customer consultant

NielsenIQ

<div>Job Description 
The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and Etilize solutions.
The Customer Integration function is a vital, client-facing component of NIQ Brandbank. It is responsible for managing the suite of solutions across both Brandbank and Etilize, including associated service levels. This function ensures the efficient ingestion and distribution of all relevant digital product content to meet the needs of our internal teams, stakeholders, customers, industry, and NIQ.
About the job
The core focus of the Customer Integration Consultant role is to become proficient in Brandbank services and systems, ensuring that internal and external customers can access the Brandbank data through APIs and extracts.
In this role you will be responsible for the 2nd line support of feeds to data consumers and internal users, consultancy with customers to support their implementations as well as the design and implementation of feeds. This role requires you to have a good blend of both customer &amp; technical skills as you will often be required to talk with both commercial &amp; technical contacts.
This is a technical role with elements of support and customer service to the internal Brandbank functions, ensuring that requests are processed efficiently to resolution or escalated to the relevant resolving team as well as project support that will enable the business to deliver services to a global market.
Responsibilities<ul><li>
Work with Commercial and Pre-Sales teams to understand customer requirements and document these.</li><li>
Configure feeds to the specifications detailed in the requirements document.</li><li>
Provide training and guidance to customer technical support teams on the use of the Brandbank APIs ensuring Brandbank best practice recommendations are followed.</li><li>
Assist with the gathering of technical requirements for non-standard flexible integrations and pass the requirements to the necessary development team.</li><li>
Provide alternative solutions where the standard APIs are not suitable.</li><li>
Provide 1st and 2nd line support for internal &amp; external customers.</li><li>
Effectively manage, prioritize and escalate support issues to the development team if applicable.</li><li>
Investigate and resolve issues within the given SLAs and escalate issues to the relevant departments where necessary.</li><li>
Develop a thorough understanding of every aspect of the Brandbank services and be proactive in staying up to date with new products and services.</li><li>
Identify improvements and gaps in the Brandbank services and build solid business cases for the development of such services.</li><li>
Compiling documentation for customers and internal staff including:<ul><li>
Technical and usage guides</li><li>
Policies and frameworks</li><li>
Knowledge transfer and basic training.</li><li>
Requirements gathering and identifying customer objectives.</li></ul></li><li>
End to end ownership of new integrations with our data consumers.</li><li>
Become involved with planned projects and bespoke software releases with a view to providing technical support for the new systems.</li><li>
Become proficient in both bespoke and core applications.</li><li>
Using the internal ticketing ITSM system, ensuring requests escalated to you are completed within the agreed SLA.</li><li>
Communicate notices to the rest of the business and external partners and customers, managing expectations and ensuring a good customer experience.</li></ul>
Key Competencies
Communication<ul><li>
Excellent command of written and spoken English.</li><li>
Excellent written and verbal communication skills, including building customer rapport.</li><li>
Ability to explain complex technical requirements to individuals with no technical experience.</li><li>
Polite and cheerful with a positive attitude towards work, and willing to put in the effort required to ensure the business reaches its goals.</li></ul>
Organization<ul><li>
Willingness to be flexible around working hours.</li><li>
Experience working within an ITIL aligned service desk.</li><li>
Ability to work under own initiative.</li><li>
Ability to manage your own time effectively.</li><li>
Ability to manage multiple projects concurrently.</li></ul>
Continuous Learning<ul><li>
Desire to learn and develop.</li><li>
Proactive in keeping up to date with new Brandbank products and services.</li></ul>
Analytical Ability<ul><li>
The ability to understand and dive into the detail of a solution, e.g. API definitions.</li><li>
The ability to quickly grasp a clear understanding of a customer&rsquo;s needs and translate them to a set of requirements and well-planned deliverables.</li><li>
Strong problem-solving skills.</li></ul> 

Qualifications 
<ul><li>
Good knowledge of JSON, XML or other complex data structures.</li><li>
Knowledge of SOAP and REST API technologies.</li><li>
Experience using online communication and productivity platforms (e.g., Microsoft Teams, Outlook, SharePoint).</li><li>
Experience of supporting proprietary applications within a commercial environment.</li><li>
Experience in configuring systems and understanding the implications of each setting.</li><li>
Working knowledge of Databases and SQL.</li><li>
Intermediate proficiency in Microsoft Excel (e.g., formulas, data organization, and basic analysis).</li><li>
Ability to understand backend process flows and implement configuration changes to align to the customer requirements.</li><li>
Experience of the .NET programming environment, as well as other Microsoft product environments.</li><li>
Knowledge of Ruby coding, or similar, or an understanding of conditional logic.</li></ul> 

Additional Information 
<ul><li>
You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out, or for which you will be trained.</li><li>
Relevant professional, ethical and health and safety standards apply to this role.</li><li>
To ensure that all above responsibilities are effective you may be required to provide out-of-hours support for our global user base (as per on call rota) as well as cover during holidays and other periods of absence.</li><li>
May require out-of-hours working, reasonable travel to customers and other NIQ offices (both domestic and international), therefore an active driving license and passport are desirable.</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Integration Consultant

SupportYourApp

<div>Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What you will do:<ul><li>
Deliver outstanding customer support via phone calls, chats, and emails;</li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul>
What you need to succeed in this role:
<ul><li>Excellent Hebrew and English skills (C1 for both spoken and written);</li><li>
At least 6 months of experience in a customer support role;</li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul>
Will be a great plus:
<ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul>
Benefits:
<ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully remotely;</li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

STCU

<div>Company Description 
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine&rsquo;s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members&rsquo; lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.<div>
STCU offers excellent benefits: 
<ul><li>Paid time off plus 11 paid holidays!</li><li>Medical, dental, vision and life insurance</li><li>Training and career development</li><li>Success sharing plan</li><li>401(k) matching contributions</li><li>Tuition reimbursement</li></ul></div>
An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits
Salary range: $21.64 - $30.30 per hour (Target range: $21.64 to $23.00 per hour) 
Job Description 
The Member Consultant creates unparalleled in-person experiences for existing and prospective consumer members that interface with STCU through our retail locations. By conducting interactive and collaborative interviews at new member origination, subsequent account maintenance and transactional requests, the Member Consultant will identify opportunities to expand existing relationships while positioning STCU as a first-choice market leader and the primary financial institution for the members they serve.
Core Job Requirements/Outcomes<ul><li>
Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCU&rsquo;s balancing standards and proper dual control.</li><li>
Originate and expand member relationships by conducting an in-depth and personalized review of the members financial position. This is achieved by interviewing and finding opportunities to recommend product and services that meet the members financial goals.</li><li>
Exceed service expectations by creating unparalleled member experiences and excellence with every interaction; taking ownership of issues and challenges, increasing member loyalty, and delivering on our Here for Good brand promise.</li></ul>
Other Essential Functions<ul><li>
Demonstrate competency and an in-depth knowledge of all consumer, fiduciary deposit products, services and systems and accounts types including checking, savings, CD's and IRA's and lending products to open and conduct required account maintenance.</li><li>
Meet or exceed monthly branch goals including the promotion of ancillary products and submitting partner referrals by showcasing the added benefits and impact to the member</li><li>
Build and maintain trust by confidently answering member questions and finding appropriate resolutions for a variety of complex or technical issues</li><li>
Engage in genuine and inquisitive conversation to identify best match products and services that fulfill unstated needs and deepen the member relationship</li><li>
Embody the principles of Everyday Personal Leadership in order to develop and maintain strong and productive working relationships at all levels of the organization.</li><li>
Position may also process cash transactions based on the needs of the location.</li></ul> 

Qualifications 
Education: High school diploma or equivalent required.
Job Experience: Minimum two years' experience as a Teller, new accounts or service representative in a financial institution required. Equivalent experience in a sales/service position in a retail establishment may be considered. Demonstrated proficiency at STCU in a similar role may also be considered.
Software Skills: Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.
Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.
Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.
Travel Demands: May be asked to travel to other STCU locations.
Other: Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations. 
Additional Information 
Ready to apply? Click on I'm interested!</div>

Member Consultant

Meritrust Credit Union

<div>We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.
When you join the Meritrust team, your benefits will include:<ul><li>
Comprehensive medical insurance plan</li><li>
Dental and vision insurance</li><li>
Generous paid-time-off</li><li>
12 paid holidays</li><li>
401(k) plan</li><li>
Wellness program</li><li>
Tuition assistance</li><li>
Employee loan discount</li><li>
Employee Assistance Program (EAP)</li><li>
Life and disability coverage</li></ul>
What sets working for Meritrust apart?<ul><li>
Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.</li><li>
Supportive and engaging work environment.</li><li>
A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.</li><li>
A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.</li><li>
Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you don&rsquo;t meet every one of our qualifications listed.</li></ul>
This is a full-time position working 40 hours a week, Monday-Friday 8:00am - 5:00pm.
The Member Consultant delivers an exceptional in-branch experience by building meaningful connections with members and understanding their unique financial needs. This role is responsible for processing transactions accurately, introducing and educating members on credit union products and services, fulfilling service requests, and seamlessly transitioning members to specialized representatives when appropriate. The Member Consultant plays a key role in identifying opportunities to simplify members&rsquo; financial lives and referring them to solutions that support their goals.
ESSENTIAL FUNCTIONS:<ul><li>
Establish new member relationships, open appropriate consumer and deposit accounts based on financial needs.</li><li>
Retain and build existing member relationships using a consultative approach. Advise members of relevant products and services.</li><li>
Provide account servicing and maintenance. Assist with problem resolution for members, in accordance with established procedures and regulations. For more complex transactions, transition member to remote service.</li><li>
Process transactions efficiently and accurately while using transaction detail to ascertain additional needs. Transaction processing time is used to determine if member needs are being met.</li><li>
Instruct members as appropriate on products/services to ensure maximum benefit, use and comfort.</li><li>
Ensure required documentation is completed thoroughly and accurately. Should a deficiency be identified later, follow up quickly with member to resolve.</li><li>
Promote benefits of self-service banking (e.g., e-ATMs, on-line banking, mobile banking) to members.</li><li>
Assist members with obtaining consumer loan products by accepting loan applications and partnering with direct lending team to facilitate member funding.</li><li>
Identify qualified referrals and transition members to the appropriate referral partner (e.g., investments, mortgage, small business).Stay abreast of all current and developing products/services offered to members and, when possible, utilize all credit union services in order to assist members effectively.</li><li>
Complete defined on-boarding process to ensure enhanced member experience.</li><li>
Continually survey branch to ensure zones are functioning and adequately supplied.</li><li>
Perform branch specific duties including, but not limited to, balancing vault, managing recyclers and coin machines, processing night deposits, ordering/preparing currency, completing audit duties and assisting with opening/closing branch as scheduled.</li><li>
Actively embrace the universal associate concept. Support fellow employees, adapt to modifications promptly, promote a positive team environment in the branch, and work with branch associates to meet goals</li></ul>
Education/Certification:
<ul><li>High School diploma or equivalent.</li></ul>
Required Knowledge:<ul><li>
Knowledge of financial products and services offered by credit unions (e.g., checking accounts, loans, mortgages, etc.) preferred.</li></ul>
Experience Required:
<ul><li>2+ years of experience in a retail or customer service environment.</li><li>
Previous experience in the financial services or credit union industry is highly preferred.</li></ul>
HARD/TECHNICAL SKills/Abilities:<ul><li>
Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.</li><li>
Ability to manage multiple tasks and projects concurrently, prioritizing work to meet deadlines.</li><li>
Experienced team player in a goal-oriented environment.</li></ul>
WORKING CONDITIONS<ul><li>
Standard office conditions</li><li>
Low to moderate noise</li><li>
Limited lifting up to 25 lbs.</li><li>
Must be able to stand for long periods of time</li></ul>
This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. 
 
The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Final Compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for a monthly incentive plan.
We anticipate this position to close within 30 days of posting. Please submit your application at your earliest convenience to be considered. 
 
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Meritrust Credit Union, we encourage you to apply!
Thank you for your interest in Meritrust Credit Union.</div>

Haverty Furniture Companies, Inc

<div><div><div><div><h2 class="jobSectionHeader">Job Description</h2>
</div><div>
MAJOR FUNCTION 

Assists Design Consultant in scheduling, preparing, and following with design services with Havertys customers. Will attend client&rsquo;s homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed. Will assist Design Consultant with in-Store Engagements and in-Store Appointments with clients. Position may involve sales training directly on the sales floor to enable an understanding of the Havertys customer engagement process. 

SPECIFIC DUTIES 

Includes the following. Other duties may be assigned. 

<ul><li>Once introduced to the client, assists Design Consultant and/or Sales Consultant by scheduling, or attending a scheduled qualified home visit. Position will require evening and weekend work at hours convenient to the Customer&rsquo;s schedule.</li>
<li>Visits customers homes with Design Consultant, as applicable.</li>
<li>Assist Design Consultant with all aspects of in-Home visits.</li>
<li>Assist Design Consultant with building a personalized presentation using approved template and SWAGGER display, consisting of the colors and placement of furniture in the home, the visual samples of the actual furniture, the room plan, any needed accessories.</li>
<li>May draw floor plans using Havertys.com current floor planner software.</li>
<li>Will provide feedback with Design Consultant and Sales Consultant and Management after each house visit and upon completion of the floor plan and the Presentation template along with post purchase presentation.</li>
<li>Will assist Sales Consultant with the creation of special-order skus and sales reserves.</li>
<li>Will assist Sales Consultant with the creation of floor plans for in-store clients that need to better visualize the purchase, helping to close the sale as an in-store engagement.</li>
<li>Provide constructive feedback to Design Consultant to help build the sale and increase average ticket.</li>
<li>Have knowledge of special sales, financing plans, delivery procedures, warranties, etc.</li>
<li>Reinforce customer selections and help bring sale to closure.</li>
<li>May use My Sales Center to access and follow-up with customers.</li>
<li>Maintain knowledge of broad range of furniture styles and products.</li></ul> 

Supervisory Responsibilities
This job has no supervisory responsibilities.
</div></div><div><div><h2 class="jobSectionHeader">
Job Requirements</h2>
</div><div>
Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

Bachelor&rsquo;s degree (B.A.) from four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training/ or equivalent combination of education and experience. ASID certification preferred. 

Licenses 

Must have a current valid drivers license with a clean driving record and be able to drive and provide personal transportation to Customer in-home appointments. Reliable transportation with verification of minimum state required car insurance is a requirement of position. 
Computer Skills 

To perform this job successfully, an individual should have knowledge of email and systems such as Room Planner software/ Microsoft Office components/ Internet software/ Full-shot image ware. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 20 pounds. 

Work Environment 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div></div><div><div><h2 class="jobSectionHeader">
Disclaimer</h2>
</div><div>
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. 

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.</div></div></div></div>

Design Associate

Splash

<div>SPLASH - Nicklas Supply Inc.
SPLASH - Nicklas Supply Inc. remains committed to providing quality kitchen and bath, plumbing, custom cabinetry, tile and stone, and hardware products/fixtures from top brands. Our goal as an employee-owned company is to create and maintain a productive and positive work environment, resulting in customer loyalty.
Job Purpose
The Sales Design Assistant supports the DesignSales Consultant in delivering professional, helpful, and courteous customer experience. This role assists in daily showroom operations, customer interactions, and administrative tasks to ensure smooth workflow and enhance the overall customer experience. The assistant contributes to maintaining a clean, organized showroom and supports the sales team in meeting customer needs.
Duties and Responsibilities
<ul><li>Assist with opening and closing the showroom, ensuring cleanliness of the space, including bathrooms; take out trash and water plants as needed.</li><li>
Greet customers in a friendly and professional manner and direct them to the appropriate sales consultant.</li><li>
Answer phone calls, take messages, and route calls or inquiries to the appropriate team member.</li><li>
Keep price books up to date and ensure printer and office supplies are stocked.</li><li>
Maintain showroom literature, update displays, and remove discontinued products under the guidance of the DesignSales Consultant.</li><li>
Stay informed about product lines, new arrivals, and design trends to better support the sales team.</li><li>
Attend training sessions and webinars when required to build foundational product knowledge.</li><li>
Provide general assistance to the sales team during customer consultations, such as retrieving samples or materials.</li><li>
Prepare and organize paperwork and assist with data entry or customer records in CRM systems as directed.</li><li>
Support the DesignSales Consultant in preparing design layouts or quotes using tools like 20/20 (training may be provided).</li><li>
Communicate with vendors, contractors, or warehouse staff to support scheduling and logistics, as directed.</li><li>
Assist in maintaining showroom displays, product tags, and signage.</li><li>
Help coordinate product deliveries by communicating necessary information to the warehouse or customers.</li><li>
Contribute ideas or suggestions for improving showroom appearance or customer experience.</li><li>
Maintain a clean and organized workstation.</li><li>
Participate in team meetings and training sessions with a supportive and collaborative attitude.</li><li>
Follow company policies and uphold the company's values in all interactions.</li><li>
Perform other duties as assigned by the DesignSales Consultant or Showroom Manager.</li></ul>
Qualifications
<ul><li>College degree in Interior Design.</li><li>
Strong communication and interpersonal skills.</li><li>
Customer service experience preferred.</li><li>
Ability to work in a team environment and follow instructions.</li><li>
Detail-oriented with good organizational skills.</li><li>
Willingness to learn about sales processes and product lines.</li><li>
Basic computer skills: experience with Microsoft Office is a plus.</li><li>
Professional attitude and appearance.</li></ul>
Key Performance Indicators
<ul><li>Effectively support sales team in providing superior customer service.</li><li>
Maintain showroom cleanliness and organization.</li><li>
Demonstrate growing knowledge of products and procedures.</li><li>
Assist in keeping customer records and documentation organized.</li><li>
Physical Requirements and Working Conditions.</li><li>
Periods of sitting, standing and walking.</li><li>
May require light lifting, bending, and kneeling.</li><li>
Evening or weekend hours as required.</li><li>
Fast-paced showroom environment.</li></ul>
Direct Reports
<ul><li>None</li></ul></div>

Sales Design Assistant

MEFITPRO

Membership Sales Consultant / Gym ReceptionistIndustry: ﻿Fitness, Sports, Wellness, Recreational(Excellent English Communication, Hindi/Arabic Speaking is an advantage)We are looking for an energetic and results-driven Membership Sales Consultant to promote and sell gym memberships, provide excellent customer service, and help new members get started on their fitness journey.Key Responsibilities:<ul><li>Promote and sell gym memberships to prospective clients.</li><li>Conduct tours of the facility and explain membership benefits.</li><li>Follow up with leads via phone, email, and in-person meetings.</li><li>Meet and exceed monthly sales targets.</li><li>Maintain knowledge of gym services, promotions, and pricing.</li><li>Provide excellent customer service to members and guests.</li></ul>Requirements:<ul><li>Previous experience in sales, fitness, or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented and self-motivated.</li><li>Ability to work evenings, weekends, and holidays as required.﻿</li></ul>&not;&not;Best Wishes&not;&not;Job Types: Full-time, Contract Contract length: 24 monthsPay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>Gym Membership Sales Consultant: 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Membership Sales Consultant

Search 10000+ Customer consultant jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 customer consultant jobs Near Me

Customer Integration Consultant

(Hebrew & English) Customer Support Consultant, hospitality (remote)

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Sales Design Assistant

Membership Sales Consultant