customer care professional

American Express

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
<ul><li>Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services
</li><li>We not only service, but we also indulge in value generation to maximize spending by identifying the Mood, Profile &amp; Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines
</li><li>Resolve all Customer Queries and Follow Established Procedures as Appropriate
</li><li>Provide alternatives and apply Superior Service No, Call Handling Skills to Ensure Best Possible Solutions and FCR to Card Members
</li><li>Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands to Meet Their Needs and Ensure Quality Service is given at all times
</li><li>Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries
</li><li>24/7 &amp; Rotational shifts including night shifts
</li><li>Hybrid environment
</li></ul>Minimum Qualifications:
<ul><li>Minimum 1 year of meaningful experience in customer service
</li><li>Excellent Verbal Communication
</li><li>Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations
</li><li>Strong interpersonal, communication and listening skills
</li><li>Demonstrated Dependability/Self Motivating Skills. Change Management Ability
</li><li>Demonstrated Ability to Work effectively within a Team Environment as well as independently
</li><li>Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations
</li><li>Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

Customer Care Professional

CMA CGM

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 
Fluency in written & verbal English is a must (part of the interview will take place in English),
 
Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

Brady Corporation

<div>Company 
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses. 
Job description 
The aim of your Job is to provide a first-class service to our customers whenever and however they contact us. You develop a closer relationship with our Customers and Sales Team, using a proactive approach to help drive sales through our Business. Furthermore, you maintain a close relationship with all other members of the Brady offer sales team to reach our common KPI&rsquo;s and sales targets.
Your Tasks:
<ul><li>Dedicated to meeting the expectations and requirements of our Internal and External customers, by responding to incoming contact through telephone and e-mail within agreed timeframe</li>
<li>Use time effectively and efficiently to process all incoming orders or queries</li>
<li>Communicate at all times with the customer on delivery times and dates by liaising with internal suppliers when appropriate</li>
<li>Handle customer complaints as well as other queries (e.g. invoices) and solve difficult problems with effective solutions in accordance with Brady Organizational procedures</li>
<li>Calculate quotes on behalf of customers and sales team</li>
<li>Account set up and amendments to customer records as specified by customers and sales team</li>
<li>Promote sales of Brady products &amp; services through order building, therefore maximizing the sales opportunities as presented throughout</li>
<li>Demonstrate a professional attitude at all times</li>
<li>Provide sales support (as defined) for internal and external sales team</li>
<li>Understand how our solutions fit into the market place to support customers with product advice and knowledge</li>
<li>Liaise with internal suppliers on behalf of customers when resolving queries on delivery and complaints</li>
<li>Use the Brady CRM tool to effectively communicate new companies, contacts, lead generation, business opportunities and assign tasks to the appropriate channels, as defined</li>
<li>Actively review the open order book to ensure all orders ship in a timely manner</li>
<li>To attend exhibitions, meetings and training sessions to support the Brady offer as required</li>
</ul>
 
Profile 
<ul>
<li>Team-orientated personality with problem solving talent</li>
<li>Minimum 5 years of experience in an office Customer Service role, dealing with colleagues from different countries</li>
<li>A good understanding of Excel, including the creation of formulas, knowledge of Tiger 3 and SAP software systems</li>
<li>Excellent communication skills (fluent in the local language and confident use of the English language)</li>
<li>Certainly, a can-do attitude, quick learner and can demonstrate commercial thinking as well as strong customer focus</li>
<li>Logical thinkers &ndash; we sometimes need to be detectives and look outside of the norm to find route causes of issues or find a quick solution for a customer</li>
</ul>
 
We offer 
 
Brady is an inspiring place to work at. You will be part of a team of professionals, all driven by a desire to innovate and always to improve. Brady offers a challenging environment encouraging out of the box thinking. Next to that we offer:
<ul><li>Entry into a fast-growing, international company</li>
<li>A permanent employment contract</li>
<li>Detailed onboarding in your new area of responsibility</li>
<li>An open, honest working environment in which we attach great importance to a good team atmosphere and mutual support</li>
<li>An interesting field of activity, prospects and space to act independently</li>
</ul>
 
Contact 
 
Please apply using our ATS system.</div>

<div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global New Accounts: Canada
At GNA we review and approve the applications for new customers and existing customers. We not only approve the application; however, we provide one touch solution to US Customers since we do not have any counterpart anywhere. We are a team of CCP's delivering extra ordinary customer service since we are the first face of the organization. We work inbound and outbound both.
<ul><li>Timely And Error Free Processing of Card Applications.
</li></ul><ul><li>Provide excellent service to Canada card applicants/Card Members
</li><li>Processing Of Applications by Ensuring Complete Analysis of Available Data on Profile, adhering to outlined Procedures.
</li><li>Ability to connect with customers and willingness to go beyond the call of duty.
</li><li>Ability to Demonstrate exceptional customer service etiquettes.
</li><li>Understand the bank environment and confidentiality of customer data.
</li><li>Assist Audit, Internal and Compliance Functions at times Of Audits to Ensure All Control Issues Are Identified And Addressed.
</li><li>Acts as a brand ambassador for the company
</li><li>Support All Other Day-To-Day New A/C Processes and All New Initiatives
</li></ul>Minimum Qualifications
<ul><li>Minimum experience of 12 months in the current role
</li><li>Graduation is mandatory
</li></ul>Preferred Qualifications
<ul><li>Excellent Communication skills
</li><li>Good Analytical Skills with Eye for Detail
</li><li>Good Interpersonal Skills
</li></ul>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the &ldquo;Prohibited Grounds&rdquo;). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div>

New Accounts Analyst

Beutics.com LLC

Overview: 
We are looking for an experienced and professional Nail Technician to provide home services to clients in and around the Dubai area. The ideal candidate will have a passion for beauty, excellent customer service skills, and expertise in offering a wide range of nail care services at clients' homes. You will be representing our brand and providing top-tier nail treatments directly to our clients' doors.
 Key Responsibilities: 
Provide home-based manicure, pedicure, gel nails, acrylic nails, nail art, and other nail treatments.
Ensure all tools and equipment are properly sanitized and maintained.
Create a comfortable and professional environment in clients' homes.
Stay updated with the latest trends in nail art and nail care treatments.
Provide excellent customer service by ensuring client satisfaction.
Offer personalized nail care advice to clients based on their needs.
Maintain a clean and organized work station at all times.
Follow company protocols regarding safety and hygiene practices.
Be punctual and professional when visiting client homes for appointments.
 Requirements: 
Proven experience as a Nail Technician with a strong skill set in nail care and treatments.
Certification in Nail Technology or Beauty Therapy is highly preferred.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Ability to provide high-quality customer service and build lasting client relationships.
Must be able to travel to clients' homes in Dubai.
Valid UAE driving license is a plus, but not required.
Flexibility to work 6 days a week with 1 rotational day off.
A passion for beauty and a keen eye for detail.
 Benefits: 
Accommodation provided by the company.
1 day off per week on a rotational basis.
Opportunity to work in a dynamic, client-focused environment.
Exposure to a wide variety of clients and nail care requests.
Professional growth and the opportunity to showcase your skills in a home service setting.

Nail Technician

NICE ONE

<div>Niceone, a forefront leader in e-commerce innovation, is committed to delivering outstanding customer experiences throughout our digital marketplace journey. We are thrilled to introduce a new opportunity for early-career professionals to become a Tamheer Customer Care Coordinator. This position is perfect for individuals who are passionate about customer service excellence, effective communication, and continuous process improvement within a dynamic, expanding e-commerce company. Join Niceone and shape memorable interactions that advance our brand&rsquo;s commitment to customer satisfaction and operational excellence.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Customer Care Excellence, Issue Resolution, and Customer Experience</h2><ul>
<li>Customer Support: Respond promptly and professionally to customer inquiries through various channels including email, chat, and phone, ensuring a positive interaction every time.</li>
<li>Issue Resolution: Identify, investigate, and resolve customer concerns, order issues, or service requests by collaborating with internal departments such as logistics, sales, and product teams.</li>
<li>Service Quality Monitoring: Track and document customer feedback, escalation reasons, and recurring themes to contribute to ongoing service improvements and meet customer satisfaction goals.</li>
<li>Knowledgebase Maintenance: Assist in maintaining and updating the customer care knowledgebase and frequently asked questions to enhance first-contact resolution rates.</li>
<li>Process Compliance: Follow company customer care procedures and privacy guidelines to handle all customer data with integrity, confidentiality, and in compliance with relevant regulations.</li>
<li>Reporting: Prepare regular summaries of customer service metrics, trends, and improvement suggestions for team leads and management review.</li>
<li>Cross-functional Collaboration: Work closely with data entry, logistics, and marketing teams to ensure seamless communication and timely resolution of customer-related queries.</li>
<li>Continuous Improvement: Identify gaps in current service processes and actively suggest enhancements to increase quality, efficiency, and overall customer experience.</li>
</ul><h3 class="jobSectionHeader">Required Skills and Qualifications &ndash; Customer Service, Communication, and Problem Solving</h3><ul>
<li>Bachelor&rsquo;s degree or diploma in Business Administration, Communications, Marketing, or a related field.</li>
<li>Strong verbal and written communication skills in English; Arabic proficiency is an advantage.</li>
<li>Proven customer-centric mindset and a genuine interest in helping others solve their challenges.</li>
<li>Basic analytical ability to understand customer trends and provide actionable insights.</li>
<li>Organizational and multitasking abilities to manage competing priorities effectively in a high-volume environment.</li>
<li>Proficiency with Microsoft Office applications (including Excel, Outlook, and Word), and an ability to learn new customer care platforms quickly.</li>
<li>Attention to detail and commitment to upholding high standards of professionalism and process integrity.</li>
<li>Eligible for the Tamheer program as per Labor Laws in Saudi Arabia.</li>
</ul><h4 class="jobSectionHeader">Core Competencies &ndash; Successful Customer Care at Niceone</h4><ul>
<li>Empathy, patience, and active listening skills in customer interactions.</li>
<li>Adaptability and willingness to learn new digital tools and service techniques.</li>
<li>Problem-solving initiative and accountability in addressing issues.</li>
<li>Reliability, punctuality, and consistency in meeting performance goals.</li>
<li>Collaboration and respect for diversity and inclusivity in every professional relationship.</li>
<li>Open-mindedness to feedback and dedication to continuous personal and team growth.</li>
</ul><h5 class="jobSectionHeader">What Niceone Offers &ndash; Develop Your Customer Care Career</h5><ul>
<li>A collaborative and inclusive workplace dedicated to your personal and professional development.</li>
<li>Hands-on experience and mentorship from experienced professionals in customer service, operations, and e-commerce management.</li>
<li>Exposure to the latest technologies and best practices in digital customer experience.</li>
<li>Opportunities for full-time employment based on your performance and demonstrated potential.</li>
<li>Flexible work arrangements to promote balance, wellness, and productivity.</li>
</ul><h6 class="jobSectionHeader">How to Apply &ndash; Start Your Tamheer Journey with Customer Care at Niceone</h6>
If you are ready to deliver exceptional customer experiences and help grow one of the most innovative e-commerce companies, we invite you to apply for the Tamheer Customer Care Coordinator role at Niceone. We strongly encourage candidates of all genders, backgrounds, and experiences to submit their applications. Join us and be part of a supportive, equitable environment that values your contributions and empowers you to thrive. Take the next step in your career by applying to Niceone today!</div>

Tamheer Customer Care Coordinator

One Imperium

We are seeking a skilled and customer-focused Spa Therapist (Nail &amp; Hair Technician) to join our team. The ideal candidate will be responsible for delivering a wide range of beauty and spa treatments, with a specialization in nail care (manicure, pedicure, nail art, extensions) and hair services (cutting, styling, treatments). The role requires excellent technical expertise, strong interpersonal skills, and a commitment to providing an exceptional client experience.Key Responsibilities:<ul><li>Provide professional nail services including manicures, pedicures, gel polish, nail extensions, and nail art.</li><li>Perform hair treatments such as cutting, blow-drying, styling, coloring, and hair care therapies.</li><li>Maintain a clean, organized, and hygienic work environment according to spa standards.</li><li>Advise clients on aftercare, suitable products, and treatment plans.</li><li>Ensure high levels of customer satisfaction through excellent service and client care.</li><li>Promote spa services and retail products to enhance customer experience.</li><li>Stay updated with the latest beauty and wellness trends, techniques, and tools.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience as a Nail Technician, Hair Stylist, or Spa Therapist.</li><li>Certification or diploma in cosmetology, hairdressing, or related field.</li><li>Knowledge of nail artistry, hair treatments, and modern styling techniques.</li><li>Strong communication and customer service skills.</li><li>Professional appearance and positive attitude.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul>Preferred Experience:<ul><li>Previous work in luxury spas, salons, or hospitality settings.</li></ul>Job Type: Full-time

Female Spa Therapist (Nail & Hair Technician)

Search 10000+ Customer care professional jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 customer care professional jobs NEAR_ME

Customer Care Professional

Customer Service Professional

Customer Service Professional

New Accounts Analyst

Nail Technician

Tamheer Customer Care Coordinator

Female Spa Therapist (Nail & Hair Technician)