customer care executive

TECHNO POINT TECHNICAL SERVICES LLC

Position Summary: The Customer Care Executive The Customer Care Executive is responsible for handling customer inquiries, coordinating maintenance service requests, preparing quotations, and ensuring timely communication and customer satisfaction.Key Responsibilities:<ul><li>Handle customer calls, inquiries, and service requests professionally.</li><li>Coordinate with the maintenance team for job scheduling and follow-ups.</li><li>Prepare and send quotations to customers as per company guidelines.</li><li>Record complaints, create work orders, and ensure timely resolution.</li><li>Maintain daily job reports and update customers on work status.</li><li>Provide clear communication to ensure customer satisfaction.</li><li>Support the maintenance team with basic administrative tasks.</li></ul>Preferred Skills:<ul><li>Experience in maintenance or facility management is an advantage.</li><li>Ability to prepare quotations accurately.</li><li>Good communication and coordination skills.</li><li>Basic computer knowledge (MS Office, email, CRM).</li></ul>INTERESTED CANDIDATE PLEASE SEND YOUR CV TO: 0522770800Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

Customer Care Executive

Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
Becoming a Customer Care Executive at Trustbend Packers &amp; Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</div>

LitSpark Solutions

Job Title: Customer Care ExecutiveLocation: On Site Experience: 2&ndash;3 Years Industry: Consumer Electronics Department: Customer Support / OperationsAbout the RoleWe are looking for a proactive and customer-focused Customer Care Executive to join our consumer electronics team. The ideal candidate should have excellent communication skills, strong product understanding, and the ability to resolve customer issues with empathy and efficiency. You will be the first point of contact for customers and play a key role in building brand trust and loyalty.Key Responsibilities<ul><li>Handle inbound and outbound customer queries via phone, email, chat, and social channels.</li><li>Provide product information, troubleshooting assistance, and usage guidance for consumer electronics products.</li><li>Register and track customer complaints, warranty claims, and service requests.</li><li>Coordinate with internal teams (service center, logistics, technical team) to ensure timely resolution.</li><li>Follow up with customers to ensure satisfaction and closure of issues.</li><li>Maintain accurate records of interactions and update CRM systems.</li><li>Identify and report recurring issues, escalate critical cases to senior support or tech teams.</li><li>Upsell or cross-sell relevant products or services (if applicable).</li><li>Ensure adherence to SLAs, quality guidelines, and company policies.</li><li>Contribute to continuous improvement of customer care processes.</li></ul>Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in any field.</li><li>2&ndash;3 years of experience in customer support, preferably in consumer electronics.</li><li>Strong communication and interpersonal skills.</li><li>Ability to understand technical product specifications (training will be provided).</li><li>Problem-solving attitude with strong ownership of customer issues.</li><li>Familiarity with CRM software and ticketing tools.</li><li>Patience, empathy, and a customer-first mindset.</li></ul>Key Competencies<ul><li>Customer Empathy</li><li>Active Listening</li><li>Troubleshooting Ability</li><li>Time Management</li><li>Conflict Resolution</li><li>Product Knowledge (Electronics)</li></ul>Why Join Us?<ul><li>Work with a fast-growing consumer electronics brand.</li><li>Opportunities for learning, certification, and career growth.</li><li>Dynamic work environment focused on customer delight.</li><li>Competitive salary + performance incentives.</li></ul>Job Type: Full-timePay: &#8377;400,000.00 - &#8377;500,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Work from home</li></ul>Work Location: In person

RA Empire

Job Description:We are hiring a professional Customer Care Executive to handle client queries, provide accurate project information, and ensure a smooth customer experience.Key Responsibilities:Respond to customer calls, messages, and queriesMaintain customer records &amp; follow-up schedulesGuide clients about company projectsCoordinate with sales and admin teamsRequirements:Strong communication &amp; interpersonal skillsProblem-solving mindsetProfessional and polite attitudeBasic computer knowledgeWhat We Offer:Competitive salaryFriendly and supportive environmentCareer development opportunitiesJob Type: Full-timeWork Location: In person

Purple United sales limited

Job Description:Company Name: Purple United Sales Pvt LtdLocation: Tower 2, Ground Floor, Candor Tech Space, Plot No. 20 &amp; 21, Sector-135,Noida, Uttar Pradesh &ndash; 201304Position: Customer Care ExecutiveSalary: Best in IndustryEmail Id: hire@purpleunited.comJob Summary:The Customer Care Executive is responsible for delivering exceptional service to customers by handling inquiries, resolving complaints, and ensuring a positive experience at every touchpoint. This role plays a key part in building long-term relationships with customers, maintaining brand reputation, and supporting business retention and growth.Key Responsibilities:&middot; Handle customer inquiries via phone, email, chat, or social media in a professional and timely manner.&middot; Provide accurate information about products, services, and company policies.&middot; Resolve customer complaints and issues efficiently, ensuring a satisfactory outcome.&middot; Record all interactions and feedback in the customer service system or CRM platform.&middot; Coordinate with internal departments (Sales, Technical Support, Logistics, etc.) to address complex issues.&middot; Follow up with customers to ensure problem resolution and satisfaction.&middot; Maintain a deep understanding of company products, processes, and promotions.&middot; Support customer retention efforts through empathy, active listening, and proactive communication.Skills &amp; Qualifications:&middot; Bachelor&rsquo;s degree in business administration, Communications, or a related field (preferred).&middot; 1&ndash;3 years of experience in customer service, call centre operations, or client relations.&middot; Excellent verbal and written communication skills.&middot; Strong problem-solving and conflict-resolution abilities.&middot; Patience, empathy, and a customer-first attitude.&middot; Proficiency in MS Office and familiarity with CRM or ticketing software (e.g., Zendesk, Freshdesk, Salesforce).&middot; Ability to work in a fast-paced environment and handle multiple tasks.Job Type: Full-timePay: &#8377;15,000.00 - &#8377;35,000.00 per monthWork Location: In person

Jobsvale Rudram Placement

<ul><li>Job Title: Customer Care Executive</li></ul>Location: Ahmedabad Experience: Fresher to 2 Years Salary: &#8377;15,000 to &#8377;25,000 (based on interview) Working Hours: 10:00 AM to 7:00 PM Weekly Off: Sunday Bond: 1 Year Paid Leaves: 18 per yearRoles and Responsibilities<ul><li>Handle customer inquiries related to products, specifications, pricing, and availability.</li><li>Provide product information and basic technical assistance to customers.</li><li>Resolve customer complaints and escalate complex issues when required.</li><li>Process orders, generate invoices, and track shipments to ensure timely delivery.</li><li>Maintain CRM records, customer interaction logs, and documentation.</li><li>Handle import-related documentation and coordinate with logistics for shipment movement.</li><li>Support clients with order status, product selection, and service-related queries.</li><li>Manage follow-ups with existing customers and maintain positive relationships.</li><li>Prepare daily/weekly reports on customer issues, order processing, and shipment tracking.</li><li>Collaborate with internal teams for smooth workflow and customer satisfaction.</li></ul>Required Skills<ul><li>Customer Support</li><li>Product Knowledge</li><li>Technical Assistance</li><li>Problem Solving</li><li>Communication Skills</li><li>Time Management</li><li>CRM Handling</li><li>Import Documentation</li><li>Order Processing</li><li>Shipment Tracking</li></ul>Record Management Interested Candidate can Apply - 7211157775 / adm.rudramplacement@gmail.comJob Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In person

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