customer service representative Jobs in Lahore Pakistan

customer service representative

accounts executive Jobs in Lahore Pakistan

accounts executive

customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer support executive Jobs in Lahore Pakistan

customer support executive

customer services representative Jobs in Lahore Pakistan

customer services representative

customer care executive

E-Med Services

We are seeking freshly graduated candidates who are eager to develop their professional skills in a fast-paced environment. Female candidates will be given priority for this role.Job Brief:We&rsquo;re looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for providing exceptional customer service, we want to hear from you!Support Executive Duties:<ul><li>Answer inbound customer calls.</li><li>Provide customer support through email, chat, and phone during the night shift.</li><li>Serve as a point of contact for customer support and complaints.</li><li>Respond to inquiries, troubleshoot issues, and resolve problems in a timely manner.</li><li>Maintain a high level of professionalism while ensuring customer satisfaction.</li><li>Communicate effectively with peers and managers.</li><li>Document customer interactions accurately and keep track of ongoing cases.</li><li>Ensure compliance with company policies and standards.</li></ul>Qualifications:<ul><li>BS/M.sc Degree in any field.</li><li>Fresh Graduates are welcome to apply (no prior experience required).</li><li>Excellent communication skills in English (both written and verbal) are a must.</li><li>Previous Call Center or Customer Support experience is a plus.</li></ul>Working Hours:<ul><li>Night Shift (6 PM - 3 AM)</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

Customer Support Executive

Interwood Mobel (Pvt) Ltd.

<div>
 We are looking for a detail-oriented and proactive
 
 Customer Service Executive
 
 to join our team. The ideal candidate will be responsible for handling customer complaints, ensuring timely resolution, and maintaining strong communication with both customers and internal teams. This role requires excellent coordination skills, attention to detail, and a customer-first mindset.
 
 
 
 Requirements
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Acknowledge, document, and manage customer complaints, ensuring resolution within defined timelines.
 </li>
 <li>
 Communicate effectively with customers by providing regular updates throughout the complaint-handling process.
 </li>
 <li>
 Conduct daily follow-ups with relevant departments (complaints team, call center, and other stakeholders) to track progress on open complaints.
 </li>
 <li>
 Escalate complex or unresolved issues to the Complaint In-Charge for timely action.
 </li>
 <li>
 Share consolidated daily complaint updates with management and review service call reports to identify improvement areas.
 </li>
 <li>
 Generate and maintain accurate records of service calls and relevant documentation.
 </li>
 <li>
 Ensure timely updates and closure of service calls.
 </li>
 <li>
 Collaborate with internal departments to resolve complaints effectively and enhance overall customer satisfaction.
 </li>
 <li>
 Attend to customers both in person and over the phone, ensuring a professional, courteous, and helpful experience
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Customer Service, or a related field.
 </li>
 <li>
 1-2 years of experience in customer service, after-sales, or complaint handling (preferred).
 </li>
 <li>
 Strong communication and coordination skills.
 </li>
 <li>
 Proficiency in MS Office and complaint management systems.
 </li>
 <li>
 Customer-oriented attitude with a problem-solving mindset
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 EOBI
 </li>
 <li>
 Paid Leaves
 </li>
 </ul>
</div>

Customer Services Executive

IBSTEC

IBSTEC is one of the fastest-growing service providers supporting the UK taxi industry. We are dedicated to delivering exceptional service while providing financial stability and transparent career growth opportunities for our team members. If you&rsquo;re passionate about customer service and ready to give your best, we&rsquo;d love to have you on board.Position OverviewWe are seeking enthusiastic and customer-focused professionals to join our team as Customer Support Executives for our UK Taxi Operations division. In this role, you will handle inbound customer calls, manage taxi bookings, coordinate with drivers, and ensure each customer receives a smooth and professional service experience.Key Responsibilities<ul><li>Handle inbound calls from UK customers and accurately process taxi bookings</li><li>Maintain detailed and organized records of all customer interactions and booking details</li><li>Provide excellent customer service while addressing queries, concerns, and complaints professionally</li><li>Coordinate with drivers to ensure timely pick-ups and smooth operations</li><li>Communicate effectively with both customers and team members to maintain service quality</li><li>Uphold company standards in punctuality, accuracy, and professionalism</li></ul>Requirements<ul><li>Minimum 1 year of experience in a customer service or call center role (international experience preferred)</li><li>Prior UK taxi dispatch experience will be an advantage</li><li>Excellent spoken English with a neutral or British accent</li><li>Willingness to work on rotational shifts, including evenings and nights</li><li>Ability to work 8&ndash;12 hour shifts as required</li><li>Strong time management and organizational skills</li><li>Capable of multitasking and performing efficiently under pressure</li><li>Self-motivated, reliable, and able to work both independently and in a team environment</li><li>Excellent problem-solving and conflict resolution skills</li><li>Goal-oriented with a strong focus on achieving performance targets</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Annual leaves and paid holidays</li><li>Annual performance bonuses</li><li>Provident fund</li><li>Clear career progression path with opportunities for advancement</li><li>Supportive and growth-oriented work environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive – UK Taxi Operations

WBM Technologies

Location: Lahore Employment Type: Internship | On-site Stipend: Will be discussed during the interview Gender Requirement: Female Only Duration: 3 to 6 Months (with possibility of full-time offer based on performance)About the OpportunityWe are offering an internship opportunity for female candidates who are interested in building a career in Customer Support and Communication. This role is ideal for fresh graduates or individuals who want to gain professional experience and learn how to deal with customers in a structured, corporate environment.Key Responsibilities<ul><li>Assist customers through chat, email, and phone in a polite and professional manner.</li><li>Maintain and update records of customer interactions.</li><li>Coordinate with internal teams for smooth workflow.</li><li>Support in outbound communication when needed.</li><li>Use MS Excel for basic data entry and tracking.</li><li>Learn and follow company processes related to customer service.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (or currently enrolled in final semester).</li><li>Experience: Not required (training will be provided).</li><li>Skills:</li><li>Good communication skills.</li><li>Basic understanding of MS Excel.</li><li>Ability to learn quickly and handle tasks responsibly.</li><li>Professional attitude and patience while communicating.</li><li>Age Limit: Preferably under 28.</li><li>Gender: Female Candidates Only.</li><li>Shift: Night Shift (on-site).</li></ul>What You Will Gain<ul><li>Hands-on experience in customer support.</li><li>Training and mentorship from experienced professionals.</li><li>A friendly and supportive work environment.</li><li>Certificate &amp; chance to be hired full-time based on performance.</li></ul>Work Mode: On-site (Lahore) Job Type: Internship (Night Shift)Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Intern (Night Shift)

RANK ARROW (SMC-PRIVATE) LIMITED

It&rsquo;s a full-time position and a golden opportunity for freshers with good spoken English skills to work as a Customer Support Rrepresentative/Calling Agent at SA Marketing - UK Energy Call Center (100% Legal &amp; Halal)Skills:<ul><li>Excellent spoken English (must)</li><li>Clear communication</li><li>Confidence</li><li>Fast learner</li></ul>Qualifications:<ul><li>Education: FA/BA</li></ul>Timing &amp; Package:<ul><li>Evening/Night Timing: 2 PM - 11 PM</li><li>Salary: 25-35K based on interview + Commission on sales.</li></ul>Location: Gulberg 3, LahoreAttention: It's an on-site job. This is a 100% legal &amp; halal business.Job Types: Full-time, FresherPay: Rs25,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English Skills (1-10)</li><li>Have you ever worked in a call center before (yes/no)?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Fresher Calling Agent for UK Call Center

ANALTYTICA

Job description:Job Title: Customer Care Representative (Night Shift &ndash; Logistics Support) Company: Swyft Logistics Location: Near DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AM (Monday to Friday)About the Role: Swyft Logistics is looking for proactive and dedicated Customer Care Representatives to join our growing night shift operations team in Lahore. The role involves handling international customer queries, tracking shipments, resolving delivery issues, and providing real-time logistics support to clients across the US and UK markets.If you have excellent communication skills, attention to detail, and a passion for delivering top-quality service, we&rsquo;d love to have you on our team!Key Responsibilities:<ul><li>Respond to customer emails, chats, and phone calls related to shipping, tracking, and delivery.</li><li>Manage order status updates, delays, and rescheduling requests promptly.</li><li>Coordinate with the warehouse and dispatch teams to ensure smooth operations.</li><li>Handle international client communication in a professional and efficient manner.</li><li>Log all customer interactions in CRM systems and maintain accurate records.</li><li>Monitor ongoing shipments and provide timely updates to customers.</li><li>Identify service issues or potential complaints and escalate to supervisors when required.</li><li>Assist customers with billing inquiries, refunds, and claims processing.</li><li>Collaborate with internal departments to improve service quality and turnaround time.</li><li>Achieve daily and weekly performance targets related to response time, accuracy, and service quality.</li></ul>Requirements:<ul><li>Prior experience in customer support, logistics coordination, or BPO (US/UK campaign) preferred.</li><li>Excellent English communication and writing skills.</li><li>Strong analytical thinking, problem-solving, and time management skills.</li><li>Familiarity with shipment tracking systems, CRMs, and MS Office tools.</li><li>Ability to work the night shift (on-site in Lahore, near DHA Phase 6).</li><li>A proactive mindset with a customer-first attitude.</li></ul>Why Work at Swyft Logistics?<ul><li>Competitive salary with monthly performance incentives.</li><li>Supportive, growth-focused work culture.</li><li>Training and career advancement opportunities within the logistics industry.</li><li>Exposure to international markets and professional development in customer success.</li></ul>Job Type: Full-time | On-site (Lahore)Customer Care Representative, Logistics Support, Customer Service Executive, BPO Jobs Lahore, International Support, Swyft Logistics Careers, US/UK Customer Service, Night Shift Jobs, Order Tracking, Shipment Handling, English Communication, Customer Success, Courier Company Jobs, Client Support Executive.Job Type: Full-timeWork Location: In person

Customer Care Representative (Night Shift – Logistics Support)

Sharp Brains Ltd

Role OverviewWe are looking for fluent English-speaking Females for the position of Business Development Executive. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and achieving sales targets.Responsibilities:Generate leads and reach out to potential clients.Communicate with international clients in fluent English (verbal &amp; written).Present company services professionally to achieve business goals.Maintain records of sales activities and client interactions.Requirements:Excellent communication skills in English.Strong negotiation and presentation abilities.Self-motivated and target-oriented.Note: Newly Graduates Females of BBA, BSIT, Bachelors in Economics or relevant Discipline aooreciated toy apply, Individuals with good Communication skills in english are welcome to apply.*Female Individuals of customer care experience with fluent english communication are appreciate to apply.Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Business Development Executive (Female Only)

Explore 942+ Customer care executive in Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.