customer contact representative

USAA

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.What you'll do:<ul><li>Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.</li><li>Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.</li><li>Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.</li><li>Resolve status inquiries and, when appropriate, route to handling adjuster.</li><li>Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.</li><li>Apply strong time management skills by closely adhering to assigned work schedule.</li><li>Embrace continuous improvement and development through coaching and collaboration with manager and team members.</li><li>Use strong call management skills by assisting members within a timely manner and limiting non-productive time.</li><li>May assign or initiate emergency services when required on specific claims.</li><li>Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.</li><li>Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have: <ul><li>High School Diploma or GED</li><li>Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.</li><li>Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.</li><li>Ability to prioritize and multi-task while navigating through multiple business applications.</li><li>Successful completion of a job-related assessment is required.</li><li>May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li></ul>Compensation range: The hiring range for this position is: $43,750 to $44,750 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Claims Contact Center Representative (Unlicensed)

Align Staffing Solutions

We're hiring for the position of Host Customer Service! If you love interacting with guests, ensuring their safety, and providing an unforgettable experience, this role is perfect for you!Core Responsibilities:Greet the guest/ Check tickets/ Mention the safety rules of the rides/ play area, Guide the guest to the ride/play, Manage the crowd and que, answer the queries of the guest, Maintain High Safety standards, Giving Safety instructions, always monitoring &amp; following safety procedures / Helping the Customer to have a good experience.<ul><li>Must be well groomed at work, Good in English Communication a must.</li><li>Experience &ndash; Candidates with any customer/ guest service/ handling kids preferred</li></ul>Interested candidates, submit your CV to hiring@alignmanpower.com or Directly WhatsApp at +971 582030330Job Types: Full-time, ContractPay: AED1,900.00 - AED2,300.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Host Customer Service

Mikes Mechanical Services

<div>Mike&rsquo;s Mechanical is looking for a Customer Service Representative. Mikes Mechanical has been serving the Lewis &amp; Clark Valley for over 30 years with an A+ Rating with the Better Business Bureau, we're looking for motivated and hardworking individual to join our team! For over 30 years Mike&rsquo;s has been committed to taking care of Lewis/Clark Valley&rsquo;s comfort needs. What started out as a small HVAC service and install company has grown to include electrical and plumbing for all types of residential and commercial projects.
Job Title: Customer Service Representative 
Location: Lewiston, ID 83501 
Pay: From $17/HR, Depending on Experience 
Schedule: Monday - Friday, 8:00am to 5:00pm 
Benefits: 401K with up to a 4% employer match. Medical, dental, and vision&ndash;100% paid for by the employer. Paid holidays, vacation, sick pay 
Position Type: Full-time
The Customer Service Representative acts as the first point of contact for all office guests and is responsible for providing excellent customer service upon their arrival and ensuring their needs are met during their visit. The Customer Service Representative is also the first point of contact for incoming calls and is responsible for answering calls, determining their purpose, and scheduling appointments or directing to appropriate department and/or staff while providing exceptional customer service.
Customer Service Representative Position Summary:<ul><li>
Greet all customers, determine their needs, and direct to proper personnel
</li><li>Answer calls providing excellent customer service, determine their needs, and schedule appointment or route calls/messages to appropriate department and/or personnel</li><li>
Return customer calls to book appointments</li><li>
Appropriately book appointments within our system</li><li>
Assist with other scheduling tasks</li><li>
Updating customer contact information in our system</li><li>
Collect customer payments</li><li>
Data entry</li><li>
Creation of spreadsheets or documents</li><li>
Organizing information from reports or spreadsheets</li><li>
Assists management team and other departments as needed</li><li>
Other administrative duties as needed</li><li>
Other duties as assigned</li></ul>
Customer Service Representative Required Knowledge, Skills, and Experience:<ul><li>
Outstanding Customer Service both in person and over the phone</li><li>
Excellent communication both verbally and written</li><li>
Basic understanding of administrative and clerical procedures and systems</li><li>
Proficient with Excel, Word, Outlook and other related software</li><li>
Strong multitasking ability</li><li>
Must be able to work independently as well as part of a team</li><li>
Upbeat Personality</li><li>
Organized</li><li>
Adaptable to change</li><li>
Ability to quickly learn new computer software helpful</li><li>
Previous office or scheduling experience helpful</li><li>
Ability to lift up to 15 pounds</li></ul>
On site.
Competencies
This position requires strong time management skills and the ability to work independently or in a team. Must have the ability to maintain a high level of professionalism and customer service standards in stressful situations. This position requires excellent communications skills both verbally and written. Must be hard working, self-started with a positive attitude and respectful. This position requires excellent problem-solving, analytical skills and decision making.
Education and Experience
High school diploma and/or equivalent. Prefer a minimum of 6 months of previous experience as a dispatcher.</div>

Customer Service Representative/Dispatcher

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

Alternatif Grup

2004 yılında kurulan ve 1000' i aşkın çalışan sayısı, 4 Bölge Müdürlüğü ile Özel Güvenlik ve Elektronik Güvenlik Sistemleri alanında kurumsal firmalara hizmet veren şirketimizin, hizmet sunduğu Uzunköprü / Edirne lokasyonunda yer alan müşterimiz bünyesinde görev alarak, ilgili projenin güvenlik süreçlerinin yürütülmesinden sorumlu olacak Danışma ve Kayıt Personeli ekip arkadaşları aramaktayız.
 
ARANAN NİTELİKLER: 
<ul>
<li>En az ortaokul tercihen lise mezunu olan,</li>
<li>İletişim becerileri gelişmiş olan,</li>
<li>MS Office uygulamalarını ve bilgisayarı aktif olarak kullanabilen,</li>
</ul>
••• Uzunköprü bölgesine ulaşım problemi olmayan***
 <ul>
<li>2+2+2 vardiyalı sistemde çalışabilecek Danışma ve Kayıt Personeli ekip arkadaşları aramaktayız.</li>
</ul>

Danışma Ve Kayıt Personeli - Uzunköprü / Edirne

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10000 customer contact representative jobs NEAR_ME

Claims Contact Center Representative (Unlicensed)

Claims Contact Center Representative (Unlicensed)

Claims Contact Center Representative (Unlicensed)

Host Customer Service

Customer Service Representative/Dispatcher

Customer Service Representative (Freezone Experience is a MUST)

Danışma Ve Kayıt Personeli - Uzunköprü / Edirne