customer consultant

Alumil Egypt

<div>
 <ul>
 <li>
 Daily check of registered orders to validate or substitute order lines after communicating with customers, Product Managers, Technical department, Logistics Planners, and Loading Scheduling department
 </li>
 <li>
 Daily checks of customer (internal &amp; external) order status (open orders)
 </li>
 <li>
 Communicates updates, readiness, missing items, and deviations from Promised dates to commercial team, with a focus on important orders and providing weekly reports per customer
 </li>
 <li>
 Manages loading dates or schedules partial loads for projects by coordinating with commercial team
 </li>
 <li>
 Pushes relevant departments to take corrective actions and meet delivery promises
 </li>
 <li>
 Prepares reports on Service Level Agreements (SLAs) per customer and assesses performance
 </li>
 <li>
 Prioritizes Production, Warehouse, and Loading Scheduling departments to facilitate urgent orders
 </li>
 <li>
 Collaborate with all departments to ensure efficient Planning of Operations (Production, Logistics, Purchasing, and Loading Scheduling)
 </li>
 <li>
 Checks unloaded customer orders status (ready to load) and communicates with the Sales department to take relevant actions to proceed with scheduling Production and Loading
 </li>
 <li>
 Monitors order status before and after loading, ensuring all order lines are shipped to customers
 </li>
 <li>
 Is actively involved in maintaining item knowledge management in local ERP
 </li>
 <li>
 Maintains OTIF (On-Time In-Full) reports per customer and drives continuous improvement according to Top Management guidance, ensuring market delivery dates are met
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Actively collaborate with all involved departments of the Division to improve Customer Service Levels
 </li>
 <li>
 Update commercial team on deviations from promised dates and provide possible suggestions or alternative services
 </li>
 <li>
 Create weekly order status reports per customer and communicate these reports to commercial team and top management
 </li>
 <li>
 Manage W99 stock reduction by:
 </li>
 <li>
 Suggesting replacements (profiles/accessories)
 </li>
 <li>
 Coordinating with the sales department to offer discounts on specific items
 </li>
 <li>
 Responsible for maintaining customer orders in local ERP (removing outdated orders and ensuring all open orders are active)
 </li>
 <li>
 Suggest improvements to local procedures and identify gaps to enhance daily operations, including:
 </li>
 <li>
 Stock replenishment processes
 </li>
 <li>
 Stock levels
 </li>
 <li>
 Response times to customer requests
 </li>
 <li>
 Issues with purchased items/MOQs (Minimum Order Quantities)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Competitive salary
 
 
 Healthy environment
 
 
 Competitive salary
 
 
 Healthy environment
 
 
 <ul>
 <li>
 Attractive Salaries
 </li>
 <li>
 Social insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Other benefits upon the company polices
 </li>
 </ul>
</div>

Customer Care Consultant

Alumil MISR

<div><ul><li>Daily check of registered orders to validate or substitute order lines after communicating with customers, Product Managers, Technical department, Logistics Planners, and Loading Scheduling department.</li><li>
 Daily checks of customer (internal &amp; external) order status (open orders).</li><li>
Communicates updates, readiness, missing items, and deviations from Promised dates to commercial team, with a focus on important orders and providing weekly reports per customer.</li><li>
Manages loading dates or schedules partial loads for projects by coordinating with commercial team.</li><li>
Pushes relevant departments to take corrective actions and meet delivery promises.</li><li>
Prepares reports on Service Level Agreements (SLAs) per customer and assesses performance.</li><li>
Prioritizes Production, Warehouse, and Loading Scheduling departments to facilitate urgent orders.</li><li>
Collaborate with all departments to ensure efficient Planning of Operations (Production, Logistics, Purchasing, and Loading Scheduling).</li><li>
 Checks unloaded customer orders status (ready to load) and communicates with the Sales department to take relevant actions to proceed with scheduling Production and Loading.</li><li>
 Monitors order status before and after loading, ensuring all order lines are shipped to customers.</li><li>
 Is actively involved in maintaining item knowledge management in local ERP.</li><li>
 Maintains OTIF (On-Time In-Full) reports per customer and drives continuous improvement according to Top Management guidance, ensuring market delivery dates are met.</li></ul> 

Requirements 
 
Job Requirements<ul><li>
Actively collaborate with all involved departments of the Division to improve Customer Service Levels.</li><li>
 Update commercial team on deviations from promised dates and provide possible suggestions or alternative services.</li><li>
 Create weekly order status reports per customer and communicate these reports to commercial team and top management.</li><li>
 Manage W99 stock reduction by:</li><li>
Suggesting replacements (profiles/accessories).</li><li>
Coordinating with the sales department to offer discounts on specific items.</li><li>
 Responsible for maintaining customer orders in local ERP (removing outdated orders and ensuring all open orders are active).</li><li>
Suggest improvements to local procedures and identify gaps to enhance daily operations, including:</li><li>
Stock replenishment processes.</li><li>
Stock levels.</li><li>
Response times to customer requests.</li><li>
Issues with purchased items/MOQs (Minimum Order Quantities).</li></ul> 

Benefits 
Competitive salary
Healthy environment
Competitive salary
Healthy environment
<ul><li>Attractive Salaries</li><li>
Social insurance</li><li>
Medical Insurance</li><li>
Other benefits upon the company polices</li></ul></div>

Vivo mobile Company

Job Description<ul><li>Answer all customers&rsquo; telephone inquiries and feedbacks with enthusiasm and patience;</li><li>Timely, polite and professional answers to customers&rsquo; telephone inquiries to maximize customer satisfaction;</li><li>Report complaints and problems to the manager according to the process, and follow up the progress until they are solved;</li><li>Make follow-up calls to customers and record the results faithfully;</li><li>Timely convey the problems found during the follow-up calls to relevant persons, and track the results;</li><li>Timely convey the customer&rsquo;s telephone consultation to the relevant persons of the customer service center;</li><li>Warmly greet customers who come to the customer service center and receive their mobiles;</li><li>Hand over the mobile phone to the maintenance engineer for repair, and after the repair, complete the handover work with the customer and see him/her off;</li><li>Receive the mobile phone mailed from the branch, and confirm the model and quantity with the sender in time;</li><li>Record the mobile phone mailed by the branch into the customer service management system and assign it for maintenance;</li><li>Properly package the mobile phones repaired by the maintenance engineer and mail them to the branch, and inform them by phone;</li><li>When picking up the phone, the ringing sound shall not exceed three times;</li><li>No vacant shift, vacant post or channeling post is allowed. If any temporary emergency, someone must be asked to replace the duty;</li></ul>What do we offer?For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.Job Types: Full-time, FresherPay: Up to Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Sargodha (Preferred)</li></ul>Work Location: In person

Customer Services Consultant (Sargodha)

SupportYourApp

<div>Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What you will do:<ul><li>
Deliver outstanding customer support via phone calls, chats, and emails;</li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul>
What you need to succeed in this role:
<ul><li>Excellent Hebrew and English skills (C1 for both spoken and written);</li><li>
At least 6 months of experience in a customer support role;</li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul>
Will be a great plus:
<ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul>
Benefits:
<ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully remotely;</li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Holo

<div>
 
 🚀 Join Holo as a Buyer&rsquo;s Consultant
 
 
 
 
 
 At Holo, we&rsquo;re redefining the home-buying experience in Dubai&mdash;and we&rsquo;re looking for driven real estate professionals to grow with us. As a Buyer&rsquo;s Consultant, your role is focused purely on helping qualified clients purchase their dream homes&mdash;
 
 
 👉 No cold calling
 
 
 👉 No chasing listings
 
 
 👉 No seller interaction
 
 
 
 
 
 With warm, pre-qualified buyer leads provided every month, you'll spend more time closing deals and less time searching for them.
 
 
 
 
 
 🏡 Why Join Holo?
 
 
 
 
 
 ✅ 60% Commission on Self-Generated Leads &ndash; Bring your own buyers? You earn more.
 
 
 ✅ 5,000 AED Advance Per Deal Signed &ndash; Get rewarded from day one.
 
 
 ✅ Visa, RERA &amp; Medical Insurance Covered &ndash; We take care of the essentials so you can focus on sales.
 
 
 ✅ Tech Provided &ndash; Laptop, access to Property Monitor, and everything you need to succeed.
 
 
 ✅ Trusted Brand Reputation &ndash; Leverage Holo&rsquo;s strong name and partnerships that build instant trust with buyers.
 
 
 ✅ Supportive &amp; High-Energy Culture &ndash; You&rsquo;re surrounded by leaders who champion your success.
 
 
 ✈️ Annual flight allowance included
 
 
 
 
 
 🎯 What We&rsquo;re Looking For:
 
 
 
 
 
 🔹 1+ year of Dubai real estate sales experience or within customer service industries
 
 
 🔹 Fluent in English (spoken &amp; written)
 
 
 🔹 Confident communicator with strong sales skills
 
 
 🔹 Self-motivated, organized, and results-driven
 
 
 
 
 
 🌟 Why Now?
 
 
 
 
 
 We're scaling fast&mdash;and this is your opportunity to join Dubai&rsquo;s most innovative home-buying platform at just the right time. Whether you're an experienced broker or looking for a more focused, rewarding role, Holo gives you the platform to thrive.
 
 
 
 
 
 Apply today!
 
</div>

Buyer's Consultant

Coforge

Job Description
 
<ul>
<li>We are looking for an experienced SAP C4C Technical Consultant with strong expertise in SAP Cloud for Customer custom development, SDK, and integration architecture. The role involves designing, developing, and deploying scalable C4C extensions and integrations across complex SAP and non‑SAP landscapes.</li>
</ul>
Key Responsibilities Skills
 
<ul>
<li>The candidate should have in‑depth experience with SAP Cloud Application Studio (SDK), including developing new business objects, extending existing objects, creating custom fields, and implementing business logic. Strong hands‑on experience in SAP C4C configuration, implementation, and customization across modules is required.</li>
<li>Experience in side‑by‑side extension development on SAP BTP, including building custom applications, microservices, and services integrated with SAP C4C, is essential. Proficiency in ABSL, BODL, UI Script, Ruby Script, and UI Designer within Cloud Application Studio is expected.</li>
<li>The role requires strong programming skills using Java, JavaScript, or Python, along with hands‑on experience in REST, OData, and web services. Candidates should have good knowledge of administration and lifecycle management, scripting languages, SAP reuse libraries, and basic data types.</li>
<li>Experience working on Code Lists, Notifications, Print Forms, Analytics, Mashups, Tracing, and Debugging is required. Exposure to scoping, SAP Cloud Process design, web services, and UI development using HTML and Silverlight is preferred. The candidate should have worked on technical solutioning and architecture within complex IT landscapes involving SAP C4HANA, CRM, ERP/S/4HANA, and non‑SAP systems.</li>
</ul>

SAP C4C Technical Consultant

Boehringer Ingelheim

<div></div><div><div><div><div>The Cardiovascular-Renal Sales Consultant is responsible for partnering in developing and implementing a plan for brand sales growth of BIPI and co-promoted cardio-renal-metabolic (CRM) products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The Cardiovascular-Renal Sales Consultant will conduct their business with key targeted healthcare providers (Cardiology specialists/Nephrology specialists/Advanced Practice Clinicians and Allied Healthcare Professionals).The consultant will have additional responsibilities for sales activities in teaching and community hospitals, federal and military hospitals, heart failure clinics, managed health care facilities, and integrated delivery networks, etc. utilizing in-person and/or digital/virtual platforms. The CR consultant is also responsible for generating advocacy for BI products with Key Decision Makers in the hospital accounts they are responsible for.As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
</div></div><div><div><h2 class="jobSectionHeader">Compensation Data
</h2></div><div>External Postings:
The base salary range for the Cardiovascular-Renal Sales Consultant position is $115K to $181K.
The base salary range for the Executive Cardiovascular-Renal Sales Consultant position is $115K to $181K. 
</div></div><div><div><h2 class="jobSectionHeader">Duties &amp; Responsibilities
</h2></div><div><ul><li>Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers.
</li><li>Leverages knowledge of cardiology, nephrology, diabetes, and the marketplace to anticipate and effectively manage business opportunities and challenges.
</li><li>Demonstrates knowledge of the disease state, key drivers, influencers, and prescribing patterns in territory.
</li><li>Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees.
</li><li>Works effectively with all customer-facing roles (i.e.. account teams, medical teams, etc.) in each geography to meet customer needs and deliver net sales objectives.
</li><li>Demonstrates knowledge of BIPI cardio-renal-metabolic (CRM) products and related marketplace, effective translation of product knowledge into the sales presentation and is customer focused with a priority directed towards providing solutions-based customer interactions.
</li><li>Delivers high level of clinical and technical value to his/her customers, assisting the health care customer in meeting their unique patient care needs, all within BI regulatory guidelines.
</li><li>As a trusted CR Consultant, encourages and receives requests from customers for technical information outside of standard visits.
</li><li>Through all these endeavors, develops trust and subsequent value with customers.
</li><li>Drives appropriate utilization of approved Cardiovascular-Renal products.
</li><li>Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process.
</li><li>CR Consultant works closely with other commercial associates to generate pull-through within local payers, hospitals, community Health Care Providers.
</li><li>Fosters cardio-renal customer network development and communication.
</li></ul><ul><li>Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences.
</li><li>The CR consultant must demonstrate the ability to engage with customers through a variety of digital media and platforms (live, remote video conference, marketing email etc.) and integrate digital assets and strategies into broader territory-level business plans.
</li><li>Delivers on &quot;continuation of care&quot; model, including discharge protocol, treatment algorithms, disease management, etc. Supports the efforts in various care settings to include appropriate pull through of protocols, pathways, order sets, formularies, treatment algorithms, transition of care, and population health management initiatives to assist with the delivery of optimal care.
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Requirements
</h2></div><div>This is a dual-level posting. Candidates will be hired at the level commensurate with their experience and business need.
Cardiovascular-Renal Sales Consultant Requirements:
<ul><li>Bachelor's degree preferred.
</li><li>At least three (3) years of experience in pharmaceutical sales of which one-plus (1+) years of experience in the promotion of cardiovascular and/or diabetes and/or nephrology pharmaceuticals.
</li><li>Hospital and/or Account Management experience preferred.
</li><li>History of successful performance.
</li><li>Meets expectations for the key competencies required for this role.
</li><li>Proficiency in Excel, Word, Outlook, and database applications.
</li><li>Ability to travel (may include overnight travel).
</li><li>Should reside in territory geography or be willing to relocate.
</li><li>Valid driver's license and an acceptable driving record.
</li><li>Authorization and ability to drive a company leased vehicle or authorized rental vehicle.
</li></ul>Executive Cardiovascular-Renal Sales Consultant I Requirements:
<ul><li>Bachelor's degree preferred.
</li><li>At least five (5) years of experience in pharmaceutical sales of which two-plus (2+) years of experience in the promotion of cardiovascular and/or diabetes and/or nephrology pharmaceuticals.
</li><li>At least one-plus (1+) Hospital and/or Account Management experience required.
</li><li>History of successful performance.
</li><li>Meets expectations for the key competencies required for this role.
</li><li>Proficiency in Excel, Word, Outlook, and database applications.
</li><li>Ability to travel (may include overnight travel).
</li><li>Should reside in territory geography or be willing to relocate.
</li><li>Valid driver's license and an acceptable driving record.
</li>Authorization and ability to drive a company leased vehicle or authorized rental vehicle. 
<li>
</li></ul> 
Eligibility Requirements:
<ul><li>Must be legally authorized to work in the United States without restriction.
</li><li>Must be willing to take a drug test and post-offer physical (if required).
</li><li>Must be 18 years of age or older.
</li></ul>Who We Are:
At Boehringer Ingelheim we create value through innovation with one clear goal: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family-owned company, we focus on long term performance. We are powered by 50.000 employees globally who nurture a diverse, collaborative, and inclusive culture. Learning and development for all employees is key because your growth is our growth.
Want to learn more? Visit boehringer-ingelheim.com and join us in our effort to make more health.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person&rsquo;s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.</div></div></div></div>

Cardiovascular-Renal Sales Consultant-Boston, MA

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(Hebrew & English) Customer Support Consultant, hospitality (remote)

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Cardiovascular-Renal Sales Consultant-Boston, MA