assistant front office manager

concierge manager Jobs in Kuwait City Kuwait

concierge manager

consumer finance officer - retail credit Jobs in Kuwait City Kuwait

consumer finance officer - retail credit

customer onboarding specialist Jobs in Kuwait City Kuwait

customer onboarding specialist

customer service representative admin (mena | remote) Jobs in Kuwait City Kuwait

customer care officer

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
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 3-5 years of experiance in customer care
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 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
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 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
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 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
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 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
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 Follows through on the resolution of all complaints with the concerned department.
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 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
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 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
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 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
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 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
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 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
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 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
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 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
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 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
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 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
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 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
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 Supports and advises tenants using URC organization's products or services.
 </li>
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 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
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 Date Posted 18-11-2025
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 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

<div>
 
 
 Role Objective:
 
 
 
 
 
 
 As part of Consumer Finance, the Consumer Finance Officer under Operations department will have the responsibility of evaluating and present credit applications to underwriters forwarded by the various channels with granted limit of the bank. The Officer will also be responsible for collecting and maintaining statistics about the quality of the retail finance portfolio and the effectiveness of the credit granting workflow. In addition to also be contributing to the discussions on development or review of credit policies.
 
 
 
 
 
 
 Detailed Duties and Responsibilities:
 
 
 
 
 
 
 
 Credit Policies and Procedures:
 
 
 
 
 
 <ul>
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 Contribute to review existing Consumer Credit Policies, to ensure we meet the market need, Business opportunity and achieve growth, profit target.
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 </ul>
 
 
 
 <ul>
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 Review and implements finance sales control mechanism for processed and rejected finances, to ensure that the Credit policies are consistently followed.
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 </ul>
 
 
 
 
 
 Credit Analysis and Post-fact/ Pre-fact Review:
 
 
 
 
 
 <ul>
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 Observe our existing finance and portfolios to take the appropriate action against potential loss.
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 </ul>
 
 
 
 <ul>
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 Conduct an independent Personal Finance Credit review and highlights findings and recommendations to Team Leader / Manager Consumer Finance -Retail Credit.
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 </ul>
 
 
 
 
 
 Credit Review and Approval:
 
 
 
 
 
 <ul>
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 Reviews of the credit applications forwarded by the Branch managers to ensure completeness and correctness.
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 Evaluates the application against the policy and confirm the branch manager's identification of exception, if any.
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 Evaluate the application against the policy and recommend credit applications, documents of finance utilization Vs. its purpose, upgrade and card maintenance to the manager of RCU for approval.
 </li>
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 Assure correctness of finance application documents and Murabaha system entries.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration, or Finance, Commerce, Economics.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 2+ years in credit administration preferred.
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 </ul>
 
 
</div>

Consumer Finance Officer - Retail Credit

Hilton

<div>Government Relations Officer / PRO
Responsible for procurement of visas, renewals, medicals, and other governmental permits and licenses.
What will I be doing?
To coordinate with the business and provide support around all areas of government relations including processing and carrying out all transactions relating to visas, permits, licenses, registration etc that are crucial for the business. To coordinate with the business and provide support around all areas of government relations including processing and carrying out all transactions relating to visas, permits, licenses, registration etc that are crucial for the business.
<ul><li>Responsible for all applications of visas and cancellations and deal directly with immigration department for visa matters for team members, management and their families.</li>
<li>Maintain good relations and visits to the owning company, immigration, health department, ministry of information, traffic police as well as all government departments and ministries</li>
<li>Provides assistance on police and court cases, immigration and labour issues and other related matters</li>
<li>Keep records of passports and visa expiry dates, inform team members in advance of passport expiry dates and extend/renew visas prior to expiry dates</li>
<li>Provides assistance on police and court cases, immigration and labour issues and other related matters.</li>
<li>Provides assistance in obtaining visas for travelling key personnel.</li>
</ul>SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
<ul><li>Ensure the safekeeping of all team members passports</li>
<li>Ensures that all food handlers are having occupational health cards and ensures that expiring cards are renewed on time</li>
<li>Maintain and update the police report in the system</li>
<li>Carry out the fire, safety and evacuation procedures as required by the hotel fire policy</li>
<li>Comply with hotel standards in relation to hygiene and personal presentation</li>
<li>Any other tasks assigned by General Manager or Director, Human Resources</li>
</ul>What are we looking for?
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
<ul><li>Excellent written and verbal communication skills</li>
<li>Ability to effectively deal with a variety of audience, some of whom will require high levels of patience, tact and diplomacy.</li>
<li>Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word</li>
</ul>What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Government Relations Officer / PRO

Re Lytix

<div>
 
 We invite you to join our customer-focused organization as a Remote Admin Customer Service Representative, delivering exceptional support experiences to our diverse customer base in the EU, MENA and Southeast Asia&nbsp;regions from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
 &nbsp;
 
 
 
 Job Responsibilities:&nbsp;
 
 
 <ul>
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 Respond to customer inquiries via phone, email, and chat channels
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 Providing accurate information about products and services.
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 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
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 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
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 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
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 Handle complaints with empathy and professionalism
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 Meet quality and productivity standards
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 Participate in ongoing training and coaching sessions
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 Collaborate with team members through virtual platforms.
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 Stay updated on product changes and company policies
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 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Your communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:&nbsp;
 
 
 <ul>
 <li>
 Excellent verbal and written English communication.
 </li>
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 Prior customer service or call center experience preferred
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 Strong active listening and empathy skills
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 Ability to remain calm under pressure.
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 Technical aptitude for learning software systems
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 Typing proficiency for efficient documentation.
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 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
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 Adaptability to policy changes, and commitment to quality service delivery.
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 Multilingual abilities are highly valued for our international customer base.&nbsp;
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 Benefits Package:&nbsp;
 
 
 <ul>
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 Competitive hourly wage or salary.
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 Performance incentives and bonuses.
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 Comprehensive training program.
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 Career advancement opportunities.
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 Flexible scheduling options.
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 Paid time off and employee discounts.
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 Supportive team environment.
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 Regular feedback and coaching, and recognition programs.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 We invest in our employees' success and wellbeing.
 
 
 
 &nbsp;
 
 
 
 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
 &nbsp;
 
</div>

Customer Service Representative Admin (MENA | Remote)

Career Land Center

<div><div>Career Land Center is currently hiring an experienced Dermatologist for a well-established medical and aesthetic clinic in Kuwait. The clinic is looking for a specialist with strong experience in cosmetic dermatology, particularly Botox and dermal filler procedures. The candidate will provide dermatology consultations, diagnose and treat skin conditions, and perform aesthetic treatments while ensuring a high standard of patient care.
<div>Responsibilities
 
<ul><li>Diagnose and treat skin, hair, and nail conditions
</li><li>Perform aesthetic dermatology procedures including Botox and dermal fillers
</li><li>Conduct patient consultations and develop personalized treatment plans
</li><li>Maintain accurate medical records and treatment documentation
</li><li>Follow clinic safety protocols and international dermatology standards
</li><li>Provide follow-up care and patient education after treatments
</li><li>Prepare and manage Data Flow Report documentation for licensing
</li></ul></div><div>Requirements
 
<ul><li>Medical degree (MBBS or equivalent) with specialization in Dermatology
</li><li>Minimum 5+ years of dermatology experience
</li><li>Proven experience performing Botox and dermal filler procedures
</li><li>Data Flow Report completed or in progress
</li><li>Eligibility for Kuwait medical licensing
</li><li>Good communication skills with conversational English
</li><li>Strong patient care and consultation skills
</li></ul></div><div>Benefits
 
<ul><li>Competitive tax-free salary
</li><li>Accommodation allowance or company-provided housing
</li><li>Medical insurance coverage
</li><li>Annual paid leave
</li><li>Annual round-trip airfare
</li><li>Support with Kuwait medical licensing process
</li><li>Opportunity to work in a modern dermatology and aesthetic clinic
</li><li>Professional growth in cosmetic and aesthetic dermatology</li></ul></div></div></div>

Dermatologist

Time Training Center

Job TitleEducation Sales Consultant (B2C / Retail Sales)LocationKuwaitCompanyEdoxi Training InstituteJob TypeFull-timeJob OverviewEdoxi Training Institute is looking for an enthusiastic Education Sales Consultant to guide students and professionals in selecting the right training programs and certifications. The role involves consultative sales, lead conversion, and student counseling to help individuals achieve their career goals.The ideal candidate is passionate about education, sales, and helping customers make informed decisions about their professional development.Key Responsibilities<ul><li>Respond to walk-in, online, and phone inquiries about training programs.</li><li>Provide course consultation and recommend suitable programs based on customer needs.</li><li>Convert leads into enrollments and achieve monthly sales targets.</li><li>Follow up with potential students via calls, emails, and messages.</li><li>Explain course benefits, certification value, schedules, and pricing.</li><li>Maintain customer data and sales activities in the CRM system.</li><li>Support marketing campaigns by contacting leads generated through ads and events.</li><li>Ensure excellent customer service and student experience.</li><li>Coordinate with the operations team for course scheduling and student onboarding.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business, Marketing, or related field.</li><li>1&ndash;3 years of experience in B2C sales, retail sales, or education counseling.</li><li>Strong communication and persuasion skills.</li><li>Ability to work in a target-driven sales environment.</li><li>Excellent interpersonal and customer service skills.</li><li>Fluent in English (Arabic is an advantage).</li></ul>Preferred Skills<ul><li>Experience in education sales, training institutes, or certification programs.</li><li>CRM or lead management system experience.</li><li>Ability to handle walk-in clients and online leads effectively.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in B2C or retail sales?</li><li>Do you have experience in education, training, or course sales?</li><li>Are you currently located in Kuwait?</li></ul>

Education Sales Consultant(B2C/ Retail sales)

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
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 Customer Experience
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 Store Presentation and Sales Floor
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 Communication
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 Asset Protection and Shrink
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 Policies and Procedures
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 Training and Development
 
 
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 </ul>
 
 Qualifications
 
 
 
 
 What it Takes
 
 
 
 <ul>
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 Adaptability / Flexibility
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 Applied Learning
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 Attention to Detail
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 Multi-Tasking
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 Work Ethic
 
 
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 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 
 
 <ul>
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 Annual return flight ticket
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 Paid Time Off
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 Merchandise Discount
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 Medical, Dental, Health and Life Insurance
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 Paid Parental and Adoption Leave
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 Training and Development
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 Opportunities for Career Advancement, we believe in promoting from within
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 A Global Team of People Who'll Celebrate you for Being YOU
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 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Brand Representative, Kuwait

Explore 43+ Customer care officer in Kuwait City Kuwait this April. Find roles across top companies and apply now to boost your career.