customer care executive

Legal Capital Law Firm

Job Title: Customer Care ExecutiveExperience: 0&ndash;3 Years Location: Gachibowli Employment Type: Full-timeJob DescriptionWe are looking for a Customer Care Executive to handle customer queries, resolve issues efficiently, and ensure a positive customer experience. Freshers and candidates with up to 3 years of experience are welcome.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, chat, or WhatsApp</li><li>Resolve customer complaints in a professional and timely manner</li><li>Provide accurate information about products/services</li><li>Maintain customer records and update CRM systems</li><li>Follow company policies and service standards</li><li>Escalate complex issues to the concerned team when required</li><li>Ensure customer satisfaction and build long-term relationships</li></ul>Required Skills &amp; Qualifications<ul><li>Graduate / Undergraduate (any stream)</li><li>0&ndash;3 years of experience in customer support or BPO (Freshers welcome)</li><li>Good communication skills (English + regional language preferred)</li><li>Basic computer knowledge (MS Word, Email, CRM tools)</li><li>Ability to handle customers politely and patiently</li><li>Willingness to work in shifts (if required)</li></ul>Preferred Skills<ul><li>Prior experience in BPO / Call Center / Customer Support</li><li>Problem-solving and active listening skills</li><li>Ability to work under pressure</li></ul>Salary &amp; Benefits<ul><li>Competitive salary (as per experience)</li><li>Performance incentives</li><li>Training and career growth opportunities</li></ul>Job Type: Full-timePay: ₹12,000.00 - ₹30,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In person

Customer Care Executive

Let's Recruit India

We are looking for a friendly, empathetic, and customer-focused Customer Care Executive to handle customer interactions for our wellness brand. The candidate will assist customers with product queries, order tracking, usage guidance, and post-purchase support across phone, WhatsApp, email, and social media platforms. The ideal candidate should have good communication skills and a genuine interest in health, wellness, and customer satisfaction.Key ResponsibilitiesCustomer Support<ul><li>Respond to customer inquiries via phone, WhatsApp, email, and social media</li><li>Provide accurate information about products, benefits, usage, and precautions</li><li>Assist customers in selecting suitable products based on their needs</li><li>Handle complaints politely and resolve issues efficiently</li></ul>Order Management<ul><li>Track orders, update delivery status, and coordinate with logistics partners</li><li>Process cancellations, returns, and refunds as per company policy</li><li>Ensure timely resolution of customer requests</li></ul>Product Guidance<ul><li>Explain product ingredients, benefits, and usage instructions clearly</li><li>Guide customers on routines (skincare, nutrition, fitness, or wellness plans)</li><li>Escalate medical or technical questions to experts when necessary</li></ul>Customer Experience<ul><li>Maintain a positive brand tone while interacting with customers</li><li>Build long-term customer relationships and trust</li><li>Collect feedback and share insights with the marketing/product team</li></ul>Data &amp; Reporting<ul><li>Maintain CRM records and customer history</li><li>Record complaints, feedback, and recurring issues</li><li>Help improve FAQs and support documentation</li></ul>Required Skills &amp; QualificationsEducation<ul><li>Graduate in any discipline (preferred: Arts/Commerce/Healthcare/Nutrition)</li></ul>Skills<ul><li>Good spoken and written English &amp; Hindi (regional language is a plus)</li><li>Strong communication and listening skills</li><li>Basic computer knowledge (Excel, CRM, email handling)</li><li>Problem-solving and patience</li><li>Ability to manage multiple chats/calls simultaneously</li></ul>Preferred (Bonus) Skills<ul><li>Experience in e-commerce or D2C brand support</li><li>Interest in skincare, fitness, ayurveda, or nutrition</li><li>Experience with Shopify/Amazon order handling</li><li>Social media chat handling (Instagram, Facebook, WhatsApp Business)</li></ul>Job Types: Full-time, PermanentPay: ₹10,000.00 - ₹15,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Datastraw Technologies Pvt Ltd

Location: Remote (Work From Home) Shift Timings: Any 9-hour shift between 8 AM-9 PM IST Schedule: 6 days a week (Monday to Sunday, with 1 rotational weekly off) Salary: ₹16,000 - ₹22,000About Datastraw At Datastraw Technologies, we collaborate with fast-growing D2C brands to help them build meaningful and lasting connections with their customers. Delivering exceptional service is at the core of what we do. Our Customer Support team plays a vital role in this journey. From resolving queries to managing customer concerns with efficiency and empathy, the team ensures every interaction is smooth, solution-focused, and leaves a positive impression.About the Role We are looking for committed and customer-focused professionals who are confident in handling conversations with clarity and empathy. As a Customer Support Executive, you will engage with customers across various digital platforms, resolve their queries efficiently, and provide accurate guidance. Your role will be to ensure timely responses, maintain a professional approach in every interaction, and contribute to delivering a seamless and satisfying customer experience.Responsibilities<ul><li>Handle customer queries across WhatsApp, Instagram, Facebook, and other digital channels.</li><li>Handle inbound and outbound calls to share order updates and resolve customer concerns.</li><li>Respond to customer comments and chats promptly and professionally.</li><li>Keep customer records accurate and updated in the CRM system.</li><li>Collaborate with internal teams and delivery partners to resolve customer issues effectively.</li><li>Manage a high volume of customer interactions daily while ensuring accuracy and professionalism.</li></ul>Who Should Apply<ul><li>Candidates with at least 3 months of experience in customer support or a similar role will be preferred.</li><li>Excellent verbal and written communication skills in English and Hindi.</li><li>Stay composed in challenging situations and manage customer interactions with empathy and professionalism.</li><li>Basic computer skills with the ability to quickly learn new tools and systems.</li><li>Must have a personal laptop and a reliable broadband internet connection.</li><li>Should be open to working rotational shifts, including weekends and holidays, as needed.</li></ul>Why Join Datastraw?<ul><li>Engage in structured, paid training to strengthen your skills in tools, systems, and communication standards.</li><li>Performance-driven growth opportunities supported by continuous learning and development.</li><li>Work closely with leading and rapidly growing D2C brands.</li><li>Join a collaborative and supportive work environment that encourages continuous learning and growth.</li></ul>Job Type: Full-timePay: ₹16,000.00 - ₹22,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Work from home</li></ul>Application Question(s):<ul><li>Do you have a personal laptop with a webcam and a high-speed broadband connection at home?</li><li>Are you willing to work on rotational shift structure?</li><li>Share an example of a time when you dealt with a difficult or emotional customer. What was the issue, and how did you manage the conversation?</li><li>Tell us about a situation where you had to coordinate with another team (logistics, product, or support) to resolve a customer&rsquo;s problem. What steps did you take?</li></ul>Experience:<ul><li>Customer support: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Hindi (Preferred)</li></ul>Work Location: Remote

Al Dar Properties

Job description:Job Title: Customer Care Executive &ndash; Maintenance Department Location: Bin Mahmoud Doha Qatar Company: Al Dar Properties &ndash; Real Estate Division Job Type: Full-time Availability: Immediate Joiners PreferredJob Description: We are a leading real estate company seeking a Customer Care Executive for our Maintenance Department. The ideal candidate will be responsible for ensuring excellent customer service by handling maintenance-related inquiries, complaints, and service requests from tenants .Key Responsibilities:<ul><li>Respond to customer calls, emails, and messages regarding maintenance issues.</li><li>Coordinate with the maintenance team to schedule service requests and follow up on job completion.</li><li>Maintain accurate records of service requests and customer interactions.</li><li>Handle customer complaints professionally and resolve them in a timely manner.</li><li>Provide updates to customers regarding the status of their requests.</li><li>Prepare daily/weekly reports for the management.</li><li>Ensure high levels of customer satisfaction through efficient service delivery.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in a Customer Care role, preferably within real estate or maintenance services.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office (Word, Excel, Outlook).</li><li>Fluency in English (Arabic is an advantage).</li><li>Valid QID and NOC (preferred for local candidates).</li></ul>How to Apply: If you meet the above qualifications and are ready to join immediately, please send your updated CV to s.khan@aldarproperties.qa.Job Type: Full-timeJob Type: Full-time

Customer Care Executive – Maintenance Department Female Only

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

helpline agent

Al Haramain Perfumes

Position: Real Estate Customer Care &amp; Administration ExecutiveJob SummaryWe are seeking a proactive and organized Customer Care &amp; Admin Executive with real estate 2 to 3 years&rsquo; experience to manage tenant communications, contract administration, renewals, and regulatory documentation. The candidate must be familiar with UAE tenancy laws, contract processes, and property administration across Ajman, Sharjah, and Dubai.The role requires strong coordination between tenants, landlords, brokers, accounts, and government authorities.Key Responsibilities1️ Tenant &amp; Customer Relationship Management<ul><li>Handle tenant inquiries (calls, emails, walk-ins)</li><li>Address complaints and maintenance follow-ups</li><li>Coordinate between tenant and property management team</li><li>Maintain professional communication with landlords and buyers</li><li>Ensure high customer satisfaction and timely resolution</li></ul>2️ Contract Administration<ul><li>Prepare and draft:</li><li>Tenancy Contracts</li><li>Lease Agreements</li><li>Addendums &amp; Amendments</li><li>Verify tenant documents (Emirates ID, Passport, Visa, Trade License if company lease)</li><li>Ensure contract compliance with UAE tenancy law</li><li>Upload contracts to:</li><li>Ejari (Dubai)</li><li>Tawtheeq (if applicable)</li><li>Ajman/Sharjah Municipality system (as applicable)</li><li>Maintain proper digital &amp; physical filing</li></ul>3️ Renewal Management<ul><li>Track contract expiry dates (120 / 90 / 60 / 45-day reminders)</li><li>Send renewal notices as per UAE Law</li><li>Coordinate rental revision approvals</li><li>Prepare renewal contracts</li><li>Follow up for PDC collection &amp; documentation</li><li>Update system after renewal completion</li></ul>4️ Payment &amp; Reminder Coordination<ul><li>Send rent due reminders</li><li>Track post-dated cheques (PDC)</li><li>Coordinate with Accounts department for:</li><li>Outstanding payments</li><li>Security deposit adjustments</li><li>Service charge dues</li><li>Prepare payment follow-up reports</li></ul>5️ Off-Plan / Sales Admin Support (If Applicable)<ul><li>Prepare SPA documentation support</li><li>Follow up on instalment schedules</li><li>Coordinate documentation with developers</li><li>Maintain buyer records &amp; payment tracking</li></ul>6️ Compliance &amp; Legal Coordination<ul><li>Ensure compliance with:</li><li>RERA (Dubai)</li><li>Ajman Municipality regulations</li><li>Sharjah tenancy regulations</li><li>Prepare documentation for:</li><li>Legal notices</li><li>Eviction notices</li><li>Rent dispute cases</li><li>Coordinate with legal advisors when required</li></ul>7️ Reporting &amp; Record Management<ul><li>Maintain tenant database</li><li>Monthly renewal status report</li><li>Vacancy report</li><li>Outstanding payment report</li><li>Contract expiry tracker</li><li>Maintain CRM or ERP updates (Odoo preferred)</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree (Business Administration preferred)</li><li>Minimum 2&ndash;4 years UAE real estate experience</li><li>Knowledge of:</li><li>Ejari system</li><li>UAE Tenancy Law</li><li>Basic accounting coordination</li><li>Strong MS Office skills</li><li>ERP / CRM experience preferred</li></ul>Key Skills<ul><li>Excellent communication skills</li><li>Strong documentation accuracy</li><li>Follow-up &amp; reminder discipline</li><li>Customer service orientation</li><li>Knowledge of Ajman, Sharjah &amp; Dubai real estate practices</li><li>Organized and deadline-driven</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your current and expecting salary/</li><li>In how many days you can join?</li></ul>Experience:<ul><li>Real Estate Customer Care &amp; Admin Executive : 1 year (Preferred)</li></ul>

Real Estate customer support

Inbound calling system

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Customer Care Executive

Customer Care Executive

Customer Care Executive

Customer Care Executive – Maintenance Department Female Only

helpline agent

Real Estate customer support

Inbound calling system