customer care representative

Standard Process

<div><h3 class="jobSectionHeader">Join a Company That&rsquo;s Changing Lives&mdash;Including Yours!</h3>

Customer Care Representative 
Hybrid/Onsite: Palmyra, WI | Hours: 9:30 am - 6:00 pm, Monday - Friday

Training will be conducted onsite in Palmyra, WI. After the training period there is an opportunity to move to a hybrid schedule.

For more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. 
Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. We value compassion, accountability, respect, and excellence. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.

We&rsquo;re currently seeking a Customer Care Representative who is passionate about helping others and delivering exceptional service. If you're solution-oriented, detail-driven, and thrive in a collaborative environment, we&rsquo;d love to meet you!
<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>

As a member of our Customer Care team, you&rsquo;ll be the helpful and knowledgeable point of contact for customers and potential customers. In this role, you will:
<ul>
<li>Receive and process product and literature orders by phone and email
</li>
<li>Refer patients to Health Care Professionals within our network
</li>
<li>Answer basic product information questions and assist with website navigation
</li>
<li>Resolve customer issues including shipping delays, order errors, and missing packages
</li>
<li>Maintain accurate customer account records
</li>
<li>Support sales and marketing initiatives through product and literature promotions
</li>
<li>Transfer calls to internal teams or field sales representatives as needed
</li>
<li>Conduct follow-up calls to ensure customer satisfaction
</li>
<li>Collaborate with internal departments to provide seamless service
</li>
</ul><h3 class="jobSectionHeader">What You Bring</h3>

Education and Experience
<ul>
<li>High school diploma or GED required
</li>
<li>At least one year of customer service experience preferred
</li>
<li>Call center experience is a plus
</li>
<li>Proficiency in Microsoft Outlook and Word
</li>
<li>Experience with ERP systems is beneficial
</li>
</ul>Skills and Attributes
<ul>
<li>Active listening and strong problem-solving abilities
</li>
<li>Excellent multitasking and organizational skills
</li>
<li>Proficient typing skills, including 10-key
</li>
<li>Clear and professional communication skills, both written and verbal
</li>
<li>Positive attitude and strong interpersonal skills
</li>
<li>Ability to manage sensitive customer interactions with tact and professionalism
</li>
<li>Reliability and punctuality in a team-based setting
</li>
</ul><h3 class="jobSectionHeader">What Makes This Opportunity Unique</h3>

At Standard Process, we do more than sell supplements&mdash;we help people live healthier, more vibrant lives. We&rsquo;re proud to offer a workplace where your contributions are valued, your growth is supported, and your voice matters. Whether working remotely or onsite, you&rsquo;ll be part of a team that&rsquo;s passionate about excellence and grounded in purpose.
<h3 class="jobSectionHeader">
Benefits That Go Beyond the Basics</h3>

At Standard Process, we don&rsquo;t just offer jobs&mdash;we offer careers rooted in well-being, purpose, and community. As a proud Top Workplace, we&rsquo;ve built a benefits package designed to support the whole you&mdash;at work, at home, and everywhere in between.

Here&rsquo;s a peek at what you can look forward to:
<ul>
<li>Competitive Pay &ndash; Including a robust salary and annual performance bonus
</li>
<li>Comprehensive Health Coverage &ndash; Medical, dental, vision, and even pet insurance
</li>
<li>Future-Ready Finances &ndash; 401(k) with company match and a generous profit-sharing plan
</li>
<li>On-Site Childcare &ndash; With a highly accredited curriculum (yes, your kids will love it too)
</li>
<li>Wellness That Works &ndash; Our award-winning wellness program includes:
<ul>
<li>24/7 on-site fitness center
</li>
<li>Daily fitness classes and a personal trainer
</li>
<li>On-site chiropractic and massage care
</li>
<li>On-site life coach
</li>
<li>Whole food caf&eacute; to fuel your day
</li>
<li>$450 monthly supplement allowance
</li>
</ul></li><li>Time to Recharge &ndash; Generous paid time off and holidays
</li>
<li>Keep Growing &ndash; Educational assistance to support your goals
</li>
<li>Have Fun With Us &ndash; Company outings, celebrations, and team events
</li>
</ul>We believe when our employees thrive, everything else does too. Come see how rewarding work can truly be.

Apply today and become part of the Standard Process family!
<h6 class="jobSectionHeader">
Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.</h6></div>

Customer Care Representative

Assurant

<div><div><div>Job Description
</div></div><div><div><div><div><div><div><div><div><div>Customer Care Representative
Location: Remote | Job Type: Full-Time
 
Schedule: Shifts may include evenings and weekends
 
Compensation: Competitive pay + shift differentials for nights/weekends
Why Join Us?
At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.
What Sets Us Apart:
<ul><li>Benefits from Day One &ndash; Medical, dental, vision, and more
</li><li>Paid Time Off &ndash; Including holidays
</li><li>Career Growth &ndash; Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
</li><li>Comprehensive Training &ndash; Paid virtual training to set you up for success
</li></ul>What You&rsquo;ll Do:
<ul><li>Handle inbound customer calls and/or e-mails with empathy and professionalism
</li><li>Resolve issues, answer questions, and provide proactive solutions
</li><li>Document interactions and follow up as needed
</li><li>Participate in special projects and adapt to evolving priorities
</li><li>Deliver a WOW experience on every call&mdash;customers should hear your smile!
</li></ul>Note: This role does not involve cold calling, sales, or contract upgrades.
What We&rsquo;re Looking For:
<ul><li>Minimum Requirements:
<ul><li>High school diploma or GED
</li><li>Customer service experience (call center, insurance, or banking preferred)
</li><li>Strong communication, listening, and problem-solving skills
</li><li>Ability to multitask using technology in a fast-paced environment
</li><li>Reliable high-speed internet (25 Mbps down / 6 Mbps up)
</li><li>Quiet, distraction-free home office setup
</li></ul></li><li>Preferred Qualifications:
<ul><li>2+ years of customer service experience
</li><li>Prior remote work experience
</li></ul></li></ul>Work Environment:
<ul><li>Full-time, 40 hours/week
</li><li>Shifts may vary and include weekends and holidays
</li><li>Must be available to work as late as 9 PM EST
</li><li>Periodic shift bids determine schedules based on business needs
</li></ul>Ready to Make a Difference?
If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we&rsquo;d love to hear from you! 
</div></div></div></div></div></div></div></div></div> 
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World 
Connect with us. Bring us your best work and your brightest ideas. And we&rsquo;ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What&rsquo;s the culture like at Assurant? 
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America&rsquo;s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview 
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world&rsquo;s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement 
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert 
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.</div>

Insight Global

<div>
 
 
 Title:
 
 Customer Care Representative
 
 
 Base Range: $18/hr - $21/hr
 
 
 
 Duration:
 
 2-month contract
 
 
 
 Start Date:
 
 05/04/2026
 
 
 
 End Date:
 
 06/26/2026
 
 
 
 Remote Flex: NO - On site 5 days/week
 
 
 
 
 Hours:
 
 8:00am-9:30am start time (30-minute staggered start times) through 4pm-6pm (staggering end times based on start time). Each consultant will work 40 hours / week.
 
 
 
 Weekend Shift
 
 : Saturday 9am-1pm, and each contractor will work 2-3 Saturdays throughout the project's duration. If you are working a weekend/Saturday shift, you will work Monday - Thursday 9-hour days, will have Friday off, and will work the 4-hour shift on Saturday to get your full 40 hours.
 
 
 
 
 
 
 Must-Haves:
 
 
 <ul>
 <li>
 High school diploma or GED
 </li>
 <li>
 1+ year of customer support/customer service experience
 </li>
 <li>
 Strong reliability and dependability &mdash; on-time attendance and consistency are critical
 </li>
 <li>
 Comfortable working in a fast-paced, high-volume call environment
 </li>
 <li>
 Ability to remain calm and professional with unhappy or frustrated callers
 </li>
 <li>
 Willingness to follow process, including asking required verification questions
 </li>
 <li>
 Basic typing skills with the ability to multitask across systems while on calls
 </li>
 <li>
 Comfortable working at a computer for the full shift
 </li>
 <li>
 Experience with call center tools, online systems, or virtual learning environments is a plus
 </li>
 <li>
 Positive attitude and willingness to learn during training
 </li>
 </ul>
 
 
 
 
 
 Plusses:
 
 
 <ul>
 <li>
 Inbound/outbound call center experience
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound customer calls related to the First Savings Bank integration into First Merchants Bank
 </li>
 <li>
 Assist customers with new debit card activation, online banking setup and login support and the navigation of &ldquo;new-to-them&rdquo; banking products and services
 </li>
 <li>
 Follow defined scripts and required call steps to ensure compliance and consistency
 </li>
 <li>
 Fully verify customer identities and ask required security questions, even when customers are resistant
 </li>
 <li>
 Document all calls accurately using internal systems and call logs
 </li>
 <li>
 Identify listening cues for potential suggestive selling or service opportunities
 </li>
 <li>
 Maintain awareness of call queues and service levels while managing call flow
 </li>
 <li>
 Meet established Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards
 </li>
 <li>
 Ability to work across multiple systems, screens, pages, and tabs simultaneously
 </li>
 <li>
 Microsoft Teams and Microsoft Office applications used regularly
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Expectations
 
 
 <ul>
 <li>
 Sedentary role &mdash; primarily seated at a computer throughout the day
 </li>
 <li>
 Noisy call center environment with continuous phone activity
 </li>
 <li>
 Not a social or &ldquo;out-and-about&rdquo; role; focused, desk-based work
 </li>
 <li>
 Call volume is expected to be steady, with real-time visibility into calls waiting in queue
 </li>
 <li>
 Performance is tracked through workforce management and quality monitoring tools
 </li>
 </ul>
 
 
 
 
 
 Training
 
 
 <ul>
 <li>
 Training is required and attendance is mandatory
 </li>
 <li>
 Representatives will be trained on systems, scripts, required call steps, and customer scenarios related to the integration
 </li>
 </ul>
 
 
 
 
 
 Compensation:
 
 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
 
</div>

BLICK Art Materials

<div>Your Role...:
<div>
The Customer Care Representative will be expected to answer inbound customer phone calls and process inquieries via mail, fax, or Internet in a fast-paced call center. Currently, we are hiring Part-time (20 to 30 hours per week) for this role. 
 
Responsibilities:</div><ul><li>
Conduct customer interactions in a friendly, courteous, and professional manner.</li><li>
Analyze customer needs and provide accurate information regarding pricing, delays, and product details.</li><li>
Key orders quickly and accurately while maintaining attention to detail.</li><li>
Perform basic mathematical calculations during order entry.</li><li>
Route calls to other departments to ensure exceptional customer service.</li><li>
Troubleshoot customer issues related to online ordering, tracking, order accuracy or account access.</li><li>
Identify recurring issues and escalate trends to leadership.</li><li>
Maintain accurate customer records in CRM systems.</li><li>
Meet or exceed performance metrics such as call quality, handle time, and customer satisfaction.</li><li>
Protect customer privacy by following all data security and confidentiality guidelines.</li><li>
Participate in ongoing coaching and training to maintain high service standards.</li><li>
Adapt quickly to changes in procedures, systems, and product offerings.</li><li>
Upsell additional merchandise when appropriate.</li><li>
Follow all company policies and procedures as outlined in the Employee Guidebook.</li><li>
Consistent attendance and punctuality to support team scheduling.</li><li>
Flexibility to work extended hours during peak seasons or promotional periods. 
</li><li>
Perform additional duties as assigned.</li><li>
Able to work every other weekend both Saturday and Sunday.</li><li>
Able to work weekdays in our Galesburg, IL office. Once trained, weekend hours will be worked from home.</li></ul><div>
General Skills &amp; Competencies:</div><ul><li>
Strong organizational, listening, and decision making skills.</li><li>
Excellent written and verbal communication abilities.</li><li>
Ability to multitask while maintaining accuracy and professionalism.</li><li>
Proficiency with keyboarding and 10 key number pad.</li><li>
Ability to work effectively with team members, especially during peak order and shipping periods.</li><li>
High attention to detail when entering orders or updating customer accounts.</li><li>
Ability to de escalate challenging interactions using empathy and problem solving.</li><li>
Comfortable working in a metrics driven environment.</li><li>
Strong time management skills to balance calls, documentation, and follow up tasks.</li><li>
Ability to learn new software quickly and navigate multiple systems during live call.</li><li>
Ability to work independently while staying engaged and productive.</li></ul><div>
Technical Requirements:</div><ul><li>
Reliable high speed internet connection suitable for remote voice communication.</li><li>
Ability to work with dual monitors and multitask across several applications.</li><li>
Familiarity with email, chat, and ticketing systems used in customer support.</li><li>
Comfort using headsets, softphones, and VoIP tools for inbound and outbound calls.</li><li>
Maintaining a quiet, distraction free workspace suitable for professional customer interactions.</li></ul><div>
Education:</div><ul><li>
High school diploma or GED or currently pursuing either.</li></ul><div>
Pay Rate:</div><div>
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.</div> 
<ul><li>
$17.00 + Incentives 
</li><li>
Any hours worked 6 pm or later on Monday through Friday will pay $1 extra per hour; any hours worked on Saturdays and/or Sundays will pay $1 extra per hour.</li></ul><div>
Part-Time Benefits Include:</div><ul><li>
401K &amp; Profit Sharing Plan</li><li>
Incentive Bonus Plans</li><li>
Paid Time Off</li><li>
Employee Discount</li></ul>
Who we are...:
<div>
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.</div>
Our Mission...:
<div>
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.</div></div>

Casella Waste Systems, Inc.

<div><div>The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.</div><div></div><div> 
Hiring Range: $21.00-$22.00 per hour, plus incentive pay and ample opportunities for advancement with our career paths program. 
</div> 
<ul><li>Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services.</li><li>
Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.</li><li>
Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed.</li><li>
Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability.</li><li>
Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers.</li><li>
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>
Engages with customers to assess needs and makes sales recommendations for products or services that may better suit identified customer needs.</li><li>
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.</li></ul><div>
Career Path Definitions &amp; Distinctions</div><div>
Level I: 0-2 years of progressively complex experience in the customer service field. Demonstrated knowledge and competence in Casella&rsquo;s business products and services as well as in customer service and client relationship management. Able to effectively manage call volume and understand proprietary software systems. Works within team to support Division sales representatives and provide excellent customer support. Capable of solving increasingly complex problems and offering solutions that engage and retain customer base.</div><div>
Level II: 1-3 years of progressively complex experience in the customer service and client relationship management field. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella&rsquo;s business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications as needed. Adept at resolving most escalations and handling a high volume of calls.</div><div>
Senior Level: 2-4+ years of progressively complex experience in the customer service and client relationship management field. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Thoroughly understands the variety and complexity of Casella&rsquo;s business operations and is able to apply a variety of customer service, CRM, and sales concepts, principles and applications to generate and retain business sales. Independently resolves escalations. Skillfully manages a high volume of calls. Capable of taking on special projects or assignments.</div><div> 
The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. An advanced degree, relevant sale certifications, prior sales experience and experience or interest in environmental and/or sustainability field are preferred.</div><div></div><div> 
Outstanding relationship management skills, excellent listening communication and problem solving skills, the ability to identify and develop sales opportunities are required. Demonstrated proficiency with Microsoft Office, typing proficient and a working knowledge of Microsoft Dynamic for CRM or similar software systems and related software are expected.</div></div>

Nasreworld BPO Solution

Genezone International Marketing SolutionAre you a confident, motivated, and career-driven individual ready to step into a rewarding role? Genezone International Marketing Solution is looking for Call Center Agents to join our dynamic team for a U.S.-based campaign.Whether you&rsquo;re a recent graduate or someone seeking a new opportunity in a supportive work environment, we invite you to grow with us!What You'll Be Doing:* Provide excellent customer service through phone interactions.* Respond to inquiries and professionally handle complaints.* Accurately record customer information and call details.* Identify customer needs and offer helpful solutions.* Maintain a courteous and solution-focused approach.What We&rsquo;re Looking For:* Basic English communication skills.* A positive, professional attitude and responsible work ethic.* Comfortable using computers and basic software.* Willingness to learn quickly and adapt to processes.* Punctuality and dedication are highly valued.Work Schedule (Evening Shift):*6PM TO 12AM EVENING* On-site position at our Gulshan-e-Iqbal office.What We Offer:* Friendly and supportive environment.* Full training provided &ndash; no prior experience needed!* A chance to work with an international marketing team.* Opportunities for promotion and career growth.Join Genozone International Marketing Solution and take the next step toward building a successful, fulfilling career!Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Mashwara Consultancy Private Limited

We&rsquo;re Hiring Call Operators!Are you confident, well-spoken, and ready to grow your career? Join our dynamic team as a Call Operator and become the voice of our company!Position: Call Operator Location: Rawalpindi 6th Road Shift: Morning 8am -8pmEligiblity : Well conversent in Urdu both male and femaleResponsibilities:<ul><li>Handle inbound &amp; outbound calls professionally</li><li>Provide accurate information to customers</li><li>Maintain call records and follow-ups</li><li>Deliver excellent customer service</li></ul>Requirements:<ul><li>Good communication skills (Urdu)</li><li>Basic computer knowledge</li><li>Fresh &amp; experienced candidates can apply</li><li>Positive attitude and teamwork</li></ul>What We Offer:<ul><li>Competitive salary + incentives +Bonus</li><li>Friendly work environment</li><li>Career growth opportunities</li><li>Training provided</li></ul>Apply Now! Call at this number or Send your CV at whats app : Contact: 03180538662 , 03155772005Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

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