customer care executive

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Customer Support Executive

Live Support Ltd

Date Posted: 31 December 2025Job Title:Customer Support Executive (Inbound | Night Shift)Company: Live Support Location: Siddiq Trade Center, Gulberg &ndash; Lahore (On-site) Job Type: Full-time Shift: Night Shift (Office-based) Salary: PKR 55,000 &ndash; 65,000 per monthAbout the PositionLive Support is a global Business Process Outsourcing (BPO) company dedicated to providing high-quality customer support services. We are seeking motivated Customer Support Executives to handle inbound support for international clients across multiple communication channels.Key Responsibilities<ul><li>Handle inbound customer queries via calls, live chat, and email in a professional manner</li><li>Assist customers with account-related issues and basic technical concerns</li><li>Identify problems, troubleshoot effectively, and provide accurate solutions</li><li>Create, update, and manage helpdesk tickets and knowledge base documentation</li><li>Maintain service quality standards and ensure high levels of customer satisfaction</li></ul>Job Requirements<ul><li>Minimum 1 year of experience in customer support (mandatory)</li><li>Strong English communication skills, both written and verbal</li><li>Typing speed of at least 40 words per minute</li><li>Basic technical knowledge with a willingness to learn new systems</li><li>Previous experience in e-commerce is an advantage</li><li>Excellent problem-solving abilities and a customer-oriented approach</li><li>Ability to work during night shifts</li></ul>Qualifications &amp; Skills<ul><li>Fast learner with the ability to adapt in a dynamic work environment</li><li>Positive attitude with a strong focus on growth and performance</li><li>Dependable, punctual, and able to work well within a team</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience and performance</li><li>Monthly salary range: PKR 55,000 &ndash; 65,000</li></ul>Education<ul><li>Intermediate or higher (preferred)</li></ul>Work Location<ul><li>On-site position only</li><li>Gulberg, Lahore (applicants must be able to commute)</li></ul>How to ApplyInterested candidates are encouraged to send their resume along with a short cover letter to: zishaan.khaan00@gmail.comJob Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have handling CSR calls?</li></ul>Work Location: In person

Inbound Customer Support Calls (Night Shift)

Bakar Electronics

We Are Hiring &ndash; Customer Support Officer(Signature Electronics)Location: Bahria TownPreference: Residents near to Bahria Town Job Type: Full-timeEligibility Criteria&middot; Graduation is mandatory&middot; Fresh candidates or up to 6 months of relevant experience&middot; Strong communication skillsKey Responsibilities&middot; Handle and resolve customer complaints in a professional and timely manner&middot; Coordinate with relevant departments for issue resolution and follow-ups&middot; Maintain proper records of complaints and resolutions&middot; Provide accurate information regarding products, warranties, and services&middot; Ensure customer satisfaction through effective communication and support&middot; Assist in after-sales support and service coordinationRequirements&middot; Basic computer proficiency (MS Office)&middot; Strong problem-solving and coordination skills&middot; Professional attitude with a high level of punctuality&middot; Ability to handle customers calmly and responsiblyPerks &amp; Benefits:We Offer a Handsome Salary Along with Perks &amp; Benefits:1. Annual Increment2. Medical Coverage3. Casual, Sick, Annual &amp; Wedding Leaves4. Monthly Grocery Allowance5. Leave Encashment6. Interest-Free Loans7. Refreshments8. Eid BonusContact: 0308-4444139Email: hr@bakar.pkJob Type: Full-timeJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

We Are Hiring &ndash;MT0- Customer Support OfficerLocation: Bahria TownPreference: Residents near to Bahria TownJob Type: Full-timeEligibility Criteria&middot; Graduation is mandatory&middot; Fresh candidates or up to 6 months of relevant experience&middot; Strong communication skillsKey Responsibilities&middot; Handle and resolve customer complaints in a professional and timely manner&middot; Coordinate with relevant departments for issue resolution and follow-ups&middot; Maintain proper records of complaints and resolutions&middot; Provide accurate information regarding products, warranties, and services&middot; Ensure customer satisfaction through effective communication and support&middot; Assist in after-sales support and service coordinationRequirements&middot; Basic computer proficiency (MS Office)&middot; Strong problem-solving and coordination skills&middot; Professional attitude with a high level of punctuality&middot; Ability to handle customers calmly and responsiblyPerks &amp; Benefits:We Offer a Handsome Salary Along with Perks &amp; Benefits:1. Annual Increment2. Medical Coverage3. Casual, Sick, Annual &amp; Wedding Leaves4. Monthly Grocery Allowance5. Leave Encashment6. Interest-Free Loans7. Refreshments8. Eid BonusContact: 0308-4444139Email: hr@bakar.pkJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

MTO- Customer Support

IQ Matrix

<ul><li>Providing introductory information, such as a product manual explanation, to prospective and new customers</li><li>Handling customer complaints and troubleshooting issues with products or services</li><li>Following up with clients or customers by phone, web chat or email to check that they&rsquo;re still satisfied with their purchases or services received</li><li>Accessing databases to retrieve account information for customers</li><li>Letting customers know about additional products or services that might benefit them</li><li>Escalating queries and concerns when necessary</li><li>Updating customer records following each contact</li><li>Staying up to date on the latest products and services an organization provides</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Did you work in Call Center Before?</li></ul>Experience:<ul><li>Call Center: 1 year (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Representative For Night Shift

Java HTS

We are looking for chat support agents for our company candidate having experience would be preferred Freshers can also applylocation gulberg 2 lahoreWe are hiring resources for 3 Shifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Share your resume on whatsapp 0325 7902390 with post name </li></ul>Work Location: In person

Chat Support Officer

Fratres Group

- Must be Fluent in English - Must have good English communication skills - Must know how to send email to international clients - Must have a Bachelor's degree- Must know how to talk with international clients- Must have a little knowledge about MS Excel- Office is located in Phase II, DHA, Lahore- Scheduling and rostering Staff- Hiring new staff- Answering the phone to international clientsJob Type: Full-timePay: From Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Operations Coordinator

Explore 818+ Customer care executive in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.