customer care consultant

SupportYourApp

<div>Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What you will do:<ul><li>
Deliver outstanding customer support via phone calls, chats, and emails;</li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul>
What you need to succeed in this role:
<ul><li>Excellent Hebrew and English skills (C1 for both spoken and written);</li><li>
At least 6 months of experience in a customer support role;</li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul>
Will be a great plus:
<ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul>
Benefits:
<ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully remotely;</li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Tech zone consultancy

Job Title: Paid Internship &ndash; Travel Consultant (Aviation &amp; Tourism Students)Job Description:Travels Hook Pvt. Ltd. is offering a Paid Internship Opportunity for passionate and motivated Aviation and Tourism Students who are looking to start their career in the UK Travel Industry.This internship provides hands-on experience in sales, customer dealing, and travel consultancy, along with a chance to secure a permanent job position after successful completion.Requirements<ul><li>Minimum Intermediate / Bachelor&rsquo;s </li><li>Good English communication skills</li><li>Interest in travel &amp; tourism industry</li><li>Fresh candidates are encouraged to apply</li></ul>What You Will Get<ul><li>Paid Internship (Monthly Stipend) </li><li>Hands-on experience in UK travel industry</li><li>Professional work environment</li><li>Training &amp; skill development</li><li>Opportunity for permanent job after internship</li><li>Certificate of completion</li></ul>How to Apply:Interested candidates can apply by sending their CV via:WhatsApp: 0339-4900084Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

CSR Internship – Travel Consultant / Call Center / Customer Service(Paid)

New Season

<div>
 
 Description
 
 
 
 
 CUSTOMER CARE REPRESENTATIVE
 
 
 
 
 Job Description
 
 
 
 New Season
 
 
 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
 
 
 Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
 
 
 
 Reports to:
 
 Call Center Director
 
 
 
 Job Code:
 
 188
 
 
 
 Department:
 
 Call Center
 
 
 
 FLSA:
 
 Non-Exempt
 
 
 
 Direct Reports:
 
 0
 
 
 
 Job Summary:
 
 
 
 This position is responsible for interfacing with customers and potential customers via inbound phone calls for the purpose of providing customer service or setting intake appointments into one of our treatment facilities. The primary focus will be to either retain or re-establish relationships with our existing customers and to acquire new customers. This is an on-site call center position and there is no telemarketing required. Outbound phone calls are required for returning voicemails and working on special projects.
 
 
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Answers or returns calls to customers to learn about and address their needs.
 </li>
 <li>
 Responds efficiently and accurately to customers, explaining possible solutions and ensuring customers feel valued and supported.
 </li>
 <li>
 Builds rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during training.
 </li>
 <li>
 Uses decision-support computer software programs to respond to common customer inquiries and requests.
 </li>
 <li>
 Ensures that customers understand product information provides additional information to customers as needed.
 </li>
 <li>
 Listens attentively to customer needs and concerns and demonstrates empathy.
 </li>
 <li>
 Prepares complete and accurate work and updates customer records.
 </li>
 <li>
 Communicates effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
 </li>
 <li>
 Effectively transfers customers to an appropriate party to address their needs.
 </li>
 <li>
 Contributes ideas on ways to resolve problems to better serve the customer and/or improve productivity.
 </li>
 <li>
 Participates in activities designed to improve customer satisfaction and business performance.
 </li>
 <li>
 Raises issues proactively and in a timely manner.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities:
 
 
 
 
 (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
 
 
 
 None
 
 
 
 Essential Qualifications:
 
 
 
 
 (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
 
 
 
 
 Education/Licensure/Certification:
 
 High School Diploma or GED.
 
 
 
 Required Knowledge:
 
 Computer skills and proficiency with Microsoft Office and Google. Excellent internal &amp; external customer service and communication skills.
 
 
 
 Experience Required:
 
 This position requires 1 year high volume telephonic Customer Service experience. Prior health care based call center experience is a plus. Prior Sales experience is a plus.
 
 
 
 Skill and Ability:
 
 Exceptional customer service, active listening and verbal and written communication skills in a fast paced environment. Demonstrated experience with multi-line phone systems. Ability to work with integrity and the experience, confidence and presence to effectively handle interpersonal relationships. Strong organizational skills with a keen ability to prioritize and multitask. Ability to adhere to and meet deadlines. Experience in handling sensitive, confidential information. Excellent communicator (oral and written) including the desire to ask questions and learn from co-workers. Strong administrative and data entry skills. Bilingual is a plus.
 
 
 
 Physical Demands/Work Environment:
 
 
 
 
 (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
 
 
 
 
 Finger Dexterity:
 
 Use primarily for writing, operating calculator, telephone, keyboard and other office equipment.
 
 
 
 Talking:
 
 To convey detailed or important instructions to employees, patients and applicants.
 
 
 
 Hearing:
 
 Ability to hear normal conversations and receive ordinary information.
 
 
 
 Vision:
 
 Average, ordinary, visual acuity necessary to observe and work on a computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
 
 
 
 Physical Strength:
 
 Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
 
 
 
 Working Conditions:
 
 
 
 
 (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
 
 
 
 <ul>
 <li>
 Ability to operate in an open work area with moderate everyday noise.
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Approachability
 </li>
 <li>
 Change Management
 </li>
 <li>
 Communication (Oral and Written)
 </li>
 <li>
 Ethics/Values/Integrity
 </li>
 <li>
 Influencing/Persuading
 </li>
 <li>
 Listening
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Strategic Planning/Thinking
 
 
 </li>
 </ul>
 
 Mental Activities:
 
 
 
 (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
 
 
 
 Reasoning Ability:
 
 Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.
 
 
 
 Mathematics Ability:
 
 
 
 
 Job Or State Requirements
 
 
 
 HS diploma or equivalent. 1 year high volume telephonic Customer Service experience required. CA residents will not be considered .
</div>

Customer Care Representative

Faisal Movers Express

Job Title: Customer Care ExecutiveFull Time PermanentPosition: 3Key Responsibilities:&middot; Respond promptly to customer inquiries.&middot; Handle and resolve customer complaints efficiently.&middot; Provide detailed information about services.&middot; Maintain a positive and empathetic attitude toward customers at all times.&middot; Update customer records and ensure accurate data entry.&middot; Collaborate with other teams to resolve complex customer issues.&middot; Follow up with customers to ensure their needs have been met.&middot; Provide feedback on the efficiency of the customer service process.&middot;Requirements:<ul><li>Previous experience in customer service,</li><li>Excellent verbal and written communication skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Attention to detail and accuracy in handling transactions.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Executive

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

HRPSP - Your Strategic HR Partner

Job description:Job Opportunity: Customer Care Executive (Premium Category)Location: LahoreWe&rsquo;re looking for a dedicated and talented Customer Care Executive to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!Salary &amp; Benefits:<ul><li>Base Salary: PKR 45,000</li><li>Commission: Up to PKR 15,000 based on performance</li><li>Medical Insurance: Comprehensive coverage for your health</li><li>Exclusive Internet Services: Enjoy additional perks</li><li>Remote Work Option: Flexible, based on eligibility</li></ul>Requirements:<ul><li>Education: Minimum Intermediate (Graduates preferred)</li><li>Experience: At least 6 months in a call center (preference for international call center experience)</li><li>Language Skills: Fluent English with excellent grammar and communication</li></ul>Join our team and take your career to new heights!Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Care Executive (English Category)

Primo Brands

<div>Overview:
<div>
At Primo Brands, we pride ourselves on delivering top-notch services to our valued customers. We understand that customer satisfaction is the cornerstone of our success. Alongside that, we&rsquo;re also committed to developing our people &ndash; enabling them to make the most of the many elements that help them to succeed.</div><div></div><div> 
We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Care Representative. In this role you will provide expert customer assistance on a wide array of topics including, but not limited to: general inquiries, product, filtration, and service inquiries, billing questions and other concerns while generating revenue by offering to add relevant products and services to the customer&rsquo;s order. Candidates must demonstrate a fundamental commitment to providing a world-class customer service experience.</div><div></div><div> 
Reporting Location: Must be within a commutable distance to our Norton, MA Customer Care Center. Hybrid schedule.</div><div>
Schedule: Monday &ndash; Friday from 12:00 pm to 9:00 pm EST</div><div>
Training: Training will be 8:00 am - 5:00 pm EST</div><div>
Compensation: $18.15 / hour + shift differential for applicable hours worked (after 5pm local time)</div><div>
Monthly Bonus: Eligible for up to $500 monthly bonus (based on performance)</div><div></div><div> 
Benefits of working for Primo Brands:</div><div>
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)</div><div>
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)</div><div>
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment</div><div>
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits</div>
Responsibilities:
<ul><li>Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns</li><li>
Handle difficult customer calls in a courteous and professional manner</li><li>
Correctly enter information into our Customer Relationship Management (CRM) system according to the customer's needs and/or concerns</li><li>
Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities</li><li>
Display exceptional decision-making and problem-solving capabilities to take immediate action on all calls</li><li>
Provide support for outbound contact campaigns as required</li><li>
Achieve monthly sales/product education goals by making recommendations from our healthy hydration portfolio</li><li>
Use negotiation skills to provide alternative approaches to resolve customer issues and take immediate action to retain customers</li><li>
Responsible for delivering important efficiency and experience contact center metrics including but not limited to contact handling time, customer experience surveys, and schedule adherence</li></ul>
Qualifications:
<div>
What you need to have:</div><ul><li>
High school diploma or GED</li><li>
Minimum of 1-year previous customer service and/or call center experience.</li><li>
Ability to thrive in a fast-paced environment</li><li>
Ability to display business maturity at all times and work efficiently without on-site supervision.</li><li>
Ability to remain in a stationary position for extended periods of time, including working at a desk and using a computer</li><li>
Ability to operate a computer and other office equipment, including keyboard, telephone, and headset</li><li>
Ability to communicate clearly and effectively, in person and over the phone, including the ability to exchange accurate information.</li><li>
Ability to review and comprehend written and digital materials for extended periods.</li></ul><div>
Technical Qualifications and Requirements:</div><ul><li>
The employee must have a space in his or her place of residence suitable for the installation of a Home Agent workstation.</li><li>
Work environment must be free from distractions, including any background noise that impacts the customer experience.</li><li>
The work environment should be kept in a tidy condition and suitable for safekeeping of confidential and sensitive customer information.</li><li>
Prior experience with setting up and troubleshooting remote workstations (i.e. computer, phone, modem, router, etc.) preferred.</li><li>
Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). You may not use satellite internet providers.</li><li>
Your device must be directly connected to router/modem via Ethernet cable as you cannot use a wireless (WIFI) connection.</li><li>
Must be able to certify compliance with requirements regarding internet speed and connection.</li></ul><div>
Primo Brands&rsquo; established portfolio includes billion-dollar brands Poland Spring&reg; and Pure Life&reg;, premium brands like Saratoga&reg; and Mountain Valley&reg;, regional leaders such as Arrowhead&reg;, Deer Park&reg;, Ice Mountain&reg; Ozarka&reg;, and Zephyrhills&reg;, purified brands, Primo Water&reg; and Sparkletts&reg;, and flavored and enhanced brands like Splash&reg; and AC+ION&reg;. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.</div><div></div><div> 
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.</div><div></div><div> 
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.</div></div>

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10000 customer care consultant jobs Near Me

(Hebrew & English) Customer Support Consultant, hospitality (remote)

CSR Internship – Travel Consultant / Call Center / Customer Service(Paid)

Customer Care Representative

Customer Care Executive

Customer Care Officer

Customer Care Executive (English Category)

Customer Care Representative