customer development manager

U.S. Pharmacopeia

<div><div><p><b>Description</b></p>
<p>The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world&rsquo;s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.</p>
<p>At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.</p>
<p>USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds&mdash;regardless of background&mdash;to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.</p>
<p><b>Brief Job Overview</b></p>
<p>This is a professional level position where the candidate will be responsible for the revenue growth in Southeast Asia. They will report to the Strategic Customer Development Lead, APAC and will work collaboratively with Market Development Manager and other relevant Regions and Programs Operations staff to help develop and implement strategic sales plans to achieve performance goals. This position will convert industry prospects into customers, create and leverage high-valued relationships to increase USP&rsquo;s account penetration and the overall value of USP within each account. Generally, the role is the internal Voice of Customer (VOC) for customers in Southeast Asia.</p>
<p><b>This is a REMOTE, 2 Years Fixed Term position</b></p>
<p><b>How will YOU create impact here at USP?</b></p>
<p>As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.</p>
<p>Additionally, USP&rsquo;s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.</p>
<p>The <b>Strategic Customer Development Manager, Southeast Asia</b> has the following responsibilities:</p>
<ul><li><div>Makes on site calls to assigned and unassigned accounts. Responsible for identifying key users, influencers and decision-makers for USP&rsquo;s products and services.</div></li>
<li><div>
Acquires knowledge on how the customers use USP products and identify areas for potential new business</div></li>
<li><div>
Able to develop and implement account strategies to grow sales and expand relationships with customers</div></li>
<li><div>
Focused on Tier 1 (key accounts) and Tier 2 customers, both direct and working in partnership with authorized distributors in assigned countries of Southeast Asia</div></li>
<li><div>
Management of lead follow-up from campaigns/trade shows/events, Open Quotes and abandoned carts to increase territory utilization of USP Products and Services.</div></li>
<li><div>
Collaborates with scientific affairs and marketing to strengthen customer support and loyalty</div></li>
<li><div>
Works with various internal and external stakeholders in analyzing data, preparing reports on customer sales trends for USP and competitor products to identify customer needs and sales opportunities.</div></li>
<li><div>
Develops account specific plans and performance targets. Performs monthly and quarterly financial reviews of overall performance and performance against revenue targets.</div></li>
<li><div>
Maintains and updates account information for all assigned accounts. Updates USP&rsquo;s Salesforce.com CRM database with customer contacts, profiling information, account plans and drives growth opportunities with customers.</div></li>
<li><div>
Participates in User Forums, face-to-face customer visits and USP trade shows to promote USP reference standards and services</div></li>
<li><div>
Perform other related duties as assigned</div></li>
<li><div>
Travel can be up to 30-40% to the assigned countries.</div></li>
</ul>
<p><b>Who is USP Looking For?</b></p>
<p>The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:</p>
<ul><li><div>Bachelor's degree in Business or a related science field required.</div></li>
<li><div>
A minimum of 5 years of successful sales and account management experience in the Pharmaceutical, Biotechnology, Pharmaceutical and / or Biopharma Lab Services industries</div></li>
<li><div>
Integrity and trust: Never does or coerce others to do anything unethical, immoral, illegal, or anything that goes against a company&rsquo;s core values</div></li>
<li><div>
Strong account management skills, able to uncover customer needs and sell solutions.</div></li>
<li><div>
Excellent interpersonal, communications, and planning skills required.</div></li>
<li><div>
Ability to convert prospects into customers and build long term relationships</div></li>
<li><div>
Self-motivated, bias towards actions and be results oriented</div></li>
<li><div>
Collaborative within various teams and successful track record working in a complex global, matrix and fast-paced multi-task environment.</div></li>
<li><div>
Experience in an analytical laboratory desired.</div></li>
<li><div>
Experience delivering oral presentations to groups of people desired</div></li>
<li><div>
The ability to prioritize and effectively manage time for work-life quality</div></li>
</ul>
<p><b>Additional Desired Preferences</b></p>
<ul><li><div>Excellent knowledge and understanding of the biotech and pharma industries with established contacts within the research, lab management and product development departments.</div></li>
<li><div>
Scientific background / understanding of analytical science coupled with successful sales track record strongly preferred.</div></li>
</ul>
<p><b>Supervisory Responsibilities</b></p>
<p>None, this is an individual contributor role.</p>
<p><b>Benefits</b></p>
<p>USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.</p>
<p>Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.</p></div></div><p></p>
<br><p></p><div><p>Who is USP?</p><p>
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
</p><p>At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.
</p><p>USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work&mdash;an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.</p></div>

Strategic Customer Development Manager (2 years -Fixed Term) REMOTE

RATP Dev

<div><h2 class="jobSectionHeader"><b>Customer Experience Development Manager</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 10 years of experience (Professional)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Marketing Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><div><p>JOB PURPOSE:</p><p>
The Customer Experience Development Manager will oversee and enhance the passenger journey across the GL3 &amp; LRT network, ensuring it is seamless and positive. This role focuses on improving service quality, managing customer feedback, and implementing strategies to elevate passenger satisfaction, safety, and comfort. The manager will work closely with station and call center staff to deliver a consistent, customer-focused experience.</p></div></div><div><br>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Customer Experience Strategy:</b></p><ul><li> Develop and implement customer experience policies, standards, and procedures tailored to all operations.</li><li> Design and lead initiatives that enhance the passenger journey from start to finish.</li><li> Monitor passenger flow and service touchpoints to identify and capitalize on improvement opportunities.</li></ul><p><b>
Passenger Feedback &amp; Issue Management:</b></p><ul><li> Oversee all customer feedback channels (call center, social media, on-site complaints, surveys).</li><li> Analyze customer complaints and suggestions to propose and execute corrective actions.</li><li> Ensure the timely resolution of escalated issues by collaborating with station managers and relevant departments.</li></ul><p><b>
Service Quality Assurance:</b></p><ul><li> Conduct regular audits of staff interactions to ensure service excellence.</li><li> Implement and track key performance indicators (KPIs), such as passenger satisfaction scores and complaint resolution time.</li><li> Collaborate with the Service Quality team to maintain and uphold all customer experience standards.</li><li> Coordinate with cleaning, security, and maintenance teams to ensure high-quality service delivery.</li></ul><p><b>
Team Leadership &amp; Training:</b></p><ul><li> Lead, train, and support customer service teams and front-line staff to foster professional and empathetic interactions.</li><li> Develop comprehensive training modules for customer experience teams covering topics such as complaint management, assisting passengers with special needs, and emergency communication.</li></ul><p><b>
Passenger Engagement:</b></p><ul><li> Develop programs to improve passenger awareness of all services, rules, and safety protocols.</li><li> Champion initiatives aimed at improving accessibility and inclusivity for all passenger groups.</li><li> Manage customer-facing campaigns, surveys, and loyalty/awareness programs.</li></ul><p><b>
Reporting &amp; Continuous Improvement:</b></p><ul><li> Prepare and present reports on customer satisfaction, complaint trends, and service improvements to senior management.</li><li> Benchmark against international metro systems to introduce and implement best practices.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> A Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field is required.</li><li> Excellent command in Arabic &amp; English.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Proven leadership and team management skills with a demonstrated ability to influence cross-functional teams.</li><li> Strong knowledge of passenger flow management, service KPIs, and complaint handling systems.</li><li> Excellent proficiency in Microsoft Office applications, especially Excel. Knowledge of SQL, Python, or Power BI is highly desirable.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 10-12 years of experience in customer experience, service quality, or operations management.</li><li> Experience in the transport, metro, aviation, or retail sectors is preferred.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Proactive and Self-Motivated who takes initiative to identify and solve problems, anticipating passenger needs before they arise.</li><li> Customer-Centric Mindset and Passionate about providing a positive experience and driven to exceed customer expectations.</li><li> Communicate clearly and empathetically with both team members and passengers, even in challenging situations.</li><li> Ability to thrive in a fast-paced, dynamic environment and respond effectively to unexpected challenges.</li><li> Maintain a positive and professional demeanor under pressure.</li><li> Collaborative who can work effectively with cross-functional teams to achieve shared goals and improve service delivery.</li><li> Think critically and creatively to find efficient and innovative solutions to complex issues.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Customer Experience Development Manager

Unilever

<div>
 Unilever is currently hiring for Territory Manager!
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  Function:
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 Customer Development
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  Work Level:
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 WL1
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  Reports to:
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 Geography Sales Manager
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  Scope
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 : Local
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  Location
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 : Gujranwala
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  Terms &amp; Conditions:
 </strong>
 Full-time
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 <strong>
  About Unilever
  <br/>
  <br/>
 </strong>
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 <br/>
 <br/>
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
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  Job Purpose
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  <br/>
 </strong>
 Our Territory Manager is our front-line leader who manages the distributors and trade for the designated territory to ensure effective and efficient distribution operations and deliver sales, Key Performance Indicators / targets. If you want to develop an in-depth understanding of the world of sales and help drive meaningful change through Unilever&rsquo;s purposeful growth and digital transformation agenda, then this role would interest you.
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  What Will Your Main Responsibilities Be
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   Drive the business to the desired ambition Underlying Volume / Sales Growth.
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   Uplift the Competitive visibility in Store.
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   Coordinate with Distributor/Customer Operational plans / Executions.
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   Negotiate with Customer for Joint Business planning.
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   Efficiently plan and manage eRTM, build optimized routes for DSRs.
  </li>
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   Support digital transformation strategy for your territory.
  </li>
  <li>
   Have the acumen for Financial Matrix &ndash; Business Profitability / Gross Margin.
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   Lead and drive an extended team &ndash; Build team &amp; develop talent.
  </li>
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   Be accountable to uphold the business Key Performance Indicators.
  </li>
  <li>
   Redefine the process post execution analysis with strong analytical skills.
   <br/>
   <br/>
  </li>
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 <strong>
  What You Need To Succeed
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  <br/>
 </strong>
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  Experiences &amp; Qualifications
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree
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   1-4 years of relevant sales experience in FMCG industry is preferred.
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  </li>
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 <strong>
  Skills
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  <li>
   Have strong business and financial acumen.
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   Strong Communication and Negotiation Skills.
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  <li>
   Command over Microsoft Office and Power BI
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  <li>
   Active feet on street and market time
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  <li>
   Capability to Strategize and possess strong execution skills.
  </li>
  <li>
   Updated with competition insights.
  </li>
  <li>
   This is an empowered role hence the resource should display accountability, responsibility and have strong bias for action.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership
  <br/>
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 <ul>
  <li>
   You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
  </li>
  <li>
   You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.
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  </li>
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 Critical SOL (Standards of Leadership) Behaviors
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  <li>
   PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
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   PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  </li>
  <li>
   TALENT CATALYST: Invests in people &ndash; coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  </li>
  <li>
   PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  </li>
  <li>
   CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
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  <li>
   BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
   <br/>
   <br/>
  </li>
 </ul>
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>


Territory Manager Gujranwala

<div><p><b>Location:</b> Englewood Cliffs, NJ</p><p><b>
Terms &amp; Conditions:</b> Full time, hybrid schedule (two days onsite) relocation support &amp; international assignment are unavailable for this position.</p><p></p><p>
The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We&rsquo;re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.</p><p></p><p><b>
ABOUT THE MAGNUM ICE CREAM COMPANY:</b></p><p>
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers&rsquo; businesses. Growing our people&rsquo;s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments &ndash; and having fun doing it.</p><p>
With 19.000 expert ice cream colleagues and iconic brands like Wall&rsquo;s, Cornetto and Ben &amp; Jerry&rsquo;s, loved in 76 countries, we are the world&rsquo;s largest Ice Cream company leading the industry.</p><p></p><p>
We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.</p><p></p><p>
We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.</p><p></p><p>
We dream big but keep things simple to act fast.</p><p></p><p>
If you want to <b>grow with us, make an impact, and shape the future of Ice Cream</b>, this is the place for you!</p><p></p><div><b>
Background &amp; Purpose of the Job</b><br>
The Customer and Channel Strategy Planning Manager (CCS Manager) is the voice of the customer and the shopper in the Business Unit (BU). They are responsible for ensuring channel and customer insights are incorporated in the development of brand and category plans for the Klondike. Assisting in building execution against those plans in the context of retailer strategy. This role represents the customer in core organizational processes including business analysis, S&amp;OP, &amp; Net Revenue Management. This role will also manage and lead all CS&amp;P functions with our Value Channel.<br>
<br>
<b>Who You Are &amp; What You&rsquo;ll Do</b><br>
<ul><li>Develop and deploy channel specific annual business plans, which deliver category development and competitive growth in the marketplace. The CCS Manager interfaces strategically across the business, representing Customer Development interests in cross-functional interactions.</li><li>Articulate and able to develop strategies and plans while adapting brand strategies into channel and customer strategies in a simple and actionable way.</li><li>Develop, lead and/or support brand projects as necessary to reach revenue targets and trade investment budgets</li><li>Lead and collaborate cross-functionally as the Value CCS lead with innovation, finance and Value teams to execute distribution changes and channel strategy</li><li>Deploying holistic customer investment across customers to deliver profitable growth utilizing tools like the PEA tool and customer specific dashboards</li><li>Evaluate trends, analyze promotions and other programs on effectiveness and business impact</li><li>Drive consolidated Retailer inputs to the S&amp;OP process for brand / category including gap closure activities.</li><li>Channel/Customer lens-based thought leadership, feedback and inputs into the category building plan, brand JTBD, SKU portfolio</li><li>Encourages ownership to resolve issues where they are happening.</li><li>Leads/takes action as if it was own business. Leverages digital technologies to simplify work and improve communication.</li><li>Develops and leverages strong internal and external networks for effective stakeholder management &amp; strategic influencing.</li></ul></div><p></p><div><p><b>
Pay:</b> The pay range for this position is $99,760 to $149,640. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.</p></div><div><p><b>
Bonus:</b> This position is bonus eligible.</p></div><div><p><b>
Long-Term Incentive (LTI):</b> This position is LTI eligible.</p></div><div><p><b>
Benefits:</b> Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance</p></div><div><p>
(including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.</p></div><p></p><p>
-</p><p><b>
At Unilever, inclusion is at the heart of everything we do</b>. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.<br>
<br>
<b>Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.</b><br>
<br>
For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal</p><p></p><p>
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.</p><p></p><p>
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.</p></div>

Ice Cream US CCS (CS&P) Manager, Popsicle & Good Humor

Del Monte Foods

<div>
 Reference #: JR101327
 <br/>
 <br/>
 <strong>
  Company And Position Information
  <br/>
  <br/>
 </strong>
 Del Monte Foods (DMFC) is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte, Contadina and College Inn. Our premium-quality meal ingredients, snacks and beverages can be found in six out of ten U.S. households.
 <br/>
 <br/>
 At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods - Growers of Good.
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 The salary range for this role is:$94,653.84 - $160,990.50
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The National Account Manager - Walmart will be responsible for the successful achievement of the ongoing Merchandising, Assortment, Pricing and Shelving objectives established each fiscal year assigned for the accounts within their responsibility.
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 <br/>
 The key competencies associated with this position include (but are not limited to): establishing a strategic vision and perspective for assigned customers, effectively managing ambiguity and complexity in the marketplace, developing strategically aligned partnerships with assigned customers, demonstrating decision making agility, providing thought leadership through creative and innovative customer approaches, and utilizing business and financial acumen to deliver assigned revenue and profit goals within assigned spend.
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 This position will focus on further developing Del Monte's base business and play a role to develop growth initiatives, strategies, and tactics for emerging categories.
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 Achieve Fiscal Year Financials
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 Direct and deliver key financial metrics versus AOP sales with an aligned trade spend plan.
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 In-Market Execution and Customer Development
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 Develop customer specific objectives in support of Del Monte's strategic plan.
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 Achieve new item, assortment, pricing, and merchandising objectives set forth for specific customer objectives.
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 Direct and Drive JBP Partnership at Appropriate Levels of Customers
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 Merchandising: Achieve annual and key even merchandising objectives.
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 New Items: Deliver new item objectives.
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 Pricing: Manage everyday pricing within GTMS.
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 GDP's: Grow GDP's/maintain share of GDP's =&gt; than SOM (key segments).
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 Execute assortment and shelving initiatives/customer category reviews to improve DLM shelf presence.
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 Drive market share in select categories and sub-categories in line with Corporate objectives.
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 Omni marketing program coordination where applicable.
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 Effectively engage and leverage cross functional resources (HQ Business Unit, Customer Strategy &amp; Development, Omni Activation, Finance, Supply Chain) to exceed/achieve business objectives with assigned customers.
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 <br/>
 Capabilities
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 Own development of business utilizing cross-functional resources such as Category Management &amp; Insights, Shopper Marketing, Customer Finance and Business Intelligence Analytics, to drive volume and share growth.
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 Leverage Customer Strategy &amp; Development to translate, integrate and activate Del Monte Consumer strategies into key customer-level business plans.
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 Customer Meeting Support
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 Coordinate and attend sales/review/innovation presentations at Customers.
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 Collaborate with Category Management and Customer Strategy &amp; Development to deliver best in class presentation materials and insights for business meetings.
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 Create meeting cadence with Category Managers, Coordinators, Directors and other key cross-functional partners.
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 Other duties as assigned.
 <br/>
 <br/>
 <strong>
  Del Monte Foods Leadership Behaviors
  <br/>
  <br/>
 </strong>
 As leaders we:
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 Ground Our Teams
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 Connect our teams to a clear strategy.
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 Provide the support our teams need for success.
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 Hold ourselves and our teams accountable.
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 Create the Climate
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 Solve problems together with our teams.
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 Enable smart risk taking.
 <br/>
 <br/>
 Empower our teams to make decisions and take action.
 <br/>
 <br/>
 Nurture the Good
 <br/>
 <br/>
 <strong>
  Are Intentional About Building Trust.
  <br/>
  <br/>
 </strong>
 Lead with empathy.
 <br/>
 <br/>
 Grow and develop our teams.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required Education and/or Certifications
 <br/>
 <br/>
 Bachelor of Arts or Bachelor of Science degree required.
 <br/>
 <br/>
 Years of Experience
 <br/>
 <br/>
 3-4 years region or headquarters retail sales experience in consumer packaged goods industry or broker.
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 Direct and execute all aspects of the fiscal year sales plan execution:
 <br/>
 <br/>
 Develop and execute a strategic business plan to grow profitable volume year over year.
 <br/>
 <br/>
 Establish customer priorities, objectives and strategies based on marketplace conditions.
 <br/>
 <br/>
 Manage retail execution to ensure optimal shelf presence and retail conditions.
 <br/>
 <br/>
 Review DMFC GTMS with customer for understanding and compliance.
 <br/>
 <br/>
 Provide strategic input, reflecting customer requirements/needs into AOP planning process focusing on trade marketing strategy/tactics, delivering a plan that can be executed with customer to achieve company objectives.
 <br/>
 <br/>
 Identify and understand customer's needs, and successfully interface with CS&amp;D to customize plans that best meet the customer's strategic direction while optimizing growth opportunities.
 <br/>
 <br/>
 Manage all aspects of trade spend to ensure DMFC funds are effectively utilized equitably with promotional strategies to achieve merchandising objectives. Manage trade funds to ensure incremental volume and profits result from spend. Monitor post promotional analysis to assess the impact of promotions and adjust, as appropriate, to improve results.
 <br/>
 <br/>
 Analyze and pursue innovative incremental growth opportunities and strategies during the trade plan development phase, present these to Team Lead &amp; CD for alignment, then incorporate into JBP.
 <br/>
 <br/>
 Manage business based on a strategic scorecard aligned with customer, which focuses on mutually beneficial business growth, review quarterly, course correct when required, and proactively manage business.
 <br/>
 <br/>
 Manage internal resources to resolve promotion related deductions and forecast promotional demand.
 <br/>
 <br/>
 Leverage cross functional support groups (Sales Finance, Supply Chain, Category Leadership, CD) to drive growth, provide insights and improve customer services.
 <br/>
 <br/>
 Analyze customer, category and channel data to develop insights, solutions and recommendations to drive profitable growth for the customer and DMFC.
 <br/>
 <br/>
 Proven record of success in retail grocery industry with consumer packaged goods or broker experience.
 <br/>
 <br/>
 Excellent leadership and interpersonal skills to influence customer contacts.
 <br/>
 <br/>
 Excellent oral and written communication skills as well as excellent interpersonal skills and analytical and problem solving abilities.
 <br/>
 <br/>
 Strong computer proficiency in Microsoft Excel, Nielsen or other syndicated data and competent in PowerPoint
 <br/>
 <br/>
 <strong>
  We Offer
  <br/>
  <br/>
 </strong>
 Competitive salary.
 <br/>
 <br/>
 Comprehensive benefits package including Medical, Dental, Vision, and 401(k).
 <br/>
 <br/>
 Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Del Monte Foods is actively recruiting. Your application must reflect that you possess the required qualifications for the position.
 <br/>
 <br/>
 No sponsorship is available for this position.
 <br/>
 <br/>
 No agencies or 3rd party vendors.
 <br/>
 <br/>
 Del Monte Foods, Inc. is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, sexual orientation, age, marital status, medical co
</div>


National Account Manager - Walmart

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Customer Lifetime Business Development CT DXR Manager
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><p>The Customer Lifetime Value Specialist is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities. The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends.
</p><p></p><p><b>Your role:
</b></p><ul><li><p>Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.
</p></li><li><p>Driving business opportunities along the customer life cycle, and build strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business)
</p></li><li><p>Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and works directly with customers promoting Options, add-ons &amp; upgrades to convert opportunities to sales for growing CLV revenue.
</p></li><li><p>Building a network of key contacts (Sponsor &amp; Power Sponsor &ndash; Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.
</p></li><li><p>Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing &amp; Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc) to manage opportunities and win deals.
</p></li><li><p>Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.
</p></li><li><p>Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements. Communicating and updating all customer facing team members who contact the same IB Account.
</p></li><li><p>Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings. Contacting customers via telephone and/or email to new and/or competition accounts as well as be responsible for the timely response to converting leads to order by developing opportunities.
</p></li><li><p>Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigation &amp; resolve customer queries/requests
</p></li><li><p>Managing portfolio by setting objectives for each call to maximize territory business plans. Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.
</p></li><li><p>Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations
</p></li></ul><p></p><p>You are a part of Commercial Services Team and report directly into the Commercial Services Leader META.
</p><p></p><p><b>You are the right fit if:
</b></p><ul><li><p>Bachelor&rsquo;s degree in the technical or medical field
</p></li><li><p>At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in IGT/DXR/CT clinical sales/marketing
</p></li><li><p>Experience in multinational organization with cross functional teams
</p></li><li><p>Medical/clinical background is a must
</p></li><li><p>Regional experience in Middle East , Turkey and Africa Region is an added value
</p></li><li><p>Structured and logical thinking
</p></li><li><p>Customer Lifetime value awareness
</p></li><li><p>IT savvy and quick to learn
</p></li><li><p>Willing to travel extensively within the region
</p></li><li><p>Excellent communication skills in English
</p></li><li><p>Fluency in Arabic is preferred but not a must<br>
</p></li></ul><p></p><p><br>
<b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
<br>
Onsite roles require full-time presence in the company&rsquo;s facilities.
<br>
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
</p><p>this role is a field role.<br>
</p><div><br>
<b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p>#LI-EU
</p><p>#LI-FIELD</p></div>

Customer Lifetime Business Development CT DXR Manager

<div>
 Job Title
 <br/>
 <br/>
 Customer Lifetime Business Development CT DXR Manager
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Customer Lifetime Value Specialist is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities. The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends.
 <br/>
 <br/>
 <strong>
  Your Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.
  </li>
  <li>
   Driving business opportunities along the customer life cycle, and build strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business)
  </li>
  <li>
   Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and works directly with customers promoting Options, add-ons &amp; upgrades to convert opportunities to sales for growing CLV revenue.
  </li>
  <li>
   Building a network of key contacts (Sponsor &amp; Power Sponsor &ndash; Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.
  </li>
  <li>
   Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing &amp; Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc) to manage opportunities and win deals.
  </li>
  <li>
   Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.
  </li>
  <li>
   Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements. Communicating and updating all customer facing team members who contact the same IB Account.
  </li>
  <li>
   Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings. Contacting customers via telephone and/or email to new and/or competition accounts as well as be responsible for the timely response to converting leads to order by developing opportunities.
  </li>
  <li>
   Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigation &amp; resolve customer queries/requests
  </li>
  <li>
   Managing portfolio by setting objectives for each call to maximize territory business plans. Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.
  </li>
  <li>
   Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations
   <br/>
   <br/>
  </li>
 </ul>
 You are a part of Commercial Services Team and report directly into the Commercial Services Leader META.
 <br/>
 <br/>
 <strong>
  You Are The Right Fit If
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in the technical or medical field
  </li>
  <li>
   At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in IGT/DXR/CT clinical sales/marketing
  </li>
  <li>
   Experience in multinational organization with cross functional teams
  </li>
  <li>
   Medical/clinical background is a must
  </li>
  <li>
   Regional experience in Middle East , Turkey and Africa Region is an added value
  </li>
  <li>
   Structured and logical thinking
  </li>
  <li>
   Customer Lifetime value awareness
  </li>
  <li>
   IT savvy and quick to learn
  </li>
  <li>
   Willing to travel extensively within the region
  </li>
  <li>
   Excellent communication skills in English
  </li>
  <li>
   Fluency in Arabic is preferred but not a must
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How We Work Together
  <br/>
  <br/>
 </strong>
 We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 <br/>
 <br/>
 Onsite roles require full-time presence in the company&rsquo;s facilities.
 <br/>
 <br/>
 Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 <br/>
 <br/>
 this role is a field role.
 <br/>
 <br/>
 <strong>
  About Philips
  <br/>
  <br/>
 </strong>
 We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 <br/>
 <br/>
 <ul>
  <li>
   Learn more about our business.
  </li>
  <li>
   Discover our rich and exciting history.
  </li>
  <li>
   Learn more about our purpose.
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
 <br/>
 <br/>
</div>


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