customer care representative

World Travel Holdings

<div>Overview:
<div><b>
Customer Care Representative</b></div><div>
Location: Remote (U.S.)</div><div></div><div><b><br>
About the Role</b></div><div>
Help customers, solve problems, and work from home.<br>
If you enjoy helping people and want a stable remote role with benefits, we&rsquo;d love to hear from you.
</div><div>World Travel Holdings is hiring friendly Customer Care Representatives who can handle inbound service and reservation calls, resolve requests efficiently, and create positive, remarkable experiences with our guests - all while working from home.</div><div><b><br>
About the Company</b></div><div>
World Travel Holdings is the nation&rsquo;s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people‑focused culture with a strong commitment to employee engagement and remote work. Learn more: WorldTravelHoldings.com</div>
Responsibilities:
<div><b>
Key Responsibilities</b></div><ul><li>
Handle inbound service and reservation calls with professionalism and care</li><li>
Resolve customer requests efficiently, aiming for <b>one‑call resolution</b> whenever possible</li><li>
Process changes to existing reservations accurately and in a timely manner</li><li>
Use internal tools and resources to independently assist customers</li><li>
Navigate multiple systems while chatting, emailing, and speaking with customers</li><li>
Remain responsive and available during scheduled work hours</li><li>
Meet or exceed performance, quality, and productivity goals</li><li>
Participate in team meetings and continuous training to stay informed and educated.</li></ul>
Qualifications:
<div><b>
Qualifications</b></div><ul><li><b>
Schedule Adherence:</b> Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs.
</li></ul><ul><li><b>Service-Oriented:</b> Ability to consistently deliver exceptional customer service by resolving issues efficiently, aiming for one-call resolution, and maintaining a high level of attention to detail.</li><li><b>
Tech Savvy: </b>Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office.</li><li><b>
Communication:</b> Ability to communicate through all mediums (verbal, listening, written) and confidence to make outbound, follow-up calls to customers.</li><li><b>
Receptive:</b> Open to receive coaching feedback through regular meetings and apply learnings.</li><li><b>
Dexterity</b>: Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift.</li><li><b>
Work From Home:</b> Self-motivated and adaptable to succeed in a structured virtual call center with reliable cable or fiber optic internet (at least 5.0 Mbps upload / 10 Mbps download)/</li><li><b>
Workspace</b>: Must have a private, distraction-free workspace where you can focus. To avoid overlap, your home office must be in a different residence from any other current remote employee.</li></ul><div></div><div><b><br>
Work Schedule &amp; Travel</b></div><ul><li><b>
6-week training schedule:</b> Monday-Friday, 10am-7pm EST.</li><li><b>
1</b><b>st</b><b> schedule post-training:</b> You&rsquo;ll be assigned a schedule based on business needs, lasting several weeks until the next shift bid. Shifts may fall between 11:00 AM&ndash;11:30 PM EST, Sunday through Saturday, and include weekends, holidays, and non-consecutive days off.</li><li><b>
Shift-Bid scheduling:</b> Schedules change quarterly based on shift-bid rankings and vary between 6:00 AM&ndash;2:00 AM EST, Sunday&ndash;Saturday. Schedules include weekends, holidays and non-consecutive days off.</li></ul><div></div><p><b><br>
Compensation and Benefits</b></p><p><b>
Pay Rate:</b> $15/hour plus bi‑weekly incentives
</p><p><i>Benefits Overview:</i></p><ul><li>
Comprehensive medical, dental, and vision coverage</li><li>
Company-paid life and disability insurance</li><li>
401(k) with discretionary company match</li><li>
Paid time off and holidays</li><li>
Travel discounts and employee perks</li><li>
Employee Assistance Program (EAP)</li><li>
Professional development and learning opportunities</li></ul><p><b>
EEO Statement</b></p><p>
World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.</p></div><p></p>

Customer Care Representative

Arketa

<div>
 Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond in-person classes. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses&mdash;whether online, in-person, or both.
 <br/>
 <br/>
 With Arketa, users can easily manage schedules, accept bookings and payments, build on-demand video libraries, host retreats, and run marketing campaigns via text and email. We also offer fully branded apps and websites, so studios can deliver a seamless, professional experience across every customer touchpoint.
 <br/>
 <br/>
 We&rsquo;ve raised $15M in Series A funding and are growing quickly. It&rsquo;s a unique moment to join us&mdash;we&rsquo;re building a category-defining company in a fast-moving space, and we&rsquo;re looking for teammates who are excited to help shape the future of wellness.
 <br/>
 <br/>
 What we're looking for
 <br/>
 <br/>
 Lovers of fitness and advocates for wellness businesses wanted! Our Customer Experience team is the first line of support for the studios, gyms, and wellness providers who run their business on Arketa. We answer their questions, solve real operational problems, and represent the voice of our Partners internally to shape the product. If you love building relationships, making people smile, and increasing access to wellness around the world, we want to meet you. Bonus points if you've already used Arketa (or a comparable platform) inside a wellness business yourself.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Customer Support Advocate, you'll act as the single point of contact for our Partners on inbound support inquiries, owning each interaction from first message to resolution. You'll guide Partners through Arketa's features, move quickly to creatively solve problems, and act as their internal advocate to influence our product decisions and roadmap. You'll address real operational problems for real wellness businesses &mdash; schedule issues, payment questions, migration blockers, integration hiccups &mdash; and deliver an exceptional experience that builds trust and loyalty to Arketa.
 <br/>
 <br/>
 This is a fast-paced, high-volume support environment. You'll work across chat, email, and Zoom each day and manage multiple conversations in parallel.
 <br/>
 <br/>
 You will work remotely but be expected to support local studios on an as needed basis in Austin, TX.
 <br/>
 <br/>
 Here's what you'll do day-to-day
 <br/>
 <br/>
 <ul>
  <li>
   Own each Partner interaction start to finish across chat, email, and scheduled Zoom calls &mdash; building trust, rapport, and partnership along the way.
  </li>
  <li>
   Show up for your shift and your Partners. You'll work scheduled hours and stay available and engaged with the queue during that time. The pace is steady, the volume is real, and your Partners are counting on you being there when they reach out.
  </li>
  <li>
   Own the resolution, not just the response. You're accountable for solving the Partner's problem the first time wherever possible &mdash; not just replying quickly. That means digging into the actual issue, confirming the fix landed, and closing the loop so the Partner doesn't have to come back for the same thing twice.
  </li>
  <li>
   Think creatively, pivot fast, operate in ambiguity, and collaborate strategically across stakeholders. You'll problem-solve across the full surface area of the Arketa product, working with Product, Engineering, Onboarding, and Migrations to unblock Partners on issues that don't have a clean playbook yet.
  </li>
  <li>
   Unlock the full power of Arketa for every Partner. Solve real operational problems, customize solutions to the way their business actually runs, and turn Partners into our biggest fans through expertise, empathy, and follow-through.
  </li>
  <li>
   Become and stay an Arketa expert. Continuously learn new features, leverage AI-assisted internal tools to accelerate your research and drafting, and own the accuracy and Arketa voice of every response that goes out under your name.
  </li>
  <li>
   Advocate for our Partners internally. Bring insights and industry feedback back to Product, Engineering, and CX leadership to improve features and prevent repeat contacts.
   <br/>
   <br/>
  </li>
 </ul>
 Here's what we're looking for
 <br/>
 <br/>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;2 years of experience in a Customer Support, contact-center, or customer-facing operations role &mdash; ideally in a high-volume environment with published SLA and CSAT targets.
  </li>
  <li>
   Impeccable written communication. You can explain complex things clearly, warmly, and concisely in chat and email.
  </li>
  <li>
   Proven ability to balance inbound chats, scheduled calls, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively.
  </li>
  <li>
   Great judgment and the ability to problem-solve on your feet, always keeping the Partner experience in mind.
  </li>
  <li>
   Ability to identify opportunities for process improvement that contribute to a first-class Partner experience.
  </li>
  <li>
   Team player. We're in this together. You'll play an integral part in helping the team hit its goals.
  </li>
  <li>
   Organized, self-sufficient, and a go-getter. Able to go above and beyond what's expected of you.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You've worked behind the desk of a wellness business (yoga, pilates, bootcamp, or similar) and have used industry software like MBO, Arketa, or an equivalent.
  </li>
  <li>
   Experience with Intercom, Slack, Notion, and Google Suite. If not, the ability to learn new tools fast.
  </li>
  <li>
   Comfort using AI-assisted tools to accelerate your work.
  </li>
  <li>
   Four-year post-secondary education / Bachelor's degree.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary
  </li>
  <li>
   Stock Options
  </li>
  <li>
   Comprehensive Medical, Vision and Dental Insurance (for U.S.-based employees)
  </li>
  <li>
   Unlimited PTO
  </li>
  <li>
   Wellness Reimbursement
  </li>
  <li>
   Ownership and Opportunity for Advancement
   <br/>
   <br/>
  </li>
 </ul>
 For this role, the estimated annual base salary range is $45,000&ndash;$50,000, depending on experience and qualifications. We believe in compensating fairly and transparently, and we&rsquo;re happy to provide more detail during the interview process.
 <br/>
 <br/>
 Arketa is an equal opportunity employer and is committed to diversity in its workforce. We actively encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We believe that a diverse and inclusive workplace fosters innovation and creativity, and we welcome candidates who share our values of respect, collaboration, and excellence.
 <br/>
 <br/>
 Compensation Range: $45K - $50K
 <br/>
 <br/>
</div>


MTM Health

<p></p><div><div><div><h1 class="jobSectionHeader"><b>Join Our Team at MTM Health!</b></h1><p>
At <b>MTM Health</b>, it&rsquo;s more than just a ride&mdash;it&rsquo;s personal. We believe every passenger deserves personalized attention and exceptional care, and we&rsquo;re looking for passionate, driven individuals to help us deliver on that promise.</p><p></p><p>
As part of our growing team, your work will have a <b>direct impact on the communities we serve</b>, helping to remove barriers to care and improve lives. Our culture is built on <b>innovation, collaboration, and growth</b>, giving you the opportunity to shape the future of our industry.</p><p></p><p><b>
Why MTM Health?</b></p><ul><li><p>
Make a meaningful difference every day.</p></li><li><p>
Join a team that values your ideas and contributions.</p></li><li><p>
Be part of a company that exceeds <b>NCQA standards</b> for customer service.</p></li><li><p>
Enjoy a supportive environment with multilingual services available <b>24/7, 365 days a year</b>.</p></li></ul><p></p><p>
If you&rsquo;re ready to transform lives and grow your career, <b>apply today</b> and join us as we break down community barriers&mdash;together!</p></div></div><p></p><div><p><b>
Position Title:</b> Customer Care Representative</p><p><b>
Location: </b>700 Silverado Ranch Blvd, #170 Las Vegas, NV 89183</p><p><b>
Hourly Rate: </b>$17.00</p><p></p><p><b>
What Will Your Job Look Like?</b></p><p>
The <b>Customer Care Representative</b> is the frontline representative and image of MTM Health. The <b>Customer Care Representative</b> will handle a variety of tasks which will increase in complexity as the Customer Care Representative&rsquo;s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.</p><p></p><p><b>
All you need for the Customer Care Representative role is:</b></p><ul><li><p>
Must be able to work on-site at our Las Vegas location listed above</p></li><li><p>
1 year of Call Center experience</p></li><li><p>
6 months Customer Service experience</p></li><li><p>
Basic typing/computer experience with excellent navigational skills</p></li></ul><p></p><p><b>
Your Potential. Our Mission.
</b></p><p>At MTM Health, you&rsquo;re not just part of a team&mdash;you&rsquo;re at the heart of a movement to remove community barriers nationwide. We&rsquo;re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.</p><p>
We don&rsquo;t talk about a better workplace &ndash; we make it happen.</p><p></p><p><b>
Benefits without Barriers</b></p><p>
To show appreciation for our staff&rsquo;s hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.</p><ul><li><p>
Health, Dental and Vision Insurance</p></li><li><p>
Life and Disability Insurance</p></li><li><p>
401(k) Retirement Plan with Company Match</p></li><li><p>
FSA and HSA Savings Plans</p></li><li><p>
Wellness Program with Incentives</p></li><li><p>
Voluntary &amp; Ancillary Plans</p></li></ul><p></p><p><b>
Additional Perks</b></p><ul><li><p>
Pay on Demand</p></li><li><p>
Paid Time Off and Holiday Pay</p></li><li><p>
Birthday Holiday</p></li><li><p>
Maternity/Paternity Leave</p></li><li><p>
Continuing Education Reimbursement Program</p></li><li><p>
MTM Perks Discount Program</p></li><li><p>
Career Development Programs</p></li></ul><p></p><div><div><p><b>
MTM Health is Proud to be an Equal Opportunity Employer</b></p></div></div><div><div><p>
MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.</p></div></div></div></div><p></p>

Customer Care Representative - Las Vegas (On-Site)

Farmers Insurance Group

<div></div><div><div><div><p><b>We are Farmers &ndash; where ambition meets opportunity.</b></p><br>
<p></p>
<p>
At Farmers, we&rsquo;re not just known for unforgettable jingle &ndash; we&rsquo;re a team with a passion for purpose and making a real difference in people&rsquo;s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn&rsquo;t just a goal &ndash; it&rsquo;s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.</p><br>
<p></p>
<p>
Join an award-winning, equal opportunity employer, where you&rsquo;ll find more than a job &ndash; you&rsquo;ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.</p><br>
<p></p>
<p>
Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let&rsquo;s build something incredible together!</p><br>
<p></p>
<p>
Workplace: Remote ( #LI-Remote )</p>
</div>
</div><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.<br>
<br>
We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role!<br>
<br>
In this role you will:</p>
<ul>
<li>Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.</li>
<li>Communicate with customers and agents via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2>
</div><div><ul><li>Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits.</li>
<li>Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system.</li>
<li>Escalate unresolved issues requiring advanced support for further resolution.</li>
<li>Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current.</li>
<li>Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership.</li>
<li>Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs.</li>
<li>Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Actions</b></h2>
</div><div><div><b>
Start Date:</b></div>
<ul>
<li>Tuesday, August 18, 2026</li></ul><br>
<div></div>
<div><b>
Onboarding Week (Week 1):</b></div>
<ul>
<li>9:30 AM &ndash; 6:00 PM CT</li>
<li>8:30 AM &ndash; 5:00 PM MT</li></ul><br>
<div></div>
<div><b>
Training and Post Training Shift (Week 2 &amp; Beyond):</b></div>
<ul>
<li>Monday through Friday<br>
10:30 AM &ndash; 7:00 PM CT<br>
9:30 AM &ndash; 6:00 PM MT</li></ul><br>
<div></div>
<div><b>
Department Operating Hours:</b></div>
<ul>
<li>Monday&ndash;Friday: 6:45 AM &ndash; 7:15 PM CT</li>
<li>Monday&ndash;Friday: 5:45 AM &ndash; 6:15 PM MT</li></ul><br>
<div></div>
<div>
The department has both shift bids (which are mandatory to participate in) and slot bids (which are voluntary). These are times when your schedule could change and are held periodically throughout the year, based on attrition and business need. You may be asked to participate in a shift bid as early as 6 months post training.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Environment</b></h2>
</div><div><p>
This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.</p>
<p>
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Education Requirements</b></h2>
</div><div><ul><li>High School Diploma or equivalent required.</li></ul><br>
<div></div>
<ul>
<li><b>Active Producer/Agent Property &amp; Casualty (P&amp;C) license required for this role.</b><br>
Note: Adjuster, Personal Lines-only, and Life &amp; Health licenses do <b>not </b>meet this requirement.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Requirements</b></h2>
</div><div><ul><li>Minimum of 1-3 years customer service.
<ul><li>1 year of experience in call center environment or related field preferred.</li>
<li>Experience providing customer support within a high-volume, complex environment preferred.</li>
</ul></li><li>Strong technical aptitude:
<ul><li>Intermediate computer skills with ability to navigate multiple systems simultaneously.</li>
<li>Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity.</li>
<li>Experience with Microsoft Office suite of tools preferred.</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Special Skill Requirement</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Additional Qualification</b></h2>
</div></div></div><div></div><p><b>
Benefits</b></p>
<ul>
<li>Farmers offers a competitive salary commensurate with experience, qualifications and location</li>
<li>Bonus Opportunity (based on Company and Individual Performance)</li>
<li>401(k)</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Life Insurance</li>
<li>Paid Time Off</li>
<li>Paid Parental Leave</li>
<li>Tuition Assistance</li><br>
</ul>
<p>Job Location(s): VIRTUAL</p>
<p>
Workplace: VIRTUAL</p>
<p>
Salary Grade: Grade 30</p>
<p>
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.</p></div><p></p>

LICENSED Customer Care Representative (P&C License REQUIRED)

American Power and Gas

<div><p><b>Job Title: Call Center Representative</b></p><p><br>
<b>
Position Type:</b> Full-Time, Entry-Level, Mid-Level, Experienced</p>
<p><b>
Salary:</b> $1,500 - $2,000 per week (Base + Commission)</p>
<p><b>
Schedule:</b> Monday &ndash; Friday, 8:30 am - 5:00 pm (No weekends!)</p>
<p>
This is an onsite position only.</p>
<p>
</p><p><b>Benefits:</b></p>
<ul>
<li><b>On-site paid training</b> and <b>ongoing career development</b> to set you up for success.</li>
<li><b>Health</b>, <b>dental</b>, <b>vision </b>and<b> life insurance</b>.</li>
<li><b>Paid time off</b> and <b>paid holidays</b>.</li>
<li><b>Weekly pay</b></li>
<li><b>Guaranteed base salary</b> plus commission.</li>
<li>No weekends are required. Enjoy your free time with <b>weekday </b>work only!</li>
<li><b>Company events</b> and <b>community outreach</b> opportunities.</li>
</ul>
<p></p><p><b>Join Our Team at American Power &amp; Gas &ndash; A Leading Provider of Green Energy Solutions!</b></p>
<p>
Are you looking to build a rewarding career in <b>sales</b> and <b>customer service</b>? American Power &amp; Gas is expanding and hiring motivated <b>Call Center Representatives</b> to join our dynamic team! With over 43,000 satisfied customers and 25 years in business, we provide <b>green energy solutions</b> to both <b>residential</b> and <b>commercial</b> customers. This is an exciting <b>onsite</b> position that offers <b>paid training</b>, <b>career growth</b>, and a <b>fun team environment</b>.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Leads completely provided, engage with <b>residential</b> and <b>small commercial customers</b> to offer energy solutions over the phone in a <b>call center</b> environment.</li>
<li>Provide <b>exceptional customer service</b> by addressing customer needs, answering questions, and guiding them through the process.</li>
<li>Work in a fast-paced <b>call center</b> setting with an emphasis on <b>inside sales</b> and building customer relationships.</li>
<li>Participate in <b>telemarketing</b> efforts, generating leads and promoting <b>green energy</b> services.</li>
<li>Collaborate with a supportive team, receiving <b>ongoing coaching</b> to improve your <b>customer care</b> and sales skills.</li>
</ul>
<p></p><p><b>Requirements:</b></p>
<ul>
<li>No prior <b>sales</b> or <b>telemarketing</b> experience required&mdash;<b>entry-level</b>, <b>mid-level</b>, and <b>experienced</b> candidates are encouraged to apply.</li>
<li>Excellent verbal communication and strong listening skills to engage customers effectively.</li>
<li>Enjoy working in a team-oriented <b>call center</b> environment and handling a high volume of calls.</li>
<li>Motivated to improve your life and career while providing excellent <b>customer service</b> and care.</li>
<li>Open to feedback and able to thrive in a fast-paced, evolving workplace.</li>
</ul>
<p>At American Power &amp; Gas, even if you have no prior <b>sales</b> experience, we offer full training and continuous support to help you grow as a <b>call center representative</b>. Many of our top performers started from scratch, and we provide the tools you need to succeed in this <b>inside sales</b> career. If you're looking for a <b>customer service</b>-driven sales position, where customers are already using the product (electricity), then this is the career for you!</p>
<p><b>
Ready to take the next step in your career?</b></p><p><br>
Apply now to become a <b>Call Center Representative</b> with American Power &amp; Gas and start shaping your future with us! We look forward to meeting motivated individuals ready to make a difference.</p>
<p><b>
Schedule your interview today by calling (813) 820-0464.</b></p><br>
<p>
For more information, visit our website: https://careers.americanpowerandgas.com</p>
<p><b>
Join our career community on Facebook:</b> https://www.facebook.com/apgcareer/</p><br>
<p>
Bonus points if you have worked in these industries before but not required, such as, <b>call center representative</b>, <b>telemarketing</b>, <b>call center</b>, <b>inside sales</b>, <b>customer care</b>, <b>account manager, account manager, territory manager, client representative, customer care representative, phone representative, support representative, telephone representative, customer experience representative, telephone csr, call center agent, csr, call center agent </b>and <b>customer service</b>.</p></div>

Call Center + Base Salary + Paid Training + Onsite

Shentel

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com.
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Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!
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We offer a great work environment and competitive total compensation package that includes:
<br><ul>
<li>Base hourly pay rate + uncapped commission</li>
<li>World class 401(k) – up to 8% company contribution</li>
<li>Medical, dental, vision, and life insurance with company subsidies</li>
<li>Up to 3 weeks of PTO and up to 9 paid holidays</li>
</ul>
<b>You worked hard for the following:</b><br>
<ul>
<li>Your reputation as a successful sales professional who meets and exceeds sales goals</li>
<li>Your high school diploma or equivalent</li>
<li>One year of customer service or call center experience</li>
</ul>
It’s time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
<br>What are you waiting for? Come join Shentel’s Customer Care Team!
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Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
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If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.
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For technical issues with the website, please contact employment@emp.shentel.com.
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EEO is the Law and Pay Transparency

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