customer consultant

Greater Marketing Team

GM Consulting is seeking a Customer Consultant to join our growing team! We are currently looking to hire someone who can add to our culture! All positions are FIRST SHIFT &amp; we do offer a flexible schedule. Expansion and growth opportunities within management are also available. We are looking specifically for someone with great work ethic that wants to grow with the company.Job Responsibilities<ul><li>Update existing accounts/new customer account set up</li><li>Work and assist our call center with placement of orders</li><li>Inform customer of deals and promotions</li><li>Work with management to ensure proper customer service is being delivered and sales goals are being met</li><li>Compile reports on overall customer satisfaction</li></ul>Requirements<ul><li>Ability to work in a fast-paced environment and collaborate effectively as a team member</li><li>Ability to communicate at all levels with internal/external clients by phone, and face to face</li><li>A positive attitude with good organizational, presentation and writing skills</li></ul>Our award-winning training is the perfect opportunity for creative individuals to progress into branch management. As a Director, our people are equipped with direct decision-making ability and the opportunity to utilize their creative talent!Greater Marketing Team is a privately-owned direct marketing firm in Cleveland, Ohio with an expanding client portfolio. Currently, we represent one of the fastest-growing enterprises in the communications and entertainment industries.Industry<ul><li>Marketing &amp; Advertising</li><li>Staffing &amp; Recruiting</li><li>Consumer Services</li></ul>Job Functions<ul><li>Customer Service</li><li>Information Technology</li></ul>Job Type: Full-timePay: $750.00 - $1,050.00 per weekPeople with a criminal record are encouraged to applyExperience:<ul><li>Customer Service: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Lakewood, OH 44107 (Required)</li></ul>Work Location: In person

Customer Consultant

Do it Businessmen services LLC

We are looking for a friendly, professional, and customer-focused national individual to join our team as a Customer Happiness Consultant. The role involves assisting customers, providing service information, resolving inquiries, and ensuring an excellent customer experience.Key Responsibilities:<ul><li>Greet customers and ensure a welcoming environment.</li><li>Assist customers with services, applications, and documentation.</li><li>Provide accurate information about company services and procedures.</li><li>Handle customer issues and complaints politely and professionally.</li><li>Process transactions accurately and efficiently.</li><li>Maintain customer confidentiality at all times.</li><li>Support digital service platforms and explain processes to customers.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Maintain daily logs, reports, and customer records.</li></ul>Requirements:<ul><li>Previous customer service experience is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Positive attitude and professional appearance.</li><li>Ability to work in a fast-paced environment.</li><li>Basic computer skills.</li><li>Multilingual (Arabic/English) is a plus.</li></ul>Job Type: Full-time

customer happiness consultant

Shrinithi Insurance Broking Pvt Ltd

Job Title: Customer Care ConsultantJob Description:We are looking for enthusiastic Customer Care Consultant to handle inbound and outbound calls, assist customers, and ensure excellent service delivery. The ideal candidate should have good communication skills and a customer-oriented attitude.Responsibilities:Handle customer queries and provide accurate information.Make outbound calls for sales/support as required.Maintain call logs and customer records.Work collaboratively with the team to achieve targets.Ensure customer satisfaction through timely and professional interaction.Requirements:Any Graduate / Diploma holder.Good verbal communication skills in English and Tamil.Prior experience in a voice process (domestic or international) preferred.Basic computer knowledge.Willingness to work in rotational shifts if required.Location: ChennaiContact: Interested candidates can connect to [8122207679, 9092717196]Job Type: Full-timePay: &#8377;12,000.00 - &#8377;19,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Care Consultant

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant<ul><li>for UAEn with experience in Tadbeer</li><li>flexible and team player</li></ul>Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Qualifications:<ul><li>High attention to detail and accuracy</li><li>Quick typing abilities; familiarity with data entry software is advantageous</li><li>Trustworthy and capable of managing confidential information.</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant (UAEn)

Salt

<div>
 
 
 Hiring: Saudi Nationals in CX, Service Design &amp; Strategy
 
 
 
 Our client, a leading consulting firm driving
 
 customer experience and digital transformation
 
 across Saudi Arabia, is seeking
 
 Saudi talent
 
 for the following roles:
 
 
 
 
 
 
 CX Strategist (Manager &amp; Senior Consultant)
 
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead and deliver CX or digital strategy projects.
 </li>
 <li>
 Manage client relationships and small teams.
 </li>
 <li>
 Develop CX frameworks, roadmaps, and insights-driven recommendations.
 </li>
 </ul>
 
 
 Profile:
 
 
 <ul>
 <li>
 3&ndash;7 years&rsquo; experience in
 
 CX, digital strategy, or consulting
 
 .
 </li>
 <li>
 Strong client-facing and leadership skills.
 </li>
 </ul>
 
 
 
 
 
 Service Designer (Senior Consultant)
 
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Map
 
 customer journeys, personas, and service blueprints
 
 .
 </li>
 <li>
 Conduct research and translate insights into design outcomes.
 </li>
 <li>
 Support workshops and co-creation sessions.
 </li>
 </ul>
 
 
 Profile:
 
 
 <ul>
 <li>
 2&ndash;5 years&rsquo; experience in
 
 service design, UX/CX research, or design thinking
 
 .
 </li>
 <li>
 Skilled in Miro, Figma, or similar tools.
 </li>
 </ul>
 
 
 
 
 
 Project Lead (Senior Manager)
 
 
 
 
 Location:
 
 Saudi Arabia
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead
 
 CX and digital transformation
 
 projects end-to-end.
 </li>
 <li>
 Manage client engagement, delivery, and project teams.
 </li>
 <li>
 Develop
 
 strategies, initiatives, and roadmaps
 
 .
 </li>
 </ul>
 
 
 Profile:
 
 
 <ul>
 <li>
 6&ndash;10 years&rsquo; experience in
 
 consulting, strategy, or CX transformation
 
 .
 </li>
 <li>
 Strong leadership and project management experience.
 </li>
 </ul>
 
 
 
 
 📩
 
 Interested Saudi Nationals
 
 passionate about
 
 CX, strategy, and design
 
 are encouraged to apply or reach out directly for more details.
 
</div>

Customer Experience Consultant

haus & haus

<div>
 
 haus &amp; haus are looking for a Customer Experience Consultant to join our team! The Customer Experience Consultant is responsible for providing continual feedback, supports clients by providing helpful information, and answering inquiries. This position is mainly, but not limited to, a telesales role focused on generating outbound and inbound leads while ensuring a high standard of customer experience.
 
 
 
 
 
 
 Role Requirements
 
 
 
 
 
 <ul>
 <li>
 Making outbound calls to former clients and prospects and driving NBA (next best action). This may be a meeting with a sales advisor or an email for more information.
 </li>
 <li>
 Generating promising leads for the outside sales team to pursue.
 </li>
 <li>
 Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
 </li>
 <li>
 Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
 </li>
 <li>
 Creating relationships with the Head of Department, providing feedback, receiving feedback and understanding priorities.
 </li>
 <li>
 Creating relationships with our sales brokers and understanding how your leads have contributed, and pick up any tips to help with your own sales calls.
 </li>
 <li>
 Keep accurate records and document customer interaction and outcomes into our CRM platform and Reapit.
 </li>
 <li>
 Analyze statistics and compile accurate reports.
 </li>
 <li>
 Keep ahead of Dubai real estate market news and apply your knowledge where required.
 </li>
 <li>
 Maintain an orderly workflow according to priorities.
 </li>
 <li>
 Handling client's inquiries and leads through our CRM channels.
 </li>
 <li>
 Submitting calls and leads report to Customer Experience Manager.
 </li>
 <li>
 Meeting your KPI and performance metrics and tracking these over time.
 </li>
 <li>
 Brainstorming with the customer experience team for improvements.
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 
 
 
 <ul>
 <li>
 Maintaining a positive, empathetic, and professional attitude toward clients at all times.
 </li>
 <li>
 Demonstrate active listening skills and exhibit confidence when communicating with clients.
 </li>
 <li>
 Responding promptly to client's enquiries.
 </li>
 <li>
 Communicating with clients through various channels.
 </li>
 <li>
 Keeping records of customer interactions, transactions, and comments.
 </li>
 <li>
 Communicating and coordinating with colleagues as necessary.
 </li>
 <li>
 Providing feedback on the efficiency of the customer experience process.
 </li>
 <li>
 Ensure customer satisfaction and provide professional customer support.
 </li>
 <li>
 Excellent English communication skills, verbal and written.
 </li>
 <li>
 Strong interpersonal and phone call handling skills.
 </li>
 <li>
 Confident, articulate, and with professional speaking abilities.
 </li>
 </ul>
 
 
 
 
 
 What We Require
 
 
 
 
 
 <ul>
 <li>
 Experience in Dubai is essential.
 </li>
 <li>
 Experience and knowledge of the Dubai Real Estate market is preferred.
 </li>
 <li>
 Strong negotiation and consultative sales skills.
 </li>
 <li>
 Proven experience improving customer satisfaction.
 </li>
 <li>
 Excellent communication skills, with a high proficiency in English.
 </li>
 <li>
 Advanced troubleshooting and multi-tasking skills.
 </li>
 <li>
 The ability to follow scripts.
 </li>
 </ul>
 
 
 
 
 If you meet the above criteria, you could be the superstar we have been looking for!
 
 
 
 
 
 Apply now or email us at francesca.d@hausandhaus.com
 
</div>

Customer Happiness Consultant<ul><li>for UAEn with experience in Tadbeer</li><li>Willing to be assigned in Musaffah</li></ul>Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Qualifications:<ul><li>High attention to detail and accuracy</li><li>Quick typing abilities; familiarity with data entry software is advantageous</li><li>Trustworthy and capable of managing confidential information.</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant

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