sales executive

accounts executive Jobs in Karachi Pakistan

accounts executive

customer service representative Jobs in Karachi Pakistan

customer service representative

account executive Jobs in Karachi Pakistan

account executive

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer care executive

Sunday Bazar

Job Title: Customer Support Executive (Female Preferred) Company: Sunday Bazar Location: Model Colony, Gulshan-e-Jami, Malir, Karachi Job Type: Full-time (On-site)Working Hours: Monday to Saturday &mdash; 10:00 AM to 7:00 PM Salary Range: Rs. 30,000 &ndash; Rs. 50,000 per monthAbout the Role:Sunday Bazar is seeking a Customer Support Executive (Female Preferred) to join our dynamic team. The candidate should have a pleasant personality, excellent communication skills, and fluency in English. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:<ul><li>Communicate with customers via phone, WhatsApp, and social media platforms.</li><li>Address and resolve complaints or queries in a timely and professional manner.</li><li>Ensure customer satisfaction through courteous and effective support.</li><li>Collaborate with internal teams including Listing, Marketing, and Inventory to resolve concerns.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Proactively reach out to customers to confirm issue resolution and satisfaction.</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree (preferred).</li><li>Experience: Minimum 1 year in customer service (fresh candidates with strong communication skills are welcome).</li><li>Languages: Proficiency in English and Urdu (both spoken and written).</li><li>Skills: Strong communication, problem-solving, patience, and persuasive abilities.</li><li>Gender Preference: Female candidates are strongly encouraged to apply.</li></ul>What We Offer:<ul><li>Supportive and growth-oriented workplace.</li><li>Opportunities for professional development.</li><li>Monthly performance-based bonuses.</li></ul>To Apply: Email: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Dealing in E-Commerce Industry: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Executive (Female Preferred)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Fiber Beam (Pvt) Ltd Pakistan

We are seeking for a talented candidate. As a Customer Support Intern, who will be responsible for providing support to our customers and internal office staff, escalating their queries, and ensuring a quick complaint resolution. If you have excellent communication skills, we encourage you to apply for this exciting opportunity.Key Responsibilities:- Respond to customer inquiries via phone or chat in a timely and professional manner.- Resolve customer complaints and issues efficiently and effectively- Provide accurate and helpful information to customers- Align team to resolve Customer Complains.- Escalate complex issues to senior team members or other departments as necessary- Document customer interactions using our CRM and other software- Stay up-to-date to provide the best possible support- Collaborate with other teams to resolve customer issues and improve overall customer experience- Meet or exceed customer satisfaction and performance targetsRequirements:- Must be Intermidiate and have good command in English Language.- 1 year of experience in customer support or a related role- Excellent communication, listening, and problem-solving skills- Ability to work in a fast-paced environment and adapt to changing priorities- Strong customer-centric mindset and empathy for customers- Proficiency in MS-Office- Ability to work collaboratively in a team environment- Strong analytical and problem-solving skillsLocation: Clifton Glass Tower Near By residents are encouraged to apply.Job Types: Full-time, FresherPay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Corporate Support Intern

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support Specialist at Eminent4U Private Limited, you play a crucial role in ensuring positive interactions between the company and its customers. This position involves a range of responsibilities geared towards excellent customer service and retention.Responsibilities and KPIs:<ul><li>Engage with customers via telephone to resolve issues, providing information on products, account inquiries, and booking status.</li><li>Offer troubleshooting assistance and aim for first-contact resolution.</li><li>Utilize different CSR related strategies to turn cancellation requests into opportunities, and covert them into positive reviews/feedbacks, and sales opportunities, etc.</li><li>Develop a deep understanding of our products and services to better assist customers.</li><li>Build and maintain positive relationships to encourage repeat business and satisfaction.</li><li>Collaborate with our UK team to provide timely updates on customer interactions.</li></ul>Skills and Qualifications:<ul><li>Stellar Communication Skills (A/O Levels preferred)</li><li>Active Listening</li><li>Ability to Multitask</li><li>Team Player</li><li>Flexibility and ability to manage KPIs</li><li>Positive Attitude &amp; Attention to Detail</li><li>Willingness to go the extra mile</li></ul>Why Join Eminent4U Private Limited?<ul><li>Afternoon Shifts: Starting from (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM | 3:00 PM - 11:30 PM ) with alternate weekends off.</li><li>Annual bonuses, KPI based rewards &amp; several other fringe benefits.</li><li>Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Join Eminent4U Private Limited:Dedicated to fostering a supportive and rewarding work culture, we invite you to embark on a fulfilling career journey with us, shaping the future of customer support.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English on a scale of 1-05 (05 being highest)</li></ul>Experience:<ul><li>International Call Centre: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Specialist

Horyzon Zero Service

Horyzon Zero Services, KarachiDescription:In this role, you will be the primary point of contact for customers reaching out via phone, email or chat. Your primary responsibilities will include, taking orders, customer&rsquo;s inquiries, resolving issues. and providing a high level of service that reflects our commitment to customer.Candidate Must Have:<ul><li>Communication: Exceptional English skills and a genuine passion for helping others.</li><li>Qualification: Minimum O Level/A Level or Intermediate.</li><li>Efficiency: A master multitasker who thrives in a fast-paced environment.</li><li>Problem-Solving: A positive, customer-centric attitude with strong problem-solving skills.</li><li>Experience: Previous customer service, DME, call center candidates, business development, and international sales experience are encouraged to apply.</li></ul>What We Offer:<ul><li>Attractive Compensation: Earn up to 60K, plus incentives and benefits.</li><li>Career Growth: Opportunities for professional development and advancement.</li><li>Exclusive Perks: Enjoy annual leaves and leave encashment.</li><li>Skill Enhancement: Participate in engaging training programs.</li><li>Annual Bonus: Recognition for consistent performance</li><li>Gratuity Program</li><li>Friendly and professional work environment.</li><li>Company Vehicle: Offered to high-performing staff</li><li>Weekly Health &amp; Wellness Sessions.</li><li>Annual Umrah Draw.</li><li>Growth opportunities in the international logistics sector.</li><li>Paid Training and Ongoing Mentorship</li><li>Annual Team Outing &amp; Celebrations</li></ul>Work Schedule:<ul><li>1st Shift: Monday to Friday: 5:30 PM - 2:00 AM</li></ul>Location: Block A Bangalore Town, Shaheed-e-Millat Rd, Karachi, 75400 Shahrah-e-Faisal Near Baloch Flyover Karachi, PakistanJoin us and become part of a team that values your skills and nurtures your career growth!Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

International Sales Executive

rexD Private Limited

Job Description:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Assist customers with product inquiries, order status, account issues, and troubleshooting.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during interactions.</li><li>Document customer interactions and update records in CRM systems.</li><li>Escalate complex queries to the appropriate department while ensuring smooth resolution.</li><li>Identify recurring issues and suggest process improvements to enhance customer experience.</li><li>Stay updated with product knowledge, policies, and company updates to assist customers effectively.</li><li>Perform other support-related tasks as assigned by the company.</li></ul>Qualifications:<ul><li>Minimum 2&ndash;3 semesters of a Bachelor&rsquo;s Degree in Marketing, Business, or a related field.</li><li>Previous experience in customer service or a similar support role preferred.</li></ul>Job Specifications:<ul><li>Strong written communication skills with attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Familiarity with CRM software and MS Office (Excel in particular) is a plus.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Executive

Explore 963+ Customer care executive in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.