customer care executive

Al Sharqi Shipping Co LLC

Warehouse Customer Care Executive serves as the primary point of contact between the warehouse operations team and external/internal customers. This role is responsible for handling order inquiries, shipment tracking, inventory status updates, and complaint resolution while ensuring smooth communication between the warehouse floor and the end customer. Location - Dubai industrial city Key Responsibilities Customer Communication<ul><li>Respond to customer inquiries via phone, email, or ticketing system regarding order status, delivery timelines, and shipping updates</li><li>Proactively notify customers of delays, stock shortages, or shipping issues</li><li>Provide accurate information on inventory availability and warehouse lead times</li></ul>Order &amp; Shipment Coordination<ul><li>Track orders through the warehouse management system (WMS) and liaise with picking/packing teams</li><li>Coordinate with logistics partners to resolve delivery discrepancies or failed shipments</li><li>Process order amendments, cancellations, and priority handling requests when feasible</li></ul>Issue Resolution &amp; Returns<ul><li>Investigate and resolve complaints related to wrong items, damaged goods, or missing shipments</li><li>Process return merchandise authorizations (RMAs) and coordinate reverse logistics with the warehouse team</li><li>Document recurring issues and escalate systemic problems to the Warehouse Manager</li></ul>Internal Liaison<ul><li>Act as the bridge between warehouse operations, inventory control, and the customer service department</li><li>Communicate special handling instructions or urgent orders to the floor supervisors</li><li>Update internal databases and CRM systems with accurate case notes and resolution status</li></ul>Reporting &amp; Documentation<ul><li>Maintain daily logs of customer interactions, complaints, and resolutions</li><li>Prepare weekly reports on common issues, SLA adherence, and customer satisfaction metrics</li><li>Ensure all communication adheres to company policies and data protection standards</li></ul>Requirements &amp; Qualifications<ul><li>High school diploma or equivalent required; Bachelor&rsquo;s degree preferred</li><li>2&ndash;3 years of experience in customer service, logistics, or warehouse operations</li><li>Proficiency in Warehouse Management Systems (WMS),3PL, ERP software, and MS Office</li><li>Familiarity with shipping carriers, freight terminology, and supply chain basics</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving ability and attention to detail</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced environment</li></ul>accommodation and transportation will be provided by companyWork Location: In person

Warehouse Customer Care Executive

HOPE IN-HOME CARE

About Us:We are a leading provider of EVV (Electronic Visit Verification) solutions, helping healthcare agencies streamline operations, ensure compliance, and improve patient care. We are seeking a proactive and empathetic Customer Care Executive to join our support team for MyEVV software.SummaryAs a Customer Care Executive, you will be the first point of contact for our clients using MyEVV software. Your role is to provide exceptional support, troubleshoot issues, and ensure customer satisfaction through timely resolution.Responsibilities<ul><li>Handle inbound and outbound customer service calls and emails.</li><li>Guide clients through EVV software usage, onboarding, and troubleshooting.</li><li>Maintain excellent customer service standards.</li><li>Document client interactions and follow up until resolution.</li><li>Provide basic training or walkthroughs to clients as needed.</li><li>Work closely with the tech team to resolve escalated issues.</li><li>Maintain up-to-date knowledge of MyEVV features and updates.</li><li>Ensure compliance with HIPAA and healthcare data privacy regulations.</li></ul>Requirements<ul><li>Good spoken and written English.</li><li>Patience, clarity, and a customer-first attitude.</li><li>Experience using or supporting MyEVV, Sandata, or other EVV systems (preferred).</li><li>Basic computer and internet skills.</li><li>Ability to learn software tools quickly.</li></ul>Preferred Qualifications:<ul><li>High school graduates (12th pass) or higher (Diploma, Bachelor's, etc.)</li><li>Prior experience supporting healthcare software systems.</li><li>1&ndash;3 years of experience in a customer service/support role.</li></ul>How to Apply:Send your resume to hrpc@hopeinhomecare.org OR hihcpchr@hopeinhomecare.org Subject Line: Customer Care &ndash; MyEVV SupportJob Type: Full-timePay: $15.00 - $16.00 per hourAbility to Commute:<ul><li>Newport News, VA 23606 (Preferred)</li></ul>Ability to Relocate:<ul><li>Newport News, VA 23606: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Care Executive – MyEVV Software

ZDIGITIZING

Job Title: Customer Support ExecutiveCompany: ZDIGITIZING Location: Remote Job Type: Full-Time (Permanent)About Us Zdigitizing LLC provides embroidery digitizing and vector art services to clients worldwide. We are committed to delivering quality work with quick turnaround times. We are currently looking for a Customer Support Executive to assist our international customers and ensure a smooth customer experience.Compensation &amp; Benefits<ul><li>Salary Range: PKR 40,000 &ndash; 60,000 per month</li><li>Career growth opportunities</li><li>Remote working environment</li></ul>Key Responsibilities<ul><li>Respond to customer queries through phone, email, and live chat</li><li>Provide information regarding services, pricing, and order updates</li><li>Manage orders and maintain accurate records in CRM/helpdesk systems</li><li>Coordinate with internal teams for smooth order processing</li><li>Resolve customer complaints professionally and efficiently</li><li>Ensure customer satisfaction through proper follow-ups</li><li>Maintain service quality and follow company procedures</li></ul>Job RequirementsExperience<ul><li>1&ndash;2 years of experience in customer support or customer service</li></ul>Skills<ul><li>Strong English communication</li><li>Customer handling skills</li><li>Problem-solving abilities</li><li>Good typing and multitasking</li><li>Basic technical knowledge</li><li>Time management skills</li><li>Professional attitude with international clients</li></ul>System &amp; Other Requirements<ul><li>Reliable internet connection</li><li>Personal laptop or computer</li><li>6&ndash;8 hours power backup</li><li>Willingness to work in rotational shifts</li><li>Agreement to company policies and procedures</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Support Executive (Remote)

THC International Consultancies LLC

Job Title: Customer Service Executive (Emirati National)Location: Sharjah Industrial Area 15, UAESalary: AED 12,000 per monthIndustry: ManufacturingJoining: ImmediateJob Summary:We are seeking a proactive and customer focused Customer Service Executive (Emirati National) to join our manufacturing team in Sharjah Industrial Area 15. The ideal candidate must have customer service experience.Key Responsibilities*Serve as the primary point of contact for customer inquiries and requests.* Handle customer complaints, concerns, and feedback in a professional and timely manner.* Process customer orders and coordinate with relevant departments to ensure smooth execution.* Maintain accurate customer records and documentation.* Follow up on customer requests and ensure timely resolution of issues.* Coordinate with production, logistics, and sales teams regarding order status and deliveries.* Prepare customer service reports and maintain service performance records.* Build and maintain strong relationships with customers to enhance satisfaction and loyalty.* Ensure compliance with company policies and customer service standards.Requirements:* UAE National (Emirati), Mandatory* Minimum 2&ndash;3 years of experience in Customer Service.* Previous experience in a manufacturing environment is an advantage.* Strong communication and interpersonal skills.* Excellent problem-solving and organizational abilities.* Proficiency in Microsoft Office applications.* Ability to work in a fast-paced environment and manage multiple tasks effectively.* Strong customer-centric approach and attention to detail.Pay: AED10,000.00 - AED12,000.00 per monthWork Location: In person

Customer Service Executive - Emirati National

Forsee Logistics

Job Title: Customer Support Executive (Sales Department) Shift: Night Shift (6:00 PM-3:00 AM) Office Location: Block 13, Gulistan e Johar, KarachiJob Summary:We are looking for a dedicated and customer-focused Customer Support Executive to join our team for the night shift. The ideal candidate must have excellent English communication skills and a strong ability to handle customer queries efficiently and professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Provide accurate information and resolve customer issues effectively</li><li>Maintain a high level of customer satisfaction through clear and polite communication</li><li>Document customer interactions and update records accurately</li><li>Escalate complex issues to the relevant department when required</li><li>Follow company policies, procedures, and quality standards</li><li>Proactively contact clients to present and promote company services.</li><li>Achieve monthly shipment targets while consistently meeting daily KPIs</li><li>Handle inbound and outbound client communications via phone.</li></ul>Requirements:<ul><li>Excellent verbal and written English communication skills</li><li>Ability to work independently during night shifts</li><li>Strong problem-solving and interpersonal skills</li><li>Customer-oriented mindset with a positive attitude</li><li>Basic computer skills and familiarity with CRM systems (preferred)</li><li>Prior customer support or call center experience is a plus</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Uncapped commission structure</li><li>Transportation services for female employees</li><li>Zero-pressure working environment</li><li>Fun workplace culture (yes, we&rsquo;ll make you a table tennis pro)</li><li>Supportive and friendly team environment</li><li>Complete training provided</li><li>Transportation facility provided for female employees residing in North Nazimabad, Buffer Zone, F.B Area, Gulshan-e-Iqbal, and Gulistan-e-Johar. Female employees residing outside these areas will be eligible for a transportation allowance.</li></ul>Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Support Executive - 6PM to 3AM

Search 10000+ Customer care executive jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 customer care executive jobs Near Me

Warehouse Customer Care Executive

Customer Care Executive – MyEVV Software

Customer Support Executive (Remote)

Customer Support Executive (Remote)

Customer Service Executive - Emirati National

Customer Support Executive (Remote)

Customer Support Executive - 6PM to 3AM