customer care specialist

Andvaris

<div>Start Date: 01/05/2026 
 
Pay: $16.00 
Job Overview:
A Customer Care Specialist is crucial because you are our organization's and clients' voices. You are highly valued as our customer's primary point of contact and care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener and problem solver, and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution. 
Schedule and Shift:<ul><li>
Four weeks of training - Monday - Friday: 8:00 AM - 5:00 PM</li><li>
8-hour shift: Monday - Saturday</li><li>
Shifts will be provided after training</li><li>
Overtime Available</li><li>
Remote - WFH</li></ul> 
Primary Job Responsibilities:<ul><li>
Research and resolve loan-level inquiries in hazard insurance, mortgage banking, and property loss. to handle inbound calls from our customers</li><li>
This role requires listening to our customers' concerns and showing empathy while resolving their issues.</li><li>
Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them, and use your expertise to help them proactively avoid future challenges.</li><li>
You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.</li><li>
A robust paid training environment enables you to learn the business, systems, policies, and, most importantly, how to effectively engage and resolve customer challenges. Training will combine classroom, online, and side-by-side observations.</li></ul> 
Qualification:<ul><li>
Strong attention to detail.</li><li>
Love talking to people and having the ability to WOW customers on every call.</li><li>
Excellent verbal, written, and listening skills.</li><li>
Relentless drive to own the customer's problem and resolve it.</li><li>
Ability to adapt well to change.</li><li>
Ability to work well in a fast-paced work environment.</li><li>
Ability to think outside the box to resolve problems.</li><li>
Ability to multitask using technology, including call handling, loan level review, and call documentation.</li><li>
A minimum high school diploma or GED and one year of work experience are required.</li><li>
A college degree with 0-1 year of work experience is preferred.</li><li>
A minimum of 6 months of experience in a call center.</li></ul> 
Benefits:<ul><li>
Health, Dental, and Vision</li><li>
401K</li></ul></div>

Customer Care Specialist

B&S Group

<div>Company Description 
This is B&amp;S
B&amp;S exists to make premium consumer goods available to everyone, anywhere. We believe that getting access to consumer products that bring joy and comfort into everyday lives, should be easy around the globe.
Are you curious about who we are as an employer and our thoughts on diversity and inclusion? Click here to find more information! 
Job Description 
We are looking for a Customer Care Specialist to provide exceptional support to both customers and the Sales team. This role ensures smooth order processing, addresses customer inquiries, maintains accurate records, and facilitates timely logistics and fulfillment. The position contributes to enhancing customer satisfaction and operational efficiency.
Key Responsibilities<ul><li>
Assist the Sales department with relevant tasks and responsibilities to ensure smooth operations.</li><li>
Stay updated on the B&amp;S ERP system by attending regular training and refresher sessions.</li><li>
Process new orders and returns accurately and efficiently according to company procedures ensuring accuracy and efficiency.</li><li>
Act as the first point of contact for customers, providing professional and courteous assistance.</li><li>
Address customer inquiries, concerns, and feedback in a prompt and effective manner, ensuring a positive outcome for each interaction.</li><li>
Keep accurate records of customer interactions, transactions, and communications.</li><li>
Work closely with cross-functional teams, escalating complex issues, when necessary, to ensure timely resolution and effective communication.</li><li>
Provide operations and logistics expertise in the Fulfillment.</li><li>
Ability to excel in a fast-paced environment while managing multiple tasks simultaneously.</li><li>
Ensure that shipping and export documents are completed and sent on time. Provide additional support to the Customer Care team in processing orders and ensuring all necessary documentation is provided until the customer receives their shipment.</li></ul>
Key Deliverables<ul><li>
Timely Order Processing: Ensure all new orders and returns are processed accurately and within the required timeframes.</li><li>
Customer Satisfaction: Maintain high levels of customer satisfaction by addressing inquiries and resolving issues efficiently and professionally.</li><li>
Accurate Documentation: Ensure that shipping, export, and customer-related documentation are completed and delivered on time without errors.</li><li>
ERP System Compliance: Achieve proficiency in the B&amp;S ERP system, ensuring accurate and timely data entry with minimal discrepancies.</li><li>
Cross-Department Collaboration: Successfully collaborate with the Sales, Supplier Order Mgt., Logistics, and Customer Care teams to resolve complex issues in a timely manner.</li><li>
Record Management: Maintain thorough and accurate records of all customer interactions, orders, and feedback to facilitate smooth operations.</li><li>
Logistics Support: Provide consistent support to the logistics team to ensure efficient fulfillment and timely delivery of products to customers.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in business administration, business management, or a related field.</li><li>
Demonstratable experience in sales support administration or similar is a must.</li><li>
Excellent written and verbal communication skills, as well as customer service skills.</li><li>
Proficiency in using Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools.</li><li>
Flexibility and adaptability to handle changes in order priorities, logistics, and customer needs.</li></ul> 

Additional Information 
We offer you<ul><li>
Competitive salary fitting with your experience, along with discretionary annual performance-based bonus</li><li>
Company sponsored visa along with health insurance</li><li>
Leave benefits as per UAE labour law</li><li>
Annual return air-ticket to your home country</li><li>
Opportunity for professional growth and development</li><li>
Dynamic and collaborative work environment</li><li>
Being a part of leading International trading company with global presence</li></ul></div>

WeR2

Company DescriptionWe are a ride-hailing company similar to Uber, we are looking to expand into QatarRole DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities include managing customer interactions via phone, email, or in-person, providing support, addressing concerns promptly, and delivering high-quality customer service to ensure a positive experience.Qualifications<ul><li>Knowledge and experience in Customer Service, Customer Support, and ensuring Customer Experience</li><li>Effective skills in promoting Customer Satisfaction and handling inquiries efficiently</li><li>Strong communication skills and ability to handle customer concerns with professionalism</li><li>Problem-solving abilities and a focus on delivering excellent service</li><li>Team player with adaptability and the ability to work well under pressure</li><li>Proficiency in using customer service software and tools is an advantage</li><li>Fluency in multiple languages would be beneficial</li><li>Experience in a similar role and understanding of the local market in Qatar is preferred</li></ul>Job Types: Full-time, Part-timePay: Up to QAR3,000.00 per month

TDCX

Enable your future
 At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX
 
Attractive remuneration and great perks
 
Comprehensive medical, insurance, and social security coverage
 
World-class workspaces
 
Engaging activities and recognition programs
 
Strong learning and development plans for your career growth
 
Positive work culture that enables your future
 
Easy-to-access location with direct public transport links
 
Flexible working arrangements
 
Coaching and mentoring from experts in your field
 
Join a global company, winner of hundreds of industry awards
 What is your mission?
 
Responsible for daily customer relations to support client’s vision of providing
 unparalleled world-class customer service support current and future consumers
 across the shopping and ownership journey.
 
Acquire product knowledge to enhance the ability to understand customer needs
 across different products and regions and apply the most effective response and
 solution to the case.
 
Act as a brand ambassador as your customer-facing role is crucial in supporting
 our client’s values and mission.
 
Provide an outstanding service while interacting with customers, answering, and
 resolving complex volumes of pre-sale inquiries and post-sale support inquiries
 via phone, email, chat and social channels. This may include assisting
 customers that may have mechanical or electrical failure, by sending services to
 help the customer in their time of need.
 
Take ownership of customers’ inquiries and issues by following through
 effectively and efficiently to ensure timely resolution as per set KPIs and SLAs.
 
Prioritize and escalate our customers' feedback and feature requests to the
 relevant internal teams.
 
You will also manage lead generation, delegation and follow-up of leads to
 ensure that they are being utilized effectively.
 
Any other duties and responsibilities that may be assigned to you by the
 management from time to time, within your category of employment in the
 organization and for the effective implementation, maintenance, and continual
 improvement of the Quality Management System of TDCX.
 Who are we looking for?
 
Minimum 1 year of experience in call center operations within the automotive industry is highly valuable.
 
Advanced English skills and native skills in Turkish
 
High emotional maturity and passion for customer
 experience
 
Curious listener & learner, respectful for others and team
 player attitude
 
Action-oriented, results-focused, able to work
 independently and able to handle diverse situations
 
Able to adapt and respond to different types of
 characters, as you will need to be tolerant, exhibit
 empathy and be patient
 
Effective communication skills on both technical and
 non-technical topics to customers and team members.
 
About TDCX
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

Enable your future
 At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX
 
Attractive remuneration and great perks
 
Comprehensive medical, insurance, and social security coverage
 
World-class workspaces
 
Engaging activities and recognition programs
 
Strong learning and development plans for your career growth
 
Positive work culture that enables your future
 
Easy-to-access location with direct public transport links
 
Flexible working arrangements
 
Coaching and mentoring from experts in your field
 
Join a global company, winner of hundreds of industry awards
 What is your mission?
 
Responsible for daily customer relations to support client’s vision of providing
 unparalleled world-class customer service support current and future consumers
 across the shopping and ownership journey.
 
Acquire product knowledge to enhance the ability to understand customer needs
 across different products and regions and apply the most effective response and
 solution to the case.
 
Act as a brand ambassador as your customer-facing role is crucial in supporting
 our client’s values and mission.
 
Provide an outstanding service while interacting with customers, answering, and
 resolving complex volumes of pre-sale inquiries and post-sale support inquiries
 via phone, email, chat and social channels. This may include assisting
 customers that may have mechanical or electrical failure, by sending services to
 help the customer in their time of need.
 
Take ownership of customers’ inquiries and issues by following through
 effectively and efficiently to ensure timely resolution as per set KPIs and SLAs.
 
Prioritize and escalate our customers' feedback and feature requests to the
 relevant internal teams.
 
You will also manage lead generation, delegation and follow-up of leads to
 ensure that they are being utilized effectively.
 
Any other duties and responsibilities that may be assigned to you by the
 management from time to time, within your category of employment in the
 organization and for the effective implementation, maintenance, and continual
 improvement of the Quality Management System of TDCX.
 Who are we looking for?
 
Minimum 1 year of experience in a similar role
 
Advanced English skills and native skills in Turkish
 
High emotional maturity and passion for customer
 experience
 
Curious listener & learner, respectful for others and team
 player attitude
 
Action-oriented, results-focused, able to work
 independently and able to handle diverse situations
 
Able to adapt and respond to different types of
 characters, as you will need to be tolerant, exhibit
 empathy and be patient
 
Effective communication skills on both technical and
 non-technical topics to customers and team members.
 
Passion for people is important, passion for cars is a
 bonus
 About TDCX
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com .

L'Oréal

The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!
 
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Operations/Supply Chain Team!
 
WHAT YOU’LL DO
 
<ul>
<li>Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.</li>
<li>Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach</li>
<li>Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI’s, OSA, stock in trade etc.)</li>
<li>Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.</li>
<li>Identify customer needs and define related strategy with Customer Care Manager and sales team</li>
<li>Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution</li>
<li>Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.</li>
<li>Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment</li>
<li>Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions</li>
<li>Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service</li>
</ul>
DO YOU HAVE WHAT IT TAKES
 
<ul>
<li>University degree and excellent communication skills in English,</li>
<li>Minimum 1 years of experience in customer service and/or logistics,</li>
<li>Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level</li>
</ul>
WHAT COULD L’ORÉAL OFFER YOU
 
<ul>
<li>The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li>
<li>Work with some of the biggest brands and experts in the business, and the most passionate people</li>
<li>A diverse environment</li>
<li>Opportunity to be at the center of digital transformation</li>
<li>World class training and development</li>
</ul>
#WEARELOREAL

Customer Care Specialist, Operations

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
 
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!
 
 
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Operations/Supply Chain Team!
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
 </li>
 <li>
 Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
 </li>
 <li>
 Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
 </li>
 <li>
 Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
 </li>
 <li>
 Identify customer needs and define related strategy with Customer Care Manager and sales team
 </li>
 <li>
 Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
 </li>
 <li>
 Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
 </li>
 <li>
 Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
 </li>
 <li>
 Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
 </li>
 <li>
 Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
 
 
 </li>
 </ul>
 
 Do You Have What It Takes
 
 
 
 <ul>
 <li>
 University degree and excellent communication skills in English,
 </li>
 <li>
 Minimum 1 years of experience in customer service and/or logistics,
 </li>
 <li>
 Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
 
 
 </li>
 </ul>
 
 What Could L&rsquo;or&eacute;al Offer You
 
 
 
 <ul>
 <li>
 The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
 </li>
 <li>
 Work with some of the biggest brands and experts in the business, and the most passionate people
 </li>
 <li>
 A diverse environment
 </li>
 <li>
 Opportunity to be at the center of digital transformation
 </li>
 <li>
 World class training and development
 
 
 </li>
 </ul>
 
 #WEARELOREAL
 
</div>

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