customer care associate

IKEA

<div><div><p>&quot;You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.</p>
<p>A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself.&quot;</p>
<div><div><ul><li><div><div>Location</div>
<div>Costa Mesa</div>
</div></li><li><div><div>Department</div>
<div>Customer Relations</div>
</div></li><li><div><div>Anticipated Closure Date</div>
<div>2026-05-16</div>
</div></li></ul></div></div><div>You already applied for this job.
<div>
<div> Customer Service Associate (Childcare) with Facebook Customer Service Associate (Childcare) with LinkedIn Customer Service Associate (Childcare) with Twitter
</div></div></div></div><div><div><div><div><div>Candidate profile (title) Why we will love you
</div><div>Candidate profile (text) - Default language &quot;You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work
<br>
environment is important to you.
<br>
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you
<br>
want to contribute, grow, and your uniqueness. Join our team and start a better life for yourself.&quot;
</div><div>Key responsibilities (title) What you'll be doing day to day
</div><div>Key responsibilities (text) &quot;&bull;At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Sm&aring;land, a place for kids to have fun while our customers shop on their own. &bull;As a Children&rsquo;s Activity Area Associate, you will:
<br>
<ul><li>Contribute to creating a pleasant and safe environment for the children that visit our play facility.
</li><li>Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
</li><li>Participate in the planning and execution of children&rsquo;s activities both in and outside of Sm&aring;land.
</li><li>Build meaningful and empathetic relationships with children and their caretakers.
</li><li>Strictly adhere to all IKEA play facility and safety &amp; security policy and procedures.
</li><li>Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.&quot;
</li></ul></div><div>Team vision ( title) Together as a team
</div><div>Team vision (text) At IKEA it&rsquo;s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We&rsquo;re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We&rsquo;re a bunch of people who are truly passionate about people!
</div><div>Let's connect !
</div><div>Let&acute;s connect JOB TYPE: Permanent Part-Time (limited benefits)
<br>
<br>
HOURS: 12&ndash;20 hrs/week (PT)
<br>
<br>
PAY RATE: $19.50
<br>
<br>
SHIFT: Must be able to work in Cash lanes; Availability: Mornings 9:30am to 2:30pm on Monday, Wednesday, Thursday, and Weekends all day.<br>
<br>
<br>
<br>
At IKEA, taking care of our co-workers and their dependents is a top priority. That&rsquo;s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!<br>
<br>
<br>
<br>
<br>
<ul><li>Generous paid time off, holiday and sick time
</li></ul><br>
<ul><li>WiselyPay &ndash; get earned wages up to two days early
</li></ul><br>
<ul><li>Paid parental leave (up to 16 weeks)
</li></ul><br>
<ul><li>KinderCare tuition discount
</li></ul><br>
<ul><li>Retirement and bonus plans
</li></ul><br>
<ul><li>Co-worker discount, meal deal, and referral bonus
</li></ul><br>
<ul><li>Pet insurance program
</li></ul><br>
<ul><li>Education assistance and learning programs
</li></ul><br>
<ul><li>Safety shoe reimbursement
</li></ul><br>
<ul><li>24/7 telehealth visits
</li></ul><br>
<ul><li>Dental and vision plans
</li></ul><br>
<ul><li>Medical and Rx plans (must work min. 20 hrs/wk)
</li></ul><br>
<ul><li>A fun and inclusive work environment
</li></ul><br>
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.
</div></div></div></div></div><div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><div><b>Why you will love us<br>
</b><br>
</div></h3></div></div><p></p><div><div>From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.<br>
<br>
</div><div></div><br>
<div>At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.<br>
<br>
</div><div></div><br>
<div>Our vision, &ldquo;to create a better everyday life for the many people&rdquo; inspires and guides us in everything we do. This is IKEA.</div>
</div></div></div><p></p><div><div><div><div><h3 class="jobSectionHeader"><b>What we all have in common</b></h3>
</div></div><div><ul><li>Living our values</li>
<li>Being your unique self, while respecting and including others</li>
<li>A passion for home furnishing</li>
<li>Performing &amp; delivering while learning &amp; developing</li>
<li>Having fun!</li></ul></div></div></div></div></div></div><div></div>

Customer Service Associate (Childcare)

HomeGoods

<div>HomeGoods<div><p>
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You&rsquo;ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you&rsquo;re working in our four global Home Offices, Distribution Centers or Retail Stores&mdash;TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you&rsquo;ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family&mdash;a Fortune 100 company and the world&rsquo;s leading off-price retailer.</p></div><p></p><p><b>
Job Description:</b></p><p><b>
Opportunity: Grow Your Career</b></p><p>
Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.</p><ul><li>
Provides timely, courteous and knowledgeable service to customers</li><li>
Engages customers, providing support and creating a positive shopping environment</li><li>
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence</li><li>
Observes accurate checkout procedures for customers and Associates</li><li>
Communicates shrink-related concerns to Store Management and Loss Prevention</li><li>
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.</li><li>
Coordinates and completes shrink-related activities in partnership with Store Management</li><li>
Supports and participates in store shrink reduction goals and programs</li><li>
Promotes a culture of honesty and integrity; maintains confidentiality</li><li>
Encourages Associate use of shrink reduction resources</li><li>
Promotes safety awareness and supports maintenance of a safe environment</li><li>
Follows through on commitments; accomplishes goals with minimum supervision</li><li>
Adheres to all labor laws, policies, and procedures</li><li>
Performs other duties as assigned</li></ul><p><b>
Who We&rsquo;re Looking For: You.</b></p><ul><li>
Excellent communication skills and good judgment</li><li>
Ability to respond appropriately to changes in direction or unexpected situations</li><li>
Standout colleague, working effectively with peers and supervisors to accomplish tasks</li><li>
Able to work a flexible schedule to support business needs</li><li>
0-2 years retail or security experience</li></ul><div><p>
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.</p><p></p><p>
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p><p></p><p>
Applicants with arrest or conviction records will be considered for employment.</p></div><p></p><p><b>
Address:</b></p>
980 Freeport Rd<p></p><p><b>
Location:</b></p>
USA HomeGoods Store 1154 Pittsburgh PA<p></p>
This position has a starting pay range of $13.25 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.</div>

Loss Prevention Customer Service Associate

Caudalie

<div>
 <p>
  <strong>
   CUSTOMER SERVICE ASSOCIATE, AMERICAS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   GENERAL RESPONSIBILITIES:
  </strong>
 </p>
 <ul>
  <li>
   Answering customer inquiries via phone, email, chat and/or social media platforms in English, Spanish, French, and/or Portuguese, based on location and/or country supported:
  </li>
  <li>
   Providing quality service and support in a variety of areas including product &amp;
  </li>
 </ul>
 <p>
  services information, taking orders, solving inquiries about customer&rsquo;s accounts,
 </p>
 <p>
  orders, obtaining details of the complaints &amp; system troubleshooting.
 </p>
 <ul>
  <li>
   Consistently creating a welcoming environment for the customer by greeting and assisting as well as quickly responding to customer inquiries and needs.
  </li>
  <li>
   Keeping records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  </li>
  <li>
   Tracking complaint resolutions.
  </li>
  <li>
   Communicating product knowledge to clients as appropriate.
  </li>
  <li>
   Up-selling skin care products when appropriate.
  </li>
  <li>
   Promoting a favorable image of the company
  </li>
  <li>
   Monitoring fraudulent charges.
  </li>
  <li>
   Responsible for compiling and generating reports as they relate to customer service. Track these results against global and regional benchmarks
  </li>
  <li>
   Maintain professional communication with customers &amp; peers while using cross functional resources as tools
  </li>
  <li>
   Perform other duties as assigned.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <strong>
   Education/Experience
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent preferred.
  </li>
  <li>
   Retail experience preferred.
  </li>
  <li>
   1+ years in a call-center, telemarketing, or customer service role.
  </li>
  <li>
   Cosmetic, beauty or luxury industry experience preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   Top-notch customer service skills and excellent telephone and writing etiquette.
  </li>
  <li>
   Ability to engage in active listening and to actively look for ways to help customers.
  </li>
  <li>
   Ability to create exceptional positive relationships with customers.
  </li>
  <li>
   Service-oriented and able to resolve customer grievances.
  </li>
  <li>
   Fast learner with a willingness to learn assigned duties and/or processes.
  </li>
  <li>
   Must possess strong analytical &amp; problem-solving skills
  </li>
  <li>
   Must be organized &amp; detail oriented
  </li>
  <li>
   Must be flexible and able to perform different day to day tasks or multitask based on business needs while keeping a positive attitude.
  </li>
  <li>
   Working knowledge of Microsoft Office applications.
  </li>
  <li>
   Bi-lingual (English / Portuguese, English/ Spanish, English/Portuguese, English/French) is a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Hours &amp; Location
  </strong>
 </p>
 <ul>
  <li>
   Reports to the Global Customer Engagement Director
  </li>
  <li>
   Able to work multiple shifts, including morning, afternoons, evenings, and/or weekends (Saturday), as per business needs.
  </li>
  <li>
   Hybrid work schedule New York Office /remote defined by management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Caudalie provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Caudalie complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfers, leaves of absence, compensation and training.
  </em>
 </p>
</div>


Customer Service Associate, Americas

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Service Associate
  <br/>
  <br/>
 </strong>
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead, we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 <br/>
 <br/>
 <strong>
  What will you do as a Customer Service Associate?
  <br/>
  <br/>
 </strong>
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 <br/>
 <br/>
 <strong>
  What are your hours?
  <br/>
  <br/>
 </strong>
 This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What qualifications do we need from you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum age: 18 years old
  </li>
  <li>
   Have the right to work in Egypt
  </li>
  <li>
   Minimum qualification of a high school degree - Passed
  </li>
  <li>
   Strong communication skills in [English &amp; Arabic] (both written and oral fluency)
  </li>
  <li>
   Experience working with a computer
  </li>
  <li>
   The availability to work varying shifts from Monday to Sunday within our operating hours
  </li>
  <li>
   Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What strengths will you bring?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hard-working, articulate, and detail-oriented
  </li>
  <li>
   Friendly and customer-focused in every situation
  </li>
  <li>
   Ability to learn quickly and embrace change
  </li>
  <li>
   Comfortable multi-tasking in a high-energy environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What benefits will you receive?
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 <br/>
 <br/>
 <ul>
  <li>
   Social Insurance
  </li>
  <li>
   Medical Insurance
  </li>
  <li>
   Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:
  </li>
  <ul>
   <li>
    Gas station beside bloom bank
   </li>
   <li>
    Downtown Street
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  If this role sounds like it&rsquo;s for you, then click on the link below to start the application process
 </strong>
 !
 <br/>
 <br/>
 You&rsquo;ll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.
 <br/>
 <br/>
 If successful, we will contact you about next steps!
 <br/>
 <br/>
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
 <br/>
 <br/>
 Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Souq.com for E-Commerce LLC
 <br/>
 <br/>
 Job ID: ASF260123159
</div>


Customer Service Associate

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p></p><p><b>
Customer Service Associate</b></p><br>
<p>Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead, we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.<br>
<br>
<b>What will you do as a Customer Service Associate?</b><br>
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.<br>
<br>
<b>What are your hours?</b></p>
<p>This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.</p><p></p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><div><b><br>
What qualifications do we need from you?</b><br>
<br>
<ul><li>Minimum age: 18 years old</li><li>Have the right to work in Egypt</li><li>Minimum qualification of a high school degree - Passed</li><li>Strong communication skills in [English &amp; Arabic] (both written and oral fluency)</li><li>Experience working with a computer</li><li>The availability to work varying shifts from Monday to Sunday within our operating hours</li><li>Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)</li></ul><br>
<b>
What strengths will you bring?</b><br>
<br>
<ul><li>Hard-working, articulate, and detail-oriented</li><li>Friendly and customer-focused in every situation</li><li>Ability to learn quickly and embrace change</li><li>Comfortable multi-tasking in a high-energy environment.</li></ul><br>
<b>
What benefits will you receive?</b><br>
<br>
One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
</div><ul><li>
Social Insurance</li><li>
Medical Insurance</li><li>
Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min:
<ul><li>Gas station beside bloom bank</li><li>
Downtown Street</li></ul>
</li></ul><br>
<b>If this role sounds like it&rsquo;s for you, then click on the link below to start the application process</b>!<br>
<br>
You&rsquo;ll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible.<br>
<br>
If successful, we will contact you about next steps!<br>
<br>
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.<br>
<br>
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.</div><p></p>

CS Outsource

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  We are looking for a Customer Experience Associate to join our team and ensure a smooth, positive experience for our customers. The ideal candidate will be responsible for handling customer queries, resolving issues, and maintaining high levels of customer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Respond to customer inquiries via calls, email, or chat in a timely manner
  </li>
  <li>
   Resolve customer complaints efficiently and professionally
  </li>
  <li>
   Maintain accurate records of customer interactions
  </li>
  <li>
   Coordinate with internal teams to resolve customer issues
  </li>
  <li>
   Ensure a high level of customer satisfaction and service quality
  </li>
  <li>
   Follow company processes and communication standards
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Ability to handle pressure and manage multiple tasks
  </li>
  <li>
   Basic computer skills (CRM/tools experience is a plus)
  </li>
  <li>
   Problem-solving mindset
  </li>
  <li>
   Prior experience in customer service is preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  JoharTown - Lahore (Onsite)
 </p>
 <p>
 </p>
</div>


Customer Experience Associate

Tamara

<div><p><b>About Us</b></p>
<p>
Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.</p>
<p>
Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.</p>
<p><b>
Your role</b></p>
<p>
We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services. <b>This role will be based in our offices in Riyadh and is onsite</b></p>
<p>
Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.</p>
<p>
With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.</p>
<p>
You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.</p>
<p>
You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.</p>
<p><b>
Your responsibilities</b></p>
<ul>
<li>Answer inbound phone calls, Emails and respond to live chats in an efficient manner.</li>
<li>Identify customer questions, concerns, and overall needs.</li>
<li>Provide accurate answers and solutions to customer queries.</li>
<li>Reviewing customer accounts and transactions while resolving issues.</li>
<li>Giving detailed explanations of services.</li>
<li>Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.</li>
<li>Reviewing customer accounts and transactions while resolving issues.</li>
<li>Giving detailed explanations of services.</li>
</ul>
<p><b>Your expertise</b></p>
<ul>
<li>University Graduates.</li>
<li>Previous customer service experience is a plus.</li>
<li>Native Arabic speaker.</li>
<li>Fluency in English Language, B1 profile.</li>
<li>Ability to use computers.</li>
<li>Ability to use internet applications.</li>
<li>Great verbal &amp; written communication skills.</li>
<li>Ability to handle customers&rsquo; issues.</li>
<li>Ability to solve problems in a short period of time.</li>
<li>Flexibility with rotational working hours/days.</li>
</ul>
<p>All qualified individuals are encouraged to apply.</p></div><p></p>

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