customer care professional

SHAMIR

<div><div><b>Requisition ID: </b>921511<br>
<b>Store #</b>: E07033 CUSTOMER SERVICE SHAMUS<br>
<b>Position:</b>Full-Time<br>
<b>Total Rewards: </b><b>Benefits/Incentive Information</b></div><br>
<div></div>
<div>
Shamir specializes in creating advanced lens designs, innovative technologies, and premium coatings that enhance visual performance and comfort. Since our founding in 1972, we&rsquo;ve been recognized worldwide for our commitment to innovation, quality, and personalized vision solutions. By combining cutting-edge technology with a human approach, we deliver exceptional optical clarity and build strong partnerships with eye care professionals&mdash;because every lens we create is designed to improve lives.</div>
<div>
At Shamir Insight, you&rsquo;re not just joining a company&mdash;you&rsquo;re joining a mission to help people see better and live better. We put innovation at the core, investing in research and technology to stay ahead of industry trends and deliver groundbreaking solutions. As one team, we foster a collaborative culture where creativity and continuous learning thrive. With the global strength of a worldwide organization and the local impact of your work, you&rsquo;ll have the resources to make a real difference. Plus, our commitment to growth means you&rsquo;ll find opportunities for professional development and career advancement every step of the way.</div>
<div>
Shamir Optical Industry Ltd., is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!</div><div><b>
GENERAL FUNCTION</b></div><br>
<div><b>
</b></div><div>The Customer Service Professional handles customer-facing related issues regarding a variety of requests in an efficient and effective manner. The Customer Service Professional uses the knowledge of EssilorLuxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.</div><br>
<div></div>
<div><b>
MAJOR DUTIES AND RESPONSIBILITIES</b></div>
<ul>
<li>Answer incoming phone lines, meeting company's first ring policy.</li>
<li>Take accurate messages, answer questions, and take lens orders.</li>
<li>Provide professional quality customer service, including optical and technical service.</li>
<li>Conduct follow-up calls to ensure a high level of customer satisfaction is achieved.</li>
<li>Process business-to-business orders.</li>
<li>Manage customer feedback record and contact database.</li>
<li>Provide support in the administration of data entry and mass mailings.</li>
<li>Book travel arrangements such as flights, hotels, and transportation, as well as assist with changes as needed using the Concur travel website.</li>
<li>Additional duties may be assigned.</li></ul><br>
<div></div>
<div><b>
BASIC QUALIFICATIONS</b></div>
<ul>
<li>High school diploma or GED required.</li>
<li>College degree and/or optical certificate are considered a plus.</li>
<li>3+ years of relevant experience.</li>
<li>Strong interpersonal skills, showing flexibility in a dynamic team environment.</li>
<li>Must be dependable, with meticulous organizational skills.</li>
<li>Understanding of optical terms, patient expectations and optical industry dynamics.</li>
<li>Proven track record of exhibiting sound judgment.</li>
<li>Ability to multitask, meeting multiple deadlines</li>
<li>Excellent verbal and written communication skills &ndash; including phone skills.</li>
<li>Excellent typing (50+ wpm) and proofreading skills.</li>
<li>Microsoft Suite proficiency, including Word, Excel, PowerPoint, Internet and email.</li>
</ul><div>
Pay Range: 20.12 - 29.64</div>
<div>
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</div><br>
<div></div>
<div>
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</div><br>
<div></div>
<div>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</div></div>

Customer Service Professional

Pneu-Dart

<div><p><b>Title</b>: Customer Care Provider</p>
<p><b>
Reports To</b>: Director of Customer Experience</p><br>
<p></p><ul>
<li>
Ideal for Work-Life Balance: No nights or weekends!</li>
<li>Team Member focused!</li>
<li>Family-oriented!<br>
</li>
<li>Clean, bright, safe, friendly work environment!</li>
<li>Team Appreciation Lunch Fridays!</li>
<li>Located in Barbours, PA - 15 miles outside of Williamsport, PA.</li></ul><br>
<p></p>
<p><b>
Summary:</b></p>
<p>
Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize innovative in-house design systems to produce products for the animal livestock and wildlife industries.</p><p></p><p><br>
Aligned with our commitment to exceptional customer experience, we are seeking a Customer Care Provider (CCP) who delivers organized, professional, and timely support to our customers while serving as a knowledgeable ambassador for the Pneu-Dart brand. This role requires strong organizational, planning, and communication skills, along with the ability to travel periodically to corporate events and trade shows to represent the company throughout the year.</p><p></p><p><b><br>
Responsibilities:</b></p>
<p>
Aligned with the PDI Core Values, our Customer Care Providers (CCPs) deliver exceptional, organized, and prompt care to our valued customers. Embracing teamwork, we take pride in:</p>
<ul>
<li>Managing front-line telephone queues, offering firsthand expertise on products, services, and ongoing campaigns.</li>
<li>Maintaining and overseeing client accounts within the Order Management System (OMS).</li>
<li>Ensuring accurate data entry, meticulous attention to detail, and clear documentation.</li>
<li>Addressing clients&rsquo; needs and concerns comprehensively, striving for one-call resolutions whenever feasible.</li>
<li>Providing timely responses to all email inquiries, aiming for a 24-hour turnaround.</li>
<li>Processing online orders, proactively engaging with clients to provide valuable insights and product education.</li>
<li>Adhering to all procedures and guidelines, ensuring compliance in every transaction.</li>
<li>Handling daily closings, monthly statements, and other tasks as required.</li>
<li>Assisting with various customer needs as they arise.</li>
<li>Traveling periodically throughout the year to corporate events, trade shows, and industry functions, representing Pneu-Dart in a professional, organized, and customer-focused manner</li></ul><br>
<p></p>
<p><b>
Knowledge, Skills &amp; Abilities</b></p>
<ul>
<li>Proficient in Enhanced Call Control, balancing efficiency with the acquisition of necessary customer information.</li>
<li>Possesses a customer-focused mindset with strong interpersonal skills and the ability to gauge customer sentiment.</li>
<li>Works effectively in diverse team settings, fostering collaboration.</li>
<li>Demonstrates clear written and verbal communication skills, along with active listening abilities.</li>
<li>Familiarity with basic accounting procedures.</li>
<li>Efficient in time management, adaptable to fluctuating business demands.</li>
<li>Exhibits an outgoing personality while maintaining composure in high-pressure situations.</li>
<li>Proficiency in Office Suite programs, including word processing, spreadsheets, and calendar management.</li>
<li>Flexible and capable of adjusting daily schedules to meet customer and business needs.</li></ul><br>
<p></p>
<p><b>
Education &amp; Experience</b></p>
<ul>
<li>High School Diploma/GED or equivalent required.</li>
<li>Associates degree in business administration or equivalent experience preferred.</li>
<li>Ideally possesses 2-4 years of experience in customer service, call center operations, or a related field.</li></ul><br>
<p></p>
<p><b>
Mental and Physical Requirements</b></p>
<ul>
<li>Capable of fulfilling the responsibilities of the role, with or without reasonable accommodation.</li><br>
</ul>
<p>Pneu-Dart, Inc is equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p></div>

Pneu-Dart Customer Care Provider

AA Web Solutions Pvt Ltd

<p>Are you ready to take on an exciting role with a leading name in the label industry? <b>AA Labels</b>, based in Peterborough, UK, is a renowned supplier of premium labels, catering to diverse customer needs across industries. From plain to printed labels, rolls to sheets, and a wide variety of shapes, sizes, and colors, we deliver tailored, innovative solutions that make us stand out in the market.</p><p>We&rsquo;re looking for a <b>proactive, customer-focused professional</b> to join our Customer Care team. If you have excellent verbal and written English skills, a passion for delivering exceptional service, and at least two years of experience in a similar role, this could be the perfect opportunity for you! <b>Experience dealing with UK customers would be a bonus.</b></p><p><b>Why Join Us?</b></p><p>● <b>Be part of a fast-paced, customer-driven team</b> that thrives on providing outstanding service.</p><p>● <b>Contribute to a growing industry leader</b> with a strong reputation for quality and innovation.</p><p>● <b>Grow your career</b> with training, support, and opportunities for progression.</p><p><b>Key Responsibilities</b></p><p>● Respond to customer inquiries, quotes, and orders across live chat, phone, and email, ensuring SLA compliance.</p><p>● Provide tailored advice and recommendations to meet customer needs and exceed expectations.</p><p>● Proactively upsell AA Labels&rsquo; products and services.</p><p>● Build strong relationships with customers, ensuring every interaction is followed up in writing.</p><p>● Drive sales growth through consultative approaches and quotation conversion.</p><p>● Follow up on sample orders and quotations to maximize order conversions.</p><p>● Support colleagues and ensure seamless team coverage during absences or peak times.</p><p>● Manage and oversee customer complaints, returns, and artwork-related queries to ensure timely resolutions.</p><p>● Track and monitor express orders to ensure customer satisfaction.</p><p><b>What We&rsquo;re Looking For Knowledge</b></p><p>● Strong mathematical understanding, including geometry and measurements.</p><p>● Expertise in customer care and relationship management.</p><p>● Consultative sales and quotation conversion techniques.</p><p><i>(Knowledge of the label industry is a plus, but don&rsquo;t worry &ndash; we&rsquo;ll provide full training!)</i></p><p><b>Skills</b></p><p>● Exceptional verbal and written English communication.</p><p>● Professional telephone presence and outstanding interpersonal skills.</p><p>● Strong problem-solving abilities with a keen eye for detail.</p><p>● Time management and multitasking in high-pressure situations.</p><p>● IT proficiency, particularly in Microsoft Office (PowerPoint, Word, Outlook, Excel).</p><p><b>Qualities</b></p><p>● A positive &ldquo;can-do&rdquo; attitude and adaptability in dynamic environments.</p><p>● Empathy and customer-focused problem-solving.</p><p>● Ownership and accountability for seeing tasks through to completion.</p><p>● Quick learner with the ability to apply technical knowledge effectively.</p><p><b>Working Hours</b></p><p>● <b>12:00 pm &ndash; 09:00 pm (Monday &ndash; Friday)</b></p><p>● Adjusted for UK daylight saving hours.</p><p><b>What&rsquo;s In It For You?</b></p><p>● Potential to earn <b>performance-related bonuses</b></p><p>If you&rsquo;re passionate about delivering exceptional customer experiences and are ready to take your career to the next level, we&rsquo;d love to hear from you!</p><p><b>Apply now and become part of our journey to excellence.</b></p><p>Pay: Rs80,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Customer Support: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

Customer Care Executive

grindstone ford

<p><b>Job Overview</b><br/>We are seeking a dynamic and energetic Automotive Customer Service Professional to join our vibrant team! In this role, you will be the frontline ambassador for our company, providing exceptional support and building positive relationships with clients. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and loyalty. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our customers&rsquo; experience.</p><p><b>Responsibilities</b></p><ul><li>Engage with customers via phone, email, and chat to make customers feel confidant in our care of their vehicle repair.</li><li>Utilize strong communication skills to deliver clear, courteous, and professional advice on their vehicle repairs.</li><li>Assist clients with sales opportunities by understanding their needs and recommending suitable solutions</li><li>Handle outbound calling to customers to finalize and answer any questions on their repairs.</li><li>Demonstrate excellent phone etiquette and active listening skills to ensure every interaction is positive and productive</li><li>Maintain detailed records of customer interactions, transactions, comments, and complaints for analysis and continuous improvement</li></ul><p><b>Experience</b></p><ul><li>Previous experience in call center environments or customer support roles is highly preferred</li><li>Dealertrack DMS experience is helpful, or willing to learn.</li><li>Experience with data entry, cash handling, or typing at a fast pace is beneficial</li><li>Knowledge of sales techniques and outbound calling strategies will help you excel in this role</li><li>Demonstrated ability to communicate effectively via phone and digital channels with professionalism and clarity</li><li>Prior experience in automotive customer service, we are looking for someone confident in understanding what it takes to repair vehicles and customers can feel confident in our recommendations.</li></ul><p>Join us as a Customer Service Professional where your enthusiasm meets opportunity! Your dedication to delivering outstanding service will help us build lasting relationships with our customers while advancing your career in a supportive environment.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $25.00 - $28.00 per hour</p><p>Expected hours: 28.0 &ndash; 40.0 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>On-the-job training</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Zurich Insurance

<div><div><b>Job Description:</b></div><div></div><div><br>
Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich&rsquo;s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.</div><div><br>
</div><div>We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated Claims Call Center team in early May 2026. If you are passionate about customer service and want to help people, we want to talk to you. This role offers an in depth, 6-week training that covers everything you&rsquo;ll need to get started.</div><div></div><div><br>
***All candidates hired must live in the United States. The preferred time zones are CST, PST, and MST.***</div><div><br>
</div><div><b>Your Day to Day Responsibilities:
</b></div><ul><li>Process clients&rsquo; first notice of loss claim reports received through Zurich&rsquo;s phone &amp; non-phone reporting options in a timely and accurate manner.
</li><li>Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
</li><li>Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
</li><li>Provide feedback and recommendations to the team to improve the quality of customer care.
</li><li>Follow procedures to ensure adherence to the company&rsquo;s risk and compliance policies.</li></ul><div><br>
</div><div><b>Highlights:
</b></div><ul><li>8-hour shift between the operating hours of 7:00 AM to 7:00 PM M-F (Central Standard Time)
</li><li>The position is fully remote, including training</li><li>
Annual Merit Increase &amp; Bonus Opportunity
</li><li>Opportunity Potential for Overtime Pay
</li><li>Amazing PTO
</li><li>401K Match
</li><li>Career mobility
</li><li>Medical, Vision &amp; Dental</li></ul><div><br>
</div><div><b>Basic Qualifications:</b>
</div><ul><li>High School Diploma or Equivalent
</li><li>+6 months Customer Service experience
</li><li>Data entry experience</li></ul><div><b><br>
</b></div><div><b>Work from home office requirements:
</b></div><ul><li>Designated workspace free from noise and other distractions
</li><li>Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down</li></ul><div><br>
</div><div><b>Preferred Qualifications:</b>
</div><ul><li>6 months call center experience
</li><li>Strong data entry skills and the ability to type 32 WPM or more
</li><li>Demonstrated proficiency in Windows based operating systems and Microsoft office
</li><li>Ability to navigate multiple computer screens and browsers quickly and accurately
</li><li>Strong comprehension skills, professional demeanor
</li><li>Solid oral &amp; written communication skills
</li><li>Demonstrated strong attention to detail and solid problem-solving skills
</li><li>Insurance knowledge preferred</li></ul><p></p><p><br>
</p><p>Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us.</p><p></p><div><p><br>
The pay range shown is a national average and may vary by location. The proposed Hourly rate range for this position is $17.79-$21.64, with short-term incentive bonus eligibility set at 5%.</p></div><p></p><p><br>
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]</p><p></p><p><b><br>
Why Zurich?</b></p><p>
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.</p><p></p><p><br>
Join us for a brighter future&mdash;for yourself and our customers.</p><p></p><p><br>
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.</p><p></p><p><br>
Zurich complies with 18 U.S. Code &sect; 1033.</p><p></p><p><b><br>
Please note:</b> Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.</p><p></p><p><br>
Location(s): AM - Illinois Virtual Office<br>
Remote Working: Yes<br>
Schedule: Full Time<br>
Employment Sponsorship Offered: No
<br>
<br>
Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE</p></div><p></p>

Claims Call Centre Representative

Atlantic T's

<p><b>Job Overview</b><br/>We are seeking a dynamic and energetic Customer Service Professional to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and solutions to our diverse client base. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and foster long-term relationships. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our customers&rsquo; experience.</p><p><b>Duties</b></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring clear and positive communication.</li><li>Provide comprehensive customer support by troubleshooting issues, answering questions, and guiding clients through processes with patience and clarity.</li><li>Assist customers with sales-related questions, product information, and service options to promote client engagement and satisfaction.</li><li>Manage data entry tasks accurately, updating customer records and transaction logs using Microsoft Office tools and specialized CRM systems.</li><li>Handle outbound calling campaigns to follow up with clients, gather feedback, or promote new products and services.</li><li>Maintain excellent phone etiquette, demonstrating active listening skills and professionalism in every interaction.</li><li>Support cash handling procedures when necessary, ensuring accuracy during transactions or refunds.</li></ul><p><b>Skills</b></p><ul><li>Multilingual abilities are highly valued to effectively communicate with diverse customer groups.</li><li>Strong sales skills combined with exceptional customer service capabilities to enhance client experiences.</li><li>Bilingual proficiency in English and other languages to serve a broader clientele.</li><li>Excellent communication skills&mdash;both verbal and written&mdash;to convey information clearly and confidently.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with solid computer skills for data management tasks.</li><li>Experience with call center operations or outbound calling campaigns is preferred.</li><li>Demonstrated ability to handle high-volume phone calls with professionalism and courtesy.</li><li>Analysis skills to assess customer needs and provide tailored solutions efficiently.</li><li>Attention to detail in data entry, cash handling, and maintaining accurate records. Join us as a Customer Service Professional where your enthusiasm meets opportunity! Bring your passion for helping others to a role that values your communication talents, multilingual skills, and dedication to delivering top-tier client service every day.</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Reap HR and Recruitment

<p>Nail Technician (Manicure &amp; Pedicure Specialist)</p><p><b>Location:</b> Abu Dhabi, UAE<br/><b>Industry:</b> A Luxury Home Beauty Spa<br/><b>Gender:</b> Female<br/><b>Nationality:</b></p><p>Job Summary</p><p>A luxury home beauty spa in Abu Dhabi (with a branch in Al Ain) is seeking skilled and experienced <b>Nail Technicians</b> to provide high-quality nail care services to clients. The ideal candidate should be professional, detail-oriented, and passionate about delivering excellent customer service while maintaining hygiene and spa standards.</p><p>Key Responsibilities Nail Care Services</p><ul><li>Perform professional <b>manicure and pedicure treatments</b></li><li>Apply <b>gel polish, nail extensions, and nail art</b></li><li>Shape, clean, and maintain healthy nails</li><li>Remove old polish and prepare nails for new applications</li></ul><p>Hygiene &amp; Safety</p><ul><li>Maintain <b>strict hygiene and sanitation standards</b></li><li>Sterilize tools and equipment after each client</li><li>Ensure workstations are clean and organized</li></ul><p>Customer Service</p><ul><li>Provide a relaxing and professional client experience</li><li>Recommend suitable nail treatments and products</li><li>Build strong relationships with regular clients</li></ul><p>Product Knowledge</p><ul><li>Use professional spa products correctly</li><li>Inform clients about nail care and maintenance</li></ul><p>Requirements</p><ul><li>Proven experience as a <b>Nail Technician</b></li><li>Skilled in <b>manicure, pedicure, gel polish, and nail art</b></li><li>Good communication and customer service skills</li><li>Professional appearance and attitude</li><li>Ability to work in a <b>fast-paced spa environment</b></li></ul><p>Benefits</p><ul><li>Competitive Salary + Attractive Commission</li><li>Visa Provided</li><li>Medical Insurance</li><li>Transportation Provided</li><li>Professional Work Environment</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,500.00 per month</p>

Nail Technician

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