customer care associate

APM Monaco

Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: <ul><li>5 months contract (Oct 2025 to Feb 2026)</li><li>Office and home based</li><li>5-day work per week (Monday to Friday)</li><li>Fluent Arabic and English Speaker is a MUST</li></ul> Responsibilities <ul><li>Manage customer calls and request relevant information</li><li>Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries</li><li>Liaise with Logistics, After Sales Service and global boutiques on daily basis</li><li>Follow up the offline store enquiries and complaints</li><li>Other ad-hoc projects assigned by the manager</li></ul> Qualifications <ul><li>Minimum 3 years relevant experiences in customer service/ luxury retail field</li><li>Proficient with MS Office</li><li>Fluent Arabic and English. Any other language will be a bonus.</li><li>Able to work independently with minimal supervision</li><li>Proactive, patient and committed</li><li>Great communication and interpersonal skills</li><li>Immediately available is highly preferred</li></ul>This position is based in Dubai. Why Join APM? <ul><li>Global, Dynamic Team: Diverse and energetic workforce.</li><li>Growth Opportunities: We support your professional development.</li><li>Collaborative Culture: Teamwork and open communication.</li><li>Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.</li></ul>

Temp Customer Care Associate (English and Arabic Speaker)

CBC Resourcing Solutions

Customer Service AssociateManchester To £35,000 plus bonus and benefitsOur client is a vehicle finance specialist providing first class customer service. Due to growth they are looking to recruit an Customer Service Associate.The successful Customer Service Associate will be a representative of an FCA-regulated firm, you will play a critical role in delivering exceptional customer service, managing collections, and ensuring regulatory compliance throughout the life cycle of the customer journey. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and a commitment to upholding the highest standards of integrity and customer care.You will;<ul><li>Serve as the first point of contact for customers, addressing queries and providing accurate information about motor finance products and services.</li><li>Handle customer account management, including updates, payments, and resolving disputes in a timely and professional manner. </li><li>Ensure that all customer interactions are conducted in line with FCA Treating Customers Fairly (TCF) principles and in line with Consumer Duty requirements. </li><li>Collaborate with internal departments to resolve customer issues effectively and efficiently.</li></ul>This is an exciting opportunity to join a dynamic business during an exciting period of growth.In the first instance please send your CV in confidence

Customer Service Associate

OMSGuru Solution Pvt Ltd

Job Title: Customer Support Associate Job Location: Bopal, Ahmedabad Job Type: Full-timeAbout the Company:OMSGuru is a&#8239;8-year-old software product company located in&#8239;Bopal, Ahmedabad working in&#8239;the eCommerce&#8239;Industry.&#8239;OMS Guru&#8239;is a backbone for&#8239;online eCommerce vendors and helps them grow their businesses&#8239;profitably. We serve over&#8239;10000+ happy clients who use our&#8239;services.&#8239;OMSGuru is built with single goal in mind: to help big &amp; small sellers and retailers manage their back-end business operations with ease.&#8239;Thank you for your interest in OMS Guru solutions private limited.Job Summary:Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.Key Responsibilities:<ul><li>Understand OMSGuru platform and it&rsquo;s functioning thoroughly</li><li>Support our existing clients via Chat, Phone, Email &amp; Tickets.</li><li>Help onboard new clients onto our system</li><li>Respond promptly and professionally to customer inquiries in person, by telephone, or by email</li><li>Maintain an updated knowledge of the organization's products, services, and customer service policies</li><li>Explain simply and clearly in response to customer questions and check for customer understanding and acceptance</li><li>Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits</li><li>Assist clients by demonstrating the use of goods and programs and answering any questions they may have.</li><li>Establish and maintain good rapport with customers by using positive language and anticipating their needs.</li></ul>Skills and Qualifications:<ul><li>Excellent communication</li><li>Fluent in Hindi &amp; English</li><li>Working knowledge of Microsoft Excel</li><li>Typing Speed of minimum 30 Words Per Minute</li><li>Outspoken personality (someone who likes to talk with people)</li></ul>Education:<ul><li>Any Graduate</li></ul>CTC: up to 3 LPAHow to Apply:Please send your resume on hr@omsguru.comJob Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Support Associate

The UPS Store Georgetown

Full-Time Customer Service AssociateThe UPS Store &ndash; East High StreetThe UPS Store East High Street is a locally owned and operated franchise that values reliability, teamwork, and high-quality customer service. We&rsquo;re seeking committed, full-time team members who want a stable position with long-term growth potential.This role is ideal for someone looking to build skills in customer service, business operations, logistics, marketing, or graphic design&mdash;while working in a supportive, fast-paced environment.What You&rsquo;ll DoAs a Center Associate, you&rsquo;ll:<ul><li>Deliver excellent service to walk-in customers and callers.</li></ul><ul><li>Assist with shipping, packing, printing, and mailbox services.</li></ul><ul><li>Learn to use equipment such as copiers, laminators, and point-of-sale systems.</li></ul><ul><li>Help customers find the best and most cost-effective solutions.</li></ul><ul><li>Maintain a clean, organized, and welcoming store environment.</li></ul><ul><li>Support daily operations and team needs.</li></ul>Why This Job Stands Out<ul><li>Stable, full-time work: Consistent schedule and steady hours.</li></ul><ul><li>Career development: Build practical skills in customer service, communication, and day-to-day business operations.</li></ul><ul><li>Local team environment: Work for a franchise where your contribution matters and your growth is supported.</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, dependable, and customer-focused.</li></ul><ul><li>Strong computer and internet abilities.</li></ul><ul><li>Quick learner with a professional, positive attitude.</li></ul><ul><li>Customer service or retail experience preferred, but not required.</li></ul>Job Type: Full-timePay: $14.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li></ul>Application Question(s):<ul><li>Have you ever been convicted of a felony, or do you currently have any pending criminal charges that could result in a felony conviction? A conviction or pending charge will not automatically disqualify you from employment. Each case will be evaluated based on its relevance to the position and in accordance with applicable laws.</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Ability to Relocate:<ul><li>Lexington, KY 40502: Relocate before starting work (Required)</li></ul>Work Location: In person

Full-Time Customer Service Associate

Smith+Nephew

<div>Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill role of Senior Associate, Global Customer Care, International Order Management to join our dynamic Global Customer Care team. In this role, you will take ownership of complex surgery order processing, corrections, invoicing, and dispute resolution, while driving accuracy, efficiency, and customer satisfaction. You will serve as a subject matter expert, guiding junior team members, collaborating cross-functionally, and supporting process improvement initiatives to enhance our global order-to-cash operations.
What will you be doing?
Order Management and Processing &ndash;
<ul><li>Oversee timely and accurate entry, processing, and invoicing of high-volume and complex international surgery orders.
</li><li>Perform advanced corrections, pricing validations, and data entry for surgeon/lot details, ensuring compliance with internal controls and audit requirements.
</li><li>Use company platforms (SAP, Salesforce, EDI) to monitor order flow, proactively manage exceptions, and support seamless order clearance and invoicing.
</li><li>Act as a point of contact for order escalations and support order validation against PO and customer-specific requirements.
</li></ul>Dispute Management and Issue Resolution -
<ul><li>Lead the resolution of complex order-related issues and disputes, coordinating across Sales, Logistics, OMS, and regional Customer Service teams.
</li><li>Ensure timely and professional responses to customer queries and internal escalations, driving root cause resolution.
</li><li>Support investigation and documentation of recurring issues to reduce order fallouts.
</li></ul>Support EDI and Process Improvement &ndash;
<ul><li>Support implementation, optimization, and daily operations of EDI, Esker, and digital order management tools.
</li><li>Collaborate with Global Process and Systems teams to identify and drive continuous improvements in order cycle time, accuracy, and user experience.
</li><li>Provide feedback and mentorship to junior team members on best practices and system usage
</li></ul>Order Block Management &ndash;
<ul><li>Lead efforts to manage and distribute order blocks efficiently across teams for resolution within SLA.
</li><li>Monitor and report on key performance metrics such as order accuracy, invoice timeliness, and processing efficiency.
</li><li>Provide analysis and insights to drive strategic improvements in customer care delivery.
</li></ul>What will you need to be successful?
<ul><li>Education: Bachelor's Degree or equivalent experience in Business Administration, Supply Chain or related field
</li><li>Operating Mode: Work from office &ndash; Monday to Friday, working in UK Shift (12:30 PM to 9:30 PM IST). Flexible working in any shift.
</li><li>Experience: 5-7 Years of experience in Order Management, Customer Service, or Supply Chain operations.
</li><li>Hands-on experience with Order Management Systems (e.g., SAP, Esker, EDI) preferred.
</li><li>Strong analytical skills, problem-solving abilities, and a customer-first mindset.
</li><li>Proven ability to handle high-pressure situations and work cross-functionally with global stakeholders.
</li><li>Excellent written and verbal communication skills. Detail-oriented with a continuous improvement approach to processes.
</li></ul>You. Unlimited.
We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
Other reasons why you will love it here!
<ul><li>Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
</li><li>Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
</li><li>Your Wellbeing: Parents / Parents in Law&rsquo;s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.
</li><li>Flexibility : Hybrid Work Model (For most professional roles)
</li><li>Training: Hands-On, Team-Customized, Mentorship
</li><li>Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
</li></ul>#YS1
<div>Stay connected by joining our Talent Community .
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. 
 
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
</div><div>Explore our website and learn more about our mission, our team, and the opportunities we offer.</div></div>

Senior Associate, Global Customer Care

Arby's

<div><div>Position: Lead Customer Service Associate</div>
<div>Reports to: Store Manager/Assistant Manager</div>
<div></div><div>As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You&rsquo;ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.</div>
<div></div><div>Lead Customer Service Associates are responsible for:</div>
<ul><li>Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.</li>
<li>Providing a high level of leadership to the store and the employees.</li>
<li>Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.</li>
</ul><div>Requirements:</div>
<ul><li>We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!</li>
<li>Strong people-oriented leadership skills</li>
<li>Excellent communication skills</li>
<li>Customer service skills</li>
<li>Valid state driver&rsquo;s license and an insured vehicle</li>
<li>Prior knowledge of food handling, safety guidelines</li>
<li>Ensure compliance with all company policies and procedures</li>
</ul><div>Education and Experience</div>
<ul><li>High school diploma or equivalent preferred</li>
<li>Previous retail management preferred</li>
</ul><div>Physical Requirements:</div>
<ul><li>Ability to traverse all parts of the store quickly</li>
<li>Prolonged periods of standing on a hard surfaced floor</li>
<li>Must be able to lift, push and pull up to 40 pounds at a time</li>
</ul><div>Lead Customer Service Associates will be provided with the following:</div>
<ul><li>Thorough training program</li>
<li>Opportunity for advancement</li>
<li>Pay increases</li>
<li>Flexible schedules</li>
<li>Annual review/evaluation</li>
<li>Employee referral bonus program</li>
<li>Full-time benefits, health, dental, vision</li>
<li>401k with company match</li>
<li>Company paid life insurance</li>
<li>Paid time off</li>
<li>Weekly pay</li></ul></div><div></div>

Lead Customer Service Associate

SASoft Technologies Pvt Ltd

LILO is looking for a proactive and customer-friendly Jr. Customer Support Associate to join our support team. The ideal candidate will assist customers through calls and chat, ensuring a smooth and satisfying experience for every user. You will act as the primary point of contact, resolving queries, guiding customers through the ordering process, and providing timely solutions.Key Responsibilities<ul><li>Respond promptly to customer queries via phone calls and chat support</li><li>Assist customers with order placement, product information, delivery updates, and app-related queries</li><li>Maintain a positive, empathetic, and professional attitude toward customers</li><li>Record customer interactions, issues, and resolutions in the support system</li><li>Resolve customer complaints efficiently and escalate unresolved issues to senior team members</li><li>Coordinate with operations, logistics, and kiosk teams when required</li><li>Provide accurate information and ensure customer satisfaction in every interaction</li><li>Follow communication guidelines, scripts, and internal processes</li><li>Identify recurring issues and share valuable feedback with the management team</li><li>Support customer retention and engagement initiatives when required</li></ul>Skills &amp; Qualifications<ul><li>Strong verbal and written communication skills</li><li>Ability to handle multiple conversations and manage time effectively</li><li>Polite, patient, and solution-oriented attitude</li><li>Basic computer literacy and familiarity with chat tools or CRM systems</li><li>Ability to work in rotational shifts (if applicable)</li><li>Problem-solving mindset and willingness to learn</li></ul>Job Types: Full-time, PermanentPay: &#8377;10,000.00 - &#8377;18,000.00 per monthBenefits:<ul><li>Flexible schedule</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Service Associate (CSA)

Search 10000+ Customer care associate jobs near you this November. New roles added regularly across leading industries. Apply today.