customer care professional

justclean

Job Summary:We are seeking a motivated and customer-focused Customer Care Agent to join our team. The ideal candidate will handle inbound chats and outbound calls to assist customers, resolve inquiries, provide information, and ensure a high level of customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset.Requirements:<ul><li>Bilingual (Arabic/English) abilities are a Must.</li><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Strong verbal and written communication skills.</li><li>Good listening and problem-solving abilities.</li><li>Ability to handle high chats/OB Calls volumes and work in a fast-paced environment.</li><li>Basic computer and typing skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays if required.</li></ul>Key Responsibilities:<ul><li>Answer Chats and respond to customer inquiries in a professional manner.</li><li>Make outbound calls to follow up on customer issues, provide support, or promote services/products.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain up-to-date knowledge of products, services, and promotions.</li><li>Enter and update customer information in the database accurately.</li><li>Meet or exceed daily Chats/OB Calls quotas and quality assurance benchmarks.</li><li>Escalate complex issues to the supervisor or relevant department as needed.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Follow communication scripts and adhere to company policies and procedures.</li></ul>Preferred Skills:<ul><li>Knowledge of CRM systems or call center software.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 per monthWork Location: In person

Customer Care

ILHSAC Support

Job Opportunity: Customer Care LeadLocation: Doha, Qatar Company: ILHSAC SupportAbout UsILHSAC Support is a service-focused organization based in Doha, dedicated to providing exceptional customer care solutions across industries. We pride ourselves on delivering reliable, empathetic, and efficient support that strengthens client relationships and enhances customer satisfaction. As we grow, we are seeking a dynamic Customer Care Lead to oversee our support operations and drive service excellence.Role OverviewThe Customer Care Lead will be responsible for managing the customer care team, ensuring high-quality service delivery, and implementing strategies to improve customer satisfaction. This role requires leadership, communication skills, and a customer-first mindset.Key Responsibilities<ul><li>Supervise and mentor the customer care team to deliver outstanding support.</li><li>Oversee daily operations of customer service channels (phone, email, chat, social media).</li><li>Handle escalated customer issues and ensure timely resolution.</li><li>Develop and implement customer care policies, procedures, and performance metrics.</li><li>Collaborate with other departments to improve service processes and customer experience.</li><li>Monitor customer feedback and provide actionable insights to management.</li><li>Train staff on communication, empathy, and problem-solving techniques.</li><li>Prepare reports on customer care performance and recommend improvements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field.</li><li>4&ndash;7 years of experience in customer service, with at least 2 years in a supervisory role.</li><li>Strong knowledge of customer care practices, CRM systems, and support tools.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Customer-focused mindset with a commitment to service excellence.</li><li>Fluency in English; Arabic is a plus.</li></ul>Why Join Us?<ul><li>Lead customer care operations for a growing support organization in Doha.</li><li>Play a key role in enhancing ILHSAC Support&rsquo;s customer experience.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Supportive, collaborative, and service-driven work culture.</li></ul>Pay: Up to QAR19,500.00 per monthWork Location: In person

Customer Care Lead

Gulf Overseas HR Consultancy

We are looking for a Customer Care Executive for our hypermarket. The candidate will handle customer inquiries, provide assistance, and ensure a positive shopping experience.Key Responsibilities:<ul><li>Assist customers with inquiries and complaints</li><li>Provide information about products, offers, and services</li><li>Handle billing or service desk support if required</li><li>Maintain a friendly and professional approach</li></ul>Requirements:<ul><li>Good communication skills</li><li>Customer-friendly attitude</li><li>Problem-solving skills</li><li>Experience preferred</li></ul>Benefits:<ul><li>Accommodation provided</li><li>Transportation provided</li><li>Medical insurance</li></ul>Contact: 71388442Work Location: In person

CUSTOMER CARE

The Riverside Premier Rehabilitation & Healing Center

<div>Customer Service and Patient Experience Professional:

Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let&rsquo;s talk employee perks.

We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.

Here at The Riverside Premier Rehabilitation and Healing Center we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks? Click here for more information.

Do we still have your attention? Great!

Interested in who we are as an organization? Click here to watch #TheCareRiteDifference before you apply.

We are seeking a full-time Customer Service &amp; Patient Experience - AIT (Administrator in Training) professional who is looking to grow in the field of post-acute care.

This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare management position that offers tremendous growth and national networking opportunities

Here&rsquo;s what we are looking for:<ul><li> 
Dedicated professionals who want to grow in healthcare management</li><li><div> 
Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness</div></li><li><div> 
Applicants are interested in enrolling in our national Administrator-in-Training (AIT) program to earn their licensure in nursing home administration (LNHA)</div></li><li><div> 
Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.</div></li><li><div> 
Candidates who may have an interest in growing their expertise in employee operations</div></li><li><div> 
Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment</div></li><li><div> 
Professionals who are open to working a full-time schedule - Tuesday - Saturday; 11 AM - 7 PM</div></li></ul> 
Click here to check out our National Concierge Conference at historic Madison Square Garden in NYC!

Meet a resident from one of our sister facilities, Mr. English in Manhattan!

Salary $21 an hour</div>

Customer Service and Patient Experience Professional

Apex Opertaions

<div>We&rsquo;re Hiring &ndash; Body Care &amp; Nails Specialist (Females Only) | Saudi Arabia
We are looking for skilled Body Care &amp; Nails Specialists currently based in Saudi Arabia. 
All nationalities are welcome (Females only).
Job Responsibilities:<ul><li>Provide professional body care treatments (scrubs, skincare, etc.).</li><li>Perform manicure &amp; pedicure services with high quality.</li><li>Apply nail polish, gel, and nail extensions when required.</li><li>Maintain hygiene and sterilization standards at all times.</li><li>Consult clients and recommend suitable treatments.</li><li>Ensure excellent customer experience and satisfaction.</li></ul>
Job Requirements:<ul><li>Must be currently based in Saudi Arabia
</li><li>Females only</li><li>Open to all nationalities.</li><li>Proven experience in body care and nail services.</li><li>Knowledge of modern techniques and products.</li><li>Good communication skills (basic English required).</li><li>Presentable and customer-oriented.</li></ul>
What We Offer:<ul><li>Competitive Salary Package.</li><li>Professional Work Environment.</li><li>Career Growth Opportunities.</li></ul></div>

Body Care & Nails Specialist (Females Only) | KSA Based

AL KHANJI MEDICAL & NURSING SERVICES

<div><div>QUALIFICATIONS:</div><ul><li>
Preferred education in a Nursing Degree Diploma after High School.</li><li>
Minimum 2 years of experience.</li><li>
Required certification/license: valid Nursing license from the country of origin.</li><li>
Proven experience as a Registered General Nurse.</li><li>
Excellent knowledge of emergency response and first aid (CPR).</li><li>
Willingness to adhere to health and safety standards.</li><li>
Respectful and compassionate.</li><li>
Good time management skills.</li><li>
Outstanding communication and interpersonal skills.</li><li>
Strong ethics.</li><li>
Physical endurance.</li></ul><div></div><div> 
DUTIES AND RESPONSIBILITIES:</div><ul><li>
Assist in the process which ensures that patient care is delivered in accordance with established policies and procedures and nursing standards.</li><li>
Provides education to staff based on theoretical and clinical expertise.</li><li>
This position will be accountable to ensure clinical resources and continuity of patient care during their/duty hours.</li><li>
Provides direct patient care and serves as a clinical resource.</li><li>
Maintains and demonstrates clinical competence in all aspects of care provided.</li><li>
Acts as a clinical resource in assessing complex patient care needs and in determining appropriate</li><li>
Interventions: recommend alternative approaches.</li><li>
Utilizes critical thinking when making clinical judgments, managing conflicts and solving patient care issues.</li><li>
Assesses and reassesses patient needs and response to care, treatment and education.</li><li>
Provides care according to the plan of care.</li><li>
Anticipates, recognizes and manages emergent and unsafe situations/practices and initiates appropriate interventions.</li><li>
Demonstrates knowledge of legal aspects of patient care and nursing practice.</li><li>
Actively communicates the care of the patient through communication and written documentation to all disciplines involved in patient care.</li><li>
Complies with the company&rsquo;s policies/procedures, and standards.</li><li>
Enhance own professional growth by meeting mandatory educational requirements.</li><li>
Adapts positively to the company&rsquo;s changes in practice and delivery of patient care.</li><li>
Maintains and promotes customer satisfaction through effective customer service.</li><li>
Maintains confidentiality in relation to patient, employee and company&rsquo;s information.</li><li>
Practices professional communication and customer service skills with all customer groups.</li><li>
Acts in a courteous, sensitive and professional manner.</li><li>
Meets customer needs without delay: Patient, employee, visitor, relatives and other staff.</li><li>
Ensure that patients/ family/ significant others are provided with adequate and appropriate information and reassurance prior to any medical and nursing intervention.</li><li>
Conducts self that gives credit to the nursing profession and a good public image to the institution.</li><li>
Respects patient rights and privacy.</li><li>
Administers medications and therapies in a safe, timely and effective manner.</li><li>
Adheres to prescribed therapy, seeks clarification of orders that are incomplete, questionable or ambiguous.</li><li>
Adheres to the policy of medication administration.</li><li>
Documents patient care provided in accordance with nursing standards.</li><li>
Data is legibly and correctly documented and signed on all documents.</li><li>
Determines nursing interventions that will meet the developmental needs of the specific age group.</li><li>
Identifies patient education needs at admission and during hospitalization.</li><li>
Promotes the development of clinical skills of the nurse orientee and nurse trainee</li><li>
Adheres to infection control and environmental care standards and practices.</li><li>
Attend to emergency/crisis situation effectively.</li></ul><div> 

Join Our Team!</div><div>
At Al Khanji Medical and Nursing Services, we value compassion, professionalism, and dedication. If you are a caring individual who wants to make a real difference in the lives of others, we would love to hear from you. 
</div><div>
To Apply, Email Your CV to: medicalhr999@gmail.com</div></div>

General Nurse

Sales Compass

Now Hiring: In-Home Care Appointment RepresentativeDo you enjoy helping people, building connections, and making a difference every day? Join our growing in-home care team as an Appointment Representative and help families take the first step toward quality care for their loved ones.In this role, you&rsquo;ll speak with prospective clients, answer questions about our services, and schedule in-home consultations for our care team. Your compassion, communication skills, and positive attitude will help families feel supported during important decisions.Responsibilities:<ul><li>Answer inbound inquiries from families and referral sources</li><li>Schedule consultations and appointments</li><li>Follow up with prospective clients</li><li>Maintain accurate customer information</li><li>Provide friendly, professional customer service</li></ul>We&rsquo;re Looking For Someone Who Is:<ul><li>Friendly and professional on the phone</li><li>Organized and detail-oriented with lots of documentation involved</li><li>Comfortable using computers and scheduling systems</li><li>Compassionate and dependable</li><li>Customer service or call center experience is a plus</li></ul>Make a meaningful impact while growing your career in the healthcare industry.Come join our team where their is lots of room to grow and build a lasting careerPay: $18.00 - $20.00 per hourApplication Question(s):<ul><li>Do you have a background in In-Home Care? Phone skills? Computer literate?</li></ul>Work Location: In person

Burned out CNA's and RN's wanted

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