customer service representative Jobs in Lahore Pakistan

customer service representative

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer services representative Jobs in Lahore Pakistan

customer services representative

call center agent Jobs in Lahore Pakistan

call center agent

customer care associate

ibex. Pakistan

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 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
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 O Levels/Matric or above
 </li>
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 Excellent English Written and Verbal Communication
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 American or neutral accent
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Must be alteast 18 Years old and hold valid CNIC.
 
 
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 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
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 Customer service focus
 </li>
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 Hands-on-problem solving ability
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 The ability to communicate technical information in a simple manne
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
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 A chance to polish your skills
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 A great learning environment
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 Ample experience to build a future path for yourself
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 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
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 <li>
 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
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 Conveyance facility
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 Loan facility
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 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
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 Providing alternatives to products/items, which are not available on the ecommerce website
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 Follow standard processes and procedures when it comes to providing the resolution
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 Staying up to date with latest updates on system information, process changes and future updates
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 </ul>
</div>

Customer Success Specialist

Techionik Ltd

We are seeking a Customer Support Executive who will be responsible for managing client interactions, resolving customer issues, and ensuring excellent service delivery. The ideal candidate must have strong communication skills, problem-solving abilities, and a customer-first attitude.Key Responsibilities:<ul><li>Handle customer queries through email, chat, and phone in a professional manner.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Provide accurate, valid, and complete information by using the right tools and resources.</li><li>Resolve customer complaints efficiently and follow up to ensure full satisfaction.</li><li>Maintain customer records and update information in the system.</li><li>Collaborate with internal teams to ensure customer issues are resolved quickly.</li><li>Identify trends in customer feedback and report them to the management team.</li><li>Assist in improving customer service procedures, policies, and standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1- 1.5 years of experience in customer support or a similar role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Proficiency in using CRM tools and MS Office.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Skills:<ul><li>Experience in handling international clients.</li><li>Knowledge of email etiquette and live chat support.</li><li>Ability to remain calm and professional under pressure.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive

WBM Technologies

Job Title: Customer Support Executive (Night Shift) Location: Lahore Employment Type: Full-Time | On-site Contract Duration: 24 MonthsAbout the RoleWe are looking for a dedicated and customer-focused Customer Support Executive to assist clients through chat, email, and phone. The ideal candidate is proactive, patient, and well-organized, with the ability to manage multiple tasks efficiently in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via chat, email, and phone in a timely and professional manner.</li><li>Resolve customer concerns and ensure a positive service experience.</li><li>Maintain accurate documentation of customer interactions and feedback.</li><li>Coordinate with internal teams to ensure seamless communication and workflow.</li><li>Analyze customer feedback and service trends to support service improvements.</li><li>Conduct outbound communications, including cold calling, when necessary.</li><li>Use MS Excel for data entry, reporting, and basic analysis.</li></ul>Requirements<ul><li>Education: Minimum Bachelor&rsquo;s degree.</li><li>Experience: Previous experience in customer support or a related role is preferred.</li><li>Skills:</li><li>Strong communication and problem-solving skills.</li><li>Proficient in MS Excel (basic formulas and data handling).</li><li>Ability to multitask and manage time effectively.</li><li>Professional demeanor with patience when managing difficult interactions.</li><li>Age Limit: Preferably under 30.</li><li>Gender: Female candidates are strongly encouraged to apply.</li></ul>What We Offer<ul><li>Competitive salary based on experience and performance.</li><li>Professional and supportive work environment.</li><li>Opportunities for skill development and career growth.</li></ul>Work Mode: On-site (Lahore) Shift: Night Shift Job Type: Full-TimeJob Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Executive (Female-Night Shift)

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls and emails in a professional manner</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in MS Office and CRM systems</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Female

TaylorMade Golf

We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience. This role requires excellent communication skills, patience, and the ability to work well under pressure.Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints in a timely and professional manner.</li><li>Process orders, forms, applications, and requests.</li><li>Maintain customer records and update account information.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Collaborate with other departments to address customer needs.</li><li>Stay informed about company products, services, promotions, and procedures.</li><li>Identify and report recurring issues or process improvements to management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is a plus).</li><li>Proven experience in a customer service or client support role.</li><li>Strong communication, active listening, and problem-solving skills.</li><li>Ability to remain calm and professional in stressful situations.</li><li>Good organizational skills and attention to detail.</li><li>Proficiency in Microsoft Office Suite; experience with CRM systems is an advantage.</li><li>Positive attitude and a willingness to go the extra mile for customers.</li></ul>Work Environment &amp; Benefits:<ul><li>Competitive salary with potential for bonuses. (70k PKR to 100k PKR)</li><li>Comprehensive training and development programs.</li><li>Supportive, team-oriented work culture.</li><li>Opportunities for career growth and advancement.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Rep (Females Only in Lahore)

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support

Firm Tech Services

We are now looking for a Customer Support Advisor to join our dynamic team and ensure our customers receive timely, accurate, and professional service.Key Responsibilities<ul><li>Communicate effectively with customers via phone and messaging platforms</li><li>Handle inquiries, complaints, and product information requests in a professional manner</li><li>Coordinate with the sales, warehouse, and logistics teams to ensure smooth order fulfillment</li><li>Maintain accurate records of client interactions and transactions</li><li>Build and maintain positive relationships with clients to encourage repeat business</li><li>Identify opportunities to improve customer satisfaction and efficiency</li></ul>Requirements<ul><li>Minimum [Diploma / Bachelor&rsquo;s degree] in Business, Marketing, or a related field preferred</li><li>Previous experience in customer service or sales support, ideally within the garment, textile, or wholesale industry</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in MS Office (Excel, Word) and basic knowledge of ERP or inventory systems</li><li>Positive attitude, patience, and a customer-first mindset</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives</li><li>Supportive and friendly work environment</li><li>Opportunities for career growth in a fast-paced wholesale business</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Advisor

Explore 779+ Customer care associate in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.