customer care representative

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

HRPSP - Your Strategic HR Partner

Hiring: Customer Care RepresentativeSalary: 65,000 PKR Location: Islamabad Timings: 1:00 PM to 9:00 PM (Rotational Shifts)Position: Customer Care RepresentativeWe are looking for a professional, confident, and customer-focused individual to join our team as a Customer Care Representative. If you have experience in customer service or HR operations, this is a great opportunity to grow your career!Key Responsibilities:<ul><li>Handle inbound calls as part of the Frontline HR Helpline Desk.</li><li>Respond to and resolve employee queries from across Pakistan.</li><li>Maintain a polite, professional, and empathetic communication tone in Urdu and English.</li><li>Log and track employee concerns with accuracy.</li><li>Provide timely support and escalate cases when necessary.</li></ul>Requirements:<ul><li>Mandatory experience in Customer Service, HR Operations, or Call Center Support.</li><li>Strong communication skills in English &amp; Urdu.</li><li>Ability to multitask, stay calm under pressure, and deliver quality service.</li></ul>Job Type: Full-timePay: Rs65,000.00 per monthWork Location: In person

ASK Development

Position: Customer Care Representative Timings: 1:00 PM to 9:00 PM (Rotational Shifts) Job Responsibilities:<ul><li>Handle incoming calls as part of the Frontline HR Helpline Desk.</li><li>Address and resolve employee queries from all over Pakistan.</li><li>Maintain a professional and courteous communication tone in both Urdu and English.</li><li>Ensure accurate logging, tracking, and follow-up of employee concerns.</li><li>Provide timely support and escalate cases when required.</li></ul>Requirements:<ul><li>Prior experience in customer service, HR operations, or call center support is mandatory.</li><li>Strong communication skills in English and Urdu.</li><li>Ability to multitask, remain calm under pressure, and deliver quality service.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer care : 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Call for Services

Job DescriptionWe are seeking a dynamic and results-driven International Sales Representative for our Propane Division.Key Responsibilities<ul><li>Manage inbound and outbound calls to address customer inquiries, complaints, and service requests.</li><li>Provide customers with accurate information about after-sales services and maintenance schedules.</li><li>Coordinate with the technical and sales teams to resolve client issues promptly.</li><li>Record and update all customer interactions in the CRM system with attention to detail.</li><li>Conduct follow-ups to ensure customer satisfaction and long-term retention</li></ul>Requirements<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Previous experience in customer service or call centers (preferred but not mandatory).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to multitask, stay organized, and manage workload efficiently.</li></ul>What We Offer<ul><li>Competitive salary: Rs. 30,000 &ndash; Rs. 50,000 per month.</li><li>A supportive and professional workplace environment.</li><li>Opportunities for career growth and skill development.</li><li>A chance to work closely with technical experts.</li></ul>Work Location: Johar Town, LahoreJob Type: Full-Time (Monday to Friday, 7 PM &ndash; 4 AM)Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

CUSTOMER CARE REPRESENTATIVE

FedEx

<div><div>We have an exciting opportunity for you to join our team of Customer Care Representatives. 
 
Who we are: 
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day and this is just part of our story. We&rsquo;ve made logistics and warehousing into a science. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. 
 
What you will be doing: 
<ul><li>Joining our frontline team to be the first point of contact for our customers</li><li>Providing accurate information and guidance to our customers via voice, chat, or email</li><li>Advising our customers on how to use FedEx services and tools</li><li>Helping customers resolve service-related issues</li><li>Identifying new opportunities to grow business with our customers</li><li>Working together with other teams at FedEx to make every customer experience outstanding</li></ul> 

What do you bring with you:</div>
&bull; Bachelor's degree in a relevant field is required.<ul><li>Computer literacy and ability to easily navigate between different screens and systems</li><li>Excellent communication skills both English and Turkish</li><li>Positive attitude and problem-solving mindset to find the best solution for the customer</li><li>Confidence, empathy, and friendliness to offer excellent experience to our customers</li><li>Flexibility in adapting to dynamic business environment</li><li>A desire to work in an international, fast-paced team</li></ul> 

What do we offer: 
<ul><li>Attractive compensation package</li><li>Training to get you started and on-the-job learning opportunities</li><li>Extensive learning resources to further develop your skills and knowledge, including online language courses</li><li>Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)</li><li>Employee Assistance Program for you and your family in difficult life situations</li><li>Employee reduced-rate shipping</li><li>Great career opportunities</li><li>FedEx is one of the worlds most admired companies and trusted brands year after year</li></ul> 
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx. 
 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Wadi Degla Developments

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Handle customer complaints, issues, and requests effectively and promptly according to company guidelines and policies.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to customer complaints, issues, and inquiries promptly and professionally, ensuring effective resolution or escalation to the manager when necessary.
 </li>
 <li>
 Communicate with customers via phone, email, online chat, or in-person to provide accurate information about products, services, and updates.
 </li>
 <li>
 Maintain accurate records of customer interactions, inquiries, complaints, and feedback, ensuring follow-through on all actions.
 </li>
 <li>
 Coordinate with departments to gather and share relevant updates about projects and units with customers.
 </li>
 <li>
 Handle inquiries related to project updates, construction progress, and unit delivery timelines.
 </li>
 <li>
 Regularly update customer databases and collect feedback to improve the customer experience.
 </li>
 <li>
 Arrange and coordinate customer visits with the relevant departments.
 </li>
 <li>
 Prepare detailed reports on customer interactions and submit them to the manager.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirments:
 
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in a relevant field.
 
 
 
 Experience:
 
 1-3 years in a customer service or similar role.
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Exceptional communication and problem-solving skills.
 </li>
 <li>
 Strong customer service and relationship management abilities.
 </li>
 <li>
 Knowledge of customer service practices and the ability to learn quickly.
 </li>
 <li>
 Proficiency in Microsoft Office applications.
 </li>
 <li>
 Good command of English and Arabic (spoken and written).
 </li>
 </ul>
 
 
</div>

Pacific Office Automation

<div>Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we&rsquo;ve expanded to 30+ branches across 11 western states&mdash;including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking an entry-level Customer Care Representative/Dispatcher for our office in Seattle, WA. Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills.
Essential Job Duties
<ul><li>Answer incoming support calls</li>
<li>Create support tickets on behalf of customers</li>
<li>Identify and escalate issues to Helpdesk</li>
<li>Document all call information according to standard operating procedures</li>
<li>Use basic computer applications</li>
<li>Communicate with customers, technicians, and salespeople</li>
<li>Schedule service calls</li>
<li>Meet monthly service goals</li>
<li>Recognize, document, and alert the management team of trends in customer calls</li>
<li>Route calls to appropriate resources</li>
</ul>
Qualifications
<ul><li>No experience necessary- will train the right candidate!</li>
<li>Experience using IT ticketing support systems.</li>
<li>Experience using Unified Communications for business solutions (Call Handling)</li>
<li>Strong phone and verbal communication skills along with active listening</li>
<li>Proven ability to multi-task and work in fast-paced environments</li>
<li>High attention to detail and strong organizational skills</li>
<li>Experience with Microsoft Word and Excel</li>
<li>Bi-lingual is a plus</li>
</ul>
Benefits
<ul><li>$21-24/HR</li>
<li>Advancement and growth into leadership roles</li>
<li>Team-player environment</li>
<li>Medical/Dental/Vision/Life insurance plans</li>
<li>Matched 401k</li>
<li>PTO, Vacation, Sick Leave</li>
<li>FSA/HSA programs</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees&rsquo; differences because we know that diversity makes us stronger.
#LI-Onsite</div>

Customer Care Representative/Dispatcher

Search 10000+ Customer care representative jobs near you this December. New roles added regularly across leading industries. Apply today.

10000 customer care representative jobs NEAR_ME

Customer Care Representative

Customer Care Representative

Customer Care Representative

CUSTOMER CARE REPRESENTATIVE

Customer Care Representative

Customer Care Representative

Customer Care Representative/Dispatcher