customer care consultant

Shrinithi Insurance Broking Pvt Ltd

Job Title: Customer Care ConsultantJob Description:We are looking for enthusiastic Customer Care Consultant to handle inbound and outbound calls, assist customers, and ensure excellent service delivery. The ideal candidate should have good communication skills and a customer-oriented attitude.Responsibilities:Handle customer queries and provide accurate information.Make outbound calls for sales/support as required.Maintain call logs and customer records.Work collaboratively with the team to achieve targets.Ensure customer satisfaction through timely and professional interaction.Requirements:Any Graduate / Diploma holder.Good verbal communication skills in English and Tamil.Prior experience in a voice process (domestic or international) preferred.Basic computer knowledge.Willingness to work in rotational shifts if required.Location: ChennaiContact: Interested candidates can connect to [8122207679, 9092717196]Job Type: Full-timePay: &#8377;12,000.00 - &#8377;19,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Care Consultant

Wesfarmers Industrial & Safety

YOUR OPPORTUNITY We're on the hunt for a new Customer Care Consultant to join our team based in Toowoomba QLD! We are looking for someone who thrives in a fast paced customer service environment, and is passionate about connecting with people. If you enjoy helping customers, solving problems, and working in a team that values safety, service, and operational excellence - we want to hear from you! This is your chance to join an iconic Wesfarmers business in a maximum term contract role for 12 months. We have a fantastic training and career development program for all employees to grow, develop, have fun and make an impact! What You'll Be Doing: <ul> <li>Be the first point of contact for our customers - in person and via phone/email</li> <li>Provide expert advice on our wide range of industrial products</li> <li>Collaborate with internal teams to ensure smooth service delivery</li> <li>Striving for first contact resolution and deliver on relevant service level objectives</li> <li>Uphold our safety standards and contribute to a positive team culture</li> </ul> What You'll Bring: <ul> <li>Previous experience in a customer focused environment</li> <li>Well developed customer service skills with a 'customer first' approach</li> <li>Clear written and verbal communication skills </li><li>Self motivated and proactive mindset to anticipate and problem solve</li> <li>Effective computer skills including Microsoft Office suite</li> <li>Exceptional organisational and time management skills</li> </ul> What's in it for You: <ul> <li>Work/life balance, Monday to Friday role, enjoy your weekends!</li> <li>Effective training and development program</li> <li>Join an iconic Wesfarmers business</li> <li>Highly successful Refer A Friend program - earn up to $2,000 for each referral!</li> <li>Regular team events, celebrations, birthdays, milestones and BBQs</li> <li>Free onsite parking and more!</li> </ul> NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre employment medical assessment involving drug & alcohol testing). Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities. OUR STORY Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

Customer Care Consultant - Toowoomba

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant/Data Entry <ul><li>Preferably Locals</li><li>Willing to be assigned in Mussafah</li></ul>This role involves handling and entering data quickly and accurately, ensuring our records are always up-to-date and reliable.Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Requirements<ul><li>With or without prior experience in Tadbeer</li><li>High attention to detail and accuracy</li><li>Fast typing skills; experience with data entry tools is a plus</li><li>Trustworthy and capable of handling sensitive information</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant I

Grey Media Group

Job Title: Customer Outreach Consultant Location: Gulberg 2, Lahore Employment Type: Full-timeAbout the Role: We&rsquo;re looking for a proactive and articulate Customer Outreach Consultant to join our team. In this role, you&rsquo;ll connect with potential and existing customers through outbound calls and emails, helping them discover solutions that best meet their needs. You&rsquo;ll focus on communication, relationship-building, and delivering an exceptional customer experience &mdash; not just selling a product.Key Responsibilities:<ul><li>Conduct proactive outreach to potential and existing customers.</li><li>Clearly communicate company services and solutions to generate interest.</li><li>Identify customer needs, preferences, and goals through effective conversations.</li><li>Schedule follow-up calls or forward qualified leads to the relevant teams.</li><li>Keep detailed and accurate records of all interactions in CRM systems.</li><li>Collaborate with marketing and service departments to improve outreach strategies.</li><li>Ensure a professional, helpful, and positive experience in every interaction.</li></ul>Qualifications:<ul><li>06 months to 1 year of experience in customer outreach, consulting, or customer service (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong listening and problem-solving abilities.</li><li>Comfortable handling a high volume of outbound calls and emails.</li><li>Tech-savvy with familiarity in CRM tools and communication platforms.</li><li>Self-motivated, organized, and eager to grow in a dynamic environment.</li></ul>Why Join Us:<ul><li>Competitive salary with performance-based bonuses.</li><li>Supportive and collaborative work culture.</li><li>Professional development and clear growth opportunities.</li></ul>If you enjoy meaningful conversations, helping customers find the right solutions, and being part of a growing team, we&rsquo;d love to hear from you.Apply now to start your journey as a Customer Outreach Consultant at Grey TechJob Type: Full-timeWork Location: In person

Customer Outreach Consultant

Bupa

<div>Customer Service Consultant<div>
Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li></ul>
What We're Looking For
<div>Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div></div>
 
Company pension, Cycle to work scheme, Employee mentoring programme, Health &amp; wellbeing programme, Free flu jabs, Gym membership, Financial planning services, Referral programme

Customer Service Consultant

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub we express the exceptional! Working as a Luxury Tech Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
 </li>
 <li>
 Provide accurate information about Dyson products, services, and promotions.
 </li>
 <li>
 Assist customers with troubleshooting, product setup, and usage guidance.
 </li>
 <li>
 Handle customer complaints and resolve issues to ensure customer satisfaction.
 </li>
 <li>
 Document customer interactions and maintain accurate records.
 </li>
 <li>
 Collaborate with team members to ensure a seamless customer experience.
 </li>
 <li>
 Participate in ongoing training and development programs.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 College degree preferred.
 </li>
 <li>
 Strong communication skills, both verbal and written.
 </li>
 <li>
 Excellent interpersonal skills and a customer-centric attitude.
 </li>
 <li>
 Ability to work in a fast-paced environment and handle multiple tasks.
 </li>
 <li>
 Proficiency in using computers and customer service software.
 </li>
 <li>
 Technical background is preferred
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Customer Care Trainee- Dyson

<div>Customer Service Consultant (BES)<div>
Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li></ul>
What We're Looking For
<div>Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div></div>
 
Company pension, Cycle to work scheme, Employee mentoring programme, Health &amp; wellbeing programme, Free flu jabs, Gym membership, Financial planning services, Referral programme

Customer Service Consultant (BES)

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