customer consultant

Vodafone

<div>
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
 
 
 
 What You&rsquo;ll Do
 
 
 
 Portf&ouml;y&uuml;nde yer alan mobil ve fixed m&uuml;&scedil;terilere ait &ccedil;a&gbreve;r&inodot;lar&inodot; ve e-mailleri kar&scedil;&inodot;lamak.
 
 
 M&uuml;&scedil;terinin bilgi, i&scedil;lem ve &scedil;ikayet taleplerini kar&scedil;&inodot;lamak. &Idot;lk kontakta &ccedil;&ouml;z&uuml;mlenemeyen &scedil;ikayet ve taleplerin takibi i&ccedil;in gerekli aksiyonlar&inodot; almak ve ilgili ekiplere y&ouml;nlendirmek. Kay&inodot;tlar&inodot;n hedeflenen s&uuml;relerde &ccedil;&ouml;z&uuml;mlenmesini sa&gbreve;lamak.Outbound &ccedil;a&gbreve;r&inodot; ile d&uuml;zenli olarak
 
 
 Fatura analizleri, tarife detaylar&inodot; ve kampanyalara y&ouml;nelik raporlarla desteklenen m&uuml;&scedil;teri ziyaretlerini ger&ccedil;ekle&scedil;tirmek. &Ouml;zellikle retention d&ouml;nemlerinde Sat&inodot;&scedil; Y&ouml;neticisinin m&uuml;&scedil;teri ziyaretlerine kat&inodot;lmak.
 
 
 Outbound &ccedil;a&gbreve;r&inodot; veya mail yoluyla ile d&uuml;zenli olarak &ldquo;healthcheck&rdquo; ve &ldquo;bor&ccedil; hat&inodot;rlatma&rdquo; &ccedil;a&gbreve;r&inodot;s&inodot; yapmak.
 
 
 Operasyonel olarak yeni devreye giren, de&gbreve;i&scedil;en her t&uuml;rl&uuml; s&uuml;re&ccedil;, bilgi, uygulama de&gbreve;i&scedil;ikliklerini takip etmek ve uygulamak. Atlas bilgi platformunu yerinde ve do&gbreve;ru bir &scedil;ekilde takip etmek. Eksikler ve yanl&inodot;&scedil;larla ilgili geribildirim vermek.
 
 
 Hizmet kalitesini art&inodot;rmak ve m&uuml;&scedil;teri memnuniyetini maksimize etmek amac&inodot;yla potansiyel problem veya memnuniyetsizlikler ve potansiyel f&inodot;rsatlar&inodot; &ouml;ng&ouml;rerek y&ouml;netim ekibine geribildirim vermek.
 
 
 Mail ve outbound &ccedil;a&gbreve;r&inodot; yoluyla Metro Ethernet/ RadioLink/Bulk &amp; Fast Sms &uuml;r&uuml;nlerini m&uuml;&scedil;teriye tan&inodot;tmak ve Sat&inodot;&scedil; Y&ouml;neticisine lead indirmek. Bu kapsamda Red Crm&rsquo;i aktif olarak kullanmak.
 
 
 Eksik evrak takibi yaparak evraklar&inodot;n tamamlanmas&inodot;n&inodot; sa&gbreve;lamak
 
 
 &Scedil;irket, departman politika ve prosed&uuml;rlerini takip edilmesi ve uygulanmas&inodot;
 
 
 Voluntary churn&uuml;m&uuml;z&uuml; d&uuml;&scedil;&uuml;rmek amac&inodot;yla hatlar&inodot;n&inodot; kapatmak isteyen m&uuml;&scedil;terilere uygun arg&uuml;manlar&inodot; sunarak hatlar&inodot;n&inodot; aktif durumda tutmalar&inodot;n&inodot; sa&gbreve;lamak
 
 
 BTK, WEB BTK, CEO Office, Sosyal Medya, Resmi Yaz&inodot;lar &uuml;zerinden gelen &scedil;ikayetlerinin hedeflere uygun &scedil;ekilde &ccedil;&ouml;z&uuml;mlenmesini sa&gbreve;lamak
 
 
 
 Who You Are
 
 
 
 Y&uuml;sek Okul / &Uuml;niversite Mezunu
 
 
 G&uuml;&ccedil;l&uuml; analiz ve raporlama becerisine sahip
 
 
 Etkin sunum haz&inodot;rlama becerilerine sahip
 
 
 Koordinasyon yetene&gbreve;i g&uuml;&ccedil;l&uuml;
 
 
 Analitik d&uuml;&scedil;&uuml;nebilen
 
 
 G&uuml;&ccedil;l&uuml; ileti&scedil;im yetkinliklerine sahip
 
 
 MS Ofis programlar&inodot;n&inodot; ileri seviyede kullanabilen
 
 
 
 Not a perfect fit?
 
 
 
 Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
 
 
 
 What's In It For You
 
 
 
 We like to keep them flexible:
 
 
 <ul>
 <li>
 Vflexy: Flexible Benefits Program
 </li>
 <li>
 Hybrid working kit
 </li>
 <li>
 Ergonomic kit allowance
 </li>
 <li>
 Digital meal voucher
 </li>
 <li>
 Flexible transportation allowance
 </li>
 <li>
 Employee assistance hotline &amp; counselling
 </li>
 <li>
 Comprehensive and flexible private health insurance
 </li>
 <li>
 Discounted price deals for wide range of products &amp; services
 
 
 
 </li>
 </ul>
 Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
 
 
 https://www.vodafone.com.tr/insan-kaynaklari
 
 
 Instagram: https://www.instagram.com/vodafonekariyer/
 
 
 Youtube: https://www.youtube.com/user/VFTurkiye
 
 
 Data Privacy
 
 
 By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
 
 
 
 Who We Are
 
 
 
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 
 
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 
 
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
 
 
 Together we can.
</div>

Corporate Customer Consultant

Bupa

<div>Customer Service Consultant<div>
Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors. You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li></ul>
What We're Looking For
<div>Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div></div>
 
Cycle to work scheme, Company pension, Health &amp; wellbeing programme, Gym membership, Financial planning services, Free flu jabs, Employee mentoring programme, Referral programme

Customer Service Consultant

First Supply LLC

<div>Overview:
<div>
First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues?</div><div></div><div> 
As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.</div><div></div><div> 
If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY!</div>
Responsibilities:
<ul><li>Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product</li><li>
Quickly and effectively find creative ways to meet customer&rsquo;s needs</li><li>
Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation</li><li>
Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLC&rsquo;s profit objectives</li><li>
Recommend products and provide service to customers, based on customer&rsquo;s specific needs</li><li>
Provide accurate information regarding availability of in-stock items to customers; and recommend to Purchasing any stock level issues</li><li>
Meet customers to demonstrate and explain features of products; and instruct customers in use of products</li><li>
Prepare and present quotations to meet customer needs</li><li>
Accurately enter customer sales orders onto the business system</li><li>
Ensure product orders are shipped in a timeframe to meet customer&rsquo;s needs</li><li>
Obtain accurate information from vendors relating to shipment dates, expected date of delivery, etc. for direct &amp; special orders; and provide to customers to help build or maintain good working relationships</li><li>
Identify and develop profitable new sales opportunities</li><li>
Contact or visit potential customers to evaluate their needs, and promote the sale of products and services</li><li>
Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems</li><li>
Identify trends in customer satisfaction or dissatisfaction and make recommendations</li><li>
Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products</li><li>
Stay abreast of product developments, changes in local codes and consumer preferences and notify appropriate personnel for any promotional updates that may be needed</li><li>
Attend sales and product review meetings</li><li>
Attend training programs as required</li><li>
Keep records as required</li><li>
Other duties as assigned by the General or Department Manager</li></ul>
Qualifications:
<ul><li>Three years of related experience or equivalent training in trade fields</li><li>
Extensive product knowledge in specialized area, (i.e. Plumbing/HVAC)</li><li>
Computer knowledge and skills with the ability to learn First Supply LLC&rsquo;s business system</li><li>
Ability to assess customer needs and provide customer satisfaction</li><li>
Ability to communicate information and ideas effectively with customers by telephone and in person</li><li>
Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved</li><li>
Attendance on a regular and consistent basis</li></ul><div></div><div> 
First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!</div><div></div><div> 
About First Supply</div><div>
First Supply&reg; is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well &amp; septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.</div><div>
First Supply also owns and operates 18 Kitchen &amp; Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath &amp; Lighting and KOHLER&reg; Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles&mdash;from contemporary to traditional&mdash;along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.</div><div>
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today&rsquo;s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.</div><div></div><div> 
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div></div><div></div>

Gilbarco Veeder-Root

<div>
 
 
 JOB TITLE
 
 : CUSTOMER SERVICE CONSULTANT
 
 
 
 REPORTING TO
 
 : CUSTOMER SERVICE MANAGER
 
 
 
 
 
 
 PURPOSE OF POSITION
 
 
 
 The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process and confirm customers&rsquo; orders timely, for any customers within the MEA region for any customer or distributor buying Solution driven products offered for the Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake, end to end order management and revenue for the given period and to match customers&rsquo; delivery time expectation and to improve or enhance our customer&rsquo;s experience. He/She is also responsible to manage all outbound customs and trade issues and maintain all relevant customers&rsquo; data.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Full understanding of international trade requirements especially within the Middle East and Africa region
 </li>
 <li>
 Assessing and processing orders with factories and customers
 </li>
 <li>
 Evaluation of orders and get necessary approval like pricing, discount, shipping information, etc. before processing orders
 </li>
 <li>
 Logging of all orders and tracking details of shipments in Sales Force
 </li>
 <li>
 Co-ordinating with factories on production lead times and ensure order readiness
 </li>
 <li>
 Attend calls with all factories to understand production issues and discuss ways to improve delivery times
 </li>
 <li>
 Ensuring an appropriate order flow with the compliance to organizational policies
 </li>
 <li>
 Co-ordinating with the finance department to resolve invoice and pricing issues
 </li>
 <li>
 Monitoring and evaluation of all orders and sales processes as well as provide weekly reports to all customers
 </li>
 <li>
 Management of the communication with the sales department and customers
 </li>
 <li>
 Working with factory and customers for inspection processes to ensure smooth shipment
 </li>
 <li>
 Check the accuracy of the shipping documents and work pro-actively to avoid any issues during custom clearance
 </li>
 <li>
 File all documents on respective order folders and share the same with customers, sales, AR team when necessary
 </li>
 <li>
 Work with factory / customer on Letter of Credits and provide necessary inputs
 </li>
 <li>
 Co-ordinating with forwarders and customers on shipments deliveries
 </li>
 <li>
 Logging, monitoring and evaluation of all order issues
 </li>
 <li>
 Assistance to Sales teams in obtaining required proforma documents and related information as required
 </li>
 </ul>
 
 
 
 
 
 POSITION RELATIONSHIPS
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Head of Departments
 </li>
 <li>
 Key Accounts Managers
 </li>
 <li>
 Regional Sales Managers
 </li>
 <li>
 Finance team
 </li>
 </ul>
 
 
 External
 
 
 <ul>
 <li>
 Factories
 </li>
 <li>
 Suppliers
 </li>
 <li>
 Customers
 </li>
 <li>
 Freight agents
 </li>
 </ul>
 
 
 
 
 
 MEASURES OF PERFORMANCE
 
 
 
 Leading: Customer Retention, Customer Satisfaction
 
 
 Lagging: Revenue growth, On time response and delivery
 
 
 
 
 
 
 
 
 
 PERSONAL QUALIFICATIONS &amp; EXPERIENCE
 
 
 
 
 Experience/Knowledge
 
 
 
 
 Required
 
 
 <ul>
 <li>
 5-year customer service experience
 </li>
 <li>
 Experience in Order Management
 </li>
 <li>
 Experience in Logistics and Supply Chain
 </li>
 <li>
 Experience in International Trade
 </li>
 <li>
 Knowledge of import/export carriers and customs matters.
 </li>
 </ul>
 
 
 
 Preferred
 
 
 
 <ul>
 <li>
 Customer service experience in a similar industry
 </li>
 <li>
 Order Management experience in a s similar industry
 </li>
 <li>
 Further studies to include Logistics and supply chain.
 </li>
 <li>
 Further knowledge to include International Trade
 </li>
 <li>
 Experience on Sales Force an advantage
 </li>
 </ul>
 
 
 
 
 
 Specific Skills
 
 
 <ul>
 <li>
 Strong Excel dashboard and visual presentation skills
 </li>
 <li>
 Significant attention to detail
 </li>
 <li>
 Problem solving and decision-making skills.
 </li>
 <li>
 Strong interpersonal and communication skills (Verbal &amp; Written)
 </li>
 <li>
 Strong teamwork attitude
 </li>
 <li>
 Fuel Retail industry knowledge and experience
 </li>
 <li>
 Extensive knowledge of internal MRP processes and infrastructure
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency
 
 
 <ul>
 <li>
 English / French / Arabic- Full Professional Proficiency
 </li>
 </ul>
 
 
 
 
 
 WHO IS GILBARCO VEEDER-ROOT
 
 
 
 Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
 
 
 
 WHO IS VONTIER
 
 
 
 Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves &ndash; delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company&rsquo;s website at www.vontier.com.
 
 
 
 At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
 
 
 
 Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
 
 
 Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
 
 
 
 Together, let&rsquo;s enable the way the world moves!
 
 
</div>

AL SAFWA DOMESTIC WORKERS SERVICES L.L.C

Al Safwa Center announces a job vacancy in Dubai for those with a passion for customer service excellence, within a professional work environment that supports development and appreciation.The opportunity is open to UAE nationals residing in the country who possess professional competence and commitment.Primary Duties:- Greet customers and provide a superior experience.- Respond to inquiries efficiently.- Monitor customer satisfaction and respond positively to feedback.- Adhere to approved policies and standards.Requirements:- Previous experience in customer service or a similar field.- Excellent communication skills.- Appropriate appearance and high courtesy.&#1610;&#1593;&#1604;&#1606; &#1605;&#1585;&#1603;&#1586; &#1575;&#1604;&#1589;&#1601;&#1608;&#1577; &#1593;&#1606; &#1588;&#1575;&#1594;&#1585; &#1608;&#1592;&#1610;&#1601;&#1610; &#1601;&#1610; &#1583;&#1576;&#1610; &#1604;&#1605;&#1606; &#1610;&#1605;&#1578;&#1604;&#1603;&#1608;&#1606; &#1588;&#1594;&#1601; &#1575;&#1604;&#1578;&#1605;&#1610;&#1586; &#1601;&#1610; &#1582;&#1583;&#1605;&#1577; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569;&#1548; &#1590;&#1605;&#1606; &#1576;&#1610;&#1574;&#1577; &#1593;&#1605;&#1604; &#1575;&#1581;&#1578;&#1585;&#1575;&#1601;&#1610;&#1577; &#1578;&#1583;&#1593;&#1605; &#1575;&#1604;&#1578;&#1591;&#1608;&#1610;&#1585; &#1608;&#1575;&#1604;&#1578;&#1602;&#1583;&#1610;&#1585;.&#1575;&#1604;&#1601;&#1585;&#1589;&#1577; &#1605;&#1578;&#1575;&#1581;&#1577; &#1604;&#1604;&#1605;&#1608;&#1575;&#1591;&#1606;&#1610;&#1606; &#1575;&#1604;&#1573;&#1605;&#1575;&#1585;&#1575;&#1578;&#1610;&#1610;&#1606;&#1548; &#1605;&#1605;&#1606; &#1610;&#1602;&#1610;&#1605;&#1608;&#1606; &#1583;&#1575;&#1582;&#1604; &#1575;&#1604;&#1583;&#1608;&#1604;&#1577; &#1608;&#1610;&#1578;&#1605;&#1578;&#1593;&#1608;&#1606; &#1576;&#1575;&#1604;&#1603;&#1601;&#1575;&#1569;&#1577; &#1608;&#1575;&#1604;&#1575;&#1604;&#1578;&#1586;&#1575;&#1605; &#1575;&#1604;&#1605;&#1607;&#1606;&#1610;.&#1575;&#1604;&#1605;&#1607;&#1575;&#1605; &#1575;&#1604;&#1571;&#1587;&#1575;&#1587;&#1610;&#1577;:- &#1575;&#1587;&#1578;&#1602;&#1576;&#1575;&#1604; &#1575;&#1604;&#1605;&#1578;&#1593;&#1575;&#1605;&#1604;&#1610;&#1606; &#1608;&#1578;&#1602;&#1583;&#1610;&#1605; &#1578;&#1580;&#1585;&#1576;&#1577; &#1585;&#1575;&#1602;&#1610;&#1577;- &#1575;&#1604;&#1585;&#1583; &#1593;&#1604;&#1609; &#1575;&#1604;&#1575;&#1587;&#1578;&#1601;&#1587;&#1575;&#1585;&#1575;&#1578; &#1576;&#1603;&#1601;&#1575;&#1569;&#1577;- &#1605;&#1578;&#1575;&#1576;&#1593;&#1577; &#1585;&#1590;&#1575; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1608;&#1575;&#1604;&#1578;&#1601;&#1575;&#1593;&#1604; &#1575;&#1604;&#1573;&#1610;&#1580;&#1575;&#1576;&#1610; &#1605;&#1593; &#1575;&#1604;&#1605;&#1604;&#1575;&#1581;&#1592;&#1575;&#1578;- &#1575;&#1604;&#1575;&#1604;&#1578;&#1586;&#1575;&#1605; &#1576;&#1575;&#1604;&#1587;&#1610;&#1575;&#1587;&#1575;&#1578; &#1608;&#1575;&#1604;&#1605;&#1593;&#1575;&#1610;&#1610;&#1585; &#1575;&#1604;&#1605;&#1593;&#1578;&#1605;&#1583;&#1577;&#1575;&#1604;&#1605;&#1578;&#1591;&#1604;&#1576;&#1575;&#1578;:- &#1582;&#1576;&#1585;&#1577; &#1587;&#1575;&#1576;&#1602;&#1577; &#1601;&#1610; &#1582;&#1583;&#1605;&#1577; &#1575;&#1604;&#1593;&#1605;&#1604;&#1575;&#1569; &#1571;&#1608; &#1605;&#1580;&#1575;&#1604; &#1605;&#1588;&#1575;&#1576;&#1607;- &#1605;&#1607;&#1575;&#1585;&#1575;&#1578; &#1578;&#1608;&#1575;&#1589;&#1604; &#1605;&#1605;&#1578;&#1575;&#1586;&#1577;- &#1605;&#1592;&#1607;&#1585; &#1604;&#1575;&#1574;&#1602; &#1608;&#1604;&#1576;&#1575;&#1602;&#1577; &#1593;&#1575;&#1604;&#1610;&#1577;Job Type: Full-time

Customer Happiness Consultant

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 As Sales &amp; Customer Lifecycle Consultant you be responsible for driving repeat sales by actively managing the customer lifecycle and contributing to the overall retention of the subscriber base. This role will focus on client engagement, win-back sales, and supporting the field sales team in maintaining long-term customer relationships.
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Support the development and execution of sales strategies to achieve business plan targets as outlined by the group
 </li>
 <li>
 Collaborate with backend, product, pricing, and strategy teams to align offerings with market demand through consumer promotions and B2B campaigns
 </li>
 <li>
 Assist in building and maintaining an effective field sales team by contributing to hiring efforts and supporting team efficiency
 </li>
 <li>
 Track and support the achievement of Key Performance Indicators (KPIs) in coordination with the sales and strategy functions
 </li>
 <li>
 Monitor and report on sales performance metrics, highlighting trends and opportunities to sales leadership
 </li>
 <li>
 Contribute to the setting of monthly and quarterly sales targets in alignment with strategic goals
 </li>
 <li>
 Stay informed on product performance, listing trends, and provide feedback for improvement
 </li>
 <li>
 Maintain awareness of profitability by aligning personal sales efforts with regional business goals
 </li>
 <li>
 Build and maintain strong relationships with existing clients to encourage loyalty and future sales opportunities
 </li>
 <li>
 Identify and share insights on new growth opportunities and market expansion possibilities
 </li>
 <li>
 Actively coach and support peers within the sales team, fostering a collaborative and performance-driven environment
 </li>
 <li>
 Participate in identifying training needs and support the execution of relevant programs in coordination with sales strategy heads
 </li>
 <li>
 Contribute to continuous performance improvement efforts by sharing feedback and participating in team development initiatives
 </li>
 <li>
 Coordinate with sales operations to ensure efficient workflows and excellent customer experience
 </li>
 <li>
 Stay updated on market research, customer trends, and competitor activity through regular field engagement
 </li>
 <li>
 Provide input on process improvements and system enhancements to support better sales execution
 </li>
 <li>
 Recommend improvements to the company's digital platforms to better serve sales efforts and customer experience
 </li>
 <li>
 Participate in client engagement events, market activations, and expos to grow agency and customer networks
 </li>
 <li>
 Represent the company at real estate expos and other industry functions as required
 </li>
 <li>
 Build rapport with local authorities and regulatory bodies to support smooth field operations
 </li>
 <li>
 Conduct regular client and market visits to maintain hands-on knowledge of customer needs and behaviors
 </li>
 <li>
 Attend daily sales meetings to stay aligned with team direction and objectives
 </li>
 <li>
 Contribute to key initiatives and special projects as assigned by your manager
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 
 Bachelor's degree in business administration, marketing, communications, or relevant field
 
 </li>
 <li>
 Minimum of 2 years of experience in sales management or customer lifecycle engagement, with a proven track record in driving repeat business and client retention
 </li>
 <li>
 Demonstrated success as a commercial sales executive, consistently meeting or exceeding sales targets
 </li>
 <li>
 Strong understanding of commercial sales channels, customer behavior, and industry dynamics
 </li>
 <li>
 Solid grasp of market research methodologies and data analysis techniques to identify trends and inform strategy
 </li>
 <li>
 In-depth knowledge of the company's products/services and the broader market landscape
 </li>
 <li>
 Familiarity with tech platforms used in sales processes and customer lifecycle management
 </li>
 <li>
 Ability to forecast sales performance and pipeline with accuracy and confidence
 </li>
 <li>
 Proficiency in analyzing sales and customer data to identify patterns, gaps, and opportunities for improvement
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build strong client relationships and collaborate across teams
 </li>
 <li>
 Strong analytical mindset and data-driven decision-making capabilities
 </li>
 <li>
 Exceptional organizational and time-management skills to manage priorities and meet deadline
 </li>
 <li>
 Team-oriented with the ability to contribute to a collaborative sales environment
 </li>
 <li>
 Highly adaptable,
 </li>
 <li>
 Maintains a high level of integrity and professionalism in all interactions
 </li>
 <li>
 Detail-oriented with a structured approach to follow-ups and account management
 </li>
 <li>
 Effective listener and communicator with the ability to engage clients, colleagues, and leadership confidentlyAdaptability
 </li>
 <li>
 High level of integrity
 </li>
 <li>
 Highly organised and detail oriented
 </li>
 <li>
 Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 </ul>
 <ul>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 </ul>
 <ul>
 <li>
 Learning &amp; Development
 
 
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 #KSABayut
 
</div>

Sales & Customer Lifecycle Consultant

Vivo mobile Company

Job Description<ul><li>Answer all customers&rsquo; telephone inquiries and feedbacks with enthusiasm and patience;</li><li>Timely, polite and professional answers to customers&rsquo; telephone inquiries to maximize customer satisfaction;</li><li>Report complaints and problems to the manager according to the process, and follow up the progress until they are solved;</li><li>Make follow-up calls to customers and record the results faithfully;</li><li>Timely convey the problems found during the follow-up calls to relevant persons, and track the results;</li><li>Timely convey the customer&rsquo;s telephone consultation to the relevant persons of the customer service center;</li><li>Warmly greet customers who come to the customer service center and receive their mobiles;</li><li>Hand over the mobile phone to the maintenance engineer for repair, and after the repair, complete the handover work with the customer and see him/her off;</li><li>Receive the mobile phone mailed from the branch, and confirm the model and quantity with the sender in time;</li><li>Record the mobile phone mailed by the branch into the customer service management system and assign it for maintenance;</li><li>Properly package the mobile phones repaired by the maintenance engineer and mail them to the branch, and inform them by phone;</li><li>When picking up the phone, the ringing sound shall not exceed three times;</li><li>No vacant shift, vacant post or channeling post is allowed. If any temporary emergency, someone must be asked to replace the duty;</li></ul>What do we offer?For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.Job Types: Full-time, FresherPay: Up to Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Rahim Yar Khan (Required)</li></ul>Work Location: In person

Customer Services Consultant(Female)

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