customer care associate

Truma Corporation

<div>Who we are:
Truma is a premium partner to the outdoor recreation community, with a focus on cooling, heating and hot water solutions. Truma started doing business in North America in 2013, establishing its headquarters in Elkhart, IN. Backed by over 70 years of German engineering, Truma has a long history of providing quality solutions to the global outdoor recreation market. Truma provides &quot;Simply Better&quot; world-class systems designed and tested specifically for outdoor adventures and the diverse terrains unique to North America. Truma distinguishes itself by its high-quality products, exemplary customer service, knowledgeable technicians, and customer-first philosophy.
What we offer:
<ul><li>Competitive salaries and flexible schedules</li>
<li>Company-paid training and professional development</li>
<li>Paid time off (PTO), paid sick leave, paid holidays, and paid parental leave</li>
<li>Premium benefits including health, dental, vision, disability, voluntary and company-paid life insurance</li>
<li>Supplemental benefits including accident, hospital, and critical illness</li>
<li>Retirement savings plan with up to 4% match</li>
<li>Health Savings Account (HSA) and Flexible Spending Account (FSA) options</li>
<li>Gym membership reimbursement</li>
</ul>
What you'll do:
As the Senior Customer Care Associate, you will provide technical support and customer support to Truma&rsquo;s OEM, Dealer, and end user customers with the objective of providing a Best In Class customer experience.
<ul><li>Providing Excellent Customer Care to Enhance Customer Satisfaction</li>
<li>Intake and processes inbound customer requests on Truma or Alde products while delivering a best-in-class customer experience</li>
<li>Provide strong technical product support for OEMs, Service Technicians, and end users on product questions or issues while ensuring accurate and timely service</li>
<li>Provide over the phone instructional product support for service technicians to ensure correct diagnosis and service execution as needed with our products</li>
<li>Investigate complex support concerns, and where necessary coordinate closely with teams across Service, Sales, and Warranty departments</li>
<li>Document and maintain customer data and acount information in Truma&rsquo;s CRM System</li>
<li>Issue and process RMAs to return product for warranty evaluation and approval</li>
<li>Identify part numbers and perform order entry within ERP system</li>
<li>Support Service Department leadership with continuous process improvement to customer experiences</li>
<li>Order placement related to customer products</li>
<li>Maintains strong working relationships with GmbH (Truma Germany) Service area to ensure collaboration and open communication throughout the organization.</li>
</ul>
The job criteria may include other duties, responsibilities, and activities, which may change or be assigned at any time with or without notice.
Position Requirements:
<ul><li>Education: Associates degree in a related field preferred; would consider a High School graduate / GED with direct technical customer service experience or industry certifications</li>
<li>Experience: 3+ years of experience in Customer Service / Support capacity</li>
<li>Certifications: RVTI Certification or related technical certifications desired</li>
<li>Functional Skills: Strong problem resolution skills, with a technical/mechanical aptitude to learn basic product service, troubleshooting, and support for the Truma products. Ability to handle calls and enter information into a database at the same time. Strong attention to detail with the ability to move efficiently to new calls</li>
<li>Technology Skills: Knowledge of Microsoft Office is required; database experience preferred. SAP and Salesforce experience a plus</li>
<li>Language Skills: Solid verbal and written communication skills required</li>
<li>Leadership/Behaviors: Strong customer focus and a sense of urgency is required; ability to build relationships, collaborate on best practices, and provide ongoing support to customers and team members is also important</li>
<li>Culture Match: Customer-Service Oriented, Ambitious to meet/exceed performance goals, Flexible, Quality Focused, Adaptable, High Integrity, Works well independently &amp; in teams</li>
</ul>
Core Values that Apply to All Positions:
<ul><li>Courage</li>
<li>Connectedness</li>
<li>Adaptability</li>
<li>Sustainability</li></ul></div>

Sr. Customer Care Associate

Unify CX

<div><div><div>UnifyCX is growing and we&rsquo;re looking for a Customer Care Representative to join our motivated and ambitious team in San Antonio, TX. 
 
Pay and Perks:</div>
<ul><li>Base Pay: - $18.00 per hour (starting wage rate) 
<ul><li>$18.25 per hour (upon certification)</li><li>$18.50 per hour (6 mos. tenure)</li><li>$19 per hour (1 year tenure)</li></ul></li>
</ul><div>Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. 
 
Hours of Operation: This program is from 7 am to 7 pm Monday through Friday, and schedules will fall between these hours.</div>
<div>NEO: Friday (9:00 AM&ndash;5:30 PM CST)</div>
<div>Training Hours (Classroom Training, Product Readiness &amp; Knowledge Check) : Monday to Friday (9:00 AM&ndash;5:30 PM CST)
 
Training duration: 6 to 7 weeks</div>
<div></div><div>After training all agents begin their assigned production schedule. 
 
Location: Project CoWork Building, 11103 West Ave, San Antonio 78213. 
 
Who are you?</div>
<ul><li>Minimum 6 months Insurance experience or 6 months customer service experience, preferably in a professional or call-center environment.</li>
<li>Ability to demonstrate internet-based, multi-screen computer navigation with ease.</li>
<li>Commitment to Reliability.</li>
<li>Strong Customer engagement skills.</li>
<li>Basic understanding of the Insurance Industry. Understanding of Jewelry / Asset type of insurance is a plus.</li>
<li>Technical troubleshooting experience preferred but not required.</li>
<li>Comfortable handling customer support inquiries and customer support complaints.</li>
<li>Comfortable with utilizing various methods of communication (email, chat, phone).</li>
<li>Strong multi-tasking skills.</li>
</ul><div>What Will You Do?</div>
<ul><li>Process incoming and outgoing focused phone calls to collect information, investigate issues, or diagnose and troubleshoot problems.</li>
<li>Research and resolve issues, within the scope of responsibility.</li>
<li>Obtain, enter, and verify customer information in designated systems.</li>
<li>Document customer notes with clear, concise explanations in a timely, and accurate manner, navigating systems while on the phone and documenting as much of the conversation in real-time as possible.</li>
<li>Maintain established quality, calls/interactions per hour, and response time metrics, while supporting overall goals and objectives.</li>
<li>Maintain excellent product knowledge, stay informed with training updates and email updates.</li>
<li>Follow proper escalation pathways determined by each program and situations.</li>
<li>Optimize each contact with a customer by outlining opportunities and benefits of pursuing relationship with assigned client.</li>
<li>Ensure that calls are processed in strict adherence to established policies, procedures, quality standards as well as applicable federal laws and regulations.</li>
<li>Maintain strict confidentiality of information provided by customer or data accessed within assigned systems.</li>
<li>Establish and maintain a professional relationship with internal/external customers, team members and department contacts.</li>
</ul><div>Who We Are:
<div><div>UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. 
</div></div><div></div><div><div>UnifyCX is a certified woman-owned business and an EOE employer who welcomes diversity.</div></div></div></div></div>

Customer Care Associate - Fixed Weekends Off

HD Supply

<div><div>Job Summary</div><div>
Responsible for responding to online order and service activities for e-Business customers. Assist customers with product selection, answer basic questions, and may suggest various product options that are available. Document customer problems and input tickets for resolution. Ensure prompt and proper resolution of customer queries by providing additional information or escalating/engaging others to provide solutions per defined procedures.</div><div></div><div> 
Major Tasks, Responsibilities, and Key Accountabilities</div><ul><li>
Responds to routine customer inquiries received via email, chat or other online inquiry channels.</li><li>
Assists customers with product selection, answers basic questions, and suggests various product options that are available.</li><li>
Provides support for account registration (per customer preference and parameters) and account setup and user ID creation.</li><li>
Utilizes a variety of software tools to resolve customer inquiries, conduct order tracking, gather information, and/or attempt troubleshooting and resolution of issues.</li><li>
Provides guidance through the online ordering process. Represents products to support increased sales to web customers as appropriate.</li><li>
Addresses and resolves post-order questions regarding shipping, billing, and delivery.</li><li>
Analyzes, troubleshoots, and reports performance issues with web platforms when needed.</li><li>
Performs other duties as assigned.</li></ul><div> 
Nature and Scope</div><ul><li>
Refers complex, unusual problems to supervisor.</li><li>
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.</li><li>
None.</li></ul><div> 
Work Environment</div><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li><li>
No travel required.</li></ul><div> 
Education and Experience</div><ul><li>
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.</li></ul> 
For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers: 
Pay Range
$18.50-$21.25 Hourly 
HDS provides the following benefits to all permanent full-time associates:<ul><li>
Medical (with Prescription drug coverage), dental, and vision plans</li><li>
Health care and Dependent Care FSA (as applicable)</li><li>
401(K) with company match</li><li>
Paid Holiday, Vacation, Personal Time, and Wellness Day</li><li>
Paid Sick Time</li><li>
Life and Accidental Death &amp; Dismemberment Insurance</li><li>
Short and Long-term Disability Insurance</li><li>
Critical Illness Insurance</li><li>
Accident Insurance</li><li>
Whole Life insurance</li><li>
Commuter Benefits</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program</li><li>
Adoption and Surrogacy Assistance</li></ul> 
CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.</div>

E-Business Customer Care Associate (Non-Remote)

Geisinger

<div><div>Location Work from Home Job Category Member Services, Geisinger Health Plan Schedule Days Work Type Full time Department GHP Customer Care Team Date posted 07/10/2026 Job ID R-99112
</div><div><h3 class="jobSectionHeader">Job Summary</h3>
Geisinger Health Plan is now hiring full-time Customer Care Associates for our September 2026 (9/8/2026) training class. If you are looking for an opportunity to begin a career in healthcare where you can grow not only in our health plan but also Geisinger health system, please apply.
<h3 class="jobSectionHeader">Job Duties</h3>
The Customer Care Associate is the main point of contact a customer makes with the health plan. Provides exceptional customer service to customers by answering questions and/or resolving concerns through appropriate education, information, and follow-up.
<ul><li>Provides customers with knowledge of plans, products, systems, and processes to resolve customer issues/concerns.
</li><li>Serves as primary contact for customers.
</li><li>Maintains strong relationships with customers through telephone contact, written correspondence, electronic messaging and onsite visits.
</li><li>Investigates all concerns/issues to assure accurate information is provided in a timely manner. Provides resolution for all customer concerns and inquiries.
</li><li>Communicates and coordinates with the appropriate internal departments to resolve customer concerns.
</li><li>Documents and codes accurately all inquiries/concerns.
</li><li>Provides customers with the complaint/appeal and grievance process.
</li><li>Documents complaint/appeal and grievances and forwards to the appropriate team for processing.
</li><li>Completes outbound calls to customers to resolve complex benefit, eligibility, premium, pharmacy, claims or other related issues.</li> 
</ul> 
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
<h3 class="jobSectionHeader">Position Details</h3>
Work Schedule / Hours
<ul><li>Hours of Operation are Monday thru Friday 8am - 8pm. Saturday 8am - 2pm.
</li><li>Shifts can change based on business need and process will be discussed during the interview &amp; hiring process.
</li><li>During peak business times, and new election periods, extended hours may be required.
</li></ul>Work at Home requirements:
To ensure a productive and secure remote work environment, the following conditions must be met:
<ul><li>Quiet, Dedicated Workspace: A private, distraction-free area within your home to support focused work.
</li><li>Adequate Workstation Setup: Sufficient space to accommodate all employer supplied equipment, including monitors, keyboard, and other peripherals.
</li></ul>High-Speed Internet Connection:
Connection Type: Cable modem only (DSL, wireless cellular, and satellite services are not permitted).
Minimum Speed Requirements:
<ul><li>Download: 75 Mbps
</li><li>Upload: 25 Mbps
</li><li>Ping: Less than 150 ms
</li><li>Jitter: Less than 30 ms
</li><li>Connectivity: The computer must be connected via Ethernet cable. Wi-Fi is not permitted unless a Virtual Private Network (VPN) is used to secure the connection.
</li></ul><h3 class="jobSectionHeader">Education</h3>
High School Diploma or Equivalent (GED)- (Required)
<h3 class="jobSectionHeader">Experience</h3>
Minimum of 1 year-Customer Service (Preferred)
<h3 class="jobSectionHeader">Skills</h3>
Call Center Technologies; Communication; Teamwork; Organizing; Computer Literacy
<h3 class="jobSectionHeader">About Geisinger</h3>
Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org( opens in new window) or connect with us on Facebook( opens in new window), Instagram( opens in new window), LinkedIn( opens in new window) and Twitter( opens in new window).
<h3 class="jobSectionHeader">Equal Opportunity Employer</h3>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
<h3 class="jobSectionHeader">Our Vision &amp; Values</h3>
Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
<h3 class="jobSectionHeader">Our Benefits</h3>
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.</div></div>

Customer Care Associate - Medicaid Team, Geisinger Health Plan (must reside in Eastern Standard Time Zone)

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179737
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Customer Service Associate &ndash; Florist | Marks &amp; Spencer
 
 
 
 
 Overview Of The Role
 
 
 
 The
 
 Customer Service Associate &ndash; Florist
 
 is responsible for delivering an exceptional customer experience while creating, maintaining, and presenting high-quality floral arrangements and fresh flower displays. The role supports day-to-day florist operations by ensuring flowers and plants are fresh, well cared for, beautifully merchandised, and available for customers in line with M&amp;S standards.
 
 
 Working as part of the M&amp;S team, you will help create a premium shopping experience by offering expert floral advice, preparing customer orders, maintaining attractive floral displays, and ensuring the florist area remains clean, organized, and visually inspiring. Success in this role is measured through customer satisfaction, quality and freshness of floral products, sales performance, waste control, and excellent store standards.
 
 
 
 What You Will Do
 
 
 
 
 Customer Service &amp; Customer Experience
 
 
 
 <ul>
 <li>
 Deliver exceptional customer service by greeting and assisting customers in a friendly, professional, and engaging manner.
 </li>
 <li>
 Provide customers with accurate advice on flower selection, arrangement options, plant care, freshness, pricing, and promotions.
 </li>
 <li>
 Handle customer enquiries and resolve basic complaints promptly, escalating issues where necessary.
 </li>
 <li>
 Build positive customer relationships that encourage repeat visits and brand loyalty.
 </li>
 <li>
 Ensure every customer receives a premium shopping experience aligned with M&amp;S service standards.
 
 
 </li>
 </ul>
 
 Florist Operations
 
 
 
 <ul>
 <li>
 Replenish fresh flowers, bouquets, and gift-ready products in line with customer requirements and M&amp;S quality standards.
 </li>
 <li>
 Review quality of flowers and plants to maintain freshness, quality, and longevity.
 </li>
 <li>
 Ensure floral displays are fully replenished, visually appealing, and available throughout trading hours.
 </li>
 <li>
 Prepare customer orders accurately, including wrapping, packaging, and protecting floral items for collection or delivery where applicable.
 </li>
 <li>
 Remove wilted, damaged, expired, or poor-quality flowers and plants from sale promptly.
 
 
 </li>
 </ul>
 
 Visual Merchandising &amp; Store Standards
 
 
 
 <ul>
 <li>
 Maintain exceptional visual standards within the florist area, ensuring displays are fresh, colorful, commercial, and inspiring.
 </li>
 <li>
 Arrange flowers, plants, bouquets, and seasonal products according to brand guidelines, promotional activity, and customer demand.
 </li>
 <li>
 Maintain cleanliness and organization of the florist counter, preparation area, display fixtures, tools, buckets, and surrounding areas.
 </li>
 <li>
 Ensure pricing, product labels, care information, and promotional signage are accurate and up to date.
 
 
 </li>
 </ul>
 
 Stock Management &amp; Inventory
 
 
 
 <ul>
 <li>
 Receive flower, plant, and florist supply deliveries, checking quality, quantities, and presentation standards.
 </li>
 <li>
 Replenish floral products efficiently while maintaining product care, freshness, and display standards.
 </li>
 <li>
 Assist with stock counts, inventory management, ordering requirements, and shrinkage control.
 </li>
 <li>
 Report stock shortages, damaged flowers, quality concerns, or supply issues to the Department Manager.
 </li>
 <li>
 Support waste reduction through effective stock rotation, freshness checks, and accurate demand planning.
 
 
 </li>
 </ul>
 
 Sales Support &amp; Commercial Performance
 
 
 
 <ul>
 <li>
 Recommend complementary products to enhance customer purchases.
 </li>
 <li>
 Support seasonal promotions and new product launches.
 </li>
 <li>
 Contribute towards achieving department sales, availability, and waste reduction targets.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Passion for delivering exceptional customer service.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong merchandising and replenishment skills.
 </li>
 <li>
 Good attention to detail and organizational skills.
 </li>
 <li>
 Ability to work efficiently in a fast-paced retail environment.
 </li>
 <li>
 Basic inventory management and stock rotation knowledge.
 </li>
 <li>
 Team player with a positive attitude.
 </li>
 <li>
 Ability to lift and replenish stock safely while maintaining product quality.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Experience in flower shops
 </li>
 <li>
 Experience operating POS systems is an advantage.
 </li>
 <li>
 Good verbal communication skills in English (Arabic is an advantage).
 </li>
 <li>
 Friendly, customer-focused, and able to work effectively within a team.
 </li>
 <li>
 Ability to work flexible shifts, weekends, and public holidays.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Customer Service Associate - Florist | Retail | M&S | UAE

TBK Bank

<div>Join TBK Bank!
At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
Triumph Financial, Inc. (NASDAQ: TFIN), is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services.<h1 class="jobSectionHeader">
Summary</h1>
Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service. You'll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you'll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities. If you're eager to take initiative, contribute to our retail branch goals, and make a meaningful impact, we invite you to become a part of our team.<h1 class="jobSectionHeader">
Job Description</h1>
The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank&rsquo;s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.<h1 class="jobSectionHeader">
Team Culture</h1>
At Triumph Financial, we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. When we do this, we&rsquo;re &ldquo;Helping People Triumph.&rdquo;
Treating people fairly, handling conflict with grace, and speaking the truth with humility are actions born of our convictions. Correct, consistent daily action shapes our culture, and we work at this diligently.<h1 class="jobSectionHeader">
How You'll Spend Your Time</h1><ul><li>
Profile new and existing customers, suggesting tailored products/services.</li><li>
Provide exceptional customer service, exceeding expectations.</li><li>
Open new accounts, ensuring accuracy and timely documentation.</li><li>
Assist with Stop Payments, Debit Card Orders, and more.</li><li>
Take initiative to resolve customer issues and provide prompt feedback.</li><li>
Help maintain customer goodwill and contribute to branch goals.</li><li>
Professionally refer customers to various bank departments.</li><li>
Safeguard customer info, adhere to regulations, and maintain security.</li><li>
Process transactions while maintaining accurate records.</li><li>
Contribute to local community and bank-sponsored events.</li></ul><h1 class="jobSectionHeader">
Education &amp; Experience Requirements</h1>
The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.
Apply now and seize the chance to provide exceptional service, build relationships, and grow in a supportive banking environment!
Triumph Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Compensation Range
Hourly: $16.54 - $22.67
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.<h2 class="jobSectionHeader">
Go on. Do it. Apply Today!</h2></div>

Client Service Associate

I Zakarin and Sons

Job SummaryWe are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and service to our valued clients. Your energy, communication skills, and problem-solving abilities will help foster positive relationships, resolve inquiries efficiently, and ensure a seamless customer experience. This paid position offers an exciting opportunity to develop your skills in client services, sales, and technical support within a fast-paced environment. If you thrive on helping others and enjoy engaging with diverse audiences, this is the perfect role for you!Responsibilities<ul><li>Provide outstanding customer support via phone, email, and chat channels, ensuring prompt and professional responses to inquiries.</li><li>Assist clients with product information, order processing, billing questions, and troubleshooting issues.</li><li>Conduct outbound calling campaigns to follow up with customers, gather feedback, or promote new products and services.</li><li>Maintain accurate records of customer interactions through data entry in our customer relationship management (CRM) system.</li><li>Utilize Microsoft Office tools to document conversations, prepare reports, and manage client data efficiently.</li><li>Demonstrate excellent phone etiquette and communication skills to build rapport with clients from diverse backgrounds.</li><li>Collaborate with team members to resolve complex customer service problems swiftly and effectively.</li><li>Support sales initiatives by identifying opportunities for upselling or cross-selling relevant products or services.</li><li>Prioritize organizational tasks to ensure timely follow-up and maintain high levels of customer satisfaction.</li></ul>Qualifications<ul><li>Proven experience in customer service or call center environments preferred; strong phone communication skills required.</li><li>Proficiency in Microsoft Office applications such as Word, Excel, and Outlook; technical proficiency is a plus.</li><li>Excellent written and verbal communication skills in English; bilingual skills are an advantage.</li><li>Strong organizational skills with attention to detail for accurate data entry and record keeping.</li><li>Demonstrated ability to solve customer problems with patience and professionalism.</li><li>Experience in sales or client services is beneficial; familiarity with outbound calling strategies is preferred.</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure.</li></ul>Join us as a Customer Service Associate where your enthusiasm makes a difference! We value energetic team players who are committed to delivering exceptional service while growing their professional skills in a supportive environment. This paid position offers meaningful work that directly impacts our clients&rsquo; experiences&mdash;apply today!Pay: $18.00 - $22.00 per hourWork Location: In person

Customer Service Associate

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