><br>
<div><div><b>Type of Position</b></div> <div>Staff</div>
</div><br>
<div><div><b>Position Time Status </b></div><div>Full-Time</div>
</div><br>
<div><div><b>Required Education</b></div>
<p>HS</p><br>
</div><br>
<div><div><b>Click here for more information about equivalencies:</b></div> <div>https://hr.uky.edu/employment/working-uk/equivalencies</div>
</div><br>
<div><div><b>Required Related Experience</b></div>
<p>3 yrs</p><br>
</div><br>
<div><div><b>Required License/Registration/Certification</b></div>
<div>None</div>
</div><br>
<div><div><b>Physical Requirements</b></div>
<div>This position requires regularly sitting at a computer workstation for extended periods of time; and occasionally performing tasks with repetitive motions (such as typing); and standing or walking with objects weighing up to 10 pounds.</div>
</div><br>
<div><div><b>Shift</b></div>
<div>Primarily weekdays, 7:00am &ndash; 5:00pm, with regular weekends and holidays required.</div>
</div><br>
<div><div><b>Job Summary</b></div>
<div>Under the supervision of the Senior Manager of the Medical Contact Center, the MCC Call Agent is responsible for answering calls from state-wide and out-of-state physicians; forwarding these calls to appropriate physicians and other UK Healthcare clinics, divisions and departments. The call agent will also facilitate calls from referring physicians for transfers and admission to UKHC. Call agents are required to interact with professionals who are often working under time constraints, caring for patients who are experiencing serious health events. Call agents are expected to provide a high level of efficiency, accuracy and courtesy while initiating callers&rsquo; requests. The selected candidate will be required to learn a working knowledge of the UK HealthCare system, some general medical terminology, procedures and information regarding hospital programs and services.<br>
<br>
<b>This is an onsite/non-remote role</b>
</div>
</div><br>
<div><div><b>Skills / Knowledge / Abilities</b></div>
<div>The ideal candidate will have knowledge of medical terminology; the ability and dedication to provide outstanding customer service; the ability to use multiple computer applications including an Internet-based phone system; and the ability to multitask and work as part of a team. Typing, attention to detail, and exceptional communication skills are all essential to this position.</div>
</div><br>
<div><div><b>Does this position have supervisory responsibilities? </b></div><div>No</div>
</div><br>
<div><div><b>Preferred Education/Experience</b></div>
<div>Some college and at least three full years of related employment experience.</div>
</div><br>
<div><div><b>Deadline to Apply</b></div> <div>04/27/2026</div>
</div><br>
<div><div><b>Our University Community</b></div>
<div>We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus.<br>
<br>
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.<br>
<br>
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.</div></div></div></div></div>

Customer Access Assistant/UKHC

HRPSP - Your Strategic HR Partner

<p>Job description:</p><p><b>Job Opportunity: Customer Care Executive (Premium Category)</b></p><p><b>Location:</b> Lahore</p><p>We&rsquo;re looking for a dedicated and talented <b>Customer Care Executive</b> to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!</p><p><b>Salary &amp; Benefits:</b></p><ul><li><b>Base Salary:</b> PKR 45,000</li><li><b>Commission:</b> Up to PKR 15,000 based on performance</li><li><b>Medical Insurance:</b> Comprehensive coverage for your health</li><li><b>Exclusive Internet Services:</b> Enjoy additional perks</li><li><b>Remote Work Option:</b> Flexible, based on eligibility</li></ul><p><b>Requirements:</b></p><ul><li><b>Education:</b> Minimum Intermediate (Graduates preferred)</li><li><b>Experience:</b> At least 6 months in a call center (preference for international call center experience)</li><li><b>Language Skills:</b> Fluent English with excellent grammar and communication</li></ul><p><b>Join our team and take your career to new heights!</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Customer Care Executive (English Category)

iRhythm Technologies

<div><p><b>Career-defining. Life-changing.</b></p><p></p><p>
At iRhythm, you&rsquo;ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what&rsquo;s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career</p><p></p><p><b>
About This Role:</b></p><p><b>
Responsibilities and Duties:</b></p><ul><li>
Provide superior customer care by troubleshooting customer/patient issues relating to product, services, and patient enrollment.</li><li>
Respond to inquiries, complete various daily tasks, and provide verbal and written information to external and internal customers and accounts.</li><li>
Maintain a positive attitude and working relationship with all customers, patients and iRhythm associates.</li><li>
CRM Compliance to process and documentation.</li><li>
Ticket/Email Management in a timely fashion.</li><li>
Inbound and outbound call work as assigned.</li><li>
Ability to manage through meetings and training in a Zoom environment on camera.</li></ul><p></p><p><b>
General Experience:</b></p><ul><li>
Provide clear verbal and written proactive communication to internal and external requests.</li><li>
Drive a patient and client-driven environment.</li><li>
Understand sensitive information, HIPAA and privacy requirements including security of environment for home office.</li><li>
Display an ability to have attention to detail for all activities and documentation tasks.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Experience in fast paced patient or healthcare provider focused environment is preferred.</li><li>
Minimum of 2+ years of customer service experience in a high-volume environment (60+ Activities Per Day).</li><li>
Preferred experience in healthcare/medical device companies non- insurance based.</li><li>
Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred.</li><li>
Experience with Customer Relationship Management software; Salesforce.com preferred.</li><li>
Demonstrated ability to understand and meet individual level metrics assigned.</li><li>
Must be flexible, able to adapt quickly and positively to change, able to manage a fast-paced growth company environment.</li><li>
Strong evidence of great customer service via phone, e-mail, fax, or web modalities.</li><li>
Demonstrated commitment to helping people and resolve issues including those that require independent thinking and sound judgment skills not covered specifically in manuals or procedures.</li><li>
Strong commitment to quality.</li><li>
Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.</li><li>
Candidates must possess strong verbal and written English communication skills. Strong skillset in keyboarding, typing (40 WPM) as well as understanding website/program navigation.</li></ul><p></p><p>
iRhythm Technologies provides 24/7 support for our patients. Please note that you may be required to work Saturday, Sunday, and holidays as a part of your normal scheduled shift. Shifts are subject to change with advanced notice as the business requires. Bi-Annual review of shifts based on activity volume will be completed.</p><p></p><p>
In Home Office Requirements: We require that all employees have the following technical capability at their home: High Speed internet over 50 MBPS for upload capacity and 150 MBPS for download capabilities. It is required that a plug in directly to the home internet router is available for network stability. These at home technical requirements are subject to change with any scheduled reopening of our office locations.</p><p>
Additional Home Office Requirements:</p><ul><li>
Secure environment for all related activities.</li><li>
Desk space for laptop and two monitors to be set up.</li></ul><p></p><p>
In Office Potential: At times though out the year, in-office attendance may be requested of you, based on your location to an office. This request may include training, meetings, in-office staff days, internet outages in your area, IT Helpdesk needs as well as other development opportunities that may come up. Advanced notice will be provided for all outside of IT Helpdesk needs as those will need to be managed as they come up so that you can complete your daily tasks.</p><p></p><p>
Examples of Key Metric Expectations:</p><ul><li>
Attendance, this is key to the success of the role.</li><li>
Quality Scores, all activities are subject to a quality review and quality scores must be at or above minimum acceptable rate.</li><li>
Unavailable time, adherence to schedule and time available for calls and activities. A specific amount of time is set aside for lunch, breaks, meetings that will not be counted in the metrics.</li><li>
HIPAA and Privacy escalations will be tracked and monitored, this is key to our regulatory compliance expectations and need to be managed per requirements.</li><li>
Other metrics: Average call wrap time, productivity, average call handle time and general service level expectations. These are subject to change based on business needs.</li></ul><p></p><p>
OT and Holiday Potential:</p><ul><li>
At times, Over-Time may be made available and will be assigned under a request and approval basis. In the event of an urgent unplanned need a text will be sent to all agents for a request for anyone that could support.</li><li>
Holiday assignments will be posted for selection based on a bid/lottery criterion so that coverage is available for all shifts.</li></ul><p></p><p><b>
Location:</b></p>
Remote - US<p></p><p>
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.</p><p></p><p><b>
Estimated Pay Range</b></p>
$20.60 - $25.75<p></p><p>
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.</p><p></p><p>
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com</p><p></p><p><b>
About iRhythm Technologies</b><br>
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm&rsquo;s vision is to deliver better data, better insights, and better health for all.</p><p></p><p><b>
Make iRhythm your path forward. Zio, the heart monitor that changed the game.</b></p><p></p><p>
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address <b>ONLY</b>.
</p><p></p><p>For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121</p></div>

Customer Care Advocate (Part Time)

Professional Health Care of Pinellas

<p>Professional Health Care of Pinellas is seeking an energetic, friendly Medical Assistant to work in our fast paced, busy Primary Care Clinic. This position offers a guaranteed 40 hour per week schedule.</p><p>8 am to 5/5:30pm* Monday through Friday.</p><p>Benefits package includes Medical, Dental, Vision, 401k with matching, company paid Life Insurance, PTO, holiday pay and sick time.</p><p>The Medical Assistant performs a variety of patient care activities, including administering injections, EKG's, <b>Phlebotomy</b> and various other procedures. Delivers quality customer service and maintains established quality standards.</p><p>Qualifications and Skills: Registered or certified as Medical Assistant is preferred, EMT, or Phlebotomist with current CPR. 1-2 years Primary Care Medical Assistant experience preferred. Must have Phlebotomy skills. Must have strong Interpersonal skills and excellent Customer Service skills. Ability to work in a fast paced environment. eClinicalWorks experience is a plus. Bilingual is a plus.</p><p>PHC is a Physician owned Primary Care Practice serving our patients by providing quality care for 25 years in Pinellas County. PHC is an equal opportunity employer and a drug free and smoke free workplace.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Phlebotomy: 1 year (Required)</li><li>EMR systems: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Medical Assistant Registry or Certification (Preferred)</li></ul><p>Work Location: In person</p>

Medical Assistant, Primary Care Clinic, Monday-Friday schedule

Ultimate Dental Group

<p><b>Job Title:</b> Dental Front Desk | Assistant Office Manager | Dental Assistant (Hiring Multiple Roles)</p><p><b>Location:</b> Richmond, VA<br/><b>Job Type:</b> Full-Time</p><p><b>Join Our Growing Dental Team!</b><br/>We are a fast-paced, patient-centered dental office seeking reliable, friendly, and motivated individuals to join our team. We are currently hiring for <b>three key positions</b>: Dental Front Desk Coordinator, Assistant Office Manager, and Dental Assistant.</p><p>If you have dental experience, strong communication skills, and enjoy working in a team-oriented environment, we encourage you to apply!</p><p><b>Open Positions &amp; Pay:</b></p><p><b>Dental Front Desk Coordinator</b><br/><b>Pay:</b> $18 &ndash; $24 per hour<br/>Key Skills: Scheduling, insurance verification, customer service, dental software, multi-line phones</p><p><b>Assistant Office Manager</b><br/><b>Pay:</b> $25 &ndash; $30 per hour<br/>Key Skills: Dental office management, team leadership, insurance/billing, operations, patient relations</p><p><b>Dental Assistant</b><br/><b>Pay:</b> $20 &ndash; $24 per hour<br/>Key Skills: Chairside assisting, X-rays, sterilization, patient care, clinical support</p><p><b>Responsibilities (Role Dependent):</b></p><ul><li>Provide excellent patient care and customer service</li><li>Manage scheduling, insurance verification, and billing</li><li>Assist with daily dental office operations</li><li>Support clinical procedures and maintain sterilization standards</li><li>Ensure smooth workflow and positive patient experience</li></ul><p><b>Qualifications:</b></p><ul><li><b>Minimum 1 year of dental experience required for all positions</b></li><li>Strong communication and organizational skills</li><li>Ability to multitask in a fast-paced dental environment</li><li>Experience with dental software (Eaglesoft, or similar) is a plus</li><li>X-ray certification required for Dental Assistant role</li></ul><p><b>Benefits:</b></p><ul><li>Paid Time Off (PTO)</li><li>Health Insurance</li><li>Career growth opportunities</li><li>Supportive, team-oriented environment</li></ul><p>Pay: $18.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Which position are you apply for? (Front Desk, Dental Assistant, Assistant Office Manager)</li><li>Do you have at least 1 year of Dental experience?</li><li>How many years of dental experience do you have?</li><li>What dental software have you used?</li><li>Are you available for Full Time work?</li></ul><p>Work Location: In person</p>

Experience Required* Dental Front Desk, Dental Assistant, Assistant Manager

Search 10000+ Customer care assistant jobs near you this April. New roles added regularly across leading industries. Apply today.