customer care executive

Abacus

<div>
 
 
 Chat Support Executive
 
 
 
 We are looking for a
 
 Chat Support Executive
 
 to deliver exceptional customer support through professional and timely written communication. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to resolve customer queries efficiently.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries via chat in a professional and timely manner.
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 <li>
 Resolve customer concerns with empathy, patience, and a solution-oriented approach.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Minimum a
 
 year of customer service experience
 
 (chat support experience preferred).
 </li>
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 Excellent written English with strong grammar, spelling, and punctuation.
 </li>
 <li>
 Strong problem-solving, communication, and organizational skills.
 </li>
 <li>
 Customer-focused with the ability to work in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Working Hours
 
 
 <ul>
 <li>
 Rotational
 
 9-hour shifts
 
 </li>
 <li>
 
 5 working days per week
 
 </li>
 </ul>
 
 
 
</div>

Chat Support Executive- UAE

total secure

We are seeking a motivated and friendly Customer Support Executive to join our team. This role is crucial in ensuring that our customers have an excellent experience with our products and services. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a genuine passion for helping people.Key Responsibilities:<ul><li>Customer Interaction: Respond to customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner.</li><li>Issue Resolution: Address and resolve customer issues, complaints, and queries efficiently, ensuring customer satisfaction.</li><li>Product Knowledge: Maintain in-depth knowledge of our products and services to provide accurate information and guidance to customers.</li><li>Record Keeping: Document customer interactions, issues, and resolutions in our CRM system to ensure accurate and up-to-date records.</li><li>Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.</li><li>Team Collaboration: Work closely with other departments, such as sales and technical support, to resolve complex issues and enhance customer satisfaction.</li><li>Follow-up: Ensure follow-up with customers to confirm that their issues have been resolved and to provide additional assistance if needed.</li></ul>Qualification <ul><li>Degree or Diploma</li><li>Freshers can also apply</li><li>Fluent in English and Hindi</li><li>Female Prefered</li></ul>Attractive Package AvailableJob Type: Full-timePay: AED2,000.00 - AED2,200.00 per monthWork Location: In person

Office Administrator

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC Location: Dubai, UAE Salary: Up to AED 3,000/month Gender: Female Only Employment Type: Full-time Join Date: ImmediateJob Description:We are looking for female candidates to join our team as Customer Care Executives. This role requires strong communication, negotiation, and sales skills. You will act as the liaison between customers and banks to help resolve their bank liabilities, negotiate settlements, and offer debt management solutions.Responsibilities:<ul><li>Speak with customers to understand their financial situation</li><li>Contact and negotiate with banks on behalf of customers for liability settlements or restructuring</li><li>Prepare and submit financial documentation to banks</li><li>Explain our debt management services to potential clients</li><li>Convert leads into sales and onboard clients</li><li>Follow up regularly with clients and banks for status updates</li><li>Maintain records and case status in CRM</li></ul>Requirements:<ul><li>Female candidate, currently based in UAE</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Basic understanding of banking products and liabilities (credit cards, loans, etc.)</li><li>Previous experience in customer service, collections, sales, or debt management preferred</li><li>Confident, responsible, and able to work independently</li><li>Ability to handle difficult conversations with professionalism</li></ul>What We Offer:<ul><li>Salary up to AED 3,000</li><li>Commission &amp; incentives based on performance</li><li>Growth opportunities within the company</li><li>Supportive work environment</li><li>Training provided on negotiation and financial restructuring</li></ul>Job Types: Full-time, Permanent, FresherJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Female Customer Support Representative

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
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 Must have at least 40 WPM
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
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 <li>
 Provident Fund with investment options
 </li>
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
 </li>
 <li>
 Conveyance facility
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 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist customers with their items purchased through the e-commerce website
 </li>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
 </li>
 <li>
 Maintain swift responses to customers through email and/or chat
 </li>
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 Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
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 Document each customer query as well as the resulting solution
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 Provide alternatives to products/items, which are not available on the e-commerce website
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 Follow standard processes and procedures when it comes to providing resolutions
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 Stay up to date with the latest updates on system information and process changes
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 Able to deal with objections and handle customer pushbacks
 </li>
 </ul>
</div>

Customer Services Specialist

StoneFly Private Limited

Key Responsibilities<ul><li>Customer Support: Resolve queries promptly and accurately via phone, chat, or email.</li><li>Ticket Management: Process support tickets and escalate complex issues to Tier 2 technical teams.</li><li>Quality &amp; Compliance: Maintain high Customer Satisfaction (CSAT) scores while strictly following data and compliance guidelines.</li><li>Customer Retention &amp; Sales: Identify upselling or cross-selling opportunities (depending on the project).</li><li>Shift Adaptability: Work in rotational shifts (morning, evening, or night) depending on the regional time zone (e.g., UAE or US).</li></ul>Typical Requirements<ul><li>Education: Minimum Intermediate/A-Levels, though Bachelor&rsquo;s degrees are generally preferred.</li><li>Communication: Excellent verbal and written English or Urdu skills. For international campaigns, an American or neutral accent is highly valued.</li><li>Experience: Prior customer service or BPO experience is a plus, though fresh graduates can also apply</li></ul>Compensation &amp; Perks<ul><li>Salary Range: PKR 45,000 with uncapped commission.</li><li>Incentives: Performance-based bonuses and shift allowances.</li></ul>Pay: Rs45,000.00 per monthWork Location: In person

Customer Support Executive

Rukn Al Qamar Call Center Services LLC

Responsibilities:<ul><li>Handle incoming and outgoing customer calls</li><li>Provide clear information about company services</li><li>Assist clients with queries and follow-ups</li><li>Update and maintain customer records</li><li>Ensure a good customer experience</li></ul>Requirements:<ul><li>Good communication in any listed language</li><li>Basic computer skills</li><li>Positive attitude &amp; willingness to learn</li><li>Freshers and experienced both can apply</li></ul>Benefits:<ul><li>Fixed salary + monthly incentives</li><li>Performance bonuses</li><li>Professional and friendly work environment</li><li>Full training provided</li></ul>language:Candidates with good communication skills in Hindi, English, Malayalam, Kannada, Telugu, or Tamil (any Two language) will be preferred.Job Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED6,000.00 per monthWork Location: In person

Tele sales Representative

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