customer care specialist

Hands of Hope Physical Therapy and Wellness

<p>Join Our Team! Customer Care Specialist &ndash; Head Office, Egypt.</p><p>Are you a people person who loves helping others? Do you thrive in a fast-paced, goal-driven environment? Hands of Hope Physical Therapy is hiring Customer Care Specialists at our Head Office in Egypt to be the friendly voice that supports our patients every day!</p><p>What You&rsquo;ll Do:</p><p>-Schedule and manage appointments with accuracy and care.</p><p>-Follow up on voicemails and ensure no patient is left behind.</p><p>-Support retention initiatives and daily operations.</p><p>What We&rsquo;re Looking For:</p><p>-Fluent in English with excellent communication skills.</p><p>-1+ year in customer service, telesales, or related roles.</p><p>-Willing to work U.S. business hours.</p><p>Why Join Us:</p><p>-Competitive salary + performance bonuses.</p><p>-Career growth &amp; skill development.</p><p>-Supportive, dynamic, and collaborative culture.</p><p>Apply today and Make a difference with every call!</p><p>Job Type: Full-time</p><p>Pay: E&pound;13,000.00 - E&pound;18,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable working in an onsite setting?</li><li>What are your salary expectations for this role?</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

Customer Care Specialist

Sitters Child Care Services

<p>We are seeking a dynamic and results-oriented <b>Customer Care Service </b>to join our team.</p><p><b>Responsibilities:</b></p><ul><li>Manage large amounts of incoming phone calls.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Meet personal/customer service team sales targets and call handling quotas.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li></ul><p><b>Requirements and Skills:</b></p><ul><li>Proven customer support experience or experience as a Client Service Representative.</li><li>Track record of over-achieving quota.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED3,000.00 per month</p>

Kuehne+Nagel

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>The Customer Care Specialist is part of our Customer Care Location team, who are responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensuring that our Operational Care Centers (OCC&rsquo;s) have all of the necessary information to be able to execute on our customer behalf.</p><p>
The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>Proactively advise and consult Customers to ensure satisfaction.</li><li>
Monitoring Customer Shipments to provide proactive updates to customers and to solve problems in anticipation of customer complaints.</li><li>
Inclusion and transfer of customer requirements into the KN systems.</li><li>
Creating, refining, and reviewing reports as needed, including performance analysis.</li><li>
Exchange knowledge with the sales and account management teams.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Degree in logistics, supply chain or a similar discipline</li><li>
Minimum 2 years experience in a freight forwarding with a focus on Air Logistics</li><li>
Excellent analytical, organizational and problem solving skills</li><li>
Excellent communication with fluency in English language</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.</p></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div></div><div></div>

Customer Care Specialist, Air Logistics

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div><div><p>You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.</p><p>
You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features.</p></div></div><div><div><div><b>
How you create impact</b></div>
</div><div><ul><li>To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).</li><li>
To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + pro-actively advising + consulting to ensure customer satisfaction.</li><li>
To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.</li><li>
To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.</li><li>
To qualify + enter customer orders into the operational execution process.</li><li>
To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.</li><li>
To document, resolve, analyze all complaints + then identify, share + eliminate root causes.</li><li>
To create, review + refine customer reports.</li><li>
To ensure delivery against all financial targets + strategic objectives.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Minimum 3&ndash;5 years of experience in sea freight/export logistics.</li><li>
Exposure to customer service and customer-facing roles</li><li>
Strong knowledge of international shipping regulations, INCOTERMS, and export compliance.</li><li>
Familiarity with shipping documents such as Bill of Lading, Commercial Invoice, Packing List, and Certificate of Origin.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong problem-solving ability with a customer-centric mindset.</li><li>
Ability to work under pressure and manage multiple shipments simultaneously.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:</p><ul><li>
Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>
People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>
Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>
Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>
Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>
Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div>
<div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>margaret.anthony@kuehne-nagel.com</p></div></div>

Sea Logistics Customer Care Specialist (Export)

<div><div><div><div><b>It's more than a job</b></div></div><p>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><div><div><div><div>
&lrm;</div>
</div></div><div></div><div><div><div><b>How you create impact</b></div>
</div><div><ul><li>Deliver frontline customer support by providing timely information, handling inquiries, and responding effectively to complaints and feedback.</li><li>
Utilize strong forwarding and market knowledge to ensure customers are satisfied with our products, services, and features.</li><li>
Drive customer engagement, satisfaction, retention, and reactivation in close collaboration with Field Sales and the Operational Care Center (OCC).</li><li>
Build and strengthen operational relationships with customer contacts through daily interactions, care visits, and proactive advisory support.</li><li>
Qualify customer inquiries, prepare quotations within approved pricing guidelines, and follow up to secure successful conversions.</li><li>
Support smooth customer onboarding by ensuring all requirements are accurately captured and transferred into KN systems.</li><li>
Partner with Finance and the Revenue Care Center (RCC) to review credit limits and address any business-related challenges.</li><li>
Document, resolve, and analyze all customer complaints and feedback, identifying root causes and driving preventive actions.</li><li>
Create, maintain, and refine customer reports to support transparency and performance tracking.</li><li>
Contribute to achieving financial targets and strategic business objectives.</li></ul></div></div><div><div><div><b>
What we would like you to bring</b></div>
</div><div><ul><li>Minimum 4&ndash;5 years of hands-on experience in Air Freight Export operations (required).</li><li>
Strong understanding of forwarding processes, market dynamics, and customer service best practices.</li><li>
Proven ability to manage customer inquiries, resolve issues, and maintain high satisfaction levels.</li><li>
Solid communication, stakeholder management, and relationship-building skills.</li><li>
Ability to interpret customer requirements and translate them into accurate operational instructions.</li><li>
Experience preparing quotations, following pricing guidelines, and supporting successful conversion.</li><li>
Strong problem-solving skills with the ability to analyze complaints, identify root causes, and drive solutions.</li><li>
Proficient in using logistics systems, customer platforms, and reporting tools.</li><li>
Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.</li></ul></div></div><div><div><div><b>
What's in it for you</b></div>
</div><div><p>As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.</p></div></div></div><div><div><b>
Who we are</b></div></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p></div>
<div><p>Contact
 </p><p>Kuehne+Nagel Recruitment Team
 </p><p>-</p></div></div>

Air Logistics Customer Care Specialist (Chennai)

Fast Fit

<div><div><b>We are Hiring..!!</b></div><div></div><div><br>
Looking for a <b>Sales Specialist (Call Center) &ndash; </b>to join our team.</div><div></div><div><b><br>
About Us:</b></div><div><br>
Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.</div><div></div><div><br>
Key Skills:<br>
</div><ul><li>
The ideal candidate is driven, persuasive, and motivated.<br>
</li><li>
To achieve sales targets while delivering excellent customer service.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Strong phone contact handling skills and active listening.<br>
</li><li>
Ability to multitask, prioritize and manage time effectively.<br>
</li>
Contribute to a positive work environment by interacting politely and professionally.<br>
<li>
</li></ul><div>
At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.</div><div></div><div><br>
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
1 Year experience<br>
</li><li>
A bachelor's degree is preferred.<br>
</li><li>
Dedicated and passionate about assisting customers.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Ability to work in a fast-paced environment.<br>
</li><li>
Polished and professional demeanor.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div></div><div><br>
<ul><li>
5 working days<br>
</li><li>
High commissions<br>
</li><li>
Competitive salaries, benefits, and incentives.<br>
</li><li>
Comprehensive health coverage.<br>
</li><li>
Exceptional work environment.<br>
</li><li>
Specialized training.<br>
</li><li>
Career growth opportunities.<br>
</li><li>
Opportunities on a global level.<br>
</li><li>
30 days of paid annual leave.</li></ul></div></div><div></div>

Customer Care - Sales Specialist - New

Mars

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Job Description:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Job Purpose</b></p><p>
Act as the single point of contact for all logistics matters across selected North Africa and Levant distributors. The role is accountable for delivering best-in-class service to IDBU markets by monitoring and improving logistics KPIs, representing markets in S&amp;OE/S&amp;OP and activity forums, and proactively optimizing end-to-end pipeline performance. The jobholder partners closely with Demand Planning, Sales, Supply Planning, Finance, and Distributor teams to drive operational excellence and continuous improvement.</p><p></p><p><b>
Key Accountabilities</b></p><p><b>
Cross-Functional Collaboration &amp; Market Representation</b></p><ul><li><p>
Act as Logistics SPOC for IDBU markets in ATGs and cascade required actions</p></li><li><p>
Collaborate closely with activity management and demand planning teams</p></li><li><p>
Partner with Finance to ensure accurate and timely period closing</p></li><li><p>
Work with Sales to strengthen collaboration with trade customers on service improvement initiatives</p></li><li><p>
Support QID in market recalls or traceability requirements</p></li></ul><p><b>
Customer Service &amp; Order Management</b></p><ul><li><p>
Measure and continuously enhance SAMBC (service as measured by customer) to drive superior customer experience</p></li><li><p>
Establish and maintain distributor SLAs and standardized ways of working</p></li><li><p>
Govern right-first-time and timely issuance of shipping and clearing documentation by origin source units in compliance with source and destination regulations</p></li><li><p>
Monitor goods-in-transit (GIT) status and perform periodic reconciliation of GIT and distributor system stocks</p></li><li><p>
Support distributors to enable smooth inbound/outbound operations, accurate stock booking, FEFO compliance, and expiry management</p></li><li><p>
Coordinate physical stock counts and destruction of expiries where applicable</p></li><li><p>
Provide regular shipment status updates and manage customer inquiries in collaboration with cross-functional teams</p></li><li><p>
Ensure dispatch age to trade aligns with agreed freshness targets</p></li></ul><p><b>
Activities &amp; Promotions</b></p><ul><li><p>
Own logistics planning and execution for commercial activities and promotions</p></li><li><p>
Collaborate with activity and demand teams to finalize supply plans</p></li><li><p>
Ensure on-time product availability and escalate supply risks early with mitigation plans</p></li></ul><p><b>
Inventory &amp; Freshness Management</b></p><ul><li><p>
Lead proactive age and freshness management processes to optimize inventory health and minimize waste</p></li></ul><p><b>
Distributor Capability Development</b></p><ul><li><p>
Partner with distributor supply chain teams to enhance logistics capabilities and implement collaborative improvement initiatives</p></li><li><p>
Support continuous improvement projects with key trade customers when required</p></li><li><p>
Lead SPM initiatives to improve case-fill performance to trade</p></li></ul><p><b>
Financial Accountability &amp; Value Optimization</b></p><ul><li><p>
Be accountable for minimizing non-quality costs and identifying value leadership opportunities for cost reduction and service improvement</p></li><li><p>
Ensure sound financial reflection and governance within the conversion budget</p></li></ul><p><b>
Continuous Improvement &amp; Planning</b></p><ul><li><p>
Conduct regular pipeline reviews to optimize stock cover and working capital</p></li><li><p>
Represent market planning in business and supply development projects and own related deliverables</p></li></ul><p><b>
Job Specifications</b>
</p><p><b>Education &amp; Professional Qualification</b></p><ul><li>
A planning professional with an Engineering or economics degree or Masters in a relevant field such as supply chain management, planning or business management</li><li>
Certification in APICS, IBF or other supply chain specific programs also preferred</li></ul><p><b>
Knowledge/Experience</b></p><ul><li>
Strong technical and functional skills (~3 years in supply chain &ndash; supply planning experience required)</li><li>
SAP (ATLAS) expertise is preferred</li><li>
Fluent English Language Skills (verbal and written)</li><li>
Proficient knowledge of Microsoft office (Excel, PowerPoint, Word)</li><li>
Problem solving capabilities</li><li>
Team player</li></ul><p></p><p>
#LI-LY1</p></div><p></p>

IDBU Customer Care & Logistics Specialist

Search 10000+ Customer care specialist jobs near you this February. New roles added regularly across leading industries. Apply today.

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