customer care consultant

Jushi

<div><div>Want to make a meaningful difference in people&rsquo;s lives while earning a competitive salary? At Jushi Holdings Inc. &rdquo;) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S. As the Customer Care Consultant, your mission is to deliver exceptional customer service and patient service while educating the client. The Customer Care Consultant is primarily responsible for aiding patrons and patients, telephonically. The Customer Care Consultant conducts day-to-day customer phone support while adhering to company policy and industry regulations. The ideal candidate would be an individual seeking to focus on customer care in the cannabis industry.</div>
<h3 class="jobSectionHeader">WHAT YOU WILL DO</h3><ul><li>
Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism</li><li>
Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns</li><li>
Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available</li><li>
Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests</li><li>
Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance</li><li>
Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing</li><li>
Operate cash register, computer-based POS system, and cash drawer
</li><li>Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines</li><li>
All other job duties as assigned</li></ul><h3 class="jobSectionHeader">
WHAT WE ARE LOOKING FOR</h3><ul><li>
High School diploma or General Education Development (GED) required</li><li>
Associate or Bachelor&rsquo;s degree in any field preferred</li></ul><ul><li>
Excellent computer, language and reasoning skills</li><li>
Bilingual in Spanish preferred</li><li>
Excellent multi-tasking skills over the phone</li><li>
Occasionally requires local travel, as needed</li></ul><h3 class="jobSectionHeader">
PHYSICAL REQUIREMENTS</h3><ul><li>
Constantly perform desk-based computer tasks</li><li>
Frequently sitting</li><li>
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds</li><li>
Occasionally Twist/bend/stoop/squat, kneel/crawl</li></ul><div>
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI</div><div>
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).</div><div>
</div><div>
BONUS DUTIES YOU SHOULD UNDERSTAND</div><div>
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.</div><div>
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Customer Care Consultant

Wesfarmers Industrial & Safety

YOUR OPPORTUNITY We're on the hunt for a new Customer Care Consultant to join our team based in Toowoomba QLD! We are looking for someone who thrives in a fast paced customer service environment, and is passionate about connecting with people. If you enjoy helping customers, solving problems, and working in a team that values safety, service, and operational excellence - we want to hear from you! This is your chance to join an iconic Wesfarmers business in a maximum term contract role for 12 months. We have a fantastic training and career development program for all employees to grow, develop, have fun and make an impact! What You'll Be Doing: <ul> <li>Be the first point of contact for our customers - in person and via phone/email</li> <li>Provide expert advice on our wide range of industrial products</li> <li>Collaborate with internal teams to ensure smooth service delivery</li> <li>Striving for first contact resolution and deliver on relevant service level objectives</li> <li>Uphold our safety standards and contribute to a positive team culture</li> </ul> What You'll Bring: <ul> <li>Previous experience in a customer focused environment</li> <li>Well developed customer service skills with a 'customer first' approach</li> <li>Clear written and verbal communication skills </li><li>Self motivated and proactive mindset to anticipate and problem solve</li> <li>Effective computer skills including Microsoft Office suite</li> <li>Exceptional organisational and time management skills</li> </ul> What's in it for You: <ul> <li>Work/life balance, Monday to Friday role, enjoy your weekends!</li> <li>Effective training and development program</li> <li>Join an iconic Wesfarmers business</li> <li>Highly successful Refer A Friend program - earn up to $2,000 for each referral!</li> <li>Regular team events, celebrations, birthdays, milestones and BBQs</li> <li>Free onsite parking and more!</li> </ul> NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre employment medical assessment involving drug & alcohol testing). Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities. OUR STORY Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

Customer Care Consultant - Toowoomba

Smith+Nephew

<div>Job Title - Senior Consultant &ndash; Projects Global Customer Care
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual for role of Senior Consultant &ndash; Projects Global Customer Care you will act as the bridge between business processes and technology, driving the identification, design, and delivery of AI and automation opportunities across Customer Care, Global Supply Chain, and Network Planning. This role will convert business challenges into structured use cases, run pilots, and deliver measurable value aligned with strategic priorities.
What will you be doing?
<ul><li>Partner with the Process Architect to identify and priorities AI/automation opportunities across global workflows.
</li><li>Develop pilot charters (problem definition, data requirements, KPIs, risks, and scale criteria).
</li><li>Collaborate with platform teams (SAP, Salesforce, Palantir, RPA vendors) to validate technical feasibility.
</li><li>Lead proofs of concept (POCs) and pilots to demonstrate tangible business impact.
</li><li>Create and manage an AI/automation opportunity backlog with prioritization based on value and feasibility. Define and track KPIs and adoption metrics for each initiative.
</li><li>Build and maintain dashboards and reporting frameworks for leadership visibility. Act as an AI evangelist &mdash; enabling business users, training stakeholders, and driving adoption.
</li><li>Ensure all initiatives incorporate compliance, auditability, and security requirements. Performs other duties as required.
</li></ul>What will you need to be successful?
<ul><li>Education: Bachelor&rsquo;s degree in engineering, Computer Science, Supply Chain, or Business.
</li><li>Master&rsquo;s degree (MBA/PGDM with focus on Digital Transformation, Analytics, or Operations) preferred.
</li><li>Licenses/ Certifications: AI/ML certification (Coursera/ Google, etc.) or relevant applied program desirable.
</li><li>RPA or automation certifications (UiPath Advanced, Automation Anywhere Master, etc.) preferred.
</li><li>Agile/Scrum Product Owner or PMP certification a plus.
</li><li>Operating Mode: Work from office &ndash; Kharadi, Pune &ndash; 5 days in a week. Flexible to work in any shift.
</li><li>Experience:
</li><li>Minimum of 5 years of experience in AI, automation, or digital transformation roles.
</li><li>Proven success in delivering automation pilots or AI-enabled business use cases. Ability to translate business problems into AI/automation use cases.
</li><li>Strong understanding of automation technologies and AI/ML concepts (classification, NLP, forecasting, optimization).
</li><li>Hands-on experience in at least one technology stack: Palantir Foundry (or equivalent orchestration platforms).
</li></ul>RPA tools (UiPath, Automation Anywhere, Blue Prism).
Salesforce Einstein AI and CRM automation.
SAP AI/IBP modules for supply chain and planning.
<ul><li>Familiarity with design thinking and agile delivery methodologies. Skilled at managing end-to-end pilot lifecycle &mdash; from design through adoption.
</li><li>Strong capability in building business cases and quantifying benefits. Exposure to Supply Chain, Network Planning, or Customer Care operations.
</li><li>Ability to engage and influence stakeholders across IT, Finance, and Operations to align pilots with enterprise strategy. Excellent storytelling and communication skills for senior leadership.
</li><li>Experience in working with cross-functional teams and vendors (Palantir, Salesforce, SAP, RPA providers).
</li><li>Strong background in stakeholder management, value measurement, and change adoption, able to influence at global levels.
</li><li>Strong analytical and problem-solving mindset with business acumen. Ability to design structured experiments and pilots with measurable KPIs.
</li><li>Ability to facilitate and communicate with impact. Demonstrated ability to influence outcomes in a global matrix environment.
</li><li>Change driver &mdash; capable of building excitement and confidence in AI adoption. Curious, adaptable, and eager to push innovation while balancing compliance.
</li></ul>You. Unlimited.
We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
Other reasons why you will love it here!
<ul><li>Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance.
</li><li>Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
</li><li>Your Wellbeing: Parents / Parents in Law&rsquo;s Insurance, Employee Assistance Program, Parental Leave.
</li><li>Flexibility : Hybrid Work Model (For most professional roles)
</li><li>Training: Hands-On, Team-Customized, Mentorship
</li><li>Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances.
</li></ul>#YS1
<div>Stay connected by joining our Talent Community .
We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. 
 
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
</div><div>Explore our website and learn more about our mission, our team, and the opportunities we offer.</div></div>

Senior Consultant – Projects Global Customer Care

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Goodwill Extrusions

Job Title: Customer Care Executive (Male Only)Location: Ambalamukku, Thiruvananthapuram, Kerala Salary: ₹15,000 &ndash; ₹18,000 per monthExperience: Minimum 1 year of experience.Working Hours: 9:30 AM to 7:00 PMJob DescriptionWe are looking for a dedicated Customer Care Executive to handle customer interactions and support internal teams. The ideal candidate should have strong communication skills, basic accounting knowledge, and the ability to manage customer records efficiently.Qualifications &amp; Skills Required<ul><li>Any degree.</li><li>Knowledge of Tally will be an added advantage.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Good communication and interpersonal skills.</li><li>Ability to coordinate with multiple departments.</li><li>Basic understanding of customer accounts and billing.</li></ul>Key Responsibilities<ul><li>Handle customer inquiries and service requests promptly and professionally.</li><li>Maintain and update customer records.</li><li>Coordinate with sales, accounts, and logistics teams for timely order processing and delivery.</li><li>Follow up on pending payments and ensure timely collections from customers.</li><li>Reconcile customer accounts and resolve billing discrepancies.</li><li>Maintain proper documentation and filing of customer interactions and transactions.</li><li>Prepare and submit regular reports on receivables and customer feedback to management.</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹18,000.00 per monthWork Location: In person

Customer Care Executive (Male Only)

Bupa

<div>
 
 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in
 
 
 rotational shifts including (over-night shifts)
 
 
 . You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Authorize or reject treatment requests before procedures
 </li>
 <li>
 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
 </li>
 <li>
 Manage membership updates, billing inquiries, and document issuance
 </li>
 <li>
 Coordinate international medical appointments and support cross-departmental communication
 </li>
 <li>
 Investigate and resolve complaints, ensuring customer satisfaction
 </li>
 <li>
 Maintain accurate system records and support new team members
 </li>
 <li>
 Collaborate with providers and internal teams to deliver seamless service
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 <ul>
 <li>
 Being able to explain the impact that your role and actions have on the fair treatment of customers
 </li>
 <li>
 Being able to explain the potential implications for customers who are not treated fairly by you or others
 </li>
 <li>
 Making the fair treatment of customers central to all that you do
 </li>
 <li>
 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 </li>
 </ul>
 
 Why Bupa
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer service consultant

Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Customer Care Executive

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