customer care consultant

51Talk

<div>
 
 
 About Us:
 
 
 
 51Talk is a leading online English education platform dedicated to connecting teachers with students across the world through engaging, one-on-one classes. Join us and be part of a dynamic team that&rsquo;s passionate about making quality education accessible, while enjoying flexible work, growth opportunities, and the chance to make a real impact in students&rsquo; lives.
 
 
 
 
 
 
 Job Responsibilities:
 
 
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 Making outbound calls to parents, guiding them through course progress, resources, and tools.
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 Providing tailored solutions to address educational needs and concerns.
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 Partnering with parents to boost student engagement and performance.
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 Documenting interactions via the CRM system.
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 Meeting daily outreach and engagement goals.
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 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
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 Bachelor's degree and above in any field.
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 English language proficiency is a MUST.
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 Experience in customer service using English language is preferred. Fresh graduates are welcomed too.
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 </ul>
 
 
 
 
 
 What We Offer:
 
 
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 Competitive base salary with attractive incentives and commissions.
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 Extensive training and support with professional development opportunities.
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 Fun and engaging company social events.
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 </ul>
 
 
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Customer Care Consultant

Wesfarmers Industrial & Safety

YOUR OPPORTUNITY We're on the hunt for a new Customer Care Consultant to join our team based in Toowoomba QLD! We are looking for someone who thrives in a fast paced customer service environment, and is passionate about connecting with people. If you enjoy helping customers, solving problems, and working in a team that values safety, service, and operational excellence - we want to hear from you! This is your chance to join an iconic Wesfarmers business in a maximum term contract role for 12 months. We have a fantastic training and career development program for all employees to grow, develop, have fun and make an impact! What You'll Be Doing: <ul> <li>Be the first point of contact for our customers - in person and via phone/email</li> <li>Provide expert advice on our wide range of industrial products</li> <li>Collaborate with internal teams to ensure smooth service delivery</li> <li>Striving for first contact resolution and deliver on relevant service level objectives</li> <li>Uphold our safety standards and contribute to a positive team culture</li> </ul> What You'll Bring: <ul> <li>Previous experience in a customer focused environment</li> <li>Well developed customer service skills with a 'customer first' approach</li> <li>Clear written and verbal communication skills </li><li>Self motivated and proactive mindset to anticipate and problem solve</li> <li>Effective computer skills including Microsoft Office suite</li> <li>Exceptional organisational and time management skills</li> </ul> What's in it for You: <ul> <li>Work/life balance, Monday to Friday role, enjoy your weekends!</li> <li>Effective training and development program</li> <li>Join an iconic Wesfarmers business</li> <li>Highly successful Refer A Friend program - earn up to $2,000 for each referral!</li> <li>Regular team events, celebrations, birthdays, milestones and BBQs</li> <li>Free onsite parking and more!</li> </ul> NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre employment medical assessment involving drug & alcohol testing). Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities. OUR STORY Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

Customer Care Consultant - Toowoomba

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

HRPSP - Your Strategic HR Partner

Hiring: Customer Care RepresentativeSalary: 65,000 PKR Location: Islamabad Timings: 1:00 PM to 9:00 PM (Rotational Shifts)Position: Customer Care RepresentativeWe are looking for a professional, confident, and customer-focused individual to join our team as a Customer Care Representative. If you have experience in customer service or HR operations, this is a great opportunity to grow your career!Key Responsibilities:<ul><li>Handle inbound calls as part of the Frontline HR Helpline Desk.</li><li>Respond to and resolve employee queries from across Pakistan.</li><li>Maintain a polite, professional, and empathetic communication tone in Urdu and English.</li><li>Log and track employee concerns with accuracy.</li><li>Provide timely support and escalate cases when necessary.</li></ul>Requirements:<ul><li>Mandatory experience in Customer Service, HR Operations, or Call Center Support.</li><li>Strong communication skills in English &amp; Urdu.</li><li>Ability to multitask, stay calm under pressure, and deliver quality service.</li></ul>Job Type: Full-timePay: Rs65,000.00 per monthWork Location: In person

Bupa

<div>
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 
 
 
 
 
 
 We make health happen
 
 
 
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
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 Authorize or reject treatment requests before procedures
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 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
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 Manage membership updates, billing inquiries, and document issuance
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 Coordinate international medical appointments and support cross-departmental communication
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 Investigate and resolve complaints, ensuring customer satisfaction
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 Maintain accurate system records and support new team members
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 Collaborate with providers and internal teams to deliver seamless service
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
 &bull; Being able to explain the impact that your role and actions have on the fair treatment of customers
 
 
 &bull; Being able to explain the potential implications for customers who are not treated fairly by you or others
 
 
 &bull; Making the fair treatment of customers central to all that you do
 
 
 &bull; Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
 
 
 
 
 
 
 
 Why Bupa
 
 
 
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
</div>

Customer Service Consultant

TECHNO POINT TECHNICAL SERVICES LLC

Position Summary: The Customer Care Executive The Customer Care Executive is responsible for handling customer inquiries, coordinating maintenance service requests, preparing quotations, and ensuring timely communication and customer satisfaction.Key Responsibilities:<ul><li>Handle customer calls, inquiries, and service requests professionally.</li><li>Coordinate with the maintenance team for job scheduling and follow-ups.</li><li>Prepare and send quotations to customers as per company guidelines.</li><li>Record complaints, create work orders, and ensure timely resolution.</li><li>Maintain daily job reports and update customers on work status.</li><li>Provide clear communication to ensure customer satisfaction.</li><li>Support the maintenance team with basic administrative tasks.</li></ul>Preferred Skills:<ul><li>Experience in maintenance or facility management is an advantage.</li><li>Ability to prepare quotations accurately.</li><li>Good communication and coordination skills.</li><li>Basic computer knowledge (MS Office, email, CRM).</li></ul>INTERESTED CANDIDATE PLEASE SEND YOUR CV TO: 0522770800Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

Customer Care Executive

LitSpark Solutions

Job Title: Customer Care ExecutiveLocation: On Site Experience: 2&ndash;3 Years Industry: Consumer Electronics Department: Customer Support / OperationsAbout the RoleWe are looking for a proactive and customer-focused Customer Care Executive to join our consumer electronics team. The ideal candidate should have excellent communication skills, strong product understanding, and the ability to resolve customer issues with empathy and efficiency. You will be the first point of contact for customers and play a key role in building brand trust and loyalty.Key Responsibilities<ul><li>Handle inbound and outbound customer queries via phone, email, chat, and social channels.</li><li>Provide product information, troubleshooting assistance, and usage guidance for consumer electronics products.</li><li>Register and track customer complaints, warranty claims, and service requests.</li><li>Coordinate with internal teams (service center, logistics, technical team) to ensure timely resolution.</li><li>Follow up with customers to ensure satisfaction and closure of issues.</li><li>Maintain accurate records of interactions and update CRM systems.</li><li>Identify and report recurring issues, escalate critical cases to senior support or tech teams.</li><li>Upsell or cross-sell relevant products or services (if applicable).</li><li>Ensure adherence to SLAs, quality guidelines, and company policies.</li><li>Contribute to continuous improvement of customer care processes.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in any field.</li><li>2&ndash;3 years of experience in customer support, preferably in consumer electronics.</li><li>Strong communication and interpersonal skills.</li><li>Ability to understand technical product specifications (training will be provided).</li><li>Problem-solving attitude with strong ownership of customer issues.</li><li>Familiarity with CRM software and ticketing tools.</li><li>Patience, empathy, and a customer-first mindset.</li></ul>Key Competencies<ul><li>Customer Empathy</li><li>Active Listening</li><li>Troubleshooting Ability</li><li>Time Management</li><li>Conflict Resolution</li><li>Product Knowledge (Electronics)</li></ul>Why Join Us?<ul><li>Work with a fast-growing consumer electronics brand.</li><li>Opportunities for learning, certification, and career growth.</li><li>Dynamic work environment focused on customer delight.</li><li>Competitive salary + performance incentives.</li></ul>Job Type: Full-timePay: &#8377;400,000.00 - &#8377;500,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Work from home</li></ul>Work Location: In person

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