customer care associate

FedEx

<div><p>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; AIssue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution</p><p><br>
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.</p><p></p><p>
Grade: 4</p><p></p><p>
Opened only for UAE nationals.</p><p><br>
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills</p><p><br>
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.</p><p>
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.</p><h2 class="jobSectionHeader"><b>
Our Company</b></h2><p>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.</p><h2 class="jobSectionHeader"><b>
Our Philosophy</b></h2><p>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.</p><h2 class="jobSectionHeader"><b>
Our Culture</b></h2><p>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</p></div><p></p>

Customer Care Representative Associate - UAE Nationals Only

QIC UAE

<div>
 <p>
  Join One of the Leading Insurance Companies in the MENA Region
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 </p>
 <p>
  QIC UAE is pleased to invite ambitious and talented UAE Nationals to attend our exclusive Open Hiring Days taking place on 3 &amp; 4 June 2026. This is an excellent opportunity to begin or advance your career with one of the region&rsquo;s most trusted insurance providers.
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  We are currently hiring for the position of Customer Support Associate with both full-time and part-time opportunities available across Dubai and Abu Dhabi. Fresh graduates as well as candidates with 3&ndash;5 years of experience are encouraged to apply.
 </p>
 <p>
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 </p>
 <p>
  <strong>
   Candidate Requirements
  </strong>
 </p>
 <p>
  Basic to intermediate Excel knowledge
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  Strong communication skills
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 <p>
  Customer service-oriented mindset
 </p>
 <p>
  Employee Benefits
 </p>
 <p>
  Competitive salary starting from AED 8,000+
 </p>
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  Health and car insurance
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  Nafis: eligibility
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 <p>
  Air ticket for full-time employees
 </p>
 <p>
  Career growth opportunities
 </p>
 <p>
  Hybrid work flexibility after probation (subject to management approval)
 </p>
 <p>
  <br/>
 </p>
 <p>
  Event Details
 </p>
 <p>
  <br/>
 </p>
 <p>
  📅 Date: 3 &amp; 4 June 2026
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  ⏰ Time: 9:00 AM &ndash; 2:00 PM
 </p>
 <p>
  📍 Venue: Dubai Hills Business Park, Building 4 &ndash; 5th Floor
 </p>
 <p>
  <br/>
 </p>
 <p>
  Apply Now
 </p>
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  <br/>
 </p>
 <p>
  📧 Send your CV to: careers-uae@qicuae.com
 </p>
 <p>
  🌐 Website: www.qicuae.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  Take the next step in your professional journey and meet our hiring team directly during the Open Hiring Days. We look forward to welcoming talented Emirati professionals to the QIC UAE family.
 </p>
</div>


Customer Support Associate

Nestlé

<div><p>B2B ProCare Associate ( French Speaker)<br>
Location: NBS<br>
Company: Nestl&eacute; Egypt Full-time</p><p></p><p><b><br>
Purpose of Job:</b>
</p><p>To Handle incoming calls and Ensure all calls are logged in CRM, respond to social media contact us requests and Emails covering the following Services : Technical machine assistance, telemarketing, order capturing, payment collection and dues payments. Conducts survey and service satisfaction assessments. Attending on going training and Knowledge transfer sessions and carry out general , Quatitative and qualitative insightful reports coverning all mentioed servcies.<br>
</p><p><br>
<b>A DAY IN THE LIFE &hellip;</b></p><ul><li>Handling received engagement to MENA region ProCare Call Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts)
</li><li>Guide Nestle Professional Customers and Consumers through complains handling and other queries regarding Nestle products range and Services.
</li><li>Conduct the outbound calls for the new prospects (leads) or offering Nestle Professional products or solutions (tele sales)
</li><li>Conduct Consumer/Customer satisfaction Surveys
</li><li>Ensure cases are followed up with operational team on time resolving. Real time alerts and regular updates in case of crises
</li><li>Ensures proper notification and escalation of critical complaints and irate customers
</li><li>Follows the changes in the messaging and the ways of working
</li><li>Execute additional tasks from the Line Manager or the Market
</li><li>Promote and support continuous improvement initiatives by leveraging NCE practices such as ORs/ GSTD/FI
</li><li>Follow, and help to improve, standard global processes and standard routines
</li></ul><p><b>WHAT MAKES YOU SUCCESSFUL:</b></p><p>
1.University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology).</p><p>
2. Experience in Consumer services &amp; Marketing or in Sales at Nestl&eacute; or equivalent FMCG preferred.</p><p>
3. Paid or voluntary work experience gained with a media evaluation company or within marketing/PR preferred.</p><p>
4. Good communication skills both written and spoken in Arabic and English Languages (Urdu or other upon requirements).</p><p>
5. Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</p></div>

B2B ProCare Associate (French Speaker)

TOTE

<div><div><div><p><b>Position Profile</b></p><div><div><p>
This role focuses on delivering excellent customer service while accurately receiving, handling, and processing incoming shipments. The position supports a positive customer experience by ensuring products are managed with care, attention to detail, and efficiency in a safe, organized environment.</p></div></div><p><b><br>
</b><br>
</p></div></div><br>
<div><div><div><p><b>Essential Duties</b></p></div><div><div><div><br>
<ul><li>
Provide a safe, welcoming, and service-oriented environment by following all company HSSE (Health, Safety, Security &amp; Environmental) policies and procedures.</li></ul></div><div><br>
<ul><li>
Receive and handle incoming shipments with care, ensuring products are accurately unloaded, organized, and staged to support efficient customer service and order fulfillment within a warehouse.</li><li>
Verify shipment details by reviewing documentation for accuracy, including shipper and customer information, billing details, product descriptions, and any special handling requirements (including hazardous materials when applicable).</li></ul></div><div><br>
<ul><li>
Accurately record shipment weights and dimensions using warehouse systems and devices to ensure proper billing and a seamless customer experience.</li><li>
Collaborate with team members to ensure all required shipping and receiving documentation is complete and processed promptly for smooth order handling.</li></ul></div><div><br>
<ul><li>
Prepare customer orders for shipment or pickup by labeling, packaging, and securing items to ensure they arrive safely and in excellent condition.</li></ul></div><div><br>
<ul><li>
Support order accuracy and timely fulfillment by assisting with sorting, staging, and loading freight to meet customer expectations.</li><li>
Package and ship materials in compliance with all regulatory and company standards, ensuring safe and reliable delivery for customers.</li><li>
Maintain a clean, organized, customer-ready workspace and appearance to promote efficiency and a positive experience for both internal and external customers.</li><li>
Provide support across operations and assist with additional tasks as needed to ensure excellent service and team success as assigned.</li></ul></div><div><p><b><br>
Qualifications</b></p></div><div><div><div><br>
<ul><li>
High school diploma or GED equivalent</li></ul></div><div><br>
<ul><li>
Minimum one year of experience in retail, customer service, warehousing or receiving department.</li><li>
Forklift experience preferred.</li><li>
Prior customer service experience preferred.</li><li>
Previous transportation or retail industry experience preferred</li></ul></div><div><p><b><br>
Knowledge, Skills, and Abilities</b></p></div><div><div><div><br>
<ul><li>
Working knowledge of computers; Hand held scanning devices and computerized warehouse management system knowledge preferred</li></ul></div><div><br>
<ul><li>
Must have exceptional attention to detail, perform work accurately and ability to proof own work</li></ul></div><div><br>
<ul><li>
Excellent data entry skills including speed, accuracy and thoroughness</li></ul></div><div><br>
<ul><li>
Excellent Customer Service skills in person and on the phone</li></ul></div><div><br>
<ul><li>
Ability to professionally serve a variety of people in a busy and fast-paced environment. Strong written and verbal communication skills</li></ul></div><div><br>
<ul><li>
Must have the ability to work independently and as part of a team</li></ul></div><div><div><br>
<ul><li>
Treats people with respect, keeps commitments, inspires the trust of others, work with integrity and ethically, uphold organizational values</li></ul><p><b>
Benefits:</b></p><p>
Here&rsquo;s what you can look forward to:</p><ul><li><i>
Compensation</i><ul><li>
Competitive hourly rate: $20.50 - 30.80 per hour, depending on experience and qualifications</li></ul></li><li><i>
Health &amp; Wellness</i><ul><li>
Employer subsidized medical, dental, and vision coverage for you and your family/dependents.</li><li>
Employer‑paid life insurance, accidental death and dismemberment (AD&amp;D), and short‑term and long-term disability coverage</li></ul></li><li><i>
Retirement</i><ul><li>
Generous 401(k) plan with a 4% company match</li></ul></li><li><i>
Paid Time Off</i><ul><li>
2 weeks&rsquo; vacation annually</li><li>
7 company holidays</li><li>
7 days of sick leave annually</li></ul></li><li><i>
Extras that Make a Difference</i><ul><li>
Up to $5,250 per year in tax-free educational assistance to assist with career development and growth</li><li>
Employee Assistance Program (EAP)</li><li>
Annual Boot reimbursement program</li></ul></li></ul></div></div><div><p><b><br>
Working Environment</b></p></div><div><div><div><p><br>
This job is performed primarily in a warehouse setting when working with powered lifting equipment, computer systems and other forms of documentation. Some work is performed outdoors when working with customers, receiving and documenting bill of ladings, labeling freight and working with the Dock and Yard team. Exposure to inclement weather and varying temperatures, may be exposed to hazardous chemicals, materials, and airborne pathogens. This position is subject to frequent walking, bending, reaching and lifting.</p><p><b>
Reasonable Accommodations</b></p><p>
Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.</p></div></div></div></div></div></div></div></div></div></div></div></div>

Customer Fulfillment Associate

<div>
 Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC&reg;, HSN&reg;, Ballard Designs&reg;, Frontgate&reg;, Garnet Hill&reg; and Grandin Road.
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 <strong>
  Your Opportunity, Your Team
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 Our Customer Service Specialist supports QVC, and help answer our inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
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 <strong>
  Where You'll Work
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   This role is remote; job seekers must reside in Texas to be considered. You will work from home.
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  </li>
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 <strong>
  What You'll Do
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   Busy day handling a high volume of our inbound customer inquiries.
  </li>
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   Offer additional products on each customer interaction.
  </li>
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   Assist customers with questions while personalizing the experience for each caller.
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   Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
  </li>
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   Opportunity for advancement and upward mobility across the entire QVC Group family of brands.
  </li>
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   Report to an assigned Customer Service Supervisor.
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  </li>
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 <strong>
  What You'll Bring
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 <ul>
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   Provide a distraction free work from home environment.
  </li>
  <li>
   12 months or more of customer service experience.
  </li>
  <li>
   Learn and work in a virtual environment.
  </li>
  <li>
   Communicate with a variety of styles.
  </li>
  <li>
   Navigate multiple systems and screens.
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   Follow QVC computer system requirements.
  </li>
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   Troubleshoot own technical problems (partner with IT when needed).
  </li>
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   Available to work weekends, holidays, and additional hours.
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   <br/>
  </li>
 </ul>
 This is a remote position.
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 Our Total Rewards package includes benefits you&rsquo;ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
</div>


QVC Customer Service Specialist - Full Time

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li>
<li>Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
</ul><b>Operations</b>
<ul><li>Provides customers with courteous, friendly, fast, and efficient service.</li>
<li>Recommends items for sale to customer and recommends trade-up and/or companion items.</li>
<li>Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li>
<li>Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li>
<li>Implements Company asset protection procedures to identify and minimize profit loss.</li>
<li>Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li>
<li>Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li>
<li>Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li>
<li>Has working knowledge of store systems and store equipment.</li>
<li>Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li>
<li>Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li>
<li>Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Attends training and completes PPLs requested by Manager or assigned by corporate.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evenings and weekend hours.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $15 - $17.5 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Paid time off benefits</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Flexible hours</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Training programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Customer Service Associate

ibex

<div>
 <p>
  <span>
   ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
  </span>
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &bull; Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
  <br/>
  &bull; Assist customers with their items purchased through ecommerce website
  <br/>
  &bull; Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  <br/>
  &bull; Providing alternatives to products/items, which are not available on the ecommerce website
  <br/>
  &bull; Follow standard processes and procedures when it comes to providing the resolution
  <br/>
  &bull; Staying up to date with latest updates on system information, process changes and future updates
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  &bull; O Levels/Matriculation or above
  <br/>
  &bull; Excellent Written and Verbal English communication
  <br/>
  &bull; Proficiency with MS Office (Particularly MS Excel and MS Word)
  <br/>
  &bull; Banking Experience preferred
 </p>
</div>


Customer Services Specialist

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